hi
Hello, good morning! How may I help you today?
my internet bill is too high
Oh! I'm so sorry to hear that! I'll check with that right away! May I know your full name and the account number?
Feest Sally, 765432567432
And the last 4 digits of your SSN would be?
8132
Alright! MAy I know the extra amount that has been charged?
56$
Alright! Allow me a moment while I check the reason for the charge.
Ok
As I can see, the amount has been charged because the last month bill you've paid your bill after the due date so, you've been charged $56 extra this month.
ok
Great, Is there anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Have a great day ahead and please do reach out to us in case of any queries.