hi
Hello there! Welcome to Brad Ford Web services, how may I help you today?
my bill keeps going up
I apologize for that, may I know your name and the email address?
raj raj@gmail.com
Thank you Raj, may I also know the last 4 digits of SSN?
4582
May I also know how much extra has been charged on the bill?
ok
May I know how much extra has been charged on the bill? I hope we are still connected?