Hi Drew
Hello there, how may I help you today?
may i know my balance
Sure thing, could you please help me out with your full name and last 4 digits of your SSN?
4000
Could you also please help me out with your full name?
my name is reshma smith
Great! Could you also help me out with the last 4 digits of your account number?
2000
Perfect! Please allow me a moment while I check with your account.
i am waiting
I highly appreciate your patience, I'd like to inform you that the account ending with 2000 states a balance of $857.
thanks Drew .. plese close this account and transfer all money to ac number 4321
Sure! Please allow me a moment while I do the needful.
ok
Thank you for being patient, I'd like to inform you that I've successfully closed the account ending with 2000 and transferred the amount to the account ending with 4321.
thanks
You're welcome! Is there anything else I may assist you with?
no thanks
Okay great! Thank you so much for your cooperation! Have a great day!