Hello! how may I help you?
I want to change my address
Hello! Awesome, I'll help you with that.  May I please know your first and last name?
First name: Kartik and last name Swaraj
Awesome! Also, may I please know the last four digits of your account number??
9874
Perfect! May I also know the last four digits of your SSN?
2568
Thanks for sharing that information.Please give me a moment. Could you please share you new address?
Navgajah road, gwalior
Okay great, I've changed your address, you will receive a conformation message after this.
I also wanted to know whether the new lower rates I saw in a tv commercial available to me ?
Awesome, We offer attractive interest rates please visit our website www.bankers.com for any information about it.
Ok
Would there be anything else I may help you with?
I also want to report an error in my credit card that was charged with error the amount was 20 dollars and time was yesterday around noon
Okay just to confirm, date of charge is 5/13/2018 correct?
no 5/12/2018
Okay great, please allow me a moment.
Are you there ?
Perfect! I've requested for a refund of $20 for account 9874 and also raised a complaint about the error. Thank you for letting us know about it.
Nothing else thanks bye
Would there be anything else I may help you with?