Hello. I want to check my account balance.
Hi there, Can I know your name please?
My name is John Smith.
Hey John, May I know your last 4 digits of SSN and account number please?
The last 4 digits of my SSN are 0001 and my account number is 09044163
Thank you John. Kindly give me a minute. Thank you John for your patience. Your account balance is $4526.
Thank you. I would like to close my account.
For sure John. May I know is it the same account you are referring to?
Yes it is the same amount. Please close the account.
Kindly give me few minutes to close your account. Perfect John! your account is successfully closed.
thank you. that is all I need goodbye
You're welcome John. Have a great day.