Hello Jesse.. I've a problem with the cable service My device seems to be malfunctioned
Good morning! You've reached Net link Media/Cable Services. How may I help you? Sure thing! I'd be glad to help you in this regard. Could you please help me with your full name and you account number?
Jennifer brown 5434565
Awesome! May I know the last 4 digits of your SSN number?
5433
Perfect! To help you with your query, could you please check and help me if the green light on the router is working?
its not
Alright! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
sure. thanks a lot Do I get it by tomorrow? thre?
You're welcome! The replacement will be done within 2-3 business days.
ok thanks
Great! Would there be anything else that I may help you with?
no. bye
Thank you for reaching Net link services, we are always here to help you. Goodbye!