Hello there, how may I help you today? I hope we are still connected?
Hi am here to complain about my lost card
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your full name?
John Troy
Okay! Could you please let me know your last 4 digits of SSN number and credit card number?
7715 ,1155
Great! Thank you for the details. Could you also let me know when was the card used last time and was there any police report filed?
it was used last Sunday  and i have informed the police about it on Monday
Okay, that's good. Please allow me a moment while I go ahead and block your card.
okay take your time.
Thank you! I highly appreciate your patience, I would like to inform you that I've successfully blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
Thanks. so where will the card be deliverd
To the registered house address. Is there anything else I may help you with?
OKAY .thanks
You're welcome! I'm glad I was help. Thank you so much for your cooperation. Have a great day!