hi
Hello! Good morning!
good morning
I'd be elated to assist you today!
thanks, I have a question about a recent credit card charge
Yes, Please free to ask us about any question?
A recent service charge that is not according to the usage, i want it removed
Firstly, I'm really sorry that you were erroneously, I'll try my best to help you out in this regards, May I know your First and last name please?
I am Tom It happened on sunday 7.30 pm and the amount of chargee is five dollars, how it is possible for a single transaction ?
I hope we are connected? So, Tom it is a technical glitch from our side, we are working on this to resolve it for you as soon as possible, Kindly bare with us, I'll help you out with this.
ok thanks
I'll also require your last name to access your account, so would you please share your last name?
I am Tom joe It happened on sunday 7.30 pm and the amount of chargee is five dollars, how it is possible for a single transaction ?
Well, tom could you please share your last name?
Joseph
Just to confirm, your full name is Tom Joseph, correct?
yea
Perfect! would you please share the last four digits of your SSN? I hope we are connected?
Yes no problem, but i need to attend a meeting right now , can i chat with you after some time with proper documents
Okay, sure No problem at all, you can contact us at anytime, we are always here to help you out in any regards.
ok thanks
Hope to see you again, Have a great day ahead, Thanks for reaching to us.