hai
Hello! How may I assist you today?
my iPhone screen just cracked
Oh I'm sorry about that. However, no worries I'm here to help you out. May I know your name?
monky
Monky could you please help me out with your phone number and the email address associated with the account to check with the department?
8956234756,monk@gmail.com
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful.
ok
Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
ok thank you
You're welcome! Is there anything else I may assist you with?
no thanks
Awesome! Thanks for connecting with us, hope you have a wonderful day ahead!