HI
Hello! How may I assist you today?
MY I PHONE SCREEN IS CRACKED
No worries, I'll help you fix the problem. May I know your name?
OMER
Omer could you also help me out with your phone number and the email address associated with the account?
8750216977 AND OMERJOHN0215@GMAIL.COM
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
OK SURE I AM WAITING
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
OK SURELY
Thanks!Would there be anything else I may assist you with?
NO THANKS
Awesome! Thanks for reaching out to us, hope you have a wonderful day ahead!