Good Morning
Hello! How may I assist you?
I am in need to change my internet service. Please help me out with this issue. As I am facing very low speed and charged too high every month.
Surely I'll upgrade your service. Could you let me know your name and the account number?
My name is Ruby Thomas and my account number is 1457295730571238
Ruby could you also help me out with the last 4 digits of your SSN?
SSN is 7139
Perfect! Please allow me a moment while I go ahead and check with your details.
sure
Thanks for staying connected, I'd like to inform you that currently you're using 10 MBPs internet plan and we have 25 MBPs, 50 MBPs and 100 MBPs internet plans available which would make your internet work very fast. May I know which one would you choose?
I will go with 100 MBPs plan.
That's a wonderful choice, as you'll be experiencing ultimate speed and quality of service. I'll upgrade your service right away which will be activated in the next 24 hours.
Thank you so much.
You're welcome! Would there be anything else I may assist you with?
also please update my mobile number for that service from 845-574-5735 to 929-224-5598
Sure thing! Please allow me a moment while I go ahead and update your information.
Please
Thank you for being patient. I'd like to inform you that I've updated your mobile number from 845-574-5735 to 929-224-5598.
Thank a lot Drew. Hope you have cleared all my doubt. Have a nice day.. Bye.. Thanks for your valuable and great service you have done.
I'm glad that I was help! Thank you for reaching out to us, hope you'll have a wonderful day ahead. Thank you! Goodbye!