Hi! How may I assist you today?
My iphone got crashed , any way to fix it?
I'm sorry I can't help you i fixing your phone but I can help you get a replacement, would you like me to do that?
I would be very much happy if I get a replacement.
Sure! May I please know your full name?
Sure I am Vennilla Samruth
Thank you! May I please know your contact number and email address?
917-777-2888   venillasamruthwins@mail.com
Perfect! Please allow me a moment to check the details.
sure..
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
Okay thank you so much Cameron for your replacement. I am happy about it. Sure I will send the damaged device to you. Have a wonderful day ahead and Bye as of now..
Great! Anything else I may help you in?