hii
Hello there, how may I help you today?
I have some error in my credit card bill
I certainly understand the inconvenience you've experienced, could you please help me out with your full name and last 4 digits of your SSN?
My name is gowri, 7476 this is my last 4 digit of ssn
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. Also, I would like to inform you that you'll receive an email once the issue is resolved.
ok thank you
Is there anything else I may help you with?
inquire if the company's new lower rates you saw in a commercial are available to you
I would love to help you with that. However, for more insight into the lower rates one of our members from the specialty team will get in touch with you to let you know more about the details.
yes
Okay! Is there anything else I may help you with?
nothing else
Great! Thank you for your cooperation, have a great day!