Hi! How may I assist you today?
Hi Cameron! I need help regarding my iPhone. The screen just cracked! I do have insurance with my phone carrier How can I get my phone screen fixxed?
I'm so sorry to hear that, I'll be glad to help you get a replacement for your phone, will that be okay for you?
Yes that would be awesome, thank you! Will it all be covered with my insurance?
Absolutely! But I'll require some information, could you please help?
Yes, thank you!
Great! May I please know your full name?
Allie Claire
Thank you Allie! Could you please share your contact number and also the email address?
215-555-5555 allieclaire@gmail.com
Great! Please allow me a moment to check with the team in this regard. Thanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?
That's all. Thanks!
Alright! Have a great day, feel free to reach us in need, goodbye.