DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available #146

RobbiNespu · 2018-11-01T07:51:52Z

Do you want to request a feature or report a bug?
BUG
What is the current behavior?
Crash when launch
If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.
I getting

$ /usr/bin/desktopeditors 
./DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
Segmentation fault (core dumped)

What is the expected behavior?
No crash
Which versions of DesktopEditors, and which OS are affected by this issue? Did this work in previous versions of DesktopEditors?

Fedora 29

The text was updated successfully, but these errors were encountered:

RobbiNespu · 2018-11-01T08:01:48Z

I have the lib but it can use it ?

$ ls /lib64/ | grep libcurl
libcurl-gnutls.so.4
libcurl.so.4
libcurl.so.4.5.0

$ ldd /opt/onlyoffice/desktopeditors/libascdocumentscore.so 
/opt/onlyoffice/desktopeditors/libascdocumentscore.so: /lib64/libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
	linux-vdso.so.1 (0x00007ffcf036b000)
	libhunspell.so => not found
	libPdfReader.so => not found
	libPdfWriter.so => not found
	libDjVuFile.so => not found
	libXpsFile.so => not found
	libHtmlRenderer.so => not found
	libUnicodeConverter.so => not found
	libooxmlsignature.so => not found
	libcef.so => not found
	libcurl-gnutls.so.4 => /lib64/libcurl-gnutls.so.4 (0x00007f4e2f807000)
	libgtkglext-x11-1.0.so.0 => /lib64/libgtkglext-x11-1.0.so.0 (0x00007f4e2f801000)
	libgdkglext-x11-1.0.so.0 => /lib64/libgdkglext-x11-1.0.so.0 (0x00007f4e2f796000)
	libGL.so.1 => /lib64/libGL.so.1 (0x00007f4e2f700000)
	libX11.so.6 => /lib64/libX11.so.6 (0x00007f4e2f5bb000)
	libgtk-x11-2.0.so.0 => /lib64/libgtk-x11-2.0.so.0 (0x00007f4e2f12a000)
	libgdk-x11-2.0.so.0 => /lib64/libgdk-x11-2.0.so.0 (0x00007f4e2f064000)
	libgdk_pixbuf-2.0.so.0 => /lib64/libgdk_pixbuf-2.0.so.0 (0x00007f4e2f038000)
	libgobject-2.0.so.0 => /lib64/libgobject-2.0.so.0 (0x00007f4e2efe3000)
	libglib-2.0.so.0 => /lib64/libglib-2.0.so.0 (0x00007f4e2eec2000)
	libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f4e2eea1000)
	libm.so.6 => /lib64/libm.so.6 (0x00007f4e2ed1d000)
	libc.so.6 => /lib64/libc.so.6 (0x00007f4e2eb57000)
	libnghttp2.so.14 => /lib64/libnghttp2.so.14 (0x00007f4e2eb2d000)
	libidn2.so.0 => /lib64/libidn2.so.0 (0x00007f4e2eb0e000)
	libssh.so.4 => /lib64/libssh.so.4 (0x00007f4e2ea89000)
	libpsl.so.5 => /lib64/libpsl.so.5 (0x00007f4e2ea76000)
	libssl.so.1.1 => /lib64/libssl.so.1.1 (0x00007f4e2e9e0000)
	libcrypto.so.1.1 => /lib64/libcrypto.so.1.1 (0x00007f4e2e706000)
	libgssapi_krb5.so.2 => /lib64/libgssapi_krb5.so.2 (0x00007f4e2e6b4000)
	libkrb5.so.3 => /lib64/libkrb5.so.3 (0x00007f4e2e5c4000)
	libk5crypto.so.3 => /lib64/libk5crypto.so.3 (0x00007f4e2e5a4000)
	libcom_err.so.2 => /lib64/libcom_err.so.2 (0x00007f4e2e59e000)
	libldap-2.4.so.2 => /lib64/libldap-2.4.so.2 (0x00007f4e2e54e000)
	liblber-2.4.so.2 => /lib64/liblber-2.4.so.2 (0x00007f4e2e53c000)
	libbrotlidec.so.1 => /lib64/libbrotlidec.so.1 (0x00007f4e2e52d000)
	libz.so.1 => /lib64/libz.so.1 (0x00007f4e2e513000)
	libGLU.so.1 => /lib64/libGLU.so.1 (0x00007f4e2e49f000)
	libXmu.so.6 => /lib64/libXmu.so.6 (0x00007f4e2e482000)
	libXt.so.6 => /lib64/libXt.so.6 (0x00007f4e2e417000)
	libSM.so.6 => /lib64/libSM.so.6 (0x00007f4e2e40c000)
	libICE.so.6 => /lib64/libICE.so.6 (0x00007f4e2e3ee000)
	libpangox-1.0.so.0 => /lib64/libpangox-1.0.so.0 (0x00007f4e2e3cc000)
