API.post add ticket

Create a new ticket

/api/user/saveticket

Create a new ticket.

• URL

  http://helpdezk_url/api/user/saveticket

• Method:

  POST

• URL Params

  Required:

  Param	Description	Type
  token	Authentication token	string
  area	Area ID	int
  type	Type ID	int
  item	Item ID	int
  service	Service ID	int
  reason	Reason ID	int
  way	Way ID	int
  source	Source ID	int
  subject	Ticket subject	string
  description	Ticket description	string

  Optional:

  Param	Description	Type
  attachment[]	Array with attachs	array

• Success Response:

  • Code: 200
    Content:

    Example:

    {
        "result": {
            "success": "Note inserted successfuly."
        }
    }

• Error Response:

  • Code: 404 NOT FOUND
    Content:

    {
        "result": {
            "error": "Error message."
        }
    }

    Example:

    {
        "result": {
            "error": "Request not exist."
        }
    }