HAI  seat assignment
Hello, you've reached Sky Travels. Absolutely! I'll be happy to help you with it. Please may I know your full name?
seat assignment AND    change your seat assignment
Okay. Please may I know your name?
ALVINS
Sure. I'll need the booking confirmation number to help you.
M23M14
Thank you. Could you please stay connected for a minute?
OK
Thank you for staying connected. You're assigned to seat number B5 which is an aisle seat. Would you need anything else?
change your seat assignment
Sure, which seat would you want to change to? Window or Middle one?
OK
Which seat would you want? Hello?! Are we connected? As there has been no response from a long time, I assume you're away. I'm forced to close this chat. Thanks for reaching out to us. Good day!