HI
Hi! Welcome to Shinhwa software solutions. How may I help you?
I WANT TO UPDATE MY OUTLOOK
Sure! I'll definitely do that for you. Before proceeding further, could you please help me with your name and the last 4 digits of your account number?
CLARA 5746
Awesome! May I know the name of your company, please?
TECH PARK
Perfect! Thank you for the details. Just give me a minute while I update your Outlook application for you? Please stay connected!
OK
Thanks for staying on hold!  I have successfully updated your Outlook application to the latest 8.7.5 version. Enjoy this more advanced and hassle-free version. Will there be anything else I could help you with?
NOTHING,THANK YOU
You are always welcome! Thank you for connecting with Shinhwa software solutions. For any query, feel free to call us on our toll free number: 1200-4343-400. To know more about the services we offer, please visit our official website - www.shinhwasoftwaresolutions.com Have a nice day ahead and take care. Goodbye