HI
Hello! Good Evening, Fast net cable services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
May I please know your name so that I could check the reason behind that?
Ward Eunice
Thanks Ward! Please let me know your email address and the last 4 digit of the SSN?
euniceward57@yahoo.com & 5236
Perfect! Please allow me a moment to check the details.
Ok
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contract has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
OK
Great! I'll activate that pack for you, anything else I may help you in?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! It was great assisting you, have a great day. Goodbye.