Troubleshooting

Common issues

1. My virtual service doesn’t work.
   • Verify that your service has been virtualized.
   • Verify that you are sending your request to the correct URL.
   • Check for typos in both the URL and in the request payload you are sending.
   • Verify you are using the correct Http method.
   • Verify you are sending your request using the correct content type.
2. My test case isn’t working/doesn’t match/returns the wrong result.
   • Verify that your test case has been virtualized.
   • Double check request data against the virtualized test case for accuracy/typos.
   • Ensure that your request aligns with current Match Templates
   • Ensure there are no Match Templates that are too inclusive.
     
     
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