Hello, how may I help you with today?
Hi,Need your help to resolve Report an error in My credit card bill
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
This is Mark, SSN 2868 & Card no 8863 Alex are u with me
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
date of the charge 15th May'18, Time : 12:10 AM, Amount $250
Thank you. Bear with me for a moment while our system finishes processing your information.
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
super .. thanks
Your welcome, would there be anything else I may help you with today?
No Alex
It was wonderful talking to you. Have a great day