hai
Hello! Good Morning, Welcome to media cable services, How may I help you today?
like to cancel your service
I will surely help you out with that, before go ahead with the procedure I would like you to help me out with your name 16 digit account number please?
mama 451850264781
Thank you Mama! Before we go ahead and cancel your account with us, could I please know the reason why you would like to cancel your account with us. We would like to get a feedback from you which would help us improve our service and keep our customers happy. Will you please go ahead and mention the reason now?
moving to a new city
That wouldn't be a problem the cable services we provide are portable and can be installed to the new city you would be moving to, so do I take this as a conformation and inform the respective department to help you out in installing the cable service at your new house?
ok
Great! I have now updated the details of your new city and our associate would visit your house and help you with the procedure further. However you would get a conformation regarding the same in an hour or two. Since you've been using the platinum cable service I have updated the same to your new location as well.
ok
Awesome! Is there anything else I could help you out with for today?
no thanks
Alright! Have a good day, hope to assist you in the future as well. Goodbye!