Hi! Welcome to universal cable customer service. How may I help you today?
Hi! I'm having trouble connecting to the internet. Can you help?
Sure! We are always there to help our customers. To proceed further, may I know your name and account number please?
Yes. It's Angela Merkel and 2745624568474675
Superb! just for verification, may I know the last 4 digits of your SSN please?
It's 5467
Great! Thank you for all the details. Did you try restarting the router, Angela?
No, didn't even cross my mind. I'll do that now.
No problem! just try restarting the router now if that solve the issue well and good. If not, we will send you a replacement device.
Ok! Whew! That worked!
I'm glad I could help you. Will there be anything else I could help you out with?