hello \
Hello! How may I help you?
my credit was was stolen please that card and issue new one for that
I'm sorry to hear that. I'll block it as soon as soon as possible. Please may I get your name?
my name bob
Thanks, Bob! Please could you also share your card number and SSN?
my card number is 4845424242421516 and my ssn is 6543
That's great, Bob! I'll also be needing the amount charged and the date on which it was charged.
well ... 22nd june 2018 amount is 12000 $ was charged oh sorry 23nd june 2018 amount is 12000 $ was charged
No problem about that. Please allow me a minute to look into the matter.
ok\
Thank you for staying connected. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?