HI , GOOD MORNING
Hello there! This is Taylor, your customer executive from Wish Media/Cable services.
I LIKE TO MOVE NEW CITY SO CHANGE THE CABLE
Absolutely! May I know your Name and Account number please?
NAME : SMITH LEO AND ACCOUNT NUMBER 4478 8798 0167
Now, could you please tell me the reason behind the cancellation ?/
YES
Dear Smith, we would not like to loose a valuable customer like you. Could you please mention the reason behind the same?
OK NOTHING ELSE THANK YOU HAVE A NICE DAY
I think there's a confusion. Why are you disconnecting the service, could you please help me understand so that I can help you with it?
OK
Are you still looking forward to disconnect with us?
YES
No problem! In order to support our customers in every situation possible we have come up with the world class solution of transferring the cable to your new location. Would you like to go with the same?
Business Class is OK
I think there's a confusion. Please confirm if you'd like to continue with our service, since we provide service even in that location.
NO THANKING YOU AVE A GOOD DAY
Glad to help you with your query. Please reach out to us in case of any further query. Good day! Stay connected :) PS: All right! The service shall be cancelled within 24 hours. Anything else I may help you with?