HI
Hello! How may I assist you?
bill keeps going up
I'll check with your account and let you know immediately. May I know your name and your email address?
seenu seenu@gmail.com
Could you also help me out with the last 4 digits of your SSN?
6985
Perfect! Please allow me a moment while I go ahead and check with your account.
ok
I highly appreciate your patience. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no thanks
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!