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Device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' #7405

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r52alex opened this issue May 9, 2021 · 134 comments
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new device support New device support request

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@r52alex
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r52alex commented May 9, 2021

Hi,

I have this log in mqtt add-on. Could you support my device? Thank you.

Device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7'

Zigbee2MQTT:warn 2021-05-09 13:39:43: Device '0x847127fffe8d9764' left the network
Zigbee2MQTT:warn 2021-05-09 13:39:48: Device '0x847127fffe8d9764' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html
Zigbee2MQTT:warn 2021-05-09 13:44:58: Device '0x847127fffe8d9764' left the network
Zigbee2MQTT:warn 2021-05-09 13:44:59: Device '0x847127fffe8d9764' left the network
Zigbee2MQTT:warn 2021-05-09 13:45:36: Device '0x847127fffe8d9764' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

Bought this device here
https://aliexpress.ru/item/1005002344798281.html

@r52alex r52alex added the new device support New device support request label May 9, 2021
@tranrn
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tranrn commented May 9, 2021

Same problem, bought 2 items, same link
warning Device '0x847127fffe8d9783' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported

@shvirik
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shvirik commented May 13, 2021

Dear,

I bought 3, and two works properly and the third one gave me the same error :( Different seller, but the same item (apparently).

Regards,

@shvirik
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shvirik commented May 13, 2021

one additional info. 2/3 devices that work properly are recognized by zigbee2mqtt as TS0121_plug.
Edit: The boxes had the same device label code: A5C-16B7-08.

@razmoket89
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Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@shvirik
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shvirik commented May 15, 2021

Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@razmoket89 do you have an operative TS0121_plug?. Because, I have two working, but they dont expose the energy sum of consumed energy:

imagen

Do you have this issue too?

@r52alex
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r52alex commented May 15, 2021

I have one TS0121_plug.it work fine. Exposes Kwh
1 (2)

@razmoket89
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Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@razmoket89 do you have an operative TS0121_plug?. Because, I have two working, but they dont expose the energy sum of consumed energy:

imagen

Do you have this issue too?

I dont own any TS0121_plug, sorry.

@shvirik
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shvirik commented May 15, 2021

I have one TS0121_plug.it work fine. Exposes Kwh
Uploading Screenshot_2021-05-15-13-04-28-562_io.homeassistant.companion.android.jpg…

Thanks. I don't know why mine ones dont give me the sum values.

@shvirik
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shvirik commented May 15, 2021

Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@razmoket89 do you have an operative TS0121_plug?. Because, I have two working, but they dont expose the energy sum of consumed energy:
imagen
Do you have this issue too?

I dont own any TS0121_plug, sorry.

Thanks

@Koenkk
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Koenkk commented May 16, 2021

Added now.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

@Koenkk Koenkk closed this as completed May 16, 2021
@r52alex
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r52alex commented May 16, 2021

Thank you very much!

@Koenkk
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Koenkk commented May 18, 2021

Does somebody have the TuYa gateway? If yes please help with this issue: Koenkk/zigbee-herdsman-converters#2587 (comment) . Otherwise energy measurements with this plug will not work.

@ghost
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ghost commented May 18, 2021

Just tried and got unsupported message on dev branch (1.18.3-dev):

Device '0x847127fffe8d9689' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

Shouldn't there be no issue when the model and manufacturer name are the same or am I misunderstanding?

Edit: Nevermind, I updated to latest and it works

@pszafer
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pszafer commented May 26, 2021

hi, I got new plugs and unsupported as well:

2021-05-26 13:15:05: Device '0x847127fffe8d8686' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_ew3ldmgx' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

should I create PR against - https://github.com/Koenkk/zigbee-herdsman-converters/blob/ba9e37c01e493df1d51e960df7aa26b39faa316e/devices/tuya.js#L649-L670 or just wait?

@Koenkk
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Koenkk commented May 26, 2021

@pszafer
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pszafer commented May 26, 2021

manufacter name is different but looks very similar. https://a.aliexpress.com/_uzbEDB

@Koenkk
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Koenkk commented May 27, 2021

@pszafer added,
Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue May 27, 2021
@pszafer
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pszafer commented May 27, 2021

Thanks!

@kotyla
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kotyla commented Jul 6, 2021

Hello,

I've got another TS011F plug not supported. I've tried to use instruction how to support new devices but I failed (seems too complicated for me). I've also tried dev branch.

Is it possible to add it ?
Thank you.

Device '0x60a423fffeff96db' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_jvzvulen' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html
ts011f-2
ts011f-1

@david08154711
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david08154711 commented Aug 3, 2021

I have a problem too
Warning device '0x84fd27fffece9981' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_mraovvmm' is NOT supported

Blitzwolf BW-SHP15

I've already switched to dev branch.

(description: 'Smart plug (with power monitoring)')

the manufacturerName '_TZ3000_mraovvmm' is not contained in the tuya.js

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue Aug 3, 2021
@Koenkk
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Koenkk commented Aug 3, 2021

@david08154711 added.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

@miit86
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miit86 commented Oct 1, 2021

David,

Did you manage to get your "After Power Outage" option set-up?

