Hi! I'd like to check my seat assignment for an upcoming flight please.
Sure! May I know your last name?
It's Smith.
Thank You! May I also know the 6 chartered booking confirmation number?
478374
I apologize the booking confirmation you just gave seems to be incorrect. It should be a mix of number and letters.
I'm sorry about that. It's d7ry35
Thank you! The seat number allotted to you is 25A. It's a window seat.
Ok, would it be ok if I changed it to an aisle seat?
No. It is free of cost for all our passengers.
Thanks. You know what i change my mind. I think i'd prefer the window seat after all.
The last one is now booked by another passenger however we have 30A which is a window seat avail. Shall I book that one for you?
That would be great!
Anything else I may help you out with today?
That will be all! Thanks so much.
I hope you have a great day ahead. Goodbye!