hi good morning
Hey! A very good evening to you. Welcome to Sony Cable service, how may I help you today?
MY INTERNERT BILL IS TOO HIGH
Oh! I'm so sorry to hear that! I'll check the reason behind it right away! May I know your name please?
THOMAS ARWEL
Awesome Arwel, could you also help me with your account number and the last 4 digits of your SSN?
SSN:9087 ACCOUNT NO:4567 7865 6778
Perfect! As I've checked, your data usage was more than the limit and that is only the reason behind your high bill.
OK THANKS
You're welcome! Would there be anything else I may help you with?