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Unknown Message Type from Facebook chat plugin #2018

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lizhutter opened this issue Jun 21, 2021 · 0 comments · Fixed by #2055
Closed

Unknown Message Type from Facebook chat plugin #2018

lizhutter opened this issue Jun 21, 2021 · 0 comments · Fixed by #2055
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@AudreyKj
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fix inbox
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@lizhutter
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lizhutter commented Jun 21, 2021 •
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Currently, there are messages in the inbox of customers coming from the facebook chat plugin that show up as “unknown message type” -- the image below is one example:

screenshot_2021-06-21_at_15 40 43

We should look at the /messages.list response for the conversation to see the relevant payload.

We need to display it in the same way that we display people clicking on postback buttons.
@lizhutter lizhutter changed the title Unknown Message Type from FFacebook chat plugin Unknown Message Type from Facebook chat plugin Jun 21, 2021
@AudreyKj AudreyKj self-assigned this Jun 28, 2021
@AudreyKj AudreyKj added this to To do in Engineering WIP via automation Jun 28, 2021
@AudreyKj AudreyKj moved this from To do to In progress in Engineering WIP Jun 28, 2021
@AudreyKj AudreyKj moved this from In progress to Done in Engineering WIP Jun 28, 2021
@AudreyKj AudreyKj mentioned this issue Jun 28, 2021
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AudreyKj added a commit that referenced this issue Jun 28, 2021
@AudreyKj
[#2018] fixed postback message in fb render library (#2055)
2e3763f
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[#2018] Unknown Message Type from Facebook chat plugin airyhq/airy
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@AudreyKj @lizhutter