Hi
Hey there! How may I help you?
I want fix my screen
May I please know if your phone screen is damaged or broken?
Broken
I'm so sorry to hear that, I'll be bale to help you get replacement for it, Would you like me to do that?
Yes
Great! May I please know your full name?
Amelie Gallagher
Thanks Amelie! May I please know your phone number and email address?
(400) 340-9893 Ravikumar@gmail.com
Great! Please allow me a moment to check in the details.
Okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
Okay Thank you very much Have a great day
My pleasure! Anything else I may help you in?
Nothing else
Alright! Have a great day, goodbye.