hi
Hey there! How may I help you today?
ask for fixing the screen
I'm sorry about your phone. I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
no
I'm sorry. Would you like a replacement for your phone?
User ask for fixing the screen
I'm sorry, I'll not be able to fix your screen. Please visit the nearest outlet for fixing the screen. Hello?! Are we connected? As there has been no response from a long time, I assume you're away. I'm forced to close this chat. Thanks for reaching out to us. Good day!