Hello there, How may I help you today?
hi, my credit card is lost
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
rock johny
Perfect! would you please share the last four digits of your SSN?
1499
Great! could you please share the 16 digits of your credit card number?
2345 2143 3434 5619
Would you please help me with the date, when you used your credit card for the last time?
21 june 2018 at 12.02pm
Okay! so, did you file a police report about the lost credit card?
yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
ok and then i want to order a new card as the old one is expired
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
yes
okay I will order that for you. please allow me a moment. Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.