hai
Hello there! Welcome to Act Fiber net services, how may I help you today?
i want new cable service
I apologize, could you please be more specific with your query?
i want internet
Sure! I couldn't help you in this regards however, please visit our respective website for further concerns.
ok
Is there anything else I may help you with?
not working device
I see that there's an issue with your device. I'll be glad to assist you with that, may I know your name and the 16 digit account number?
1478523699852147
Thank you, could you please be more specific with your name as well?
janu
Thank you Janu, may I also know the last 4 digits of SSN?
1478
Thank you for staying connected, we've sent you a new device with the replacement of the old one. Will that be fine with you? I apologize, may I know if the green light on the device is blinking?
ok
May I know if the green light on the device is blinking?
yes
Thank you for staying connected, we've sent you a new device with the replacement of the old one. Will that be fine with you?
yes
Awesome! Our executives will reach out to us for further concerns. Is there anything else I may help you with?
no thanks
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!