hi
Hello! Good morning, You're connected to ATA software solutions. How may I help you today?
my outlook mail client is not open in my laptop
I apologize! I didn't understand your query?
Outlook not open in my laptop
Not to worry! I can understand how frustrated you might be, Could you please check if you're using the latest version of the app?
I am using outlook version of 8.0
We found the root cause of the issue, You haven't updated your app. The latest version is 9.0. Could you please follow these steps for upgrading your app, Go to settings> advance settings> check for updates.
Ok now I have upgrade the same
Alright, I'll stay connected, please inform me if your issue is resolved?
After completed the upgrade process now I can able to open the outlook
Yes! You'll be able to operate the app smoothly.
Yes I can able to open now
Amazing! Thanks for cooperating. May I know your name and the last four digits of your account number?
My name is Raj and password is raj@123
Thank you, May I also know your company name?
My company name is HCL
Alright, Is there anything else I may help you with?
Nothing else thanks for your help
Awesome! Thank you for contacting us! It was my pleasure assisting you. If you want any further assistance in any regards please contact us anytime. Have a great day ahead!