HII
Hello there, How may I help you today?
I HAVE A ERROR IN MY CREDIT CALL BILL
I apologize for the error caused however I would be glad to help you out in this regards. May I know your name please?
RICKY
Thanks Ricky. To pull up the information I will require your last 4 digits of the SSN.
7894
Perfect. Could you please provide me the last four digits of your credit card number.
5642
Thanks. To process the request I'll now require the date of charge,  and the amount of charge.
I MADE A PURCHASE ON 07/05/2018 $175 . BUT IT SHOWS ME A $225
Thank you for the information. Lastly I'll require the time of charge.
$50 . 8PM
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU SO MUCH.
My pleasure. Anything else I may help you out with?
THANK YOU SO MUCH BYE
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