hi
Hello there! Welcome to Bradford Services, how may I help you today?
my internet bill is too high
I really apologize for the inconvenience, may I know your name and the 16 digit account number?
Abbott Amelia, 6675 8790 5365 sorry 6675 8790 5365 9000
Thank you Abbott, may I also know the last 4 digits of SSN?
1884
Perfect! May I know how much extra amount has been charged on the bill?
56$
I'm so sorry for that, please allow me a minute while I get this done for you.
ok
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of 56$. Please ensure to pay the bill on the right time to avoid the confusion.
ok thankyou
You're welcome, is there anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!