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app_queue: Add music on hold option to Queue.
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Adds the m option to the Queue application, which allows a
music on hold class to be specified at runtime which will
override the class configured in queues.conf.

This option functions like the m option to Dial.

ASTERISK-29876 #close

Change-Id: Ie25a48569cf8755c305c9438b1ed292c3adcf8d7
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InterLinked1 authored and kharwell committed Apr 8, 2022
1 parent da44b84 commit ede4e20
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Showing 3 changed files with 33 additions and 13 deletions.
38 changes: 26 additions & 12 deletions apps/app_queue.c
Expand Up @@ -185,10 +185,6 @@
<option name="H">
<para>Allow <emphasis>caller</emphasis> to hang up by pressing <literal>*</literal>.</para>
</option>
<option name="n">
<para>No retries on the timeout; will exit this application and
go to the next step.</para>
</option>
<option name="i">
<para>Ignore call forward requests from queue members and do nothing
when they are requested.</para>
Expand All @@ -197,6 +193,23 @@
<para>Asterisk will ignore any connected line update requests or any redirecting party
update requests it may receive on this dial attempt.</para>
</option>
<option name="k">
<para>Allow the <emphasis>called</emphasis> party to enable parking of the call by sending
the DTMF sequence defined for call parking in <filename>features.conf</filename>.</para>
</option>
<option name="K">
<para>Allow the <emphasis>calling</emphasis> party to enable parking of the call by sending
the DTMF sequence defined for call parking in <filename>features.conf</filename>.</para>
</option>
<option name="m">
<para>Custom music on hold class to use, which will override the music on hold class configured
in <filename>queues.conf</filename>, if specified.</para>
<para>Note that CHANNEL(musicclass), if set, will still override this option.</para>
</option>
<option name="n">
<para>No retries on the timeout; will exit this application and
go to the next step.</para>
</option>
<option name="r">
<para>Ring instead of playing MOH. Periodic Announcements are still made, if applicable.</para>
</option>
Expand All @@ -217,14 +230,6 @@
<para>Allow the <emphasis>calling</emphasis> user to write the conversation to
disk via Monitor.</para>
</option>
<option name="k">
<para>Allow the <emphasis>called</emphasis> party to enable parking of the call by sending
the DTMF sequence defined for call parking in <filename>features.conf</filename>.</para>
</option>
<option name="K">
<para>Allow the <emphasis>calling</emphasis> party to enable parking of the call by sending
the DTMF sequence defined for call parking in <filename>features.conf</filename>.</para>
</option>
<option name="x">
<para>Allow the <emphasis>called</emphasis> user to write the conversation
to disk via MixMonitor.</para>
Expand Down Expand Up @@ -1468,12 +1473,14 @@ enum {
OPT_CALLER_AUTOMON = (1 << 18),
OPT_PREDIAL_CALLEE = (1 << 19),
OPT_PREDIAL_CALLER = (1 << 20),
OPT_MUSICONHOLD_CLASS = (1 << 21),
};

enum {
OPT_ARG_CALLEE_GO_ON = 0,
OPT_ARG_PREDIAL_CALLEE,
OPT_ARG_PREDIAL_CALLER,
OPT_ARG_MUSICONHOLD_CLASS,
/* note: this entry _MUST_ be the last one in the enum */
OPT_ARG_ARRAY_SIZE
};
Expand All @@ -1491,6 +1498,7 @@ AST_APP_OPTIONS(queue_exec_options, BEGIN_OPTIONS
AST_APP_OPTION('I', OPT_IGNORE_CONNECTEDLINE),
AST_APP_OPTION('k', OPT_CALLEE_PARK),
AST_APP_OPTION('K', OPT_CALLER_PARK),
AST_APP_OPTION_ARG('m', OPT_MUSICONHOLD_CLASS, OPT_ARG_MUSICONHOLD_CLASS),
AST_APP_OPTION('n', OPT_NO_RETRY),
AST_APP_OPTION('r', OPT_RINGING),
AST_APP_OPTION('R', OPT_RING_WHEN_RINGING),
Expand Down Expand Up @@ -8625,6 +8633,12 @@ static int queue_exec(struct ast_channel *chan, const char *data)
ast_app_exec_sub(NULL, chan, opt_args[OPT_ARG_PREDIAL_CALLER], 0);
}

/* Music on hold class override */
if (ast_test_flag(&opts, OPT_MUSICONHOLD_CLASS)
&& !ast_strlen_zero(opt_args[OPT_ARG_MUSICONHOLD_CLASS])) {
ast_copy_string(qe.moh, opt_args[OPT_ARG_MUSICONHOLD_CLASS], sizeof(qe.moh));
}

copy_rules(&qe, args.rule);
qe.pr = AST_LIST_FIRST(&qe.qe_rules);
check_turns:
Expand Down
3 changes: 2 additions & 1 deletion configs/samples/queues.conf.sample
Expand Up @@ -64,8 +64,9 @@ monitor-type = MixMonitor
;
; Musicclass sets which music applies for this particular call queue.
; The only class which can override this one is if the MOH class is set
; using the m option when calling the Queue application or if set
; directly on the channel using Set(CHANNEL(musicclass)=whatever) in the
; dialplan.
; dialplan (the latter of which overrides everything).
;
;musicclass = default
;
Expand Down
5 changes: 5 additions & 0 deletions doc/CHANGES-staging/app_queue_music.txt
@@ -0,0 +1,5 @@
Subject: app_queue

The m option now allows an override music on hold
class to be specified for the Queue application
within the dialplan.

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