hi
Hello! How may I help you today?
my iPhone screen just cracked i have insurance with the carrier.
Sure, I'll help you with it. Please may I know your name?
david villy
Thanks, David. Please could you help me with the contact number?
9854213524
That's great! Could you also share the email address?
davidvilly234@gmail.com
Perfect! I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
ok thanks
Sure, please allow me a minute.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
no thanks
You're most welcome! Always a pleasure to assist you. Have a great day!