Hi
Hello! Welcome to Blue Fire Software company, how may I help you today? I hope we are still connected?
yes connected whatsapp is not open
I'll be glad to help you with that, thank you for choosing us. May I know your name and the last 4 digits of account number please?
pavithra and 8748
Thank you, Pavithra! Could you please help me with the name of the company you're working at?
HCL Technologies Limited.
Thank you very much for all the details, I hope you've upgraded to the latest version of Whatsapp. However, could you please check if the issue is the same in other computers or operating systems?
ok I will check
Sure! Take your own time and let us know. Will be waiting for your valuable response.
ok thank you
My pleasure! Not to rush you, may I know if you're facing the same issue in other devices as well?
no
Sure! I'll look into the issue right away and get this solved immediately. Please allow me a moment while I get this done for you. That's great! I've upgraded to the latest version of Whats app of yours, please let me know if the whats app is opening?
ok
Great! I hope the issue has been resolved?
yes resolved
That's awesome! Would there be anything else I may help you with? I hope we are still connected?
yes connected nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!