hi
Hey there! How may I help you?
i have credit card lost
I'm sorry to hear that. I'll do my best to help you. Please may I know your name?
name : ramya
Thank you, Ramya. Please could you provide me with the credit card number and also your SSN numbver?
4512 and 9752
Thank you again. Please could you help me with the date on which the card was last used?
05/06/2018
okay. Have you filed a report with the police regarding this issue?
no
I advice you to file a report with the police, as it is mandatory to do so in this case. However, I'll block your card to prevent misuse of the card. Do you want a new one issued, ma'am?
yes
Sure. I've blocked your card and also initiated your request for a new credit card. You'll also be receiving a confirmation e-mail shortly. Is there anything I could do for you today?
ok thank you so much bye
You're welcome,ma'am. Have a great day!