Hello good  morning! How may I help you?
hi good morning my phone is broken
My sincere apologies, I will not be able to help you in this aspect. If you please share your name and last 4 digit of the SSN I'll forward your details to the concerned  authorities and they will be contacting you soon.
name: joseph ssn: 4588 i need status of my insurance
Sure! I'll be able to help you in this regard, Could you please share your policy number and claim number?
policy no: dfg748441511 claim no: drs 124
Perfect! Please allow me a moment to check in the details regarding the claim status.
ok
Thank you for being patient, I've checked in the details the check has been already sent it will be reaching you within 3 days. Is there anything I may help you in?