Hello. How may I assist you today?
My credit card has expired and also I have lost my card today morning. I need new card.
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name is Smith John
Perfect! May I also know the last four digits of your SSN?
SSN no is 4157
I'd also require the complete 16 digit credit card number.
4578102136200142
Could you help me with the date the card was last used?
Yesterday at 8:30 AM
Was a police report filed?
Yes
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Okay
Would there be anything else I may help you with?
Nothing Bye
Goodbye!