hi
Hi there, how may I help you today?
i ask for fixing the screen
I'll help you with that. However, I'd require the following details. May I know your name and phone number?
karuppan 6325147896
Thank you Karuppan, may I know your email address associated with the account as well?
kjh@1236.com
Thank you for the details, please give me a minute to proceed further for the replacement.
ok
Good news! I've initiated the replacement, the replacement takes place shortly however for the replacement you have to send the current device in an envelope.
ok thanks
My pleasure! Is there anything else I could assist you with?
no
It's a pleasure assisting you. Thank you for reaching out to us. Have a wonderful day ahead.