Hello there, How may I help you today?
Hi I would like to check my account balance
I would be glad to help you out in this regards. May I know your name please?
Piggy
Thanks Piggy. Thanks Ashwin. To pull up the information I will require your last 4 digits of the SSN.
1121
I apologize for the previous message.  Could you please provide me the last 4 digits of the account number.
1121
Thanks. The a/c number ending with 1121 has $555 as balance.
Thank you very much for that Can I also make a transfer to my external account
Sure. To transfer the money I will require the last 4 digits of account to move from and the last 4 digits of account to move to.
1121 and 2122
Great. May I know the sum of amount to be transferred?
300
Awesome. I have done the needful. The amount has been successfully transferred.