Hey there, you're connected to Star cable customer service! How may I help you today?
hai
Hi.
change my service
Sure, I'm here to assist you. May I know your name please?
james
May I also know your account number?
789456123987
Awesome! Could you also help me with the last 4 digits of your SSN?
7894
Great! May I know which service are you currently using?
internet
And which service do you want to switch to? Is it the faster internet service?
yes
Alright! Please allow me a moment while I request the same for you.
ok
I appreciate your patience! I've made a request and it will be activated within 4-5 hours, would there be anything else I may assist you with?
no thanks
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.