Hey there! How may I assist you today? Hey there! How may I assist you today?
hi
May I know your name please?
i am getting an error message about my credit card yes myself kane the credit card bill has charged 5 dollars extra
Thanks for getting this to our notice, Kane! Could you please help me with your credit card number and the date of charge?
sure,it is cvv2500087 and charged date is on 6-13-2018
Thank you. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thank you ,also please change my address on the account as Kane ,24 revenue street ,cape town 10
Sure, Kane. I'll be needing your account number and your SSN number to change your address.
sure ,account nuber is AX520893 SSN IS ER12
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation message regarding the same. Is there anything I might help you with today?