HI
Hello! How may I assist you?
MY INTERNET BILL IS TOO  HIGH
No worries, I'll let you know the reason. May I know your name and the account number?
Muller Inez, 6632 2563 2541
Muller could you also help me out with the last 4 digits of your SSN?
3896
Perfect! Could you also help me out with the extra charge being charged on your bill?
25$
Okay! Please allow me a moment while I go ahead and check with your account.
Ok
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
OK
Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.