hi
Hello there! You've reached Blue fire Software company, how may I help you today?
Skype not open
Please don't worry, I'll help you with that. May I know your name and the last 4 digits of account number please?
Mariya 7787
Thank you! May I know the name of the company please?'
BBC Networking
Awesome! Could you please update the Skype application to the latest version?
7.0
Thank you for all the details, kindly allow me a moment while I proceed further.
ok
I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
ok
I hope the issue has been solved, is there anything else I may help you with?
no
I'm glad that was helpful. It's a pleasure assisting you, thank you for reaching out to us. Have an awesome day ahead.