Hello, how may I help you with today?
hi this is rory
Hi Rory, how are you today?
my credit card is stolen
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
SSN No:7589  credit card no: 7531 4569 8523 4568
Could you also let me know the date the card was last used?
Last used card 06/25/2018
May I ask if you have filed a police report?
yes i already complaint
I now have all the details to block the card and issue a new one which would be reaching you in 2 days.
ok Thanks
Your welcome, would there be anything else I may help you with today?