HI
Hey there, Good morning!
I LOST MY CREDIT CARD ON LAST WEEK.
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
MY NAME IS HELEN ESTHER.
Perfect! would you please share the last four digits of your SSN?
MY SSN NO.6008
Great! could you please share the 16 digits of your credit card number?
6432579410003492
would you please help me with the date, when you used your credit card for the last time?
06.20.18
Okay! so, did you file a police report about the lost credit card?
YES,BUT I AM SORRY I NOTED A WRONG DATE. PLEASE CHANGE THAT AS 06.19.18
Hey That's not at all a issue, I'll change it to 06.19.18
OK THANK YOU SO MUCH
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK SURE
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it and also requested for a new card which you'll receive via post within 2 business days. However, in case you don't receive it please reach out to us immediately.
OKAY! THANK YOU
did I help you in resolving all your queries for today?
YES, IT'S PERFECT.
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!