hi
Hey there! Welcome to Bradford Act services, how may I assist you today?
my internet bill is too high
Sure, thing! May I know your name and the 12 digits of account number please?
Bosco Maggie 678976543456
Thank you Bosco, could you please help me with the last 4 digits of SSN?
2061
Perfect! May I also know the extra charge that has been cost you?
$65
Sure! I'll surely look upon the reasons behind the internet bill. Please give me a minute while I do that for you.
ok
Thank you for your patience. I really apologize for the inconvenience, as you didn't pay the previous month bill you've been charged an extra amount. Please ensure to pay the bill at the right time.
ok thankyou
You're welcome, will there be anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Always a pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!