hi
A very good morning! How may I help you today?
I need a status of claim
I'd be glad to help you with that. May I know your name please?
Mathisekar Mani hello
I apologize for the delay. Could you please help me with the policy number?
Policy : 175934258
I'm so sorry. A policy number should consist of 3 letters followed by 9 numbers. Could you please verify the policy number?
ok, PLG235687452
Awesome! Could you please share the claim number as well?
claim number : 538
Perfect! Please allow me a moment to check the status of your claim.
ok
Thank you for staying on hold. I appreciate your patience. I see that your payment has already been made and you'll be receiving it within 3 business days. Is there anything else that I may help you with?