hi
Hello! How may I assist you?
my internet bill is too high
I'll let you know the reason in a minute. May I know your name and the email address?
name:clay clay34@hotmail.com
Could you also help me out with the last 4 digits of your SSN?
8378
Please allow me a moment while I go and check with your account.
Ok, I wait for your information.
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.