Hello, how may I help you with today?
Hi My credit card is getting error in billing status , so please help me to clear this
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My name is Laatha and last four digits of SSN is 5667 and credit card number is 2356478952365478
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
Pleasure.The date of the charge is 20/06/2018 and time of charge is 5.00pm and amount is 700$
Thank you. Give me just a moment while I update that for you!
Ok ,noted.
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Ok. and thanks for your help
Your welcome, would there be anything else I may help you with today?