Hell, I am having a major issue with my cable bill.
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
Hello Yes, I am wondering why my bill goes up in price every couple of months?
That's upsetting! I'll be glad to help you with that. Could you please help me with your full name and your email address?
My name is Jed Brown. My email address is jbrown32@aol.com
Awesome! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
4232 my bill goes up by about 6 dollars every 2 months
Perfect! Thank you for the details. Please allow me a minute or two, while I quickly help you with the reason.
Thank you
I appreciate your patience in holding up. Well, I see Mr.Jed that there is an increase in the tax rates which is why there your bill has gone up I would say.
Every two months? Okay, if that is the case I would like to cancel my cable service please.
Sure,Before we cancel your account. I have a one-time special promo offer of 10% off on your next month's bill. Would you want that?
No, I want to cancel my account.
That's alright! You will be notified about the cancellation on your email address. May I confirm if all your questions have been answered for the day?
yes
Thank you for reaching out to us, we are always here to help you. Have a wonderful day!