Hi Casey, Hello there
Hello there, How may I help you today?
My phone screen was broken , so please help me to arrange new one
I would be glad to help you out in this regards. May I know your name please?
My name is Tenu
Thank you. May I know your phone number?
Yes, Please note my phone is 5424589654
Thank you, Could now help me with the email address associated with the account.
My email address is Ten@gmail.com
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
Thank you for your informaition and i will return the broken device
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