hello
Hello, you've reached Sky Travels. How may I help you today?
I need to check on my seat assignment. Can you help me change my seat
Surely! I'll be happy to help you with it. Please may I know your full name?
Natalie Hanson Natalie Hanson Hello? My name is Natalie Hanson.
Good to hear from you, Natalie! Could you please share the booking confirmation number?
2345 The confirmation number is 12345 The booking number is 12345
I'm sorry, the number you have provided is incorrect. Could you please check? The number is in 6 characters mix of both numbers and letters.
12345A
Sure, thank you. Please allow me a minute to check the systems.
Ok
Thank you for staying connected. Your seat has been confirmed to an aisle seat A3. Would you like to change it to window or middle seat?
a middle seat
Okay, I'll try to get you a middle seat. Please allow me a minute.
right
Great news! The middle seat is available which is X5 and I've successfully changed your seat. Is there anything else that I could help you with?
Yes. Could you please email my boarding pass?
Surely, I'll do that for you. Could you share the email address?
nataliehanson@user.com
Thank you so much. The boarding pass has been sent to the email address provided. If you have any other queries regarding the travel, please feel free to get back to us.
Ok, thank you
My pleasure. Thank you for choosing us. Good day!