hello good morning
Hello there! You've reached Blue fire Software company, how may I help you today?
my skype not working
I'll surely help you in this regards, could you please let me know your name and the last 4 digits of account number?
name is yuvaraj a/n 4523
Thank you, Yuvaraj. May I know the name of the company you're working at please?
yuvaraj info
Awesome! Thank you for all the details, please allow me a moment while I proceed further.
okay
Awesome! I've looked into your account, I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
okay
I hope the issue has been resolved, would there be anything else I may help you with?
no thank you
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!