HI
Hello! Good morning, Fast net cable services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
May I please know your name and email address so that I could check the details?
SUJI & SUJI78@GMAIL.COM
Thanks Suji! May I please know the last 4 digit of the SSN?
5258
Perfect! Please allow me a moment to check the details.
OK
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
OK
Alright! May I please know if there is anything else I may assist you in?
NOTHING ELSE
It was great assisting you, have a great day. Goodbye.