Hello there, how may I help you today?
I wanted to change the address
Sure thing, could you please help me out with your full name and last 4 digits of your SSN?
Mark Louis and 4456
Great! Could you also please help me out with your credit card number?
Oh sorry my ssn is 4896 and cd. card number is 1226548545945321
Oh, no problem at all, please don't be sorry! Could you please help me out with the new address for me to update in the portal?
New address is 12 Kotwali road, burhanput
Thank you so much for the information! Could you please stay connected for a minute while I update your address?
OK
I highly appreciate your patience, I would like to inform you that your address has been successfully updated to 12 Kotwali road, burhanput.