HEY THERE.
Hello! Good morning! How may I help you today?
ACTUALLY MY IPHONE SCREEN GOT DAMAGED.. AND I WANT YOU TO FIX IT FROM YOU COMPANY AS I HAVE AN INSURANCE OF THAT..
Oh! That's sad, I've certainly help you with that. I've a better solution for you I'll instead replace your damaged device with a brand you phone, provided that you'll have to return your current device in a envelope. would that be okay for you?
OKAY. WILL THAT BE SAFE?
Yes of course, You've our company details right, you can feel free to contact us anytime. I'll personally look into this and ensure you that your phone reaches you as quickly as possible.
HMM OAKY HMM OKAY
Thanks for cooperating with us, I'll require your details. May I know your first and last name please?
WHAT ARE THE PROCEDURES NOW? MY NAME IS VIJAY PRASAD
I'll require your details and request my team to place an order for your new phone and we will only send that when we receive your envelope.
HMM OKAY GREAT.
Could you please share your phone number?
MY PHONE NUMBER IS 250-789-8503
And also could help me with your email address?
SURE MY EMAIL ADDRESS IS VIJAYPRA897@YAHOO.IN
Thanks for being so patient and giving us all that details. I've made an request for your replacement however, I'd like to inform you that you'll only your new device after your envelope reaches us!
GREAT. THANKS I WILL SEND YOU AS SOON AS POSSIBLE.
you're most welcome, Hope to serve you again. Thanks for contacting us. Hope to see you again. Have a great day ahead!