Samsung Android App Issue

[NavyVet81]

I'm having an issue with my Samsung not allowing access to the data folder to allow the tracker to see the logs. Other than copying the nvprod folder to another location everytime I play, is there a work around for Android/Mobile devices?

[justfool]

Same issue on my pixel 4a, cannot locate game data

[Razviar]

Hi!
The first question would be - have you launched Snap at least once on your device before trying to sync the tracker?
The second is - can you locate log folder manually on your phone, using regular file explorer?

[justfool]

Hi Raviar, 1. Yes, I had played Snap several times before installing the tracker. 2. I Guess no, the google files APP shows nothing in Android/data (Android 13 without root on pixel 4a). Razviar ***@***.***> 於 2023年10月25日 週三 下午2:15寫道：

…

Hi! The first question would be - have you launched Snap at least once on your device before trying to sync the tracker? The second is - can you locate log folder manually on your phone, using regular file explorer? — Reply to this email directly, view it on GitHub <#58 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAWGOJBKOLXE52HPORDXGMLYBCVAPAVCNFSM6AAAAAA6OLMVRKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZYGU4DGNJQGM> . You are receiving this because you commented.Message ID: ***@***.***>

[tempbugreporter]

Same issue on my pixel 6

[invasionofsmallcubes]

Same here, it seems the right permission to access the directory are missing. In my case it's under /Android/Obb

[invasionofsmallcubes]

Sorry I just wanted to add for me the behaviour appears on Oxygen 13. Device is a OnePlus Nord CE 2 Lite.

[DerykHopley]

So just to add to this conversation. I have this same issue with Android 13 (seems permissions have been changed) but I have a manual work around (not ideal by works).

• Install a file manager that can access /Android/data/.../nvprod. I found this one works (https://play.google.com/store/apps/details?id=com.marc.files)
• Copy the nvprod folder to somewhere the tracker can access
• Open SnapTracker and "use this folder"
• After a session manually copy files again and the sync updates, I now have match progress for the last match
• Since it can't watch for all changes only the last match is seen. If you do a conquest it only sees the last match played.