hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
every monthly bill was going up can be check please
I completely understand your situation. I'll surely help you find the reason behind that. Before that, may I know your full name and your email address?
my name is prabhu v.prabu584&gmail.com
Lovely! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
ssn no 14587 sorry ssn number is 1458
And, the extra amount on the bill identified was?
amount is 1452
Perfect! Thank you for the details. Could you please allow me a moment, while I get this done for you?
ok
I appreciate your patience in holding up. Well, I see that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
ok thanks
You're welcome! Would there be anything else that I may help you with?
nothing else
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!