HI
Hello! How may I help you?
MY PHONE IS DAMAGED
Sure! I'm here to help, could you please go ahead and elaborate your query so that I could help you in the best possible way?
MY PHONE WAS DAMAGED TO CLAIM INSURANCE FOR THAT
Sure! I'll be able to help you in this aspect, could you please help me with your name?
KASHVI
Thanks Kashvi, may I please know your contact number?
+14 652-564-654
Perfect! Lastly, may I please know your e-mail address?
KHV23@GMAIL.COM
Great! Please allow me a moment to process the request.
YES
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We wont be able to provide you the new phone unless we receive the broken phone. would that be okay?
OK THANKS
You're welcome, is there anything else I may help you in?