HAI
Hello! Thank you for connecting to AIM Technical services, how may I assist you?
ISSUE FOR MISSING PERIODIC SOFTWARE UPDATES
I'm soory to hear that no no worries, as I'm here to help you out. May I know your name and the last 4 digits of your account number?
NAME REENA ACCOUNT 6387
Perfect! Could you also please let me know the name of your company?
COMPANY:REE TECH
Thank you for providing all the required information. Please allow me a moment while I go ahead and check with the missing updates of the application.
OUTLOOK APP
I highly appreciate your patience, I'd like to inform you that I've updated the application to the latest version, also I've raised a trouble ticket about the missing updates of the application and our technical department will contact you in the next 30 minutes to completely solve the issue.
OK THANK YOU
You're welcome! Should I confirm that your issue has been resolved?
YEAH ISSUE IS RESOLVED
Wonderful! Would there be anything else I may assist you with?
NO
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!