Hello!
Hello!  I currently have a charge that I did not make and would like to see about removing it.
Sure thing, i can help you with that error. May I please know your name and the card number?
4123 1234 1234 1234
and the name please?
John Doe
Perfect! May I also know the last four digits of your SSN?
3421
one moment please
Are you still there?
I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Thank you!  would also like to inquire on the company's new low rates that I saw in a commercial!
All right. I apologize I will be not able to give you the information at this point of time. However someone from our bank will reach you back in few days to give you all important information.