I need to check my account balance. What is my account balance?
Hey there, may I know your name please?
Mellisa Ramey
Hey Mellisa, How's your day going?
It is going well. How are you?
I'm good. Could you please let me know the last 4 digits of SSN?
1234
May I also know the last 4 digits of account number?
3737
Awesome! Kindly give me a minute to proceed further.
Okay
Thank you for staying connected Mellisa. Your account balance ending with 3737 is $45000.
That's great! That is what I needed to know.
Fantastic! Is there anything else I could assist you with?
No
Perfect! Thank you for reaching out to us. Please feel free to reach out for further concerns. Have a great day Mellisa.