Hey! A very good morning to you. How may I help you today?
Hi, Please help me to resolve my credit card was lost
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Paul Steven
May I also know the last four digits of your SSN?
SSN 9933
I'd also require the complete 16 digit credit card number.
7315689986798334
Could you help me with the date when the card was last used?
05/30/2018
And was a police report filed?
No
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Oh Great .. Thanks for your timely support
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?