hi
Hello there!
yes..an error in my credit card bill
I'm sorry for the inconvenience, may I know your name please?
sanga mithu
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
ssn num-7678,credit card num-1267
May I know the date and amount of the charge?
21st june,$300 has been charged
Thank you for the details. Kindly give me a minute.
sure
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
ok..need to change my address in my a/c
May I know your new address as well?
12-ethic street,usa
Perfect! Please give me a minute to proceed further.
need to know about company's interest rates sure
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates.
ok..thank you
You’re most welcome. Is there anything else I could help you with?