+hai
Hello! How may I assist you?
cancel my cable service
I'll help you out with that. May I know your name and the 12 digit account number?
senthil 751554147632
Could you also help me out with the last 4 digits of your SSN?
4860
Thanks for providing the required information, may I know the reason behind the request of cancellation?
problem internet cable
Are you facing issues with your internet service?
pk ok
Should I confirm that you are facing issues with your internet service?
yes
Okay how about we will make sure that the internet connection problem will be fixed by us very soon, would you liek to continue with our service?
no
Okay I'll go ahead and cancel your service. However, feel free to re activate your account when you wish to.
ok thanks
You're welcome! Is there anything else I may assist you with?
no thanks
Awesome! Thanks for choosing us, hope you'll have a wonderful day ahead.