Hi
hey there, Good morning!
My credit card bill shows an error
Okay, I'll try my level best to help you out. would please elaborate more on the query?
My credit card bill shows an error Could you pleas remove that charge?
Oh no! I'm so sorry that you've been charged erroneously, I'll surely try to help you out. May I know your first and last name please?
Oswaldo Pugh
Perfect! would you please share the last four digits of your SSN?
5673
Great! could you please share the 16 digits of your credit card number?
58729009530980942
and lastly, would you please help me with the date and amount of the charge?
05/14/2018 350
Thanks for cooperating and sharing all your details with us, Please allow me a moment while I process further to resolve your concern.
Okay
Okay! Thanks for holding on, firstly I'm sorry that because of some technical error with our system, you were charged erroneously. I'll personally look into this issue and make sure that this is resolved as soon as possible. for now, I have made a request for a refund of $350.
Thank you very much
I hope that was useful to you?
Yes
I'm glad that I could resolve this for you. Hope to serve you again. Have a great day ahead!