HI
Hello! How may I help you today?
I LOST MY CREDIT CARD
I'm sorry to hear that. I'll do my best to help you, do not worry. Please may I know your name?
PRAVEEN KUMAR
Thank you, Praveen! Please could you also help me with your card number and SSN?
SSN-7812
Thank you, could you also send me your credit card number please?
2345
That's great! Thanks! Please could you tell me when was the card last used?
26/06/2018
Sure, have you filed a report with the police in this regards?
YES
That's good, I really appreciate your effort. Please allow me a minute to block your card.
OK
Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. I’ve also initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?