My last credit card bill was extra charged.
Hello there, How may I help you today?
Hi Sam , I am RAJ
Oh no! I'm so sorry to hear that, Thanks for bringing this to us I'll personally look into this and make sue that you are not charged erroneously. alright! Mr.raj would you also share your last name?
Ya sure sheer
Just to confirm, so your full name is Raj sheer, correct?
Yes
Could you also share the last four digits of your SSN number please?
5734
And also could you please help me with the 16 digits of your credit card number?
5454675456434564
Could you also share the date, amount and time of the charge?
$27 , 26-06-18
Okay, just give me a minute I'll look into this issue and do the best possible for you.
Ya sure.....
I'm really sorry that because of some technical error from our side you were charged incorrectly. However, what I have done is, I have made a request for a refund of $27 which you'll receive within 48 hours and I'll ensure that this doesn't happen again. I hope we are connected!
thnks yes, i m here
is there anything I may help you with for today?