hai
Hey there! Welcome to Bradford Act services, how may I assist you today?
my bill coming high why
I'll look upon the reason for that, could you please help me with your name and the email address?
narish narish998@gmail.com
Thank you Narish, may I also know the last 4 digits of SSN?  Thank you for the details, may I know the extra amount that has been charged?
7766 yes
May I know the extra amount charged on the bill?
6900$
I'm sorry for that, I'll look upon the reasons for that. Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time so that the next months bill may not be charged extra.
i want cancel my cable service
I really apologize for that, we can offer you 10% one time promotion for the next monthly bill.
oh ok
Perfect! I'll make sure the issue resolves as soon as possible, is there anything else I may help you with?
no
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!