Hello there, how may I help you today?
Hello
Hello!
I want help to my account balance
I’m sorry, I’m afraid I was unable to follow that. Could you please elaborate the query so that I can assist you in the best possible way?
Drew I am asking only for check my account balance
Thank you for clarifying! Could you please help me with your full name?
Joel Kevin
Great! Could you also please help me out with your last 4 digits of SSN?
7543
Okay! Could you also help me out with the last 4 digits of account number?
8535
Perfect! Please allow me moment while I check with your account.
ok
I highly appreciate your patience, I would like to inform you that your account states a balance of $200
Nice..
Thank you! Is there anything else I may assist you with?