Hai.
Hello, thank you for contacting enterprise software company. How can I help you today?
I am using outlook and my application not working properly.
Not to worry let's get your application checked. Could you please help me with your name?
Name : Nicholas.
What's the issue with the salesforce?
I am using outlook. I can't send the message.
Thank you so much for the elaboration . Could you also help me with your Company name and the last 4 digits of your account number?
Account number : 9270.  Company name : Biglari Holdings.
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
sure. I will try it now.
Let me know if it's still not working.
Now my problem solved it's working good. Thank you.
Awesome! Would you need anything else I could help you with?