hi,good morning
Hello! How may I help you today?
my phone is damaged
I'm sorry about that. Have you got the phone insured?
yes
Great! I can get you a replacement. Would you want me to do that?
yes
Great! Please may I know your name?
name: kavitha
Sure, Kavitha. Could you please share the contact number?
718 938 1435
Thank you! I'll also require the email address.
kavitha24@gmail.com
Sure! Please stay connected for a minute.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thank you
My pleasure. Thank you for reaching out to us. Good day!