HI...
Hello there, how may I help you today?
I MADE A PURCHASE $300 BUT ITS SHOWS ME $325
I apologize for the inconvenience caused to you, could you please help me out with your full name and last 4 digits of your SSN?
SUMAMYA SSN NO-0235
Great! Could you also help me out with your credit card number?
9965
Thank you! Could you please help me out with the date of the charge?
DATE ON 30/05/2018 CHARGES $25
Thank you! Please allow me a moment while I remove the charge for you.
OK
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of $25 from your account.
THANK YOU SO MUCH
You're welcome! Is there anything else I may assist you with?
NO THANKS SEE YOU
You're welcome! I’m glad I could resolve this for you. Have a great day. Goodbye!