Hi, I would like to check the flight I currently have booked.
Good morning! You've reached Flamingo customers service. How may I help you today?
As I said, I would like to check the flight I currently have booked.
Surely! I'd be glad to help you with that. Could you please help me with your last name and your booking confirmation number?
My last name is Lawrence. My booking number is JL6543
Perfect! Thank you for that. Could you please allow me for a minute or two, while I get this done for you?
Yes, I would like to check my seat assignment.
Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?
can i change it to an aisle seat please. do you have something at the front of the plane? hello? are you still there?
Not a problem, I'll change that for you. Allow me for a moment, while I check for the availability.
ok hello? are you still there?
I'm extremely sorry sir, There is no availability for any aisle seat or any other seat. Could you please adjust with the provided one?
OK, is there another window that is at the front of the plane?
Sorry sir, there are no seats available right now. The plane is fully occupied.
Well, I am disappointed, but that is ok. I will check again later.
My sincere apologies for that sir, I couldn't help you with that.
ok
May I confirm if all your questions have been answered for the day?
yes they have
Wonderful! Thank you for visiting us, wish to serve you again. Have a safe flight!