HI
Good morning, thank you for contacting enterprise software company, How may I help you?
I WANT TO UPDATE MY SKYPE
Not to worry let's get your application updated. Could you please help me with your name?
ROSE 4576
Thank you so much. Could you also help me with your Company name?
NILES LTD
4576 is your account number right?
YES
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
OK
The application should be working perfectly fine now. Could you please check it?
NOW IT IS UPDATED
Awesome! Would you need anything else I could help you with?
NO,THANKS.
Thanks for reaching out to us.  Have a great day ahead.