HAI
Hello! How may I assist you?
discounts available
I'll help you out with that. May I know your name and the account number?
JAMES 584596324568
James could you also help me out with the last 4 digits of your SSN?
5487
Perfect! Could you let me know if you're a student or an active military member or a person above the age of 65 years old?
military member
That's awesome! May I know if your serve the Air Force, the army, the navy or the national guard?
Air Force
Amazing! Could you help me out with your Military ID number for the reference?
YES
Thank you! Please stay connected while I go ahead and check with your account. May I know the number?
457895
Thank you! Please stay connected while I go ahead and check with your account.
ok 2563 9685 4758
I highly appreciate your patience, I'd like to inform you that you're eligible for the following plans and discounts. Currently we have basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
($50 per month - 50 channels)
That's a nice choice, but I'd recommend you to go with the platinum service as you'll be getting a 15% off on your bill for the next 3 months.
ok
Would you want me to confirm the platinum service for you?
confirm platinum service
That's a great decision! I'd like to inform you that your new service will be activated in the next 24 hours. Would there be anything else I may assist you with?
ok no thanks
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead!
ok thanks
My pleasure! Goodbye!