Hello
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
Yes I need change to cable service
I apologize, I'll be unable to help you in this regard. However, I'd be glad to help you if you need any discounts for your cable services.
Yes I need discount.
Sure! I'll help you get that. Could you please help me with your full name and your account number?
My name is Madhu My account number is 82165415121425
Lovely! Could you also please help me with the last 4 digits of your SSN number?
9854
Awesome! For having a discount for cable connection, there are few details that I'll need like may I know if your are a student, a active military member or over the age of 65?
Okay
I apologize, Could you please help me with the above details, like may I know if your are a student, a active military member or over the age of 65?
Yes sure! Hello we are connected.
Alright! I'll confirm you as a student. Please let me know the university you attend and the graduation year?
Anna university. My graduation year is 2014
And, also may I know the student ID number please/
My ID number is 3I
I apologize, Could you please help me with the ID number and not the roll number?
ID number 45
My sincere apologies, May I know your ID number with 7 number?
Okay My ID number 8234521
Thank you for sharing the information. Please allow me a moment, while I get the best cable plans for you.
Okay sure!
Great! As you see we have basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels), And the discount being for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract.   Which of them would you prefer?
I want  premium ($75 per month - 75 channels
That's a nice choice I would say. But I would suggest you to go for the platinum cable which has more number of channels compared to premium and also the discount is more on the platinum cable. Would you still want to go for premium cable connection?
premium cable connection
Wonderful! I'll right away confirm that for you and our executives will reach you within 2-3 days for the connection. Would there be anything else that I may help you with?
Okay Thanks
You're welcome! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!