HELLO I LOST MY CREDIT CARD
Hello! Good morning! Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
MEENACHI
Okay, I'll also require your last name?
MENNACHI L IS THE FULL NAME
Just to confirm, your full name is Meenachi meenachil, correct?
YES
Perfect! Could you please share the last four digits of your SSN?
5236
Great! Could you please share the 16 digits of your credit card number?
1245956523545560
Would you please help me with the date, when you used your credit card for the last time?
20/06/2018 1.30 PM
Okay! so, did you file a police report about the lost credit card?
YES
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
SURE
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
OK THANKS YES I NEEDED YES I NEED A NEW CARD
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.  Would there be anything else I may help you with?
NO THANKS
May I confirm if all your questions have been answered for today?
WELL JOB U DONE WELL JOB
It was really nice talking to you and a pleasure assisting you. We aim to make your Banking experience a pleasant one. Have a wonderful day!
BYE
Thank you so much!