HI,GOOD MORNING
Good morning! You've reached Net link Media/Cable Services. How may I help you today? I hope we are connected?
YES CONNECTED MY DEVICE IS NOT WORK
Sure! I'll be happy to help you fix that. May I know your full name and your account number?
Wiza Esther, 8569 4512 8475
Lovely! May I also know the last 4 digits of your SSN number?
7517
And, may I also ask you if the green light on the device is working?
YES
Alright! Not a problem. To avoid certain issues again, I'll get you replacement done for the old device and our executives will reach you with that within 2-3 days. Would that be fine? Are we connected?
YES CONNECTED YES
Great! Is there anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for reaching out to us, we are always here to help you. Have an amazing day!