Hello! Good morning. How may I help you?
my iphone screen just cracked please fix my mobile screen
Sure, I'll help you with that. May I know your name please?
lavanya
Alright Lavanya! Could you please share your phone number?
9874586954
Great! Could you please share the email address that's on the account as well?
lavanya@gmail.com
Perfect! I'd be able to get you a replacement. Do you want me to do that for you? Are we still connected?
yes
I apologize. Would you need a replacement?
yes
Awesome! Please allow me a moment to process your request.
ok
Thank you staying on hold. I've a good news for you. Your request has been processed and you'll be receiving the replacement device within a couple of business days. You need to send the current device in the return envelope. Is there anything else that I may help you with?
thank you bye
Fantastic! It was good to assist you. Have a wonderful day. Bye.