hai
Hello! How may I assist you?
my iPhone screen just cracked
I'm sorry about that. Would you like to claim your insurance?
no my iPhone screen just cracked
Okay! I'll help you fix it, may I know your name?
arun
Arun could you also help me out with your phone number and the email address associated with the account?
9884279489 arun@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok thanks
Thank you for being patient, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok
Would there be anything else I may assist you with?
ok no thanks
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!