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connection of NDI polaris vicra camera via PLUS #761
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No changes. What does the error log say? |
Which Plus and a Slicer versions do you use? |
Dear Andras, dear Adam,
Thanks for your swift response.
The Slicer version is 4.11. and I think the Plus version is 2.8 or 2.3.
I cannot tell you anything about the error message at the moment, as I
don't remember if exactly and I don't have the camera here with me.
I can connect again tomorrow when I'm in the lab and will then let you know
about the error message.
Thanks again for your help,
Claudia
…On Sun, Jan 10, 2021 at 3:36 PM Andras Lasso ***@***.***> wrote:
Which Plus and a Slicer versions do you use?
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Hi there again, So, the error message is "connection failed, please select another device set and try again" One of the PhD students very experienced with slicer has written the navigation code in slicer for the project and we've been working together closely. He checked everything related to slicer and said it is not a slicer problem, but rather a connection problem between Plus and the camera - we're using IGTlink. It might be the port, but I only have one USB port in this computer and the trackers are connecting fine with the NDI software if I use the camera with teh trackers and the computer on its own. The laptop only has USB-C ports and I connect the camera via the USB port in the adapter. Any ideas? |
Could you please copy the contents of your PLUS config file here? I haven't used this kind of tracker in a while, but I think there was a port number in the config file that we needed to check against the device port number in the Device Manager of Windows. Or something like that. Sometimes that port number can change and the config file needs to be updated with the new number. |
I recommend removing the port number from the config file altogether. Plus will autofind any connected NDI cameras. |
No description provided. |
Hi @ungi, @adamrankin, and @lassoan - here's the config file we've been using. As @drclauzi mentioned - it worked previously with identical hardware and PLUS version (2.3.x).
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Does the tracker work with Track software? Is the Track software running when you try to connect from Plus? |
The trackers work fine and are picked up by the camera when Iused it with the NDI software. |
If the NDI software is connected to the camera, Plus cannot connect. The safest option is to ensure that no NDI software is running when you try to connect from Plus. |
I found that out ;-) |
Hello everybody, any other ideas what it could be? Is it possible that it is not compatible with the NDI software any more? Thanks for your help |
Yes, I understand that the software should not run at the same time, but is it possible that there is an "issue" regarding NDI and the camera per se? |
I met with @drclauzi to investigate. We had limited time, so I'm not entirely sure what solved the problem. But we did these three things, which I just list here for the record:
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Hi there, I'm working with Slicer in combination with the NDI polaris vicra motion trackers to do navigation. We've been working with the PLUS toolkit in the last 6 months to connect the camera to Slicer but recently it doesn't connect any more. Is there anything that changed? I work with a Dell PC and Windows 10. Please let me know if you need any more information, thanks.
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