HI
Hey there! Good morning. How may I assist you?
fixing the screen
Sure! I'll help you with that. May I know your name please?
RAJ KUMAR
Alright Raj! Could you please share your phone number?
8524002565
Amazing! Could you please help me with the email address on the account?
RAJKUMAR@GMAIL.COM
Great! Do you like to have a replacement mobile delivered to you?
YES
Awesome! Please give me a moment to initiate the process.
OK
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?