Hello! Good morning. How may I help you today?
hi good morning my phone was broken
So sad to hear that.
yes
Would you like to have a replacement device for your damaged phone?
yes i want replacement
Great! I'd be glad to help you with that. May I know your name please?
kathrine
Awesome! Could you please provide your phone number?
214 562 8547
Superb! May I have the email address linked with the account?
kathrine45@gmail.com
Awesome! Please give me a moment to initiate the process.
OK SURE
Thank you for waiting. I appreciate your patience. I've processed the request for a replacement device and you'll be receiving it in a couple of days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
NOTHING ELSE
Perfect! Please feel free to reach out to us for further queries. Have a nice day. Bye.