hello
Hey there! How may I help you?
I need some help with my credit card bill there is an error on my bill and I would like the charge removed
Sure, I'll be happy to do that for you. May I know your name please?
my name is Ben Carr
Thank you,Ben. Please could you help me with the credit card number and also your SSN number?
yes. the credit card number is 4727 0220 8937 9502 and my SSN number is 246582542
Thanks again, could you also provide the amount charged and date of charge?
the charge was for 14.95 and the date was 6/20/2018
I'm sorry this has happened, however please provide me a minute to look into the issue. I'll surely remove the charge for you.
thank you
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?