hi
Good morning! You've reached Net Link cable/media services. How may I help you today?
my internet bill is too high
I understand your problem. However, I'd be glad to help you with that. Could you please help me with your full name and your account number?
Abernathy Peter, 4582 4563 2586
Lovely! May I know the last four digits of your SSN number and also the extra amount on your bill?
2450 $78
Thank you for that Mr.Peter. Allow me a moment, while I get this done for you.
Ok
I appreciate your patience in holding up. Well, I see Mr.Peter that you've been using the basic cable service and you have exceeded the contract and have no promotional rates, which is why there is an increase in your bill.
ok
Great! Would there be anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for bringing this up to us, wish to serve you again. Have a nice day!