hai
Hello there! A very Good morning! I hope you're having a great day. How may I help you today?
i ask for fixing the phone screen
May I confirm, If you have insured your phone with us?
ok ok
Yes or no?
yes
Oh no! That's so sad, I'll be glad to help you out. However, to proceed further I'll require your details. May I know your full name please?
are you there please answer me selva
hey! I did send you a message, I hope we are connected and you got that message?
yes
Perfect! Would you please share your phone number?
4587457854
Awesome! Would you also share your email address?
selvaselva151@gmail.com
Great! Thank you so much for being so patient and sharing all that details with me. I'll quickly go ahead and do the best possible for you give me a minute.
ok
Amazing! Good news! I've made a request for a replacement of you phone, you are getting a brand new phone. provided that you'll have to send me the current device (damaged device) in the return envelope. As soon as you return the damaged phone we will send you the new phone immediately. I hope that would be clear?
ok
Alright! I hope that was helpful and is there anything else I may help you with?
no thanks
Fantastic! Thanks for connecting to us! I'm glad that I could resolve all your quires for today. It was really nice talking to you. I hope you've an amazing day ahead! Bubye!