hi
Hello there! Welcome to Brad Ford Web services, how may I help you today?
my device is not working
For sure! Could you please let me know your name and the 16 digit account number?
6652 2589 2541 7854 suji
Thank you Suji, may I also know the last 4 digits of SSN?
3254
Perfect! May I also know if the green light on the device is still working?
blinking
Awesome! Please give me a minute while I get this done for you.
ok
Thank you for your patience, we've sent a new device as a replacement to the new device. Will that be fine with you?
ok
Perfect! Is there anything else I may help you with?
nothing else
Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!
ok bye
Good bye!