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.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg | ||
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html | ||
:alt: License: AGPL-3 | ||
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===================== | ||
FreeSWITCH Click2Dial | ||
===================== | ||
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The technical name of this module is *freeswitch_click2dial*, but this module | ||
implements much more than a simple *click2dial* ! This module adds 3 | ||
functionalities: | ||
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1) It adds a *Dial* button in the partner form view so that users can directly | ||
dial a phone number through FreeSWITCH. This feature is usually known as | ||
*click2dial*. Here is how it works : | ||
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* In OpenERP, the user clicks on the *Dial* button next to a phone number | ||
field in the partner view. | ||
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* OpenERP connects to the FreeSWITCH Event Socket and FreeSWITCH makes the | ||
user's phone ring. | ||
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* The user answers his own phone (if he doesn't, the process stops here). | ||
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* FreeSWITCH dials the phone number found in OpenERP in place of the user. | ||
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* If the remote party answers, the user can talk to his correspondent. | ||
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2) It adds the ability to show the name of the calling party on the screen of | ||
your IP phone on incoming phone calls if the presented phone number is | ||
present in the partner/leads/employees/... of OpenERP. To understand how to | ||
use this, please see get_caller_name.py, which should be installed per the | ||
instructions in the script on the OpenERP/Odoo server. This works for | ||
incoming and outgoing calls, per instructions in the script. | ||
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3) It adds a phone icon (*Open Caller*) in the top menu bar | ||
(next to the Preferences) to get the partner/lead/candidate/registrations | ||
corresponding to the calling party in one click. Here is how it works : | ||
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* When the user clicks on the phone icon, OpenERP sends a query to the | ||
FreeSWITCH Manager Interface to get a list of the current phone calls | ||
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* If it finds a phone call involving the user's phone, it gets the phone | ||
number of the calling party | ||
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* It searches the phone number of the calling party in the | ||
Partners/Leads/Candidates/Registrations of OpenERP. If a record matches, | ||
it takes you to the form view of this record. If no record matchs, it | ||
opens a wizard which proposes to create a new Partner with the presented | ||
phone number as *Phone* or *Mobile* number or update an existing Partner. | ||
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It is possible to get a pop-up of the record corresponding to the calling | ||
party without any action from the user via the module *base_phone_popup*. | ||
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Installation | ||
============ | ||
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To install this module, you need to: | ||
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* Click on the module and install it | ||
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Additionally, you will need the FreeSWITCH ESL python module. The easiest way is | ||
pip install FreeSWITCH-ESL-Python. Otherwise, you will find it under | ||
${FREESWITCH_SRC_TOP_DIR}/libs/esl/python. Go to | ||
${FREESWITCH_SRC_TOP_DIR}/libs/esl. Type make. Then make pymod. You will then | ||
need to install ${FREESWITCH_SRC_TOP_DIR}/libs/esl/python/ESL.py and | ||
${FREESWITCH_SRC_TOP_DIR}/libs/esl/python/_ESL.so into the appropriate places | ||
on your OpenERP/Odoo server. | ||
(https://wiki.freeswitch.org/wiki/Event_Socket_Library#Installation for more | ||
information.) An alternative method would involve | ||
https://github.com/gurteshwar/freeswitch-esl-python. | ||
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Configuration | ||
============= | ||
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To configure this module, you need to: | ||
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* Settings > Technical > FreeSWITCH Servers | ||
* Setup you server | ||
* Configure users under Settings > Users > $USER > Telphony tab | ||
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Usage | ||
===== | ||
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To use this module, you need to: | ||
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* See scripts/get_caller_name.py to see how to set caller and callee name | ||
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* Click on Dial next to any phone number covered by associated modules | ||
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.. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas | ||
:alt: Try me on Runbot | ||
:target: https://runbot.odoo-community.org/runbot/{repo_id}/{branch} | ||
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.. repo_id is available in https://github.com/OCA/maintainer-tools/blob/master/tools/repos_with_ids.txt | ||
.. branch is "8.0" for example | ||
Known issues / Roadmap | ||
====================== | ||
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* None | ||
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Bug Tracker | ||
=========== | ||
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/ | ||
{project_repo}/issues>`_. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us smashing it by providing a detailed and welcomed feedback `here <https://github.com/OCA/ | ||
