Hey there, Good morning!
Hi, My credit card was getting error
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is latha
well, I will also require your last name, please share it?
Yes, my last name is kumari
Perfect! would you please share the last four digits of your SSN?
The last four digits of SSN is 9009
Great! could you please share the 16 digits of your credit card number?
The 16 digits of credit card number is 5326589563214565
Okay, would you please help me with the date, time and amount of the charge?
Yes, Sure.The date is 26/06/2018 and time 5.00pm and amount $550
Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $550, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
Hope both we connected
I hope that was helpful, Did i answer all of your questions?