hello good morning
Hi there! Good morning, Fast Net Cable Services. How may I help you?
my cable connection cancel
May I please why do you want to cancel your cable service?
yeah cable service cancel
Please let me know the reason as to why you want to cancel your service?
bill keeps going up just one month only cancel cable connection
Could you please let me know your name and email address so that I could check the reason?
my name jayan jayangretyuduis@gmail.com cameron are you there
Sorry for the delay! Could you please let me know the last 4 digit of the SSN?
5174
Perfect! Please allow me a moment to check the details.
okay
Thanks for being so cooperative, the reason for the increase in your bill is because there has been more than limit usage of the internet data. If you like to continue the service with us I'll be giving you a one time promotional offer of 10% discount of your next month bill payment, would you like to continue the service?
okay thanks for information
You're welcome! Would you like to continue the service?
yeah continue
Great! Will confirm that discount offer for you, will there be anything else I may help you with?
nothing cameron bye
Alright! Feel free to reach us when needed, it was great assisting you. Have a nice day. Goodbye.