HELLO
Hello, good morning! How may I help you today?
I NEED TO CHANGE MY INTERNET SERVICE RILEY
Sure, we are here to assist you in the best possible way! May I know your full name please?
NAME - ANGAD BHATIA
Great! Angad, I'd also require your account number and the last 4 digits of your SSN?
ACCOUNT NUMBER - 52678419 SSN - 5471
Perfect! Could you please help me with your current active service?
NEW INTERNET PLAN
What service would you like to change your current service too
BASIC GOLD INTERNET PACK
May I know what service your currently using?
CAN YOU PLEASE LET ME KNOW WHAT ALL ARE THE SERVICES AVAILABLE?
Yes! sure, First I'll require your details. I hope you are understanding, Could you please let me know what service you're currently using?
INTERNET SERVICE RILEY
You mean you want to change your internet service pack to the basic gold internet plan? Is it?
YES.
Sure, I'll make a request for the same and send you a confirmation email on your registered email address within an hour. Would that be okay?
YEAH PERFECT.
Great! Would there be anything else I may assist you with?
YEAH. ALSO I NEED TO CHANGE MY NAME ON THE ACCOUNT.
Sure, what is the old name given on your account?
IT IS KARAN BHATIA
Alright! And what is the new name that you want it to be updated?
AND I NEED TO CHANGE WITH ANGAD BHATIA
Sure! I'll do the needful right away!
GREAT. THAN YOU SO MUCH RILEY
You're most welcome! I hope this was helpful.
YEAH. IT WAS
Awesome! Have a great day and please contact us in case of any further queries.