hii
Hello there, How may I help you today?
I NEED ORDER A NEW CARD AS THE OLD CARD IS EXPIRED
I would be glad to help you out in this regards. May I know your name please?
SUBRAMANI
I'll now need the last 4 digits of the SSN to process your request.
4970
Perfect. Could you please provide me your complete credit card number.
4528785215978520
Thank you. Could you please provide me the date when card was last used.
20/06/2018 U WILL THERE STILL IM IN CONNECTED
Reminder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly have a natural conversation and please be conversational as much as possible.
OK
Furthermore I'll like to know that, was a police report filed for the same?
NO
Thank you for sharing all important information however I have issued a new card for you which will be sent at your address.
OK THANK YOU SO MUCH
My pleasure. Anything else I may help you out with?
NO THANK BYEE
Thank you for using our live chat service, and we hope to hear from you again! Goodbye!