Can I check my balance?
yes sure. could you please help me with your first and last name?
I would like to check my checking account balance hello Sam are you there?
ok sure, could you please help me with your first and last name?
Jane Smythe
could you please share the last four digits of your account number and SSN number?
1234 5579
Jane would you please be more specific and share the last four digit of account number and last four digit of SSN number?
last 4 of account 1234  last of SSN 5579
Thanks Jane for sharing that information. please give me a moment. Thanks for being patient, your account balance is $2500
thank you
Glad to assist a customer like you, Thanks for reaching us. Have a nice day. Good bye.