Hey! How may I help you today?
Hi my credit card is lost and I want it to report to the bank. Am I at right place ?
Yes! Of course! May I please know your first and last name?
Paulin Khuzma
May I also know the last four digits of your SSN?
6554
I'd also require the complete 16 digit credit card number.
1225455896645514 Oh sorry my ssn is 6654
Could you help me with the date when the card was last used?
Are you checking with the updated SSN know ?
Yes, I've updated that.
The card was last used yesterday
And was a police report filed?
Yes for sure do you need the proof ?
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thanks
You're most welcome. Would there be anything else I may help you with?
No
I’m glad I could resolve this for you. Have a great day.