Hello! Good morning!
I have an error in my credit card bill
Yes I'll help you with that, However, could you please elaborate more on the query
$50 has wrongly debited in my account.
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Riki Pandey
Perfect! Could you please share the last four digits of your SSN?
5005
Great! Could you please share the 16 digits of your credit card number?
6012749831640200
Okay, Could you please help me with the date, time and amount of the charge?
$50 has charged on 06/16/18 at 5:23 PM
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
okay
Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $50, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
No
Hey, did I answer all your questions for today?