hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
My cable service is not working
Do you mean that your device is not working?
yes
Alright! No worries, I'll be applying for a replacement device for you, could you please let me know your name?
my name is prabhu
Thanks Prabhu! May I please know the account number and last 4 digit of the SSN?
account number is 1245369874123658 ssn no 4587
Perfect! Please allow me a moment to check the details.
ok
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
nothing else
Alright! It was great assisting you, have a nice day. Goodbye,