hi
Hello! Good morning. Welcome to media cable services. How may I help you today?
my internet bill is too high
That's bad! Could you please help me out with your name and 16 digit account number?
kavin & 6656 2563 5896 5412
Thank you Kavin! Can I also have the last four digits of your SSN for verification purposes?
2587
Kavin, I would like to let you know that the government has recently increased the taxes and those taxes were reflected in your bill. So this the reason for your bill increase There was over downloading and high usage of internet so we have charged you accordingly. You have exceeded the monthly usage limit.
ok
Great! Is there anything else I could help you out with for today?
nothing else
Alright! Have a good day! Hope to assist you in the future again. Goodbye!