HAI
Hello! Welcome to AT&T Customer Service. How may I help you today?
I WANT CANCEL CABLE SERVICE
Surely, could you please help me with your name and the account ID?
John ACCOUNT 765432345098
Thank you, John! Could you please share the reason why you would want to cancel the service?
OK
Could you share the reason for cancelling our service, please?
BYEE OK
I'm sorry, I understand if you're in a hurry. I'll try to get this done as as possible. It would be helpful if you could share the reason.
HIGH BILL
I'm really sorry about that. The reason for the bill is the new tax system levied all over the country and also it is mandatory. As you're our loyal customer we would like to offer you a discount of $5 every month. Would you like to consider this offer?
OK
Thank you for keeping the trust in us. We assure to work for low rates soon. Thank you. Is there anything else that I could do for you?
NO THANKS
Surely, thank you fro reaching out to us. Good day!