hello
Hello! How may I help you today?
I WANT TO FIX MY I PHONE.. WHICH HAVE GOT CRACKED YESTERDAY..
I'm sorry to hear about that. I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
SURE..
Sure, I'll help you with that. Please may I know your name?
MY NAME IS KARTIK PRASAD
Thank you! Please could you also share the contact number?
contact number - 947-025-6178
Sure, I'll also require the email address associated with the account.
Email address - kartikprasad542@gmail.com
That's great! Please allow me a minute.
okay
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.