HII
Hey there! How may I help you today?
I LOST MY CREDIT CARD
I’m sorry to hear that. I understand you're upset, and I will do my best to help you. Please could you help me with your name?
ANAND
Hello, Anand. Please could you also help me with the credit card number and also your SSN number?
CREDIT : 2030508045264256 SSN :4586
Reminder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly, have a natural conversation and please be conversational as much a possible.
OK
Please could you tell me when was the card last used?
10/06/2018
Since there isn't any change in the conversation, I'll be forced to disconnect the chat. Thank you for reaching out to us. Have a great day!