Hey there! How may I help you?
Hi i want to uodate my new address on credit card account
Sure, I'll be happy to do that for you. Please may I know your name?
mahima salil
Thank you,Mahima! Please could you share with me the credit card number and also your SSN number?
credit card: 5478 SSN:6024
That’s great! Please could you share your new address?
25 MAHI AVENUE, PARK VALE, SAUDI
Awesome! Please allow me a minute to update your address.
hello
Thank you for staying connected. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
yes i have problem with last month credit charge
I'm sorry about that. I'll do my best to help you. Please could you provide me with the amount charged and also the date on which it was charged?
23 june 2018 65
Thank you so much for bringing this to our notice. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?