hi
Hello there my name is Casey. How may I assist you today?
my internet bill is too high
Oh! that sounds sad however I'll let you know the reason right away. May I know your name please?
nivi
Thank You and also Id need the email id to process the requuest.
ok
I'm sorry may I know your email id please?
nivi67@gmail.com
Thank you. Also Id need the last 4 digits of your SSN.
5665
Thank you. I see that due to increase in government taxes and expiry of your account the bill reflects a high amount.
ok
Thank you! Is there anything else I may help you with today?
nothing else
I hope you have a great day ahead. Take care and good bye!