hi
Hello, how may I help you with today?
my credit card was missing
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
4432 189076543245890
Could you also let me know when was the last time you've used the credit card?
16/06
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
sorry ssn number is wrong 7809 this is correct number
That's okay I've blocked the card anyway.
okay thank you
Your welcome, would there be anything else I may help you with today?
no thank you bye
It was wonderful talking to you. Have a great day