Hello!
Hello there, how may I help you?
Yeah, I need a proof of my insurance.
Sure thing! Could you please help me out with your full name and the last 4 digits of your SSN?
Okay, its Tony Stark and my SSN is 3432
Awesome! For me to identify your document I'll be needing more details. Could you please help me out with the make and model of your car?
Sure, Audi Q7.
Perfect! Could you also please help me out with the manufacturing year of the car?
Yeah, I think it is 2013.
Oh great! Please allow me a moment while I check with the department for the documents.
Okay, no problem. I'll hold.
Thank you for being patient, I'd like to inform you that the document of the proof will be delivered to your address at the earliest.
Okay. That should do. Thanks.
You're welcome! Would there be anything else I may assist you with?