HI
Hey there, you're connected to Star cable customer service! How may I help you today?
MY DEVICE IS NOT WORKING
Oh! Sorry for that! I'll right away check that! May I know your name please?
NIVI
May I know your account number?
5658 2563 4587
Could you also help me with the last 4 digits of your SSN?
8547
Is the green light on the device blinking?
GREEN LIGHT
Is the green light on the device blinking?
BLINKLING
Please restart the router once.
YES
Is it working now?
YES
Wow! That's quick! I'm glad this was helpful. would there be anything else I may assist you with?