Hello there, I'd be glad to assist you today!
sir i have lost my credit card
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
james
Okay, I'll also require your last name please?
williams
just to confirm your full name is James williams, correct/
ya yes
Perfect! Could you please share the last four digits of your SSN?
1546
Great! would you please share the 16 digits of your credit card number?
1546897569782145
Would you please help me with the date, when you used your credit card for the last time?
june 19,2018
Okay! so, did you file a police report about the lost credit card?
yes i have filled
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
sure
kay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
ya sure
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
ya sure thank you for your timely help
Would there be anything else I may help you with?
nothing ..thank you
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!