hi
Hello there! Welcome to Act fiber net services, how may I help you today?
any discount available or my cable sevice
I'll check that for you, may I know your name and the 16 digit account number?
my name is arun and my account no is 4587963214587896
Thank you Arun, may I also know the last 4 digits of SSN?
my ssn no is 4526
Perfect! May I know if you're a student, an active military member or a person over the age of 65?
military member
That's awesome! To proceed further, I'd require the following details. Do you serve for the Army, Air force or navy or the national guard?
Army
Perfect! May I know the ID number as well?
as 4526
I apologize, could you please be more specific with the ID number?
as4526
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
premium ($75 per month - 75 channels)
Sure! However, the premium cable contract serves only 75 channels and has only 10% discount and the platinum cable contract serves all the channels and has the higher rate of discount.
no thanks
You're welcome, you're now upgraded to the premium plan. Is there anything else I could help you with?
ok thanks no need
You're most welcome. Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have a great day ahead!
good bye
Good day!