Hey there, how may I help you today?
hi
Hello there!
i have a problem in billing on my card u have charged wrongly  charged
I’ll help you with that. May I know your name please?
my name jeson
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
6767 and my card n0 5550
May I know the date and amount of the charge?
15th JUNE amount 9000$
Perfect! Kindly give me a minute to proceed further.
okey can i change my address in my credit card ?
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
well thank you
You’re most welcome. Is there anything else I could help you with?
i want to change my address
For sure. May I know the new address as well?
my new address is  PO Box 128. West Glacier, MT 59936
Perfect! Please give me a minute to proceed further.
ok
I appreciate for holding on, your request has been successful.
thank you .. company's new lower rates you saw in a commercial are available ?
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates
well thanks for your service ...
May I know if there's any other concern?