Skip to content

Commit

Permalink
Updated support contact information
Browse files Browse the repository at this point in the history
  • Loading branch information
@johanlundberg
johanlundberg committed Jan 29, 2016
1 parent f323ce6 commit ebd58b7
Show file tree
Hide file tree
Showing 2 changed files with 22 additions and 6 deletions.
15 changes: 12 additions & 3 deletions en/index.html
View file
Original file line number Diff line number Diff line change
Expand Up @@ -426,10 +426,19 @@ <h3>Where can I update my profile and why should I do that?</h3>
</li>
<li>
<h3>Contact</h3>
<p>If you can't find the answers to your questions about eduID on our help page, you can contact eduID support using one of the following options.</p>
<p>
Phone: 013-495 62 30 (open Monday to Friday, 09:00-16:00).<br />
Email: support@eduid.se
If you can't find the answers to your questions about eduID on our help page,
you can contact the eduID support by mailing <a href="mailto:support@eduid.se">support@eduid.se</a>.
</p>
<p>
Always let us know the e-mail address you used when you logged into eduID. If
something went wrong, it is always a good idea to include screenshots with
error messages to ease troubleshooting.
</p>
<p>
In order to get best possible support, we recommend that you send e-mail, but
for simple matters you can also find us on phone number 0455-385200.<br>
(Open on Monday to Thursday 09:00-12:00, 13:00-16:00, Friday 9:00-12:00, 13:00-14:30)
</p>
</li>
</ul>
Expand Down
13 changes: 10 additions & 3 deletions index.html
View file
Original file line number Diff line number Diff line change
Expand Up @@ -455,10 +455,17 @@ <h3>Var kan jag uppdatera min profil och varför ska jag göra det?</h3>
<h3>Kontakt</h3>
<p>
Om du inte kan hitta svar på dina frågor om eduID på vår hjälpsida kan du
kontakta eduID support via följande alternativ.</p>
kontakta eduID-supporten via e-post till <a href="mailto:support@eduid.se">support@eduid.se</a>.
</p>
<p>
Ange alltid den e-postadress som du använde när du loggade in på eduID. Om något
har blivit fel är det alltid bra att skicka med skärmdumpar med felmeddelanden
för att underlätta felsökning.
</p>
<p>
Telefon: 013-495 62 30 (öppet måndag-fredag, 09:00-16:00).<br />
E-post: support@eduid.se
För bästa möjliga support rekommenderar vi dig alltid att skicka e-post men
för enklare ärenden kan du också nå oss per telefon 0455-385200.<br>
(Öppet måndag till torsdag 09:00-12:00, 13:00-16:00, fredag 9:00-12:00, 13:00-14:30)
</p>
</li>
</ul>
Expand Down

0 comments on commit ebd58b7

Please sign in to comment.