hai
Hello! How may I assist you?
change my service
I'll surely do that for you. May I know your name and the account number?
kannan 523697412569
Kannan could you also help me out with the last 4 digits of your SSN?
5552
Perfect! May I know which service are you using currently?
internet
Okay may I know to which service would you like to change to?
home phone
Okay, I've successfully changed your service to the home phone service which will be activated in the next 24 hours, would there be anything else I may assist you with?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.