hai
Hey there! How may I help you?
i ask for   fixing the phone screen
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Great! I'll do my best to help you with a replacement. Please may I know your name?
muthuraja hello there
Hello again, Muthuraja! Please could you share your contact number?
9785256352
Thank you. I would also need the email address that's registered with the account.
mutjuraja143@gmail.com
Sure, please could you stay connected?
yes
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope