I wanted to check my account balance
I'll help you with that. May I know your name please?
Neymar
Thank you Neymar, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
1234 and 5678
Perfect! Kindly give me a minute. Thank you for holding on. Your account ending with 5678 holds a balance of $500.