	libgmodule-2.0.so.0 => /lib64/libgmodule-2.0.so.0 (0x00007f4e2e3c4000)
	libpangocairo-1.0.so.0 => /lib64/libpangocairo-1.0.so.0 (0x00007f4e2e3b3000)
	libatk-1.0.so.0 => /lib64/libatk-1.0.so.0 (0x00007f4e2e38a000)
	libcairo.so.2 => /lib64/libcairo.so.2 (0x00007f4e2e266000)
	libgio-2.0.so.0 => /lib64/libgio-2.0.so.0 (0x00007f4e2e0be000)
	libpangoft2-1.0.so.0 => /lib64/libpangoft2-1.0.so.0 (0x00007f4e2e0a4000)
	libpango-1.0.so.0 => /lib64/libpango-1.0.so.0 (0x00007f4e2e058000)
	libfribidi.so.0 => /lib64/libfribidi.so.0 (0x00007f4e2e03a000)
	libfontconfig.so.1 => /lib64/libfontconfig.so.1 (0x00007f4e2dff3000)
	libfreetype.so.6 => /usr/lib64/freetype-freeworld/libfreetype.so.6 (0x00007f4e2df35000)
	libGLX.so.0 => /lib64/libGLX.so.0 (0x00007f4e2df01000)
	libXext.so.6 => /lib64/libXext.so.6 (0x00007f4e2deea000)
	libGLdispatch.so.0 => /lib64/libGLdispatch.so.0 (0x00007f4e2de2d000)
	libdl.so.2 => /lib64/libdl.so.2 (0x00007f4e2de27000)
	libxcb.so.1 => /lib64/libxcb.so.1 (0x00007f4e2ddfc000)
	libXfixes.so.3 => /lib64/libXfixes.so.3 (0x00007f4e2ddf3000)
	libXrender.so.1 => /lib64/libXrender.so.1 (0x00007f4e2dde6000)
	libXinerama.so.1 => /lib64/libXinerama.so.1 (0x00007f4e2dddf000)
	libXi.so.6 => /lib64/libXi.so.6 (0x00007f4e2ddcd000)
	libXrandr.so.2 => /lib64/libXrandr.so.2 (0x00007f4e2ddc0000)
	libXcursor.so.1 => /lib64/libXcursor.so.1 (0x00007f4e2ddb3000)
	libXcomposite.so.1 => /lib64/libXcomposite.so.1 (0x00007f4e2ddae000)
	libXdamage.so.1 => /lib64/libXdamage.so.1 (0x00007f4e2dda9000)
	libpng16.so.16 => /lib64/libpng16.so.16 (0x00007f4e2dd71000)
	libpcre.so.1 => /lib64/libpcre.so.1 (0x00007f4e2dcfe000)
	libffi.so.6 => /lib64/libffi.so.6 (0x00007f4e2dcf3000)
	/lib64/ld-linux-x86-64.so.2 (0x00007f4e3046b000)
	libunistring.so.2 => /lib64/libunistring.so.2 (0x00007f4e2db6f000)
	librt.so.1 => /lib64/librt.so.1 (0x00007f4e2db65000)
	libkrb5support.so.0 => /lib64/libkrb5support.so.0 (0x00007f4e2db51000)
	libkeyutils.so.1 => /lib64/libkeyutils.so.1 (0x00007f4e2db4b000)
	libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f4e2db31000)
	libsasl2.so.3 => /lib64/libsasl2.so.3 (0x00007f4e2db12000)
	libbrotlicommon.so.1 => /lib64/libbrotlicommon.so.1 (0x00007f4e2daef000)
	libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f4e2d955000)
	libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f4e2d93a000)
	libuuid.so.1 => /lib64/libuuid.so.1 (0x00007f4e2d931000)
	libpixman-1.so.0 => /lib64/libpixman-1.so.0 (0x00007f4e2d88a000)
	libxcb-shm.so.0 => /lib64/libxcb-shm.so.0 (0x00007f4e2d885000)
	libxcb-render.so.0 => /lib64/libxcb-render.so.0 (0x00007f4e2d873000)
	libselinux.so.1 => /lib64/libselinux.so.1 (0x00007f4e2d846000)
	libmount.so.1 => /lib64/libmount.so.1 (0x00007f4e2d7e9000)
	libharfbuzz.so.0 => /lib64/libharfbuzz.so.0 (0x00007f4e2d734000)
	libthai.so.0 => /lib64/libthai.so.0 (0x00007f4e2d728000)
	libexpat.so.1 => /lib64/libexpat.so.1 (0x00007f4e2d6e9000)
	libbz2.so.1 => /lib64/libbz2.so.1 (0x00007f4e2d6d6000)
	libXau.so.6 => /lib64/libXau.so.6 (0x00007f4e2d6d1000)
	libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f4e2d69c000)
	libpcre2-8.so.0 => /lib64/libpcre2-8.so.0 (0x00007f4e2d615000)
	libblkid.so.1 => /lib64/libblkid.so.1 (0x00007f4e2d5c2000)
	libgraphite2.so.3 => /lib64/libgraphite2.so.3 (0x00007f4e2d594000)
	libdatrie.so.1 => /lib64/libdatrie.so.1 (0x00007f4e2d58a000)

