HAI
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
I WANT DISCOUNT CABLE SERVICE
For sure! May I know your name and the last 4 digits of SSN?
1234 BALA
Thank you Bala, may I also know the 16 digit account number?
9876543211234567
Perfect! Could you please let me know if you're a student, an active military member or over the age of 65?
STUDENT
That's perfect! May I know which university your attend and the year you'll get graduated?
ANNA UNIVERSITY FINAL YEAR
Sure! May I know the year you'll get graduated?
2019
Awesome! May I know the ID number as well?
IDR5432109
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose/
$50 per month - 50 channels
Sure! However, the basic cable contract serves only 50 channels and has no discount and the platinum cable contract serves all the channels and has the higher rate of discount. Would you like to switch from basic to platinum cable?
platinum
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months. Will there be anything else I could help you with?
NO THANKS
You're most welcome, thank you for cooperating with us. Have a great day ahead!
UserOK BYE
OK BYEE
Good bye!