hi
Good morning! Welcome to Act Fiber-net Broadband, how may I help you today?
my device is not working
I'll help you with that, may I know your name and the account number?
murali & 676587985656
Thank you Murali, may I also know the last 4 digits of SSN?
6786
Thank you, could you please let me know if the green light on the device is blinking?
green light
May I know if it's working or not?
working
Awesome! I've sent our executives for the replacement, please allow us 2-3 business days for the replacement.
ok
Perfect! Will there be anything else I could help you with?
nothing else
Thank you for reaching out us. Please feel free to reach out to us, have an awesome da
ok thankyou
You're welcome, good bye!