USB adapter stopped working #639
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Hey, reach out to support we can help you with a lost parcel, as for the adapter is it faulty when just connected to usb only?
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From: Littletycoon ***@***.***>
Sent: Saturday, July 29, 2023 6:40:43 PM
To: Pulse-Eight/libcec ***@***.***>
Cc: Subscribed ***@***.***>
Subject: [Pulse-Eight/libcec] USB adapter stopped working (Issue #639)
After years, the USB-CEC adapter stopped working overnight, just sopped working. when running cec client I get following
WARNING: [ 2550] HIGH_ERROR line:218 time:1363
DEBUG: [ 2566] command 'PING' was not acked by the controller
ERROR: [ 2566] the adapter did not respond correctly to a ping (try 2)
with more tries, followed by:
WARNING: [ 49312] HIGH_ERROR line:218 time:503
DEBUG: [ 49327] command 'GET_BUILDDATE' was not acked by the controller
and then some variations with also no acknowledgements from controller.
and then finally ending with below:
WARNING: [ 55305] HIGH_ERROR line:218 time:503
DEBUG: [ 75894] CEC::CCECClient::SetClientVersion - using client version '4.0.7'
DEBUG: [ 75894] CEC::CCECClient::SetConfiguration: double tap timeout = 200ms, repeat rate = 0ms, release delay = 500ms
DEBUG: [ 75894] detecting logical address for type 'recording device'
DEBUG: [ 75894] trying logical address 'Recorder 1'
DEBUG: [ 75894] << Recorder 1 (1) -> Recorder 1 (1): POLL
TRAFFIC: [ 75894] << 11
TRAFFIC: [ 75894] << 11
DEBUG: [ 75894] >> POLL not sent
DEBUG: [ 75894] using logical address 'Recorder 1'
DEBUG: [ 75894] Recorder 1 (1): device status changed into 'handled by libCEC'
DEBUG: [ 75894] Recorder 1 (1): power status changed from 'unknown' to 'on'
DEBUG: [ 75894] Recorder 1 (1): vendor = Pulse Eight (001582)
DEBUG: [ 75894] Recorder 1 (1): CEC version 1.4
DEBUG: [ 75894] CEC::CCECClient::AllocateLogicalAddresses - device '0', type 'recording device', LA '1'
DEBUG: [ 75894] CEC::CUSBCECAdapterCommunication::GetPhysicalAddress - trying to get the physical address via ADL
DEBUG: [ 75918] CEC::CUSBCECAdapterCommunication::GetPhysicalAddress - ADL returned physical address 2100
DEBUG: [ 75920] couldn't change the ackmask: the connection is closed
DEBUG: [ 75920] Recorder 1 (1): osd name set to 'CECTester'
NOTICE: [ 75920] CEC client registered: libCEC version = 4.0.7, client version = 4.0.7, firmware version = 65535, logical address(es) = Recorder 1 (1) , physical address: 2.1.0.0, compiled using MSVC 19.26.28806.0 (x64), features: P8_USB, P8_detect
DEBUG: [ 75920] << Recorder 1 (1) -> TV (0): OSD name 'CECTester'
DEBUG: [ 75920] << Recorder 1 (1) -> TV (0): POLL
TRAFFIC: [ 75920] << 10
TRAFFIC: [ 75920] << 10
DEBUG: [ 75920] >> POLL not sent
DEBUG: [ 75920] not sending command 'set osd name': destination device 'TV' marked as not present
DEBUG: [ 75920] << requesting power status of 'TV' (0)
DEBUG: [ 75920] << Recorder 1 (1) -> TV (0): POLL
TRAFFIC: [ 75920] << 10
TRAFFIC: [ 75920] << 10
DEBUG: [ 75920] >> POLL not sent
DEBUG: [ 75920] not sending command 'give device power status': destination device 'TV' marked as not present
This on 4.07, but that's a downgrade from 6.02 for troubleshooting purposes. It's not a direct result of firmware upgrade adapter (which I did 1,5 week ago after which it continued to work).
The USB cec adapter is connected to an AV processor (from PC). I also tested on a NUC directly connected to TV (different HDMI cable), same result.
