hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
ever monthily bill was going up can you please check
Sure! May I please know your name and account number so that I could check the details.
my name is pandi and account no is 5478963214578965
Thanks Pandi! But the account number given by you is incorrect as it should only consist of 12 digits could you please check and let me know the correct?
my account no is 124578963254
Perfect! Could you please share the last 4 digit of your SSN?
my ssn no is 4587
Perfect! May I please know how much extra amount has been charged to you?
ok
How much extra amount was charged to you?
8542
Alright! Please allow me a moment to check the details.
ok
Thanks for waiting, the reason for the hike in your bill is because your promotional rate pack has been expired. As the pack has been expired you have been charged normal rates.
ok thanks
My pleasure! Anything else I may help you with?
no thanks
Alright! Feel free to reach us when needed, have a great day. Goodbye.