Hello there! How may I assist you today?
hai my iPhone screen just cracked
So sorry to hear that, But I won't be able to help you in fixing screen but I'll be able to help you apply for replacement for the phone if it is insured.
yes
Alright! May I please know your full name?
narin
Thanks Narin! Could you please share your contact number and your email address?
8431652030 narin445@gmail.com
Great! Please allow me a moment to check the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?