hai
Hi! How may I assist you today?
i want a insurance of my  iPhone screen
May I please know if your phone is damaged or broken?
yes
Could you please let me know more about the query?
i want fix my mobile screen
So sorry to hear that, But I won't be able to help you in fixing screen but I'll be able to help you apply for replacement for the phone if it is insured.
i need to replacement my phone
Sure! Could you please help me with your name?
my name is ragu
Thanks Ragu! May I please know your contact number and email address?
my phone number is 8744596870 and my email address is ragu12@gmail.com
Great! Please allow me a moment to check what I'll be able to do.
okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?
okay thank you so much
My pleasure! Have a nice day, goodbye.