HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I apologize for that, could you please let me know your name and the email address?
SUJI & SUJI78@GMAIL.COM
Thank you Suji, could you please help me with the last 4 digits of SSN?
9099
May I know the extra amount that has been charged on the bill?
$50
Thank you for all the details, please give me a minute to proceed further.
OK
I really appreciate for your patience, as there’s an increase in the government taxed you’ve been charged an extra amount. We’ll make sure there won’t be any increase in the bill from the next month.
OK THANK YOU
You're most welcome, is there anything else I may help you with?
NOTHING ELSE
Thank you for reaching out to us, please feel free to contact us for further issues. Have a great day ahead!