hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my cable bill keeps going up
That's upsetting! I'll definitely help you find the reason. May I know your full name and your account number?
my name is rosy buela and account number is 2582 9630 1407 hello there
Lovely! Could you also please help me with the last 4 digits of your SSN number?
great SSN number is 3549
Perfect! I appreciate your patience in providing the information. Please allow me a moment, while I get this done for you.
yes that's my pleasure
Great! I have contacted my team regarding the increase in the bill. They have replied me by saying that your contract for the month has expired and you no longer have any promotional rates.
yes okay not a problem
Fantastic! Would there be anything else that I may help you with?
no thanks for your great help
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!