Hey there! How may I help you?
Hello Charlie
Hello again, whats your query please?
I want to report to your bank that I have lost my credit card
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please provide your name.
My name is Sanju Kumar
Thanks, Mr Kumar! Please could you help me with the credit card number and also your SSN number?
My credit card number is 1472589632145698 SSN number is 554878693
Thank you, please could you provide me with the date on which the card was last used?
I lost my card on 18th June 2018
Okay, have you filed a report with the police?
oh I am Sorry Charlie. I lost my card on 17th June 2018. Not on 18th June
No problem,sir. I'll change that for you right away. Could you tell me if you have filed a report with the police?
Yes. I have filed a report with the police on the same day
I really appreciate that. Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?