hi
Hello there! Welcome to Bradford Act services, how may I assist you today?
my internet bill is too high
I'm so sorry for that, I'll surely look upon the reasons for the raise in the bill. May I know your name and the last 4 digits of SSN?
muja & 678565675454
Thank you Muja, could you please be more specific with the last 4 digits of SSN?
6785
Thank you, could you please help me with the 12 digit account number?
678565675454
Thank you for the details, could you please let me know the amount that has been extra charged to the bill?
34$
I really apologize for that however, as you failed to pay the last months bill you're charged an extra amount of $34. Please ensure to pay the bill before the due date to avoid the inconvenience.
ok
Is there anything else I may help you with?
nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!
goodbye
Good day!