hi
Hi! Welcome to Star cable customer service. How may I help you today?
My internet bill is too high
Oh! I'm so sorry for that. To help you with your query, may I know your full name and account number?
O'Connell Phillip, 7855 7665 8787
Great! Just for verification purpose, may I know the last 4 digits of your SSN please?
4033
Awesome! Just give me a minute while check with my team regarding your issue and let you know about it?
ok
Thank you for waiting. I checked with my team and it seems you've subscribed for daily news and current affairs alerts and that's why you're being charged extra.
i did not know\
No issue sir. I hope now I helped you with your query. Will there be anything else I can help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're always welcome Sir. For any queries feel free to connect with us. We'll be more than happy in assisting you. Have a nice day. Goodbye!