HI
Hello! I'll be glad to help you out. May I know your query?
I WANT TO MOVE ANOTHER CITY
Okay! So, would you like to cancel the current service and activate it in the another city?
NEW YORK TO TORONTO
Would you want to cancel the current service?
YES BILL WAS TOO HIGH
I understand your concern, but I kindly request you to give us a chance to explain ourselves. May I know your name and your account number?
0K NAME- THOMAS PAUL A/C-7454642145624140
Paul, I'd like to inform you that the reason behind the increase in the bill is because of the increase in tax rates. However, to cover those expenses, I'll go ahead and offer you a 10% off your next monthly bill. Would that be fine with you?
NO I'M NOT A HAPPY WITH THE CONNECTION
But I kindly request you to give us a chance, and I assure you that I'll personally look into your account and make sure that you'll have no more issues with our service in the future. Would you like to continue with the service?
NO NEED ,BILL WAS TOO HIGH
Okay! As per your request your request, I'll go ahead and cancel your service. Would there be anything else I may assist you with?
NO THANKS THANK YOU
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead.