Hello there!
Hi
How may I help you today?
my credit card bill shows wrong i have receive extra charged amount this billing error
I'm sorry for the inconvenience, may I know your name please?
my name john
Thank you John, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
sure Spencer my ssn is 7642 and my ac number 9341
Perfect! May I know the date and amount of the charge?
18th june 2018 and amount is 950 $
Thank you for the details. Kindly give me a minute.
ok
Thank you very much for the details. Your error of $950.00 as on 18/06/2018 has been successfully reported. The amount will be refunded in few days, please let us know if there's any other errors.
wow great job... and then i need to change my address details
For sure, May I know your new address as well?
4299 Express Lane
Sarasota, FL 34249
Perfect! Please give me a minute to proceed further.
ok
I appreciate for holding on, your request has been successful. You'll receive all the bank alerts to the updated address. May I know if there's any other concern?
thanks ... can u give information about company's new lower rates you saw in a commercial are available for me ?
For sure, I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates
fine i will check it out..  thanks man
Always a pleasure. May I know if there's any other concern?