hi
Hey there, you're connected to Star cable customer service! How may I help you today?
i need a new cable connection
I'm sorry, but you can contact the installation department who can help you with new cable service at your place.
yes sorry my internet bill is too high
Oh! Is it? I'll check it right away! For that I'll need few details from you. Could you help me with your name and account number?
thiya and 7865 8765 6566
Awesome Thiya, I'd also require the last 4 digits of your SSN please.
6547
Perfect! May I know the amount that has been charged extra?
$76
Alright! Please allow me a moment while I check this for you.
ok
I appreciate your patience! As I've checked, I see that the usage was more than the limit, and that's the reason you were charged $76 more on your bill.
ok
Would there be anything else I may assist you with?
nothing else
Have a great day ahead and please do reach out to us in case of any further queries.