Hello there!
hey.. I lost my credit card a few hours ago. Please block my card
For sure. May I know your name please?
Jeff
Thank you Jeff, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
0000 1111
May I know the date when was the card last used?
yesterday
Perfect! May I know if there's any police complaint filed about the lost?
not yet. I thought about contacting you first before reporting it to the police
I'll help you block the card however, you're required to file a complaint about the lost.
i will do that once this call is disconnected
Thank you for the details. Kindly give me a minute.
ok
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
ok thanks
You’re most welcome. Is there anything else I could help you with?