Hi
Hello there! A very good morning, how may I help you today?
I want to check the status of a claim
Sure! I'll be glad to assist you with that, could you please let me know your name?
Francine Howe
Thank you Francine, may I know the policy number and the claim number?
The policy number is HFJ394859604 and the claim number is GHD223
Perfect! Thank you for the details, please give me a minute to proceed further.
Wait I'm sorry the claim number is actually GHD224
Sure! Not a problem, I'll update and proceed further.
Okay thank you
You're welcome. I really appreciate for holding on, the payment was already sent and you'll receive the check with in 3 days.
Okay great, thank you so much
You're welcome. Is there anything else I may assist you with?