Hai
Hello! How may I help you?
Yes i need your help
Sure! I'll be glad to help, could you please elaborate your query?
I need fix my sceern. Hello sir
Sure! I'll be glad to help, may I please know your full name?
My full name is prakash
Thanks Prakash! Could you please share your contact number?
My contact number is 8745124589
Perfect! May I please know your email address?
My Email address in prakash13@gmail.com
Great! Please allow me a moment to check with the team.
okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
Okay have nice day
You're welcome! Have a good day.