hi
Hello! How may I help you today?
ask for fixing the screen
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Surely! I'll do my best to help you with it. Please may I know your name?
pandiyan
Good to hear from you, Pandiyan! Please could you provide your contact number?
9845621537
Sure, thank you. Please could you share the email address associated with your account?
pandiyan@gmail .com  madurai 157963
Thank you so much for your patience! Please stay connected for a minute.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
no thanks
Thank you for connecting with us. Good day!