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'Email Instructors' feature should have 'BCC to Salesforce' option just like Ticket replies #5700
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@ragesoss Can i work on this issue ? |
@psankhe28 sure. look at the way this works on the Ticket system ( |
Can you please confirm if the file where the changes need to be done is |
@psankhe28 yes, that's one place that will need to be changed. it should be optional (enabled by default), though, just like on tickets. |
Okay, thanks! |
Hello @ragesoss, I apologize for my recent inactivity as I had been occupied with mid-semester exams. Could you please guide me on accessing a course page? I've encountered an issue where I created a program using one account but couldn't find the option to join it using another account, particularly in sending emails. Can you assist me with this matter? |
@psankhe28 check out |
I had done all the steps mentioned in docs/user_roles but had an issue joining the course. I again cloned and tried, and it worked. I created an admin user who created the course and using another account, I joined it. On using the student account, I tried finding out how to email the instructor but was not able to. Is the functionality implemented? |
The feature for emailing the instructor is available only to admins, not to students. The way to test this would be to have one user as the instructor, and another as an admin sending the email (and the admin need not be enrolled in the course, but if they are the 'Wiki Education staff' role is the appropriate one). |
Thanks, I will try this. |
I've created one user as an instructor who has created a course, and another user as an admin. However, I'm unable to locate any options for sending emails. I even searched on the page for the courses already created. I understand this might be a lot to ask, but could you please assist me? Thank you! |
@psankhe28 sure. This feature is only enabled in Wiki Education mode, and I think you are not using that mode. Change the |
It worked, thanks! |
Looks like no one is active. I'll take the task. |
We recently added an option to email instructors from the course page. It would be very useful to also add 'BCC to Salesforce' to this by default, as that will help us keep track of communication we do with a given instructor more easily.
(It should work the same way as in the Ticket system, where 'BBC to Salesforce' is checked by default in the UI but can be unchecked to disable it for an individual message.)
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