Hello...
Hello. How may I help you today?
My credit card is lost. Can you help me?
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
Yes, my name is Robert Smith. My ssn is 8645
Thank you for the information Robert. However I'll need your complete credit card number so that I can cancel the old one and issue the new card.
My credit card number is 5178963452. Sorry. There was a mistake. My credit card number is 5178963453
Was the police report lodged for the lost card? Could you also help me with the date the card was last used?
No. I didn't lodge a complaint. The date the card was last used was 23, June.
Not a problem if there isn't any payment without your permission. But I suggest you to always report to police and file a complaint for the lost card. I'll go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
Oh. Then i will lodge a complaint with the police. Thanks for helping.
You're welcome. Is there anything else I could help you with?
No. Thanks again.
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you.
Thank you for your time and patience. You have a great day.