Hi Sam
Hello! Good morning! I'd be delighted to assist you today!
My credit card bill shows an error
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Dilip Kumar
Perfect! would you please share the last four digits of your SSN?
3426
Great! would you please share the 16 digits of your credit card number?
239798217984763784
Would you please help me with the date, when you used your credit card for the last time?
03/21/2018 07:15 AM
would you please help me with the amount of the charge?
560
okay, great!  please give me a moment while I process with your request.
Okay
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $560 which you've to receive within 48 hours. Would there be anything else I may help you with?
Nothing else Thank you very much
Did I answer all your questions for today?
Yes You are give your best
It was really nice talking to you and a pleasure assisting you. Thanks for being so patient and cooperative, your the most calm and patient customer I've ever assisted, Have a amazing day ahead!