HI
Hello there! How may I assist you today?
THIS IS CHARLIE
Hey Charlie! May I know you query?
I ASK FOR FIXING THE SCREEN IN MY MOBILE
I'll be glad to assist you with that. May I know your name please?
THIS IS CHARLIE
Thank you Charlie, could you please share the phone number associated with the device?
856 741 2569
Perfect! May I also know the e-mail address on the account?
CHARLI@GMAIL.COM
Thank you Charlie. Please give me a minute to proceed further.
OK
I greatly appreciate for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
OK
Perfect! Is there anything I could assist you with?