Hey! How may I help you today?
Hi riley
Hello.
I have error on my credit card bill
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name? Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name is Parvathi
Perfect! May I also know the last four digits of your SSN?
6319
I'd also require the complete 16 digit credit card number.
7659847293619234
Thank you. Could you help me with the date and amount of the charge?
05/02/2018 1500
I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thank you so much
You're most welcome. Would there be anything else I may help you with?
I want change my addres
Sure! Can you help me with new address?
78 F, Thaayumaanavar street
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
Okay
May I confirm if all your questions have been answered for today?
Yes you are give good effort for me
I’m glad I could resolve this for you. Have a great day.