hi,good morning
Hello there my name is Casey. How may I assist you today?
My internet bill is too high
Oh! I'll definitely help in knowing that however may I know your name please?
Kemmer Edith
Thank you and to process your request I'd need the email address.
edith88@yahoo.com
Thanks Vanessa and for the verification purpose Id also require the last 4 digits of the SSN.
8675
Okay! The reason behing the bill increase is increase in government taxes and expiry of your contract.
ok
Anything else I may help you with today?
Nothing else, Thank you for your information. Have a nice day to chat with you.
I hope you have a great day ahead. Goodbye and take care!