HI
Hello! how may I help you today?
I HAVE CHANGED CREADIT CARD BILL CHARGE REMOVED
May I please know your first and last name?
NAME ANU SRI AND SSN NO : 1110 AND A/C NO : 6667.
Perfect Anu! Thanks for sharing that information.
OK
could you please help me with date, time and amount of the charge?
THE DATE :09/05/2018 AND THE AMOUNT $90 DOLLARS.
Awesome, please allow me a moment while I process with your request.
OK
Perfect! please allow me a moment while I process with your request.
OK
okay Anu, I've made a request for refund of $90 which you will receive the amount within 48 hours. Is there anything else I may help you with?
NO ,THANK YOU
Your most welcome, Have a great day ahead. Goodbye.