Hi I want to check on my data usage for this month
Sure. Could you please help me with your name and account ID?
My name is Angela Smith and my acct number is 7458996500231454
You've used 1.5GB of data last month with .5 GB remaining for the month.
how does that compare to last month?
These are your data usage details for the current month.
can you tell me what we used last month
Sure. Give me a moment here while I get the details for you.
okay thank you
You have exhausted all the data for the last month and we've already provided with an extra 550MB last month on your account.
can you tell me the bill breakdown for this month?
Sure. it's 750MB on your phone and 1250MB has been used by your family membes.
okay thank you for your assistance
You're welcome. Is there anything else I could help you with?
well I have been thinking about upgrading
Sure. So you want to upgrade your data from 2GB to 5GB? Currently you're signed up for 2GB per month.
how much more is the cost per month
It will cost $20 more on your existing charges. I.e., 30$. Adding up the upgrading charges it'd be 50$.
i will think about it and if I decide to do it I will contact you
Of course. we will be waiting for your response. Can I confirm all your questions for today have been answered?
yes thank you
Thank you for contacting us. You have a great day.