hai
Hello there! How may I help you today?
i ask for   fixing the phone screen
I'll be glad to assist you with that, could you please let me know your name and phone number?
kaja 9856471254
Perfect! May I also know the email address associated with the account?
kaja19@gmail.com 5896547812
That's perfect! Thank you for providing all the details, Kaja. Please give me a minute to proceed further.
ok
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
ok
Is there anything else I may assist you with?