Good morning! You've reached Alliance Airways Customer service, how may I help you?
Hello. I was wondering if you could let me know my seat assignment on an upcoming flight
For sure! I'll help you with that. Could you please let me know your last name and the booking confirmation number?
Last name is Smith, booking confirmation is UX234BM Sorry, booking confirmation is UX234B
Thank you Smith, please give me a minute to check the assigned seat for you. Thank you for staying connected, there's KL 56 (Middle) seat assigned to you.
Would is be possible to change my seat to a window or an aisle?
Sure! I'll check upon the available seats for you in the flight. Please allow me a minute. Good news! There's Aisle seat PH4 available for you, will that be fine for you?
Yes, that would be perfect. Thank you.
Awesome! I've changed and confirmed the seat for you, is there anything else I may assist you with?
No, that would be it. Thank you for your help today.
I'm glad that was helpful, thank you for reaching out to us. Have a great day ahead and happy traveling!