Hi Drew
Hello there, how may I help you today?
My credit card was lost
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your full name?
My name is Sarath Kumar
Okay! Could you please let me know your last 4 digits of SSN number and credit card number?
8653
Could you please let me know your credit card number?
0350230520999
Great! Thank you for the details. Could you also let me know when was the card used last time and was there any police report filed?
05/22/2018 Yes
Okay, that's good. Please allow me a moment while I go ahead and block your card.
Okay i am waiting
I highly appreciate your patience, I would like to inform you that I've successfully blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
Okay Thank you for your help
You're welcome! Is there anything else I may help you with?