Hello! How may I help you?
Hi i have problem with credit card charges
I'm sorry about that, however I'll do my best to help you. Please may I know your name?
jeevan shaema
Thank you, Jeevan! Please could you help me with the credit card number and also your SSN number?
credit card number -9652 ssn-0098
That's great! Thanks! Please could you also share with me the amount charged and the date on which it was charged? I hope we're still connected?
21 june 2018 560.25
Thank you for sharing the information, Jeevan. Please kindly provide me a minute to work on it.
sure charlie
Thank you for staying connected. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
i need to change my address in credit card records
Sure, I'll be happy to do that. Please provide me your  new address.
sorry already updated
Not a problem, Jeevan. Would you need anything else?