Hey there! How may I help you?
Hi There is an error on my credit card bill and would like it contested/removed
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you provide me with your name?
Moe Jones
Thank you, Moe! Please could you share with me the credit card number and also your SSN number?
1111-2222-3333-4444, 5544
Thanks again! Please could you provide me with the amount charged and also the date on which it was charged?
49.95 and 5/25/18
I'm sorry about that. Please give me a minute to work on it. Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
Yes, can I also change my address?
Sure, I'll be able to do that for you. Please provide me with the new address.
1900 Snow Fall Dr Chicago, IL 32981
Awesome! Please give me a moment, Moe. I'll update it real quick. Thank you for your patience, I've updated your address on the system. You’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
No, that is everything
Thank you for reaching out to us. I’m glad I could help. Good day!