Hello Casey. A very good morning to you.
Good Morning to you as well! How are you?
yeah good. i hope you too good.
Definitely! I'm doing very well. Thank you for asking that.
I have to lost my credit card . could you help me
Yes1 Sure. If it’s okay with you, we’ll need to collect a little bit of additional information before we proceed.
Okay what kind of information you need from me.
I'll need your first and the last name please?
Myname is Michael Cross
Thank you Michael. I'll require the last 4 digits of the SSN to make sure I get your correct bank details.
last 4 digits of my ssn 9023
Thank you. Could you please give me the complete credit card number.
yeah definitely, Credit card number is 4570 9829 8374 6547
May I also know when this lost card was lastly used on?
i was used atlast 25th june, 2018
Was a police complaint filed for the same from your end?
Yes, i was filed a compliant on same day.
Perfect! Then I'll go ahead and block the same for you. Also I've issued a new card for you which will be delivered at your mailing address within 2 business days.
okay thank you very much.
You're welcome! Is there anything else I may help you with?
There.
Is there anything else I may help you with?
No, thanking you. have a great day ahead!
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