Hello! Good morning. How may I help you today?
my mobile phone is damaged
So sad to hear that. Would you like to have a replacement device for your damaged phone?
yes
Sure! I'll help you with that. May I know your name please?
nila
Alright Nila! Could you please share your phone number?
766 453 9876
Amazing! Could you please help me with the email address on the account?
nila@gmail.com
Awesome! Please give me a moment to initiate the process.
ok
Thank you for waiting. I appreciate your patience. I've processed the request for a replacement device and you'll be receiving it in a couple of days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
thank you nothing else
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.