Hello! How may I help you?
hello I lost my credit card a few hours ago.. can you please help me block it? my name is John F and my card number is 1111 1111 1111 1111
I’m sorry about that. I understand you're upset, and I will do my best to help you. Please share your SSN.
sure.. its 111111111
Thank you, when was the card last used?
today in a shopping mall a few hours ago
Okay, Have you filed a report with the police regarding this?
I will do that once my card has been blocked.
That's good. Please stay connected while I block the card for you.
sure
Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?
sure . thats great. can you issue a new card to my address?
Sure, absolutely. Please allow me a minute to do so.
sure sir
Thank you for staying connected.I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?