Hey! A very good morning to you. How may I help you today?
very good morning
How you doing today? And how can I help you?
my credit card was stolen last night please block my card and arrange new one for me
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Eric
May I also know the last four digits of your SSN?
1234
I'd also require the complete 16 digit credit card number.
7654342345678798
Could you help me with the date when the card was last used?
16th JUNE 2018
And was a police report filed?
yes i reported regarding this issue
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.