Hello Drew.
Hello there, how may I help you today?
i have an error my credit card bill please resolve this.
Sure thing! Could you please help me out with your full name?
Myself Carbone
Great! Could you also please help me out with your credit card number?
Yeah sure, 7552 4342 6487 1325
Thank you! Could you also please provide me the last 4 digits of your SSN?
SSN is 6547
Perfect! Could you please let me know the amount of charge?
15$
Could you also help me out with the date of the charge?
05/06/2018
Great! Please give me a moment while I check with your account.
yeah sure,
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of $15 from your account.
Thanking you very much.
You're welcome! Is there anything else I may assist you with?