Hi this is helan
Hello Helan!
Hi this is stella
I apologize however am I speaking to stella?
yes I wants to check my account balance
Sure! I'll help you in knowing your account balance. May I know the last 4 digits of your SSN.
7432
Perfect1 Now I'll need the last 4 digits of your account number?
7235
Alright. The a/c number ending with 7235 has $3218 as outstanding balance.
thank you for your information
You're welcome. Is there anything else I may help you with today?
thank you nothing else
I wish you have a great day ahead. Goodbye!