Hello there! how may I help you?
Hi My credit card bill shows an error
I'll be glad to assist you with that.  May I know your name please?
Eliana Vance
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
4930 0942
May I know the date and amount of the charge?
04/28/2018 2060
Thank you for the details. Kindly give me a minute.
Okay
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
Thank you very much
You’re most welcome. Is there anything else I could help you with?