Hey! A very good morning to you. How may I help you today?
Hi good morning too I need a help from you
Sure! I'll try my best to help you out in any manner I can! May I know the query please?
My last transaction in credit card is over billed
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Can you guide me to get my over billed amount back to my account kanchana Devi
Cool! May I also know the last four digits of your SSN?
7755
I'd also require the complete 16 digit credit card number.
4444777788886666
Thank you. Could you help me with the date and amount of the charge?
19/6/2018
And the amount?
50$
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thank you so much, I recently moved to new apartments, can guide me to update my new address
Could you help me with the new address?
yes do you need my new address is it possible to update on my own in online
I'll definitely help you. Could you help me with the new address?
13th Street. 47 W 13th St, New York, NY 10011
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
ok sure is there any company's new lower rates you saw in a commercial are available to you?
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.
ok sure thank you so much for your assistance take care have a good day God bless
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.