Hi
Hi there, how may I help you today?
I want fix my screen
I'll be glad to assist you with that, may I know your name and phone number?
Yandel Flowers (240) 273-7155
Thank you Yandel, could you please let me know the email address associated with the account?
Bharath@gmail.com
That's perfect! Thank you for the details, please give me a minute to proceed further.
okay
I really appreciate for your patience, as you've already insured your device with our company. We'd be glad to provide the replacement, the replacement only takes places once we receive the broken device in an envelope.
Thank you very much Have a great day
You're welcome. It's a pleasure assisting you, have a great day ahead!