hai
Hello! How may I assist you?
i want cancel current service
That's sad to hear. May I know the reason behind the cancellation request?
cable service
May I know why would you like to cancel your cable service?
yes
Just to confirm would you like to cancel your cable service or would you like to change it to something else?
yes new internet service
That's awesome! I'll help you out with that. May I know your name and your account number?
Christopher 7896523698547
Christopher could you also help me out with the last 4 digits of your SSN?
4563
Perfect! Please allow me a moment while I go ahead and upgrade your service.
ok
Thank you for staying connected. I'd like to inform you that your service has been upgraded successfully which will get activated in the next 24 hours.
ok
Would there be anything else I may assist you with?