HI
Hello! How may I assist you?
my phone is damaged
No worries, I'm here to help you out. May I know your name?
VENIOP
Veniop could you also help me out with your phone number and the email address associated with the account?
779 000 4567 VENIO@GMAIL.COM
Thank you for sharing the information, please allow me a moment while I check with the department.
OK
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
OK THANK U THANK YOU
You're welcome! Would there be anything else I may assist you with?
NOTHING
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