Hello
Hello! How may I assist you today?
Recently I have purchased iPhone, Actually the screen was broken now can you help me on that ?
Sure I'm here to help you out with that! May I know your name?
gopala krish
Krish could you also help me out with your phone number and the email address associated with the account?
615-838-3373 and gopal@gmail.com
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
sure
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
Great, Sure I will make it Ready, Thank you for your help
Thank you! Would there be anything else I may assist you with?
nothing more, bye
Awesome! Thanks for reaching out to us, hope you have a wonderful day ahead!