@peversnl
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@peversnl is this a HG08673?
@daangel27 _TZ3000_rdfh8cfs will be supported in the next z2m release on 1 November.

Correct! 16668041042895689012169942652406

@Koenkk we're you able to look at this one?

dE1l pushed a commit to dE1l/zigbee-herdsman-converters that referenced this issue Nov 16, 2022
@romarcis
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Hi @Koenkk, can you please add support for below device?
I have two smart plug "unsupported".

Zigbee Model
TS011F
Zigbee Manufacturer
_TZ3000_cehuw1lw

Thanks

@Koenkk
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Koenkk commented Nov 29, 2022

@romarcis _TZ3000_cehuw1lw is already supported in the dev branch and in the next release on 1 December.

@peversnl
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@Koenkk, were you able to have a look at this one?
HG08673

@Koenkk
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Koenkk commented Nov 29, 2022

@peversnl _TZ3000_j1v25l17 will be supported in the next release on 1 December.

@peversnl
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@Koenkk, thanks you!

@lennelei
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Hi,
I probably have the same issue, I just bought a bunch of Nous A1Z plugs and they are "unsupported".
Manufacturer is _TZ3000_2putqrmw
Device '0xa4c13807df931523' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_2putqrmw' is NOT supported, please follow https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
Thank you in advance.

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue Nov 30, 2022
@Koenkk
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Koenkk commented Nov 30, 2022

@lennelei will be supported in tomorrow's new release.

@ghost
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ghost commented Dec 1, 2022

Hi,
Also for me, I think have the same issue, I bought 2 bunch of Nous A1Z plugs and they are "unsupported".
Manufacturer is _TZ3000_2putqrmw

image

Device '0xa4c1380faeaeb69a' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_2putqrmw' is NOT supported, please follow https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html

Thank you in advance.

@Koenkk
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Koenkk commented Dec 1, 2022

@simguth it is supported in z2m 1.28.3

@ghost
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ghost commented Dec 1, 2022

@Koenkk

Oups, my bad sorry ! I just updated, it works very fine.

I take this opportunity to sincerely thank you for the quality of this Z2M service and your very fast and always precise support, very good job

Ludovic

Mephistofeles pushed a commit to Mephistofeles/zigbee-herdsman-converters that referenced this issue Dec 13, 2022
Mephistofeles pushed a commit to Mephistofeles/zigbee-herdsman-converters that referenced this issue Dec 13, 2022
Mephistofeles pushed a commit to Mephistofeles/zigbee-herdsman-converters that referenced this issue Dec 13, 2022
Mephistofeles pushed a commit to Mephistofeles/zigbee-herdsman-converters that referenced this issue Dec 13, 2022
Mephistofeles pushed a commit to Mephistofeles/zigbee-herdsman-converters that referenced this issue Dec 13, 2022
@mythingx
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mythingx commented Dec 20, 2022

@Koenkk I bought one Aubess that looks like the one posted by peversnl.

But the device i bought have a different Manufacturer ID. Please add this device . Your supoprt is higly appreciated!

---> Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_gvn91tmx'

If you need more info, let me know.
Thank you.

@Koenkk
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Koenkk commented Dec 20, 2022

@mythingx should work out-of-the-box in z2m 1.28.4

@BnmaDavid
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Dear team - new another combination manufacturer / model... for same item...
warn 2022-12-29 17:07:31: Device '0xa4c138a05595d64b' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_gvn91tmx' is NOT supported - thx for adding

@Koenkk
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Koenkk commented Dec 30, 2022

@BnmaDavid should work in 1.28.4

@BnmaDavid
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Yes, sorry, it works well, i had still old version. Now this version 1.7.0 (1.28.4) is OK

@darkiller22003
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Hi @Koenkk , Can you please add support for the below device?
Zigbee model: TS011F
Manufacturer Name: _TZ3000_okaz9tjs
Support status: Not supported

@Koenkk
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Koenkk commented Jan 21, 2023

@darkiller22003 is supported in z2m 1.29.2

@MirFei
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MirFei commented Feb 2, 2023

Hi @Koenkk , Can you please add support for the below device?
Zigbee model: TS011F
Manufacturer Name:_TZ3000_0zfrhq4i
Support status: Not supported

@Koenkk
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Koenkk commented Feb 2, 2023

@MirFei update to z2m 1.30.0

@michl1003
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michl1003 commented Feb 10, 2023

@lennelei will be supported in tomorrow's new release.

sorry for the stupid question but how do i get the new release for Zigbee2MQTT on a loxberry? my version on loxberry is v1.6.0. can anyone help me please because i do have the same problem with TZ3000_2putqrmw... and my Zigbee2MQTT-Plugin version is 1.28.0
Thanks for help

@shvirik
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shvirik commented Mar 5, 2023

Hi @Koenkk , Can you please add support for the below device?
Brand: FDTEK
Zigbee model: TS011F
Manufacturer Name:_TZ3000_rdfh8cfs
Support status: Not supported

I've checked the post and appear as supported, isn,t it? (Dec 13, 2022)

SOLVED
Sorry, I didn't have the latest version installed. I lost the url repository and for this reason my mqtt2 has not been updated.

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