Hello, good morning! How may I help you today?
Hi my Iphone screen got cracked yesterday due to accident and I want it to be fixed, can you help ?
Oh! I'm so sorry to hear that! May I know your full name please?
My full name is Lousiana Reddy
Awesome! Could you also help me with your registered mobile number and the email address?
2589631475 and Lousianaedf@xyz.com and sorry I forgot the middle name it is Lousiana Martha Reddy
Thank you for the information. Please allow me a moment while I get the best solution for you.
OK
I appreciate your patience! As I see, you have insured your phone while making the purchase, I've created a replacement for your phone, and I request you to send the current broken device in the return envelope. I hope this helps.