Hello! How may I help you today?
hello I lost my card today while I was in a crowd. can you please block it immediately
I'm sorry about that. I'll do my best to help you. Please may I know your name?
my name is james d and my card number is 1111 1111 1111 1111
Sure, thanks. Please help me with your SSN too.
111111111
Sure, when was the card last used?
yestreday morning I guess
Okay, have you filed a report with the police regarding this issue?
nopes. Please block it to avoid any loss from the card. I will go witht the complaint once it has been blocked
Surely, do not worry about it. I'll block it right away. However, I request you to report this to the police.
sure I will do that. btw can you issue a new card
Sure, I can also issue a replacement. Please allow me a minute.
sure
Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. I’ve also initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?
nopes. thanks a lot for helping me bye
I'm glad I could help. Thank you for reaching out to us. Have a great day!