hai
Hello! Good morning. Welcome to media cable services. How may I help you today?
change my cable service
I'll definitely help you out in this regards, Could you please help me out with your name and account number?
my name is jassuraj a/c number 4568 1258 6547
Thank you Jassuraj! May I also know the last four digits of your SSN for verification please?
ssn 2549
Helen, May I please know the amount (extra) was charged on your bill?
yes
I apologize! May I please know the extra amount charged on your bill?
15%
Jassuraj! May I please know how many dollars (extra) was charged on your bill for this month?
extra was charged 15%
Jassurji! I see that there has been over downloading from your side and your limit has exceeded also I would like to add that your contract has expired suddenly and you no longer have the promotional rate. The sudden hike in the government taxes also have reflected in this month's bill.
okey
Awesome! Is there anything else I could help you out with for today?
no thanks that's for your wonderful help
Alright! Have a good day! Hope to assist you in the future again. Goodbye!