Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
HI Good Morning..
A very good morning! How may I help you today?
In my home internet was not working.can you help me ?
I'll help you with that, could you please let me know your name and the account number?
Nivash..Account number is 85799431
Thank you Nivash, may I know the last 4 digit of SSN?
7845
Perfect! May  I know if you've restarted the router?
Yeah..Restarted.
Not a problem, please give me a minute to proceed further.
Take your time
Good news! Need not to be worries, a new router will be sent to your address and the executives will reach out to you for the fixation. Will that be fine with you?
Thanks a lot
You're most welcome, I hope all your queries has been resolved.
Yes.
Awesome! Is there anything else I may help you with?
no
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!