Hello there, How may I help you today?
my last credit card bill was extra charged
I apologize however I would be glad to help you out in this regards. May I know your name please?
Raja
Thank you. To get your bank details I would need your last 4 digits of SSN.
5987
Perfect. Could you please provide me your complete credit card number.
5454142698457515
Thanks. To process the request I'll now require the date of charge and the amount of charge.
24-06-18, $41
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
hmmm ok...
Anything else I may help you out with?