hi, my iPhone screen just got cracked, i have the insurance
Hello! Would you like to claim your insurance?
yes
Okay! I'll help you out with that! May I know your name?
richard joe
Richard could you also help me out with your phone number and the email address associated with the account to check with the department?
7669966699 and richi696@hotmailcom
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful.
ok
Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
ok thank u
You're welcome! Is there anything else I may assist you with?
no
Awesome! Thanks for reaching out to us, I hope you have a wonderful day ahead!
bye
Goodbye!