HII
Hey there! Welcome to Bradford Act services, how may I assist you today?
I NEED TO BILL KEEPING GIONG UP
I really apologize for the inconvenience caused to you, could you please help me with your name and the last 4 digits of SSN?
ANAND & 4585
Thank you Anand, may I also know the email address on the account?
ANAND.SR138@YAHOOMAIL.COM
Thank you very much, I'll surely look upon the reasons behind the increase in the bill. Please allow me a minute while I get this done for you.
OKAY
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time so that the next months bill may not be charged extra.
OKAY
Perfect! Is there anything else I may help you with?
I WOULD LIKE TO CANCEL MY CABLE SERVICE
I really apologize, may I know the reason behind the cancellation of cable service?
SERVICE IS NOT WILL
I'm so sorry for that, we'll ensure to get you an offer of 10% one time promotional discount. Will that be fine with you? If you cancel the service you might not receive the offer.
OKAY
Will that be fine with you?
YES
Awesome! Will there be anything else I could help you with?
NO THANKS
My pleasure'! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!