hi
Hello! How may I assist you today?
my I phone was cracked, so kindly repair it or replacement it.
Surely will do. May I know your name?
Eswar ton
Eswar may I know your phone number and the email address associated with the account?
9952636598, rajsri9584@gmail.com
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
hmmm ok
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
thank you so much
You're welcome! Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for reaching out to us, hope you have a wonderful day ahead!