Hi, my name is Mide Miker. I need some questions about my bill
Hi! Welcome to star cable customer service. Sure! I'll definitely help you with your query. To get started, may I know your name and the last 4 digits of your SSN please?
My name is Mide Miker as I mentioned before. 0245 is the last 4 digits of SSN
Great! Thank you for the details. I can help you with queries like current month bill, previous month bill, both current and previous month bill and charges per specific service like cable, phone, internet, TV, packages, etc. Which of these queries would you like me to help you out with?
yes I need my copies of the last 3 months. with details by email can you send it ? I need to checked the details ( Usage, tax, charges something not right
I'd love to help you out with that but I'm sorry I can only inform you about your current month and previous month bill.
can you compare the details because, I paid 30 USD different between 2 months are you still there ?
Yes we are connected. I'm sorry but I can't help you with your query. I can only show your 2 month bills which includes your previous and current month bill and charges per service.
yes and I asked the difference between last month and current month 40 usd differet why ?
I'm so sorry for your inconvenience. To help you with your query, may I know your name and the last 4 digits of SSN, please?
Mide Miker s my name 0245 is the last 4 digits
Awesome! Thank you for the details. Just give me a minute, I'll check with your query and will let you know?
thanks
You are always welcome. Thanks for staying on hold. Your previous month bill is 20$ and this month bill till today is 60$. Your bill increased because you've subscribed for daily fitness tips and also cricket score alerts
can we cancel them ?
Yes definitely but I'm not authorized to cancel the service.
who can do ?
I'm sorry but I can't help you with that either.
can I cancel myself online ?
Sorry Mide but you can't cancel the service on your own
Ok please cancel my membership all I don`t want to be your customer anymore I will find another company to provide cable
I'm so sorry for your inconvenience. Will there be anything else I could do for you?
did you cancel ? No you can close this
Thanks for staying connected with us. For any further queries, feel free to reach out to us. Have a nice day and take care. Goodbye :)