Hey! A very good morning to you. How may I help you today?
HII
Hello.
I HAVE ERROR IN CREDIT CARD BILL CHARGE TO REMOVED
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
ANITHA
May I also know the last four digits of your SSN?
4673
I'd also require the complete 16 digit credit card number.
2564872564257800
Thank you. Could you help me with the date and amount of the charge?
25/05/2018 $ 355
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK. THANK YOU SO MUCH
You're most welcome. Would there be anything else I may help you with?