HAI
Hello there, how may I assist you today?
MY status  claim.
I'll help you out with that. May I know your name?
PRABU
Prabu to check with the status I'd be requiring more details. Could you help me out with your policy number and the claim number?
KIY 984579687 IUY 236
Perfect! Please stay connected while I go ahead and check with the department.
OK THANK YOU
I highly appreciate your patience, I'd like to inform you that the payment has been done and the check will reach you in the next 3 days.
OK THANKS
You're welcome! Would there be anything else I may assist you with?