Hey there, how may I help you today?
Hi
Hello there!
My credit card bill shows an error
I'll help you with that, may I know your name please?
Adison Roth
Thank you Adison, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
3827 73082708490284098209
Perfect! May I know the amount and date of the charge?
03/22/2018
Could you be more specific with the amount of the charge?
2500
Thank you for the details. Please give me a minute to proceed further.
Okay
Thank you very much for staying connected. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
Thank you very much
You're welcome. Is there anything else I could assist you with?
Nothing else Thank you very much Have a great day
Always a pleasure. Have a great day.