Hello!
hi my name is muu moo
A very good morning, How may i assist you today?
My credit card bill having error. please remove the charge
May I please know your name and the card number please?
Name muu moo, Card No 2255224422772288
Perfect! May I also know the last four digits of your SSN?
5599
To process the request I'll now require the date of charge, and the amount of charge.
05.02.2018   Amount 600$
Awesome. I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Also i need to change my address
May I know the new address , so that I can update the same for you.
nwe address is     29 Main street, new york, 10010
Great. I have gone ahead and updated the new address for your convenience.
Let me know the new lower rates
All right. I apologize I will be not able to give you the information at this point of time. However someone from our bank will reach you back in few days to give you all important information.