Hello.
Hello
Hi. How may I help you today?
I would like to find out my checking account balance and the bank routing number.
Sure. Could you please help me with your full name and the last four digits of your account number and SSN?
My full name is mark Roberts. the last four digits of my account number are 3622. My SSN is 438-65-9220.
Thank you for the information Mark. I see the total amount in the account is $5678 and the routing number is 555-777-999.
Ok.  Thank you.
Is there anything else I could help you with Mark?