Troubleshooting Plugin Conflicts

SM edited this page Oct 4, 2013 · 2 revisions

SLB activates links in your site's content using WordPress' recommended approach. However, themes or other plugins sometimes override plugins the normal way content is loaded that may affect plugins that work in harmony with WP, such as SLB.

If you are experiencing a problem with SLB, you may have other code that is causing a conflict with SLB. The solution is to identify what code is causing the conflict.

Themes

Determining if a theme is a causing a conflict with SLB is simple:

  1. Switch to a default theme included with WordPress (such as TwentyThirteen)
  2. With the new theme activated, test to see if SLB works
  3. If SLB works with the default theme, then your theme has a conflict with SLB. Please report the conflict so that it can be investigated further.
  4. If SLB is still not working, then the issue is likely not related to the theme.

Note: SLB attempts to support all standard WordPress themes. However, due to access restrictions, there is no support for Premium or custom themes. Consider Archetyped Concierge if you require support with a premium or custom theme.

Plugins

Determining if a plugin is causing a conflict with SLB is also simple:

  1. Switch to a default theme included with WordPress (such as TwentyThirteen)
  2. Deactivate all plugins, except for SLB
  3. Confirm that SLB is working properly
  4. Activate plugins one at a time until SLB stops working
  5. The last plugin to be activated before SLB stopped working is the one causing the conflict. Please Report the conflict so that it can be investigated further.
  6. If all plugins have been activated and SLB is still working, then you didn't really have a problem in the first place did you?

Note: SLB attempts to support all sane WordPress plugins. However, due to access restrictions, there is no support for Premium or custom plugins. Consider Archetyped Concierge if you require support with a premium or custom plugin.