Hey there, I hope your having a good day!
Hi...I need remove some error bill amount
I'm sorry for that, It might have happened due to some technical error, we are looking into. I'll help you in this regards. May I know your first and last name please
Payten Kramer
Perfect! would you please share the last four digits of your SSN?
5056
Great! could you please share the 16 digits of your credit card number?
89654855526245868
Okay, would you please help me with the date, time and amount of the charge?
25th june and 60$
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $60 which you've to receive within 48 hours. Would there be anything else I may help you with?
Thanks no
did I help you in resolving all your queries for today?
Yes
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.