hi
Good morning! You've reached Net Link Media services. How may I help you today?
i want change my service
Definitely! I'll be happy to help you with that. May I know your full name and your account number?
martin jose 564378906543
Awesome! Could you please help me with four digits of social security number for verification, and also the current service you have been using?
cable
And, your SSN number would be?
4431
Perfect! May I know which service would you like to change to like- do you want to have internet service or change your internet to a faster internet service?
faster internet service
Definitely! I'll do that for you. Would you like the premium or platinum service?
platinum service
That's an amazing choice I must say. Your service for Platinum internet will be upgraded from next month. Is that okay?
ok
Great! Is there anything else that I may help you with?
no
Alright! Thank you for reaching out to us, we are always here to help with any media issues in future. Goodbye!