Hello
Good morning! You've reached Flamingo customers service. How may I help you today?
I would like to check the seating arrangements for my upcoming flight.
Sure! I'd be glad to help you with that. May I know your last name and your booking confirmation number?
Bates 1023454 Last name: Bates Conformation Number: 1023454 Hello?
Perfect! Thank you for that. Could you please allow me for a minute or two, while I get this done for you?
yes
Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?
Actually, I would prefer an aisle seat if that is okay.
Not a problem, I'll change that for you. Allow me a moment, while I check for the availability. Awesome! Here's what I've done as per your request, I changed your seat to aisle and your new seat number will be K1.  Hope that will be comfortable for you.
On second thought, I would prefer to change back to a window seat. Is that okay?
That's alright! I'll confirm the previous seat for you. May I confirm if all your questions have been answered for the day?
Yes you can. Thank you very much!
You're welcome! Thank you for visiting us, wish to serve you again. Have a safe flight!