hi
Hello! How may I assist you?
my internet bill is too high
Oh that is a rare situation. However, I'll help you out with that. May I know your name and the 12 digit account number?
muja & 678956784545
Could you also help me out with the last 4 digits of your SSN?
9876
Thanks for providing the required information. Please stay connected while I go ahead and check with the account.
ok
Thank you for being patient. I'd like to inform you that the increase in the bill was due to increase in the tax rates which increased from 2.5% to 5%.
ok
Is there anything else I may assist you with?
nothing else
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.