hi
Hey there! How may I help you today?
i faced billing error issue for that i have charged
I'm sorry about that. I'll do my best to help you. Please may I know your name?
my name is turbo
Thanks, Turbo. Please could you help me with the credit card number and also your SSN number?
credit card number is 3454342666785890    SSN NUMBER is 0075
Sure. Please could you provide me with the amount charged and also the date on which it was charged?
charged amount is 5000 $ and its happened 20th June 2018
Sure, I'm really sorry you had to face this. Please allow me a minute to look into the issue.
Hmmm ok
Thank you so much for bringing this to our notice. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
ok i need to update my new address to you
Sure, I'll be able to do that for you. Please help me with your new address.
my address is PO 45454 , HIghway Park Street, NY-10007
That's awesome! I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
one more question  the company's new lower rates you saw in a commercial are available to you ?
Sure, but at the moment I'm afraid I am unable to help you in this regard. However I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?