Hey there, you're connected to Star cable customer service! How may I help you today?
I have just moved in to a new place and I want to get set up with service.
Sure, I am here to assist you. May I know your name please?
Angela Smith
Alright! May I also know your email address?
ang1960@gmail.com
Awesome! Could you also help me with your home address?
511 N. 5th St. Carmi Il 62821
Thank you for the information. May I know what time slot would you prefer for the installation of the cable? We have 3 time slots available, 8AM-12PM, 12PM-3PM and 3PM-7PM. Which time slot would you prefer?
I will take the morning. 8-12
Alright! And what kind of cable service would you like to sigh up for? We have basic, premium and platinum service plans available as of now.
I had basic before I was thinking about switching to premium I need to change my time for my appointment to 3-7 I forgot I have a morning appointment
I suggest you to go for platinum plan as it has all channels just for $100 per month, I'm positive you'll love the service plan as you'll be able to enjoy all the channels.
does that include the movie channels
Yes, it includes all the channels.
I need to change my time for my appointment to 3-7 I forgot I have a morning appointment
Sure, I've updated that! And shall I confirm the platinum plan?
100 seems a bit high. Is there any promotions available?
Premium has 75 channels for $75, whereas platinum has all the channels only for $100.
how many more channels are there over the 75?
There are total 250 channels.
okay I will take the platinum
Alright! Could you help me with your credit card number for the service activation?
4402115798635200
Thank you. I've made a request for the installation of your cable connection, and our technician will be there at your place to install the same as per your preferred time slot.
great
You're welcome! Have a great day ahead and please do reach out to us in case of any further queries.