Hello, I'll like to report and error on my bill
I would be glad to help you out in this regards. May I know your name please?
Julie
Thank you. To get your bank details I would need your last 4 digits of SSN.
5737
Perfect. Could you please provide me your complete credit card number.
5634565298651264
Thanks. To process the request I'll now require the date of charge and the amount of charge.
6/14/18 and it was for 125.59
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
I also need to change the address on the account
Awesome. May I know the new address , so that I can update the same for you.
2564 Barbie Lane
Great. I have gone ahead and updated the new address for your convenience.
Can you also tell me about your new lower rates that I have seen in your new commercials
All right. I apologize I will be not able to give you the information at this point of time. However someone from our bank will reach you back in few days to give you all important information.