Hi. I wanted to inquire whether new lower rates as shown in ad available to me ?
Sure, I'll be happy to do that for you. Please may I know your name?
Ukandi Sunu
Thank you, please could you share with me the account number and also your SSN number?
I don't have an account in the bank.
I'm sorry. However, only account holders are eligible for lower rate schemes. Please visit the nearest branch to you, to open an account and to avail benefits provided by us.
I have an account but that is old. Will that work ?
Sure, I'll be able to help you with that. Before that, could you tell me if the account was closed or was put on hold?
It was working and I didn't do anything, maybe the officials would have put that on hold. Can you check and tell me whether that account is eligible for lower rates ? its account number is 1235
Sure, please give me a minute to check the account status. Before that, please could you help me with your SSN number?
5896
Thank you, please could you also help me with the SSN number?
I told in the previous reply 5896
I'm sorry, please provide me your credit card number.
45896548215487454
Thanks again, please give me a minute to initiate a request for a new card.
I didn't requested for new card, Instead I wanted to know whether new lower rates are available to me ?
I'm sorry about that. I've contacted the concerned authorities and forwarded your details. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?
Nope
Always a pleasure to assist customers like you. Have a great day!