Hey! A very good morning to you. How may I help you today?
Hi, my credit card missing so please close
Sorry to hear that. Surely I will help you. May I please know your first and last name?
Yosef Rojas
May I also know the last four digits of your SSN?
8060
I'd also require the complete 16 digit credit card number.
2563558488526635
Could you help me with the date when the card was last used?
18th
18th of this month?
yes june
And was a police report filed?
yes i did complaint
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you
You're most welcome. Would there be anything else I may help you with?
NO
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.