hello
Hello! Good morning. How may I help you today?
my iPhone is insured with your company and it is now cracked the screen, how it can be fixed
Thank you for bringing this up to us. I'd be glad to help you with that. Could you please help me with your full name?
Sebastian Junger
Perfect! May I know your phone number and email address on the account
877-453-7456 sebji78ji@hotmail.com
I appreciate your patience in sharing the details. Would you please allow me a minute or two, while I do the needful?
ok
Thanks for waiting, I'd like to inform you that I wouldn't be able to help you with this. However, I request you to visit our store the associates there will help you in getting your phone repaired, they'll also ask your for certain documents like insurance proof and other. please submit it to them. I hope this is helpful?
That's ok, no problem
Great! Is there anything else I may help you with?
No thank you.
Your welcome! Thank you for reaching out to us, hope that was useful. Have a nice day ahead!