Hi My credit card bill shows an error
Hey there, Good morning!
My credit card bill shows an error
Oh no! I'm sorry that you were charged incorrectly, It is due to some technical error from our side. currently our technical team is working on this issue. However, I'll try my level best to help you out.
Okay
May I know your first and last name please?
Gerald Rivas
Perfect! would you please share the last four digits of your SSN?
6734
Great! could you please share the 16 digits of your credit card number?
3094809283507894023842
and lastly, could you also help me with the date and amount of the charge?
06/27/2018
would you also share the amount of the charge?
400
Okay, Thanks for being so patient and cooperative, I'll look into your issue and resolve it quickly. Please allow me a moment.
Okay
I regret for the inconvenience caused, as I mentioned above you were charged incorrectly due to some technical error from side. However, I have made a request for a refund of $400 which you'll receive probably within 48 hours.
Thank you very much
I hope I have answered all your questions for today?
Yes you answered well
I'm glad that your happy with my service, Hope to see you again. have a nice day ahead!