HI
Hello! Welcome to Star cable customer service. How may I help you today?
I WANTS TO NEW CABLE CONNECTION WITH ANY DISCOUNTS
Sure! I'll definitely do that for you. To proceed further, may I know your name and account number please?
SUJA & 6676 3456 0900
Perfect! just for verification, may I know the last 4 digits of your SSN please?
0987
Awesome! Thank you for all the details. We've discounts for students, active military members and senior citizens. May I know if you're a student, an active military member or a senior citizen, please?
STUDENT
Great! may I know your university name and student ID number please?
MK UNIVERSITY ID:789097
Awesome! may I know in which year will you graduate, please?
2018
Thank you for all the details! Just give me a minute, I'll check your documents and then let you know?
OK
Thanks for waiting! Congratulations! You are eligible for our discounts. We'd like to offer you a 10$ off your monthly bill. 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. Which one would you like to avail?
PLATINUM
That's a great choice! I have placed your request. You'll able to enjoy our best ever platinum service within 2-3 hours. We hope you have a happy time enjoying our service. Will there be anything else I can do for you?
NOTHING ELSE
Thank you connecting with us. For any further queries, feel free to let us know. We're always here to help you.
OK
Have a nice day. Goodbye!