hello
Hey! A very good morning to you. How may I help you today?
my credit card is stolen
I'm sorry to hear about your stolen credit card. Not to worry at all! We are always here to help you. I'll sort it out for you. May I know your full name please?
Ramba Vairapan
May I also know the last four digits of your SSN?
SSN : 6789
I'd also require the complete 16 digit credit card number.
6789 8765 7889 4556
Thank you. Could you help me with the date when the card was last used?
used on 06/15/2018
Not a problem! Did you file a police report about it?
Yes I did 2 days before
Great! That'll be really helpful. Not to worry! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK, thank you
You're most welcome. Would there be anything else I may help you with?
nothing else
Great! Have a great day ahead! Looking forward to seeing you soon.