hi
Hello! Good morning. Welcome to LMT cable services. How may I help you today?
ever  monthly bill was going up can you please check
I'm so sorry for what has happened. May I know your name please?
my name is raja
Alright Raja! May I have the last 4 digits of the SSN please?
snn 1256
Awesome! Could you please help me with your email address as well?
raia@ gmail.com
Superb! Please give me a moment to find out the reason for this increment in the bill.
ok
Thank you for staying on hold. I appreciate your patience. I see that your package has expired and you don't have the permission to use the service anymore. That was the reason behind the billing amount's hike.
ok thanks
Pleasure is mine. I hope that all your queries are cleared?
ok thanks
Perfect! Thank you for reaching out to us. Have a great day. Bye.