Hello. How may I help you?
yes I would like to check my account balance.
Surely! May I please know your first and last name?
Bob Riley
Thank you. May I please confirm the last four digits of your account number?
1245
Perfect! May I also know the last four digits of your SSN?
0789
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 1245 is $6000.
okay thank you
You're most welcome. Would there be anything else I may help you with?
that is all thank you
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.