Hi
Hello there! You've reached Blue Fire Software company, how may I help you today?
I am having trouble to use Outlook, can you able to help me?
I'll surely help you in this regards, may I know your name and the last 4 digits of account number please?
Jenifer, 5123
Thank you, Jenifer. Could you please let me know the name of the company you're working at?
Monse Ltd.
Awesome! Thank you for providing the required details. To proceed further I'd like to know the issue you're facing with Outlook, could you please help me with the details?
Slow loading issue and no response in the startup
I'm sorry to put your work on hold, kindly give me a minute while I solve the issue for you right away.
Sure, thanks
I hope you've upgraded the new Outlook version i.e., Microsoft Outlook Latest version 16.0.6741.2048. If the issue hasn't solved yet I would suggest you to reinstall the application. Please let me know if the issue has been resolved.
Yes, latest version of the software working fine, thanks for the help.
You're most welcome, I'm glad that was helpful. Would there be anything else I may help you with?
That's all, thanks.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!