I want to know about my claim status.
Sure! I'll be glad to help. May I please know your name?
Rakesh
Sure, please could you share the policy number?
HLE236415780
Great! Please could you also help me with the claim number?
PE2458 *Sorry PEE245
Sure, I'll make the changes. Please stay connected for  amoment.
Okay
Thanks for staying connected. The payment has already been initiated. You'll be receiving the check within the next three days. Would you need anything else?
Nothing
It was a pleasure assisting you. Thank you for connecting with us. Good day!