hi
Hello there! My name is Casey. How may I assist you today?
my bill keeps going up ...why ? i want cancel service
Oh! that's sad however I'll help you in knowing the reason behind that. May I know name please?
sharvan k
Thank you so much. For verification purpose Id also need your last 4 digits of the SSN.
7755
Thank You and Id also need the email address to process your request please?
sharvankewrtw34@gmail.com
Thank you for providing all important info. I see that due to sudden increase in government taxes and expiration of the contract your bill is reflecting high amount.
So please close
Oh! That's okay. I'll stop the cable service for now however we will be glad to assist you anytime in future whenever needed.
ok
So is there anything else I'll be able to help you in knowing today?
no
It was great talking to you. Hope for a great day ahead. Bye!