Hello there?
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My home internet was not working.can you help me ?
Sure! Could you please confirm me if you are facing an issue with the device?
Yeah..
Not to worry about that. I'll make sure that I get it fixed for you. May I know your full name and your account number?
Nivash..489646414845
Lovely! Could you also please help me with the last 4 digits of your SSN number?
7645
Perfect! Thank you for the details. Could you just give a moment, I'll be right back with the solution?
Take your time
I apologize, May I also know of the green light on the router of working?
No..
That's alright! I have located the problem you facing with the router. However, to prevent you from facing the issue again, I'll get a replacement done for the old device. Our executives will contact you within 2-3 days for that.
Thanks a lot
You're welcome! May I confirm if all your questions have been answered for the day?
Yeah..
Wonderful! Thank you for choosing us, we are always here to help you. Have a nice time!