Hi Charlie
Hey there! How may I help you?
My credit card bill shows an error
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you help me with your name?
Ramya Nambeesan
Hello, Ramya! Please could you help me with the credit card number and also your SSN number?
3409 705038020480329842
Thank you, Logan! Please could you provide me with the amount charged and also the date on which it was charged?
05/11/2018 2000
Thank you so much for bringing this to our notice. Please give me a minute to look into the issue.
Okay
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
Let me know companys new lower rates
Sure. I've contacted the concerned authorities and forwarded your details. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?