hi
Hello! How may I help you today?
ask for fixing the screen
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Great! Please may I know your name?
tharmsilv
That's great! Please could you share your contact number?
9947896230
Sure, I'll also need the email address that is associated with your account.
tharmsilv@gamil.com
Great! Please could you stay connected for a minute.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
no thanks
Thank you for connecting with us. Good day!