Hello Sam.
Hello! How may I help you today?
I need Check my account balance?
okay! I'll surely help you with that, May I know your first and last name please?
Ross, Taylor
Awesome! Also, may I please know the last four digits of your account number and SSN?
8523
Well ross, would you please share the last four digits of your SSN?
3214
okay! great, thanks for sharing that information, please allow me a moment while I proceed with your request. okay. great! your account balance is $10,000. Would there be anything else I may help you with?