Client startup failure (JS-related) #9321
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dsalt
changed the title
dsalt
changed the title
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I can confirm that i'm also having this issue on a bedrock system with artix and gentoo, with steam coming from artix, however |
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Tried the beta again today on Debian Sid, same error as dsalt reports. No matter whether run it with "-no-cef-sandbox" or not. |
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I can confirm this issue is also found an Arch. I have attached some relevant logs generated by steam. |
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I have found a workaround. The issue seems to be in the public beta, so the solution is to opt out. However, we cannot access the UI to do so, so we need to use the -clearbeta command line option. An issue arises when doing so though, were steam seems to be unable to connect to the internet despite having a solid connection. In order to resolve this, use --reset option immediately before opting out. TL;DR, workaround is to run this: |
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@DAMO238, I think that you're reporting a different problem. I see that you appear to be launching Steam with Could you try launching without that option, and from a terminal window? This is to confirm that Steam fails differently (and as described in this bug report) in that case. |
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I launched from a terminal with and without the -no-cef-sandbox, both of which had the same output, which seems to be the same issue that @Seegras is having but slightly different to what you and @MCPO-Spartan-117 are having. (Please correct me if I am wrong in saying that.) |
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Same issue, rolling back from beta fixed. It didn't matter if I used -no-cef-sandbox or not. |
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Same issue here, Arch Linux 6.3.2 (Zen) + Nvidia. Maybe remove "Debian" family flair since it touches Arch as well? Here's the dump (gh won't allow And a log: |
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Any updates on the issue? |
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Just tested again here (running Devuan testing (daedalus) now); I still need |
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The UI overhaul beta seems to work but the usual one seems to still refuse to start properly. |
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It it the most weird thing: on Arch, after updating the system and deleting all |
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Hello @GregTheMadMonk, are you able to check your package manager logs and list what packages you removed and what versions they were? It would be useful to isolate the change in behavior to the presence of specific system package(s). |
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pacman.log.fragment.txt |
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For search-ability, I'll repeat the key details of that log. Now the question is if one or both of those are common to all the affected systems, and if it's a system package regression not seen with an older version of the package. |
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I'll also try to reinstall the packages to check if they actually cause things to break |
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I looked at my installed packages and noticed I had |
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That xdg-desktop-portal-* problem looks very much like a different problem: their presence or absence make no difference here. (I have Steam in a chrooted environment.) |
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1686092969 works again for me, expect everything is tiny, but that's another issue. |
I've just re-tested with that build. Still fine with |
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I get this problem on latest NixOS. Can't even log in, gray screen. Same error, |
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Just throwing in that I have the same issue, on Arch btw. I noticed that it happens a lot more after the new UI update. |
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Had the same problem, and I am on Arch as well, removing |
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I seemed to have the same problem on Gentoo Linux for the past couple of days, except in about 3% of the attempts to start Steam, it would actually start. The |
Remove this package also works in Manjaro and also improves radically the load of some applications like libreoffice calc, telegram desktop, etc |
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I had |
Update: removing the |
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Update to my post I made earlier, removing xdg-desktop-portal-gnome didn't fix the problem, but removing xdg-desktop-portal and xdg-desktop-portal-gtk did |
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Same error on WSL, neither |
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@dsalt the latest client should detect that the chrome sandbox is unsupported and fall back gracefully to no sandbox mode. Let me know if you still need to specify the no sandbox cli flag on your system. |
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@lostgoat, 1687306661 failing as before; 1687386907 starts up. There is an indication of partial disablement related to clone3(), but I saw no further messages concerning sandboxing. More diagnostic output (or info about what to test!) would be good; if I can find what's stopping the sandboxing from working… |
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removing xdg-desktop-portal-* did it for me! I also had to uninstall flatpak and lutris |
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I just remove xdg-desktop-portal-gnome and steam works fine. |
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Can confirm that deleting xdg-desktop* packages (which also meant I had to delete cinnamon, which I don't use) fixed the issue for me - I was able to launch the steam desktop app normally. Running endeavouros |
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I started encountering this failure today after performing an update to my Manjaro (Arch-based) system. Full client output at https://gist.github.com/sparr/b1586c7bcb3ea4f85a62ba60b645dea8 Removing package |
@dsalt we probably won't add extra logging here since that is part of the chrome stack (and we prefer to avoid chrome patches). But since the code is open source I can link you to all the checks that are happening, hope that is helpful: Note, you should also see the following message in your webhelper.txt logfile: |
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I'm going to close this issue now since the sandbox fallback problem has been addressed. For anyone running into issues with desktop-portal in this thread, please see this issue instead: |
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Something's presumably changed locally (but what? All that I can think of is a recent restart of X) as I'm not seeing that message re. CefInitialize – looks to me like all is well. |
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Having issues with Ubuntu 22.04, just installed steam and am getting these errors when I try to launch it |
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uninstalling xdg-desktop-portals* and all programs depending on it worked for me on Arch Linux |
Amazing. Worked for me on arch, thanks for this. |
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On arch linux, removing xdg-desktop-portal-gnome fixed the issue for me |
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Anyone getting the "new UI" to work on Debian WSLg? I see the Updating Window and then it just disappears. |
Big thanks! Deleted |
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At this point the comments that are trickling into here are intended for #9588 and the issue tracked in this issue report has been resolved. The symptom in the title is generic and there might be other issues in the future that look similar and need to be pondered separately, but that's not related to the issue tracked in the opening post of this issue report. |
and others
Devuan, mix of stable & testing; libc6 from testing.
This output is from Steam client build 1680578442, launched from a terminal window. If I start with
-no-cef-sandboxthenI get #9320 insteadSteam starts up properly.(The current stable build requires that I use
-no-cef-sandboxor I get no library view etc.)[Edits: add terminal window note; the other startup-crash bug which this masked seems fixed.]
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