Hi
Hello there, how may I help you today?
I wanted to know whether the new lower rates shown in a commercial are available to me. My name is Kartik Watwani and my account number is 12345 and my SSN last four digit is 1234
I would love to help you out with that however, for more insight into the lower rates one of our members from the specialty team will get in touch with you to let you know more about the details.
OK
Is there anything else I may help you out with?
Yes I wanted to change my address my new address is City center
Sure thing! Please give a moment while I update your address in the portal.
OK
I highly appreciate your patience, I would like to inform you that the address has been successfully updated to City Center. Is there anything else I may help you out with?
No
Great! Thank you so much for your cooperation, have a great day!