Good Evening!
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I would like to inform that, my new device not working.
Sure thing! I'd be glad to help you fix that. May I know your full name and your account number?
Name: Meeseyamurukku.P..Account number:2465986578615
Awesome! Could you please help me with the last 4 digits of your SSN number and if the green light on the router is working?
SSN:1952.. I tried everything but no use, i saw only red light.
That's alright! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
Thanks for the information.. I am eagerly waiting my new router.
You're welcome! Would there be anything else that I may help you with?
No Thanks. I feel i got all quiries.
Wonderful! Thank you for choosing us, we are always here to help you with any issue related to media/cable. Goodbye!