tracking

[pjv]

I would like to be able to track "opens" of messages sent through this plugin when looking at the sparkpost reporting data. I see data for targeted and accepted but no engagement data at all.

I saw this help topic on the Sparkpost site: I'm Missing Click/Open Data and so I forked this repo and added some code in the file mailer.http.class.php in the get_body function:

$body = array(
    'options' => array(
        'open_tracking' => true,
        'click_tracking' => true
    ),
    'recipients' => $this->get_recipients(),
    'content' => array(
        'from' => $this->get_sender(),
        'subject' => $this->Subject,
        'headers' => $this->build_email_headers()
    )
);

[I added the options array to the $body].

When I sent a test mail through the plugin's settings page with debug checked, I could see that the json object that was POSTed correctly included that options array, but after loading images in my mail client for the test email, I saw the data for the message having been sent, but still did not see any engagement data (I do have a verified tracking domain set up).

What would it take for this plugin to be able to create email that would allow tracking opens and clicks?

[richleland]

Hi @pjv we actually have open and click tracking turned on by default at the system level, so you should be seeing opens/clicks regardless of how the plugin currently works. Although this is a good idea to have as an option in the plugin anyway. I'm going to let our support team know that there might be an underlying problem here so they can follow up with you to get this resolved. Thanks for submitting this issue!

[pjv]

Thanks, I already have a ticket open with support and the ticket references this issue.

---- From: Richard Leland notifications@github.com -- Sent: 3/11/2016 - 3:44 PM ----

Hi @pjv we actually have open and click tracking turned on by default at the system level, so you should be seeing opens/clicks regardless of how the plugin currently works. Although this is a good idea to have as an option in the plugin anyway. I'm going to let our support team know that there might be an underlying problem here so they can follow up with you to get this resolved. Thanks for submitting this issue!

---

Reply to this email directly or view it on GitHub:
#11 (comment)

[richleland]

Yup they reached out to me - I wanted to make sure I closed the loop. We'll get to the bottom of this - you should definitely see opens/clicks so something's off.

[fjalestad]

Could we add alt="" to the tracking pixel.

Currently it looks like this:
<img border="0" width="1" height="1" src="http://spgo.io/q/i1dDDhN3wZeaYdz6fpG9PA~~/AABUwAA~/RgRYzEI4PkEIAGt0H1aaNThCCgABOL3pVoxi9EJSGndlYi1mODFiUTVAbWFpbC10ZXN0ZXIuY29tCVEEAAAAAEcCe30X">

Would love this:
<img border="0" width="1" height="1" alt="" src="http://spgo.io/q/i1dDDhN3wZeaYdz6fpG9PA~~/AABUwAA~/RgRYzEI4PkEIAGt0H1aaNThCCgABOL3pVoxi9EJSGndlYi1mODFiUTVAbWFpbC10ZXN0ZXIuY29tCVEEAAAAAEcCe30X">

https://www.mail-tester.com reports this and it would be nice to get a 10.0 score!
Thx

[max-mathieu]

@fjalestad thanks for bringing this up, I'll bring this up to the team

[rajumsys]

V2.1.0 is released. Now you can enable/disable tracking option. So closing this one. Thanks everyone for participation 👍

[udovas]

And how could I disable the tracking?

[rajumsys]

In plugin's setting page, there is a checkbox to enable or disable it.