hi
Good morning! You've reached Syspro software company. How may I help you today?
i bought a software from you the software is not updating
Oh, I'm sorry for that. Just to confirm with your issue, may I know if a particular application is not updating?
outlook
Alright! To help you further, Could you please help me with your name and the last 4 digits of the account number?
john 5246
And, May I also know the company you work with?
rd solution
Perfect! Thank you for the response. Please allow me a minute or two, I'll get back to you with the resolution.
ok alright
I appreciate your patience in staying connected. I've looked into the issue you are facing right now. However, I'd request you to raise a trouble ticket and we will get the updates done manually. I hope this will do the needful.
yes i hope
Alright! Would there be anything else that I may help you with?
no
Wonderful! Thank you for reaching out to us, wish to assist you again. Have a nice day!