Hi
Hello! How may I help you?
I need to know about the status of my claim
Absolutely! I'll be happy to help you, could you please help me with your name?
I'm berlin My policy number is ASD759846321 My claim number is QWE759
Dear User! Please be conversational don't  give out all the information at once. Only share it when Asked.
Okay
Thanks Berlin! May I please know the policy number?
ASD759846321
Great! May I please know the claim number too?
QWE759
Amazing! Please allow me a moment check the status.
Okay
Thank you for staying connected, I've checked the details the check has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?
Okay thank you
My pleasure! It was great assisting you, have a great day. Goodbye.