Hey! A very good morning to you. How may I help you today?
hey Riley ... my name simran
Sorry to hear that. Surely I will help you. May I please know your first and last name?
u are wrongly charged for me on my card please remove my charges my name is simran
May I also know the last four digits of your SSN?
7654
I'd also require the complete 16 digit credit card number.
7896541232222587
Thank you. Could you help me with the date and amount of the charge?
18th JUNE 2018 and charged money is 650$
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.