HI
Hello there, how may I help you today?
I LOST MY CREDIT CARD
No worries, I'll help you out with that! Could you please help me out with your full name?
ADAM GIL *GILL
Great! Could you also please help me out with your credit card number?
5632417896520125
Could you also please help me out with the last 4 digits of your SSN?
5230
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
YES 20/06/2018
Okay sounds good. Please allow me a moment while I go ahead and block your card.
OK
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 business days.
THANKS
You're welcome! Is there anything else I may assist you with?