Hey there! Welcome to Bradford Act services, how may I assist you today?
Hi Spencer , My cable device is not work properly
For sure! May I know your name and the account number?
My name is Kala and the account number is 56698
Thank you Kala, may I also know the last 4 digits of SSN?
SSN no is 7889
Thank you for the details, could you please let me know if the green light on the device is still blinking?
Yes
Not a problem, we'll replace the device with the new one. Please allow us 2-3 business days to do that.
Thank you for your help
You're welcome, is there anything else I may help you with?