hi
Hello! Alex here how may I help you out today?
change my service
I'll surely help you out in this regards. Firstly I would like you please help me with your name and 16 digit account number?
mithi raj 5685158402658650
Thanks Mithi! May I also have the last four digits of your SSN for verification?
7854
Great! Now may I know what service are you currently on?
internet service
Alright! So would you like to upgrade to a faster internet service?
yes
Alright I have now upgraded you to the platinum internet service which is one of the best service we have as of now and I assure you that you will be completely satisfied with it.
yes
Awesome! Is there anything else you would like me to help you out with for today?
no
Alright! Have a good day, Bye.