hello
Hello there, Good evening!  How may I help you today?
I NEED TO FIX MY IPHONE SCREEN.. WHICH GOT CRACKED..
Sad to hear that! I'll definitely help you in this regard. May I know your full name please?
MY NAME IS KARAN MEHTA..
Could you please help me with your contact number and email address?
PHONE NUMBER - 201-620-5671 EMAIL ID - karanmehta@yahoo.in hey wait a second, the phone number is 541-036-9173 can you please correct it?
That's okay, I've found the correct email address registered with us. Allow me a moment, I'll get back to you with a resolution.
i said to change the phone number.. not email id sure.. i will wait
Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
oh great thanks i will send it soon
You're welcome! Would there be anything else that I may help you with?
that's it
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!