hello
Hello there! Welcome to CalTech Support. How may I help you today?
my skype is not working
I'm sorry, However I'll do my best to help you resolve the issue. Please may I know your name?
kumar
Glad to meet you, Kumar! Could you also share the account number and the company you're working for?
Shiva info & 7946
Sure, Kumar! Thank you. Could you please elaborate the issue you're facing the so that I'll be able to help you better?
update is missing
Okay, I suggest you to upgrade the application manually as of now and I'll raise a ticket for you to resolve the issue.
ok
Could you tell em if you've upgraded the application manually?
yes
Great! I've raised a ticket and the team will reach out to you to help you resolve the issue. Would you need anything else?
nothing It's resolved Thanks Charlie
Great! I hope I've helped. Have a great day!