My last credit card bill was charged extra...
I apologize for that. Could you please help me with your full name, the last four digits of your SSN and your complete credit card number?
6546 and 5454876587872345
Could you also help me with your full name?
Ram sri
Thank you for the information. Could you also help me with the date and time of the charge and also the amount of the charge?
Hello $34 , 25-06-18... Around 10.45 am
Could you give me a moment here while I check the details for you?
Ya sure.... Hello Hello
Thank you for your patience. I'm sorry for the error in your bill. I'll go ahead and have it removed right away. Thank you for bringing this to our notice. Yes. I'm sorry for the delay due to some technical issue.
It's ok no problem
Is there anything else I could help you with?
Nothing else.... Thanks for your effort
Pleasure assisting you. Please do contact us. We will be glad to assist you.
Thank you for your time and patience. You have a great day.