hi good morning
Hello there! How may I assist you today?
my phone was  broken
So sorry to hear that, would you like me to apply for the replacement for your damaged phone?
yes i like to apply replacement
Alright! Could you please tell me your first and last name?
name maddyson
Thanks Maddyson! May I please know your contact number and email address?
contact: 235 658 6598 email: maddyson12@gmail.com
Perfect! Please allow me a moment to check in the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?
nothing else
Alright! It was a pleasure assisting you, have a great day. Goodbye.