hi
Good morning! You've reached Net Link cable/media services. How may I help you today?
my internet bill is too high
I understand how that feels. However, I'd be glad to help you in this regard. Could you please help me with your full name and your account number?
muja & 658936524521
Awesome! Could you please help me with last four digits of your SSN number and also the extra bill amount?
2563 65$
Thank you for that. Allow me a minute or two, while I get this done for you.
ok
I appreciate your patience in staying up. Well, Ms.Munju I see that there is increase in the tax rates as you are using a platinum services for cable, which is why there is an increase in your bill amount.
ok
Great! Would there be anything else that I may help you with?
nothing else
Alright! Thank you for reaching out to us, we are always here to help with any media issues in future. Goodbye!