HAI
Hey there! How may I help you?
I GOT AN ERROR IN MY CREDIT CARD BILL TODAY.. I NEED YOU TO REMOVE THE CHARGES
I'm sorry about that. I'll do my best to help you. Please may I know your name?
AMJAD ALI
Please could you help me with the credit card number and also your SSN number?
SURE.. CREDIT CARD NUMBER - 2489 3647 6218 4821 SSN - 5017
Thank you, please could you provide me with the amount charged and also the date on which it was charged?
YEA SURE.. I GOT A CHARGES OF 150 DOLLARS ON 25TH JUNE 2018 AT 06.00 AM
Thank you so much for bringing this to our notice. Please give me a minute to resolve the error.
SURE
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
OH OK. NO. NOTHING ELSE
Always a pleasure to assist valuable customers like you. Have a great day!