HI
Hi there! You're talking to the customer executive. How may I help you today?
I WANT TO UPDATE OUTLOOK
I'll surely hep you with this. May I know your name and last four digits of account number please?
WILLAIMS 5679
Thanks! May I know the name of the company?
ROBIN LTD
Sure thing! Please gimme a moment to check.
OK
Great! You can do this by yourself by doing the up gradation from the software center. Kindly try doing this until I wait for your response online. Are we connected?