Hi
Hello! How may I assist you today?
I want to fix my iphone screen
No worries I'll help you out with that, may I know your name?
My name is Frank
Frank could you please help me out with your phone number and the email address associated with the account?
802-256-4562 and mail address is example@mail.com
Thank you so much for sharing all the information, please stay connected while I go ahead and do the needful.
Yes.
Thank you for being patient, I'd like to inform you that I've checked with your account and a brand new phone will be sent to you as a replacement and you can return the damaged phone with the same delivery agent.
Thyanks Thanks*
You're welcome! Would there be anything else I may assist you with?
I noted your information, thanks No, thanks
Awesome! Thank you for your cooperation, have a wonderful day ahead!