hi
Hello! Good morning, Fast net cable services. How may I assist you today?
my internet bill is too high
May I please know your name and email address so that I could check the reason behind this?
Marcus ,marcus.gutkowski@gmail.com
Thanks Marcus! May I please know the last 4 digit of the SSN?
4473
Perfect! Please allow me a moment to check the details.
Ok, I wait for your information.
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
ok thank you
You're welcome! Will there be anything else I may help you with?
nothing else
Alright! It was great assisting you, have a wonderful day. Goodbye.
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