hi,good morning
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My internet bill too high
That's upsetting. I'll surely help you in this regard. Could you please help me with your full name and your email address?
tamara.kuhlman62@gmail.com
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
3982
Awesome! Thank you for the details. Could you please allow me a moment, while I get this done for you?
Ok, I wait for your information.
I appreciate your patience in staying connected. According to our system records, I see that your contract has expired and your no longer have  the promotional rates. Hence, There is an increase in your bill.
ok
Great! Would there be anything else that I may help you with? I hope we are connected?