Hey! A very good morning to you. How may I help you today?
Hi, I was wondering if you can help me with fixing my cracked iphone screen. I do have insurance with you guys.
Oh! Sorry to hear that! I'll guide you to get your phone fixed. Could you help me with your name?
Jeffrey Logan
I'd also require your phone number and email address?
my phone number is 5555555555 and my email is example@yahoo.com
Thanks for the information. Allow me a moment while I check the best possible solution for you. Thanks for being so patient and cooperative. I'd like to inform you that we won't be able to help you out with the query, although you can visit our branch office. They'll ask you to submit your phone insurance copy and a proof. Kindly submit all your details and get the screen repaired. I hope that will be helpful to you.
Ok thank you
You're most welcome. Would there be anything else I may help you with?
Nope im all good
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.
Sounds good, Appreciate it!
Thank you.