hello sir
Hey there, how may I help you today?
i need to change my address on my account
For sure, May I know your name please?
ya ,myself steven alphy
Hey Steven,  Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
sure,it is 4556 and 8978 accordingly.
Perfect! May I know your new address as well?
fine,my new address is Steven Alphy,mushroom street ,24 line,portland
Awesome! Kindly give me a minute.
sure.
Thank you so much for staying connected, Your address has been updated to  Steven Alphy,mushroom street ,24 line,portland.
oh ,great.thank you. i need one more help
You're most welcome. For sure, May I know your concern?
I need to know that if the company's new lower rates which i saw in a commercial are available to me?
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates
oh ,thank you
You're welcome Steven. Is there anything else I could assist you with?