hi
Hey there, you're connected to Star cable customer service! How may I help you today?
my cable every month keep going up that's why
Oh! That's very rare to hear! We never had this complain in our cable service. Not a problem! I'll right away check with it. Could you please help me with your name and email address?
james luter
I'd also require the last 4 digits of your SSN and the email address.
jamesl89@gmail.com 8976
Please allow me a moment while I check the same.
ok
I'd like to inform you that the increase in the bill is due to the increase in the taxes which is 5% now and it was 2.5% before. As there is a change in system, we have also sent you a mail regarding the same.
ok i want cancel my cable service
May I know the reason?
bill was increase that's only
Are you sure you want to cancel the service?
yes
Alright! I had made a request to cancel your account. You'll be receiving a confirmation email within 2-3 hours.
okay
Have a great day ahead and please do reach out to us in case of any further queries.