Hi
Hey there! How may I help you today?
this is naren
Hey Naren! Could you please help me with your query?
I ask for fixing the screen
Sure! May I know what you want to fix the screen for, is it broken or damaged?
it is broken
Oh! Sorry to hear that. I'll surely help you with that. Could you please help me with your first and last name?
naren kanth
Perfect! Could you please share your phone number and email address on the account?
phone no :854 958 2568 email address : narenk12@gmail.com
I appreciate your patience in sharing the information. Could you please allow me a minute or two while I do the needful?
Ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brad new phone. And I request you to return the broken device in an envelope. We'll be unable to provide you the new phone unless we receive the broken phone. Would that be okay?
Ok
Awesome! Would there me anything else that I may help you with?
nothing else
Great! Thank you for reaching out to us, hope that was useful. Have a nice day!