hi,good morning
Hello there! How may I assist you today?
my phone is damaged
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
name: john
Thanks John! May I please know your contact number and email address?
contact no:681 729 8391 and email address: john23@gmail.com
That's great! Please allow me a moment to check in the details.
ok
hanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay?
ok
Is there anything else I may help you in?
nothing else
Have a great day, goodbye.