hi
Hello! Good morning! I'm glad to assist you today. How may I help you?
Hi, Good Morning. My iPhone screen was just cracked.
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
Bruen Bruce
Hey Bruen, Could you please share your phone number and email address on your account?
789 000 6754 brue90@mail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
ok thank you
Amazing! As you're phone is broken, I've made a request to our team to provide a replacement. You're actually getting a brand new phone!! Provided that you'll have to send your damaged phone in return envelope. As soon as we receive your damaged device we'll dispatch your new phone which you'll probably receive in 2 business days after we get your envelope. I hope that was clear?
yes nice reply from your side thank you
You're welcome, Would there be anything I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Perfect! Thanks a ton for being patient and cooperating with us! It was pleasure assisting you. I hope you've an amazing day ahead! Goodbye.