Hello there, how may I help you today? I hope we are still connected?
yes my card lost
No worries, I'm here to help you out. Could you please help me out with your full name?
Erick Dickson
Great! Could you also please help me out with last 4 digits of your SSN?
6744
Perfect! Could you also please help me out with your credit card number?
89056478332154
Amazing! Could you please help me out with the date when the card was last used?
23rd
Okay! Could you also please tell me whether there was any police report filed?
yes
That sounds amazing! Please allow me a moment while I go ahead and block your card.
ok
thank you for being patient, I'd like to inform you that I've successfully blocked your old card and issued a new one which will be delivered to you within next 2 business days.
thank you for your help
You're welcome! Is there anything else I may assist you with?
no bye
Awesome! Thank you so much for your cooperation, have a great day!