hi
A very good morning! How may I help you today?
MY I PHONE SCREEN IS CRACKED
I'll help you with that however, I'd require the following details. Could you please let me know your name and the phone number?
RAMYA AND 8754021754
Thank you Ramya, may I know the email address as well?
RAMAY0822@GMAIL.COM
Awesome! As you've already have an insurance to the device, please give me a minute to proceed further for the replacement.
OK SURE I AM WAITING
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
OK SURE
Is here anything else I may assist you with?