hi good evening
Hello! Thank you for connecting to AIM Software services. How may I assist you?
i use outlook i need software updates
Sure thing, I'll help you out with the updates. May i know your name and the last 4 digits of your account number?
kavin and 9438
Perfect! Could you also help me out with the name of your company?
hoj
Okay! Please allow me a moment while I go ahead and update the application for you.
ok i try
I highly appreciate your patience. I'd like to inform you that your Outlook application has been updated to the new version successfully.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!