Hi
Hello! Good morning, You're connected to ATA Tech solutions. How may I help you today?
i have problem with skype app.its not opening showing error. file corrupted
Oh no! No problem, I'm here to assist you. May I know if you're using the latest version i.e. KI5.15.0?
yes sam
Alright, Could you please try to uninstall and reinstall the app?
i have no back up to reinstall the app
Okay, Could you please share your name and the last four digits if your account number?
4520 chandru
Thank you! May I know your company name please?
sam info tech
Thank you for sharing your details. I've checked in your account, I can see that you're using the old version and there was a technical glitch and that's the root cause of the problem. I've upgraded your app and also cleared the glitch.
thank you i have to update microsoft outlook too
Amazing! Would there be anything else I may help you with?
no
Fantastic! I'm glad to help you out. Thank you for contacting us. have a great day ahead.