Hello and welcome to Metro software solutions. How may I help you today?
Hi, I have a problem with Outlook, it's not updating.
Oh! I'm really sorry to hear that. I will definitely help you with your issue. May I know your name and the last 4 digits of your account number, please?
Bob and acc#4568
Great! May I also know the name of your company, please?
Brink Inc
Superb! Thank you for sharing the details. Would you like to raise a trouble ticket for your issue?
Yes please.
Perfect! Thanks for responding! I have raised a trouble ticket for your issue. Our technical team will connect with you soon within 24 hours and resolve your issue. Hope that helps! Will there be anything else I may help you with?
That's it, thank you.
You are always welcome, dear customer! Thank you for staying connected with Metro software solutions. For any query, feel free to call toll free number : 1200-2332-200. To know more about the services that we offer, please visit our official website : www.metrosoftwaresolutions.com. We are always here at your service! Have a nice day ahead and take care. Goodbye :)