hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
device is not working
Definitely! I'll be happy to help you in this regard. May I know your full name and your account number?
raja 458967523698547
Lovely! Could you also please help me with the last 4 digits of your SSN number and if the green light on the router is working?
1254 yes
Perfect! Thank you for responding. Allow me a moment, I'll get this done for you.
ok
Good news! In order to avoid certain issues again, I'll get the old router replaced for you. And our executives will reach you within 2-3 business days. Would that be okay?
ok
Great! May I confirm if all your questions have been answered for the day?
2-3 business days.
Definitely sir, within 2-3 days you'll be replaced with a new router. Is there anything else that I may help you with?
no thanks
Thank you for bringing this up to us, wish to assist you again. Have a wonderful day!