I need to check my account balance.
Hello. Surely! May I please know your first and last name?
Mary Smith
Thank you. May I please confirm the last four digits of your account number?
1234
Perfect! May I also know the last four digits of your SSN?
1234
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 1234 is $6000.
Ok.  Thank you.
You're most welcome. Would there be anything else I may help you with?
No.
Always a  pleasure assisting a valuable customer like you. Have a great day ahead.