hi
Good morning! You've been connected to Shin Software Company. How may I help you?
i want to update my outlook
Oh! I'll help you out please don't worry. May I know your name and the last four digits account number?
phillphs 6534
Thank you! Could you please share your company name?
microsoft
I appreciate your patience! I've updated your software and also enabled automatic updates for you. Would there be anything else I may help you with?