hi
Hello! Welcome to ACS Software Solutions! How may I help you today?
skype message not sending
That's terrible! I understand. However, I'll try to get this issue resolved right away! Could you please help e with your name and the last four digits of your SSN?
name:pamela account number:1050 sorry ssn:1050
I'm sorry, I meant to ask you the account number. Thank you for sharing the details. Could you tell me if the problem is occurring on a single system or with multiple systems?
single system
Sure, I'll get the issue resolved. Could you please let me know the company you're from?
hcl
Sure, thanks! Could you tell me if you're using the latest version of the application?
yes 7.0
Okay, could you please uninstall and reinstall the application? That would help sometimes.
ok i try
Sure, could you tell me if you're able to send messages?
problem solved
That's great! I'm glad I could help. Could you tell me if you need anything else?
nothing else
I'm glad I could help. Thank you for reaching out to us. Great day!