hi
Hello, how may I help you today?
I want to check my last credit card bill. the bill was charged extra. so kindly refund it
I’m sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Rajee.   5874
Thanks Rajee, Could you please share your complete credit card number?
5454298615927485
All right. Please help me with the date and time of the error.
18-06-18  around 10.35 am
All right. What was the amount charged?
$52
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.