hai
Hello there, Good evening!  How may I help you today?
my iPhone screen just cracked
Sad to hear that! I'll  definitely help you with that. Could you please help  me with your full name?
anuaji
And, also could you please help me with your contact number and the email address linked with us?
kannan@gmil.com
And, you contact number would be?
9546327563
Perfect! Thank you for sharing the information, Could you please allow me a minute or two, while I do the needful?
ok
Thank you for staying connected. I've initiated a request for a replacement for your broken phone with a brand new phone, You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thanks
You're welcome. May I confirm if all your questions have been answered for today?
ok bye Annan
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!