Hello
Hello. How may I help you?
I need to report a missing credit card
Surely I will help you. May I please know your first and last name?
Joeseph Mandel
May I also know the last four digits of your SSN?
1122
I'd also require the complete 16 digit credit card number.
1234 5687 5879 8521
May I know when was the card last used?
2 days ago the 13th
And was a police report filed?
I am sorry. I gave the wrong date. The date I last used the card was the 12th
Sure! Not a problem, I'll update that!
No apolice report was not filed as I am not certain it was stolen No police report was filed OK
Oh! Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience
Great. Thanks
Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
That would be good
You're welcome. I'll be happy if I could be of any more help for you today.
No. That is all. Thanks again
I’m glad I could resolve this for you. Have a great day.