hai
Hi! Welcome to Star cable customer service. How may I help you today?
i want a new service
I'm sorry but I can't help you with that. I can only help you with regard to device malfunction.
internet service
Sorry sir but I can only help you with device malfunction and internet connectivity issues.
device malfunction
Oh! I'm sorry to hear that. To resolve your issue, may I know your name and account number please?
bala account number 9876543211234514
Perfect! just for verification purpose, may I know the last 4 digits of your SSN please?
7896
Great! Is the green light on your device blinking?
yes
Nice! We will be sending you a replacement address. May I know your address please?
kk nagar ,madurai
Awesome! I've proceeded your request. You will receive the replacement device within 2-3 days. Is there anything else I can do for you, sir?
ok
Is there anything else I can do for you, sir?
no thanks
Thank you connecting with us. For any further queries, feel free to let us know. We're always here to help you. Have a nice day ahead. Goodbye!