Hi, i want to update my address in credit card record
Sure, I'll be happy to do that for you. Please may I know your name?
savithiri k
Thank you, please could you share with me the account number and also your SSN number?
account number: 5687 SSN:9632
Perfect! Please could you help me with the new address?
85 SAHARA STREET,BALU COLONY,TRICHY
Sure, please allow me a minute to update your address. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else? Are we still connected?
i have problem with last month credit card statement,
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.  Please could you help me with the credit card number.
963278965412
Sure.Please could you provide me with the amount charged and also the date on which it was charged?
16 jun 2018 amount 965
Sure, I'm really sorry you had to face this. However, I'll look into the issue myself and try best to help you. Please allow me a minute to look into the issue.
sure charlie
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
no
You're most welcome! Thank you for reaching out to us. Good day!