hi
Hello there! Welcome to universal cable customer service. How may I help you today?
my internet bill is too high
Oh! I'm so sorry to hear that. To proceed with your query, may I know your name and email address please?
reneschamberger34@hotmail.com & reneschamberger
Awesome! Just for verification purpose, may I know the last 4 digits of your SSN please?
6477
Thank you for the details. Just give me a minute, I will check with my team regarding your matter and then let you know?
ok
Thanks for waiting. I contacted my team and it seems your contract has expired and so you no longer have the promotional rate.
ok thankyou
You are always welcome. Will there be anything else I could help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Thank you for giving us opportunity to serve you. For further assistance, feel free to contact us on our toll free number. Have a nice day and take care. Goodbye :)