HELLO ALEX.
Hello! Thank you for contacting media cable services. How may I assist you today?
I'M LOOKING FOR A NEW CABLE CONNECTION.
Thank you! So for the cable packages we have (1 GB, 5 GB, 10 GB) which cost $5, $10 and $20 respectively. Now could you please go ahead and choose a package according to your usage please?
I'M OKAY WITH 10GB PLAN. CAN YOU EXPLAIN ABOUT IT.
Sure! I will definitely help you out in this regards. But first I would require your city name and zip code please?
I LIVE IN NEW CASTLE, AUSTRALIA. 2300
Thank you! The 10 Gb data plan is $20 per month which consists of unlimited downloading and browsing and any data left will be carry forwarded and added in the next month's data. Now would you like me to go ahead and book the service for you?
YES, ALEX. TELL ABOUT THE INSTALLATION PROCESS. ARE YOU CONNECTED?
Once I have now confirmed the package for you and also created an account on your name. Our associate would visit your house shortly and help you with the service installation. Now can I go ahead and book the service for you?
YES YOU CAN.
Alright I have now confirmed the package for you and also created an account on your name. Is there anything else I could help you with for today?
WHEN IS THE INSTALLATION. ALEX..., ARE YOU THERE?
The installation will be done within 24 hours. Since we have your address our associate would directly be visiting your house and fix the connection for you.
I WILL NOT BE AVAILABLE FOR THE NEXT THREE DAYS. CAN YOU MAKE IT AFTER?
Sure! Please mention the date and time when you'd be available at home so I will update the same in the details and you won't be facing any issues regarding the day or the time
MONDAY
Sure! I have updated the details about your requirements. Is there anything else I could help you with for today?