Hello! Good evening, Fast net cable services. How may I assist you today?
hai i need to know my device is not working, having trouble.
Sure! I'll be able to help you, may I please know you name and account number?
yes sir account number?
Please let me know your name and 12 digit account number?
my name is john my account number 485796842004 sir
Thanks John! Sorry for the delay on reply, Could you please let me know the last 4 digit of the SSN?
okay sir ssn number 7583
Perfect! May I please know have you tried restarting your router?
okay sir thank you
Please let me know if you have restarted your router and is it working properly?
no sir working properly
Do you mean the router is now working properly?
yes sir
Great! That's amazing, anything else I may help you with?
nothing sir thanks your helping
You're welcome! Thanks for choosing our services, have a great day. Goodbye.