hi riley
Hey there, you're connected to Star cable customer service! How may I help you today?
every monthly bill was going my cable service
You mean bill is high? Is that so?
every monthly bill was going up can you please check
So sorry to hear that! I'll check it right away! I'll need few details for that! May i know your name?
my name is ganesh
May I also know your account number?
account number 7788945546489165
Awesome! Could you also help me with the last 4 digits of your SSN?
6545
And what is the amount that has been charged extra?
500
Alright! Please allow me a moment while I check the same for you.
ok
I appreciate your patience! There was a change in the amount of bill only because of the taxes, else the usage and the cost for the cable is the same.
ok thanks
You're welcome! Have a great day ahead and please do reach out to us in case of any further queries.