hi
Hello! Good morning! You've contacted the NTA software solution center. May I know your query please?
hike message not received
I'm sorry to hear that. Not at a problem, I'll fix that issue right away. Don't worry. May I know your full name and the last four digits of your account number?
name:lula account number:9941
Thank you Lula! Could you also help me with your company name?
hoj
Thank you Lula for helping me with your details, May I know if you are using the latest version of Skype?
yes
Alright! I'l request you to uninstall and reinstall the application, Please let me know if you are able to send the messages now, I'll stay online. I'll*
ok i try
Alright! Could you please confirm, If you are able to receive and send the messages now?
problem solved
Amazing! Is there anything else I may help you with?
nothing else
Superb! Thank you for reaching out to NTA software center! We are glad to resolve your tech queries. Have a great day ahead!