hai
Hello! Good Morning, Welcome to media cable services, How may I help you today?
i change my cable service
I apologize! I haven't got your last response could you please elaborate on your query?
yes
May I know if you would like to move your cable service to another location, since you are shifting your house to a new place?
yes
I will surely help you out with that! But before we go ahead and change the service to your new location, I would like you to help me out with your name and 16 digit account number please?
my name viji and account id 456321789541
Thank you! Could you also provide the details of your previous city (name) and it's zip code please?
mumbai city and zip code 5641
Awesome! Now may I have the details of your new city and it's Zip code please?
my city name mumbai and zip code 625564
Great! I have now updated the details of your new city and our associate would visit your house and help you with the procedure further. However you would get a conformation regarding the same in an hour or two. Since you've been using the platinum cable service I have updated the same to your new location as well.
ok
Awesome! Is there anything else I could help you out with for today?
no thanks
Alright! Have a good day, hope to assist you in the future as well. Goodbye!