hi spencer
Hello there! Welcome to Act fiber net services, how may I help you today?
i have a problem with my bill every month is rasing
I really apologize for that, may I know your name and the email address?
logan paul fread@gmail.com
Thank you Logan, may I also know the last 4 digits of SSN?
6568
Perfect! Please allow me a minute while I get this done for you.
hi ok
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill at the right time to avoid the inconvenience. I hope we are still connected?
are you there
Yes
yes well my friend i want to cancel my subscription
I really apologize, we can offer you a 10% for your next monthly bill.
hi no i want to cancel right now please cancel my cable
Sure sir! As per your request I've cancelled your account. The account will be deactivated in 30 minutes. I hope we are still connected?
please ok thank you thats all bye bye
That's awesome! Thank you for reaching out to us, have an awesome day ahead!