Hello
Hey there, you're connected to Star cable customer service! How may I help you today?
I need change to home phone service.
I'm sorry, but this is the cable installation customer service you've contacted. Do you want a new cable connection?
Okay I need change to cable connection
You mean a new cable connection right?
Sure! Yes
Great! Could you please help me with your name, email address and the SSN?
My email address is havocmano11@gmail.com SSN number is 6541
And your name?
My name is madhu
Awesome! Could you also help me with your home address?
Austin,Texas.
Alright! And what kind of cable service would you like to sigh up for? We have basic, premium and platinum service plans available as of now.
I need premium
I suggest you to go for platinum plan as it has all channels just for $100 per month, I'm positive you'll love the service plan as you'll be able to enjoy all the channels.
we are connected Okay thank you very much.
Should I confirm platinum service for you?
Yes
Great! Could you also help me with your credit card details for service activation?
No
I'm sorry, but I'd require your credit card details for further process.
Okay! sure
May I know your credit card number?
My credit card number is 5454875641821564
Thank you for the information. May I know what time slot would you prefer for the installation of the cable? We have 3 time slots available, 8AM-12PM, 12PM-3PM and 3PM-7PM. Which time slot would you prefer?
8AM-12PM,
Alright! I've made a request for the installation of your cable connection, and our technician will be there at your place to install the same as per your preferred time slot.
Okay
Have a great day ahead and please do reach out to us in case of any further queries.