Hello, why does my cable bill keep going up?
Hello there! Welcome to Act Fiber-net Broadband. I'll help you with the issue, could you please let me know your name and the email address?
Bob. Bobanderson@aol.com
Thank you Bob, may I also know the last 4 digits of SSN?
1234
Perfect! Could you please let me know how much extra has been charged on the bill?
50 bucks. I want to cancel my service please.
I really apologize for the inconvenience, please give me a minute to check the reasons for the increase in the bill.
Thanks
Thank you for staying connected. As you've not paid the previous month bill, you've been charged an extra amount of 50. Please ensure to pay the bill on the right time to avoid the inconvenience.
Cancel my service.
I apologize, we will make sure you get the perfect service as soon as possible. we can offer you the one time 15% promotional offer.
No thanks, cancek my service. Why does my bill keep going up?
Are you sure you'd want me to cancel the service? As you've not paid the previous month bill, you've been charged an extra amount of 50. Please ensure to pay the bill on the right time to avoid the inconvenience.
Got ya. Ill pay but cancel my service please/
For sure! As per your request you're service has been cancelled.
Thanks for the help.
You're welcome, is there anything else I may help you with?
No thank you.
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!