HOTEL-MANAGEMENT-SOFTWARE

OVERVIEW

This is a project of VTV group is developed to manage a hotel. Group include :

• Le Anh Vu
• Nguyen Tri Truong
• Nguyen Hoai Vi

We are Software Engineering students from University of Information Technology - Vietnam National University.

PROJECT INTRODUCTION :

What is this Hotel management software do ?

• This software provide plugins to help you in managing a hotel. Make hotel management works become easier and faster.

Any thing special with this software ?

• We use Winform and SQL sever to develope this software so that this software will be more easy to use and friendly for users.
• A totally free application that contain primary needs to manage a hotel.
• Has a friendly interface and not too complicated for new users.

ORGANIZATIONAL STRUCTURE :

• Step 1 : Through the communication channels such as phone, email, website, facebook ... Sales will receive a notification when customers request to use the reservation service, booking services at the hotel. Here, the sales staff will conduct a check of room availability, service use status to acknowledge / reject requests from customers. If the request is acknowledged the process will skip to step 2
• Step 2 : The Sales department, after receiving the request from the customer, will transfer the reservation, service to the front desk. Here the reception will perform the booking, assigning rooms, checking in, updating guest records.
• Step 3 : During the stay, there will be additional needs for other services at the restaurant, spa, minibar, room, etc. The receptionist will be responsible for updating the expenses incurred continuously and clearly. and exactly to facilitate the customers' payment directly at the outlet or even when moving the bill to the room.
• Step 4 : At the end of the night audit, this task is under the Finance - Accounting department at night with the main task is to review all transactions and revenue of the hotel during the day.
• Step 5 : After performing the audit at the end of the day, if there is a cost error, the Finance - Accounting department will notify the cashier for adjustment.
• Step 6 : After performing the accurate and complete update of the Customer's services during their stay at the hotel, the Cashier makes a quick payment.
• Step 7 : When the payment is finished with the customer, the cashier transfers all invoices and documents to the accounting department.
• Step 8 : Other departments such as Spa, restaurant, room, and event are responsible for providing documents related to the Accounting department.
• Step 9 : The "Materials management" and "Office" departments collect all costs and related documents and send them to the accounting department. Here the accounting department is responsible for summarizing, recording, monitoring and archiving all relevant documents from the departments sent and successfully completing the professional activities related to its departments.
• Step 10 : After completing the use of the service, the Customer Care department will store, monitor and make a care plan, visit and evaluate the customer's attitude after using the hotel service.

STEPS :

1. Business survey of requirements to understand organizational structure: (September 3 - September 8, 2019)
2. Identify the objects and their relationships: (September 9 - September 16, 2019)
3. Draw diagrams of relationships between identified objects (September 17 - September 24, 2019)
4. Create Interface (Mockup, ...) (September 25 - October 1, 2019)
5. Create the database (October 2 - October 9, 2019)
6. Select the appropriate architectural environment for software development (October 10 - October 17, 2019)
7. Carry out programming steps (October 18 - November 1, 2019)
8. Test the program (November 2 - November 9, 2019)
9. Debug (November 10 - November 17, 2019)
10. Publish. (November 20, 2019)

ROADMAP :

• Version 0.1 (September 25 - October 1, 2019):
  • Incomplete version of SQL server database.
  • Main UI of the software and some UI of other functions.
  • Main feartures : book rooms, delete booked rooms, room services management, add room details, fix room details, delete room details.
• Version 0.2 (October 2 - October 9, 2019):
  • Complete 50% of SQL server database.
  • Completed all the UI.
• Version 0.3 (October 10 - October 17, 2019):
  • Complete built of SQL server database.
  • Add users login function.
• Version 1.0a ( alpha-test version )(October 18 - November 1, 2019):
  • Update some UI.
• Version 1.0b (November 2 - November 9, 2019):
  • Fix some minor bugs record from version 1.0a.
• Version 1.1 (November 20, 2019):
  • Completed version of the software.

REQUIREMENTS :

• Window Universal
• Visual Studio Runtime
• SQL Server Management Studio (SSMS) and some nesscessary components
• At least 500 MB of sapce on the hard disk.

CONTACT US AT :

• Le Anh Vu - 17521269@gm.uit.edu.vn
• Nguyen Tri Truong - 17521186@gm.uit.edu.vn
• Nguyen Hoai Vi - 17521257@gm.uit.edu.vn

#Repo Link : https://github.com/VixNH/Hotel_Management_Software.git