ih
Hey! A very good morning to you. How may I help you today?
My iphone screen has been cracked. It has insurance. So can you help me fix it
Oh sorry to hear that! can help you with the replacement of your phone with a new one. Would that be okay?
thats wonderful
I can* Alright then! May I know your full name please?
my name is John Moriarty
I'd also require your phone number and email address that is registered with us?
sure its. 9999999999 and email would be johnm@mmail.com
Thank you for the information. Kindly allow me a moment to check this for you. I hope you don't mind.
sure
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
sure I will should I include original bill with it?
Yes, that will be useful.
oh thank you so much for helping me
You're most welcome. Would there be anything else I may help you with?