Hello there, how may I help you today?
I wanted to report an error in my credit card bill
Apologies for the inconvenience caused to you. Could you please help me out with your full name?
Lionel Messi
Perfect! Could you please help me out with the last 4 digits of your SSN and credit card number?
my ssn is 1254 and cd card number is 123654879658412524 and date of charge is 12th june
Amazing! Thank you for the info could you also please help me out with the amount of the charge?
23 dollars
Okay! Please alllow me a moment while I check with the account. I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $23 from your account.
OK thanks bye
You're welcome! Is there anything else I may assist you with?
No
Awesome! Thank you so much for your cooperation, have a great day!