hi
Hey there, you're connected to Star cable customer service! How may I help you today?
my internet bill is too high
Oh! Is that so? I'll check that right away! May I know your name?
nivi
May I also know your account number?
6676 5466 3422
Awesome! Could you also help me with the last 4 digits of your SSN?
9088
What is the extra amount that has been charged?
56$
Alright! Please allow me a moment while I check the same for you.
ok
As I see, the amount was been charged, as it has been used more than the limit.
ok
Have a great day ahead and please do reach out to us in case of any further queries.