Hello, how may I help you with today?
Hi i need to report a lost card and need a new card
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
jane doe, 1234, 4400933760535435 jane doe ssn 1234 card number 4400933760535435
Could you also let me know when was the last time you've used the credit card?
yesterday 06/24/2018
May I ask if you have filed a police report?
no
I've just blocked the card and issued a new one which will be reaching you in 2 days.
thank you
Your welcome, would there be anything else I may help you with today?
no that's all
It was wonderful talking to you. Have a great day