hai
Hey there! How may I help you today?
my iPhone screen just cracked
I'm sorry about that. Please may I know your name?
aji
Sure, Aji! I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Great! I'll do my best to help you. Please could you share your contact number?
9484563403
Sure, could you also share the email address associated with the address?
kannan@gmail.com 8/241 channai
Sure, thank you so much. Please allow me a minute.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.