HII
Hey there, good morning! I'd be delighted to assist to today!
I NEED CREDIT CARD BILL CHARGE TO REMOVED
Okay! I'm sorry that you were charged incorrectly, I'll help you out in this regards, May I know your first and last name please?
ARUN KUMAR
Perfect! would you please share the last four digits of your SSN?
2564
Great! would you please share the 16 digits of your credit card number?
2544256841067852
Okay, would you please help me with the date, time and amount of the charge?
25/05/2018 I MADE A PURCHASE ON $275 IT SHOWS ME A BILL $325
okay, thanks for being patient and sharing that valuable information, Please allow me a moment while I proceed with your request.
OK
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $325 which you've to receive within 48 hours. Would there be anything else I may help you with?
THANK YOU
May I confirm if all your questions have been answered for today?
YES PERFECT .
We are always here to help you out in any regards, Hope to see you again Mr.Arun, Have a wonderful day ahead!