hai
Hello there! Welcome to Act Fiber net services, how may I help you today?
i want cancel cable service
I apologize, may I know why you'd like to cancel your service?
yes
May I know the reason for the cancellation of service?
bill inceares
I'm so sorry for that, may I know your name and the email address?
bala email bala23@gmail.com
Thank you Bala, may I also know the last 4 digits of SSN?
1236
Thank you for all the details, please allow me a moment to proceed further.
ok
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time to avoid inconvenience.
yes
Thank you for cooperating, is there anything else I may help you with?
no thanks
You're welcome, thank you for choosing us. Have a great day ahead!