Hello! How may I assist you today?
hi
Hi may I know your query?
Can I claim my car insurance?
Would you like to claim your insurance or would you like to get a copy of your proof of insurance?
Yes I am claim insurance
I'm sorry I cannot claim your insurance. However, I can provide you with the proof documents.
ok thank you
Would you like to get your proof documents?
I loss my proof document
I'm sorry I didn't understand you. Could you please be clear?
ok please provide my document
I'll provide you with the copy of insurance. May I know your name and the last 4 digits of your SSN?
ok my name is ADAM and 4321 this is my SSN number
Adam to go ahead and find your documents I'll be needing more details. Hence, could you please help me out with the make and the model of your car?
AUDI car
Could you also help me out with the model of the car? Is it Audi A8, Q8, A6, A5,A4, etc?
Audi A4
Could you also help m eout with the manufacture year of the car?
2017
Perfect! I'd like to inform you that I've found your documents and you'll be receiving the copy of your documents in the next 2 business days.
ok
Would there be anything else I may assist you with/