HI
Hey there, how may I help you today?
I HAVE CREDIT CARD LOST
I'll help you with that. May I know your name please?
NAME : RAMYA U ARE THERE
Hey Ramya, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN NO : 8264 AND 9875
Thank you for the details, May I know when was the date the card was last used?
09/04/2018
May I know if the lost card was reported to the police?
NO
I'll help you block the card however, you're required to file a complaint about the lost. May I know when was the date the card was last used?
YES
Awesome! Kindly give me a minute.
09/04/2018 OK
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
OK THANK YOU SO MUCH
Always a pleasure, Is there anything else I could assist you with?