Hey there, how may I help you today?
Hi I want a new card as old is expired
I'll help you with that. May I know your name please?
Popoye
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
4568 and 45964126314512
Thank you for the details. Kindly give me a minute. Thank you for staying connected. The new credit card will be sent to the updated address shortly.