HII
Hello there, how may I help you today?
I HAVE CREDIT CARD BILL CHARGE REMOVED
Apologies for the inconvenience caused to you. I'll help you out to remove the extra charges, could you please help me out with your full name?
RAMYA
Great! Could you also please help me out with last 4 digits of your SSN?
4528
Perfect! Could you also please help me out with your credit card number?
CREDIT : 4528745298523258
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
25/06/2018  I MADE A PURCHASE ON $225 BUT IT SHOWS ME A $275
No worries, please allow me a moment while I check with the account.
OK
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $50 from your account.
THANK YOU PLEASE REMOVE CHARGE ALSO
Yes, I've removed the charge of $50.
OK THANK YOU
You're welcome! Is there anything else I may assist you with?
NO THANK YOU SO MUCH
Awesome! Thank you so much for your cooperation, have a great day!