Hello there! How may I help you today?
Hi there I'm just checking on the status of my claim from a few weeks ago.
Sure! I'd be glad to help you with that. Could you please help me with your full name?
Rochelle Christie
Lovely! May I also know your policy and claim number please?
YEs Policy number is 3e45r634y732 and claim number is ARE345
May I confirm the shared information to be correct?
Oh sorry wrong claim number ART345
Thank your for that correction. I appreciate your patience in staying connected. Please allow me a moment, while I get this done for you.
Hello are you there
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately. I hope we are connected?
Thank you SOmething seems odd, I can't see your messages until I hit send
You're welcome! Would there be anything more that I may help you with? Apologizes, It is because of the technical error.
I got your response, that is helpful, thank you.
Great! I'm glad I could resolve this for you. Have a wonderful day!