hi
Hi! Good morning, Fast net cable services, how may I assist you today?
my internet bill is too high
May I please know your name and your 12 digit account number?
murali & 654885692563
Thanks Murali! May I please know the last 4 digit of the SSN?
0205
Perfect! Could you please let me know the amount charged extra to your bill?
90$
Alright! The extra amount charged to you was due to because the pack that you have been using has expired so your are being charged extra, if you like I can activate the same old pack for you and will also make sure you get 10% discount in the next month bill if you continue the services with us, would you like me to do that?
ok
Great! I'll activate that pack, will there be anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! It was great assisting you, have a great day. Goodbye.