Hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
i would like to report that my device is not working
Oh that's bad, but don't worry I'll be able to help you in this. May I please know if the green light on the device still working?
no its not working, just blinking
Alright! No worries, I'll be applying for a replacement device for you, could you please let me know your name?
thanujan
Thank You! May I please know the account number and the last 4 digit of your SSN?
5852 1200258963250001
Perfect! Please allow me a moment to check the details. Thanks for waiting, I've processed your details and have applied for a replacement of the device, you'll soon receive the device. Anything else I may help you in?
no
My pleasure! It was great assisting you, have a wonderful day. Goodbye.