Hey there, how may I help you today?
hi spencer, i would like to update my address on credit card account
For sure, May I know your name please?
vikram daniel
Thank you Vikram, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
SSN:8564, ACCOUNT NUMBER: 9657
Thank you so much Vikram, May I know your new address as well?
89 KINGSTON ROYAL PALACE AGRA DELHI
Perfect! Kindly give me a minute.
HI hello
Thank you so much for staying connected Kadhal. Your address has been updated and further, you'll receive the bank alerts to the updated address.
i have error in last month credit card statement
I'll help you with that. May I know the date and amount of the charge?
15 june 2018, 5600
Kindly give me a minute.
spencer
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
thank you so much spencer
You’re most welcome. Is there anything else I could help you with?
no
Thank you for reaching out to us. It's a pleasure assisting you.