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Can't change password. #10730

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Robert-turbo opened this issue May 10, 2018 · 9 comments
Closed

Can't change password. #10730

Robert-turbo opened this issue May 10, 2018 · 9 comments

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@Robert-turbo
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Description:

As user or admin I Can't change password. This problem occurred in previous versions.

Server Setup Information:

  • Version of Rocket.Chat Server: 0.64.1
  • Operating System: Ubuntu 16.04
  • Deployment Method(snap/docker/tar/etc): docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • Node Version:
  • mongoDB Version: v3.6.4

Steps to Reproduce:

  1. I click on my avatar image
  2. My Acoount
  3. Profile
  4. I enter new password in "New Password"
  5. Save Changes
  6. In screen with password confirmation I enter password once again (ctrl + v) to be sure and click ok
  7. End now i see error message "Invalid password"

All users can't change password. We checked on different computers.
But when I use Options -> Administration -> Users -> chose user -> Edit and there change password and turn on "Require password change" than user can log in with new password and change it to new needed password.

Expected behavior:

I would like to chage my password.

Actual behavior:

Error message: "Invalid password"

Relevant logs:

When I was trying to change to "newpassword". in logs i censored "typedPassword"

�[34mI20180510-14:19:23.997(0) �[34mMeteor ➔ method saveUserProfile -> userId: 2fFs864dvMCKEupis , arguments:  { '0':     { typedPassword: '089542----------------------------------------------',      newPassword: 'newpassword' },   '1': {} } 
�[34mI20180510-14:19:26.564(0) �[34mMeteor ➔ method saveUserProfile -> userId: 2fFs864dvMCKEupis , arguments:  { '0':     { typedPassword: '089542----------------------------------------------',      newPassword: 'newpassword' },   '1': {} } 
�[34mI20180510-14:19:34.332(0) �[34mMeteor ➔ method saveSetting -> userId: 2fFs864dvMCKEupis , arguments:  { '0': 'Log_Level', '1': '1', '2': null } ```
@theorenck theorenck modified the milestones: 0.66.0, 0.65.0 May 10, 2018
@theorenck theorenck added this to Desirable in May/2018 via automation May 10, 2018
@ggazzo ggazzo added this to Desireable in June/2018 via automation May 25, 2018
@ggazzo ggazzo removed this from Desirable in May/2018 May 25, 2018
@ggazzo ggazzo modified the milestones: 0.65.0, 0.66.0 May 25, 2018
@tassoevan tassoevan self-assigned this Jun 11, 2018
@tassoevan
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Hello, @Robert-turbo. Could you confirm that you've been requested to confirm the new password instead of the current one? I think the modal dialog you saw is like this:

requesting the current password

We're currently requesting the old password for security reasons, but we`re working to confirm the new one too.

@Robert-turbo
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Robert-turbo commented Jun 12, 2018

OK..

So...

Translation to polish is bad :)

image

Wprowadź hasło ponownie - Enter password once again
Dla własnego bezpieczeństwa, należy ponownie wprowadzić hasło, aby kontynuować - For your security, you must enter password once again to continue.

"ponownie" means "once again" :)
So it implies that it should be new password :)

@tassoevan
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Oh, I see. Do you want to fix this translation or suggest a better one? Any help would be appreciated. 😄

@ggazzo ggazzo moved this from Desireable to Review/QA in June/2018 Jun 12, 2018
@ggazzo ggazzo moved this from Review/QA to Closed in June/2018 Jun 12, 2018
@ggazzo
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ggazzo commented Jun 20, 2018

@Robert-turbo I will close this issue, as its not a bug, you are welcome to contribute and help us to translate any language, if you need some help to know how to do , pls let me know..

@ggazzo ggazzo closed this as completed Jun 20, 2018
@ppz8206
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ppz8206 commented Dec 3, 2019

Hello I am new in this kind of thins but I forgot my password and user for rocket chat. It is new fresh installaction so I don't have another users...

@jbarros35
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terrible interface. the user can't forgot his own password?

@thorsteinssonh
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This issue is I believe still an issue -- I can log in with my new password, and reset my password via email, and as admin i can change settings, all except for the my user profile. Something fishy.

@arg0user
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arg0user commented Dec 14, 2020

Same issue here...pw change in the account profile results in a [error-invalid-password], during the "verify" step

Client: Version 3.0.7 on macOS 10.13.6
Server: Version 3.9.0 on Ubuntu 18.04.5 LTS

@thorsteinssonh
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thorsteinssonh commented Dec 14, 2020

Actually I found out after a while, I could as administrator change passwords under Users admin interface. So users interface pw change works for me, but not changing as individual users under individual user profiles, except by email requesting to update password.

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