hi
Hey there, you're connected to Star cable customer service! How may I help you today?
my device is not working
Oh! Sorry for that! I'll right away check that! May I know your name please?
hari
May I know your account number?
6675 9879 0034
Could you also help me with the last 4 digits of your SSN?
6754
Is the green light on the device blinking?
green light
Is the green light on the device blinking?
blinking
Please restart the router once.
ok
Is it working now?
working
Wow! That's quick! I'm glad this was helpful. would there be anything else I may assist you with?
nothing else
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.