Hi
Hi there! You're talking to the customer executive. How may I help you today?
I have a problem on my outlook
That's really upsetting. I'll surely help you with this. May I know your name and last four digits of account number please?
Kayal / 5648
Thanks! May I know the name of the company?
Kayal&co
All right! There may be certain server issues at times. Please don't worry. I'll resolve the same for you within 10 minutes.
Okay
Great! Is there anything else I may help you with?