Hi
Hello! You've reached AT&T Customer Service. How may I help you today?
I want cancel my service
I'm sorry. Could you please share your name and the account ID?
Janelle Graves 4739875329372
Sure, Janelle. Thank you. could you please share with us the reason why you're cancelling our services?
The service is terrible
My sincere apologies. We hate it when our customers are unhappy or unsatisfied. We assure you to give you the best of services further. We would like you to trust us and stick to our services.
No thanks
I'm extremely sorry for the inconvenience, we would like to offer you 10% discount on annual basis and also assure you the best of your services. Would you like to reconsider this offer?
No thanks just enough
Okay. Please allow me a moment to get this done for you.
Okay
Thank you for staying connected. I've initiated a request for cancellation of the service. The service will be terminated from the end of this month. Would you need anything else?
Nothing else Have a great day
Thank you for reaching out to us. Good day!