hai sir
Good morning! You've reached Net link Media/Cable Services. How may I help you?
yes sir i want to need a cable service
I apologize, I'll be unable to help you with that. However, If you do have any issue relating to your bill amount or changing your services. I'd be glad to help you with that.
my bill amount sir
Definitely! May I confirm if your bill amount is increasing?
yes sir
I completely understand your situation. I'll help you with that. May I know your full name and your email address?
john sir dkfj@gmail.com
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
ssn number 4865
And, the extra amount on the bill identified was?
yes sir
I apologize. Could you please help me with the extra amount on the bill?
yes
That's alright! Please allow me a moment, while I get this done for you.
ok sir
I appreciate your patience in holding up. Well, I see that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
yes sir
Great! Is there anything else that I may help you with?
nothing
Amazing! Thank you for choosing us, wish to serve you again. Have a nice day!