hello
Hello, how may I help you with today?
I want to report an error in my credit bill
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Can you please remove it? 5452 6500
Thank you. Could you please help me out with the new address?
Tally sadi
Thank you. Give me just a moment while I update that for you!
I have not asked you to change the address
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
18th may 2018 $200000
Thank you. Give me just a moment while I update that for you!
01:00 am
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
What are the  new lower rates in your bank?
I'd love to help you on this one however one of our employee will get back to you personally about this one
ok
Would there be anything else I may help you with today?