hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my internet bill is too high
I'll help you with that, may I know your name and the 16 digit account number?
Effertz Abel, 6678 7698 0900 4535
Thank you Effertz, may I know the last 4 digits of SSN?
9020
Perfect! May I know how much amount has been charged?
23$
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of $23. Please ensure to pay the bill on the right time to avoid the inconvenience.
ok thankyou
You're welcome, is there anything else I could help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!