Hello, how may I help you with today?
Hello. I would like to change my address on my account.
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
My name is Ashley Smith. My last four digits of the SSN is 8391. My credit card number is 6011 0052 6831
Thank you. Could you please help me out with the new address?
The new address is 1692 Main St. Cleveland, OH 44109
Thank you. Bear with me for a moment while our system finishes processing your information.
Okay.
Thank you. Could you please help me out with the new address?
The new address is 1692 Main St. Cleveland, OH 44109
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
Thank you. I also wanted to inquire about lower interest rates I saw on a commercial. I am wondering if the lower interest rate would be available to me.
I'd love to help you on this one however one of our employee will get back to you personally about this one
Okay.
Would there be anything else I may help you with today?
That is all I needed help with today.
It was wonderful talking to you. Have a great day