Hai.
Good morning! You've reached Syspro Tech support. How may I help you today?
I am using outlook, and i am facing problem on it. An application not working properply.
Not to worry! I'd be glad to help you in this regard. May I know your name and the last 4 digits of your account number/
Name : Joseph.R , and the Account number : 8556.
Awesome! Could you please help me with your company name?
Company Name : Arkeia Software.
Perfect! Thank you for the information. Please allow me a moment, while I get this done for you.
Sure.
Awesome! I've looked into your account, I see that the Outlook you're using has not been updated to the latest version however, I've updated to the latest version of Outlook i.e., Outlook 8.33.0.53. So as to know if the Outlook is updated or not, could you please check in the setting > tools > version?
Okay. I will check it now.
Great! Let me know if there would be anything more I could do for you.
No. My problem solved. Thank you.
You're welcome! Thank you for reaching out to us, we are always here to help you. Have a nice day!