Hello there! How may I help you?
i want replace th phone
May I please know if the phone is damaged or broken?
damaged
Alright! Could you please let me know your full name?
Leandro Mckinney
Thanks Leandro! Could you please share the phone number and email address? Are we still connected?
ijackson@yahoo.com 99088767876
Perfect! Please allow me a moment to check in the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will there be anything else I may help you in?
no thanks
My pleasure! Have a great day, goodbye.