HI
Hi, how may I help you with today?
I HAVE CHEACK MY BALANCE
Sure! I'd be glad to help you on this one, I need to know the name and last 4 digits of the SSN in order to check the account balance.
NAME ANU  AND 9000
Could you also help me out with the last 4 digits of account number?
9998
Thank you, please bear with for a moment while I check the account balance.
OK
Thank you for waiting patiently, the account balance for the account number ending with 9998 is $50,000
OK THANK YOU SO MUCH
Your welcome, would there be anything else I may help you with today?