Hi! Good evening, Fast Net Cable Services. How may I help you?
Hello, good evening. I am writing to ask to please cancel my current services.
Sure! I'll be able to help you in this, may I please know your name and account number?
Thank you. My name is Bob and my account number is 75003930jeshdw
Thanks Bob! May I please know the reason behind your decisions of cancelling the services?
Well, as of late I have been traveling on business a lot and am rarely home. I can't justify the price of cable at the moment since I haven't turned on my tv in months.
Oh I see! But if you like to continue with us, I would like to offer you one time promotional discount of 15 % from you bill for the 3 months contract. Would you like to continue?
Thank you for the offer, Cameron. I think for the moment I would rather just cancel, however.
Sure! No problem, I'll cancel your services if that is what you like me to do. Please allow me a moment.
Of course. Thank you, Cameron!
You're welcome!  Thanks for being so cooperative, I have cancelled your services. Feel free to reach out to us when needed, anything else I may help you in?
Perfect, thank you. I think that's it for me today!
My pleasure! It was great assisting you, have a wonderful day. Goodbye.