hi
Hey there! How may I help you?
how are you
I'm doing good, thank you. What can I help you with today?
ya ihad an error on my credit card error and ask to have the charge removed while billing
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you help me with your name?
jack wilson
Thank you, please could you share with me the account number and also your SSN number?
ssn number 6987
Thanks, please could you also provide the account number?
account number as 2547896547126542
Thanks again. Please could you help me with the credit card number?
last four digit as 6542
That's great! Please could you provide me with the amount charged and also the date on which it was charged?
23 amount and date as 24/6/18
Thank you so much for bringing this to our notice. Please allow me a minute to resolve the issue.
ya sure
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
really thank Charlie to help a need full assistance nk you thank you
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!