Hello! Good morning!
Hi good morning
How may I help you today?
I seemed to lost my credit card
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Beth May
Perfect! Could you please share the last four digits of your SSN?
1234
Great! Could you please share the 16 digits of your credit card number?
4567222290875197
Would you please help me with the date, when you used your credit card for the last time?
June 1 2018 Ok I think I gave you the wrong card # 4567222390875197
Hey! that's completely okay, I'll update that.
Great anything else?
Okay! so, did you file a police report about the lost credit card?
Yes I did
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Thank you
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes please
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
Great thank you for your help
Did I answer all you questions for today?
Yes you did thank you Have a great day
It was really nice talking to you and a pleasure assisting you. We want to provide a service that customers will remember. Have an awesome day ahead!