hey there, I'd be glad to assist you today!
I wanted to report an error in my credit card bill. Can you do that for me ?
Yes, of course, I'll help you with that. firstly I'm sorry for that, It might have happened due to some technical error we are looking into.  May I know your first and last name please?
My name is Sergio ramos
Perfect! would you please share the last four digits of your SSN?
8856
Great! would you please share the 16 digits of your credit card number?
98657485964582163
Okay, would you please help me with the date, time and amount of the charge?
The date of charge is 25th may time is 5 pm, amount is 1000 dollars and transaction descriptor is TTSG567
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $1000 which you've to receive within 48 hours. Would there be anything else I may help you with?
No
did I answer all your questions?
Yes
Thanks for contacting us, Hope to see you again, Have a amazing day ahead!