HAI
Hello there! You've contacted Air India Airlines, how may I help you today?
seat assignment and decide to change it.
Sure! May I know your last name and the booking confirmation number?
SUJI confirmation number BF78I8
Thank you very much Suji, would you prefer Window seat, Aisle seat or Middle seat?
Middle seat
For sure! I'll look upon the middle seats available on the flight for you. Please give me a moment.
OK
Mr. Suji I see that there's K6 and M90 middle seats available for you. Please let me know what seat you'd prefer the most.
OK middle SEAT
Awesome! May I know would you like to confirm K6 or M90 ?
OK
I see that K6 is more comfortable for you, I'll confirm that for you.
OK
IS there anything else I could help you with?
NO THANKS
I'm glad that was helpful, thank you for reaching out to us. Have a great day ahead and happy traveling!