Hey! How may I help you today?
hi
Hello.
I have some error in credit card bill how can solve that one?
I'm so sorry to hear that! I'll definitely help you with it. May I know your first and last name?
Erica smith
May I also know the last four digits of your SSN?
5205
Perfect! May I confirm the credit card number?
yes go ahead
Could you please help me with the credit card number?
45096467389528976
Thank you. Could you help me with the date and amount of the charge?
370
And the date for the charge would be?
06/10/2018
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.