HI
Good morning! You've reached Net link Media/Cable Services. How may I help you?
i would like to make complaint on cable charges bill every month cable bill charges going up
I regret for the inconvenience faced by you. Could you please help me with your full name and your email address?
FERANADES fernades5@gmail.com
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
5632 70
Perfect! Thank you for that. Allow me a moment, I'll get back to you with the details.
i would like to cancel my cable service
Well, your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services. I hope we are connected?
ok please cancel the service i dont want to continue the services
Before I do that, may I tell your that we are providing a one-time special promotion of 10% off on your next month bill. Would you like to avail that?
no, please cancel my cable service
Not a problem, I'll help you with that. You will be notified about the cancellation on your email address. May I confirm if all your questions have been answered for the day?
yes
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!