I must say the USB CEC adpter is ancient, 8 years at least, probably older as I ordered it quickly after integration of the drivers into Kodi.
Has the adapter died or could it be something different? (bummer that i ordered a nuc cec adapter now lost at/by Post NL after I paid the customs duties).
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After years, the USB-CEC adapter stopped working overnight, just sopped working. when running cec client I get following
WARNING: [ 2550] HIGH_ERROR line:218 time:1363
DEBUG: [ 2566] command 'PING' was not acked by the controller
ERROR: [ 2566] the adapter did not respond correctly to a ping (try 2)
with more tries, followed by:
WARNING: [ 49312] HIGH_ERROR line:218 time:503
DEBUG: [ 49327] command 'GET_BUILDDATE' was not acked by the controller
and then some variations with also no acknowledgements from controller.
and then finally ending with below:
WARNING: [ 55305] HIGH_ERROR line:218 time:503
DEBUG: [ 75894] CEC::CCECClient::SetClientVersion - using client version '4.0.7'
DEBUG: [ 75894] CEC::CCECClient::SetConfiguration: double tap timeout = 200ms, repeat rate = 0ms, release delay = 500ms
DEBUG: [ 75894] detecting logical address for type 'recording device'
DEBUG: [ 75894] trying logical address 'Recorder 1'
DEBUG: [ 75894] << Recorder 1 (1) -> Recorder 1 (1): POLL
TRAFFIC: [ 75894] << 11
TRAFFIC: [ 75894] << 11
DEBUG: [ 75894] >> POLL not sent
DEBUG: [ 75894] using logical address 'Recorder 1'
DEBUG: [ 75894] Recorder 1 (1): device status changed into 'handled by libCEC'
DEBUG: [ 75894] Recorder 1 (1): power status changed from 'unknown' to 'on'
DEBUG: [ 75894] Recorder 1 (1): vendor = Pulse Eight (001582)
DEBUG: [ 75894] Recorder 1 (1): CEC version 1.4
DEBUG: [ 75894] CEC::CCECClient::AllocateLogicalAddresses - device '0', type 'recording device', LA '1'
DEBUG: [ 75894] CEC::CUSBCECAdapterCommunication::GetPhysicalAddress - trying to get the physical address via ADL
DEBUG: [ 75918] CEC::CUSBCECAdapterCommunication::GetPhysicalAddress - ADL returned physical address 2100
DEBUG: [ 75920] couldn't change the ackmask: the connection is closed
DEBUG: [ 75920] Recorder 1 (1): osd name set to 'CECTester'
NOTICE: [ 75920] CEC client registered: libCEC version = 4.0.7, client version = 4.0.7, firmware version = 65535, logical address(es) = Recorder 1 (1) , physical address: 2.1.0.0, compiled using MSVC 19.26.28806.0 (x64), features: P8_USB, P8_detect
DEBUG: [ 75920] << Recorder 1 (1) -> TV (0): OSD name 'CECTester'
DEBUG: [ 75920] << Recorder 1 (1) -> TV (0): POLL
TRAFFIC: [ 75920] << 10
TRAFFIC: [ 75920] << 10
DEBUG: [ 75920] >> POLL not sent
DEBUG: [ 75920] not sending command 'set osd name': destination device 'TV' marked as not present
DEBUG: [ 75920] << requesting power status of 'TV' (0)
DEBUG: [ 75920] << Recorder 1 (1) -> TV (0): POLL
TRAFFIC: [ 75920] << 10
TRAFFIC: [ 75920] << 10
DEBUG: [ 75920] >> POLL not sent
DEBUG: [ 75920] not sending command 'give device power status': destination device 'TV' marked as not present
and then etc,
This on 4.07, but that's a downgrade from 6.02 for troubleshooting purposes. It's not a direct result of firmware upgrade adapter (which I did 1,5 week ago after which it continued to work).
The USB cec adapter is connected to an AV processor (from PC). I also tested on a NUC directly connected to TV (different HDMI cable), same result.
I must say the USB CEC adpter is ancient, 8 years at least, probably older as I ordered it quickly after integration of the drivers into Kodi.
Has the adapter died or could it be something different? (bummer that i ordered a nuc cec adapter now lost at/by Post NL after I paid the customs duties).
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