hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my internet bill is too high
I really apologize for that, could you please let me know your name and the email address?
Adarian adrian.ruecker@yahoo.com
Thank you Adarian, may I know the last 4 digits of SSN?
7403
Perfect! Could you please let me know how much extra amount has been charged on the bill?
$50
Please give me a minute to proceed further.
ok
Thank you for staying connected, as you’ve failed to pay the previous month bill you’re charged an extra amount of $50. Please ensure to pay the bill at the right time to avoid the inconvenience.
ok
Perfect! Is there anything else I may help you with?