HI
Hello! Good morning! I'm glad to assist you today. How may I help you?
I ask for fixing my screen
Alright! May I know the reason why you want to fix your phone?
screen was damaged
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
william
Hey Willaim, Could you please share your phone number and email address on your account?
+1-586-695-8696 william@mail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
ok
Amazing! As you're phone is broken, I've made a request to our team to provide a replacement. You're actually getting a brand new phone!! Provided that you'll have to send your damaged phone in return envelope. As soon as we receive your damaged device we'll dispatch your new phone which you'll probably receive in 2 business days after we get your envelope. I hope that was clear?
yes its clear thank you
You're welcome, Would there be anything I may help you with?