Hello there!
i want change address
For sure, may I know your name please?
Shayla Burgess
Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
2302 and 6025
Perfect! May I know the new address as well?
9566 Bear Hill St. 
Media, PA 19063
Thank you for the details Shayla. Please give me a minute to proceed further.
ok
I greatly appreciate your patience. Your request has been successful.
the company's new lower rate for me ?
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates
ok .thank you
Always a pleasure. Is there anything else I could assist you with?