Hello
Hello! How may I help you?
My card has stolen by someone. Please block it as soon as possible.
I’m sorry about that. I understand you're upset, and I will do my best to help you. Please may I know your name?
My name is Lory Jackson
Thank you,Lorry. Please could you also help me with the credit card number and also your SSN number?
My credit card number is 4916 3066 9053 3456 and SSN is 454639401
Please could you provide me with the date on which the card was last used?
It was used on 06/15/2018
Have you filed a report with the police regarding this issue?
Yes. I have filed a report
I really appreciate that. Please allow me a minute to work on your request.
Okay
Thank you for your patience. I've blocked the card to prevent misuse and I’ve also initiated a request for a new card, you’ll be receiving it within the next 48 hours.. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?