hello jamie
A very good morning, How may i assist you today?
yes, i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
Sure thing, i can help you with that error. May I please know your name and the card number?
4432-8373-2231-0383 are we connected still ?
yes please May i know the name and the card number please?
4432-8373-2231-0383
sorry, my apologies. I meant to ask the name and the social security number?
no problem, name : rama krishnan, SSN NO: 9343
Thank you. Could you please provide me the date when the card was last used.
yesterday
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
no issue, i need to change my account address can you do that ?
Certainly. May I know the new address , so that I can update the same for you.
no:334, park avenue, silk bar street, v-path highway, IN
Great. I have gone ahead and updated the new address for your convenience.
thank you so much, and you know any details about company interest new low rates ?
I'm afraid I'll be not able to help you out in this regards. However you can reach our nearest bank branch or our official website www.gggbank.com for further queries and clarifications.
no problem, i will look into that thank you so much for your help, you can end the chat now
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.