hi i want to cancel my cable service because my internet bill is too high
Hello there! This is Taylor, your customer executive from Wish Media/Cable services.
ok
Alright! In order to help you out with your query, may I know your Name and Account ID please?
james 9897 6544 3322
Thank you. Please give me a moment to check.
ok
I'm sorry. Please check the details provided since the name doesn't match our list.
ok
May I know the correct name please?
james joisy
Please understand that the name you've provided does not match our records. Kindly check the same.
oits my name James joisy
I think there's a confusion, James doesn't match our records.
ok john joisy
Perfect! I shall be able to provide you with a discount of $5 on the existing service. Would you like to go with the same?
ok
Awesome! Is there anything else?
nothing else
Glad to help you with your query. Please reach out to us in case of any further query. Good day!