Hello
Hello there! How may I help you today?
Could you help me know my claims status
Sure thing!  I'd be glad to help you with that. Could you please help me  with your first and last name?
My name is jonathan G fox
Could you please share your policy and claim number?
My claim number is DEF345 and policy number is RED453678923
May I go ahead and confirm your information?
no i got claim number wrong its DER345
No problem at all! I'll change that for you.
Thank you
Perfect! Thank you for sharing the information. Allow me a moment, I'll be right back with a solution.
okay
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
THank you for your help
You're welcome! Is there anything else that I maybe of help?
NO ! Thank you
Thank you for reaching out to us, we are always grateful to serve customers like you. Have a nice day ahead!