Hey there, how may I help you today?
hi
Hey, Could you please let me know your query?
My name is rose gell
Hey Rose, How are you doing today?
I lost my credit card
I'll help you with that. May I know your name please?
My name is rose gell
Awesome Rose! Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN 1345 & Account Number 4567
Thank you for the details Rose, May I know if the lost card was reported to the police?
Yes
Good job Rose! May I know the date when was the card last used?
05.23.2018
Awesome! Kindly give me a minute.
Sorry! Said account no is wrong
Could you please let me know your correct account number?
My correct account number is 7891
Sure. I'll update the changes and proceed.
ok
Kindly give me a minute.
Sure
Thank you so much for staying connected, As the above information given the card has been successfully blocked.
Thank you Spencer
You're most welcome. Is there anything I could assist you with?