hello I am having issues with Skype
Hello! Thank you for connecting to AIM Software services. I'm sorry to hear that, but no worries as I'm here to help you out. May I know your name and the last 4 digits of your account number?
it is Billy Spencer and the account number is 1988
Perfect! Could you also help me out with the name of your company Billy?
the company is Target Co
Alright! Could you also please elaborate the issues you're facing with the Skype application?
well people can not hear me and I have my mic plugged in
Thank you for elaborating the issue. Please allow me a moment while I go ahead and check with the application.
ok thank you
Thank you for being patient. I'd like to inform you that there was a small technical glitch in the application due to which you were having trouble using the application. But no worries, as I've resolved the glitch and now I kindly request you to refresh the application and let me know if the other party is able to hear you.
I just did it and that seems to fix what was going on
Amazing! As I've informed, there was a small technical glitch in the application and nothing to worry now.
awesome thank you for helping
Pleasure is all mine! Would there be anything else I may assist you with?
no that is it
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!