Hi! How may I assist you today?
Help me fix my phone
I'm sorry I can't help you i fixing your phone but I can help you get a replacement, would you like me to do that?
Yes i need replacement
Sure! May I please know your full name?
Anderson
c Thanks Anderson! May I please know your contact number and email address?
Anderson34@gmail.com & 8987598674
Perfect! Please allow me a moment to check the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
Yes, i will return
Great! Anything else I may help you in?
No thanks, All fine
My pleasure! Have a great day, goodbye.