Hi..Spencer
Hello there, how may I help you?
I would like to check my balance account. Can you help me?
Yeah sure. Could you please help me out with your name please?
My name is John Michael
May I also know your last 4 digits of SSN and account number?
My last 4 digits of SSN and account number is 5567
Could you be more specific about SSN?
The last 4 digits of SSN is 5567
Thank you John. Please stay connected for awhile.
Yeah...sure...
Thank you for your patience John. Your account ending with 5567 balance is $5638.
Ok Spencer.Thank you for your help.
Always a pleasure. Is there anything else I could assist you with?