hi
Hello! Good morning!
please debit error bill on my credit card
I'd be delighted to assist you today!
sir
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
sophia michael
Perfect! would you please share the last four digits of your SSN?
8970
Great! would you please share the 16 digits of your credit card number?
4578903654123586
okay, great!  please give me a moment while I process with your request.
sure
Would you please help me with the date, when you used your credit card for the last time?
15th june
would you please help me with the amount of the charge?
150$
Hey, I'm really sorry about this, due to some technical glitch you might be charged erroneously, We are working on it, Our team will get it resolved as soon as possible. however, I've also made a request for a refund of $150, which you've to receive within 48 hours. Would there be anything else I may help you with?
thank you for your help
did I answer all your questions for today?
yes
It was really nice talking to you and a pleasure assisting you. We want to provide a service that customers will remember. Have an awesome day ahead!