I want to check my account balance
Hello, how may I help you with today? I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
Sandy,  5869
Could you help me with the last four digits of your account number?
1278
Thank you. Please allow me a moment to check the account balance
ya sure
Thank you for waiting patiently your account balance is $10
oh, ok
Would there be anything else I may help you with today?
nothing else...
i It was wonderful talking to you. Have a great day