I NEED A STATUS OF MY CLAIM
Hello there! How may I help you today?
JESSY
Definitely! I'd be glad to help you with that. Could you please help me  with your first and last name?
JESSY PAUL POLICY NUMBER:HYJ856741985 CLAIM NUMBER :KSK523
Thank you for sharing the information. Dear user, I assume you are on multiple chats, kindly read the message and reply. I request you to be little  more conversational with the agent.
OK
Allow me a moment, I'll be right back with the details.
OK
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
OK THANK YOU
You're welcome! Would there be anything else that I may help you with?
NOTHING ELSE
Thank you for reaching out to us, we are always grateful to serve customers like you. Have a nice day ahead!