HI
Hello, how may I help you with today?
I LOST MY CREDIT CARD LAST WEEK I WANT A NEW CARD !
Thank you very much for alerting us about this. We will help you get this issue resolved
OK
Could you please let me know the name and last 4 digits of SSN?
NAME -KANNIYAPPAN SSN - 9589
Could you please let me know the credit card number?
5236987412036589
I've blocked the card and issued a new one which will be reaching you in 2 days.
THANK YOU
Your welcome, would there be anything else I may help you with today?