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Edit Site: Add a loading timeout #51049

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merged 2 commits into from Jun 8, 2023
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@tyxla tyxla commented May 29, 2023

What?

This PR adds an arbitrary timeout to the site editor loading experience we introduced in #50222, so if a request hangs, it won't block the entire editor frame canvas forever.

Why?

While doing some production testing of the improved site editor loading experience, I noticed that if there's a failure during loading, it will block the editor loading and keep it in an infinite loading state.

The front-end of an app should not be blocked by a server-side error, therefore, after we consider we've timed out, we should re-enable the editor for interaction

How?

We're adding an arbitrary 3010-second timeout, which should be more than enough time to load most of the site editor instances. I'm happy to alter that value if there are better suggestions.

cc @fullofcaffeine since we've been discussing this as one of the potential improvements we can make.

One additional improvement I think we can make is to add some error notices that appear when a request has failed. It could help the user understand what is going on. Maybe those notices could offer additional actions, like reloading the page or re-triggering the request.

Testing Instructions

  • Open the site editor.
  • Verify if keeps loading properly as it did before, and once it has been marked as loaded, everything has actually loaded.
  • Add a sleep(60) to the get_items() method of one of the endpoints used in your theme - like WP_REST_Block_Pattern_Categories_Controller for example.
  • Open the site editor.
  • Verify that after 3010 seconds, the editor will be marked as loaded, even though the network request would still be pending.

Testing Instructions for Keyboard

None

Screenshots or screencast

Here's a preview of when I added sleep(60) to the get_items() method of WP_REST_Block_Pattern_Categories_Controller:

Screen.Recording.2023-05-30.at.14.55.41.mov

You can see that the editor appears after the timeout(3010 seconds), even though the block patterns are still loading.

Without such a long-loading request, the editor will continue loading as it did before.

@tyxla tyxla added [Type] Enhancement A suggestion for improvement. Needs Design Feedback Needs general design feedback. [Type] Performance Related to performance efforts [Package] Edit Site /packages/edit-site [Feature] Site Editor Related to the overarching Site Editor (formerly "full site editing") labels May 29, 2023
@tyxla tyxla self-assigned this May 29, 2023
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Size Change: +28 B (0%)

Total Size: 1.39 MB

Filename Size Change
build/edit-site/index.min.js 68.3 kB +28 B (0%)
ℹ️ View Unchanged
Filename Size
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@jasmussen
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I haven't had a chance to test the PR, but speaking to the concept, I appreciate it. If I understand it correctly, in most cases you will have a good experience opening the site editor, seeing the spinner, then seeing the fully formed editor. And then in case of timeouts, it still gives access.

Are you able to provide a quick GIF or video? Otherwise, generally thumbs up on the concept.

@tyxla
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tyxla commented May 30, 2023

I haven't had a chance to test the PR, but speaking to the concept, I appreciate it.

Glad to hear, thanks for confirming!

If I understand it correctly, in most cases you will have a good experience opening the site editor, seeing the spinner, then seeing the fully formed editor. And then in case of timeouts, it still gives access.

Exactly 👍 And FWIW, in the general case, nothing should fail and the editor should load faster than 30 seconds.

Are you able to provide a quick GIF or video?

Sure thing, I've updated the PR description, let me know what you think.

@jasmussen
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Sounds good. If anything, I'd reduce that timeout quite a bit. Honestly anything that takes more than 5 or 6 seconds feels unusually long. Which is to say, I am aware that most of the time, things will load faster than that, but for the case shown, 30s feels like an eternity and I'm likely to have moved on.

Can we set it to max 10 seconds?

Longer term it could be interesting to explore a progressbar. We might even show a text message below the progressbar after, say, 5 seconds have passed, such as "This is taking longer than usual..."

@tyxla tyxla force-pushed the add/site-editor-loading-timeout branch from 49a71ae to 00e62ba Compare May 31, 2023 07:29
@tyxla
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tyxla commented May 31, 2023

Sounds good. If anything, I'd reduce that timeout quite a bit. Honestly anything that takes more than 5 or 6 seconds feels unusually long. Which is to say, I am aware that most of the time, things will load faster than that, but for the case shown, 30s feels like an eternity and I'm likely to have moved on.

Can we set it to max 10 seconds?

Sure thing, I think your rationale makes sense! Updated to 10 seconds in 00e62ba. Noting that we can always tweak it as we go.

Longer term it could be interesting to explore a progressbar. We might even show a text message below the progressbar after, say, 5 seconds have passed, such as "This is taking longer than usual..."

I think it could be a nice improvement. I know a progress bar has been discussed before - do we have any pre-existing design mockups for that?

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I think it could be a nice improvement. I know a progress bar has been discussed before - do we have any pre-existing design mockups for that?

@jameskoster does, but I don't think it needs to be a 6.3 thing.

But it could be interesting to explore fading in that little message ("This is taking an unusual amount of time...") after n seconds.

But I think this one just needs a code check.

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tyxla commented May 31, 2023

But it could be interesting to explore fading in that little message ("This is taking an unusual amount of time...") after n seconds.

My first thoughts about that (in light of changing the timeout time to 10 seconds) are that if we show it after, let's say, 6 seconds, and hide it after 10 seconds, it may be too brief a time to read the message.

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Yep, nothing to block this one, something to think about as an option.

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LGTM!

@tyxla tyxla force-pushed the add/site-editor-loading-timeout branch from 00e62ba to e6cd944 Compare June 8, 2023 12:02
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github-actions bot commented Jun 8, 2023

Flaky tests detected in e6cd944.
Some tests passed with failed attempts. The failures may not be related to this commit but are still reported for visibility. See the documentation for more information.

🔍 Workflow run URL: https://github.com/WordPress/gutenberg/actions/runs/5210940337
📝 Reported issues:

@tyxla tyxla merged commit f6f0523 into trunk Jun 8, 2023
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@tyxla tyxla deleted the add/site-editor-loading-timeout branch June 8, 2023 15:05
@github-actions github-actions bot added this to the Gutenberg 16.1 milestone Jun 8, 2023
sethrubenstein pushed a commit to pewresearch/gutenberg that referenced this pull request Jul 13, 2023
* Edit Site: Add a loading timeout

* Set maximum loading time to 10s
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[Feature] Site Editor Related to the overarching Site Editor (formerly "full site editing") Needs Design Feedback Needs general design feedback. [Package] Edit Site /packages/edit-site [Type] Enhancement A suggestion for improvement. [Type] Performance Related to performance efforts
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3 participants