hi good evening
Hey there! Good morning. Welcome to LMT software services. How may I assist you?
i use outlook i need software updates
Sure! I'll help you with that. May I know your name and the last 4 digits of your account number please?
Dane and 4620
Awesome! Could you help me with the name of your company as well?
hcl
Superb! May I have a minute to update Outlook for you please?
ok
Thank you for staying on hold. I appreciate your patience. I've updated Outlook on your behalf. Could you please check that an let me know whether the issue is resolved or not?
problem solved
Great! I hope all your queries are cleared?
nothing else
Wonderful! Thank you for reaching out to us. Have a great day. Bye.