Welcome to the official issue tracker for Toontown Offline. This is the one-stop-shop for reporting any issues you experience while playing the game. If you're simply curious about which bugs are known or fixed, have a look at the issues tab and find out for yourself!
Simply head over to the issues tab of this repository to submit a new issue. Please follow the following guidelines as you write up your issue:
Include a detailed description of what happened. The more context, the better.
Example questions you should think to yourself:
- What gamemode were you playing?
- Did an error message pop up on your screen when the issue happened?
- If so, what did it say? What were you doing directly before your issue occurred?
Always attach the following file when you submit your issue:
- The most recently generated log found in the "logs" folder of your Toontown Offline installation.
If you were playing on Offline Mode, or your own Mini-Server, attach the following:
- The three most recently generated logs found in the subfolders (astron, uberdog, ai) of the "logs" folder.
Label your issue well.
We have created various labels you can use to help us better categorize your problem.
If you do not know what a certain label means, do not use it.
Try your best to avoid submitting a duplicate issue.
This issue tracker should not be seen as a substitute for getting support help. If you need real-time help with an issue you're having with the game, feel free to join our Discord Server so we can help you out.