hi
Hey there! Good morning. How may I assist you?
need fixing the screen
Great! I'd be glad to help you with that. May I know your name please?
Javier Villarreal
Awesome! Could you please provide your phone number?
9907787976
Amazing! Could you please help me with the email address on the account?
nwiger@sbcglobal.net
Superb! Would you like to have a replacement device for your damaged phone?
yes
Superb! Please give me a moment to initiate the process.
ok
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
no
Perfect! Please feel free to reach out to us for further queries. Have a nice day. Bye.