Hello there, how may I help you today?
I have lost my credit card
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your full name?
Ricki Sam
Okay! Could you please let me know your last 4 digits of SSN number and credit card number?
SSN no is 2486
Could you also help me out with your credit card number?
4875102347851024
Great! Thank you for the details. Could you also let me know when was the card used last time and was there any police report filed?
Yes
Could you also let me know when was the last time you've used the card?
Two days before
Okay, that's good. Please allow me a moment while I go ahead and block your card.
OK
I highly appreciate your patience, I would like to inform you that I've successfully blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
Thank you
You're welcome! Is there anything else I may help you with?