Hey there! How may I help you today?
Hi Charlie
Hello again! What can I do for you?
My credit card bill shows an error
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.
Okay
Please may I know your name?
My name is Suresh Warma
Thank you,please could you also help me with the credit card number and also your SSN number?
3984732987429795432 7839
Thanks again.Please could you provide me with the amount charged and also the date on which it was charged? I hope we're still connected?
Yes 1000 04/22/2018
That should do. Please allow me a minute.
Okay
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?