hi drew
Hello! How may I assist you?
every monthly bill was goingup can you please check
Please don't worry, I'm here to help you out with that. But could you help me out with your name and your email address?
my name is mani email id mani544@gmail.com
Mani could you also help me out with the last 4 digits of your SSN?
4489
Perfect! I kindly request you to stay connected while I go ahead and find out the reason for the increase in your bill.
yes
Thanks for staying connected. I'd like to inform you that the increase in your bill is due to the expiration of the promotional rate which was active for the past 3 months.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no need
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
ok good bye
Goodbye!