HI
Hello, how may I help you with today?
I LOST MY CREDIT CARD
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
name - sam ssn - 5682 card no - 7541
Could you also let me know the date the card was last used?
22/06/2018
May I ask if you have filed a police report?
YES
I've just blocked the card and issued a new one which will be reaching you in 2 days.
THANKS
Your welcome, would there be anything else I may help you with today?