Hello
Hello there! You've reached Blue Fire Software company, how may I help you today?
I am having trouble working on Skype
Oh, no! That's upsetting, I'll surely help you in this regards, may I know your name and the last 4 digits of account number please?
Chandran / 8810
Thank you, Chandran. Could you please let me know the name of the company?
Luong Hoang Inc.
Thank you, To proceed further could you please let me know the issue in specific with the Skype?
Video calls not working, and program not responding some times.
Sure! Please allow me a moment while I proceed further.
Sure thing!
Awesome! I've looked into your account, I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version?
Yes, I've checked that and software is upto date. Thanks for the help
You're most welcome, is there anything else I may help you with?
That's all the help require now, bye!
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!