hai
Hello and welcome to universal cable customer service. How may I help you?
i want cancel cable service hello
Sorry sir but I can't help you with that. I can only help with queries related to bill increase.
yes
If you have any query related to bill increase, then I can help you with that.
yes i want new service
Sorry sir but I can only with queries related to bill increase.
yes
Oh! do you have any bill increase query/ issue?
cable bill incease
Oh! I'm so sorry to hear that. To proceed with your query, may I know your name and email address please?
Aiden email Aiden14@gmail.com
Superb! just for verification, may I know the last 4 digits of your SSN please?
1452
Superb! Thank you for all the details. Just give me a minute, I will contact my team regarding your query and let you know?
ok
Thank you for waiting. I contacted my team and it seems you have subscribed to cricket score alerts and that's the reason for the increase in your bill.
oh ok
Awesome! I hope I helped you with your query. Will there be anything else I could do for you?
no thanks
You are always welcome. Thanks for connecting with us. For further queries feel free to reach out to us. Have a great day ahead. Bye :)