hai
Hello there, Good morning! How may I help you today?
i want to know my bill amount it wasso high
Okay, I'll surely check with my team and let you know the reason why you were charged extra. May I know your full name please?
harinisuresh
Awesome! Could you please help me with you account number and the last four digits of your SSN?
2564
Alright, I'm assuming this is the SSN, right?
yes
Okay, Could you also help me with your account number please?
GKL25531445
Thanks a lot! Just allow me a moment I'll communicate with my team about this and let you know.
OK
Alright, I've checked with my team, due to increase in tax rates you were charged extra and notification emails were sent to you to the registered email address.
sures@gmail.com
Okay. Thanks for helping me with your email address. Due to increase in tax rates, you were charged extra. I can also provide you 10% OFF on your next month bill. Is that okay with you?
ok thanks
You're welcome, is there anything else I may help you with?
enough nk you so much thanks
You're welcome! Could you share how much extra you were charged?
50$
Alright! Thanks for reaching out to us. Have a great day ahead! Bye :)