Hello there! How may I help you today?
HI MY PHONE SCREEN IS BROKEN
That's sad to hear! I'd be glad to help you with this. Could you please help me with your first and last name?
ANUSHA
May I also know your contact number and your email address linked with us please?
ASHA45@GMAIL.COM
And your email address would be?
+91-94651615
Awesome! Thank you for providing the information, Could you please allow me a minute or two, while I get this done for you?
OK
Thank you for staying connected. Well I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OK THANKS
You're welcome! Let me know, if there is anything more that I may help you with?
NO
Excellent! Thank you for bringing this up to us, I'm glad I could resolve this for you. Have an awesome day!