Hello. How may I assist you today?
yes I lost my credit card
Sorry to hear about your stolen credit card! Not to worry! We are always here to help you. May I know your full name please?
My name is Tom and my card number is 5623
Thank you for that information Mr. Tom. However, I'd also require your SSN?
ssn is 2352
Could you help me with the date when the card was last used?
25/12
Oh! So, did you file a police report?
no
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
ok thanks
You're welcome. Would there be anything else apart from this I may help you with?
no thanks
Thank you so much for your time. You have an amazing day!