Good morning. I need to close my account.
Sure! I would be glad to help you out in this regards. May I know your name please?
Jan Smythe
Thank you. To get your bank details I would need your last 4 digits of SSN.
-1234
Perfect. Could you please provide me the last 4 digits of the account number.
-5678
Great the account has $3255 as balance.
Perfect. Can you transfer it to my savings before closing it?
Sure. To transfer the money I will require the last 4 digits of account to move from and the last 4 digits of account to move to.
from -5678 to -9012
May I know the sum of amount to be transferred?
$3255
Awesome. I have done the needful. The amount has been successfully transferred.
$3255 Thanks! Do you need anything else from me in order to close the account?
I apologize. I've gone ahead and closed the account for you. Anything else I may help you out with?
Are you still there?
Are we still connected Yes! v