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more troubleshooting
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@greenbreakfast
greenbreakfast committed Feb 24, 2021
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**The Solution:**

Try switching to a **high-quality cable**! If possible, try using a not-super-long USB-C to USB-C cable from a reputable brand. Then try running the program again.
A few things to try:

1. Use ctrl+c to kill the program and try running it again
2. Unplug the Tau Camera from the computer for 10 seconds, reconnect, and try running the program again
3. Try switching to a **high-quality cable**! If possible, try using a not-super-long USB-C to USB-C cable from a reputable brand. Then try running the program again.

Try to avoid:

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