11.5.1 (Sept 14, 2024)

Bug fixes

• chat window position issue fix
• dropdown template selected option name display issue fix(v2)

10.6.1 (Sept 14, 2024)

Bug fixes

• dropdown template selected option name display issue fix
• added date-time attribute for templates to avoid duplicate render on history api call

11.5.0 (Aug 31, 2024)

Features

• added new checklist template. Please find the relevant JSON and screenshot here
• added optional delimiter key as the connecting word/character between the start date and end date for date range template. Please find the JSON here

Bug fixes

• intermittent duplicate user messages issue fix
• attachments bug fixes
• fixed reading issue for messages when agent is connected

10.6.0 (Aug 31, 2024)

Features

• added optional delimiter key as the connecting word/character between the start date and end date for date range template. Please find the JSON here

Bug fixes

• intermittent duplicate user messages issue fix
• fixed reading issue for messages when agent is connected

11.4.1 (Aug 10, 2024)

Bug fixes

• agent desktop ice servers config changed

10.5.1 (Aug 10, 2024)

Features

• added new checklist template. Please find the relevant JSON and screenshot here
• added documentation for SharePoint integration

Bug fixes

• carousel template buttons hide on start and end slides
• agent desktop cobrowse iceServers changed
• solutions listview template issue fix

11.4.0 (July 27, 2024)

Bug fixes

• advanced list template issues fix
• button template issues fix
• digital form duplicate issue fix in history when agent disconnected
• campaigns issues fix
• answers template issues fix
• other minor bug fixes

10.5.0 (July 27, 2024)

Bug fixes

• WCAG issues fix for attachment cancel button and header controls

11.3.1 (July 13, 2024)

Bug fixes

• carousel template sliding issue fix
• enabled send button on file upload
• other bug fixes

10.4.1 (July 13, 2024)

• Features

  • messages can be synced now on Reconnect. Added config to enable disable syncing in kore config.

    syncMessages: {
          onReconnect: {
              enable: false,  // Set true to sync messages on Reconnect
              batchSize: 10   // To configure the number of messages to fetch
          }
    }
    

• Breaking changes

  • agent joining message ui changed from system template to standard message
    
    
    before(system template):
    
    
    
    
    after(standard message):
    

• Bug fixes

  • agent desktop plugin cobrowse issue fix