HII
Hello there, How may I help you today?
I NEED CHECK MY A/C BALANCE
I would be glad to help you out in this regards. May I know your name please?
ARUN
Remainder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly, have a natural conversation and please be conversational as much a possible.
OK
May I know your name please?
ARUN
Thank you so much. To check the balance I will require the last 4 digits of your SSN and the account number.
SSN NO: 8319 AND A/C NO: 3791
All right a/c number ending with 8319 has $8624 as balance.
OK THANK YOU
My pleasure. Anything else I may help you out with?