hi
Hey there, how may I help you today?
my credit card was stolen, some stranger took my hand bag, can you block my card now?
I’ll help you with that. May I know your name please?
mithra
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
ssn no: 7736 card no: 3343
Thank you for the details. Kindly give me a minute.
sure
May I know the date when was the card last used?
yesterday
Perfect! May I know if there's any police complaint filed about the lost?
no, can you help me out ?
I'd request you to file a report to police while, I proceed further.
ok i will do that
Awesome! Kindly give me a minute. Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
thank you , and i need to order a new card, can you take a request
For sure, Is it the same account ending with 3343 you're referring to?
yes
The new credit card will be sent to the updated address shortly.
thank you so much you can end the chat now
Thank you for reaching out to us. Have a wonderful day ahead.