HI JAMIE
A very good morning how may i help you?
GOOD MORNING, I NEED TO CHECK MY ACCOUNT BALANCE.
Surely I will help you. May I please know your name and the account number?
MY NAME IS MATILDA AND MY A/C NO.2309
Perfect! May I also know the last four digits of your SSN?
MY SSN NO.1398
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 2309 is $6000.
THANK  YOU, PLEASE TRANSFER $1500 TO MY FRIEND.
May i know the other account number you want the money to be transferred to and the amount also please?
MY FRIEND'S A/C NO.2380.
The amount was successfully transferred!
OKAY! THANK YOU SO MUCH.
You're most welcome. Would there be anything else I may help you with?
NO ,THANKS FOR BEING PATIENT AND YOUR RESPONSES.
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.