Hello there! How may I assist you today?
when assist to the calling
I apologize, how may I help you today?
Could you please help me to correct my device as it is not working
I'll surely help you in this regards, may I know your name and the 16 digit account number?
My name is Robert Porter and my account number is 7638298735673462
Thank you Robert, may I know the last 4 digits of SSN?
yes it is 8459
That's awesome! Could you please let me know if the green light on the device is still blinking?
Green light is blinking however I am facing issue in internet connectivity as it is loading very slowly
Don't worry. Not a problem, please give me a minute to proceed further.
Take your time
Thank you for staying connected. As the device is not working, we've sent you the new device as the replacement with the old one. Our executives will reach out to you for further concerns. Will that be fine with you?
Oh that's wonderful to hear. Thanks for the replacement.
You're most welcome, is there anything else I may help you with?
No thank you. All done. Good bye. Have a great day.
My pleasure! Thank you for choosing and cooperating with us, have an awesome day ahead!