Hi
Hello! How may I assist you?
I need to know is their any discount or promotion for old customers ?
I'll help you out with that. May I know your name and the account number?
Paul and A/C no: 9983-7762-2083-9932
Could you also help me out with the last 4 digits of your SSN?
7764
Perfect! I'd like to inform you that we have special discounts going on for students, military members and senior citizens. Could you let me know if you're any one of them?
Great, May i know the Senior citizen Offer ?
You'll be getting a $10 off from your next monthly bill.
oh, very sad, Only 10$ for monthly bill? ok, is their any promotion ? for new connection ?
Yes, we do have offers on new cable connection. But before that could you help me out with your details like your birth year and the AARP number?
Year of birth 1950 and AARP no: 993-344-8836
Thank you for providing the required information. Please stay connected while I go ahead and check with the details.
sure
Thanks for being patient. I'd like to inform you that I've checked with your details and good news you're eligible for 3 service plans which are 1.Basic $50 for 50 channels 2.Premium $75 for 75 channels and 3.Platinum $100 for all channels. But we do also have discounts on these, 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
oh great, let me choose platinum connection, can you change it ?
Sure thing! I've upgraded your service and it'll be activated within next 24 hours.