Hello, how may I help you today?
Hello Rory. Very good Morning to you!
Hello, how may I help you today?
I need to close my account?
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
7854
Could you please help me with your name?
Sorry!  This is Kitty
Thanks Kitty. Please provide me the last 4 digits of the account number.
1236
Thank you for the information. I've initiated your request for closing the account ending with 1236. You’ll be receiving a confirmation message shortly. Let me know if you have any other queries.
May i know the any balance available in this account?
Please provide me the last 4 digits of the account number.
1236
Thank you for the information. I see that you have $0 in your account. Let me know if you have any other queries.
Thank you Rory! My side over. Thank you for your help
You’re welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.