hai
Hey there! Welcome to Act Fiber Cable services, how may I help you today?
cance my service
May I know your name and the account ID?
lilly 548769854523
Thank you Lilly, may I know the reason for the cancellation for the service?
no
Isn't there any reason for the cancellation?
no reason
We could actually provide you a discount of $5 per month, we don't want you to loose the best cable service.
my moving to a new city
That's awesome! We would like you to switch the service to the new city, that won't be any problem right?
no broblem
That's perfect!  I've contacted the respective branch member for the installation process. Our executives will reach out to you for further details.
ok
Fantastic! Is there anything else I may help you with?
ok no thanks
My pleasure! Thank you for reaching out to us, have an awesome day ahead!
ok thanks
Always a pleasure! Good bye!