Hello! You're connected to Zoom software solutions. My name is Sam, how may I help you today?
my outlook is not working, it is freezing.
Oh no! I apologize for the inconvenience. Could you please check if there are updates pending?
yes, i have checked and updated but still its freezing.
Alright! Now, could you please try to uninstall and reinstall the application?
let me try that, please give me a minute.
Sure, I'll stay connected. Please take your own time.
yes, its working thank you. are we connected?
Yes. We are connected. Could you please confirm, if your issue is resolved now?
yes, its working thank you.
Amazing! Thank you! Could you please share your name and the last four digits of your account number?
john and acc. no. is 5454
Thank you! Could you also share your company name?
tcs corp.
Thank you for sharing your details, Would there be anything else I may help you with?