Hello there, how may I help you today? I hope we are still connected?
Hi, sorry I need to order a new card because mine expired.
No problem, please don't be sorry. Sure! Could you please let me know your full name?
Mark Hader
Great! Could you also please help me out with last 4 digits of your SSN?
Sure, 8576
Perfect! Could you also please help me out with your credit card number?
Sure it's 5512 0256 4574 5558
Great! Please allow me a moment while I do the needful.
Okay
Thank you for being patient. I'd like to inform you that I've successfully issued a new card which will be delivered to you within next 2 business days.
Oh great, thank you!
You're welcome! Is there anything else I may assist you with?
No, that's it. Thank you
Awesome! Thank you so much for your cooperation, have a great day!