hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
cancel my cable service
Sure! I'll help you with that. May I know your email address and full name?
rajkumar rajkumar@gmail.com
Lovely! Could you also please help me with the last 4 digits of your SSN number and the reason behind your cancelling our cable services?
4512 change tha home phone
I apologize, could you please confirm if you want to cancel our cable services or you want to change the home phone service?
yes
I hope we are connected?
change to home phone
Sure, May I know the current services your on and the service you want to change to?
home phone hello
Sure! Thank you for the details. Please allow me a moment, while I get this done for you.
ok thanks
Wonderful! I appreciate your patience in staying connected. I have upgraded you to the home phone services and this reflect on your bill from next month. Would that be okay?
ok thanks
You're welcome! Would there be anything else that  I may help you with?
no thanks
Thank you for reaching out to us, we are always here to help you. Have a wonderful day!