hai
Hello there! Welcome to Brad Ford Web services, how may I help you today?
y device is not working my device is not working
I'll help you with that, may I know your name and the account number?
vasuki 453678421576
Thank you Vasuki, may I also know the last 4 digits of SSN?
1973
Perfect! Could you please let me know if the green light on the device is blinking?
device is blinking
Awesome! Please give me a minute while I get this done for you.
ok
Thank you for staying connected, we've sent an replacement to the old device with the new one. Our executives will reach out to you for further details, will that be fine with you?
ok thanks
You're welcome, is there anything else I may help you with?
no thanks
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!
okay good bye
Good bye!