Hello, how may I help you with today?
i need to report a lost credit card.
I appreciate you bringing this to our attention, so that we can deal with this immediately What I’m doing for you now is block the credit card and issue a new one
how do i cancel my credit card?
To block a credit card I need the name, last 4 digits of SSN and credit card number
jane smith, ssn-325-00-5555, cc#-3333-4444-5555-9999
Just for security reasons have you filed a police report?
no i have not
I must advice you to firstly file a police report
ok, i'll do that, but can you still cancel the card?
Yeah! sure, I'll be able to cancel the card and issue  new one as we'll well*
ok, thank you.
I'll need some of your personal details to do that like the name last 4 digits of SSN
my ssn is: 325-00-5555
Could you please let me know the credit card number?
cc#-3333-4444-5555-9999
I've just seen that I've already asked for the information,please apologize me for that
ok, no problem.
I've just blocked the card and issued a new one which will be reaching you in 2 days
great, thank you.
Your welcome, would there be anything else I may help you with today?
no, that was it. thanks.
It was wonderful talking to you. Have a great day