hi
Hello! Alex here, how can I help you out today?
I changed to my new home. So I am in need of new cable service. Please provide me the details of plans available
Yes I will do the needful, but firstly can you please help me with your name, email id and house address?
I am Nancy Jones , email address is nancynaughty@mail.com, address is 234 Houston Rd, California
Thank you Nancy! May I know at what time would you be available at home so that we could visit your place and fix the cable
Please make it in morning before 10am Sorry please make in after 3pm.. Ignore before time
Yes for sure! Our associate would be coming to fix the cable after 3pm
Sure
Now may I know which plan would you like to go for (basic, premium or platinum)
Platinum would better I think
Awesome that's the best choice Nancy! The platinum service is available at $100 per month with all the channels
Oh that's nice to hear..Thank you so much
May I go ahead and confirm this service for you?
Good to have information from you. Thanks a lot for your service. Please confirm the platinum service.
You're welcome Nancy! Can I please have your credit card number for service activation?
2561 4589 2589 3108
Thank you so much Nancy! I have now activated the platinum service for you and now you may go ahead and use the service from now Is there anything else I could help you with Nancy for today?
Thank you so much Alex. No more queries .. Have a nice day. Bye
Thank you Nancy! Have a good day too. Hope to assist you in the future as well, Goodbye!