hello
Hello there, How may I help you today?
some error on my credit card bill can you check it out, you have been charged me excess could you remove that one
I apologize however I would be glad to help you out in this regards. May I know your name please?
hussnain
Thank you. To get your bank details I would need your last 4 digits of SSN.
8743
Perfect. Could you please provide me your complete credit card number.
4558-9373-6634-2273
Thanks. To process the request I'll now require the date of charge and the amount of charge. Thank you for the information. Lastly I'll require the time of charge.
date : 06/11/2018 amount of $340
Thank you for the information. Lastly I'll require the time of charge.
its 4.30 pm
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
no issue, did you clear the wrong amount ?
Yes!
thank you so much, you can end the chat now
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