hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason for the increase in the bill. May I know your name and your account number?
Gusikowski Tricia, 6675 7899 9000
Could you also help me out with the last 4 digits of your SSN?
8939
Perfect! May I know the amount of charge being charged extra on your bill?
$70
Okay! Please allow me a moment while I go ahead and check with your account.
Ok, I wait for your information.
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok thank you
You're welcome! Would there be anything else I may assist you with?
nothing else thank you
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!
ok bye
Goodbye!