Hi! How may I assist you today?
hi i want fixing screen on my phone my screen was damaged
So Sorry to hear that, I won't be able to help you in fixing screen but I'll be able to help you get you replacement, Would you like me to do that?
yes
Alright! Could you please help me with your name?
Rene Hobbs
Thanks Rene! May I please know the phone number ?
6953201478
I'll also need the email address could you please share?
reneh69@mail.com
Sorry to keep you waiting I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
okay thank you
You're welcome! Have a great day, goodbye.