Hi Spencer,
Hey there, how may I help you today?
I want to know my account balance
Sure thing, May I know your name please?
My name is Shilpa
Thank you Shilpa, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
Sure, My last 4 digits of SSN is 2332 and Last 4 digits of account number is 8995
Perfect! Kindly give me a minute. Thank you for holding on. Your account ending with 8995 holds a balance of $500. I hope we are still connected.
yes, noted and thanks for your information
You’re most welcome. Is there anything else I could help you with?
Right now no need
Thank you for reaching out to us. Have a wonderful day ahead.