hi
Hello there! Welcome to Act fiber net services, how may I help you today?
i need upgrate my interned speed
For sure! May I know your name and the account number?
my name is raj 7896454354534753
Thank you Raj, may I also know the last 4 digits of SSN?
4547
Perfect! I apologize, could you please be more specific with your concern?
upgrade my internet speed current 2mbps upgrade 8mbps
Sure! I couldn't help you in this however, please contact our respective website
7896568798
I apologize, for the query please contact to the website.
internet, cable
I apologize, could you please be more specific with your query?
everymonthly bill was going up can you please check
For sure! May I know how much extra is been charged?
ok
May I know the amount that has been charged extra?
450
I'm so sorry for that, please give me a minute to proceed further.
ok
Thank you for your patience, as you've failed to pay the previous months bill you're now charged an extra amount of 450.
ok thanks
You're welcome, is there anything else I may help you with?
no need
Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have a great day ahead!
ok good bye
Good bye and good day