HELLO
Hello there, how may I help you today?
SOME ERROR IN CREDIT BILL
No worries,  I'm here to help you out, could you please help me out with your full name and last 4 digits of your SSN?
JUNGA 4657
Great! Could you also please help me out with your credit card number?
9561
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
06/23/2018 $10
Okay great! Please allow me a moment while I do the needful.
YES SURE
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $10 from your account.
OK
Is there anything else I may assist you with?
YES CHANGE THE ACCOUNT ADDRESS
Sure! Could you also please help me out with your new address?
NO-89/54 KOTTIAI ROAD,KO-56
Okay great! Please allow me a moment while I do the needful.
YES
I highly appreciate your patience, I would like to inform you that your address has been successfully updated to NO-89/54 KOTTIAI ROAD,KO-56.
OK
Is there anything else I may assist you with?