Hey! A very good morning to you. How may I help you today?
Hello
Hi..
This is Monika
May I also know the last four digits of your SSN? Are we connected?
yes Sorry for the delay
Great! May I know your SSN?
7896
Not a problem at all..
My credit Stolen someone I need to Block my card?
Sure! Not a problem. Could you help me with your 16 digit credit card number?
7410 2589 3698 1478
Could you help me with the date when the card was last used?
06/20/2018
And was a police report filed?
No
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Great! Thank You Riley
You're most welcome. Would there be anything else I may help you with?
Nothing Riley. Good bye.
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.