hai
Good morning, thank you for contacting enterprise software company, How may I help you?
i want update my Skype
Not to worry let's get your application updated. Could you please help me with your name?
my name is sam
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
name sam 4 digitsaccount number 8740
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
okay thanks
You're welcome. Is there anything I could help you with?
No thanks
Thanks for reaching out to us.  Have a great day ahead.