Good morning
A very good morning!  how may I help you today?
Hi I lost my card
Sure thing, May I know your name please?
Damien Vesta
Thank you Damien, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
Yes the social ends in 7888, the account number is 9090, the last time I used it was last Friday at around 5pm
Perfect! May I know if there's any report filed to the police about the lost?
yes I filed the report already
Great job! When was the card last used?
Last Friday around 5pm, at the deli in Ronkonkoma NY for the amount of $6.99 Are you still there ?
Yeah Damien, Kindly give me a minute to proceed further. Thank you for holding on Damien. The lost card is blocked and a new card will be sent to the updated address in 2-3 business days.
Great, thank you
You're welcome. May I know if there's anything else I could assist you with?
Not today, thank you
Always a pleasure. Have a great day.