Hii
A very good morning to you. How may I help you today?
I lost my credit card
Sorry to hear that your credit card is stolen. I'll sort it out for you. May I please know your full name?
Gloria Wilkerson
Great! May I also know your SSN?
4538
I'd also require the complete 16 digit credit card number.
3974982375987983754
Thank you. Could you help me with the date when the card was last used?
06/10/2018
And was a police report filed?
Yes
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you very much
You're most welcome. Would there be anything else I may help you with?
Nothing else Thank you very much
It was really nice talking to you and a pleasure assisting you.