hi
Hey! A very good morning to you. How may I help you today?
i need you help for regarding my credit card lost
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
jack
May I also know the last four digits of your SSN? I don’t mean to rush you. However, I just want to check if we’re still connected?
5555
I'd also require the complete 16 digit credit card number.
1234567890123456
Could you help me with the date when the card was last used?
last night 20th JUNE 2018 Time Evening 4:10 PM
And was a police report filed?
yes i did this process yesterday night
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
okey thank you so much
You're welcome. May I confirm if all your questions have been answered for today?
yes u done a good job ...have a good day bye bye
I'm glad I could resolve this for you. Good day!