Hey! A very good morning to you. How may I help you today?
hello yes, i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
rangasamy mundea
May I also know the last four digits of your SSN?
9384
I'd also require the complete 16 digit credit card number.
4223-9932-9934-0202
Thank you. Could you help me with the date and amount of the charge?
date: 06/21/2018 time 3.30 pm amount of $ 320
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thank you so much
You're most welcome. Would there be anything else I may help you with?
nothing, you can end the chat now
Thank you so much for your time. You have an amazing day!