Hey there! How may I assist you today?
Hi, my phone screen just got cracked can you please help me?
Sorry to hear that! I'll surely help you with that, Could you please help me with your full name?
sure, luke robert
Lovely! May I know your contact number and email address please?
yep, +1-604-555-0110, luke.robert77@gmail.com
Awesome! I appreciate your patience in sharing the information, Please allow me a moment, while I look into the matter?
sure
Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
thanks a lot
You're welcome. May I confirm if all your questions have been answered for today?