hello
Hey there! How may I help you today?
My credit card has unexpected charges error this month
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.  Please may I know your name?
vimal akram
Thank you, Vimal. Please could you help me with your account number and also your SSN?
ssn-0856 account number -8742
Thanks again. Please could you share the amount charged and also the date on which it was charged?
2563.20 22 june 2018
Thank you for bringing this to our notice. Please allow me to look into the matter and help you in the best way possible.
thank u charlie
Thank you for your time. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
i want to update new address in credit card statement
Sure, please help me with the new address.
NH 47, Avinashi - Coimbatore Road, Kaniyur, Tamil Nadu 641659
Perfect! Please stay connected while I get the address updated.
thank you
Thank you for connecting with us. Have a great day!