hi
Hello, how may I help you with today?
i need to change my address on my a/c
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
Ebenezer and ssn no : 2013 and a/c no : 1998
Thank you. Could you please help me out with the new address?
112 and omer colony east road al 8854
Thank you. Give me just a moment while I update that for you!
ok
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
ok thank you so much
Your welcome, would there be anything else I may help you with today?
yes, i need  my credit card charge remove from my a/c
Sure! I'd be glad to assist you on this. Could you please let me know the date of the charge and amount of the charge?
01/04/2018 and $55
Thank you. Bear with me for a moment while our system finishes processing your information.
ok thank you
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok thank you so much have a nice day and i like your service very much
It was wonderful talking to you. Have a great day