Hi
Hello! Good morning, Fast net cable services. How may I assist you today?
Why my bill keeps going up? I want to cancel cable service.
May I please know your name and email address so that I could check the details?
My name is john mathew and my email is sk1542145@gmail.com.
Thanks John! May I please know the last 4 digit of the SSN?
My SSN is 5415.
Great! Please allow me a moment to check the details.
Yeah, Sure!
Thanks for being so cooperative, the reason for the increase in your bill is because there has been more than limit usage of the internet data. If you like to continue the service with us I'll be giving you a one time promotional offer of 10% discount of your next month bill payment, would you like to continue the service?
Yeah, I'll continue the service.
Great! I'll make sure of that, will there be anything else I may help you with?
No. Thank you, That's all my query.
My pleasure! It was great assisting you, have a great day. Goodbye.