hai
Hi there! Good morning, Fast Net Cable Services. How may I help you?
my bill keeps going  up
Could you please let me know your name and email address so that I could check the reason?
yes sure my name is alex erick and email address is aa005@e-mail.com
Thanks Alex! May I please know the last 4 digit of your SSN?
your'e welcome SSN number is 4980
Perfect! Please allow me a moment to check the details and get back to you.
yes okay not a problem
Thanks for waiting, the reason for the hike in your bill is because your promotional rate pack has been expired. As the pack has been expired you have been charged normal rates.
great okay
Alright! Hope I've answered all of your questions?
yes sure okay thanks
My pleasure! Thanks for choosing our services, have a great day. Goodbye.