hi
Hello good evening! You have reached the helpdesk of IT department, how may I help you?
hike message not sending
Not to worry! I'll be able to help you, could you please help me with your name and last 4 digit of the account for the verification?
name:rusty account number:8596
Thanks Rusty! May I please know the company you work in?
acgo yes
Could you please uninstall and reinstall the app and let me know if you face the problem again.
ok i try it
Great! I'll be waiting, please do let me know if the issue still persist.
ok
Not to hurry you but just wanted to know Is the problem solved or you still have the issue?
yes solved
Amazing! Will there be anything else I may assist you in?
nothing else
Alright!  Feel free to reach out to us when needed, it was great assisting you. Have a nice day, goodbye