Hey there! How may I help you today?
hi i have problem with credit charges error
I'm sorry about that. I understand you're upset, I'll do my best to help you. Please may I know your name?
parvathi devi
Thank you, Parvathi. Please could you help me with your account number and also your SSN?
account number-5963 ssn-5478
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
560.25 & 22 june 2018
Sure, please give me a minute to look into the matter.
sure charlie
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
i want to change my address in records
Sure, please could you provide me with the new address?
25 nelson manickam road ,anna salai, chennai
Perfect! please allow me a minute to get the address updated. Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation message. Would you need anything else?
no
Thank you for reaching out to us. I’m glad I could help. Good day!