Hello there!
Hello!
Hey there, how may I help you today?
This is David
Hey David! May I know your concern?
I received my bill yesterday.  In this bill have some extra charges. I need to reverse it?
I’ll help you with that. May I know your name please?
This is David
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
2589 CC# 2145
May I know the date and amount of the charge?
05/11/2018 FOR $ 88.23
Thank you for the details. Kindly give me a minute.
Sure!
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
Thank you for help! Have a wonderful day!
Always a pleasure. Have a great day.