Hello, how may I help you with today?
Hi... I would like to change my address in my credit card.
Sure! I'd be glad to assist you on this. Could you please let me know the name, last 4 digits of SSN and credit card number?
My name is Derek Smith. My ssn is 8654
Could you please help me out with the new address?
My credit card number is 4976 My new address is 32/1, kingston avenue, madrid
Thank you. Give me just a moment while I update that for you!
Sorry, there is a mistake. The number is 35/1 Can you correct it?
Sure! Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
Oh. Thank you very much...
Your welcome, would there be anything else I may help you with today?
No.. That will be it..
It was wonderful talking to you. Have a great day