hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
change my service
Definitely! I'd be glad to help you in this regard. May I please know your name and your account number?
kumar 751203754110
Lovely! Could you also please help me with the last 4 digits of your SSN number and the current service your using?
4523
And, also may I know the current service your using and the new service you'd like to change to?
internet,  change to  home phone
Awesome! Thank you for that. Please allow me a moment, while I get this done for you.
ok
Fantastic! I appreciate your patience in staying connected with us, I'd like to inform you that I've updated your service to home phone and this will reflect on your bill from next month.
ok thanks
You're welcome! Would there be anything else that I may help you with?
no thanks bye
Thank you for bringing this up to us, wish to assist you again. Have a wonderful day!