hi
Hey! You're connected to Moon Cable Customer Service, how may I assist you today?
i would like to cancel my able service
Let me check your account, may I know your name?
john
Could you also help me with your account ID?
5698567854256984
May I know the reason for the cancellation?
moving to new city
Oh! Not a problem, do you want me to put your services on hold? We can then make a request for the continuation once you move to your new place.
no just cancel it
We're ranked number one in cable service corporations, We provide super fast service and our customer associates are always available 24*7 to assist you. I'm sure any other company won't be as competent as we are. We don't want you to leave us. We'll provide you $5 Off on your next month's bill but please give us a chance to give you the best service.
no
Alright! Not a problem! I'll make a request for cancellation.
ok
Would there be anything else I may assist you with?