hai riley
A very good morning to you. How may I help you today?
very good morning  chat with the agent to ask for fixing the screen how to fixing the screen
You mean you have issues with your phone? Is it?
yes
I can help you with a replacement of your phone. Would that be okay?
ok thank you riley
Okay! I'll go ahead and create a replacement for your phone. For that, I'd require few details, May I please know your full name?
shan raj
Awesome! Could you also help me with your phone number and the email address?
9654783920 vshakuhuytubj@ymail.com
Thanks a lot for waiting. I have an amazing news for you, I've requested for a brand new phone to be sent as a replacement to the broken phone and it'll be delivered to you as soon as possible and meanwhile I request you send the broken phone back to us in a return envelope. Would that be okay?
okey
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.