Hai.
Hello! Good morning! I'm glad to assist you today. How may I help you?
My iphone screen was just cracked.
Yes! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
I Want to replace my phone screen.
Yes, but without knowing the reason I won't be able to make a request for your replacement.
Gabriel.F Okay.
Hey Gabriel, Could you please share your phone number and email address on your account?
+1 954-515-2315 gabriel_john68@gmail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
okay.
Perfect! I've contacted our team and requested them for a replacement, your getting a brand new phone as you've insured your phone with us. Isn't that amazing? but you'll have to send your current device(damaged device) in an return envelope.  I hope that would be okay?
okay.I will return the broken device.
That's Great! Thanks a ton for being patient and cooperating with us! I hope you've an amazing day ahead! It was really nice talking to you. Goodbye.