Hi Alex
Hello, how may I help you with today?
Error in my credit card.
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My name is Jack and SSN no is 3621 and card no is 3149
Thank you. Could you please let me know the date of the charge and amount of the charge?
$75 charged on 6/24/18
Thank you. Give me just a moment while I update that for you!
okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thanks
Your welcome, would there be anything else I may help you with today?
I need to change my address
Could you please help me out with the new address?
156, 1st Cross St, Houston.
The address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
And one more question Kindly tell me the company's new lower rates.
I'd love to help you on this one however one of our employee will get back to you personally about this one
Okay. Thank you Alex.
Your welcome, would there be anything else I may help you with today?
Nothing. Bye!
It was wonderful talking to you. Have a great day