hi
Hello, how may I help you today?
YES I HAVE A ERROR ON MY CREDIT CARD BILL
I’m sorry about it.  I'll help you with that. Could you please help me with your name and the last four digits of SSN?
KUMARA SWAMY SSN NO-4561
Thank you. Could you please share the complete credit card number?
1256235695560158
All right. Please tell me the date and the time of the error.
20/06/2018 1.30 PM
All right. What was the amount charged?
$20
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
OK THANKS
You're welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.