Hi,good morning
Hello there! Welcome to Act Fiber net services, how may I help you today?
My internet bill is too high
I'm so sorry for the inconvenience caused to you, may I know your name and the email address?
jecy and jecy@gmail.com
Thank you Jecy, may I also know the last 4 digits of SSN?
2467
Thank you for all the details, please allow me a moment to proceed further.
ok
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time to avoid inconvenience.
ok
Perfect! Is there anything else I may help you with?
nothing else
Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!
ok thank you have a nice day
Good bye and good day!