hi
Hey! A very good morning to you. How may I help you today?
I have to report an error in credit card bill
Surely I will help you. May I please know your first and last name?
Katty Pam
Cool! May I also know the last four digits of your SSN?
5896
I'd also require the complete 16 digit credit card number.
869514500111256988
Thank you. Could you help me with the date and amount of the charge?
1st may 2018
And the amount?
$49,000
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thank you
You're most welcome. Would there be anything else I may help you with?
Is the company's new lower rates we saw in a commercial are available to us?
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.
ok
Would there be anything else I may help you with?