HAI
Hello Good afternoon. How may I help you today?
I NEED TO REPORT FOR MY CREDIT CARD WHICH GOT STOLEN YESTERDAY..
Could you please help me with your full name, the last four digits of your SSN and your credit card number?
MY NAME IS PRAKASH JAY SSN NUMBER - 5148 AND CREDIT CARD NUMBER 7493
Thank you Prakash. However I'll need your complete credit card number so that I can cancel the old one and issue the new card.
OK SURE.. IS 5147 3084 2547 7493
Amazing! Could you also help me with the date the card was last used?
IT WAS LAST USED IT ON 19TH JUNE 2018 AT 07.30 PM
thank you. I would also like to know if the police report lodged for the lost card?
YES I DID IT ALREADY.
Perfect! That's great. I'll go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
WOW. GREAT THANKS LINDSAY.
You're welcome Prakash. Is there anything else I could help you with? I’m glad. We aim to make your Banking experience a pleasant one.
NO
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you.
Thank you for your time and patience. You have a great day.