Good morning! How may I help you?
hi my last credit card bill was charged extra.
Hello again! What can I do for you? I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please may I know your name?
Suresh
Thank you, Suresh! Please could you also help me with the credit card number and also your SSN number?
5478 and 9874
Thank you again. Please could you provide me with the amount charged and also the date on which it was charged?
$52 and 18-06-18
Sure, please allow me a minute.
ya
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
I want to change my address on my account
Sure, please provide me your new address and account number.
1/357, sakthi nagar, salem, 636503,IN
That's awesome! Please stay connected while I work on it.
ya sure
Thank you so much for your patience. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
Thanks, Can you tell me about the company's new lower rates I saw in a commercial are available to me.
You're welcome. Sure,but at the moment I'm afraid I am unable to help you in this regard. However I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?
nothing else.
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!