Hello
Hi there! How may I assist you today?
My phone screen broken, I need replacement details, can you help me?
Sure! I'll be able to help you get a replacement would you like me to do that on you behalf?
Yes, i need replacement
Alright! May I please know your full name?
Robert Porter
Thank you Robert! May I please know your contact number and email address?
robert.porter23@rediffmail.com
Great! Please allow me a moment to see what could be done.
sure
I'll also need your contact number could you please share?
sure, 933 340 0445
Great! Please allow me a moment to check the details.
sure
Thanks for staying connected,  good news I'll be able to replace your damaged phone with a new one. I request you to please return the damaged phone in an envolpe, the new phone will be deliverd as soon as we get the damaged piece.  Will there be anyhting else I may help you in?
That's all thank you for the help
My pleasure! Have a great day, goodbye.