Hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I want to cancel my internet service
Sure! I'll help you with that. May I know your full name and your account number?
my full name is Yamini and account number is 5896745812541 There ?
Lovely! May I know the last 4 digits of your SSN number?
8874
Before, I cancel your account. May I know the reason why you want to cancel the account?
Amm I am unable to pay the bills because I lost my job
That's so depressing sir, I understand.  Could you please allow me a moment, while I get this done for you?
Thanks
Awesome! I'd like to inform you that, I've cancelled your account with our cable services and you'll no longer be notified from our services.
thanks
You're welcome! Is there anything else that I may help you with?
No
Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!