hai
Hey there, You're connected to Star cable customer service! How may I help you today?
my device is no working
Oh! I'm so sorry to hear that! Not a problem! I'll help you out, may I know your name?
name is daisy
Could you also help me with your account number?
account number is 710453690358
Thank you. Could you also share your SSN for verification?
SSN number is 2705
Perfect! May I know if the green light on the router is blinking?
great yes that light problem
Alright! If the device is still not working, then I'll make a replacement for the same. The technician will bring a new device and install it. Would that be okay?
yes okay that's fine
Awesome! I have made a request and your problem will be solved within 24 hours. Would there be anything else I may assist you with?
no thanks for your wonderful help
Thank you for contacting us and please do reach out to us in case of any further queries.