jitsi calls have no ring tone or popup sound #17124
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This is one of the biggest issue we have with Rocket.Chat reported by most users. Video Chats (via Jitsi in our case, but this probably applies to BigBlueButton integration, too ) are not really announced properly. Users want it to behave like a "phone call", with proper notification and "ring" sound. It should be distinguished from a simple message arrival. Many of these invitations go unnoticed. Quite annoying. |
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Yes we have the same problem! This ticket is super important for us aswell. A solution in the near future would be appreciated! Thank you! |
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also waiting for a solution to this problem. It happens frequently that users of our rocket-chat server are reporting this issue to us sys-admins. |
holzfelix
changed the title
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This issue is very essential for me. Rocket chat would be the perfectly integrated team communiction suite if this issue is fixed! |
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For your information, on this PR someone from Rocket.Chat team says that they might add this: PR #13595 |
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That would be amazing! Thanks for the information |
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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions. |
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This is still an issue! |
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Any news here? |
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would be important for me as well |
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this would be absolutely YUGE |
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Any good news for call notification? |
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I am also waiting for a solution. |
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Мы тоже ждем! |
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It's a very important feature for users, rocket.chat hasn't responded to this in a long time :( |
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We are facing this issue , and it is really a huge pain. Please update. |
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After a year of extensive testing, creation of bots and webhooks which makes RC great, I've almost convinced my boss to get rid of skype in all the company in favor of RC, but when he made a call to a manager, and she didn't answer the call because she didn't notice it, my boss stopped the migration... because now, in the pandemic, when everybody works from home, we talk a lot with each other, and many users doesn't warn by chat they are going to call, and they simply call. That's a real PITA, and as I can see here, not just for me. I saw on jitsi site sound notifications are implemented, so I wonder why isn't brought that feature to RC yet, as, as dumb as it can be, is one of those fancy features expected to be on a modern chat application with calls. Having a PR 2 years old which solves it, it would be great dev team can manage to make it work soon. @rodrigok any update on your side, please? |
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I see is in the roadmap for version 4.1.0, but there is no ETA for this release. It was tagged for the 0.69.0 milestone back in 2016, and being 5 years on the roadmap doesn't seem to be a good signal. I really hope to see it soon as is a ridiculously needed feature without which videoconferences are almost useless. |
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Would be amazing! We need this feature as well. Slack, Mattermost, Discord ... each of them has this feature from day 1 ... |
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Hi all, |
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It's a very important feature for users! |
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Would be a great feature, please add this!!!!! |
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Really hoping to see some progress here soon! |
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I think all people need this feature so please develop it! |
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We would highly appreciate this feature as well and as I can see, there are many others too! |
Would be amazing |
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This issue is also on the top of our request list. I'm being relative new to the rocket chat scene as we just last week installed a selfhosted Rocket chat server. It seems that many request this and it will probably happen. But until then let me ask/investigate: wouldnt it be totally possible to make a /slash command that starts a ringtone in channel and open the call? Or a bot that listens in all channels for the "Click to join!" msg and then makes some noise. Both with a button to stop of course :-) |
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It's best to give up. The devs have abandoned rocketchat and so should you.
…On Mon, Jun 28, 2021 at 10:53 AM Jesper Ordrup ***@***.***> wrote:
This issue is also on the top of our request list. I'm being relative new
to the rocket chat scene as we just last week installed a selfhosted Rocket
chat server. It seems that many request this and it will probably happen.
But until then let me ask/investigate: wouldnt it be totally possible to
make a /slash command that starts a ringtone in channel and open the call?
Or a bot that listens in all channels for the "Click to join!" msg and then
makes some noise. Both with a button to stop of course :-)
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Hi folks |
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Hi @milton-rucks and thanks for info.
The ringing functionality is basic need. A missing feature, maybe even a bug. Isnt EE features something that has to do with "bigger" features that only is EE requirements such as "LDAP Enhanced sync", next level SLA etc? |
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any news? this is still a huge problem |
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rocketchat is abandonware
…On Tue, Aug 17, 2021 at 3:18 AM rfakit ***@***.***> wrote:
any news? this is still a huge problem
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Any news??? |
This is a joke isn't it? It is getting really hard to resist switching to MS Teams if the most basic features are behind a paywall (the last of this feature was mentioning of teams!) |
This would be a great feature. Needed to fight ms teams dominance. If business has to leave Skype, only teams is the direct alternative. If RC has a decent calls service a lot of companies would prefear RC, Simple, fast and privacy oriented. If a call is unseen because a lost notification, people get angry and first comment is: this software does not work. Tons of great features, but a missed call is worst that crashing. |
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Rocket chat is a great In many ways. Can't call it abandonware just because we can't get feature this or that. Even if it is frustrating. Having said that .. Rocket.chat marketing do promise a lot. If you go to the Frontpage of rocket.chat website you'll find this: "Rocket.Chat does everything other platforms do, except exposing your data." It really should stipulate more clearly that rocket.chat is a reduced product pushing EE by only offering key features to EE. A ding thing as an EE feature? Thanks - you couldn't make your intentions more clear. And it makes me doubt choosing RC. What's next? The ding notifications when sending regular messages or other simple stuff? It's not "free" for anyone to choose rocket.chat as a platform as it's rolled out, integrated with your org and tech. But then I should buy EE? I could, I might. At some point. But you do offer a free version and you do say that it does everything .. I'm getting nervous about rocket.chat. doesn't feel right |
It is not relevant for EE or community in my opinion. A company need support and would pay for good software. Price could be important when you have slack or teams against you, and you are ten times smaller in market share than competitors. RC can remove free version but EE should should have right price for all sized companies and best user experience ever to became a real competitor. Slack have less features than RC but does everything with no dubt. Skype will disappear next years... Could be the right time... |
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Pulling the plug on our rocket.chat server and returning to slack .. its sad. Theres a lot of good stuff in rocket.chat but we miss the easy workflow for meetings too much. |
At least they have a good sense of humor .... |
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Matrix/Element ... just googled it. Mind exploded... where is the catch |
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how has this gone for 2 years with no updates? |
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I am also wanting this perfect feature. we had to use rocketchat for our product on baimaware.com |
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I would be very grateful if you could create this function in the following program updates |
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This feature is implemented since Version 5 ... but only for enterprise. |
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It's nice to have it for enterprise, but for no-enterprise-users, Jitsi is completely useless without a ringtone in my opinion. Like you have phone at home without ringtone, nobody knows when or if somebody calls unless you are 24/7 on the line... Edit: you could implement a basic ringtone for standard licence and a customizable ringtone for enterprise, if you want a version difference at this feature... |
They are not going to do it because they need as much as possible things to force users to pay, and I can understand this. |
I 100% agree on that. |
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I was just asked to evaluate rocket.chat for a client. I went straight to this issue. |
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Hi there, thanks for the contribution! 🚀 💯 This is fixed in the latest and maintained releases. > 6.0 Rocket.Chat provides support for, at least, 3 months for each release and 6 months to the latest releases of each major version I would suggest you update your Rocket.Chat version to the latest stable version, which you can find in Releases Page and, check it HERE the table with versions and End of Life dates. Questions? Help needed? Feature Requests?
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Just declare it "fixed" and close the ticket. Ridiculous ... |
and others
Hi we use the current version of rocket, When a jitsi call is started the opposite side has neither a ringtone is played nor does it indicate that someone is calling. Also, no Bing like a message.
Is there a solution for this?
Thanks in advance.
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