HI GOOD MORNING
Good Morning! how may I assist you today?
I WANTS TO CHANGE MY SEAT
Sure! May I know your last name?
GEORGE ROBIN
Thank You! May I also know the 6 chartered booking confirmation number?
ERF876
Thank you! I see that seat number 31A has been allotted to you. This is a window seat.
OK
Is there anything else I may help you with today?