hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my inetrnet  service
I apologize, could you please be more specific with the concern?
change my home phone service
For sure! Could you please let me know your name and the 16 digit account number?
raj 125426598426
Thank you Raj, may I know the last 4 digits of SSN?
4523
Perfect! Could you please let me know which service you currently have?
home phone
Awesome! May I also know to which service you'd like to change to?
premium cable
For sure! Please give me a minute while I get this done for you.
ok thanks
Thank you for staying connected, as you've signed up for the basic plan. As per your request you're now upgraded to the premium cable. Will that be fine with you?
ok thanks
You're most welcome, will there be anything else I may help you with?
no thanks
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
ok bye
Good bye!