Hi,good morning
Hello there! You've reached Blue Fire Software company, how may I help you today?
Skype message is not received
I'll surely help you with that, could you please help me with your name and the last 4 digits of account number?
syndia and 8241
Thank you, Syndia. May I know your name of the company please?
Mphasis Limited.
Awesome! Thank you for all the details, kindly give me a  minute to proceed further.
Ok I wait for your information
Awesome! I've looked into your account, I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
yes updated and i check the settings
Would there be anything else I may help you with?
nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!