i use outlook i need software updates
Not to worry let's get your application updated. Could you please help me with your name?
pavi
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
hcl and 5631
You said you need to update outlook. am i right?
yes
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
ok i try, i have a time
Let me know if it's still not working.
problem solved
Awesome! Would you need anything else I could help you with?
nothing else
Thanks for reaching out to us.  Have a great day ahead.