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Instances not starting as c5.* with wheezy #63

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choseh opened this issue Mar 19, 2018 · 6 comments
Closed

Instances not starting as c5.* with wheezy #63

choseh opened this issue Mar 19, 2018 · 6 comments

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@choseh
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choseh commented Mar 19, 2018

3.2.0-4-amd64 #1 SMP Debian 3.2.96-2 x86_64 GNU/Linux

filename: /lib/modules/3.2.0-4-amd64/updates/dkms/ena.ko
version: 1.5.1g
license: GPL
description: Elastic Network Adapter (ENA)
author: Amazon.com, Inc. or its affiliates
srcversion: 121BE61723081CBF841045A
alias: pci:v00001D0Fd0000EC21svsdbcsci*
alias: pci:v00001D0Fd0000EC20svsdbcsci*
alias: pci:v00001D0Fd00001EC2svsdbcsci*
alias: pci:v00001D0Fd00000EC2svsdbcsci*
depends:
vermagic: 3.2.0-4-amd64 SMP mod_unload modversions
parm: debug:Debug level (0=none,...,16=all) (int)

unfortunately I can't provide additional logs, since the instances just plain hang and i have to force stop them and --no-ena-support them to work again

please let me know if there's a way to provide additional debug output

@zorikm
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zorikm commented Mar 19, 2018

Hello @choseh
May we ask you to provide your region and instance id?

Thanks

@choseh
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choseh commented Mar 19, 2018

hi @zorikm I tried with i-e01d602e and yesterday with i-c8cf1a09 in eu-central-1

@zorikm
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zorikm commented Mar 19, 2018

Looks like you are using C4 instance type for your current instance and T2 for the previous one.
Both of these instance types DO NOT support ENA.
Please see https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/enhanced-networking.html for the list of instance types that support ENA.

Thanks.

@choseh
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choseh commented Mar 19, 2018

@zorikm I had to change the instance type back again, due to the instances hanging obviously. I'll set one to c5 and enable ena, so you can have a look.

i-e01d602e is now c5 and trying to boot.
edit2

looks like it booted, but it's not reachable (1/2 status checks)

also: no udev rules, and yes, I updated the initramfs

@zorikm
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zorikm commented Mar 19, 2018

Your issue doesn't seem to be related to ENA.
We suspect that your AMI doesn't suit C5 instance type.
Please contact AWS support.

Thanks

@zorikm
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zorikm commented Mar 19, 2018

@choseh,
To open EC2 support request, in your console, on the upper right corner select support center, and then you will see "create case".

@akiyano akiyano closed this as completed May 27, 2018
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