Hey there! Welcome to Bradford Act services, how may I assist you today?
Hello Good morning
A very good morning! How may I assist you today?
I want to change my phone number on my account. Can you help me with that? Also I want to add premium cable service.
I'll surely do that for you, could you please help me with your name and the account number?
My name is John Chris and my account number is ADT1312
Thank you John. Could you please provide me the 12 digits account number?
My account number is 543197540914
Thank you for the correction, may I also know the last 4 digits of SSN?
The last 4 digits of SSN is 9541
Thank you so much for the details, could you please specify your existing phone number?
My phone number is 315-4543-094
Awesome! May I also know the new phone number you'd want me to change to?
I want to change the phone number 202-643-9421
Perfect! Thank you for the details, the phone number has been changed and you'll receive the updates to the phone number 202-643-9421.
Thank you. I want to add premium cable service.
You're welcome, I'll do that as well. May I know the current plan you've been serving?
My current plan is regular cable.
Sure! I'll upgrade that for you. Please give me a minute to proceed further.
okay.
Thank you for staying connected, I see that you're currently serving to the basic plan. As you'd want me to upgrade the plan for you, you're upgraded to the premium plan, that is $75 per month - 75 channels.
Thank you for your help, Spencer.
You're most welcome, would there be anything else I may help you with?
No thanks a lot.
Always a pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!
Have a nice day.
You too! Good day!