HI
Hey there, how may I help you today?
I LOST MY CREDIT CARD LAST WEEK
Sure thing, I'll help you with that. May I know your name please?
BOB
Hey Bob, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN - 8521 CREDIT CARD NO - 1254
Thank you Bob, May I know if the lost card was reported to the police?
NO
I'd request you to file a report to police while, I proceed further.
OK
May I know the date when was the card last used?
07/06/2018
Awesome! Kindly give me a minute.
OK
Thank you so much for staying connected, I've initiated and blocked the card. Is there anything else I could assist you with?