hello
hey there, Good morning!
good morning, i need some help from you, today morning i missed my credit card at shopping mall, can you block my card before some one use
I'm so sorry to hear that, I'll try my level best to help you out in this regard. However, to help you with your query I'll require your basic account details. may I know your first and last name please?
rama moorthy
Perfect! Could you also help me with the last four digits of your SSN?
7362
Great! could you please share the 16 digits of your credit card number?
4923-2888-3762-9937
Okay, Could also share the date when you used your card for the last time?
today morning at shopping mall around 9 am
Alright! I hope you've filed a police report about your lost credit card?
sorry around 10 am yes, i call and informed police too
That's okay, Thanks for giving us all that information. Fabulous job! I'm glad that you actually followed our banks policy and reported it to the police. I'll go ahead and block your card right away! Please allow me a moment!
sure
Good news! No worries! I've blocked your card, and in case if you get any sort of messages of misuse of your card. Please contact us immediately I'll take the necessary steps. And also would you like to order a new card?
yes, please thank you for understanding our needs
Awesome! Thanks for requesting for a new card, I'm glad that you choose us. I've made a request for a new card which you'll probably receive within 2 business days via post. I hope that was useful?
yes, thank you so much for help
You're most welcome! We are always here to fulfill your needs. Thanks for appreciating us! hope to serve you again. Have a great day ahead!