hello
Hello good  morning! How may I help you?
thank you, My iphone screen crashed this morning , it is insured , what i need to do to get that cover hello
So Sorry to hear that, I won't be able to help you in fixing it but I'll be able to help you get you replacement, Would you like me to do that?
please help me to replace it
Sure! May I please know your full name?
david john
Thanks! Could you please let me know your phone number and email address?
8455692325  , Djohntur34@hotmail.com
Great! Please allow me a moment to do the needed, Please stay connected.
sure
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?