hi,good morning
Hello, good morning! How may I help you today?
my phone is damaged so please replace the phone
Oh! I'm so sorry to hear that! May I know your full name please?
name: jack
Awesome! Could you also help me with your registered mobile number and the email address?
mobile no: 748 294 0462 and email address: jack24@gmail.com
Thank you for the information. Please allow me a moment while I get the best solution for you.
ok
I appreciate your patience! As I see, you have insured your phone while making the purchase, I've created a replacement for your phone, and I request you to send the current broken device in the return envelope. I hope this helps.
ok thank you
You're always welcome! Have a great day ahead!