hi
Hello there! Welcome to Act Fiber net services, how may I help you today?
my bill keeps going up why
I really apologize for the inconvenience caused to you, may I know your name and the email address?
veera raiu veera8876@gmail.com
Thank you Veera, could you please let me know the last 4 digits of SSN? '
7765
Thank you for all the details, please allow me a moment while I check that for you.
ok
Thank you for being patience, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time to avoid inconvenience.
i want close my service
I really apologize, we can provide you 10% off for the next monthly bill. Will that be fine with you?
ok
That's great! Thank you for cooperating, we regret your inconvenience. Is there anything else I may help you with?
no
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!