Hey! A very good morning to you. How may I help you today?
Hi I wanted to know status of my claim
Sure! I'll be able to help you in this regard. May I please know your full name?
Michael Vaughan
Okay Mr.Michael. May I also know the policy number which contains 3 letters and 9 digits.
RTY125548987
Oh great! Could you also help me with the claim number?
BNH256
Thanks for the information. Kindly allow me a moment while I check the status of your claim please.
ok
As I've checked with the resources, I see that the payment has already been initiated. The check will be delivered to you within 3 days. I know it's very frustrating waiting for it, but believe me, I will try my best to send it to you as soon as possible.
Thanks
You're most welcome. Would there be anything else I may help you with?
No
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.