Hey! How may I help you today?
Hi, I have saw recently a charge was made in my credit card is i think is an error
Oh I'm so sorry to hear that! I'll definitely help you with this and ensure this is not repeated. May I please know your first and last name?
can i get the information about all charges from the bank if i get there now as a statement
Sure! You can visit the nearest branch and they would help you with all the charges you've incurred, as a statement.
ok I am going to nearest branch now
I'd suggest you also carry the SSN, credit card and also an address proof along with you.
yes of course, thanks for the help
You're most welcome. Would there be anything else I may help you with?