Hello, how may I help you with today?
Hi, I need to change my address on file
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
Yes, it's John Smith, ssn: 1234, and my credit card number is 1234 5678 1234
Thank you. Could you please help me out with the new address?
Yes, it's 12345 Pleasantville drive, Seattle, WA Oh, I'm sorry It's 2345 Pleasantville Lane, Seattle, WA.
Thank you. Bear with me for a moment while our system finishes processing your information. Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
perfect. Thank you for your help
Your welcome, would there be anything else I may help you with today?
no
It was wonderful talking to you. Have a great day