hi
Hi there, how may I help you today?
My iphone just cracked. I want to fix it.
No worries, I'm here to help you out. Could you please let me know your full name?
Joshna vill
Perfect! Could you also please help me out with your phone number?
5689541256
Awesome! Could you also please help me out with your email address on the account, Joshna?
jvill1664@yahoo.com
Fantastic! I'd like to inform you that the replacement phone will be sent to you at the earliest and I kindly request you to return us the damaged product.
ok
Is there anything else I may assist you with?
no
Awesome! Thank you so much for your cooperation, have a nice day!