HELLO
Hey there! How may I help you today?
MY IPHONE IS CRACKED, I CLAIM INSURANCE FOR IPHONE
For sure, may I know your name please?
LIKUI POI
Thank you Likui, could you please share the phone number associated with the device?
258 257 4785
Perfect! May I also know the e-mail address on the account?
LIKUI@GMAIL.COM
Please give me a minute to proceed further.
OK
I greatly appreciate for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
OK THANK U
You're welcome. Is there anything else that I could assist you with?
nothing
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns.