hai
Hello! How may I assist you?
i want new service
I'm sorry I wouldn't be able to help you out with that, as you've reached the wrong department.
ok i want new cable service
Dear user I kindly request you to read the guidelines and proceed with the conversation.
ok sorry
No worries please don't be sorry. May I know your query?
cancel my cable service
Okay may I know the reason for the cancellation request?
slow
Could you please help me out with your name and the email address as I need to check the details of your account for cancelling the service.
bala email address bala1236@gmail.com
Bala could you also help me out with the last 4 digits of your SSN?
7896
Perfect! Please allow me a moment while I go ahead and check with your account details.
ok
Thanks for being patient. I'd like to inform you that you're using 5MBPs speed internet right now, if you upgrade it to 10MBPs the internet speed will be increased and I hope you'll be happy with that?
5mbp
Would you like to upgrade it to 10 MBPs?
ok
Great! I'd like to inform you that I've upgraded your internet service and it'll get activated in the next 24 hours. Would there be anything else I may assist you with?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
ok byee
Goodbye!