Hey there! How may I help you today?
ONE OF MY CREDIT CARDS HAS BEEN LOST OR STOLEN
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you give me your name?
JASON EDWARDS
Hello, Jason. Please could you also help me with the credit card number and also your SSN number?
586 432 8645 592 18 3328
Thank you, sir.Please could you provide me with the date on which the card was last used?
06/04/2018
Thank you. Have you filed a report with the police ,sir?
NO I HAVE NOT I BELIEVE I MAY HAVE JUST LOST THE CARD
I request you to file a report as soon as possible as it is mandatory.However, I'll block the card to prevent misuse.
OK GREAT CAN I ORDER A NEW CARD?
Sure, please give me a minute.
OK GREAT
I've initiated a request for a new card. It will be reaching you in two days. Would you need anything else?