Hello, Riley!
Hello how may I help you today?
I need proof of insurance of one of my cars. Please could you help?
Sure! I'd be glad to assist you. May I know your full name please?
It's Aunt May.
Awesome! May I also know the last 4 digits of your SSN?
Sure, my SSN is 2311.
Perfect! I'd also require few car details. May I know the make and model of your car?
Sure, BMW V7 2013
Thanks for that! Could you also help me with the year of manufacture of your car?
I'm so sorry, its BMW V8. Please change it. Okay, it's 2013. I've already sent it.
Not a problem at all! I'll do the necessary correction. But, thank you for the correction. Oh! My bad! Could you please allow me a moment while I check this for you?
Sure, thanks for that.
You're always welcome! I really appreciate your patience. I've requested the concerned department to go ahead and process the insurance copy and mail it to you at your registered address. It will be delivered to you within 3-4 business days.
Sure, I'll need the copy soon. Is there anything I can do to get it delivered in 24 hours? Can you speed up the process for me?
I'd love to do that! However, I cant't promise you for this, but definitely, I'll personally request the team to deliver the copy to you as soon as possible.
Sure, thank you.
You're welcome! Would there be anything else apart from this I may help you with?
Nope. That's all I needed for today. Thank you so much.
Great! Thank you for choosing us. Looking forward to serve you soon.