HI
Hey!
MY CREDIT CARD LOST
If it’s okay with you, we’ll need to collect a little bit of additional information before we proceed.
OK
Thank you. Let's begin then! May I know your name please
ALEX
Thank you. To pull up the information I will require your last 4 digits of the SSN.
SSN NO : 4587
Thank you so much! May I also have the complete credit card number which was lost.
7587 4597 9687 4861
Perfect! May I also know when this lost card was lastly used on?
LAST USE ON 06/21/2018
Was a police complaint filed for the same from your end?
YES I DID
Perfect! Then I'll go ahead and block the same for you.
OK
Also I've issued a new card for you which will be delivered at your mailing address within 2 business days.
OK THANK YOU
You're welcome! Is there anything else I may help you with?
NOTHING ELSE
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