hai
Hi! Good morning, Fast net cable services, how may I assist you today?
change my service
Sure! I'll be glad to help you in this, may I please know your name?
kannan
Thanks Kannan! Could you please share you complete 12 digits account number?
956742368452
Great! May I please know the last 4 digit of the SSN?
9546
Perfect! May I please know which service are you currently using?
yes
Could you please let me know the current service pack you are using?
yes
Dear user, please respond according to what has been asked. Please make sure you read the question clearly and answer.
I am sorry. I was busy in some other thing. i am ready now. I would like to change the internet plan Could you please help me on that ?
May I please know which service plan are you currently using?
Currently i am using 2MBPS plan. i like to upgrade to 4mbps
Do you mean you want to have premium pack?
yes please
Great! Please allow me a moment to process your request.
sure. Take your time
Thanks fro being so cooperative, I've processed your request and changed your plan, anything else I may help you in?
Perfect. Could you also change my email address? my new email address is kannan2018@gmail.com
Sure! May I please know your old email address?
my old email id was kannan2016@gmail.com
Sure! Please allow me a moment to do so. Sorry to keep you waiting, I've changed your email address to the new email address you provided. From now on you'll get the updates on your new email address. Anything else I may help you in?
No problem. Thanks for your help today. Nothing else is needed. Have a good day. bye
My pleasure! Thanks for choosing our services, have a great day. Goodbye.