hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason behind the high bill. May I know your name and the account number?
Beatty Gloria, 6675 5432 0900
Could you also help me out with the last 4 digits of your SSN?
0581
Perfect! Could you also help me out with the amount of extra charge being charged?
$67
Okay! Please allow me a moment while I go ahead and check with your details.
Ok
Thank you for staying connected. I'd like to inform you that the reason behind the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok thhankyou
You're welcome! Would there be anything else I  may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
ok bye
Goodbye!