hai
Hello! How may I assist you?
my iPhone screen just cracked
No worries, would you like to claim your insurance?
no
Would you like to fix it?
yes
Okay! May I know your name?
salini
Salini could you also help me out with your phone number and the email address associated with the account?
9845721457 salu@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok thank you
You're welcome! Would there be anything else I may assist you with?
no thanks
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!