A very good morning! How may I help you today?
hi this is Rifa I am asking for fixing my mobile screen
Alright Rifa! Could you please elaborate your query?
I am asking for fixing my mobile screen
I apologize. Do you require a replacement for your device? Or just fixing the screen?
YES, I WANT A REPLACEMENT
Sure, I'll help you with that. Could you please help me with the phone number?
9856214236
Awesome! Could you please provide the email address that is linked with the account?
Rrifa1296@gmail.com
Great! Please allow me a moment to initiate your request.
ok
Thank you for staying on hold. Your request for the replacement has been processed and you'll be receiving it within 48 hours.
ok thank you
You need to send the damaged device in the return envelope. Is there anything else that I may help you with?
nothing else thank you
Perfect! Have a wonderful day. Bye.