Hey there! How may I help you?
hi...i want fix the phone screen
I'll help you with that. May I know your name please?
Maya Estrada
Alright Maya! Could you please share your phone number?
986886998
Thank you for sharing the phone number. Would you mind sharing the email address on the account please?
Maya256Estrada@gmail.com
Great! Would you like to have a replacement delivered?
yes
Awesome! Could you please give me a moment to process your request?
ok
Thank you for staying on hold. I've a good news for you. I've processed the request for a replacement device. You'll receive it within 2 days and you need to send the broken piece in the return envelope. Is there anything else I might help you with?
no
Perfect! It was good to assist you. Have a great day. Bye.