Hello
Hello there, How may I help you today?
Need your help to resolve the issues for my credit card lost
Not a problem. I would be glad to help you out in this regards. May I know your name please?
My Name is Vincy Prince
Thanks Vincy. To pull up the information I will require your last 4 digits of the SSN. To pull up the information I will require your last 4 digits of the SSN.
My last 4 digits SSN number 3658
Perfect. Could you please provide me your full credit card number.
My credit card number is 6572876497276465
Thank you. Could you please provide me the date when card was last used.
I was used on 06/09/2018
Furthermore I'll like to know that, was a police report filed for the same?
Yes . I raised police complaint
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
Oh Great .. Thanks for your timely support
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