hi
Hello there! How may I assist you today?
ask for fixing the screen
I'm sorry, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
thanks
Alright! May I please know your full name?
kumar
Thank you! May I please know your phone number and email address?
kumar@gmil.com
I'll also need your contact number could you please share?
yes
Amazing! Please allow me a moment to check the details and proceed with your request.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will there be anything else I may help you in?