hello i have a debit on my credit card bill and i want the charge to be remove hello
Hello. Surely I will help you. May I please know your first and last name?
richard smith
Awesome! Also, may I please know the last four digits of your SSN number?
1523
I'd also require the complete credit card number.
0654 5678 3245 1267
Thank you. Could you help me with the date and amount of the charge?
04/04/2018
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thank you
Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.
i want also to change my address on my account
Sure! Could you help me with the new address?
valencia street number 12, apt 5c
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail..
ok
Would there be anything else I may help you with?
thats all thank you
It was really nice talking to you and a pleasure assisting you.