hi
Hello! Thank you for connecting to AIM Technical services department. How may I assist you?
outlook app is not  opened
I'm sorry about that, but no worries I'm here to help you out. May I know your name and the last 4 digits of your account number?
lula and 5694
Alright, could you also please let me know the name of the company you're currently working in?
hoj
Perfect! Could you also please elaborate the issue you're facing with Outlook application?
ok
I'm sorry, but do you want me to confirm that the issue you're facing with Outlook is that you're not able to open the application?
yes
Thank you for the confirmation. I kindly request you to uninstall your application and reinstall the application and let me know if you're able to open the application.
ok i try ,i have a time
Definitely, please take your time.
problem solved
That's amazing! Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!