Hello, how may I help you today?
please check my acc balance
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Albert Lara
Could you please help me with the four digits of SSN?
2235
Thanks Albert. Please provide me the last 4 digits of the account number.
2255
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.
OK.NICE
Is there anything else I can help you with?