hi
Hi there, how may I help you today?
My iPhone screen was just cracked.
Sure! I'll help you with it, may I know your name and phone number?
name: agustina and phone no: 648 433 0476
Thank you Agustina, may I know the email address associated with the account?
agustina13@gmail.com
Awesome! Thank you for the details, as you've already have an insurance. We're glad to provide you the replacement, please give me a minute to proceed further.
ok
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
ok thank you
My pleasure! Will there be anything else I may assist you with?
nothing else
I'm glad that was helpful, thank you for reaching out to us. Have a great day ahead!