hi
Hey! A very good morning to you. How may I help you today?
an error in my credit card bill need to remove charges
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
yathesh kalp
Cool! May I also know the last four digits of your SSN?
3668
I'd also require the complete 16 digit credit card number.
2637 7436 2653 5889
Thank you. Could you help me with the date and amount of the charge?
23rd june,4.00 p.m,amount is 500
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok,sure..need to change my address
Sure! May I know the new address?
90 kala st,us
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
ok..thank you..need to know about the interest rates
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.
oh ok..sure
You're welcome. May I confirm if all your questions have been answered for today?
yes,absolutely..thank you so much
I’m glad I could resolve this for you. Have a great day.