Hello!
HELLO My credit card ia not working
Sure thing, i can help you with that error. May I please know your name and the card number please?
my name is dave and my credit card number is 4111111111111111
Perfect! May I also know the last four digits of your SSN?
4258
Thank you. To process the request I'll now require the date of charge, and the amount of charge.
okay what you need to know
I'll now require the date of charge, and the amount of charge.
may i ask you why you are asking this inf sorry may i as you why you are asking this information
Before I look into your account, for security reasons, I’ll need to verify that you're the account holder.
sure is it protected
i apologize sir but to get your details i'll be needing the information that i've asked for. Are we still connected?
21\11\2018 yup we are
may i also the amount of charge please.
the date of charge is 28 /11/2018
The amount sir?
and the amount of charge is 1000
Thank you.  I have processed the request and the charge has been removed. I do apologize for the inconvenience caused. I’m glad I could resolve this for you. Have a great day