Hello
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I want information about my internet data usage
Absolutely! Could you please help me with your name and your account ID?
Yes, my name is Jim Morrison and the ID is 95643521
Awesome! Thank you for that. Please allow me a moment, while I get this done for you. Thank you for holding up. I see that you have a package of 1 GB and your usage for the previous month was 900 MB leaving 100 MB will continue to the next month. Would you like to upgrade your service, so that you could enjoy the fastest internet and not worry about the usage?
Can you provide how much data each member of family used? And yes, I would like to upgrade.
I appreciate your patience in staying connected. I'd like to inform you that, I've upgraded your 1 GB service to 10 GB. You will be notified about the same through an email. And, will be activated from next month.
Okay, that's nice. What about the specifications of data usage for each each member of family?
According to our systems records I see that your total usage was 900 MB out of 1 GB. I see that the 1st person has downloaded games and used the maximum data i.e 400 MB, and there are 4 members using your data probably we do not know their names. And each member has used 100 MB.
Okay
Wonderful! May I confirm if all your questions have been answered for the day?
Yes. Thank you!
You're welcome! Thank you for reaching out to us, we are always here to help you with any issues relating to media. Goodbye!