HI,
Hey! A very good morning to you. How may I help you today?
This is john, I lost my credit card
I'm sorry to hear about your lost credit card. Not to worry at all! We are always here to help you. I'll sort it out for you. May I know your first and last name?
John Hardy
May I also know the last four digits of your SSN?
6467
I'd also require the complete 16 digit credit card number.
7852365478962541
Thank you. Could you help me with the date when the card was last used?
last used on 06/20/2018
Not a problem! Did you file a police report about it?
yes I did
Great! That'll be really helpful. Not to worry! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK, Thank for your support.
You're always welcome. Please feel free to enquire about your queries anytime. Is there anything else I may help you with?