Hello
Hello! How may I help you today?
My Iphone screen got cracked. Could you help me to fix the screen?
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
Yes. I want replacement.
Great! I'll do my best to help you. May I know your name?
My name is Bobby Glen
Sure, Bobby! Please may I get the contact number?
Sure. My contact number is 214-861-0976
Sure! Please could you also share the email address associated with the account?
my email address is BobbyKGlen@jourrapide.com
Sure! Please stay connected for a moment.
Okay. Sure.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.