Hi, Can you please check my account balance
Surely I will help you. May I please know your name and the account number?
Michael & Account No 6572876497276465
Perfect! May I also know the last four digits of your SSN?
6548
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 6465 is $6000.
OMG... Great...Thanks
You're most welcome. Would there be anything else I may help you with?
NO
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.