HAI
Good morning, thank you for contacting enterprise software company, How may I help you?
ISSUE FOR MISSING PERIODIC SOFTWARE UPDATES
Could you please help me with the name of the application you wish to update?
OUTLOOK APP
Not to worry let's get your application updated . Could you please help me with your name?
NAME JOI
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
COMPANY JOI TECH ACCOUNT:6986
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
OK THANK YOU
You're welcome. Is there anything I could help you with?
NO
Thanks for reaching out to us.  Have a great day ahead.