Hello again! How can I assist you today?
Hello. I want to update my address on my account. Can you help me with that?
Sure, I'll be happy to help. Please could you help me with your name?
My name is Shannon Moore
Thank you, Shannon. Please could you help me with your account number and also your SSN?
My account number is 58414064379 and SSN is 766-42-8595
That's perfect! Please could you share the new address?
Sure. My new address is 2792 Marigold Lane Doral, FL 33178
Awesome! How are you liking Florida?
Yes. I like more than Newyork.
That's good you're liking your new place.  I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
Good. Thank you for your help.
You're welcome! Always a pleasure to assist customers like you. Good day!