Hi! How may I help you?
Hello. My phone broke this morning! Can you help me with that?
So sorry to here that, I'll be glad to help may I please know your full name?
yes, my name is puneet arora.
Thanks Puneet! Could you please share your phone number?
sure! the phone number is 8954589560. Sorry, there was a typing error, the correct number is 9656452530.
No problem, could you please share you email address?
the email address is punnet143@hotmail.com.
Great!, please allow me a moment to check in the details.
okay!
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
okay done! is it a deal?
sure! Is there anything else I may assist you in?
no thanks you were helpful. have a great day Cameron.
My pleasure! Have a great day, good bye.