hi i am jessy and i want to know the data usage could you help me to get the details hello
Hello! You've reached AT&T Customer Service. I'll surely help you with it! Could you please share your name?
i am jessy hello
Nice to meet you, Jessy! Could you also share the account ID for me to identify your account?
504212 are you there?
Sure! Thank you for sharing the details. Could you please give me a minute to get this checked for you?
yes
Thank you for staying connected. You've used 3 GB data of the 5 GB data limit. You've just 2 GB left for the rest of the month. Would you have any further queries?
yes can i get the details of particular usage? how much did each family member use ?
Sure! I ca help you with it! could you tell me how many members are using out service in your family?
and also i want to know for last 2month data usage 2
Sure! I'll assist you with all your queries. Please give me a minute to check the details and also to get you the usage.
ok
Thank you for your patience. We really appreciate it. As of September the data usage by each person stands at 4.5 GB with still 1.5 GB left. I also see that the data usage for the last month is 3.5 GB. Would you need anything else?
can you tell the bill breakdown for last month?
Sure! I'll be glad to help you. Please just give me a moment.
ok
Thanks for staying connected. I see on the system that you've used 4 GB on your mobile phone, 3 GB on your laptop and 2 GB on your personal computer. Is this all you need?
I WANT TO GET BILL BREAKDOWN DETAILS? you are sharing data details only can you share bill breakdown
I'm sorry, did you mean you want to know how you've been charged on the data usage?
yes
Sure, just a moment please.
ok
The system shows me that you have used a total of 30 GB and according to the plan you have chosen, you've been charged $5 per GB. With a further charge of $2 as per the taxes. The bill amount is $210. Is this what you want?
yes i got it
I'm glad I could help. Would you have any other queries?
finally i have one query
Sure, what is it please?
i am planning to  upgrade it can you explain me the details
Surely, you've been currently subscribed to our Gold plan. We have better plans like the Platinum where you can use up to 50 GB data on unlimited devices. We also have our Premium plan where you can use 60 GB unlimited data on devices, you can also get a free cable connection service if you opt for. Are you interested in upgrading to any of these plans?
ok i will contact when i need to upgrade
Sure! Do you have any more queries as of today?
nothing thankyou for your help
My pleasure. Thank you for reaching out to us. Good day!