hai
Hello there! Welcome to Act fiber net services, how may I help you today?
HEY SPENCER.. I WANTED TO KNOW ABOUT THE ONGOING PROMOTIONS FOR MY CABLE SERVICE..
I'll surely check that for you, may I know your name and the last 4 digits of SSN>
NAME- KARTIK PRASAD SSN - 6302
Thank you Kartik, may I also know the 16 digit account number?
ACCOUNT NUMBER IS 2641087952145647
Thank you for the details, may I know if you're a student or an active military member or over the age of 65?
AM A STUDENT
Perfect! For further details, could you please let me know the year you'll be graduated and the ID number?
ID NUMBER - LSJ5248DQ GRADUATED YEAR - 2017
Awesome! Could you please let me know the name of the university you attend?
UNIVERSITY - JAMES NEW UNIVERSITY
Thank you so much for all the details, as you know we serve the best plans and the available plans for you are basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the promotional offers for the plans are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract.
THAT'S GREAT..
May I know which plan you'd like to choose?
I will have the first option basic plans with $50 per month - 50 channels
That's perfect! However, you can choose the best platinum plan as it has the highest rate of discount.
hmm okay i will go for plantinum plan then.. hmm okay i will go for platinum plan then..
Awesome! Thank you for choosing the best plan, you're now upgraded to the platinum plan. Our executives will reach out to you for installation process.
perfect. thanks
You're most welcome, will there be anything else I may help you with?
no. that's it spencer
That's perfect! Thank you for choosing us, have an awesome day ahead!
anytime..
Thank you! Good bye!