Hello there, How may I help you today?
Hello Casey. Good Morning!
Good Morning! How may I assist you today?
I received Last Month credit card bill. In this bill have some error amount. I need to reverse it.
I would be glad to help you out in this regards. May I know your name please?
This is Lisa!
Thanks Lisa. To pull up the information I will require your last 4 digits of the SSN.
3214
Perfect. Could you please provide me your credit complete card number.
1023 8596 7415 9541
Thank you so much. Thanks. To process the request I'll now require the date of charge,  and the amount of charge.
error amount for $26.25 date of charge: 05/06/2018
Awesome.I have processed the request and the charge of $26.25 has been removed. I do apologize for the inconvenience caused.
Perfect Casey. Thank you for your help.
My pleasure. Anything else I may help you out with?
I Requested to you. Please take care of this type of error in my future statement.  It will very help full for my time saving.
Sure. We will make sure it doesn't happens again.
Thank you Casey. I believe your words.  Have a great day!
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