Hey there! How may I help you?
Hi, My credit card was getting error in billing status
I'm sorry about that. I'll do my best to help you. Please may I know your name?
My name is Shakar
Thanks, Shakar! Please could you elaborate on the issue you are facing?
The correct amount is 500$ , but the billing amount mentioned as 300$, So please change correct one
I'm sorry, were you charged $200 extra?
It's ok, please clear it
Sure, please could you help me with the credit card number and also your SSN number?
My credit card number is 5232156321545658 and the SSN number is 5663
Thanks again, could you also provide the date of charge?
the date of charge is 16/09/2016
Thanks, please stay connected while I look into the matter.
ok
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
Noted and thanks for your information and right now no quires
I’m glad I could resolve this for you. Have a great weekend!