hi..
hello there, good morning!
need to check my balance,and need to transfer into another a/c..
okay! I'll surely help you with that, May I know your first and last name please?
need to close my previous a/c too..amru maddy
Yes of course I'll certainly help you with that. would you please share the last four digits of your SSN?
sure..ssn number-8772
Awesome! Also, may I please know the last four digits of your account number??
a/c number-8276
hanks for being patient and sharing all that information, please allow me a moment while I check that for you.
sure
All right! Good news, As i checked your account balance for account 8276 is $10,000. would there be anything else I may help you with for today?
no..else..thank you..just the amounts to another a/c and close tis a/c just transfer the amounts
Please help me with the last four digits of the account number you would like the amount to be transferred to?
3467
Well how much amount would you like to transfer?
full amount
Okay! thanks for being patient  and Sharing all that information. please allow me a moment. good news! I've transferred your amount you'll receive a notification in your banking application. Would there be anything else I may help you with?
nothing else..thank you so much
I hope that was helpful, Did I answer all your questions for today?
yes.. closing my session now
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.