Hi
Hello there! Welcome to Kotori software enterprises. How may I help you today?
Here application not working
Oh! I'm really sorry for your inconvenience! I'll definitely help you to fix your issue. Before proceeding further, may I know your name and the last 4 digits of your account number, please?
Rey Calhoun 8437
Awesome! Could you please help me with the name of your company?
Linent Corporation
Great! Thank you for the details! Could you please tell me which application isn't working and what is the issue you are facing with it?
Firefox
Alright! May I know what issue are you facing with the firefox application?
an application not working as expected
Oh! Could you please be specific about the issue so that I can help you in a better way?
missing periodic software updates
Oh! That's really upsetting to hear that. For the time being I would suggest you to please update manually go to the settings<tools<manual update icon and from there you can manually update. We are working on this issue so it may take 1-2 days. We are really sorry for the inconvenience!
Thank you very much
You are always welcome! Would you like to open a trouble ticket so that we can personally fix your issue?
Yes
Awesome! I've opened a trouble ticket for you. Your issue will get fixed up within 48 hours. Will there be any other query that I can help you with?
Nothing else Have a great day
I appreciate your warm wishes! Thank you for staying connected with us. For any query, please feel free to talk to us anytime on our toll free number. We are always at your service! Have a great day ahead and take care. Goodbye