HI
Hello! How may I assist you?
cancel my cable service
I'll help you out with that. However, could you help me out with your name and the email address?
raj raj@gmail.com
Could you also help me out with the last 4 digits of your SSN?
5423
Thanks for providing the required information. May I know the reason behind the request of cancellation of your service?
change to premium cable
Would you want me to to upgrade your service?
yes
That's awesome! But I'm sorry I wouldn't be able to help you out with that as you've reached the wrong department.
sorry i dont like cable service
May I know the reason behind not liking the service?
because my child always watching tv he does not study
I understand your concern for your child. However, you can always deactivate the channels which you kids watch and continue with the other channels and it will also reduce the amount of your bill.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
ok bye
Goodbye!