Hello, how may I help you with today?
I want change my address
Sure! I'd be glad to assist you on this. Could you please let me know the name, last 4 digits of SSN and credit card number?
Marc Chen 3828 93480394820984029882
Could you please help me out with the new address?
203 Rock Maple St. 
Mankato, MN 56001
Thank you. Give me just a moment while I update that for you!
Okay
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
Thank you very much
Your welcome, would there be anything else I may help you with today?
Nothing else Thank you very much
It was wonderful talking to you. Have a great day