hai
Hello there, Good evening!  How may I help you today?
i ask for fixing the screen
I apologize, I'll be unable to help you in this regard. However, If there is an insurance for your mobile and there is any damage or crack to the phone, I'll surely help you get a replacement done.
my phone screen damaged
Sad to hear that! I'll definitely help you in this regard. May I know your full name please?
rajan hello there
Could you please help me with your contact number and email address?
9876767878 rajan@gmail.com
Perfect! Thank you for sharing the information, Allow me a moment, I'll be right back with the resolution.
ok
Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok thanks
You're welcome! Would there be anything else that I may help you with?
no
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!