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Feedback & Support
Select what you would like to do:
Experiencing an issue? Getting support is easy!
The fastest way to resolve your issue is to resolve it yourself! Many issues can be solved without even having to wait for a response by using existing resources.
- Confirm that your site meets the necessary requirements.
- Update your version of Simple Lightbox as your issue may have been resolved an update.
- Clear your browser's cache and test your site again to make sure the browser is using the latest code.
- Search using the text box at the top of this page to find documentation or existing issues related to your issue. If your issue has been previously reported, you can add additional information to the existing report that may help to resolve the issue (more details on searching issues).
- Identify conflicts with a theme or other plugins
If the issue you are experiencing has not previously been reported, you can create a new support ticket using the following link and providing the requested details:
Remember: If you are the first to report a bug, then the fix is named after you.
New features are being added all the time many of which are developed based on the requests of users like you!
First, Search using the text box at the top of this page to see if the feature you would like has already been requested.
If there is some new feature or functionality that you would like to see in Simple Lightbox, submit a new feature request here:
Simple Lightbox thrives on feedback from users. We all want Simple Lightbox to be the best lightbox on the planet and feedback from users like you is essential to improving Simple Lightbox for your needs with every update.
If you have a comment regarding Simple Lightbox that you'd like to share, send your feedback here: