hello sir
Hello there, how may I help you today?
sir,i need to report my credit card is lost.
I'm here to help you out. Could you please help me out with your full name, credit card number and last 4 digits of your SSN?
ok sir.myself Sam john ,my credit card number is AC45120036589 and SSN is 1236 respectively.
Awesome! Could you also please tell me when was the card last used and was there any police report filed?
ok sir ,the card was last used on 6/28/2018 at 10 pm.yes i have called the police and reported it. oh sorry sir.there is a change
No problem at all, please don't be sorry. Could you please tell me where is the change?
ok sir.there is a change in the  credit card number.it is AC4512369875021. Please change it .
Sure! the credit card number is noted as AC4512369875021.
thank you sir.
You're welcome! Could you also please tell me when was the card last used and was there any police report filed?
sure sir.the card was last used on 6/28/2018 at 10 pm.yes i have reported it to the police.
Awesome! Please give me a moment while I go ahead and block your card.
ok sir .thank you. no problem.
I highly appreciate your patience, I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
oh great.thank you again.
You're welcome! is there anything else I may assist you with?
no sir.thank you and bye.
Awesome! Thank you so much for your cooperation, have a great day!