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'SERVER ERROR' Cannot Login/Register Android App #46

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befreestudios opened this issue May 4, 2017 · 14 comments
Closed

'SERVER ERROR' Cannot Login/Register Android App #46

befreestudios opened this issue May 4, 2017 · 14 comments

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@befreestudios
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Trying to set up everything, but continue to get vague 'SERVER ERROR' notification. Something wrong with the android app? Is there a web-app to use instead? Below are the symptoms and phone specs, Thanks in advance...

  1. Downloaded android app.
  2. I already have a Seeed account so tried to login, 'SERVER ERROR'
  3. Tried to create an account, just in case, and still... 'SERVER ERROR'
  4. Continue to try... nothing

-Pixel XL
-Android 7.1.5

@awong1900
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Hi, first, last day i try resolved a domain certificate issue, the server have a few hours down. Can you try again today.

Use https://wio.seeed.io/login, you can test your account validity.
And we have CLI tools wio
This tool can help to setup device.

@dtev
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dtev commented May 5, 2017

Having same issue with iOS app and web login using both credentials or Facebook auth

@awong1900
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awong1900 commented May 5, 2017

I confirm this issue.I need colleague to check seeed auto service. Please wait a few hours.

@befreestudios
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befreestudios commented May 5, 2017

@awong1900 Thanks for the quick response. I tried what you mentioned above and when I hit that url and enter my credentials I get a https://http.cat/404. If I have time I'll try CLI (I was planning on it anyway), but curious whats going on here... let me know if you need anything else from me.

My $0.02: As a dev I would probably end up using CLI anyway and hack at it, but as a 'standard' consumer its really bad if your mobile/web apps are not working to set up these kits, especially if you are promoting to set them up that way...

@befreestudios
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@awong1900 I just tried this again and was able to login through the app now. This seems to have been resolved for me.

@dtev
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dtev commented May 5, 2017 via email

@awong1900
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@dtev @befreestudios the auto server is fixed. Can you try again?

@dtev
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dtev commented May 8, 2017 via email

@awong1900
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awong1900 commented May 9, 2017

@dtev Please uninstall wio app if you use ios, and install again.

@dtev
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dtev commented May 9, 2017 via email

@awong1900
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Thanks for the feedback. sorry for the inconvenience.

@Thunderhorsellc
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Same IOS login issues. After trying everything mentioned above, I registered under another email address and it worked.

@awong1900
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Please test login on this page https://wio.seeed.io/login.

@Thunderhorsellc
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Thunderhorsellc commented May 28, 2017 via email

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4 participants