Hi
Hello and Good Morning! How may I assist you today?
I want check the global status of servers
Sure! May I know your name please?
Franklin Sullivan
Thank you! May I know the last 4 digits of your account number?
6574
Perfect! May I also know your company name?
divya solutions
Alright! It seems that you are using an old version of the software however I would like  you to reinstall the same to update and get a faster version of the application.
Okay
Great! Is there anything else I may help you with?
Nothing else
Thank you for contacting your live chat service. I hope you have a great day ahead. Bye!