Hi Charlie
Hey there! How may I help you?
I lost my credit card
I’m sorry about that. I understand you're upset, and I will do my best to help you.May I know your name please?
Chithra Devi
Thank you, Chithra. Please could you also help me with the credit card number and also your SSN number?
2788 1354678897967755
That's great, ma'am. Please could you provide me with the date on which the card was last used?
06/13/2018
Thanks, ma'am. Have you filed a report with the police saying you lost your card?
Yes
I really appreciate that. Please give me a minute to block the card.
Okay
Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?