hello
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I WANTED TO KNOW WHY MY DEVICE IS NOT WORKING FROM FEW DAYS.. PLEASE HELP ME OUT WITH THAT
Definitely! I'll surely help you get this done. May I know your name and your account number?
NAME - HARISH IRAM AND NUMBER - 6028419750236104
Awesome! May I also know the last 4 digits of your SSN number and if the green light on the device is working?
SSN - 8246 NO JESSE.. GREEN LIGHT IN MY DEVICE IS NOT WORKING FROM FEW DAYS..
Perfect! Thank you for the details. Could you just give a moment, I'll be right back with the solution?
SURE.. TAKE YOUR TIME JESSE
Not a problem. To avoid such issue again, I'll help you get a new router. Our executive will reach you within 2-3 days and help you get that replaced. I hope this is solve the issue.
OH.. THAT'S GREAT.. I WILL BE WAITING FOR THAT TO SOLVE MY DEVICE PROBLEM.. THANK YOU JESSE.
You're welcome! Is there anything else that I may help you with?
NO. THAT'S IT
Wonderful! Thank you for choosing us, wish to serve you again. Have a nice time!