hey there, I'd be delighted to assist you today!
hi..my credit card has been lost or stolen..could you arrage new card?
I'm so sorry to hear that, yes of course I'll block it right away and request for a new one for you. kindly, please share your details.
sure
May I know your first and last name please?
sam don
Perfect! would you please share the last four digits of your SSN?
3489
Great! could you please share the 16 digits of your credit card number?
4567 2381 3789 1293
would you please help me with the date, when you used your credit card for the last time?
23rd june
Okay! so, did you file a police report about the lost credit card?
yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
sure
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it and also requested for a new card which you'll receive via post within 2 business days. However, in case you don't receive it please reach out to us immediately.
ok..thank you so much
Would there be anything else I may help you with?
thats it..thanks alot
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.