[FIX] Omnichannel Inquiry queues when removing chats #16603
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renatobecker
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MarcosSpessatto
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Feb 17, 2020
renatobecker
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sampaiodiego
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Feb 20, 2020
* Fix Inquiry stream when removing omnichannel rooms. * Remove unnecessary blank line. * Remove unnecessary import files.
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sampaiodiego
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Feb 21, 2020
* Fix Inquiry stream when removing omnichannel rooms. * Remove unnecessary blank line. * Remove unnecessary import files.
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We detected some issues related to the Omnichannel Inquiries when removing chats:
streamingwas relying on theridfield, but when removing aninquiry, only the_idis propagated, so it wasn't working properly.inquirywas not being removed in some events when theroomwas removed, so theinquirywas becoming available even without the existence of the relatedroom.Some customers have experienced issues related to this case, as shown below: