Hi Drew
Hello! How may I assist you today?
Drew my iPhone crashed..Is there any way to fix it ?
Absolutely there is a way to fix it. Would you like to claim your insurance for that?
Yes ofcourse Drew..
Okay to claim your insurance I'd be requiring few details. First of all could you help me out with your name?
I am John McCullan
John could you also help me out with your phone number and the email address associated with the account?
914-629-5006 johnmccullan2018@mail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
Sure Drew.Take your time
Thank you for being cooperative, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
That's surprising Drew!! Thanks for replacing my phone. Sure Drew I would send my crashed phone in return.
It's our prime responsibility to make our customers happy, hence we issue a replacement for the phone which have insurance. Would there be anything else I may assist you with?
You have responded for all my needs. Drew.. Thanks ..No more questions Drew... Have a nice day ..Bye
I'm glad I was of help! Thanks for connecting to us, hope you have a wonderful day ahead!