Hello, how may I help you with today?
yes sir
Could you please let me know the query in detail?
i need your help
Sure! help me out with query you havein detail
i lost my credit card
I’m sorry to hear that. Let me see what I can do to help you. Firstly we have to block the card for that i need to know the name and last 4 digits of SSN
MY NAME Prakash i forgot my last SSN number
Not to worry, do you remember the credit card number
NO
I'd really want to help you out with this one however without these details i wont be able to do that
CAN YOU ISSUE ME A NEW CREDIT CARD WITH THE SAME CREDIT CARD NUMBER WHICH I LOST
I'm afraid that would not be possible however you'll be getting a new card with a new number
OK  WHAT ARE PROOF REQUIRED
The last four digits of SSN and credit card number
I FORGOT MY SSN NO
I'm afraid i won't be able to help you however you can reach out to the bank for further details
OK THANK YOU FOR YOUR INFORMATION
Your welcome, would there be anything else I may help you with today?
NO THANK YOU FOR YOUR HELP
It was wonderful talking to you. Have a great day