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Hello! How may I assist you?
PLEASE HELP ME SIR? BECAUSE MY DEVICE IS NOT WORKING.
No worries, I'll help you out with that. May I know your name and the 12 digit account number?
ATHULYA 651285ASD124
Could you also help me out with the last 4 digits of your SSN?
1415
Perfect! May I know if the green light on the device is working?
NO SIR!
Okay as the green light is not blinking on the device I'd like to inform you that the device isn't working. However, no worries I'll send the technician and a new device right away to your place so that he'll replace your old device and install a new one.
sURE THANK YOU SO MUCH SIR!
You're welcome! Would there be anything else I may assist you with?
No sir. Thank you so much.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.