Hello there, how may I help you today?
HI I MADE A PURCHASE $150 BUT IT SHOWS $200
I apologize for the inconvenience caused to you, could you please help me out with your full name and last 4 digits of your SSN?
name - johnny ssn - 2231
Great! Could you also help me out with your credit card number?
5641237890258794
Thank you! Could you please help me out with the date of the charge?
9/6/2018
Okay! I would like to inform you that I've successfully removed the extra charge of $50 from your account.
THANK YOU SO MUCH
You're welcome! Is there anything else I may assist you with?
THANK YOU BYE
You're welcome! I’m glad I could resolve this for you. Have a great day. Goodbye!