Enable Bot Behaviors on Ticket Creation and Replies Fixes #1 #3
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Signed-off-by: Adam Brenner <adam@solidnetwork.org>
Signed-off-by: Adam Brenner <adam@solidnetwork.org>
Signed-off-by: Adam Brenner <adam@solidnetwork.org>
Signed-off-by: Adam Brenner <adam@solidnetwork.org>
Signed-off-by: Adam Brenner <adam@solidnetwork.org>
Signed-off-by: Adam Brenner <adam@solidnetwork.org>
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Enable Bot Behaviors on Ticket Creation and Replies Fixes #1
Switching to the parser endpoint rather then records will enable Cerb Bot Behaviors to work on ticket creation and replies. The records endpoint is a low level API that bypasses behaviors (for good reason). The records API is great for mass import of past ticket history where you would want behaviors to be triggered.
This should fix and close #1