HI RILEY
Hey! A very good morning to you. How may I help you today?
I HAVE A ERROR ON MY CREDIT CARD BILL..
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
SHALINI
Cool! May I also know the last four digits of your SSN?
0178
I'd also require the complete 16 digit credit card number.
7894561230789456
Thank you. Could you help me with the date and amount of the charge?
19/06/2018 I HAD A PURCHASE ON $225 BUT IT SHOWS ME A $275
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK
Would there be anything else I may help you with?
YES I NEED TO CHANGE MY ADRESS
Sure! May I know the new address?
27,DOWNTOWN CIRCLE NEW ERSY , NY-2314
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
OK THANK YOU
I’m glad I could resolve this for you. Have a great day!