HI
Hey there! How may I help you?
I NEED TO REMOVED EXTRA CHARGE FROM MY A/C
Sure, I'll be happy to do that for you. Please may I know your name?
NAME : RAJESHWARI
Thank you!Please could you help me with the credit card number and also your SSN number?
A/C NO : 1993 AND SSN NO : 1885
Thanks again, please could you provide me with the amount charged and also the date on which it was charged?
$45 AND 05/06/2018
I'm sorry you had to face this and thank you so much for bringing this to our notice. Please give me a minute to work on it.
OK
Thank you so much for staying connected. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?