Hello, how may I help you with today?
I have error in my credit card bill
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My name is John, SSN - 6478 and Card - 4741857461482103
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
$80 has debited on 6/18/18 at 9:30 AM
Thank you. Bear with me for a moment while our system finishes processing your information.
sure
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thank you Alex
Your welcome, would there be anything else I may help you with today?