Hello, how may I help you today?
my last credit card bill was charged extra
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Rajesh, 2545
Thank you. Could you please share the complete credit card number?
545412547451985
All right. Please tell me the date and the time of the error.
24-06-18 aroud 11.25am
All right. What was the amount charged?
$46
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries. Are we still connected? As there is no proper response from your end. The chat gets disconnected after 30 seconds automatically.