HI GOOD MORNING
Good morning, thank you for contacting enterprise software company, How may I help you?
I AM EXPERIENCING ISSUE WITH MY OUTLOOK.
Sir, what is the issue with the application? that's bothering you.
IT FREEZES.
Not to worry let's get your application checked. Could you please help me with your name?
JOHN.
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
TCS CORP. AND ACC NO. IS 2456
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
PLEASE GIVE ME 2 MIN. LET ME TRY THAT. GREAT! IT WORKS
Awesome! Would you need anything else I could help you with?
NOTHING ELSE, THANK YOU
Thanks for reaching out to us.  Have a great day ahead.