Hai.
Hello! Good morning! I'm glad to assist you today. How may I help you?
My iphone screen was just cracked. could you please replace my phone.
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
Nathaniel.K
Hey Nathaniel, Could you please share your phone number and email address on your account?
+1 965-421-8542 nathaniel_jacob45@gmail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
okay.
Perfect! I've contacted our team and requested them for a replacement, your getting a brand new phone as you've insured your phone with us. Isn't that amazing? but you'll have to send your current device(damaged device) in an return envelope.  I hope that would be okay?
yes okay.
Perfect! Thanks a ton for being patient and cooperating with us! It was pleasure assisting you. I hope you've an amazing day ahead! Goodbye.