Hello there!
Hello. I would like to check my account balance please.
For sure. May I know your name please?
Lucy Fiddleson
Hey Lucy!  Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
SSN- 1234, account number 2019
Thank you Lucy! Kindly give me a minute.
Ok
Your account holds a balance of $500.
Great. Thank you!
You're most welcome. Is there anything else I could assist you with?
No, that's it thanks
Always a pleasure. Have a great day.