Hii
Hello, how may I help you today?
I want check my account balance
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Ruben Lin 8745
Thanks Ruben. Please provide me the last 4 digits of the account number.
9874
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.