HII
Hello. How may I help you today?
I HAVE CHANGE ADDRESS
Sure. Just to confirm it again, You want to change your address for your account or you have a different address in your bill?
I HAVE CHANGE ADDRESS BILL CHARGES REMOVED
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
VINOTH SSN NO:2536 AND CREDIT NO: 8526985645821258
Thank you for the information Vinoth. Could you also help me with the date and time of the charge and also amount of the charge?
12/05/2018 200$
Could you give me a moment here while I check the details for you Vinoth?
OK
Thank you for your patience.I'm sorry for the error in your bill Vinoth. I'll go ahead and have it removed right away. Thank you for bringing this to our notice.
OK. THANK YOU SO MUCH BYEE
You're welcome. Is there anything else I could help you with?
OK
Is there anything else I could help you with?
NO
Thank you for your time and patience. We are glad to be able to assist you. You have a great day.