HAI
Hello! Thank you for connecting to AIM Technical services department. How may I assist you?
ISSUE FOR MISSING PERIODIC SOFTWARE UPDATES
No worries, I'm here to help you out. May I know your name and the last 4 digits of your account number?
NAME:MEHS NUMBER:4568
Perfect! Could you also please help me out with the name of your company?
COMPANY:SHS TECH
Thank you for providing all the required information Please allow me a moment while I go ahead and check with the application. I'm sorry please ignore the above message. Could you please let me know the name of the Software in which you're facing update issues?
OUTLOOK
Alright, please allow me a moment while I go ahead and check with the application.
OK
I highly appreciate your patience, I'd like to inform you that I've updated the application to the latest version, also I've raised a trouble ticket about the missing updates of the application and our technical department will contact you in the next 30 minutes to completely solve the issue.
OK THANK YOU
You're welcome! Would there be anything else I may assist you with?
NO
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!