Hello! How may I help you?
Hi I wanted to report an error in my credit card bill and also want the charge to be removed now
I 'm really sorry you had to face this. I'll do my best to assist you in this regards. Please may I know your name?
Shruti Motwani
Hello, Shruthi. I'll be needing your card number and SSN to help you further. Please could you provide me with it.
456874123641234541245 and 1236 and it occured on 2 june at 2pm
Thank you so much for the information. That's really helpful. Please stay connected while I get the issue resolved for you.
OK
Thank you for staying connected. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
No
Thank you for reaching out to us. Have a great day!