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data files scrolling: users report Chrome not allowing to scroll past 25-50 files #2835

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sbarbosadataverse opened this issue Dec 18, 2015 · 9 comments
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Feature: File Upload & Handling Type: Bug a defect UX & UI: Design This issue needs input on the design of the UI and from the product owner

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@sbarbosadataverse
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Two users have reported that chrome is limiting their ability to scroll files on the "files" tab, beyond 50 files.

@mheppler mheppler added UX & UI: Design This issue needs input on the design of the UI and from the product owner Feature: File Upload & Handling labels Jan 28, 2016
@sbarbosadataverse
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@scolapasta
can we move this to critical? IFPRI and at least one other user confirmed today this is still happening and obvious a big problem

@mheppler
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mheppler commented Feb 5, 2016

@sbarbosadataverse - I was not able to reproduce this on my local environment or on production.

Can you share some more details about what the user reported? When was the date on the report? Was there a particular dataset?

@sbarbosadataverse
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@mheppler @scolapasta
I've requested a doi from the user who tested last for me: https://help.hmdc.harvard.edu/Ticket/Display.html?id=230544

@mheppler
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mheppler commented Feb 9, 2016

Thank you, Sonia. Please pass this ticket back to me when you have the details from the user.

@sbarbosadataverse
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@mheppler user reuploaded all their data and no longer can reproduce the issue.
I'm closing and will reopen if IFPRI, the other user who complained, brings this issue up again.

@posixeleni
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Re-opening since a user reported being unable to scroll past the first 25 files in the most recent version of Chrome, which @scolapasta @mheppler and I have all been able to reproduce
https://dataverse.harvard.edu/dataset.xhtml?persistentId=doi:10.7910/DVN/ZMT0YA

Will need to test a few more datasets to figure out the extent of the issue

@eaquigley
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Adding this recent article in as a reference for situations like this: https://www.smashingmagazine.com/2016/03/pagination-infinite-scrolling-load-more-buttons/

Really strongly feel like this goes beyond a Chrome issue and more of the fact that this tab needs to be reworked to match the original mock ups.

Admin side: https://iqssharvard.mybalsamiq.com/projects/filesprovenancefacetsfilter-dataverse40/grid

End user side: https://iqssharvard.mybalsamiq.com/projects/filesallthings-enduser-dataverse42andbeyond/grid

@posixeleni posixeleni changed the title data files scrolling: users report Chrome not allowing to scroll past fifty files data files scrolling: users report Chrome not allowing to scroll past 25-50 files Mar 14, 2016
@kcondon
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kcondon commented Apr 14, 2016

The original design used a load more button. Presumably this approach would side step the infinite scrolling problem. Effort to investigate is a 2 but may be larger to implement depending on whether the current control can be used.

@mheppler
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mheppler commented Oct 10, 2016

A new issue, Dataset - File UI Improvements #3404, was created to track the UI improvements related to the files view on the dataset pg. Older feature requests and bug reports like this one will be closed in favor of that new issue.

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Labels
Feature: File Upload & Handling Type: Bug a defect UX & UI: Design This issue needs input on the design of the UI and from the product owner
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