hai
Hello! Fast net cable services. How may I assist you today?
device is not working
Oh That's bad, may I please know if the green light on the device still blinking?
yes
Alright! I'll just apply for a replacement for you, may I please know your name?
raj
Thank you Raj! Could you please let me know the account number and last 4 digit of the SSN?
845862541258 1254
Perfect! Please allow me a moment to process your request.
ok thanks
Thanks for being so cooperative, I've processed your request and applied for replacement for you, please make sure you return the damaged device. Anything else I may help you in?
no thanks
Alright! It was great assisting you, have a wonderful day. Goodbye.