hai
Hello! Welcome to universal cable customer service. How may I help you today?
i need change my service
Great! You are in the appropriate place. To proceed further, may I know your name and account number please?
vino 2568224820028
Awesome! Just for verification, may I know the last 4 digits of your SSN please?
5525
Superb! may I know which service you are currently signed up for?
cable
Perfect! may I know which service would you like to switch to from the current service, please?
internet
Nice! Just to confirm your request, you want to switch to faster internet service. Am I right vino?
ok
Fantastic! I have proceeded your request. Within 2-3 hours you will be able to enjoy our fastest network. We hope you enjoy our service. Will there be anything else I could do for you?
no
Thanks for staying connected with us. For any queries, feel free to reach out to us. Have a great day ahead. Goodbye :)