Hey there! How may I assist you today?
my iPhone screen just cracked
Sorry to hear that! I'd be glad to help you with that. Could you please help me with your full name?
mano
And, may I also know your contact number and email address please?
9854726145, mano@gmail.com
May I confirm your your information?
yes
Awesome! I appreciate your patience in sharing the information, Allow me a moment, I'll be right back with the details.
ok thank you
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone and you'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thank you
You're welcome! Is there anything more that I may help you with?
no thanks
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!