Hello, how may I help you with today?
Please help me to resolve the issues about my  credit card lost
Now that I am aware of the situation, I will definitely try my best to fix it for you. Could you please let me know the name and last 4 digits of SSN?
Keith Roger & SSN 1474
Could you please let me know the credit card number?
Credit card number is 8624428632682435
Could you please let me know the name and last 4 digits of SSN? Could you let me know the last date the card was last used?
k 06/02/2018
I've blocked the card and issued a new one which will be reaching you in 2 days.
Good
Your welcome, would there be anything else I may help you with today?
No Thanks
It was wonderful talking to you. Have a great day