hai
Hi! How may I help you?
i ask for   fixing the phone screen
I'm sorry, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
ok
Alright! Could you please let me know your full name?
seva
Thank You! Could you please share your phone number and email address?
5478457845 selvaselva151@GMAIL.COM
Amazing! Please allow me a moment to check the details and proceed with your request.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. Anything else I may help you in?
no thanks
You're welcome! Have a great day, goodbye.