HI
Hey there! How may I help you?
I MADE A PURCHASE OF $200 BUT IT SHOWS ME A $300
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. May I know your name please?
PLUNKIT
Thanks, Mr Plunkit! Please could you help me with the credit card number and also your SSN number?
CARD NO - 3025 SSN - 4562
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
date - 19/06/2018 extra charge of $100
Thanks, sir! Please give me a minute to resolve this issue.
OK
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?