hi,good morning
Hello! welcome to star cable customer service. How may I assist you today?
please cancel my cable connection
Oh! That's so unfortunate to hear such a thing from our valuable customer. May I know why you want to cancel our service, please?
cable bill is too high so cancel my connection
Oh! I'm so sorry to hear that. To cope with your high bill, we'd like to provide you a discount of $5 a month. Is that okay?
ok but please discount with $10
I'm sorry but according to our company policy, we can only offer discount of $5 a month.
ok thank you
Your always welcome. So would you like to continue availing our service?
ok
Great! I hope I helped you with your query. Will there be anything else I could do for you?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Perfect! You are always welcome. Thanks for choosing our service even at your new place. For further queries, feel free to communicate with us. Have a nice day and take care. Goodbye :)