HELLO
Hello there, how may I help you today?
I WANT TO CHECK BALANCE
Sure thing! Could you please help me out with your full name?
KOLLAM
Great! Could you also please help me out with your last 4 digits of SSN?
4655
Okay! Could you also help me out with the last 4 digits of account number?
4464
Perfect! Please allow me moment while I check with your account.
YES
I highly appreciate your patience, I would like to inform you that the account ending with 4464 states a balance of $736.
OK THANKS
You're welcome! Is there anything else I may assist you with?