Hello, how may I help you with today?
Hi, I saw an error on my credit card reportand I will like to have it removed
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Rafael 8474 and the credit card number is 879864532176
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
dtae 86/15/2018 4;35pm 29.99
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you
Your welcome, would there be anything else I may help you with today?
no that will be all
It was wonderful talking to you. Have a great day