hi
Hey! A very good morning to you. How may I help you today?
i need to remove from my credit card charge
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
Ebenezer john are u there
May I also know the last four digits of your SSN?
ssn no : 5222
I'd also require the complete 16 digit credit card number.
5421457846124875
Thank you. Could you help me with the date and amount of the charge?
22/05/2018 and $32
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok thank you so much
You're most welcome. Would there be anything else I may help you with? I hope this was helpful.
no thanks, have a nice day and i like your service
I’m glad I could resolve this for you. Have a great day!