Hey! How may I help you today?
I was facing some error in credit card bill
Sorry to hear that! Surely I'll help you. May I please know your first and last name?
Ramesh Venkatesan
Awesome! May I also know the last four digits of your SSN?
1990
Perfect! Could you confirm your credit card number?
378282246311990
Thank you. Could you help me with the date and amount of the charge?
04/06/2018
I’ll find that out for you! What is the amount of the charge?
1800
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thank you
You're most welcome. Would there be anything else I may help you with?
No. Thank you
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.
Have a great day. Thank you
Thank you so much.