hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
Device is not working
Absolutely! I'll be happy to help you with that. May I know your full name and your account number?
naren 88559620218
And, also know the last 4 digits of your SSN number?
2206
Awesome! Could you please check and let me know if the green light on the router is blinking?
no blinking
Thank you for the information. Please allow me a moment, while I get this done for you. Perfect! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
okay
Great! Would there be anything else that I may help you with?
no
Thank you for choosing us, we are always here to help you with any issue related to media/cable. Goodbye!