Hello there, how may I help you today?
I have lost my card.
I'm here to help you out! Could you please help me out with your full name?
My name is Rose Alina
Great! Could you also please help me out with last 4 digits of your SSN?
0126
Perfect! Could you also please help me out with your credit card number?
1394264700123649
Amazing! Could you please help me out with the date when the card was last used?
Yesterday Wait a min Not a yesterday, the day before yesterday.
Oh okay no problem. Could you also please tell me whether there was any police report filed?
yes
That's amazing! Please allow me a moment while I go ahead and block your card.
okay
I highly appreciate your patience, I'd like to inform you that I've successfully blocked your old card and issued a new one which will be delivered to you within next 2 business days.
thank you
You're welcome! Is there anything else I may assist you with?
nothing. Bye!
Awesome! Thank you so much for your cooperation, have a great day!