Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Add setup job troubleshooting steps #199

Merged
merged 2 commits into from
Sep 18, 2019
Merged

Add setup job troubleshooting steps #199

Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
867f268
Add setup job troubleshooting steps
maimaisie Sep 18, 2019
0dda47d
Update README
drduke1 Sep 18, 2019
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Jump to
Jump to file
Failed to load files.
Diff view
Diff view
19 changes: 19 additions & 0 deletions deploy/README.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -716,6 +716,25 @@ USER fluent

# Troubleshooting Collection

## `helm install` hanging

If `helm install` hangs, it usually means the pre-install setup job is failing and is in a retry loop. Due to a Helm limitation, errors from the setup job cannot be fed back to the `helm install` command. Kubernetes schedules the job in a pod, so you can look at logs from the pod to see why the job is failing. First find the pod name in the namespace where the Helm chart is deployed:
```sh
kubectl get pods -n sumologic
```

Get the logs from that pod:
```
kubectl logs POD_NAME -f
```

If you see `Secret 'sumologic::sumologic' exists, abort.` from the logs, delete the existing secret:
```
kubectl delete secret sumologic -n sumologic
```

`helm install` should proceed after the existing secret is deleted before exhausting retries. If it did time out after exhausting retries, rerun the `helm install` command.

## Namespace configuration

The following `kubectl` commands assume you are in the correct namespace `sumologic`. By default, these commands will use the namespace `default`.
Expand Down