HAI
Hello, there! How may I assist you today?
credit card bill and charge removed
Apologies for the inconvenience caused to you, I'll help you out in removing them, could you please help me out with your full name?
surya
Awesome! Could you please help me out with the last 4 digits of your SSN?
7255
Perfect! Could you please help me out with your credit card number?
card number is 4275
Could you please help me out with the whole 14 digit number?
54634872914275
Perfect! Could you please help me out with the date of the charge and the amount of the charge?
date was 06/15/2018 and amount or charge  $55
Oh okay! Please stay connected while I go ahead and check with the account.
yes ok
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charges of $55 from your account.
thanks
You're welcome! Is there anything else I may assist you with?
no thanks
Awesome! It's always a pleasure assisting valuable customers like you. Have an amazing day ahead!