hi
Hello! How may I assist you?
My iphone screen was cracked. So I may claim the insurance to repair my phone.
Okay I'll help you out with the claiming of the insurance. May I know your name?
Bibin
Bibin could you also help me out with your phone number and the email address associated with the account?
9786505581 & bibin@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
k
Thank you for being patient, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
Sure I will send the damaged phone.
Thank you! Would there be anything else I may assist you with?