hi
Hello! Welcome to ACS Software Solutions! How may I help you today?
hike message not sending
I'm sorry to hear that. I'll do my best to help you out of this upsetting situation. Could you please provide me your name and the account number?
name:sherri account number:2330
Sure, thank you. Could you please share the company you're from, Sherri?
acgo
Sure, Sherri! Thank you. Could you check and tell me if you're using the latest version of Hike?
5.0
I'm sorry, however, you've been using the older version. I request you to upgrade to the latest version and let me know if the application is working.
ok
Sure, I'll stay on line for you. Please try and let me know if you're able to send messages now?
yes
Great! I hope I've resolved the issue for you. Would you need anything else , please?
nothing else
I'm glad I could help. Thank you for reaching out to us. Great day!