Hello, I need to order a new card as my old one expired.
Sure, I'll be happy to do that for you. Please may I know your name?
Lilly
Thank you, Lilly! Please could you share with me the credit card number and also your SSN number?
My credit card number is 2938 2384 1991 4798 and my SSN number is 879-64-4654
That's great, I request you to shred the expired card while I work on your request. Thank you for staying connected. I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?