This add-on let's you automatically refresh the Zendesk ticket page without refreshing the whole tab which removes filters etc.
You can set the refresh interval when clicking on the add-on icon in the browser.
The same add-on is available both for Firefox and Chromium-based browsers!
Firefox: https://addons.mozilla.org/en-US/firefox/addon/zendeskautorefresh/
Chrome: https://chrome.google.com/webstore/detail/zendeskautorefresh/ojjhhfnifdigpplpldbppdojpjihgffa