hi
Hello there! How may I help you?
I wanted to inquire about new lower rates that I saw in ad
For sure. May I know your name please?
Monty
Thank you, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
4568 and 2586
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates.
OK
Perfect! Is there anything I could assist you with?