Hello
Hello there! Welcome to CalTech Support. How may I help you today?
My computer is not updating.
I'm sorry, could you please elaborate your query?
My computer does not do software updates. ?
Okay. Would you mean you have a trouble with a application on your computer?
Yes
Sure, I'll help you with it. Please may I know your name?
Joe Smith Do you need any other info?
Sure, Jeo! Yes, I would require the name of the company you're from and also the last four digits of your account number?
Tech Inc. 5543
Sure, thanks for the sharing the details. Which application you're facing this issue with?
Every application isn't working. ? Hello?
Oh! That's strange! I'll raise the trouble ticket right now and have the technical team resolve the issue right away. Would that be okay?
Yes, that is perfect. ?
sure, I've raised the ticket and the technical team will reach you and resolve the issue within 2 hours. Would there be anything else that I could do for you?
That is all thanks.
Sure, thank you for reaching out to us. It was great assisting you. Have a great day!