hai
Hello! Alex here. How can I help you today?
change my service
Alright! Could you please help me with your name and the last four digits of your SSN?
kannan 6556
Thank you Kannan! May I also know your email id please?
kannan@gmail.com
May I know what service are you currently using?
internet
Alright! So would you like to upgrade to a faster internet service?
yes
The best internet service we have is the platinum internet service which has a monthly discount of 20% on the entire bill. So would you like me to upgrade you to that service?
ok thanks
So should i take this as a conformation and go ahead with upgrading you to the platinum service?
ok
Alright! I have now upgraded you to the platinum service. Is there anything else I could help you with today?