hai
Hello! I'll be glad to help you out today. May I know your query?
Imagine that my angry customer of a cable company
I'm sorry I didn't understand your message, could you please be a little clear with your query?
customer of a cable company     mathurai
I'm sorry sir/madam I did not understand your response, may I know your query?
yes sorry hi,good morning My internet bill is too high
No worries, I'll let you know the reason. May I know your name and your email address?
wilma and wilma.metz68@gmail.com
Wilma could you also help me out with the last 4 digits of your SSN?
8054
Perfect! Please allow me a moment while I go ahead and check with your account.
Ok, I wait for your information. Ok, I wait for your information.
I highly appreciate your patience. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!