hi
Hey there! How may I assist you today?
my internet bill is too high
I'm so sorry for that I'll surely help you in this regards however, could you please let me know your name and the 16 digit account number?
Ruecker Guadalupe, 6676 8799 8790 0098
Thank you Ruecker, may I know the last 4 digits of SSN please?
6573
Perfect! Could you please help me with the extra amount that has been charged on the bill?
ok
Could you please be more specific with the amount that has been charged extra?
67$
Sure! Kindly give me a minute to proceed further.
ok
Thank you for staying connected. I see that you've exceed your data usage limit you're charged an extra amount of 67$.
ok thankyou
You're welcome, will there be anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
My pleasure! Thank you for reaching out to us, have an awesome day ahead!
ok bye
Good bye!