HI
Hello! How may I help you today?
MY I PHONE SCREEN IS CRACKED
I'm sorry about that. I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
YES
Sure! I'll do my best to help you. Please may I know your name?
DAVID
Sure! Please could you help me with the contact number?
8750697025
Surely, please may I also get the email address associated with the account?
DAVID015@GMAIL.COM
That's great! Thank you for sharing the details. Please stay on hold for a minute.
OK SURE
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.