HI
Hello! Good morning!
I LOST MY CREDIT CARD
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
SHASA BANKS
Perfect! Could you please share the last four digits of your SSN?
4638
Great! Could you please share the 16 digits of your credit card number?
4520316987520156
Would you please help me with the date, when you used your credit card for the last time?
18/06/2018
Okay! so, did you file a police report about the lost credit card?
YES STILL YOU CONNECTED ?
hey! we are connected! Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
YES I WANT NEW CARD
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
THANK YOU BYE
Would there be anything else I may help you with?
THANK YOU BYE
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!