MY PHONE IS DAMAGED
Hey there! I'm sorry about that. Please may I know your name?
RAJI
Sure, Raji. Would you like to get a replacement for your phone?
BROKEN
Okay. Sure. Would you like to get a replacement?
YES ARE YOU HERE
Great! Please could you share your contact number?
8561472530
Sure! Please could you also share the email address associated with the account?
RAJI@GMAIL.COM
Sure! Thank you! Please stay connected for a minute.
OK
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.