my mobile phone is damaged
Sure! I'll surely help you in this regards. May I know your name please?
KAVI
Thank you! May I also know the phone number?
896 452 0804
Thank you! May I also know the email associated with your phone.
OK
May I also know the email associated with your phone.
KAVI@GMAIL.COM
Perfect! I've done the needful. A replacement phone is on its way however please return the broken phone in the envelope provided.
YES
Is there anything else I may help you out with today?
NOTHING ELSE
I hope you have a great day ahead. Goodbye! 
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