Hey there, Good morning! How may I help you today?
ask for fixing the screen
I apologize, I'll be unable to help you in this regard. However, If there is an insurance for your mobile and there is any damage or crack to the phone, I'll surely help you get a replacement done.
ok
May I know what exactly happen to your phone?
no
I'm sorry sir, I haven't got your last response. May I know if your phone screen is broken or damaged?
damaged my phone fixing the screen
Sorry to hear that! I'll definitely help you with that. May I know your full name please?
rajan
Lovely! Could you please share your contact number and email address?
87987876778 rajan@gmail.com
Awesome! Could you please confirm your information?
ok
Perfect! Thank you for sharing the information. Allow me a moment, I'll be right back with the resolution.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok thanks
You're welcome! Let me know if there is anything else that I may help you with.
no thanks
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!