Hi
Good morning! You've reached Alliance Airways Customer service, how may I help you?
I need to know about my seat assignment
Sure! May I know your last name and the booking confirmation number?
I'm Beatriz 6S87F9
Thank you Beatriz, please give me a minute to check seats assigned to you.
Okay
Thank you for staying connected, there's KL 56 (Middle) seat assigned to you.
I need to change my seat
Sure! Would you prefer middle seat, aisle seat or window seat?
Window seat
Please allow me a moment to check the available window seats for you.
Okay
Awesome! I really appreciate for your patience, there's only K8 that is window seat available for you.
Okay Thank you
You're welcome. Should I go ahead and confirm the seat for you?
I need to change my seat I need a middle seat
I apologize, all the middle seats are occupied by some one else. Is it fine if you want to have the same middle seat that is KL 56?
Okay thank you
You're welcome, so I've confirmed the seat for you. Will there be anything else I may help you with?