HII
Hello, how may I help you with today?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
RAMYA  SSN 4528 CREDIT NO 4526874100256805
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
25/05/2018
Could you please help me with the remaining details as well?
OK
I don’t mean to rush you. However, I just want to check if we’re still connected?
OK I WILL THERE U WILL THERE
Could you please help me with the amount of charge?
250$
Thank you. Bear with me for a moment while our system finishes processing your information.
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK THANK YOU
Your welcome, would there be anything else I may help you with today?