Hello! Good Evening, Fast net cable services. How may I assist you today?
hi
Hi again! How may I help you?
sir my  device is not working..
Oh that's bad, don't worry I'll be able to help you. Please let me know if you have tried restarting the device?
Okay sir. sir my device restart done.
Do you still face the problem?
yes sir
Alright! I'll just apply for a replacement device for you, may I please know your name and account number?
johnrobert 854690125484
Thanks John! Could you please share the last 4 digit of the SSN?
8441  sir
Great! Please allow me a moment to process your request.
ok sir
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
nothing sir
Alright! It was great assisting you, have a great day. Goodbye.