Hey! How may I help you today?
Hello, I lost my credit card yesterday. Could you please help me to block it?
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name is Billy James
May I also know the last four digits of your SSN?
SSN is 9472
I'd also require the complete 16 digit credit card number.
Credit card number is 4873 3015 9478 7546
Could you help me with the date when the card was last used?
It was used on 06/18/2018
And was a police report filed?
Yes
I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you so much Riley
You're most welcome. Would there be anything else I may help you with?
No Riley
Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.