hai
Hello! You are now connected to media cable services, How may I help you?
change my cable service
I'll surely help you out with that. Can you first please help me out with your name and sixteen digit account number?
nallu 452378524136
Thank you Nallu! May I also have the last four digits of your SSN for verification please?
4563
Nallu! Can you please tell me what service you are using currently?
internet
Okay! Do you want to upgrade to as a faster internet service? We have the platinum internet service available for special discount for this month. So would you mind choosing that?
okay
Awesome! I have now upgraded you to the platinum internet service and please be assured that it's the best service and you wouldn't face any problems using it. Is there anything else I could help you with for today?
no thanks
Great! Have a good day Nallu! Hope to assist you in the future as well. Goodbye