hello
Hello there, How may I help you today?
this is drew
Hey Drew!
i ask for fixing the screen
Oh! What's the problem with the phone?
658 759 7845
I apologize may I know the issue with your phone first.
yes
Was your phone screen broken?
yes
Thank you. May I know your phone number?
658 759 7845
Thank you, Could now help me with the email address associated with the account.
muja@gamil.com
Thank you.
ok
Could now help me with the email address associated with the account.
ok
I apologize could now help me with the email address associated with the account.
Ok are you here
Yes! 'm waiting for you to provide me the email address.
muja25@gmail.com
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
Ok
Anything else I may help you out with?
nothing else
Thank you for using our live chat service, and we hope to hear from you again! Goodbye!