deprecate quick replies in favor of using custom

[erohmensing]

Description of Problem: We currently support quick_replies in the domain file, though they are only supported on the facebook channel. This leads to a lot of extra code for something that is a pretty specific use case. I thought about this after reconsidering adding them to the SDK, where the support for them never made it in.

Overview of the Solution: Now that the same functionality can be accomplished via the custom domain key, we can handle facebook quick replies the way that any other channel-specific UI elements are handled.

[erohmensing]

@tmbo what are your thoughts on this?

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[erohmensing]

Thinking we should do this for elements as well. We can provide examples of how to use channel-specific features in the channel's documentation if we want -- similar to #5693 but showing how to implement that stuff in custom

[erohmensing]

Current facebook quick reply format:

utter_something:
  - text: "hi!"
    quick_replies:
    - title: "button 1"
      payload: "/payload1"
    - title: "button 2
      payload: "/payload2"

with custom:

utter_something:
  - custom: 
      text: "hi!"
      quick_replies:
        - content_type: "text"
          title: "button 1"
          payload: "/payload1"
        - content_type: "text"
          title: "button 2
          payload: "/payload2"

It's a little more work, but you can also add images to your buttons, as well of tons of other quick reply content types like location, emails, and phone numbers. I expect some people are already using custom to achieve this functionality.
https://developers.facebook.com/docs/messenger-platform/send-messages/quick-replies/

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[susajsnair]

@erohmensing
Key 'quick_replies' was not defined

when i try to do

utter_something:
  - text: "hi!"
    quick_replies:
    - title: "button 1"
      payload: "/payload1"
    - title: "button 2
      payload: "/payload2"

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[sync-by-unito]

➤ Maxime Verger commented:

💡 Heads up! We're moving issues to Jira: https://rasa-open-source.atlassian.net/browse/OSS.

From now on, this Jira board is the place where you can browse (without an account) and create issues (you'll need a free Jira account for that). This GitHub issue has already been migrated to Jira and will be closed on January 9th, 2023. Do not forget to subscribe to the corresponding Jira issue!

➡️ More information in the forum: https://forum.rasa.com/t/migration-of-rasa-oss-issues-to-jira/56569.