hai
Hello there! How may I assist you today?
my iPhone screen just cracked
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
yes
Alright! Could you please let me know your full name?
keena
Thank you! May I please know your phone number and email address?
6352417852 keena@gmail.com
Amazing! Please allow me a moment to check the details and proceed with your request.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay?
ok thank you
My pleasure! Anything else I may help you in?
no thanks
I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.