hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today? I hope we are still connected?
yes
How may I help you today?
every monthily bill was going up can you can you piease check
For sure! I'll surely check that for you, could you please help me with your name and the email address?
ganga gangagmail.com
Thank you Ganga, could you please be more specific with your email address?
ganga@gmail.com
Perfect! Could you please let me know the last 4 digits of SSN?
8940
Awesome! May I know how much extra amount has been charged on the bill?
4500
Oh! That's so no fair, I'll surely check that for you. Please give me a minute to proceed further.
ok thanks
You're welcome, thank you for staying connected. As you've failed to pay the previous month bill, you're charged and extra amount of 4500. Please ensure to pay the bill on the right time to avoid the inconvenience.
Ok I will pay the bill on time here after
Thank you for cooperating, will there be anything else I may help you with?
Nothing else thanks for your support
Always a pleasure! Thank you for reaching out to us, please feel free to contact us for further concerns. Have an awesome day ahead!
ok
Good bye!