HI
Hello! How may I assist you?
my discounts available
I'll help you out with that. May I know your name and your account number?
james 457896235684
Could you also help me out with the last 4 digits of your SSN?
5487
Perfect! Could you let me know if you're a student or an active military member or a person above the age of 65?
military member
That's amazing! May I know if you serve the Air Force, the army, the navy or the national guard?
Air Force
Awesome! Could you also help me out with the Military ID number?
2145638
Perfect! Please allow me a moment while I go ahead and check with your details.
ok are you there
Thank you for staying connected. Good news! You're eligible for our promotions which are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. We have basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). May I know which one would you choose?
premium ($75 per month - 75
That's a great choice! But, I'd like to suggest you to go with the platinum plan as you'll be having access to all the channels and it has a 15% off.
ok thanks
Should I go ahead and confirm the platinum plan for you?
confirm the platinum
That's awesome! I'd like to inform you that your service will be activated in the next 24 hours.
ok thanks
You're welcome! Would there be anything else I may assist you with?