HI
Hello there!
I HAVE LOST MY CREDIT CARD
I'll be glad to assist you with that. May I know your name please?
NAME : SRI DEVI
Thank you Sri Devi, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN NO : 1995 AND A/C NO : 5444
Perfect! May I know if there's any police complaint filed about the lost?
NO
I'll help you block the card however, you're required to file a complaint about the lost.
OK THANK YOU AND I A/C NO IS WRONG
May I know the correct account number please?
A/C NO : 4412
Thank you for the details Sri, May I know the date when was the card last used?
21/06/2018
Awesome! Kindly give me a minute.
OK
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.