Hey there, how may I help you today?
Hey Spencer, I'm freaking out right now I think I lost my card
I'll help you with that. May I know your name please?
John Denver John D Denver*
Don't worry John, Could you please let me know the last 4 digits of SSN and credit card account number?
um yeah one second i think i have the card number saved ssn 0120 card 4532 8472 7667 7526
Awesome! It's a good habit to save the card number. Could you please let me know should I block the card?
Yeah I think thats better safe than sorry how do i get a new one
Sure, I'll block the lost card and issue a new one in a while. The new card will be sent to your place in few days.
tHAT IS AMAZING thank you spencer, i was worried i would need to spend hours on the phone
You're most welcome John. Is there anything I could assist you with? I hope we are still connected.
that's everything thanks again
You're most welcome. Is there anything else I could help you with?
Nope thats it
Good bye. Have a great day.