hi
Hello! How may I assist you?
every monthliy bill was going up can you piease check
I'll surely check that for you. May I know your name and your email address?
my name is arun email address arun457@gmail.com
Arun could you also help me out with the last 4 digits of your SSN?
ssn 8756
Perfect! Please allow me a moment while I go ahead and check with your account.
ok
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to the expiration of the promotional rate contract which was going on for the past 3 months.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no need
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!