HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I'll help you with that, may I know your name and the email addres?
WILBUR wilbur.smitham@gmail.com
Thank you Wilbur, may I know the last 4 digits of SSN>
1040
Perfect! Could you please let me know the extra amount that has been charged on the bill?
$60
Thank you for the details, kindly give me a minute while I get this done for you.
OK
I really appreciate for your patience, as there’s an increase in the government tax rates you’ve been charged an extra amount. We’ll make sure there won’t be any increase in the bill from the next month.
OK
Perfect! Is there anything else I could help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're most welcome. Thank you for reaching out to us, please feel free to contact us for further issues. Have a great day ahead!