Hi
Hello there, how may I help you today?
this is meena
Hi Meena, how may I help you?
I ask for fixing the screen
Sure thing! Could you please help me out with your phone number?
862 954 3547
Great! Could you also please help me out with your email address on the account?
meenam26@gmail.com
Awesome! I'd like to inform you that I'll send you a brand new phone as a replacement and I kindly request you to return the damaged phone.
ok thank you
You're welcome! Is there anything else I may assist you with?
nothing else
Awesome! thank you so much for your cooperation, have a nice day!