HI
Hey there! How may I help you?
I HAVE A ERROR ON MY CREDIT CARD BILL
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you help me with your name?
ROBIN SINGH
Hey!Please could you help me with the credit card number and also your SSN number?
CARD NUMBER - 8796 , SSN-2314
Thank you, please could you provide me with the amount charged and also the date on which it was charged?
I HAD A PURCHASE ON 20/06/2018 $175 BUT IT SHOWS ME A $220
I'm sorry you had to face this and thank you so much for bringing this to our notice. Please give me a minute to work on it.
OK
Thank you so much for your patience. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
NO THANKS
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!