hi,good morning
Good morning! Welcome to Act Fiber-net Broadband, how may I help you today?
My internet bill is too high sorry My device is not work
Not a problem, I'll help you with that. Could you please help me with your name and the account number?
Maggio Louise, and 637098582196
Thank you Maggio, may I also know the last 4 digits of SSN?
6343
Perfect! May I know if the green light on the device is still blinking? I hope we are still connected? If there's no response, I'm forced to end the conversation. Have a great day!