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[Bug] Thumbnail size settings keep resetting #153

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Taiphoz opened this issue Jul 28, 2019 · 16 comments · Fixed by #173
Closed

[Bug] Thumbnail size settings keep resetting #153

Taiphoz opened this issue Jul 28, 2019 · 16 comments · Fixed by #173
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@Taiphoz
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Taiphoz commented Jul 28, 2019

The thumbnail windows width and height keeps getting reset, I'v tried setting and saving/exiting the app and re-launching it does not happen every time but eventually I will run it and all my client windows are back in some wide thin size, the position seems fine but the width and height keeps getting reset.

I even tried making the config file read only but that just make the app fail to load.
@Taiphoz
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Taiphoz commented Aug 25, 2019

so been living with this annoyance for a while now and iv noticed that when I launch the application it tries to save out a default config file, this resets all my settings, so to get around this I have been setting the file as read only , this works some of the time, but when what ever the reset condition is happens the app just crashes because it cant save to the file.

its annoying pls fix it.

@Phrynohyas
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If you did encounter a bug or a crash please do the following, as this will greatly help me to pin down and fix the possible bug:

Next to the .exe file there is a configuration .JSON file. Please send it to me via EVE in-game mail. To protect your privacy please replace the name(s) of your alt(s) in the message with something like ‘EVE - Alt 1’ , ‘EVE - Alt 2’, etc before actually sending it out to me.

@Taiphoz
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Taiphoz commented Aug 26, 2019 via email

@Phrynohyas
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So far you are the only one who reported this.

Trying to write back a default config file could mean that the existing one cannot be properly read.
Actually before sending the file I would suggest you to delete the existing one and to reapply your configuration on a new config file

Also - which exactly EVE-O Preview version you are using?

@Taiphoz
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Taiphoz commented Aug 26, 2019 via email

@Phrynohyas
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Afraid no, there's no debug log. Only a crash-log that is useless in this case.

Do you have more than 1 display? If so then do they have different DPI/scaling set?

@Phrynohyas
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Please, post here your config file (don't forget to remove the part with actual char names)

@Taiphoz
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Taiphoz commented Aug 28, 2019 via email

@Phrynohyas
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Phrynohyas commented Aug 28, 2019 •
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What are their exact resolutions?

Also (since I don't see the config file yet) - I bet you use the mode with thumbnails frames enabled (ie Overlay -> Show frames is enabled)?

@Taiphoz
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Taiphoz commented Aug 29, 2019 via email

@Queueyou
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He is not the only one with the issue, I can confirm the same thing

@Queueyou
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Queueyou commented Apr 18, 2020 •
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Loading 

{
  "MinimizeToTray": true,
  "ThumbnailRefreshPeriod": 500,
  "CompatibilityMode": false,
  "ThumbnailsOpacity": 1.0,
  "EnableClientLayoutTracking": true,
  "HideActiveClientThumbnail": false,
  "MinimizeInactiveClients": false,
  "ShowThumbnailsAlwaysOnTop": true,
  "HideThumbnailsOnLostFocus": false,
  "EnablePerClientThumbnailLayouts": false,
  "ThumbnailSize": "668, 251",
  "ThumbnailMaximumSize": "960, 540",
  "ThumbnailMinimumSize": "192, 108",
  "EnableThumbnailSnap": true,
  "EnableThumbnailZoom": false,
  "ThumbnailZoomFactor": 2,
  "ThumbnailZoomAnchor": 0,
  "ShowThumbnailOverlays": true,
  "ShowThumbnailFrames": false,
  "EnableActiveClientHighlight": true,
  "ActiveClientHighlightColor": "GreenYellow",
  "ActiveClientHighlightThickness": 1,
  "PerClientLayout": {},
  "FlatLayout": {
----------Various individual account stuff removed
  }
  "DisableThumbnail": {},
  "PriorityClients": []
}

I just keep replacing the auto created 251 with 280:

  "ThumbnailSize": "662, 280",

Boom, back in business. Sort of annoying.

@yezzp
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yezzp commented Oct 6, 2020

I'm having the exact same issue. Thumbnail size keeps changeing between logins but not everytime, normally takes a few login/logoff and playing other games inbetween.

@Sarodh1
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Sarodh1 commented Oct 28, 2020

Same issue here.

I noticed I have the issue only if I start EVE-O with "char1" client on foreground, then switch to char2.
If I start with "char2" on foreground, the settings do not reset.

For now I'm keeping the file read only, and make sure I start the preview with the correct char on foreground or it crashes. Avoiding to write to a read only file could be a workaround.

1920*1080 display, one screen only, nothing specific on the display.

{
  "MinimizeToTray": true,
  "ThumbnailRefreshPeriod": 500,
  "CompatibilityMode": false,
  "ThumbnailsOpacity": 0.77,
  "EnableClientLayoutTracking": false,
  "HideActiveClientThumbnail": true,
  "MinimizeInactiveClients": false,
  "ShowThumbnailsAlwaysOnTop": true,
  "HideThumbnailsOnLostFocus": true,
  "EnablePerClientThumbnailLayouts": false,
  "ThumbnailSize": "320, 180",
  "ThumbnailMaximumSize": "960, 540",
  "ThumbnailMinimumSize": "192, 108",
  "EnableThumbnailSnap": true,
  "EnableThumbnailZoom": false,
  "ThumbnailZoomFactor": 2,
  "ThumbnailZoomAnchor": 0,
  "ShowThumbnailOverlays": true,
  "ShowThumbnailFrames": false,
  "EnableActiveClientHighlight": false,
  "ActiveClientHighlightColor": "GreenYellow",
  "ActiveClientHighlightThickness": 3,
  "PerClientLayout": {},
  "FlatLayout": {
    "EVE - char1": "364, 0",
    "EVE - char2": "363, 0"
  },
  "ClientLayout": {},
  "ClientHotkey": {},
  "DisableThumbnail": {},
  "PriorityClients": []
}

When resetting, there are two modified lines :

  "ThumbnailsOpacity": 0.76999998092651367,
  "ThumbnailSize": "304, 141",

@Phrynohyas
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Sigh

Requires a 'resize lock' feature. Under development in the local repository

@wuhaochen wuhaochen mentioned this issue Jan 24, 2021
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@OrnoCav
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OrnoCav commented Apr 26, 2021 •
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I discovered the same issue(s) with mine, however, the 'fix' is not necessarily an issue with EVE-O, but more with how the EVE profiles are setup, which apparently does not do everything per client/character. Once I did the following, all the per client setting retention issues went away.

In the EVE launcher, go to one of the Accounts Settings (gear), go to Profiles, click on MANAGE PROFILES
Source: Tranquility > Select Default (do not change anything on the right) > Copy profile (bottom left)
You should now have Default1 - rename it as you choose (so you can remember which profile is for which client)
Repeat this for each of your game logonid clients (not characters)
You should have unique profiles for each session you run, NONE using Default
Now go to the Account Settings/Profiles for each account and select that ID's unique profile

  • leave Default as an unused (Master /backup) profile

Hope it helps

Relevant to: #141

@OrnoCav OrnoCav mentioned this issue Apr 26, 2021
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@Phrynohyas Phrynohyas changed the title Settings Keep resetting. [Bug] Thumbnail size settings keep resetting May 2, 2021
@Phrynohyas Phrynohyas added the bug label May 2, 2021
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153: [Fix] Lock thumbnail size change during init wuhaochen/eve-o-preview
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@Taiphoz @Phrynohyas @yezzp @Sarodh1 @OrnoCav @Queueyou