hi
Hello good evening! You have reached the helpdesk of IT department, how may I help you?
whatsapp not open
Not to worry! I'll be able to help you, could you please help me with your name and last 4 digit of the account for the verification?
name:Marilyn  account name:9631
Thanks Marilyn! May I please know the company you work in?
hcl
Could you please try uninstalling the app and reinstalling it and let me know if you face the same problem?
ok i try
Great! I'll be waiting, please do let me know if the issue still persist.
ok
Not to rush you just wanted to know Is the problem solved or you still have the issue?
problem solved
Amazing! Will there be anything else I may assist you in?
nothing else
Alright!  Feel free to reach out to us when needed, it was great assisting you. Have a nice day, goodbye