hi
Hello! Good morning!
i have lost my credit card lost
I'd be elated to assist you today! Oh, I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
ok siva kumar
Perfect! would you please share the last four digits of your SSN?
6645
Great! would you please share the 16 digits of your credit card number?
1254678151187645
Would you please help me with the date, when you used your credit card for the last time?
05/06/2018
Okay! so, did you file a police report about the lost credit card?
no
I'd like to inform you that according to our bank's policy first you'll have to file a police report, then I'll be able to proceed further with the procedure.
ok
After you file a police report. kindly, contact us at anytime, we'll block your card immediately. Would there be anything else I may help you with?
ok thank you so much
May I confirm if all your questions have been answered for today?