Hey! How may I help you today?
I would like to report and error on my credit card bill
Surely I will help you. May I please know your first and last name?
And I wondered if I could also change my address today? Laura Chimes
Perfect! May I also know the last four digits of your SSN?
1272
I'd also require the complete credit card number.
4203 7905 6423 1278
Thank you. Could you help me with the date and amount of the charge?
4/23/18 25.78
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Also, may I know the new address?
The new address is 1470 W. Chestnut Ave, Miles, CA 91072
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
Thanks so much for you help!
You're welcome. May I confirm if all your questions have been answered for today?
Yes, they have! you have been most helpful! Have a great day!
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.