Hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I want change my broadband
I apologize, could you please be more specific with your concern?
Change my broadband Are we connected
Yes! we are! Could you please read the guidelines and let me know the query?
Trouble connect internet
For sure! May I know your name and the account number?
Rosa Proctor 3748329875947438
Thank you Ros, may I know the last 4 digit of SSN?
8765
Perfect! Could you please let me know if you've restarted the router?
okay
May I know if you restart the router?
no
Could you please restart the router and let me know if the internet is working or not?
yes
Is the internet working now?
yes
Awesome! You're issue has been resolved, will there be anything else I may help you with?
Nothing else Thank you very much
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
Have a great day Good bye
You too! Good day!