Hi! I'd like to check my seat assignment please.
Welcome to PilotAirlines! You're talking to the Customer Executive! How may I help you today? Absolutely! Could you please help me with your Name and booking confirmation number?
Sure. It's Tatiana Smith. And the confirmation number is f5g6j7
Thank you for providing this information. Please wait till I check. Appreciate your patience. Your seat no. is A4 , aisle  seat. Anything else you'd like to know?
Can I possibly get that switched to a window seat please?
Surely, your new seat no. is 5A, window seat. Anything else?
No that will be all. Thanks so much!
Glad to help you. Please go through this website: www.pilotairlines.com in case of any query and help us help you. Good day!