Hello, good morning! You're connected to Riley! How may I assist you today?
hai
Hi.
my cable bill keeps going up
Oh! I'm so sorry to hear that! I'll check right away! May I know your name please? Are we connected?
yes oh sorry my name is daisy
Could you also help me with your email address?
lovely my mail address is nmn125@e-mail.com
Awesome! And the last 4 digits of your SSN would be?
0025
As I see, the plan you had subscribed for, has been expired and that's the reason you were been charged $50 more on your total bill.
oh! yes okay
Would there be anything else I may help you with?