Hello there!
Good morning!
A very good morning. How may I help you today?
I need to change the address on my account
I'll be glad to assist you with that.  May I know your name please?
Darleen Manha
Thank you, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
Social security number is 7878, and my account ends in 0003
May I know your new address as well?
I need the statements mailed to 378 Horace Street, Bridgeport, CT 06606
Awesome! Kindly give me a minute. I appreciate for holding on, your request has been successful. You'll receive all the bank alerts to the updated address.
Ok great. I was also wondering if you could give me some information about the rates I saw advertised on TV last night. I am interested in a loan and the rates sounded pretty good
For sure. I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates.
Ok I will take a look
Perfect! Is there anything I could assist you with?
That was all that I need right now. Thanks for your help!
Always a pleasure. Have a great day.