HII
Hello, how may I help you with today?
I NEED CREDIT CARD BILL CHARGE TO REMOVED
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
SSN 4528, A/C 2568
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
25/05/2018 305$
Thank you. Bear with me for a moment while our system finishes processing your information.
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK THANKYOU
Your welcome, would there be anything else I may help you with today?