Hi
Good morning! You've reached Flamingo customers service. How may I help you today?
I would like to learn my seat assignment.
I apologize. Could you please be more clear with your query?
I would like to learn my seat number?
If am not wrong, do your want me to check your seat assignment? Is it that?
yes please.
Sure! I'll help you in this regard. May I know your last name and your booking confirmation number?
My last name is Smith. My confirmation number is ABC123.
Awesome! Thank you for that Mr. Smith. Please allow me a moment, I'll get back to with the details. Well Mr.Smith , your booking as been confirmed and your seat number is K12 which is a window seat, Is that okay for you?
Can I change it to an aisle seat if there is an available one?
Not a problem, I'll change that for you. Allow me a moment, while I check for the availability. Well as per your request, your seat assignment is changed to an aisle seat and the seat number being J12. Hope that will do well for you.
thanks. Could you send my boarding pass?
Sure, I'll help you get that as well. May I know your email address please?
My email is xcv@gmal.com.
Thank you! Your boarding pass will be sent to your email address very soon. May I confirm if all your questions have been answered for the day?
Thank you. That's it.
You're welcome! Thank you for choosing us, we are always here to help you. Have an amazing day!