Data stores

The app uses the following data store:

All these resources are created in your Azure subscription. None are hosted directly by Microsoft.

Azure Storage Account

• [Table] for storing all user responses data which is then filtered by Azure Active Directory object Id.
• [Table] for storing company responses data, user principal name to chat with the user 1:1, activity identifier which is used to refresh cards when updated.
• [Table] for storing user-bot conversation Id, which is used to send notification(s) to the user.
• [Blob] to store bot state to check whether welcome card is sent to the user. Blob storage has container name as "bot-state".

Storage account

Quick Responses tables

UserResponseEntity for storing all user responses data which is then filtered by Azure Active Directory object Id.

Attribute	Comment
PartitionKey	User object id provided by Azure AD – from bot activity context.
RowKey	Response Id (GUID) - unique value for each user response.
Timestamp	Date and time stamp when the entity row is created.
UserId	User Id of user who created response.
ResponseId	(GUID) - unique value for each user response.
QuestionLabel	User entered single value up to 200 characters.
QuestionText	Store semicolon separated questions up to 500 characters max.
ResponseText	String value up to 500 characters (markdown supported).
LastUpdatedDate	Date Time when entry is updated by user in UTC format.

CompanyResponseEntity for storing company responses data, user principal name to chat with the user 1:1, activity identifier which is used to refresh cards when updated.

Attribute	Comment
PartitionKey	"CompanyResponseEntity", which is a constant value.
RowKey	Response Id (GUID) - unique value for each company response.
Timestamp	Date and time stamp when the entity row is created.
QuestionLabel	User entered single value up to 200 characters.
QuestionText	Store semicolon separated questions up to 500 characters max. (markdown supported).
ResponseText	String value up to 500 characters (markdown supported).
UserId	User Id of user who suggested response.
ResponseId	(GUID) - unique value for each company response.
CreatedBy	Name of user who suggested response.
CreatedDate	Date Time when entry is created.
UserRequestType	New/Edit (for future scope).
LastUpdatedDate	Date Time when entry is updated.
LastUpdatedBy	Name of user who updated the response.
ApproverUserId	User Id of Admin who approved/rejected the suggested response.
ApprovedOrRejectedBy	Name of Admin who approved/rejected the response.
ApprovalStatus	Status suggested request (Approved, Pending or Rejected).
ApprovalRemark	Value entered by Admin who rejected request.
ActivityId	Activity Id of suggested or propose edit response request card posted in admin team channel. Required to update same card again.
ApprovedOrRejectedDate	Date Time when suggested response is approved/rejected.
UserPrincipalName	User principal name of user.

ConversationEntity for storing user-bot conversation Id, which is used to send notification(s) to the user.

Attribute	Comment
PartitionKey	"ConversationEntity", which is a constant value.
RowKey	User Id (GUID) – Azure Active Directory object id of user.
TimeStamp	Date and time stamp when the entity row is created.
UserId	User Id (GUID) – Azure Active Directory object id of user.
ConversationId	User bot conversation Id. Required to send notification to user about his request.