Hello there, How may I help you today?
Hi casey
Hey, How may I assist you today?
I have an error on my credit card bill
Oh! I apologize for that however I would be glad to help you out in this regards. May I know your name please?
My name is Dhinesh Karthik
Thanks Dhinesh. May I have the last 4 digits of your SSN please?
8932
Perfect. Could you please provide me your complete credit card number.
475987493779234
Thanks. To process the request I'll now require the date of charge and the amount of charge.
06/15/2018 4000
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Okay
Anything else I may help you out with today?
I want change my address
Sure. May I know the new address , so that I can update the same for you.
55, v.k.p street
Great. I have gone ahead and updated the new address for your convenience.
Thank you very much
My pleasure. Anything else I may help you out with?
Nothing else Good job
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