Hello there! How may I help you today?
hi,good morning I need a status of my claim
Sure! I'd be glad to help you with that. Could you please help me with your first and last name?
helana
Lovely!  Could you please help me with your policy and claim number?
policy no: hsk783028493 and claim no: dye739
Perfect! Thank you for the information, Allow me a moment, I'll be back with the details.
ok
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
ok thank you
You're welcome! May I confirm if all your questions have been answered for the day?