hai
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I WANT A NEW CABLE SERVISE
I'll help you with that, could you please let me know your name and the 16 digit account number?
KOKILA ACCOUNT NUMBER 6432768534234487
Thank you Kokila, may I know the last 4 digits of SSN?
4465
Perfect! May I know which cable you currently have?
YES
Is it cable service or the internet service you currently have?
CABLE SERVICE
Awesome! May I know to which service you'd like to change?
NO
Do you want to add a cable or want to change to the fastest internet service?
OK INTERNET SERVICE
Awesome! Please allow me a minute while I get this done for you.
OK
Thank you for staying connected, you're now upgraded to the fastest and the best service.
OK. THANK YOU
You're welcome, is there anything else I may help you with?
NOTHANKS
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
OK BYE
Good bye!