hai
Hello there! How may I assist you today? I hope we are still connected.
Your iPhone screen just cracked.
I apologize, could you please be more specific with the concern?
d. You have insurance with the carrier.
May I know the concern please? Please be clear with the concern.
. Your iPhone screen just cracked. You have insurance with the carrier.
I'll help you with that. May I know your name please?
ram
Thank you Ram, could you please share the phone number associated with the device?
1622664825
Perfect! May I also know the e-mail address on the account?
ram.mail.com
Thank you Ram. Please give me a minute to proceed further.
ok
I greatly appreciate for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
ok
Perfect! Is there anything I could assist you with?
no thanks
Thank you for reaching out to us. Have a wonderful day ahead.