hi
Hello good evening! You have reached the helpdesk of IT department, how may I help you?
skype message not received
Not to worry! I'll be able to help you, could you please help me with your name and last 4 digit of the account for the verification?
name:lula account number:4125
Thanks Lula! May I please know the company you work in?
hoj
May I please know whether the skype version you are using id the latest version?
7.0
Alright!  Could you please try uninstalling the app and again reinstalling it and let me know if you still face the issue?
ok i try it
Great! I'll be waiting, please do let me know if the issue still persist.
ok
May I please know Is the problem solved or you still have the issue?
yes solved
Amazing! Will there be anything else I may assist you in?
nothing else
Alright!  Feel free to reach out to us when needed, it was great assisting you. Have a nice day, goodbye