Hey there, how may I help you today?
hi, my name is Phol plo
Hey Phol, how may I help you today?
There is error in my card bill, please remove the charge
For sure, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN 5544, Card No 9988
Thank you Phol, May I know the date and amount of the charge?
Date 06.08.2018  Amount 800$
Thank you for the details Phol, Kindly give me a minute.
OK
I appreciate for holding on, your request has been successful.
Thanks
You're most welcome. Is there anything else I could assist you with?