Hey! How may I help you today?
hi y name is rose
Hi Rose.. How may I assist you?
my credit card shows billing error
Surely I will help you. May I please know your first and last name?
rose smith
May I also know the last four digits of your SSN?
2222
I'd also require the complete 16 digit credit card number.
1234567890123456
Thank you. Could you help me with the date and amount of the charge?
19th june 2018  amount is 500
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok thanks
You're most welcome. Would there be anything else I may help you with?
no riley
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.