{project_repo}/issues/new?body=module:%20 | ||
{module_name}%0Aversion:%20 | ||
{version}%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
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Credits | ||
======= | ||
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Contributors | ||
------------ | ||
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* Firstname Lastname <email.address@example.org> | ||
* Second Person <second.person@example.org> | ||
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Maintainer | ||
---------- | ||
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.. image:: https://odoo-community.org/logo.png | ||
:alt: Odoo Community Association | ||
:target: https://odoo-community.org | ||
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This module is maintained by the OCA. | ||
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OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
mission is to support the collaborative development of Odoo features and | ||
promote its widespread use. | ||
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To contribute to this module, please visit http://odoo-community.org. | ||
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# -*- coding: utf-8 -*- | ||
############################################################################## | ||
# | ||
# FreeSWITCH Click2Dial module for OpenERP | ||
# Copyright (C) 2010-2013 Alexis de Lattre <alexis@via.ecp.fr> | ||
# | ||
# This program is free software: you can redistribute it and/or modify | ||
# it under the terms of the GNU Affero General Public License as | ||
# published by the Free Software Foundation, either version 3 of the | ||
# License, or (at your option) any later version. | ||
# | ||
# This program is distributed in the hope that it will be useful, | ||
# but WITHOUT ANY WARRANTY; without even the implied warranty of | ||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the | ||
# GNU Affero General Public License for more details. | ||
# | ||
# You should have received a copy of the GNU Affero General Public License | ||
# along with this program. If not, see <http://www.gnu.org/licenses/>. | ||
# | ||
############################################################################## | ||
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from . import freeswitch_click2dial | ||
from . import controller |
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# -*- coding: utf-8 -*- | ||
############################################################################## | ||
# | ||
# FreeSWITCH Click2dial module for OpenERP | ||
# Copyright (C) 2010-2014 Alexis de Lattre <alexis@via.ecp.fr> | ||
# | ||
# This program is free software: you can redistribute it and/or modify | ||
# it under the terms of the GNU Affero General Public License as | ||
# published by the Free Software Foundation, either version 3 of the | ||
# License, or (at your option) any later version. | ||
# | ||
# This program is distributed in the hope that it will be useful, | ||
# but WITHOUT ANY WARRANTY; without even the implied warranty of | ||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the | ||
# GNU Affero General Public License for more details. | ||
# | ||
# You should have received a copy of the GNU Affero General Public License | ||
# along with this program. If not, see <http://www.gnu.org/licenses/>. | ||
# | ||
############################################################################## | ||
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{ | ||
'name': 'FreeSWITCH Click2dial', | ||
'version': '8.0.0.4.0', | ||
'category': 'Phone', | ||
'license': 'AGPL-3', | ||
'summary': 'FreeSWITCH-OpenERP connector', | ||
'author': "Trever L. Adams,Akretion,Odoo Community Association (OCA)", | ||
'website': 'https://github.com/treveradams/connector-telephony', | ||
'depends': ['base_phone'], | ||
'external_dependencies': {'python': ['freeswitchESL']}, | ||
'data': [ | ||
'freeswitch_server_view.xml', | ||
'res_users_view.xml', | ||
'security/ir.model.access.csv', | ||
'web_freeswitch_click2dial.xml', | ||
], | ||
'demo': ['freeswitch_click2dial_demo.xml'], | ||
'qweb': ['static/src/xml/*.xml'], | ||
'css': ['static/src/css/*.css'], | ||
'application': True, | ||
'installable': True, | ||
} |
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# -*- coding: utf-8 -*- | ||
############################################################################## | ||
# | ||
# FreeSWITCH click2dial module for OpenERP | ||
# Copyright (C) 2014 Alexis de Lattre (alexis@via.ecp.fr) | ||
# | ||
# This program is free software: you can redistribute it and/or modify | ||
# it under the terms of the GNU Affero General Public License as | ||
# published by the Free Software Foundation, either version 3 of the | ||
# License, or (at your option) any later version. | ||
# | ||
# This program is distributed in the hope that it will be useful, | ||
# but WITHOUT ANY WARRANTY; without even the implied warranty of | ||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the | ||
# GNU Affero General Public License for more details. | ||
# | ||
# You should have received a copy of the GNU Affero General Public License | ||
# along with this program. If not, see <http://www.gnu.org/licenses/>. | ||
# | ||
############################################################################## | ||
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import openerp | ||
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class FreeSWITCHClick2dialController(openerp.addons.web.http.Controller): | ||
_cp_path = '/freeswitch_click2dial' | ||
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@openerp.addons.web.http.jsonrequest | ||
def get_record_from_my_channel(self, req): | ||
res = req.session.model('freeswitch.server').get_record_from_my_channel() | ||
return res |
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