Hello! Good morning! How may I assist you today?
MY PHONE WAS CRACKED
So sad to hear that.
CAN YOU DIRECTED ME TO HOW TO SOLVE THE ISSUE
Do you like to have a replacement mobile delivered to you?
YES
Great! I'd be glad to help you with that. May I know your name please?
SILK SUMITHA
Alright Silk! Could you please share your phone number?
+01-789-963-1254
Amazing! Could you please help me with the email address on the account?
SILKHOT23@GMAIL.COM
Awesome! Please give me a moment to initiate the process.
OK
Thank you for waiting. I appreciate your patience. I've processed the request for a replacement device and you'll be receiving it in a couple of days. You need to send the damaged piece in the return envelope. Is there anything else that I may help you with?
NO THANK YOU
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.