Hello there, Good morning!
hi I lost my Credit Card
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Name : Bob Carroll
Perfect! would you please share the last four digits of your SSN?
3242
Great! could you please share the 16 digits of your credit card number?
4589 5689 9669 6001
would you please help me with the date, when you used your credit card for the last time?
last used on 06/12/2018
Okay! so, did you file a police report about the lost credit card?
I didn't
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us at anytime, We'll block your card right away.
Ok, I will contact you again
Yes please feel free to contact us anytime, we are always here to help you out.
ok, thanks you for your information
did I help you in resolving all your queries for today?
Yes, thank you
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!