Good morning
A very good morning. How may I help you today?
I saw some  lower rates in an advertisement. They seemed pretty compelling and I wanted to check if I could take advantage of those rates
I'm glad to assist you however, they'll get back to you in a few days.
I was really hoping you could give me an answer today. Who is eligible for the lower rates?
I apologize for the inconvenience caused to you, however there is no right representative to give you exact information regarding the bank rates.
Okay, I understand. While I’m waiting for someone to reply, is there somewhere on your website I could visit to get more details?
Yeah. www.bank.com will direct you to get details regarding the lower rates.
Okay. Is there a particular menu where I can look? I have found the website to be confusing in the past.
Sure, The following steps will direct you. www.bank.com > Credit card > Lower rates.