HI...
Hello there, how may I help you today?
I MADE A PURCHASE ON 12/05/2018 $120 BUT IT SHOWS ME A $170 . PLEASE CHECK THE BILL
I apologize for the inconvenience caused to you, could you please help me out with your full name and last 4 digits of your SSN number?
AJITH , SSN-4879
Thank you so much for your details, please allow me a moment while I remove the extra charges from your bill.
OK SURE
I highly appreciate your patience, I would like to inform you that I have removed the extra charges successfully. Also, I would like to inform you that you'll receive an email once the issue is resolved.
OK WHEN I GET THE EMAIL . HOW LONG IT WILL TAKE ?
Apologies for the wrong information, I wanted to inform you that the extra charges has been removed and you'll receive a confirmation email as soon as possible.
THANK YOU SO MUCH . BYE SEE YOU
You're welcome. I’m glad I could resolve this for you. Have a great day.