Hello. How may I help you?
Hi, I want to check my account balance
Surely I will help you. May I please know your first and last name?
Arthur Terry
Cool! May I also know the last four digits of your SSN?
4276
Awesome! Also, may I please know the last four digits of your account number?
2145
Thank you for your valuable information. As I've checked, I see that the account balance of the account ending with 2145 is $16000.
OMG.. Thanks
You're most welcome. Would there be anything else I may help you with?
No
Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.