Hello there! How may I assist you today?
Hi What is the status of my claim?
Absolutely! I'll be happy to help you in this, may I please know your name?
Lee Oden
Thank you Lee! Could you please let me know your policy number and claim number?
xoa 0192837465 - policy #   byv302 - claim number
I apologize, however the policy number provided by you are incorrect. The policy number 3 letters at the beginning and 9 numerical after. Could you please check and let me know the correct number?
Yes ok xoa0192837465
I'm sorry, the policy number provided by you is incorrect could you please share the correct number.
ok xoa012837465
Great!Please allow me a moment to check the details.
no thanks
Alright! Have a great day, goodbye. Thank you for staying connected, I'm glad to inform you that the check for your insurance claim  has been already sent it will be reaching you at  your registered address within 3 days. Hope that was useful?
Yes, that was very helping! Thank you! Goodbye!
My pleasure! I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.