HII
Hey! How may I help you today?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
Surely I will help you. May I please know your first and last name?
RAMYA
May I also know the last four digits of your SSN?
4526
I'd also require the complete 16 digit credit card number.
4506785236574152
Thank you. Could you help me with the date and amount of the charge?
25/06/2018 350$
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok thank you
You're welcome. May I confirm if all your questions have been answered for today?
yes
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.