HI
Hey! My name is Casey. How may I help you today?
my name karan why my bill keeps very high
Oh that's sad however I'll help you right away. May I know your email id and last 4 digits of SSN please?
my email karan007@gmail.com and my ssn number is 4541
Alright! I see that due to government taxes increase and expiry of your account the bill is high.
so i want to cancel my cable service
Well that's okay however I'll to offer you a 10% one time special promotion in your next bill if you continue with our cable service.
let me know then i will inform you
So would you like to continue with the cable service?
yes thank you for your information
Great! That sounds great. I'll go ahead and activate the 10% offer for you. Anything else I may help you with today?
no, thank you
It was great talking to you Karan. Bye!