hi
Hey there! How may I assist you today?
i want fixing the screen
I'm sorry sir, I'll be unable to help with fixing of the screen. However, could you please elaborate on your query? Is your phone screen broken or damaged?
my phone screen is broken
Sad to hear that. I'll surely help you with that. Could you please help me with the your full name?
Turner Love
Perfect! May I know your phone number and email address on the account?
6512398760 turnerl66@gmail.com
I appreciate your patience in sharing the details. Please allow me a minute or two, while I quickly do the needful.
okay
Thank you for holding on. I'd like to inform you that, I'll be able to replace the broken phone with a brand new phone. And, I request you to return the broken device in an envelope. I'd also like to inform you that unless we get the broken one, we'll be unable to do the replacement. Hope you understand?
yes sure
Awesome! Is there anything more that I may help you with?
no thanks
Your welcome! Thank you so much for bringing this up to us, hope that was useful. We are always grateful to have customers like you. Good day!