MOV files are reported as 0 size in iOS7 & iOS8 w/ multiple attribute present

[rnicholus]

I was able to reproduce with this jsfiddle: http://jsfiddle.net/zrKQD/3/.

The issue is only reproducible if the multiple attribute is present on a . With this attribute set, all browsers on iOS7 report the File size attribute as "0". Removing this attribute results in as-expected size determination by the browser, but, of course, you can only select one file at a time.

I have filed a bug with Apple and am waiting for updates. A workaround will likely be provided until this is fixed.

See #989, where this was discovered.

[rnicholus]

Until Apple fixes this in iOS7, there is a very simple workaround. I've added a function that will allow you to determine if the browser is running on iOS7. You can use that to set the value of the file input's multiple attribute, so, if you plan on allowing MOV files, you should set the value of the multiple option like this:

$("#uploader").fineUploader({
    multiple: !qq.ios7(),
    ...
});

This will remove the multiple attribute from all upload buttons (unless you have contributed an extraButton with a specific value for multiple), but only in iOS7. This means that users will not be able to select multiple files at once in iOS7, but at least they will be able to upload MOV files!

Note that qq.ios7() is new as of Fine Uploader 3.9.

[mstuart]

Hi @rnicholus - did you file it in the developer forums or the bug tracker? Can you share the link? Not having the "multiple" attribute is a big burden... I'd like to follow the progress on this ticket. Thanks!

[rnicholus]

Apple doesn't appear to be particularly interested in fixing bugs such as this one. If you've ever used their bug tracker, you may have noticed that the bug tracker itself is often down in fact. I have several outstanding bugs with Apple.

All I can tell you is that the bug number (in the bug tracker) is 14975656. There doesn't appear to be any way to grab a link. If this doesn't receive any attention from Apple, I will likely be forced to implement a (possibly permanent) workaround for iOS7. I'm wondering if simply tossing out the file size restrictions/checking for iOS7 MOV files will be sufficient.

[rnicholus]

This should not have been closed. Re-opening.

[krankin]

Wanted to let you know we ran into this earlier today on IOS6. Tested with safari and chrome browsers on iOS6 as well as iOS7. In our haste we wrote our own iOS7 check method, and we're a few versions of fine uploader behind so I'm not sure if the iOS6 issue was resolved with another commit. All that to say, the workaround worked for us with Safari, but we are still having this issue with Chrome on both versions of iOS.

iOS-6.1.3

[rnicholus]

The first time I ran into this issue with MOV files was iOS 7.0.0. I tested previously on 6.1.4 and I don't recall seeing any MOV-related issues. Have you tested on 6.1.4 by any chance?

Chrome for iOS is not explicitly supported by Fine Uploader at this time. There is a pending feature case open for us to certify it, though. See #864 for more info. I'll look into this more when we get to that case. I can tell you that Chrome on iOS is a bit less capable than Safari. For example, upload progress is not supported. You will likely have a better experience, as far as uploading is concerned in iOS, with Safari.

[Annodyne]

Interesting. Thanks for the info. We have an iPad 3 here in the office so I will be curious to try that out.

[rnicholus]

Note that the workaround (which is used in all demos on the fine uploader site) is described in my second comment in this issue.