HI
A very good morning! How may I help you today?
MY PHONE IS DAMAGED
I'll help you with that however, I'd require the following details. Could you please let me know your name and phone number?
KAVI 789 587 5754
Thank you Kavi, may I know your email address associated with the account as well?
KAVI24@GMAIL.COM
Thank you for the details. As you've already have an insurance to the device, please give me a minute to proceed further for the replacement. I really appreciate for your patience. Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
OK THANK YOU
You're welcome. Is there anything else I may assist you with?