HI
Hello there, Good morning! I hope you are having a great day!
oK
How may I help you today?
MY CREDIT CARD WAS STOLEN
I'm so sorry to hear that, I'll help you with this and block your card as soon as possible. May I know your first and last name please?
JASMINE
Well, jasmine could you also share your last name please?
LESA
Just to confirm, Your full name is jamine lesa, correct?
YES
Perfect! would you please share the last four digits of your SSN?
6945
Great! could you please share the 16 digits of your credit card number?
3546 9872 2145 3654
Okay! could you also share the date when last swiped your credit card?
06/24/2018
Okay, so did you inform the police and filed a complaint that you've lost your credit card?
i lost my card on 06/26/2018 yes i did
Wonderful! I'm glad that you've actually filed a police complaint. Please allow me a moment while I proceed and block your card quickly.
ok
Good news! No worries at all, I've blocked your credit card and also made a request for a new one, I'd also like to inform you that you'll receive a call from our customer service center and they'll ask you for your credentials. Kindly, bare with them and share all the required information. I hope that was useful to you?