hello
Hey there, how may I help you today?
I MADE A PURCHASE $100 UT SHOWS ME $120
I’ll help you with that. May I know your name please?
APARNA
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN-6877 A/C-2526
May I know the date of the charge?
21/06/2018
Thank you for the details. Kindly give me a minute.
YES
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
OK
May I know if there's any other concern?
WANT TO CHANGE ADDRESS
May I know your new address as well?
NO-45/46 SACHIN STREET ,NM-45
Awesome! Kindly give me a minute.
YES
I appreciate for holding on, your request has been successful.
THANKS
You’re most welcome. Is there anything else I could help you with?