hi
A very good morning to you. How may I help you today?
chat with the agent to ask for fixing the screen
I'd love to help you. But I'd suggest you to get a new replaced phone instead of the current phone. I can help you with a new phone. Would that be okay?
yes
Okay! I'll go ahead and create a replacement for your phone. For that, I'd require few details, May I please know your full name?
john
Awesome! Could you also help me with your phone number and the email address?
fgfgfgfg@gmail.cvom
And the phone number would be?
1545459447
Thanks for the information. Could you allow me a moment while I create the replacement right away?
ok
Thanks a lot for waiting. I have an amazing news for you, I've requested for a brand new phone to be sent as a replacement to the broken phone and it'll be delivered to you as soon as possible and meanwhile I request you send the broken phone back to us in a return envelope. Would that be okay?
ok
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
thank you.my side over
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.