hi my credit card has been lost
Hi, I'd be glad to assist you with the query, Could you please help me with the name and last 4 digits of SSN?
alex hot 8890
Thank you, to verify whether you are the account holder could you please confirm the credit card number?
76876798878979787
Thank you for confirming the credit card number, do you remember when was the last time you used the card?
yesterday
Also have you filed a police report regarding the loss of credit card?
no not yet
For security reasons you have to file a police report if you have lost the credit card, for now I'll block the card and issue a new one which will be reaching you i 2 days.
ok i will do that
Would there be anything else I may help you with today?