Hello, how may I help you with today?
Hai, my card was lost so help me
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
Rowan Hansen 4344 and 6453
Could you also let me know when was the last time you've used the credit card?
24th jun 18
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
ok
Would there be anything else I may help you with today?