hi
Hello! How may I assist you?
my internet bill is too high
Okay how may I help you with that?
tell me reason for my bill
I'll let you know the reason in a minute. May I know your name and the email address associated with your account?
willam & willam78@gmail.com 667865458798
William could you also help me out with the last 4 digits of your SSN?
2520
Perfect! Please allow me a moment while I go ahead and check with your account.
Ok
Thanks for staying connected. I'd like to inform you that the reason behind the increase in the bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok thankyou
You're welcome! Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.