hi my internet bill is too high
Good morning! You've reached Net link Media/Cable Services. How may I help you today? I understand how that feels. I'll surely help you with that. May I know your full name and your email address?
alejandro.reinger@gmail.com
Awesome! Could you please help me with the last 4 digits of your SSN number and the extra amount on the bill?
1982 $50
Thank you Alejandro. Please allow me a minute or two, I'll get back to you with the reason.
ok
Well, your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services.
ok
Great! Would there be anything else that I may help you with?