Hi
Hello there, How may I help you today?
I have cracked my iphone screen.
I'd be glad to help you out in this regards. May I know your name please?
Bob Lanier. I am 67 years old.
Thank you. May I know your phone number?
555-1234 I live on 123 Apple road lane, Las vegas.
I apologize however I'll need your phone number.
555-555-1234  I was born on February 2
Thank you, Could now help me with the email address associated with the account.
boblanier@gmail.com  I have a dog named red.
That's cool! I love dogs as well. Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.