Hello, good morning! You're connected to Riley! How may I assist you today?
hi
Hi.
i want to know my bill status.
Could you please elaborate your query?
i want to cancel my cable service
May I know your name please?
puspha
Could you also help me with your email address?
sure
Are we connected?
am still connected to you,
Could you also help me with your email address?
puspha2345@hotmail.com
Awesome! And the last 4 digits of your SSN would be?
ssn no:4518
As I see, the plan you had subscribed for, has been expired and that's the reason you were been charged $50 more on your total bill.
okay riley,
Would there be anything else I may help you with?