hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
every monthily bill was going up can you please check
Sure! I'll check the details in this , could you please help me with your name and account number?
my name is arun and my account no is 7485963214789652
Thanks Arun! May I please know the last 4 digit of the SSN?
my ssn no is 4758
Perfect! May I please know how much extra amount you were charged?
yes
How much extra amount was charged to you?
500
Alright! Please allow me a moment to check the details.
ok
Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
ok thanks
Alright! Will there be anything else I may help you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.