Hello, how may I help you with today?
some amount debited from my card ...no reason so please remove
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Timothy Carroll
 and 5023 and 6845
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
20th june and 5 am and 120$
Thank you. Bear with me for a moment while our system finishes processing your information.
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok thanks
Your welcome, would there be anything else I may help you with today?