Hello! I need to report a lost or stolen card.
Don't worry! I would be glad to help you out in this regards. May I know your name please?
Yes, My name is Karen Green.
Thanks. Was the card lost or stolen?
I'm not sure which, but yes.
Thank you.To get your bank details I would need your last 4 digits of SSN.
6248
Perfect. Could you please provide me your complete credit card number.
yes my card number is 3452 4852 1648 9725
Thank you. Could you please provide me the date when card was last used.
06/20/2018 Oh wait, I'm sorry. I typed incorrectly, my card number is 3485 2468 1547 1522
Thank you. Furthermore I'll like to know that, was a police report filed for the same?
No, I'm not sure if it was lost or stolen, it's just not where I remembered leaving it so, it could be either. I don't want to submit a false police report.
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
Thanks, did you get the corrected card number? I didn't see any confirmation on that part.
Yes!
Ok, just checking. Thank you so much, Casey!
Anything else I may help you out with?
No, that's all.
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