Hai
Hello there! You've reached Blue Fire Software company, how may I help you today?
I want to update my skype application
I'll surely help you with that, could you please help me with your name and the last 4 digits of account number?
Mary, 4236
Thank you, Mary. May I know your name of the company please?
IBM
Awesome! Thank you for all the details, please allow me a moment while I proceed further.
okay, take your own time
Alright! I've upgraded the Skype to the latest version Skype 8.33.0.53. Could you please confirm by sending a message to me through your skype?
i will send it immediately.
Great! Is there anything else I may help you with?