Hi Riley
Hey! A very good morning to you. How may I help you today?
My credit card was lost
I'm sorry to hear about your lost credit card. Not to worry at all! We are always here to help you. I'll sort it out for you. May I know your full name please?
My name is Manju
May I also know the last four digits of your SSN?.
The last four digits of SSN is 5669
I'd also require the complete 16 digit credit card number.
Yes, My credit card number is 568956232154569
Thank you. Could you help me with the date when the card was last used?
The last used date was 26/06/2018
Not a problem! Did you file a police report about it?
Yes, i have filed a report at police station
Great! That'll be really helpful. Not to worry! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. Also, I've blocked the card for now.
Thank you very for your immediate help
You're always welcome. We aim to make your experience the best one! Would there be anything else apart from this I may help you with?