hi
Hello there! Welcome to Act fiber net services, how may I help you today?
i want change my personal account information
For sure! I'll help you with that, may I know your name and the 16 digit account number?
453216785906432356 joseph vicky
Thank you Joseph, may I also know the last 4 digits of SSN?
4532
Perfect! May I know what on the personal account you'd like to change?
i want change my home address
Perfect! May I know the home address that is already in the account?
358 Pumpkin Hill Drive 
Cookeville, TN 38501
Awesome! May I know to which address you'd like to change?
8156 East Tallwood Lane 
Greer, SC 29650
I really appreciate for staying connected, I've changed the home address on the account from 358 Pumpkin Hill Drive Cookeville, TN 38501 to 8156 East Tallwood Lane Greer, SC 29650
yes
Awesome! Will there be anything else I may help you with?