Hey there! Good morning. How may I help you today?
hai..i want fix in the screen
I'm sorry about this, I'll be unable to fix the screen for you. However, may I ask you is your screen broken or damaged?
damaged
Sorry to hear that. I'll be glad to help you with that.  To help you in the best way I'll require few details, like your full name and your contact number, could you please share them?
Mckenzie Kirk 99987665433
Perfect! Could you also help me with your email address linked with your account?
MckenzieKirk8654@gmail.com
Thank you for sharing the information. Could you please allow me a moment, while I do the needful? I appreciate your patience in staying connected. As I've checked with my resources, I request you to kindly visit a nearby branch office. Our help desk associate will help you out with this. However, I'd also like to inform you that, he'll ask for the insurance copy to you. Kindly carry it with you so that it won't be a problem for you.
ok
Awesome! May I confirm if all your questions have been answered today?
yes sure
I'm glad I could resolve this for you. Have a great day ahead!