Hello Drew! A very good morning. Drew there!
Hello there, how may I help you today?
i have to lost my credit card, someone has been stolen.
Apologies for the late response.
okay no problem. could you help me to get a new credit card
Could you please confirm whether you want to issue a new card or you want the card to be replaced?
actually i have lost my credit card
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your name?
Alexander
Great! Could you also please help me out with your credit card number?
yeah sure, my credit number is 7651 8543 1589 4351
Perfect! Could you also please help me out with the last 4 digits of your SSN?
last 4 digits of my SSN is 4586
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
the day i was used 06-17-2018 and also i was reported a police compliant on that same day.
Okay sounds good. Please allow me a moment while I go ahead and block your card.
yeah Pleasure.
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 business days.
Thanking you very much for such a precious help
You're welcome! Is there anything else I may assist you with?