Hello, how may I help you with today?
I want to change the address associated with my credit card.
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
My name is John Doe, last 4 digits of SSN is 0000, and credit card number is 1234123412341234
Thank you. Could you please help me out with the new address?
The new address is 000 Fake Road
Thank you. Bear with me for a moment while our system finishes processing your information.
I'm sorry, I need to correct myslef. I remembered some part of my new address incorrectly.
Oh! That's not a problem. Could you please tell me the full address in detail?
The new address is 000 Fake Drive, not 000 Fake Road.
That sounds great! could you please stay connected for two minutes while I update this for you?
Yes
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
You're welcome, and ok.
Would there be anything else I may help you with today?
No, that is all.
It was wonderful talking to you. Have a great day