Hi
Hello there, how may I assist you today?
I want to know my claim status.
Sure thing! may I know your name?
Stephan
Stephan to check with the status I'd be requiring more details. Could you help me out with your policy number and the claim number?
Ok. UMX186352672 and XJX215
Perfect! Please stay connected while I go ahead and check with the department.
Sorry my claim no. is wrong. please correct it as XJS215
No worries, please don't be sorry. I'll note the correct number.
Thank you!
I highly appreciate your patience, I'd like to inform you that the payment has been done and the check will reach you in the next 3 days.
Ok, it helps more. Thanks for the information.
You're welcome! Would there be anything else I may assist you with?