hi
Hello! How may I assist you?
I wanted to change email address on my account
I'll help you out with that. May I know your name and the account number?
My name is Shakar and acc no is 231423454567
Shakar could you also help me out with the last 4 digits of your SSN?
1212
Perfect! Could you help me out with your old email address?
shakar@wdr.com
Now could you help me out with your new email address for me to update it in your account?
shakar2@wdr.com
Thanks! I'd like to inform you that your email address has been updated successfully and the change will reflect in your account within next 30 min.
Thank you drew :)
You're welcome! would there be anything else I may assist you with?
No
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.