Hello. How may I help you today?
REPORT ABOUT MY CREDIT CARD YESTERDAY I LOST MY CARD
I'm so sorry to hear that your card was stolen. I'll sort that out for you. May I please know your full name?
PARMILA PAKKAL
May I also know the last four digits of your SSN?
1745
Thank you. I'd also require the complete 16 digit credit card number.
96325612356123567
Could you help me with the date when the card was last used?
DATE ON-06/26/2018
And was a police report filed?
YES
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK DONE
We are obliged to serve customers like you. Would there be anything else I may help you with?
NO THANK YOU
I’m glad. We aim to make your Banking experience a pleasant one.
WELL JOB
Thank you.