hai
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
ask if they have discounts available
I'll help you with that, may I know your name and the account number?
nallu 000453287214
Thank you Nallu, could you please help me with the last 4 digits of SSN?
54328
Thank you for the details, may I know whether you're a student, active military member or over the age of 65?
ok
May I know whether you're a student, active military member or over the age of 65?
25
Are you a student or a military member?
no
I apologize, as you're not a student or active military member or a person over 65 years you cannot opt the promotional contract.
ok
Will there be anything else I could help you with?
no thanks
You're welcome,  Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!