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OpenACD Plugin to publish agent state and cdr information to a rabbitmq server in protobuf format.

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OpenACD/oacd_hop

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Overview

A plugin to take the cdr and agent state information generated by OpenACD and publish in as protobufs in RabbitMQ. This is meant to decouple OpenACD from archiving and real-time reporting endpoints.

Building

./rebar get-deps compile

This will get required dependancies and package only what is absolutly needed for the plugin in './plugin'.

Installing

Copy the contents of the created './plugin' directory into OpenACD's plugins directory. Then in OpenACD's shell:

cpx:load_plugins(oacd_hop).

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OpenACD Plugin to publish agent state and cdr information to a rabbitmq server in protobuf format.

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