Hey! A very good morning to you. How may I help you today?
Error in my credit card bill
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
My name is John John Smith
Cool! May I also know the last four digits of your SSN?
2974
I'd also require the complete 16 digit credit card number.
3641789641526487
Thank you. Could you help me with the date and amount of the charge?
$50 charged on 6/20/18
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Kindly change my address 154, King St, FL
Sure! Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
what is the company's new lower rates
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.