Hi I need to fix my mobile screen
Hello! Good morning! I'm glad to assist you today. How may I help you?
I need to fix my mobile screen it was broken
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
I'm Riley
Hey Riley, Could you please share your phone number and email address on your account?
riley.45@gmail.com
Your phone number?
559-886-2301
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
Okay
Amazing! As you're phone is broken, I've made a request to our team to provide a replacement. You're actually getting a brand new phone!! Provided that you'll have to send your damaged phone in return envelope. As soon as we receive your damaged device we'll dispatch your new phone which you'll probably receive in 2 business days after we get your envelope. I hope that was clear?