Hello
Hello there! A very good morning, how may I help you today?
My phone screen cracked, so that i need replacement.
Sure! I'll help you with that, may I know your name and phone number?
Bailey 672 658 4599
Thank you Bailey, could you please let me know your email address?
Bailey45@gmail.com
Perfect! As you've already insured your device with our company, please give me a minute to proceed further for replacement.
Ya sure
Good news, Bailey! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
Okay thank you
Always a pleasure! Is there anything else I could help you out with?