I have lost my card.
I'm sorry for the loss. I'll be glad to assist you with the new one.
thanks
Could you please help me with your full name, the last four digits of your SSN and your credit card number?
My name is Rakesh Raj and SSN - 6547 and Card - 6441
Thank you for the information Rakesh. However I'll need your complete credit card number so that I can cancel the old one and issue the new card.
okay
Could you please help me with the complete credit card number?
sorry 2145362454875693
Thank you for the information Rakesh. Could you also help me with the date the card was last used?
yestersay sorry two days before
Thank you Rakesh for the details. Was the police report lodged for the lost card?
yes
Great. I'll go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
okay
Rakesh, is there anything else I could help you with?
no
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you. Thank you for your time and patience. You have a great day.