Hello there, How may I help you today?
My credit card bill debit some amount extra so please remove that amount
I apologize for the error cause however I would be glad to help you out in this regards. May I know your name please?
ram
Thanks Ram. To pull up the information I will require your last 4 digits of the SSN.
5865 account number 256658564
Perfect. Could you please provide me the last four digits of your credit card number.
5866
Thanks. To process the request I'll now require the date of charge, time of charge and the amount of charge.
13/6/18 500
Thank you for the information. Lastly I'll require the time of charge.
12.56pm
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
ok  thnaks thanks
My pleasure. Anything else I may help you out with?