Happy morning
Hello there my name is Casey. How may I assist you today?
I am facing issues in my cable bill , its getting increased every month. I am confused why that so. Please could you check with it and give a clear solution for it.
Oh! I'll definitely help in knowing that however may I know your name please?
Jackson Dew is my name
Thank you and to process your request I'd need the email address.
email is jacksonbusy@mail.com
Thanks Vanessa and for the verification purpose Id also require the last 4 digits of the SSN.
SSN is 3579
Okay! The reason behind the bill increase is increase in government taxes and expiry of your contract.
Okay I also feel to change my cable service can you help me iwth it with
Okay! I'll be unable to help you in getting a new service however Ill be able to give you a 10% promotional discount on your next month bill if you go ahead and use our service.
Okay I will use your service for a couple of months. If I have any issues in bills or service than sure I am gonna change my service .
That sounds great and I'll also go ahead and update your issue with our technical dept so that your cable service gives better results from today itself.
Please make it.I will be happy about it. Thanks for all your information. Have a great day. Bye
Sure I will do that right away. Anything else I may help you with today?
No more queries. Thanks !!!!
I hope you have a great day ahead. Take care and Good bye!