Good morning
Hi, my name is Casey. How may I help you today?
Hi, I just like to view my bills for current and past month could you help me with it?
Sure! I'll do that for you right away. may I know your name please?
I am Erin Shier, Nice to have your assistance Casey
Thank you! May I also know the last 4 digits of the SSN.
My SSN is 3579
Thank you. I see that you have been charge $7 on your current bill from 1/9/18 to 26/9/18. Also, I see that you have been charge $7 on your previous bill from 1/8/18 to 31/8/18.
Oh that's great , no changes in my Bill. Okay please also tell the billing address associated with my account.
The billing address is #23 avenue apartment New Jersey 123.
Perfect!!!! Can I know the current platinum plan charges?
The platinum plan charges are the best of the packages. It is $50 and unlimited browsing and downloading.
Nice to hear. Could you please change my service to Platinum service?
Sure! I'll do that right away. Anything else I could help you with today?