hai
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
i have any discount
I'll surely look upon that for you, may I know your name please?
my name is daisy
Thank you Daisy, may I also know the last 4 digits of SSN and the 16 digit account number?
ssn 4875 and account number 4895 2564 5448 oh sorry 4895 2564 5448  4589
Not a problem, could you please confirm if you're a student or active military member or over the age of 65?
i'm a student
Perfect! May I know the name of the university you attend and the year you'll be graduated?
university of georgia [athens]
Thank you, could you please be more specific with the year of graduation?
B.E  Engineering graduated
May I know the YEAR of graduation?
year 2016
Thank you for correction, may I also know the Id number?
my ID number 45612
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose? I hope we are still connected?
first option and platinum service plan
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months.  Will there be anything else I could help you with?
no thanks
My pleasure! I hope all your queries have been answered for today?
yes okey
Thank you for reaching out to us, have a great day ahead!