hello
Hello, how may I help you with today?
Hi Alex i have a charge on my credit card bill that i want it removed
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Lejuan James my ssn is : 657-987
Thank you. Could you please let me know the date of the charge and amount of the charge?
the date was 6/20/2018 he charge was 79.99
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok thank you
Your welcome, would there be anything else I may help you with today?
i wanted to change the address on your account
Could you please help me out with the new address?
88th Lobster street apt 5-A
The address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
ok
Your welcome, would there be anything else I may help you with today?
thets all tank you
It was wonderful talking to you. Have a great day