Hello there, How may I help you today?
Hi, I need to change the address that is linked to my credit card account.
I would be glad to help you out in this regards. May I know your name please?
Jane P. Smith
Thanks Jane. To pull up the information I will require your last 4 digits of the SSN.
4789
Perfect. Could you please provide me your complete credit card number.
123456789
Awesome. May I know the new address , so that I can update the same for you.
123 New road San Francisco, Ca. 12345
Great. I have gone ahead and updated the new address for your convenience.
I'm sorry I made a mistake that is supposed to be 321 New Road San Francisco, Ca. 12345
All right. Don't worry. I will update the new one. Done!
Great, thanks a bunch!
My pleasure. Anything else I may help you out with?
No, thank you! That is all!
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