HI SIR
Hello good  morning! How may I help you?
yes sir please give your real agent information i need a status of my claim
Absolutely! I'll be glad to help you, May I please know your name?
my name is smith
Thanks Smith! Could you please share the last 4 digit of the SSN?
my ssn 8973
Perfect! Could you please share the policy number and claim number?
policy number kko897343761 and my claim number kow789
Great! Please allow me a moment to check the status of your claim.
ok
Thank you for being patient, I've checked the details the check has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?
no thanks sir
Alright! It was great assisting you, have a nice day. Goodbye.