HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I NEED A NEW CABLE CONNECTION DISCOUNTS
I'll help you with that, may I know your name and the 16 digit account number?
ROBIN AND 6754 7657 8976 SORRY 6754 7657 8976 3424
Thank you Robin, could you please let me know the last 4 digits of SSN?
4353
Awesome! Could you please let me know if you're a student or an active military member or a person over the age of 65?
MILITARY
Awesome! To proceed further I'd require your ID number, could you please help me with the details?
654532
Thank you very much, may I know if you serve for the Air force or Army or the Navy or the national guard?
ARMY
Awesome! Please allow me a minute while I check the best and the available discounts for you.
OK
Thank you for your patience! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract.
OK
May I know which plan you'd like to choose?
PREMIUM
For sure! I'll provide that for you however, you can get the highest rate of discount in the platinum cable service. Would you like to switch your decision from premium to platinum?
OK
So, do you want to sign up for the platinum cable?
OK
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months.
OK
Perfect! Is there anything else I may help you with?
NOTHING ELSE
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
OK
Good bye!