ShockwaveNN · 2018-11-01T09:28:20Z

Maybe duplicate #146
Try fix #6 (comment)

RobbiNespu · 2018-11-01T09:42:16Z

I have this

rnm@robbinespu (/opt/onlyoffice/desktopeditors)] 
$ ls -la /usr/lib64/ | grep libcurl
lrwxrwxrwx.   1 root root       19 May 19 21:01 libcurl-gnutls.so.4 -> /lib64/libcurl.so.4
lrwxrwxrwx.   1 root root       16 Oct 12 00:03 libcurl.so.4 -> libcurl.so.4.5.0
-rwxr-xr-x.   1 root root   621304 Oct 12 00:03 libcurl.so.4.5.0


[rnm@robbinespu (/opt/onlyoffice/desktopeditors)] 
$ ls -la /lib64/ | grep libcurl
lrwxrwxrwx.   1 root root       19 May 19 21:01 libcurl-gnutls.so.4 -> /lib64/libcurl.so.4
lrwxrwxrwx.   1 root root       16 Oct 12 00:03 libcurl.so.4 -> libcurl.so.4.5.0
-rwxr-xr-x.   1 root root   621304 Oct 12 00:03 libcurl.so.4.5.0

symlink it

$ sudo ln -s /lib64/libcurl.so.4 libcurl-gnutls.so.4

$ ls -la /opt/onlyoffice/desktopeditors | grep libcurl
lrwxrwxrwx.  1 root root        19 Nov  1 17:38 libcurl-gnutls.so.4 -> /lib64/libcurl.so.4

but still failed to open

$ /usr/bin/desktopeditors 
./DesktopEditors: ./libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
Segmentation fault (core dumped)

HellRoad · 2018-11-01T16:51:43Z

Yes it is bug.
We trying fixed this problem in future update
Thanks for your feedback. I'm posted bug in our local bug tracker 39558

metal3d · 2018-11-12T09:08:51Z

Hello,

In a future update ? my god... I need to work right now... any other possibility to make it working waiting the next update ?

metal3d · 2018-11-12T09:17:29Z

Note: Appimage version is also broken:

./DesktopEditors: symbol lookup error: /lib64/libhogweed.so.4: undefined symbol: __gmpn_cnd_sub_n

HellRoad · 2018-11-12T09:18:25Z

Hi
You can used of personal.onlyoffice.com
Currently the latest version of editors is online.

beastiephish · 2018-12-04T04:29:55Z

+1 - Also having this issue. Fedora 29.

./DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
Segmentation fault (core dumped)

ShockwaveNN · 2018-12-10T14:14:21Z

Problem is actual on Ubuntu 18.10 on release onlyoffice-desktopeditors 5.1.27-126
But problem also fixed on latest dev version onlyoffice-desktopeditors 5.1.4-4

tsunamaru · 2018-12-17T14:59:13Z

Same issue, Fedora 29. Installed from copr repo.

./DesktopEditors: ./libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
/usr/bin/onlyoffice-desktopeditors: line 1:  8251 Segmentation fault      (core dumped) desktopeditors

But problem also fixed on latest dev version onlyoffice-desktopeditors 5.1.4-4

Where I can get it? Thanks.

ShockwaveNN · 2018-12-17T15:00:30Z

@Fconn currently we do not provide public betas of our DesktopEditors dev versions, sorry

rgarcia89 · 2018-12-18T10:01:21Z

So how long do we have to wait until we get a working onlyoffice version again? O_o

tsunamaru · 2018-12-18T11:39:11Z

@ShockwaveNN if you don't want to share developer version of DesktopEditors, at least provide us a possible workaround for this issue, until new release will become.

ShockwaveNN · 2018-12-18T11:51:32Z

@Fconn There is no easy workaround, the problem was in CEF and require rebuilding whole application, not a easy task.

rgarcia89 · 2018-12-18T13:13:27Z

Can I get the old version somewhere as rpm?

ShockwaveNN · 2018-12-18T13:44:49Z

@rgarcia89 I think the reason of problem is some of system libraries update on latest Fedora versions, so don't think old rpm of DesktopEditor is be able to fix a problem, you need an older version of Fedora

rgarcia89 · 2018-12-18T13:54:12Z

Well that is not going to work...
Do you already know more or less when a new build will be available?

ShockwaveNN · 2018-12-18T13:56:44Z

@rgarcia89 we do not know exact date but I hope we will be ready before end of the year

HellRoad · 2018-12-21T14:07:39Z

We released a new version Desktop Editors and fixed bug on Fedora 28-29
Thanks for your feedbacks

rgarcia89 · 2018-12-21T14:32:39Z

Works - thanks a lot guys.
Happy holidays

tsunamaru · 2018-12-21T16:02:19Z

I can confirm too, Fedora 29 works correctly.

Спасибо, с наступающим Вас :)

ShockwaveNN · 2018-12-21T16:04:13Z

Good to hear you guys, I'm closing this issue. Feel free to comment if you found some troubles with latest release

Mazino-Urek · 2018-12-22T18:20:23Z

I am still getting this error:

onlyoffice-desktopeditors                                                                                                      
./DesktopEditors: /opt/onlyoffice/desktopeditors/libcurl-gnutls.so.4: version `CURL_GNUTLS_3' not found (required by /opt/onlyoffice/desktopeditors/converter/libkernel.so)

My OS is Arch Linux And package in the following link:
https://aur.archlinux.org/packages/onlyoffice-bin/

HellRoad · 2018-12-26T14:48:07Z

@now-im
We don't have build for Arch linux but we coming soon released Snap version DesktopEditors

Mazino-Urek · 2018-12-26T14:56:27Z

@HellRoad actually arch does not need a specific package to be installed on the system. The source file is often enough. It is not in the official arch repo, independent maintainer is not being able to maintain the package properly. That is the problem. Will test the package when snap is available.

ShockwaveNN assigned HellRoad Nov 1, 2018

ShockwaveNN added the confirmed-bug Issues with confirmed bugs label Nov 2, 2018

metal3d mentioned this issue Nov 12, 2018

/usr/lib/libhogweed.so.4: undefined symbol: __gmpn_cnd_sub_n ONLYOFFICE/appimage-desktopeditors#3

Closed

ShockwaveNN mentioned this issue Dec 10, 2018

Segmentation fault on Ubuntu 18.10 #149

Closed

ShockwaveNN closed this as completed Dec 21, 2018

noraj unassigned HellRoad Feb 15, 2019

noraj mentioned this issue Feb 22, 2019

[Compilation] No version of DesktopEditors is working on Manjaro/ArchLinux #191

Closed

Lirabeth mentioned this issue Mar 13, 2019

Segmention fault (core dumped) #197

Closed

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DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available #146

DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available #146

RobbiNespu commented Nov 1, 2018

RobbiNespu commented Nov 1, 2018

ShockwaveNN commented Nov 1, 2018

RobbiNespu commented Nov 1, 2018

HellRoad commented Nov 1, 2018 •

edited

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metal3d commented Nov 12, 2018

metal3d commented Nov 12, 2018

HellRoad commented Nov 12, 2018 •

edited

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beastiephish commented Dec 4, 2018

ShockwaveNN commented Dec 10, 2018

tsunamaru commented Dec 17, 2018

ShockwaveNN commented Dec 17, 2018 •

edited

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rgarcia89 commented Dec 18, 2018

tsunamaru commented Dec 18, 2018

ShockwaveNN commented Dec 18, 2018

rgarcia89 commented Dec 18, 2018

ShockwaveNN commented Dec 18, 2018 •

edited

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rgarcia89 commented Dec 18, 2018

ShockwaveNN commented Dec 18, 2018

HellRoad commented Dec 21, 2018

rgarcia89 commented Dec 21, 2018

tsunamaru commented Dec 21, 2018

ShockwaveNN commented Dec 21, 2018

Mazino-Urek commented Dec 22, 2018 •

edited

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HellRoad commented Dec 26, 2018

Mazino-Urek commented Dec 26, 2018

DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available #146

DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available #146

Comments

RobbiNespu commented Nov 1, 2018

RobbiNespu commented Nov 1, 2018

ShockwaveNN commented Nov 1, 2018

RobbiNespu commented Nov 1, 2018

HellRoad commented Nov 1, 2018 • edited Loading

metal3d commented Nov 12, 2018

metal3d commented Nov 12, 2018

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beastiephish commented Dec 4, 2018

ShockwaveNN commented Dec 10, 2018

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tsunamaru commented Dec 18, 2018

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ShockwaveNN commented Dec 18, 2018

HellRoad commented Dec 21, 2018

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