hai
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
device is not working
Oh that's bad, may I please know your if the green light on the device working?
yes
Alright! No worries, I'll be sending you a replacement device. May I please know your name and account number?
ajianu 512674521458
Thanks Ajianu! Could you please share the last 4 digit of the SSN?
8412
Perfect! Please allow me a moment to check the details.
ok
Thanks for waiting, I've processed your details and have applied for a replacement of the device, you'll soon receive the device. Anything else I may help you in?
no thanks
Alright! Will there be anything else I may help you in?
no thanks
Alright! It was a pleasure assisting you, have a wonderful day. Goodbye.