i need to fixing the screen
Hello! I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Great! I'll do my best to get you a replacement. Please may I know your name?
ritchie
Sure, Ritchie! Please could you share the contact number?
+1-589-587-5869
Thank you, may I also get the email address associated with the account?
ritchi25@gmail.com
Thank you! Please stay connected for a minute.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok
Thank you for reaching out to us! Good day!