HELLO
Hey! A very good morning to you. How may I help you today?
GOOD MORNING . I LOST THE CREDIT CARD YESTERDAY
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
SANIA MIRSHA
May I also know the last four digits of your SSN?
8526
I'd also require the complete 16 digit credit card number.
7894561230789456
Could you help me with the date when the card was last used?
20/06/2018
And was a police report filed?
YES I DID
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK THANK YOU
You're welcome. May I confirm if all your questions have been answered for today?
PERFECT
Thank you so much for your time. You have an amazing day!