HELLO
Hello, how may I help you with today?
SOME ERROR IN MY CREDIT CARD BILL
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
MADHU SSN-7845 CARD-9658
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
06/24/2018 EXTRA CHARGE $10
Thank you. Give me just a moment while I update that for you!
YES
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK THANKS YOU SO MUCH
Your welcome, would there be anything else I may help you with today?
NO THANKS
It was wonderful talking to you. Have a great day