Hello, how may I help you today?
My credit card bill shows an error
sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Alena Robertson 8493
Thanks. Could you please share the complete credit card number?
390582094809280482
All right. Please tell me the date and the time of the error.
05/11/2018 16:10
All right. What was the amount charged?
1200
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
No Let me know company's new lower rates
Concerned person from the dedicated team will contact you as soon as possible to discuss the lower rates. Let me know if you have any other queries.
Nothing else Thank you very much
You're welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.