hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
i want to know about new discounts in cable services.
For sure! May I know your name and the last 4 digits of SSN?
athulya 4859
Thank you Athulya, could you please let me know the 16 digit account number?
8653297142586394
`Thank you very much, may I know if you're a student, an active military member or over the age of 65?
student
Perfect! Could you please let me know the university you attend and the year of graduation?
madras anna university hello
Thank you, may I know the year of graduation please?
next year
Perfect! Could you please let me know your ID number as well?
93
I apologize, could you please be more specific with your ID number?
78562
Awesome! Thank you for staying connected, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
ok $50 is okay
Sure! However, the basic cable contract serves only 50 channels and has no discount and the platinum cable contract serves all the channels and has the higher rate of discount.
ok
Do you want to opt for the platinum cable?
it's okay, no
For sure! You've now opt to the basic plan. Will there be anything else I may help you with?
nothing thanks
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!