hi gud mrng
Hello, there! How may I assist you today?
an error in my credit card bill
Apologies for the inconvenience caused to you, I'll help you out in removing them, could you please help me out with your full name?
laura
Awesome! Could you please help me out with the last 4 digits of your SSN?
3434
Cool. Could you also please help me out with the last 4 digits of your account number?
4432
Perfect! Could you please help me out with the date of the charge and the amount of the charge?
22nd june,$300
Okay! Please allow me a moment while I check with the account.
sure need to change my address too
thank you for being patient, I'd like to inform you that I've successfully removed the error charges of $300 from your account. Sure! Could you please help me out with your new address for me to update in the portal?
ok..thank you..yes..need to change address
Could you please provide me with your new address for me to update in the portal?
5-babar st,us
Awesome! Please stay connected while I go ahead and change your address in the system.
sure sure..need to know about interest rates
I would love to help you with that. However, for more insight into the lower rates, one of our members from the specialty team will get in touch with you to let you know more about the details.
yes
I hope we are still connected?
yes
Is there anything else I may assist you with?