hi Riley
Hello, good morning! How may I help you today?
i dropped my iphone and now the screen is cracked
Oh! I'm so sorry to hear that! May I know your full name please?
Steve Santos
Awesome! Could you also help me with your registered mobile number and the email address?
845-879-8456 longtime@gmail.com
Thank you for the information. Please allow me a moment while I get the best solution for you.
sorry the correct email is longtime03@gmail.com
Thanks for updating that! I appreciate your patience! As I see, you have insured your phone while making the purchase, I've created a replacement for your phone, and I request you to send the current broken device in the return envelope. I hope this helps.
ok i will send you the brocken one
Great! That will be helpful. Have a great day ahead!