Hey! A very good morning to you. How may I help you today?
I have lost my credit card.
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name is Ray John
May I also know the last four digits of your SSN?
6410
I'd also require the complete 16 digit credit card number.
4975102031457845
Could you help me with the date when the card was last used?
Two days before
And was a police report filed?
yes
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thanks Riley.
You're welcome. May I confirm if all your questions have been answered for today?
yes
Thank you so much for your time. You have an amazing day!