hai
Hello there! You've reached Blue fire Software company, how may I help you today?
checking the global status of servers.
I'll surely help you in this regards, could you please let me know your name and the last 4 digits of account number?
name is charreli and  number is 2412
Thank you. May I know the name of the company you're working at please?
hp
I see that the server has been down for the past 30 minutes however, thank you so much for making this issue to our notice. We'll solve the server issue and get back to you within no time.
yes okay
I'm sorry for in the inconvenience you've faced. Thank you very much for notifying the issue, you can now check the page or reload the page and let us know if you're still facing the issue.
okay thanks
You're most welcome, is there anything else I may help you with?
no thanks for your help
I'm glad that was helpful. It's a pleasure assisting you, thank you for reaching out to us. Have an awesome day ahead.