Hi this is ruby
Hey there! How may I help you?
I need a copy of insurance for my car
Sure, I'll help you with that. May I know your name and the last 4 digits of the SSN please?
name : ruby ssn no: 5248
Thank you Ruby. Could you please help me with the make and the model of the car please?
ford fusion
Alright Ruby! Could you please share the year in which the car was manufactured as well?
2016
Perfect! Please give me a minute to initiate your request.
Ok
Thank you for waiting. I've a good news for you. Your request for the proof has been processed and they will be mailed to the registered address within a couple of business days. Is there anything else I might help you with?
Ok, nothing else
Awesome! Had a great time assisting you. Have an amazing day. Bye.