Hello! Good morning! You've reached to ATA Tech solution center. How may I help you today?
Hello, Good morning! My Skype application is not working and missing periodic software updates. could you help me with that?
Oh no! That's sad to hear. I'm here to help you out, May I know what exactly is the issue with your outlook?
Skype application is not working. please check the problem.
t, May I know what exactly is the issue with your skype? May I know what exactly is the issue with your skype?** Are we connected?
software not opened.
Not to worry. I'll surely help you out. May I know your name and the last four digits of your account number?
My name is Consuelo G Moser and last 4 digits of my account number is 2012
Thank you! Could you please let me know from which company are you contacting us? I hope we are connected?
Moser Tech company. sorry for the late. yes we are connected
Okay! Could you please check if you've updated the app to its latest version i.e. 9.0?
Yes i have updated.
Great, Could you please try to uninstall and reinstall the app?
Okay.
Could you please confirm, if your query is resolved?
Yes. But i need another help. i missing periodic software updates. please help that.
sure!  Please don't worry I'll cut a ticket to our internal team and they will resolve the issue in a snap. Please be assured that the issue will be resolved as soon as possible.
Okay. Thank you!
Awesome! Is there anything else I may help you with?
No Other concern. Thank you for your support!
Fantastic! Thank you for contacting us in this regards! I'm glad that I could resolve your query! In case of any further assistance please contact us anytime. Have a great day ahead.