HI
Hello! How may I help you today?
I HAVE LOST THE CREDIT CARD
I'm sorry to hear about that. However, I'll do my best to assist you in this issue. May I know your name please?
NAME : RAJI AND SSN NO 9900 AND A/C NO 6641
Thank you, ma'am. However, I'll also be needing your credit card number.
A/C NO 6641
To help you further in blocking your card, I'll be needing the number of your lost credit card. Please provide me the credit card number.
6641
I see you're confused, ma'am. I'll help you through this process. I have your account number but to access your credit card and to block it I'll be needing your credit card number.
YES IT IS A/C NO 6641
Thank you, ma'am. But I will be needing your card number and not your account number. So, please give me your credit card number.
7915
Thank you so much, ma'am. Please could you tell me if you filed a report at the police regarding this issue?
NO
I request you to file a report at the police ma'am. I've blocked your card as of now. Would you need anything else?