hai
Hello! A very good evening to you. How may I help you today?
i need insurence  for my phone
Sorry, but you have to contact the insurance department for the insurance.
my screen was cracked
Oh! I'm so sorry to hear that! Not a problem! I'll help you out. May I know if you have an insurance for your phone?
yes
Great! That's awesome! May I know your full name please?
karunya
Could you please help me with your registered phone number and the email address?
9842166251 karru@gmail.com
Thank you for the valuable information. Please allow me a moment while I check the best possible solution for you.
thank you
I appreciate your patience. I have made a request for the replacement for your phone, it will be sent to you within 24-48 hours. And also, I request you to send the current phone in the return envelope. I hope this will be helpful.