HII
Hey! How may I help you today?
I HAVE LOST MY CREDIT CARD
Hello. Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
VIJAY
May I also know the last four digits of your SSN?
4528
I'd also require the complete 16 digit credit card number.
2535142536984752
Thank you. When was the card last used?
02/06/2018
Did you file a police report?
YES
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address.
OK THANK YOU
Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
OK
I’m glad. We aim to make your Banking experience a pleasant one.