hello!
Hello there! My name is Casey. How may I assist you today?
i want to know why my cable bill is keep going up?
Oh! that's sad however I'll help you in knowing the reason bind that. May I know name please?
my name is inba.
Thank You and Id also need the email address to process your request please?
sure! its, inba13152gmail.com
Thank you so much. For verification purpose Id also need your last 4 digits of the SSN.
its, 3812.
Thank you for providing all important info. I see that due to sudden increase in government taxes and expiration of the contract your bill is reflecting high amount.
i did dot accepting this reason. and also i want to cancel your cable service.
Okay! Not a problem however if you continue using our service I'll provide a special one time 10% dicount offer especially for you.
i did not like your one time discount.
Oh! That's okay. I'll stop the cable service for now however we will be glad to assist you anytime in future whenever needed.
okay thank you.
It was great talking to you. Hope for a great day ahead. Bye!