HELLO
Hello, how may I help you with today?
I WANT TO CHECK MY BALANCE
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
HEMA 9456
Could you help me with the last four digits of your account number?
9586
Thank you. Please allow me a moment to check the account balance
OK SURE
Thank you for waiting patiently your account balance is $10.
WHAT ONLY $10 !!!!!!!!!!
Unfortunately yes sir.
ITS OK THANKS FOR YOUR DETAILS
Your welcome, would there be anything else I may help you with today?