hi,good morning
Hello there! How may I help you today?
my phone is damaged so please replace the phone
I'll help you with that, could you please let me know your name and the phone number?
name: james and phone no: 624 893 7281
Thank you James, may I know the email address associated with the account?
james@gmail.com
Thank you for the details, please give me a minute to proceed further.
ok
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
ok thank you
Awesome! Good to hear from you, thank you for reaching out to us. Have a great day ahead!