MY PHONE IS CRACKING
Hello! I'm sorry about that. I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
OK THANK YOU
Sure, please may I know your name?
HARINI
Thank you! Please could you also share the contact number?
678 999 0567
Thank you, may I also get the email address associated with the account?
HARINI34@GMAILCOM HARINI34@GMAIL.COM
Sure! Thank you! Please could you hold on for a minute. I'll get back to you real quick!
OK
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OK THANK YOU
Thank you for reaching out to us. good day!