Hello there! How may I help you today? I hope we are still connected.
yes
How may I help you today?
This is Alex
Hey Alex, May I know your concern please?
I need to change the door number in my address record?
For sure, Could you please let me know the last 4 digits of SSN and last 4 digits of account number?
SSN# 1236 account# 1478
May I know your new address as well?
need to change door number 4752
Kindly give me a minute. Thank you so much for staying connected. Your address has been updated and further, you'll receive the bank alerts to the updated address.
Thank you!
You're most welcome. Is there anything else I may assist you with?