hai
Hello there! Welcome to Bradford Services, how may I help you today?
I WANT A NEW CABLE SERVICE
I apologize, could you please be more specific with your concern?
OK
May I know the query please?
I NOT UNDERSTANT
I apologize for that, please read the guidelines on the left side and let me know your concern.
OH SORRY
Not a problem, take your time and let me know your concern,
OK I WANT A INTERNET
For sure! Do you want to change to the fastest internet service, is that what you're referring to?
yes
Awesome! I'll do that for you, could you please let me know your name and the last 4 digits of SSN?
priya ssn 4326
Thank you Priya, may I also know the 16 digit account number?
4376532487904635
Perfect! May I know which service you currently have?
yes
Do you have home phone service or the internet service?
home phone service
Perfect! May I know to which service you'd like to change to?
i like change
Do you want to add a cable or change to the faster internet service?
faster internet service
For sure! That's the best part, please give me a minute to proceed further.
ok
Thank you for your patience, I see that you've failed the previous month bill. Please ensure to pay the bill at the right time to avoid the inconvenience.
ok
Perfect! Is there anything else I could help you with?
NO THANKS
You're welcome, thank you for choosing us. It's  a pleasure assisting you. Have a great day!