Hello there, I'd be glad to assist you today!
I LOST MY CREDIT CARD
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
ramu
Okay, I will also require your last name?
sri
Just to confirm, your full name is Ramu sri, correct?
yes correct
Perfect! Could you please share the last four digits of your SSN?
2541
Great! Could you please share the 16 digits of your credit card number?
5454256985471523
Would you please help me with the date, when you used your credit card for the last time?
19-06-18
Okay! so, did you file a police report about the lost credit card?
yes, I did it
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
hmmm
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
YES.
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
ok fine..
Would there be anything else I may help you with today?
nothing else
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!