Hello, how may I help you?
Hi I need to change my address on my account
I'll help you with that. Could you please help me with your name and the last 4 digits of SSN?
1218
Thank you. Please provide me your name along with your credit card number.
Julie Lions 308062818716003
Thank you Julie. Could you please help me with the new address so that I can update it for you?
1110 Spring Lane Paris, TX 75460
Thank you for the information Julie. I have updated your address on your account. Is there anything else I can help you with?
yes, I would also like to dispute a charge on my credit card bill
Sure, I'll help you with that. what was the amount charged?
$25.36
All right. Could you please tell me when did the error occur?
6/1
Don't worry. I have updated your bill statements. You would be receiving a confirmation message regarding this. Let me know if you have any other queries.
does that mean the charge is removed
yes.
thank you
You're welcome. Is there anything else I can help you with?