My device is not working, can't connect to internet
Good morning! You've reached Net link Media/Cable Services. How may I help you today? Not to worry! I'll surely help you get that fixed. Could you please help me with your full name and your account number?
Tim Smith 4253768
Awesome! May I also know the last 4 digits of your SSN number?
2233
Great! To proceed further with your query, could you please restart the router and let me know if your are still facing the issue?
ok, restarted router, seems to be connecting now, thanks
Oh, that's a very good news. That might have been a small technical glitch and you'll not face that again not to worry. Is there anything else that I may help you with?
that's it, thanks!
You're welcome! Thank you for bringing this up to us, wish to assist you again. Have a wonderful day!