HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I'll surely look upon the issue for you, may I know your name and the email address?
jonathonrunolfsdottir12@yahoo.com
Thank you, could you please be more specific with your name as well?
jonathonrunolfsdottir
Thank you, jonathonrunolfsdottir. Could you please let me know the last 4 digits of SSN
3203
Awesome! May I know how much amount has been charged extra on the bill?
56$
Thank you for all the details, please give me a minute while I get this done for you.
OK
Thank you for staying connected, as seen in the billing information you've failed to pay the previous bill. This is the reason for the extra charge of $35. Please ensure to pay the bill on the right time to avoid the inconvenience.
OK THANKYOU
You're welcome, is there anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!