Hello! Good morning!
Hi sam I wanted to report an error in my credit card bill and I also want it to be removed
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I know your first and last name please?
Pablo Kuriato
Perfect! Could you please share the last four digits of your SSN?
9865
Great! Could you please share the 16 digits of your credit card number?
8546965482153654785
Okay, Could you please help me with the date, time and amount of the charge?
date is 13 june, time 2 pm and amount 256 dollars and transaction description JJK987
Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $256, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
No
Hey, did I answer all your questions for today?
Yes
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!