hi]
Hello there, How may I assist you today?
i want replace my phone
No problem! I'll surely help you in this regards. May I know your name please?
Derek Mahoney
Thank you! May I also know the phone number?
99098877665
Thank you! May I also know the email associated with your phone.
Jazmin Mcintosh
I apologize! May I know the email address?
drewf@att.net
Perfect! I've done the needful. A replacement phone is on its way however please return the broken phone in the envelope provided.
ok
Is there anything else I may help you out with today?