Hi there, how may I help you today?
Hi, I need to check my account balance Are you there ?
Yes, May I know your name please?
My Name is Ravi Kumar
Are we still connected?
Yes
Hey Ravi, May I know the last 4 digits of the account number and the last 4 digits of SSN?
my account no 8876 & SSN no 4356
Awesome! Kindly give me a minute.
ok
Thank you for staying connected, Your balance for the account ending with 8876 is $1000.
Ok thank you very much
You're most welcome, Is there anything I could assist you with?