A very good morning to you. How may I help you today?
Dear Riley, my insured iphone was cracked, Please fix the screen
Oh! I'm so sorry to hear that! I'd love to help you. But I'd suggest you to get a new replaced phone instead of the current phone. I can help you with a new phone. Would that be okay?
Sure Mr Riley, Thats great ful
Okay! I'll go ahead and create a replacement for your phone. For that, I'd require few details, May I please know your full name?
Vinay shankar
Awesome! Could you also help me with your phone number and the email address?
vubinshanks87@gmail.com
And your phone number would be?
+1215263258
Thanks for the information. Could you allow me a moment while I create the replacement right away?
yes
Thanks a lot for waiting. I have an amazing news for you, I've requested for a brand new phone to be sent as a replacement to the broken phone and it'll be delivered to you as soon as possible and meanwhile I request you send the broken phone back to us in a return envelope. Would that be okay?
Thanks Riley
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
no
I’m glad I could resolve this for you. Have a great day.