Hello
Hello there! Sky high customer services, How may I help you today?
Hi, Could you please check my seat assignment?
Sure! I'll be able to help you in this, may I please know your last name?
My last name is Ronaldson.
Thanks Ronaldson! May I please know your booking confirmation number too?
My booking confirmation number is G6579E.
Perfect! Please allow me a moment to check the details. Thanks for staying on hold, I've checked the details and found that you have been assigned seat 6D which is a window seat, is that okay?
I think window seat is not comfortable for me,..could you please change it as middle seat?
Sure! Please allow me a moment to check if there is any middle row seat available.
Ok
Thanks for being so cooperative, I've checked and I'm glad to inform you that there is a middle row seat available which is 3A, should I confirm that for you?
Wow, ok please confirm that..
Great! I'll confirm that seat for you, anything else I may help you in?