HELLO
Hey there! How may I help you?
MY IPHONE SCREEN BROKED AND I WANT TO FIX IT.
That's a bad news, Would you like me to apply for a replacement for the broken phone?
YES
Sure! May I please know your full name?
FRANKLIN DEREK
Thanks Franklin! May I please know your contact number and email address?
ITS 5052263336 EMAIL: Franklindd85@yahoo.com
Great! Please allow me a moment to check it with the team.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
ok i will send
Great! Is there anything else I may help you in?