Hey! Good morning!
Hi Sam good morning
I'd be elated to assist you today!
My credit card bill shows an error
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I know your first and last name please?
My name is Ravi kumar
Perfect! May I also know the last four digits of your SSN?
6537
Great! Would you please the 16 digits of your credit card number?
45270750270509477764
would you please help me with the date, time and amount of the charge?
06/12/2018 5000
Okay, would you please help me the time of the charge?
12.30 AM
okay, thanks for being patient and sharing that valuable information, Please allow me a moment while I proceed with your request.
Okay
Okay, I apologize that this happened, It might be due to some technical glitch, I've requested for a refund of $5000, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
Thank you So much Nothing else
Your welcome, we are always here assist you, It was really nice talking to you and a pleasure assisting you. Hope to see you again. Have a great day ahead.