HI
Hey there, how may I help you?
I MADE A PURCHASE $450 BUT IT SHOWS $500
I'm sorry you had to face this. May I know your name please?
BOB
Thank you, Bob. Please couod you share with me your credit card number and your SSN number?
CREDIT CARD NO - 5206307894125035 SSN - 6542
That's great, sir! Please could you share with me the amount that was shared and also the date and time on which you were charged?
13/06/2018
Thank you, Bob. Please allow me a minute to check on it.
OK
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Would you need anything else?
THANK YOU BYE
You're most welcome, Bob! Happy to help you. Have a great day!