HI,GOOD MORNING
Hello! How may I assist you today?
MY PHONE IS DAMAGED
No worries I'm here to help you out. May I know your name?
NAME: HELANA
Helana could you also help me out with your phone number and the email address associated with the account?
PHONE NO: 728 937 8173 AND EMAIL ADDRESS: HELANA@GMAIL.COM
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
OK
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
OK THANK YOU
You're welcome! Would there be anything else I may assist you with?
NOTHING ELSE
Awesome! Thanks for reaching out to us, hope you have a wonderful day ahead!