HELLO
Hey! A very good morning to you. How may I help you today?
REPORT ERROR IN CREDIT CARD
Sorry to hear that. Surely I will help you. May I please know your first and last name?
ROOKU
May I also know the last four digits of your SSN?
8452
I'd also require the complete 16 digit credit card number.
7868776869905665
Thank you. Could you help me with the date and amount of the charge?
21/06/2018 $20
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.