hello why my bill keeps going up
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
why my bill keeps going up?
Definitely! I'm here to help you find the reason. Could you please help me with you full name and your email address?
william william@mail.com
Lovely! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
4584 $150
Thank you for that. Please allow me a moment, while I get this done for you.
okay hello jesse
appreciate your patience in staying up.  Well,I'd like to inform you that the reason behind having your bill increasing is that your previous service has expired and your no longer have the promotional rates.
oh okay i would cancel my cable service
Alright! Before I do that. We have a one-time special promo offer with 10% off on your next months bill. Would you like to avail that?
no need
Sure, Not a problem. I'll go ahead and cancel your cable services. Here after you won't receive any notification from our service. May I confirm if all your questions have been answered?
Nothing
Thank you for choosing us, we are always here to help you if you have any queries in future. Goodbye!