Hello, how may I help you with today?
my card was lost so close
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Emerson Olsen 4244 and 8789
Could you also let me know when was the last time you've used the credit card?
16th jun
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
nice
Would there be anything else I may help you with today?