Hey there! Good morning. How may I help you today?
I would like to know my status of claim right now would you please help me with that ?
Sure thing! I'd be glad to help you with that. Could you please help me with your name?
Andy graig
Lovely! May I know your policy and claim number?
887443117ASP
I'm sorry sir, the policy number you've sent is incorrect, could you please share the correct one with 3 letters in the beginning and 9 numbers at the end?
sorry for the inconvenience ASP887443117
No problem! And the claim number would be?
CQQ779
Prefect! I appreciate your patience in sharing the information. Could you please allow me a minute or two, while I check your status?
ok
Thank you for holding on. I've checked your status and it shows your payment is initiated. You'll receive your payment within 3 business days.  However, if you haven't received any payment kindly reach out to us.
ok I ll check i anything goes wrong I ll get u back
Sure Andy! I'd be glad to help you again.
thank you
Your most welcome! Is there anything more that I may help you with?
no
Thank you for bringing this up to us, hope that was useful. We are always grateful to have customers like you. Good day!