Hello, how may I help you today?
hi please remove extra charge on my account
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Lisa Jimenez 9843
Thanks Lisa. Could you please share the complete credit card number?
654879301245680
All right. Please tell me the date and the time of the error.
20/06 11.20AM
All right. What was the amount charged?
50$
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
yes may i know company's new lower rate
Concerned person from the dedicated team will contact you as soon as possible to discuss the lower rates. Let me know if you have any other queries.
no
I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.