HI
Hello there, how may I help you today?
I LOST MY CREDIT CARD
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your full name?
MARK RICHARD
Great! Could you also please help me out with your credit card number?
458721032659874
Could you also please help me out with the last 4 digits of your SSN?
8597
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
YES
Could you please help me out with the date when the card was last used?
20/06/2018
Okay sounds good. Please allow me a moment while I go ahead and block your card.
THANKS
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.
THANK YOU SO MUCH
You're welcome! Is there anything else I may assist you with?