hi
Good morning! You've reached Syspro software company's Tech support department. How may I help you today?
whatsapp not open
That's really upsetting. Don't worry about that, I'll get that fixed right away. Could you please help me with your name and the last 4 digits of your account number so that I can get access of you device and help you?
name:lucia account number:4569
And, also may I know the company name you work with?
hoj
Thank you for the information provided, I really appreciate your patience. Please allow me a moment, while I get this done for you.
ok
Good news! I've processed your issue and it seemed  to be that, the version of the whatsapp you were using was the outdated one and I've upgarded it to the latest version. And, could you please check and let me know if the application is getting the access?
ok i try
Sure Ms. Lucia, take your time.
ok
Alright! May I know if you are able to open the application?
yes application working
Great! I am happy, I could get this done for you. Let me know if there would be anything more I could do for you.
nothing else
Wonderful! Thank you for choosing Syspro tech support, we are always here to help you. Have a nice day!