hi
Hello there! How may I help you today!
my phone was damaged accidentally, iphone screen fully cracked, cant able to use mobile.Please guide
I absolutely understand, please let me know if you have an insurance with us? Are we connected?
yes phone was insured on purchase
Okay that's great! Could you please share your full name with me?
Shabeena beikam
Perfect! Could you please share your phone number with me?
1258962224
Great! May I know your email address please?
shabeik58@rediffmail.com
Awesome! Please hold on a moment till I verify your credentials with my team.
hello taylor
Good news! Thank you for staying connected. As I've checked, I find that the replaced phone is on it's way and shall be delivered to you within 2-3 business days. Kindly note that you will have to send the broken phone to us at our office address i.e., Washington DC, at Downstreet, Toronto. Is there anything else I may help you with?
Email id was given was wrong, please update this shabeik5802@rediffmail.com
No problem! The correction will be made. Is there anything else I may help you with?
no
I’m glad I could resolve this for you. Have a great day!