My credit card bill shows an error
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please may I know your name?
Talan Marquez
Thank you,Talan. Please could you help me with the credit card number and also your SSN number?
3820 897987866745443
hanks again. Please could you provide me with the amount charged and also the date on which it was charged?
05/14/2018 1100
Okay. Thank you so much for bringing this to our notice. I understand you're worried. Please allow me a minute to personally look into the issue.
Okay
Thank you for staying connected. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?