hi
Hello! How may I assist you?
my internet bill is too high
Please don't worry, I'm here to help you out with that. But could you help me out with your name and your email address?
melinda.little52@gmail.comnivi and melinda
Melinda could you also help me out with the last 4 digits of your SSN?
0967
Perfect! Melinda please allow me a moment while I go ahead and check with your account.
Ok
Thanks for staying connected. I'd like to inform you that the increase in the bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?