Hi I was wondering if i could see my seat assignment?
Hello! You've been connected to StarAirwyas. I'll help you out with that. May I know your full name and the booking confirmation number?
Jo Shoemaker, 8675309
Jo I'd like to inform you that the booking confirmation number should consists of 6 characters which is a mix of letter and numbers.
ok try 867xyz
Thanks! Your booking confirmation number has been verified. And I'd like to inform you that you've been assigned 9C which is a window seat.
Oh, I am not a fan of window seats, can i change that to an aisle?
No worries we have 4A available, would you like to take that?
that sounds great!
Perfect! I'd like to inform you that your seat has been changed successfully.
thanks so much
You're welcome! Would there be anything else I may assist you with?
not today thanks
Awesome! Thanks for reaching out to us, hope you have a wonderful trip ahead.