hi
Hi there, how may I help you today?
on my credit card bill some error or charged extra, can you clarify that?
I'll be glad to assist you with that.  May I know your name please?
kiruba
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
ssn no: 7647 credit card no: 3382
May I know the date and amount of the charge?
date : 06/03/2018 time: 1:20 pm
Thank you for the details. Kindly give me a minute.
sure
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
thank you so much, you can end the chat now
Thank you for reaching out to us. Have a wonderful day ahead.