hi
Hey there! How may I help you today?
ask for fixing the screen
I see you want to fix your screen. Correct?
ok
Okay. Is your phone insured?
yes
Sure! I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Great! Please may I know your name?
mani
Great! Please could you help me with your contact number?
7854123698
Okay, could you also share the email address associated with your account?
hgg@258.com
Thank you! Please allow me a minute to work on this.
yes ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok
My pleasure! thank you for reaching out to us. Good day!