Hello there! How may I help you today?
hi, my iPhone screen just got cracked, i have got the insurance
Sorry to hear that! I'll definitely help with that. Could you please help me with your full name?
joe richard
And also may I know your contact number and email address linked with us?
7996669996 and joee66@hotmail.com
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done for you?
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok, thank u
You're welcome! Would there be anything more that I may help you with?
no
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!