hai  my bill keeps going up
Good morning! You've reached Net link Media/Cable Services. How may I help you today? That's upsetting! I'll surely to help you in this regard. May I know your full name and your email address?
kannan kannan@gmail.com
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
6464 $100
Perfect! Thank you for that. Please allow me a minute or two, while I get this done for you.
ok
I appreciate your patience in holding up. Well, I see Mr.kannan that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
ok thnaks
You're welcome! Is there anything else that I may help you with?
no thanks
Thank you for choosing us, we are always here to help you if you have any queries in future. Goodbye!