Hi
Good morning! How may I help you?
Order a new card for me as old one is expired
Sure, I'll be happy to do that for you.  Please may I know your name?
Podolski
Thank you. please could you also help me with the credit card number and also your SSN number? Are we connected?
yes 123654845812542 and 1254
Sure, thank you. Please give me a minute. I request you to shred the expired credit card, while I initiate a request for a new card.
OK thanks
Thank you for your patience. I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?
No thanks bye
I’m glad I could help you today. Have a great weekend!