Hello there, Good evening!  How may I help you today?
Hi, My phone screen broken, I need replacement details. can you help me?
Sorry to hear that! I'll surely help you with that, Could you please help me with your full name?
John Matthew
Lovely! May I know your contact  number and email address?
Sure! 251-362-5281 johnmathew12@hotmail.com
Perfect! Thank you for sharing the information, Could you please allow me a moment, while I get this done for you?
Sure! Please take your own time.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Okay, Sure.
I'll be happy if I could be of any more help for you today.
Yes, Thanks for the help.
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!