Hello
Hi! How may I assist you today?
Recently I have purchased iPhone, Actually the screen was broken now can you help me on that ?
Absolutely! I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
sure..sunil
Thanks Sunil! Could you please let me know your Contact number?
615-737-4242
Perfect! May I please know your email address?
sunil@gmail.com
Great! Please allow me a moment to check with the team in this regard.
sure
Thanks for being patient, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Would that be okay?
Great, Sure I will make it Ready, Thank you for your help
You're always welcome! Anything else I may help you in?