Hello, there! How may I assist you today?
hI mY NAME IS ROYA PLEASE CHANGE MY ADDRESS
Sure, I'm here to help you out with that! Could you please help me out with the last 4 digits of your SSN?
D6699 6699 SORRY
No problem at all, please don't be sorry. Could you also please help me out with the new address for me to update in the portal
5589 ROYAL STREET, NEW YORK 10010 ARE YOU THERE
Superb! Please give me a moment while I make the necessary changes.
OK
I highly appreciate your patience, I'd like to inform you that I've successfully updated your address to 5589 ROYAL STREET, NEW YORK 10010.
THANKS
You're welcome! Is there anything else I may assist you with?
NOTHING, THANKS AND BYE
Okay great! I'm glad I was of help, have an amazing day ahead!