HII
Hello there! Welcome to Act fiber net services, how may I help you today?
MY DEVICE IS NOT BE WORKING
I'll help you with that, may I know your name and the last 4 digits of SSN?
ANAND & 4815
Thank you Anand, may I know the 16 digit account number as well?
2030505452458545
Perfect! May I know if the green light on the device is blinking?
YES
Not a problem, kindly give me a minute to proceed further.
OK U WILL BE THERE
Thank you for staying connected, we've sent you a new device in regards to the replacement with the old one. Will that be fine with you?
YES
Is there anything else I may help you with?
NO THANKS
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!