hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
change my service
Absolutely! I'd be glad to help you with that. May I know your full name and your account number?
james martin 789456123789
Lovely! Could you also please help me with the last 4 digits of your SSN number?
7894
Awesome! May I also know the current service your using and the service you'd like to change to?
home phone
I apologize, could you please confirm the current service your using?
yes
I'm sorry, I haven't got your last response. Could you please help me with current service your using and the service you'd like to change to?
yes
Sure, Could you please confirm if you'd like to change to normal cable services?
yes
Perfect! Thank you for that. Could you please allow me a minute or two, while I get this done for you?
ok
Good news! I'd like to inform you that, I have upgraded your service normal internet service and this will reflect on your bill from next month. Will that be okay?
ok thanks
You're welcome! Would there be anything else that I may help you with?
no thanks
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!