hi
Good morning! You've been connected to Shin Software Company. How may I help you?
i want to know my global status of my server
Sure! I'll help you out please don't worry. May I know your name and the last four digits account number?
mass5169
Thank you! Could you please share your company name?
mass private limited
Alright! Please allow me a moment while I check this for you.
ok
I checked with my resources, the server is down for next 15 minutes, I'm sorry that you had to put your work on hold because of this. But, don't worry, we are already working on it and they'll be fine soon.
ok thank you so much
You're always welcome! Would there be anything else I may help you with?
no thanks thanks for your service
It was a pleasure assisting you, have a great day ahead!