hi
Hello there, How may I help you today?
This is Robert? Robert, kim
Could you please elaborate the query so that I can assist you in the best possible way?
My cell phone screen cracked. I need change with no cost?
Was the phone totally broken Robert?
No. Screen only cracked
Thank you. May I know your phone number?
521 587 1025
Thank you, Could now help me with the email address associated with the account.
kimrobin8520@gmail.com
I apologize we'll be unable to help you in this regards as the I see there is no serious damage. However I request you to visit nearest branch and provide the insurance paper so that they can fix the damage.
Thank you when i received insurance paper?
Since there are no questions related to the task, then I'll be forced to disconnect the chat. Thank you for reaching out to us. Have a great day! I apologize please ignore the previous message.
Oh! I confused suddenly.
I'm sorry!
Fine.
Anything else I may help you out with?
Nothing Casey. Thank you for your information.
I wish you have a great day ahead. Goodbye and take care.