hai
Hello! How may I assist you?
i ask for   fixing the phone screen
I'll help you with that. May I know your name?
rajan
Rajan could you also help me out with your phone number and the email address associated with the account?
8798897878 rajan@gmailo.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok
Thank you for your cooperation, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no
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