Hi
Hello! Good morning, Fast net cable services. How may I assist you today?
I want to cancel internet services
That's bad, may I please know the reason behind this?
I am unable to pay bill with my current expenses
May I please know your name and account number?
kiran and 098765543211
Thanks Kiran! Could you please let me know the last 4 digit of the SSN?
2589
Perfect! May I please have a moment to check the details?
ok
Thanks for waiting, I see that you have been our customer for so long in order to maintain that I would like to offer you 15% discount from your monthly payment if you like to continue our services. Would you like to grab the chance or still want me to cancel your membership?
I would like a 50% discount
I'm extremely sorry, but I won't be able to give you 50% discount as it would be against our policies. The maximum I can offer you is 15% discount, would you like to take it?
No please cancel my membership
Sure! I'll do that, will there be anything else I may help you in?
No
Alright! Thanks for choosing our services, have a great day. Goodbye.