HI
Hello, how may I help you with today?
I LOST MY CREDIT CARD LAST WEEK
I appreciate you bringing this to our attention, so that we can deal with this immediately
MY NAME - JANU SSN - 5647
Thank you, just for security reasons have you filed a police report?
NO
I really suggest you to file a police report however for now I'll go ahead and block the card and issue a new one
OK THANK YOU
For blocking the card I need the credit card number and when was the card last used?
CARD NO - 8546789213045248 LAST USED DATE - 06/06/2018
As per the procedure, I've just blocked the card and issued a new one which would be reaching you in 2 days
THANK YOU
Your welcome, would there be anything else I may help you with today?
THANK YOU BYE
It was wonderful talking to you. Have a great day