Hello
hello there, Good morning!
I lost my credit on lastweek. Could you please help me to order a new one? Good morning Sam.
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Theodore J. Putz
Perfect! would you please share the last four digits of your SSN?
the last four digits of SSN is 4843
Great! could you please share the 16 digits of your credit card number?
My credit card number is 4556 0632 6079 6139
would you please help me with the date, when you used your credit card for the last time?
It was used on June 04 2018
Okay! so, did you file a police report about the lost credit card?
Yes. I have filed the police report.
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Okay. Please go ahead.
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes. I would like to order a new one.
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.Would there be anything else I may help you with?
No. Thank you for your help, Sam.
I hope that was useful, did I answer all your questions for today?
Yes.
It was really my pleasure assisting you, hope to see you again. I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.