Hey there, how may I help you today?
I WANT TO CHECK MY BALANCE
For sure, May I know your name please?
RAVI JAYAM
Hey Ravi,  Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
A/C NO-6527 SSN NO-4561
Perfect! Kindly give me a minute.
YES
Thank you for staying connected, your account balance is $500.
OK THANKS
You're welcome, Is there anything else I could assist you with?