Hey there, you're connected to Star cable customer service! How may I help you today?
My home internet was not working.can you help me ?
Oh! Sorry for that! I'll right away check that! May I know your name please?
Nivash
May I know your account number?
784695123481
Could you also help me with the last 4 digits of your SSN?
7541
Is the green light on the device blinking?
No
Please restart the router once.
Yeah..wait a minute
Sure, please take your time. Is it working now?
Restarted..But green light not blinking
Not a problem! Would that be okay if I send you a replacement device?
Sure..
Alright! I've made a request for a new device. It will be sent to you within 24 hours. Would there be anything else I may assist you with?
No..Thanks a lot
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.