hi alex
Hello, How can I help you today?
my cable device is not working
ALright! Could you please help me with your name and the last four digits of your SSN?
my name is mani SSNno 4546
Thank you Mani! May I also know your email id please?
mani54564@gmail.com
Can you please let me know if the green light on the device is blinking or not?
blinking in green light
Okay! Mani I would be sending you a replacement device since there is a malfunction and the device cannot be used any further.
ok thanks
You're welcome! Is there anything else I can help you out with today?
no need
Okay Mani! Have a good day. Hope to assist you again, Goodbye.