Hello Good Morning.,
Hello! Welcome to CalTech Support. How may I help you today?
This is Sam Curran. I'm working in Vshop private limited. I have a problem while opening skype program
I'm sorry about what you faced, Sam. I'll do my best to help. For that, I would require the last four digits of your account number?
My last digit of my account number is 7279
Thank for sharing the details. Could you please elaborate the problem you're facing while launching the application?
Yeah Sure!. While I'm opening the skype program the message comes like missing periodic software updates. and sometimes it's coming checking the global status of servers. So please tel me a solution for that
Okay. As you're unable to get auto-updates, I suggest you to update the application manually. And I'll raise a ticket for you. As for the error message regarding the servers. I guess the servers were down for a few minutes. As of now, the servers are up and running.
Oh okay. If I do my updates it will working fine
Yes, you'll be able to and the team will resolve the issue for you so that you'll be getting auto updates. Could you update the application now and let me knwo?
Yeah sure. I will inform you after I do my updates
Sure, take your time. I'll stay on line for you.
I done my updates. now its opening fine. I think it solve
Great! I glad I could help. Would you need anything else?
No that's it. Thank you very much for asking
It was great assisting you. Thank you for reaching out to us. Good day!