hi drew
Hello there, how may I assist you today?
my name is kim please fix the fixing scren
Sure thing! Could you please let me know if the phone is broken or if the screen is cracked?
phone is broken while driving
Oh okay! I'm here to help you out, could you help me out with your phone number and the email address on the account Kim?
my phone 6578666641 and my email fix@gmail.com
Perfect! I'd like to inform you that the replacement phone will be sent to you at the earliest and I kindly request you to return us the damaged product.
sure .. which address i want to sent back to you
Thank you for the concern. You can handover your damaged phone to our agent he will deliver us. Is there anything else I may assist you with?
no thanks drew thanks for your support
My pleasure, thank you so much for your cooperation! Have a great day!