ha
Hi! Welcome to star cable customer service. How may I assist you today?
i like to cancel my cable service
Oh! That's really unfortunate to hear from a valuable customer. To proceed further, may I know your name and account ID, please?
alvins martion 236598
Great! Alvins, may I know why you want to cancel our service or how could we serve you better?
yes
Nice! Alvins, why you want to cancel our service?
yes ok
Superb! Alvins, is there any specific reason that you want to cancel our service?
bill is too high
Oh! I'm so sorry to hear that. To cope with your high bill, we'd like to offer you a discount of $5 a month. Will that be fine, Alvins?
ok thanks
You are always welcome. I assume you are happy with our service. Am I right?
ok
Awesome! I hope my assistance was helpful to you. Will there be anything else I could help you with?
no thanks bye
You are always welcome. Thanks for connecting with us. For further queries, feel free to get back to us. Have a nice day and take care. Goodbye :)