hi,good morning
Hello there! How may I help you today?
my phone is damaged so please replace the phone
Sorry to hear that! I'll definitely help with that. Could you please help me with your full name?
name: camila
And also may I know your contact number and email address linked with us?
camila24@gmail.com
And your contact number would be?
647 891 3469
Perfect! Thank you for sharing the information. Please allow me a minute or two, while I get this done for you.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thank you
You're welcome. May I confirm if all your questions have been answered for today?
yes
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!