HAI
Hello! How may I assist you?
I WANT CHANGE MY INTERNET SERVICE ?
I'll help you out with that. May I know your name and the 12 digit account number?
RONDA 203145269874
Ronda could you also help me out with the last 4 digits of your SSN?
5201
Perfect! May I know which internet service are you using currently?
AT&T Internet Services
Okay may I know which service would you like to change to?
Comcast High Speed Internet
Perfect! Your internet connection has been upgraded and the change will reflect on your account within next 24 hours.
THANKS AND CHANGE MY ACCOUNT INFORMATION
You're welcome! May I know which information would you like me to change?
EMAIL ADRESS
Okay may I know your old email address?
RONDA125@YAHOO.COM
Could you help me out with the new email address?
RONDAUNIQUE@HOTMAIL.COM .. THIS IS MY EMAIL ID
Thanks! I'd like to inform you that your information has been updated and it'll reflect in your account in the next 30min.
THANK YOU
You're welcome! Would there be anything else I may assist you with?
NO THANKS
Awesome! Thanks for choosing us, hope you'll have a wonderful day ahead.