Hello there!
HII
Hey there, how may I help you today?
I HAVE CREDIT CARD BILL CHARGE REMOVED
For sure. May I know your name please?
MANJULA \
Thank you, Could you let me know the last 4 digits of SSN and the last 4 digits of credit card account number please?
SSN: 4529 A/C : 7800
May I know the date and amount of the charge?
25/05/2018 $ 500
Awesome! Kindly give me a minute.
OK\
Thank you very much for staying connected. Your error of $500.00 as on 25/05/2018 has been successfully reported. The amount will be refunded in few days, please let us know if there's any other errors.
OK THANK YOU I NEED CHANGE ADDRESS IN A/C
For sure, may I know is it the same account ending with 7800 you're referring to?
YES
Perfect! May I know your new address as well?
NO: 258 PETER ROAD BRIDGE TOWN AL : 25687
Thank you for the details. Kindly give me a minute.
OK
Thank you for holding on. Your address has been successfully changed to NO: 258 PETER ROAD BRIDGE TOWN AL : 25687.
OK THANK YOU
You’re most welcome. Is there anything else I could help you with?
NO THANK BYEE
You're most welcome. Have a great day.