Hello, how may I help you with today?
I want to change my address.
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
My name is John Smith and SSN - 1254 and Card - 0187
Thank you. Could you please help me out with the new address?
1015, New HR street, VA wait a min That address was wrong.
No worries, could you please let me know the new address?
1015, New HR-Cross 1, VA
Thank you. Bear with me for a moment while our system finishes processing your information. Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
thanks
Your welcome, would there be anything else I may help you with today?
nothing.. Bye
It was wonderful talking to you. Have a great day