hai
Hello! Welcome to Airtel technical support. How may I help you today?
my cable service not working
I'm sorry about that. Could you please elaborate on the issue?
my device is not working
I'm sorry about it. I'll try my best to resolve the issue. Could you please provide your name, account number and the last four digits of social security number?
jessly 3423
Thank you for the details. Please help me with your account number.
7653 4876 3497
Thank you for sharing the details. Could you please check if the green light on the device is blinking?
ok
All right. I think something went wrong with the device. I see there is a warranty for the device. We can replace the router with a new one. Is that fine with you?
ok
Sounds good. Please provide me the delivery address so that I can raise a request to dispatch the replacement part.
dkw young pkw kissmee fl
I'm afraid that I didn't get you. Could you please share the delivery address?
5602 E FOWLER AVE
Thank you for sharing the details. You would be receiving the new device within 2 or 3 business days. You can track the status of the device on WWW.airteltechnicalsupport.com. Is there anything else I may help you with?
NO THANKS
All right. Please do contact us for further issues. Have a good day. Bye now.