Hey there! How may I help you?
I need to change my address for my Visa card.
Sure, I'll be happy to do that for you. Please may I know your name?
Jane Doe
Thank you, please could you share with me the account number and also your SSN number?
7898 4548 4846 4581 and the last four of my SSN is 1413.
Perfect! Please could you help me with the new address?
1474 Main Street, Los Angeles, CA 91145
New address is 1474 Main Street, Los Angeles, CA 91145 . Correct?
Wait. I forgot to give you my apartment number.
No problem,. please provide it.
Apt. 107
Sure, please allow me a minute. Thank you for staying connected. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else? I hope we're connected?
That's it.
Thank you for reaching out to us. I’m glad I could help. Good day!