Hello there!
hello riley
Hey there, how may I help you today?
i need your help to credit card bill
For sure, may I know your name please?
my name is raj
Thank you Raj, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
8656
Could you please be more specific with the last 4 digits of account number?
my ac no 5212
Perfect! May I know the date and amount of the charge?
26/6/2018 amount $ 105
Thank you for the details. Please give me a minute to proceed further.
ok
I highly appreciate for holding on, the error of credit card bill of $105 has been removed. You'll receive an e-mail about the updated bill.
thangs
You're welcome. Is there anything else I could assist you with? I hope we are still connected.
yes
If there's no response the chat will be ended in a minute. May I know if there's any other concern?