Hello! Good Evening, Fast net cable services. How may I assist you today?
my internet bill is too high
May I please know your name and account number so that I could check the details?
Bosco Alberto, 7765 6758 8787
Thanks Basco! May I please know the last 4 digit of the SSN?
5783
Perfect! May I please know what amount of extra money has been charged to you?
$70
Alright! Please allow me a moment to check the details and get back to you.
Ok, I wait for your information.
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
ok
Great! I'll activate the pack for you in effective from now, will there be anything else I may help you in?
nothing else
Alright! It was great assisting you, have a great day. Goodbye