hai
Good morning! You've been connected to Chan Software Company. How may I help you?
missing my skype software updates
That's strange! I'll help you out please don't worry. May I know your name and the last four digits account number?
nallu 5621
Thank you! Could you please share your company name?
microsoft company
Alright! Please allow me a moment while I check this for you.
okay
I really appreciate your patience! I suggest you to manually update the software for time being, for which I'll send you a link right away! I've also raised a trouble ticket for the same and the issue will be solved within 2 hours. I apologize for the inconvenience you've faced.
okay thanks
You're always welcome! Would there be anything else I may help you with?