Hey there, how may I help you today?
I lost my credit card
I'll help you with that. May I know your name please?
Andy Cook
Hey Andy, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
My SSN is 9394 Credit card no 8832
Thank you so much for the details. May I know if the lost card was reported to the police?
no not yet
Okay, May I know when was the date the card was last used?
I used it 6/09/2018 to made some online purchase
Kindly give me a minute to proceed further.
ok
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
thank you Am I need to file a compliant ?
Yes however, the credit card account was blocked.
ok thank you
Always a pleasure, Is there anything I could else I could assist you with?
no nice to talk to you
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns.