HI
Good morning! You've reached Flamingo customers service. How may I help you today?
I NEED TO CHECK MY SEAT
Surely! I'd be glad to help you with that. Could you please help me with your last name and your booking confirmation number?
PETER AND IJK802
Thank you Mr. Peter for the details. Could you please allow me a minute or two, while I get this done for you?
OK SURE I AM WAITING FOR U
Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?
I NEED TO CHANGE MY SEAT
Not a problem, I'll help you change that for you. Could you please allow me a moment, while  I check for the availability.
OK SURE
Awesome! Here's what I've done as per your request, I changed your seat to middle and your new seat number will be A41. Hope that will be comfortable for you. I hope we are connected? Dear user, as there is no proper reply from your end, I'll be forced to end the conversation. Thank you!