Hi Sam
Hey! Good morning! You're connected to Sam. How may I help you today?
I want to cancel my cable service
Oh no! That's upsetting to hear. May I know why you want to cancel your service?
I am moving new home so that I want to cancel my cable service
Alright! But we've transfer service facility available would you like to avail that?
Ok please transfer.
Awesome! Sure, May I know your full name and your account ID?
My name Raj Kumar and my account ID is 5478962314587456
Awesome! Raj, I've filed a ticket for you, Our associates will call you and ask you for few details. Please help them. They'll install everything, now you can be stress free.
Yes thanks for yoursupport Yes thanks for your support
You're most welcome, I'd also like to inform you that we are also providing discounts on platinum cable plans, let me know if your interested.
No I need premium plan
Alright, your signed up for a premium plan currently. let me know if you want to switch to platinum plan?
No thanks
No problem, Is there anything else I may help you with?
Nothing else thanks
Thanks for reaching out to us. have a great day ahead! Feel free to contact us for any other query. :)