hai
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
i want a new cable service
I really apologize, I'm afraid I couldn't understand your concern. Could you please be more specific with your concern?
yes
May I know the query please?
sorry
Please don't be sorry, could you please let me know your query?
i want cable service hello
Sure! However, I couldn't help you in this regards. You can visit our respective website for further details.
ok
Is there anything else I may help you with?
yes, is any discount available fro my connection or any promotion available ?
I'll surely look upon that for you, may I know your name and the 16 digit account  number?
Name: William and Account no: 9833-8836-9927-0022
Thank you william, may I also know the last 4 digits of SSN?
8387
Perfect! May I know if you're a student, an military member or over the age of 65?
I am a Student
Perfect! May I know the name of the university you attend and the year you'll be graduated?
oxford university and by next year 2019 i will get graduated
That's perfect! Could you please let me know your ID number as well?
OX837-112
Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
Great offer, Let me go with platinum plan, please confirm my connection and change it ASAP
For sure! Thank you for choosing the best plan, you're now upgraded to the platinum plan. Will there be anything else I could help you with?
Thank you so much, nothing more, bye
You're most welcome, thank you for cooperating with us. Have a great day ahead!