Hello there! A very good evening! How may I assist you today?
Hey there, Good morning!
Good morning! How you doing today?
I'm good, How are you? thanks for asking!
I'm doing well. Thank you.
I need a proof of insurance for one of my cars! would you please help me getting that?
Oh Yes! I'll be able to help you with it. I'll be glad to assist you. May I please know your first and last name?
My name is Anna sconne.
Awesome! Could you also help me with the last 4 digits of your SSN?
Okay, the last four digits of my SSN is 0044.
Perfect! Could you help me with the make of your car?
Yes so, the brand of my car is Skoda.
Great! Could you also help me with the year in which the car was made?
okay, it is 2016
Okay! And the model of the car would be?
It is skoda lura.
Cool! Kindly allow me a moment while I check this for you.
Okay, go ahead!
Thank you. I really appreciate your patience. I've requested the concerned department to go ahead and process the insurance copy and mail it to you at your registered address. It will be delivered to you within 3 business days. Would that be okay?
okay, would you please my registered address because recently I have shifted to some other place? share*
I'd be glad to help you with your registered address, However due to some security reasons, I wouldn't be able to share it with you right away! I request you to check it on our official website. I hope this will be helpful.
Are you there? So I should go and check with my address and then you send me the proof? But there is an urgency I want it to be delivered within 24 hours?
No! Not at all! I request you to check the address and correct it if there is any problem with the address. I'd suggest you to correct the address immediately as the mail has already been sent. If the change is been corrected, then the mail will be sent on the changed address.
Great, that's awesome!
However, for the mail to reach you on the correct address it will take 3 business days! But, I'll personally make a request to the courier team to deliver it to you as soon as possible.
Perfect! I wish to receive it within 24 hours.
I'll try my best to send it to you as soon as possible.
Cool!
Would there be anything else I may assist you with?
No, I don't have any other queries.
Great! I hope this was helpful. Have a great day ahead and looking forward to seeing you soon again!