hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my device is not working
Not to worry about that. I'll make sure that I get it fixed for you. May I know your full name and your account number?
Price Damon, 0987 6544 4456
Lovely! Could you also please help me with the last 4 digits of your SSN number?
4437
Awesome! To locate the problem, with your device. Could you please check and let me know if the green light on the router is working?
its blinking
Thank you! Please allow me a moment, while I get this done for you.
Ok, I wait for your information.
Not a problem. To avoid such issue again, I'll help you get a new router. Our executive will reach you within 2-3 days and help you get that replaced. I hope this is solve the issue.
ok
Great! Let me know if there would be anything more I could do for you.
nothing else
Thank you for choosing us, we are always here to help you. Have a nice time!