hai
hello there, I hope you are having a wonderful day!
my credit card was lost
I'm so sorry to hear that, I'll try my level best to help you out in this regard. However, to help you with your query I'll require your basic account details.
ok
May I know your first and last name please? May I know your first and last name please? I hope we are connected?
yes my name is kavi
Hey, I'll also require your last name?
my name kavi
hey, kavi would you please share your last name?
mu full name is kavi
Okay! could you also share the last four digits of your SSN?
5874
Perfect! Could you also share the 16 digits of your credit card number?
1235478965478956
Okay, Could also share the date when you used your card for the last time?
date is 03/05/2018 time is 07:21 pm
Alright! I hope you've filed a police report about your lost credit card?
no.
Oh no! I'm so sorry but I wouldn't be able process further. According to our banks policy first you'll have to file a police report. After you've filed a police report please contact us immediately we'll block your card right away!
ok thanks.
You're welcome! I hope that I have answered all your questions, Hope to see you again. Have a great day ahead!