Hello
Hello! Good evening! I'd be glad to assist you today!
Good Evening My new Iphone screen got cracked. Can you help me to replace it?
Oh no! I'm so sorry to hear that, I'll definitely help you out with this. However, I won't be able to replace your IPhone, I'll help you in getting your IPhone screen repaired.
Thank you Sam.
May I know your first and last name please?
My name is Danny Allen
Awesome!  Could you please share your complete phone number?
My phone number is 909-622-7530
Great! and lastly, could you please share your email address associated with your account?
Sure. My email address is DannyMAllen@dayrep.com
Thanks for being so patient and giving me all those details. I request you to wait for a minute while I process as per your request.
Sure.
Perfect! Thanks for waiting so patiently, You'll have to visit our branch office; you can ring on our toll free number-463545121 and they'll send you the location of our branch via message. Kindly, visit our brand and there our help desk manager will personally assist you and you'll have to submit him the copy of your phone insurance proof and he'll get your phone repaired as soon as possible. I hope that is useful to you?
Thank you for your help. Yes. It is useful.
You're welcome Mr. Danny, Thanks for being so patient and a cooperative customer. I hope I've answered all your queries for today?
Yes. You are very helpful, Sam.
Thank you so much! It was my pleasure assisting you Mr. Danny. Thanks for connecting to us! Hope to see you again. Have a great day ahead! :)