HELLO
Hello! Good morning!
HELLO SIR CAN YOU HELP ME? I HAVE SOME ERROR IN MY CREDIT CARD REPORT
I'm really sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.
MY NAME IS JEEVA ARE YOU THERE
well, Jeeva I'll require your last name to access your account?
JEEVA BALAN
Perfect! would you please share the last four digits of your SSN?
MY SSN 1489
Awesome! Also, may I please know the last four digits of your account number??
MY A/C NO 2895
Okay, could you share the date and amount of the charge?
06.19.18 AND AMOUNT IS $200
okay. Thanks for being patient and sharing all that information, please allow me a moment.
OK
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $200 which you've to receive within 48 hours. Would there be anything else I may help you with?
YES ONE MORE I HAVE CHANGE MY ADDRESS ALSO
Yes sure, could you please share your new address?
MY ADDRESS IS 42 GATEWAY STREET CA 58942
Hey! I've updated your address, you'll receive a notification on your banking application about the same shortly. Kindly, acknowledge it.  Would there be anything else I may help you with?
OK. NO THANKS
did I help you in solving all your queries?
YES SURE
Thanks for being so patient and cooperative, your the most calm and patient customer I've ever assisted, Have a amazing day ahead!