HI
Hey there! How may I help you?
I HAVE CHANGE MY ADDRESS ON THE CREDIT CARD
Sure, I'll be happy to do that for you. May I have your name please?
MANI
Thank you, please could you share with me the account number and also your SSN number?
3335 AND 9958
Perfect! Please could you help me with the new address?
554 AND KENNEDY STREET ZL 88512
Sure, please allow me a minute to update your address.
OK
Thank you for sharing the information. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
YES, I HAVE ERROR ON MY CREDIT CARD CHARGE REMOVED
Sure, I'll be happy to do that for you. May I have your name please?
MANI
Yes, Mani! Please could you provide me with the amount charged and also the date on which it was charged?
$63 AND 06/04/2018
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
ok thank you so much
You’re welcome. Always a pleasure to assist customers like you. Have a great day!