Hello!
Hello
A very good morning, How may i assist you today?
My credit card bill has an error on it and I would like it removed
Sure thing, i can help you with that error. May I please know your name and the card number please?
Name : Joey Salsbury Credit Card Number : 5494-2321-3282-9420
Perfect! May I also know the last four digits of your SSN?
4011
Thank you. To process the request I'll now require the date of charge,  and the amount of charge.
5/15/18 54.95 charged and 3:30 PM Central Time
Awesome. I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
No problem, thank you for resolving this
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.