Hello, how may I help you today?
hello rory i am having some clarification can you assist me?
Sure. How may I help you today?
yes, i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
I’m sorry about it.  I'll help you with that. Could you please help me with your name and the last four digits of SSN?
mittal raj and SSN NO: 8822
Thank you. Could you please share the complete credit card number?
4234-9927-3323-9293
Alright. Please tell me the date and the time of the error.
06/21/2018 time 3.30 pm amount of %332 $332
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
yes, i need to change my address on my account, kindly help me out
Sure. Could you please provide me the new address?
no:34, park plaza, basen street, new highway, IN
Thank you for the information. I’ve updated the address. You’ll receive a confirmation message in a while. Is there anything else I can help you with?
yes, and you know any details about new company interest rates ?
Concerned person from the dedicated team will contact you as soon as possible to discuss the lower rates. Let me know if you have any other queries.
oh great, thank you for your advice, let me check with them its nice to speak to you, you can end the chat now
You’re welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.