hiu hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my internet bill is too high
I really apologize for that, could you please help me with your name and the email address?
wilson.mueller@gmail.com wilson
Thank you Wilson, may I know the last 4 digits of SSN?
3884
Thank you for the details, may I know how much amount has been charged on the bill?
$70
I'm so sorry for that, kindly give me a minute to proceed further.
ok
Thank you for staying connected, as you’ve failed to pay the previous month bill you’re charged an extra amount of $70. Please ensure to pay the bill at the right time to avoid the inconvenience.
ok thank you
My pleasure! Is there anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!