hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason behind the charges. Could you please help me out with your name and the account number?
Turner Emanuel and 5637 9876 3222
Emanuel could you also help me out with the last 4 digits of your SSN?
3189
Perfect! Could you also help me out with the amount of extra charge being charged on your bill?
$65
Okay please allow me a moment while I go ahead and check with your account.
Ok, I wait for your information.
Thank you for being patient. I'd like to inform you that the extra charge on your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.