hi,good morning
Hey! Good morning! How may I help you today?
my phone is damaged and so please replace the phone
Yes! I'll definitely help you out. I'll require your details to proceed further. May I know your full name please? I hope we are connected?
micaela yes connected
Awesome! Could you please share your contact number and email address?
contact no: 728 938 6473 and email address: micaela@gmail.com
Perfect! Thank you so much for sharing that information. I'll quickly go ahead and look into this issue and get back to you. Amazing! I contacted our team, as your phone screen is damaged. I've made a request for replacement, your getting a brand new phone!!! Provided that you'll have to send me your damaged phone in return envelope. I hope all the instructions are clear? as soon as we receive your damaged phone we will send you, your new phone.
ok thank you so much
I hope we are connected?
yes connected
You're welcome! Is there anything else I may help you with?
nothing else
Fantastic! It was really nice talking to you. Thank you so much for connecting to us. I hope you've a great day ahead! I'm so glad that I could resolve all your queries for today. Bubye! :)