Hi there, how may I help you today?
My card was loss so please block
I'll help you with that. May I know your name please?
Alexia Anthony
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
4821 and 6677
May I know the date when was the card last used?
18th june
May I know if there's a complaint about the credit card to the police?
YES
Thank you for the details. Kindly give me a minute.
OK
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
OK thank you
You’re most welcome. Is there anything else I could help you with?