Hello! Welcome to Prodesk software solutions. How may I help you today?
Hi whatsapp message is not received
I'm sorry to hear that. I'll surely help you with the issue. Before we resolve the issue, could you please help me with your name and the last 4 digits of account number along with the company name? Are we still connected?
lavanya and 7978
Thank you for staying connected. Thank you for sharing the details. Please provide me the company name so that we can proceed to find the root cause of the issue.
ok
Please provide me the company name.
Infosys Limited.
Thank you! All right! There must be a bug issue. I request you to uninstall the application and reinstall and check if it is working for you.
ok I try and I will check
Sure! Please let me know if the issue is resolved, once you perform the step.
yes resolved
That's fantastic! Please try sending messages to any one of your contacts and check if you are able to send or receive messages.
ok I will check
Sure! Please let me know if the issue is resolved, once you perform the step.
yes resolved
That's fantastic! Is there anything else I may help you with?
nothing else
Thank you for choosing our services. I had a great time assisting you. Please feel free to reach out to us for further queries. Have a good day!