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Predict customer churn using machine learning. This project employs a RandomForestClassifier to analyze customer data and determine the likelihood of churn. Explore the Jupyter Notebook for insights into the data and model, and contribute to the project's development.

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arnabsaha7/Customer-Churn_Prediction---Analysis

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Customer Churn Prediction

Overview

This repository contains code and resources for predicting customer churn in a business context. The project utilizes a RandomForestClassifier to predict whether a customer is likely to churn based on various features.

Features

  • Python
  • scikit-learn
  • pandas
  • seaborn
  • matplotlib

Getting Started

  1. Clone the repository:

    git clone https://github.com/arnabsaha7/customer-churn-prediction.git
    cd customer-churn-prediction
  2. Install dependencies:

    pip install -r requirements.txt
  3. Run the Jupyter Notebook:

    jupyter notebook Customer_Churn_Prediction.ipynb

    Follow the instructions and explore the notebook to understand the EDA, model training, and evaluation steps.

Project Structure

  • Customer_Churn_Prediction.ipynb: Jupyter Notebook containing the main code for data analysis, model training, and evaluation.
  • requirements.txt: List of Python packages required for the project.
  • data/: Directory to store the dataset (if not included in the repository).
  • images/: Directory to store images or plots generated during the analysis.

Results

The trained model achieved excellent accuracy; however, further investigation is needed to ensure generalization and address potential overfitting.

Contributing

  1. Fork the repository.
  2. Create a new branch: git checkout -b feature/your-feature.
  3. Make your changes and commit them: git commit -m 'Add your feature'.
  4. Push to the branch: git push origin feature/your-feature.
  5. Open a pull request.

License

This project is licensed under the MIT License.

Feel free to customize this template according to your project's specific details and requirements. Include additional sections if needed, such as a description of the dataset, model architecture, or any specific instructions for users.

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Predict customer churn using machine learning. This project employs a RandomForestClassifier to analyze customer data and determine the likelihood of churn. Explore the Jupyter Notebook for insights into the data and model, and contribute to the project's development.

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