Hello! Good morning! I'm glad to assist you today. How may I help you?
Hi Sam My i phone screen just cracked , please help me arrange new one
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
My name is Balu
Hey Balu, Could you please share your phone number and email address on your account?
My phone number is 8956232569 and the address is No.4 , MJK colony , chennai
Perfect! I've contacted our team and requested them for a replacement, your getting a brand new phone as you've insured your phone with us. Isn't that amazing? but you'll have to send your current device(damaged device) in an return envelope.  I hope that would be okay?
Okay and thank you for your help , i will send broken device in an return envelope
You're welcome, Thank you so much for abiding to all our instructions. Would there be anything I may help you with?