hi i have error of my credit card charge remover removed are u there same are u there
yes we are connected!
ok
due to some technical error I couldn't receive your messages. However, now we are connected!
i have error of my credit card charge removed
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.  May I know your first and last name please?
siva kumar
Perfect! would you please share the last four digits of your SSN?
0003
Great! would you please share the 16 digits of your credit card number?
1234567890875421
Okay, would you please help me with the date, time and amount of the charge?
06/04/2018 and 18: time : 18: 10 and $100
okay, thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
ok
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $100 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
ok thank you.
It was really nice talking to you and a pleasure assisting you.  We want to provide a service that customers will remember. Have an awesome day ahead!