Hi,good morning
Hello! I'll be glad to help you out today. May I know your query?
My internet bill is too high
No worries, I'll help you out with that. May I know your name and your email address?
jean bayer and jean.bayer@gmail.com
Could you also help me out with the last 4 digits of your SSN?
6033
Perfect! Please allow me moment while I go ahead and check with your account.
Ok, I wait for your information.
Thank you for staying patient. I'd like to inform you that the reason behind the increase in your bill is that the tax rates have gone up from 2.5% to 4%.
ok
Nice! Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!