Hello
Hello! How may I help you today?
I need to fix my screen can you help me with that one
Sure, I'll do my best to help you. Please may I know your name?
Yes sure! my name is johan martin
Thanks, John! Could you share your contact number?
Yes sure! my contact number is 568-786-6574
That's great! Please could you help me with the email address too?
Yes sure! My e-mail id is johan4u@gmail.com
Perfect!I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
Thank you very much for replace my old device
You're welcome! Please stay connected for a moment.
Yes sure! take your own time i will wait
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
Okay
You're most welcome! Always a pleasure to assist you. Have a great day!