hi
Hello! How can I help you today? Are we still connected?
every monthliy bill was going up can you piease check
Sure I'll help you out in this regards. May I know your name and email id please?
my name is arun and my arun @gmail.com
Thank you! Could you also provide the last four digits of your SSN please?
my ssn no is 5452
Thank you! The reason for your bill increase is that your contract has expired and you no longer have the promotional rate
ok
Is there anything else you would like me to assist you today?
no thanks
I hope everything is well and you can a raise a chat for any further queries and clarifications. Goodbye!