hai
Hello and welcome to star cable customer service. How may I help you today?
i want internet service
I'm so sorry but I can't help you with that. I can only help you with queries related to internet connectivity and device malfunction.
device malfunction
Oh! I'm so sorry for that. To help with your query, may I know your full name and account number please?
priya account number 78965412301414778
Awesome! Just for verification, may I know the last 4 digits of your SSN please?
0147
Great! Thanks for all the details. Is the green light on your device blinking?
yes
Perfect! We will be sending you a replacement device. May I know your address please?
k.puthur,madurai
Fantastic! I've forwarded your request. You will be receiving a replacement device within 2-3 days. We are really sorry for your inconvenience. Will there be anything else I could for you?
no thanks
You are always welcome. Thanks for staying connected with us. For further queries, feel free to ask us. Have a nice day ahead and take care. Goodbye :)