Good morning
Hello! How may I assist you?
I am in need of new cable service. Any offers or discounts available?
I'll let you know about the promotions and discounts in a minute. May I know your name and the account number?
I am George Williams and account number is 2415671834018456
Williams could you also help me out with the last 4 digits of your SSN?
SSN number is 2817
Perfect! May I know if you're a student or an active military member or over the age of 65 years?
Yes I am a student
Nice! May I know you are which college?
New York University
Wow! May I know in which year will you be graduated and the student ID number?
2019 and my student ID number is N146395718
Perfect! Please allow me a moment while I go and check with your details. I highly appreciate your patience, I'd like to inform you that we have 3 plans available, basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you prefer? I hope we are still connected?
Sorry there was a glitch in network I will go for platinum service
No worries, please don't be sorry! That's a great choice! I'd like to inform you that I've successfully requested for a new service for you which will be activated in the next 24 hours.
Thank you so much. I am happy now
Pleasure is all mine! Would there be anything else I may assist you with?
Thanks for your assistance . Have a great day. Good bye.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.