hi,good morning
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My internet bill too high
That's upsetting! I'd be glad to help you in this regard. Could you please help me with your full name and your email address?
riley and riley@gmail.com
Awesome! Could you please help me with the last 4 digits of your SSN number and the extra amount on the bill?
4582 and $45
Thank you Mr.Riley. Please allow me a minute or two, I'll get back to you with the reason.
ok
I appreciate your patience in holding up. Well, I see Mr.Riley that there is an increase in the tax rates which is why there your bill has gone up I would say.
ok
Great! Is there anything else that I may help you with?
nothing else
Thank you for reaching out to us, we are always here to help you. Have a wonderful day!