Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
i want to upgrade to my internet speed
For sure! I'd be glad to help you with that, could you please help me with your name and the 16 digit account number?
my name is raja account no 7896541589647852
Thank you Raja, may I also know the last 4 digits of SSN?
ssn no 4896
Thank you very much, could you please let me know which service you currently have?
I am using 2MBPS now i want to upgrade 8MBPS
For sure! May I know the current service?
My current service is 2MBPS
I'll do that for you, please give me a minute to proceed further.
ok
Thank you for staying connected, you're now upgraded to the fastest internet service,
ok thanks
You're welcome, is there anything else I may help you with?
no need
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!