Hello!
Hey there! I hope you're doing well. How may I help you?
Charlie My phone screen is broken can you please help?
Sure, absolutely! I'll help you get a replacement. Please may I know your name?
Yes, Myself Taniya Malhotra.
Thanks, Taniya! Please may I also get your contact number?
Sure! My no. 999-789-543
Thanks again! Please share the email address associated with the account.
Okay, My email id is Taniya43@ myself.com.
Sure, perfect! Please allow me a minute.
Sorry, My phone no. is wrong above the correct one is 998-789-543.
Sure, no problem about that. I'll change it for you right away.
Thanks.
Thank you for staying on hold. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Sure, I'll do that.
Sure, thanks you. Is there anything else that I might help you with?