Good morning! How may I help you?
I MADE A PURCHASE AT DATE ON 06/11/2018 $100 BUT THEY SHOWS ME $125
I'm sorry about that. I'll do my best to help you. Please may I know your name?
KAJAL
Thank you, please could you help me with the credit card number and also your SSN number?
CARD NO-4567 SSN NO-6546
Thanks again, sir!Please could you provide me with the  date on which it was charged?
06/11/2018 CHARGE $25
Thanks very much! Please allow me a minute to resolve this issue.
OK THANK YOU
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?