HAI
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
I WANT CABLE DISCOUNTS
Sure, thing. May I know your name and the 16 digit account number?
KOKI 2376549976534231
Thank you Koki, could you please let me know the last 4 digits of SSN as well?
6543 SSN
Perfect! May I know if you're an student or an active military member or over the age of 65?
STUDENT
Awesome! You can avail the discounts, could you please let me know the name of the university you attend and the year you'll be graduated?
MK UNIVERSITY NINAL YEAR
Perfect! May I know the year you'll be graduated?
FINAL YEAR
So, should I confirm the graduation year is 2019?
YES
Awesome! Lastly, may I also know the Id number please?
AS5432675
Thank you for all the details, please give me a minute while I check the best promotional offers for you.
OK
Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
($50 per month - 50 channels
For sure! However, you'll only browse 50 channels. You can browse all the channels in the platinum cable, would you like to switch from the basic to the platinum plan?
PLATINUM
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months.
OK
Fantastic! Is there anything else I may help you with?
NO THANKS
You're most welcome, thank you for cooperating with us. Have a great day ahead!
OK BYE
Good bye!