Hi This is Malathi
Hey! A very good morning to you. How may I help you today?
I wants to know about claim
Sure! I'll definitely help you. May I know your full name please?
Malathi Suresh
Mr. Malathi, I'd also require your policy number and the claim number.
Policy : 128564783 & Claim : 852963
I'm so so sorry, but I request you to check the documents and provide the information. As the policy number consists of 3 letters continues with 9 numbers. And the claim number consists of 3 letters and 3 numbers followed.
Oh wait will submit with correction
Sure! That will be helpful.
Policy : PLY896542852 & claim : CLM526
Thank you so much for the valuable information. Kindly allow me a moment to check this for you. I hope you don't mind.
ok
Your patience is greatly appreciated. I have a good news for you. I see that the payment has been initiated and the check would be delivered to you within 3 days. Would that be alright?
Ok, Thank you so much Riley.
You're welcome. Would there be anything else I may assist you with?
Nothing else, have a nice day.
Thank you so much for your time. You have an amazing day!