hello
Good morning! You've reached Net link Media Services. How may I help you?
yes, recently I have noticed that my bill keeps going up , what will be the reason?
I regret your inconvenience. I'll surely help you get the reason. Before that, could you please help me with your full name and your account number?
Martin Jensen 8155600391899567
And, also may I know the last 4 digits of your SSN number and also the extra bill amount?
8763 and 10$
Thank you for that Mr.Jensen. Could you please allow me a moment, while I get this done for you?
sure
Thank you for holding up. I'd like inform you that there is an increase in taxes rates, which is why your bill has gone up.
ok, but I would like to cancel my cable service
Sure! Before I do that. There is a one-time offer special promotional offer of 10% off in your next months bill. Would you like to avail that offer?
if you give discount for six months I can stay
My sincere apologies Mr.Jensen. Our company s policy doesn't accept that. Would there be anything else that I may help you with/
no, thanks
Thank you for reaching out to us, wish to assist you again. Goodbye!