Good morning
A very good morning to you. Welcome to Star cable service. You're connected to Riley. How may I help you today?
Hi, I just moved to a new home where I need of new cable service. Could you help me in getting that?
Sure, I'll be glad to assist you in this regards. I'd need few details before I go ahead and make a new cable connection request for you. May I know your name please?
My name is John Williams
Your email address would be?
johnwilliams001@mail.com Please ignore it..its johnwilliams0001@mail.com
Not a problem! Could you also help me with your home address?
Sure, wait a moment 196 Woodside Circle Mobile, FL 36602
Alright! And what kind of cable service would you like to sigh up for? We have basic, premium and platinum service plans available as of now.
Can I know about these services in details ..Like difference between these plans and rate of each plan. I hope you know which could be best to have.. So better you suggest me the best plan to go with.
I'd suggest you to go for platinum plan, as you'll be able to watch all the channels. Whereas in premium and basic plans, you'll be able to watch on;y 75 and 50 channels respectively. Platinum plan costs you $100 per month and will let you watch all the channels available. only*
So I think Platinum would the best choice. Okay I will go with it ..Please confirm it
Awesome! Could you help me with your credit card number for the service activation?
sure its 2457 1896 4590 3679
Thank you for the information. May I know what time slot would you prefer for the installation of the cable? We have 3 time slots available, 8AM-12PM, 12PM-3PM and 3PM-7PM. Which time slot would you prefer?
Morning would be better I think. Hold a minute . I am not available at that time for this whole week. So please fix it evening schedule. I am okay with that in this week.
Alright! Should I confirm the time between 3PM-7PM then?
Yes please confirm it
Alright! I've made a request to our team and our technicians will be there at your address between the preferred time slot for service activation. I hope this helps.