Hey there! How may I help you today?
hello charlie, i noticed some error on my credit card bill can you check it out, i need reason why you charged more ? that should be removed from my bill
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.  Please may I know your name?
my name: sundara pandiyan SSN NO: 8834 my card no: 4220-3300-3862-5833 i gave all details check and tell me
Thank you for the information, Sundara! Please could you also share the amount charged and also the date on which it was charged?
06-12-2018 amount $350
Sure, kindly allow me a moment to look into the matter and help you in the best manner possible.
thank you
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
yes, and i need to change my address of my account
Absolutely, I'll be able to do that for you. Please provide me with the new address.
new address door no:22, mela avenue, cross street, NK City, IN
That's perfect! Please give me a minute to update the address.
sure
Thanks for staying connected. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
did you know any new low rate of interest details for companies ?
Sure, but at the moment I'm afraid I am unable to help you in this regard. However I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?
oh ok, nothing more, thank you for your help you can windup our conversation
Always a pleasure to assist customers like you. Good day!