HI
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
discounts available
I'll check that for you, could you please let me know your name and the last 4 digits of SSN?
THALA R4AJ 4589
Thank you Thala, may I also know the 16 digit account number?
8574963258476598
Perfect! May I know if you're a student or an active military member or over the age of 65?
student
Perfect! Could you please let me know the name of the university you attend and the year you'll be graduated?
annna university
Awesome! May I also know the year you'll be graduated?
2015
And lastly, could you please let me know your ID number as well?
45896 hello
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
($75 per month
Sure! However, the premium cable contract serves only 75 channels and has only 10% discount and the platinum cable contract serves all the channels and has the higher rate of discount.
ok
Do you want to switch from premium cable to the platinum cable?
premium cable
Not a problem, you're now serving the premium  cable . Is there anything else I could help you with?
no thanks
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!
bye
Good bye!