HI
Good morning, thank you for contacting enterprise software company, How may I help you?
I WANT TO UPDATE OUTLOOK
Not to worry let's get your application updated. Could you please help me with your name?
JAMES
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
MARTIN 4152
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
OK
The application should be working perfectly fine now. Could you please check it?
YES
Awesome! Would you need anything else I could help you with?
NO THANKS
Thanks for reaching out to us.  Have a great day ahead.