Hey there! How may I help you?
Some amount debit my card error bill so remove
I'm sorry about that. I'll do my best to help you. Please may I know your name?
Colt Maxwell
Thank you, please could you share with me the account number and also your SSN number?
887699875897 and 09809
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
564 24TH JUN
Thank you so much for bringing this to our notice. Please allow me a minute to look into the issue.
OK
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?