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Obsidian Event Registration - Moving Waitlisted Registrations Does Not Permit Fee Selection #5429

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jeremyhoff opened this issue May 2, 2023 · 3 comments
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Fixed in v15.1 Topic: Event Registration Related to Rock Event Registration. Type: Bug Confirmed bugs or reports that are very likely to be bugs.

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@jeremyhoff
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jeremyhoff commented May 2, 2023

Please go through all the tasks below

  • Check this box only after you have successfully completed both the above tasks

Please provide a brief description of the problem. Please do not forget to attach the relevant screenshots from your side.

Using Obsidian Event Registration, regardless of whether "Use Inline Signatures" is enabled/disabled, moving a registrant from the waitlist produces an email with a rckpid that successfully identifies the registrant but not permit the selection of Fees by this registrant.

Expected Behavior

I believe the link ought to send the registrant to the first Registration Form, allowing the registrant to complete registration as if they were not waitlisted.

Actual Behavior

The URL sends the registrant to the "Summary" page, the step before the payment is collected.

Steps to Reproduce

  • Create Registration w/ Waitlist enabled
  • Waitlist a registrant
  • Move registrant from Waitlist -> send email
  • Email contains working link that identifies the registrant and puts them on the second-to-last step in the registration (steps.review in the code).

Rock Version

Rock McKinley 14.2 (1.14.2.1)

Client Culture Setting

Client Culture Setting: en-US

@ethan-sparkdevnetwork ethan-sparkdevnetwork added Type: Bug Confirmed bugs or reports that are very likely to be bugs. Topic: Event Registration Related to Rock Event Registration. Fixed in v15.1 labels May 22, 2023
@jeremyhoff
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@ethan-sparkdevnetwork according to this thread on the chat, the issue might not be solved. Please advise. https://chat.rockrms.com/channel/events-registrations?msg=uYTTh8xcL8pmYjZY8

@chead4
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chead4 commented Feb 13, 2024

@jeremyhoff Hi Jeremy - I wasn't able to recreate the issue with the Additional Information link in the Wait List Update communication not sending the registrant to the correct step in the registration. I attempted to recreate in both v15.4 and v16.3. Were you able to recreate in v15.4 or v16.2?

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Labels
Fixed in v15.1 Topic: Event Registration Related to Rock Event Registration. Type: Bug Confirmed bugs or reports that are very likely to be bugs.
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