hi
Hello there! You've reached Blue Fire Software company, how may I help you today?
My computer Skype software is not working
I apologize, could you please be more specific with the issue you're facing with Skype?
no
Dear user, please be more specific with the response.
My software is hanging
I'll surely help you with that, could you please help me with your name and the last 4 digits of account number?
Jiorge, 4568
Thank you, Jioge. May I know your name of the company please?
Info tech
Awesome! Thank you for all the details, please allow me a moment while I look into your account and solve the issue right away.
waiting for your feedback
Awesome! I've looked into your account, I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
yeah sure
Great! Is there anything else I may help you with?