HI
Hello there! How may I assist you today?
MY I PHONE SCREEN IS CRACKED
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
REPLACEMENT
Alright! May I please know your full name?
JAMES PETER
Thanks James! May I please know your contact number and email address?
985064787 AND JAMES157@GMAIL.COM
Amazing! Please allow me a moment to check in the details.
OK SURE
Thanks for Staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Would that be okay?