Hi Jamie. I need some help with changing the address on my account. Can you help me with that? Hello?
Hello there.  I can surely help you with that.
great. My new address is 1234 Happy Lane, Memphis, TN 12345
Excellent. I'll be needing a few more details beffore we proceed in to update your address, can you help me with that?
sure
May i know your name and the credit card number please?
Mary Jones 1234566712345678
Well hello Mary!
Hi there. Do you need any other information?
One last thing, Can i know the last 4 digits of your SSN?
5678
Awesome. I have updated your new address successfully.
Great. Thanks for your help today.
Is there anything else do you need my help with?