Hey there, how may I help you today?
hi
Hello there!
my issue is error in your credit card plz fix this problem and revoke my charges
I'll be glad to assist you with that.  May I know your name please?
my name is star win
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
7009 and 6776
May I know the date and amount of the charge?
22nd MAy 2018
Could you please be more specific about the amount of charge?
actually u have charged wrongly so i am asking revoke this charges
I hope we are still connected.
yes charged amount is 750$
Perfect! Kindly give me a minute to proceed further. Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
ok .. can i change my address in my credit card ?
For sure. May I know the new address as well?
3801 Chalk Butte Rd, Cut Bank, MT 59427, USA
Perfect! Please give me a minute to proceed further.
ok
I appreciate for holding on, your request has been successful.
wow ... thank you so much ... lower rates you saw in a commercial are available for me?
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates
ok will check details .. thanks
May I know if there's any other concern?