hello there, Good morning!
Hi an i check my account balance in the account? Can*
Okay sure! I'll surely help you with that, May I know your first and last name please?
I just want to check my account balance
Of course you can! For that I will require your details to access your account. May I know your first and last name please?
Can u pls check my info using my phonenumber?
I'm so sorry, I'd like to inform you that I won't be able to access as per request, I will compulsorily require your basic account details.
So you can't check my account balance with out my personal details?
No! I'm really sorry sir but I wouldn't be able to proceed further.
Ok then My name John Wesley
I know you might not feel free to share your personal information, but I'll require it compulsorily. Hey awesome! Thanks for sharing that information, could you also share the last four digits of your SSN?
1155 Can you please check the info fastly
yes of course, I'll require the last four digits of your account number?
You actually asked only for name at first?
I know sir, but I will require all these basic information.
I am not happy with your response Can't you check my account balance with my name and ssn?
I understand that you're not happy with my response and I'm sorry about that. However, I hope you understand that I would require certain details for me to access your account. Please understand that this is for your account security. I' really sorry but as we have wide customer base, for the customers account security we will require your account number, SSN and other details.
Ok
Would there be anything else I may help you with?
Last 4 digits of my account number 2113
Awesome, Thanks for sharing that information. would please help me with your query? Would you like to check your account balance?
Yes
Good news! I've checked your account balance it is $11,000. Would there be anything else I may help you with?
No nothing else hank you Thank you
I hope that was useful! Have a great day ahead!