hi
Hello there! Welcome to Star cable customer service. How may I help you today?
i want add internet services in my existing connection please help
I'm sorry but I can't help you with your query. I can only help you with queries related to changing the service, bill increase or changing your account information.
last month my bill amount was huge. i dont know why?
Oh! I'm sorry to hear that! To help you with your query, may I know your name and account number please?
holi, 101012121012
Perfect! just for verification purpose, may I know the last 4 digits of your SSN please?
5858
Great! Just give me sometime, I will contact my team regarding your issue and will let you know?
okay
Thank you for waiting!I contacted my team and it seems you've subscribed for daily news and that's why you are being charged extra for that.
i want to change my phone number
Sure! I'll get it done for you. To move ahead, may I know your old phone number and also your new phone number which you'd like to be updated as?
old 5585589696   New 5585585252
Superb! I hope I helped you with your queries. Will there be anything else I can done for you?
nothing bye Are you there?
Yes we are connected.
thank you and bye
Thank you connecting with us. For any further queries, feel free to let us know. We're always here to help you. Have a nice day. Goodbye!