hai
Hello! How may I assist you?
change my service
Surely I'll do that for you. May I know your name and the account number?
mani 524860185310
Mani could you also help me out with the last 4 digits of your SSN?
2053
Perfect! Mani could you let me know which service are you using currently?
internet
Okay would you like to change that to faster internet service?
yes
That's amazing! Please allow me a moment while I go ahead and check with your details.
ok
Thanks for staying connected, I'd like to inform you that currently you're using 10 MBPs internet plan and we have 25 MBPs, 50 MBPs and 100 MBPs internet plans available which would make your internet work very fast. May I know which one would you choose?
100 MBPs
That's a great choice! I'll upgrade your service right away and it'll be activated in the next 24 hours.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no thanks bye
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.