hi
Hey there! Good morning. You've reached LMT cable services. How may I assist you?
my internet bill is too high
I'm so sorry for what has happened. May I know your name please?
nila\
Alright Nila! Could you please help me with your account number as well?
6676 8799 5434
Superb! Would you mind sharing the last 4 digits of the SSN?
6754
Perfect! May I know how much extra amount was charged in your bill please?
45$
I apologize for it. Please give me a moment to find out the reason for this extra charge. Thank you for staying on hold. I appreciate your patience. I see that your package has expired and you don't have the permission to use the service anymore. That was the reason for the extra charge. Hope we're connected?
ok yes connected
I hope that all your queries are cleared?
ok
Amazing! Please feel free to reach out to us for further queries. Have a nice day. Bye.