Hey there, how may I help you today?
An error occurred in my credit card bill
I'll be glad to help you out with that. May I know your name please?
My name is John smith
Hey John, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN is 4872 9540 3677 1543
Perfect! May I know the date and amount of the charge?
It has been charged on 05/18/2018 at 11 am and amount is $25
Thank you John, kindly give me a minute to proceed further.
Sure
Thank you for your patience. The error has been successfully removed. Please, let us know if there's any other errors.
Thank you Spencer Nothing else
Always a pleasure assisting you. Have a great day.