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Help FAQs

Zach Needell edited this page Mar 21, 2024 · 1 revision

Contact us

The best way to get help with getting BEAM installed and running or with debugging/understanding BEAM outputs is to create a GitHub Issue. Ideally this issue will give us information on where you are stuck and/or what to do to reproduce the issue you are facing. It will also make it easier for us to assign someone to help and make sure that requests don't fall through the cracks.

Otherwise, feel free to send a message to the BEAM users group beam-model-users@googlegroups.com and we can either get an issue started or point you to a solution.

FAQs: Common issues

Git-LFS

Please make sure you have installed the correct version of git LFS

NullPointerException in ConvertFrequenciesToTrips

This is a sign that something broke in reading in the road network. This sometimes happened because BEAM's cached network files are either corrupted or were created for a different network. Try deleting these files in the R5 network directory:

network.dat
osm.mapdb
osm.mapdb.p
physsim-network.xml
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