Hello. How may I help you today?
Good afternoon.I wanted to report my card lost or stolen, I'm not sure which one honestly but I can't find it anywhere
I'm so sorry to hear that your card was stolen. I'll sort that out for you. May I please know your full name?
Anastasia Hill and the card number is 8586-6669-0212-0077
May I also know the last four digits of your SSN?
1285
Could you help me with the date when the card was last used? Are we connected?
yes it was yesterday June 25th
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you so much
You're most welcome. We are obliged to serve customers like you. Would there be anything else I may help you with?
That was everything for right now if I have any questions once I get the card I will reach out again. Have a great day
Sure! We are always here to help you with your queries. I’m glad. We aim to make your Banking experience a pleasant one.