hai
Hello! How may I help you today?
my iphone was cracked in just now, i have a insurance for my mobile, can you fixing this problem
Okay. I'll be glad to help you. Please may I know your name?
josi alexsana
Sure, Josi. I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
of course
Great! I'll do my best to help. Please could you help me with your contact number?
ok sir/mam, i will send my mobile with return envelope
Okay. Please could you first share your contact number and email address?
8520147789 mdu2018@gmail.com
Surely, please give me a minute to get this done for you.
ok thank u
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok sir/mam, i will send my mobile with return envelope
My pleasure. Thank you for reaching out to us. Have a great day!