Hello, how may I help you?
Hi Hi need your help to remove the unused charge from Credit card bill
Sure, I'll help you with that. Could you please help me with your name and the last 4 digits of SSN?
My full name is Jothi Vincy,  My last four digits SSN number is 7884
Thank you Jothi. Please provide me your credit card number.
my credit card number 768241687664
Thank you Jothi. Could you please tell me when did the error occur?
Date : 05/12/2018 , Time : 1:30 PM
All right. What was the amount charged?
$250
Don't worry. I have updated your bill statements. You would be receiving a confirmation message regarding this. Let me know if you have any other queries.
Yes. Need to change my new address for my saving bank account
All right. Could you please help me with the new address so that I can update it for you?
my new address is 85, Five way building, Newly new film street, DC
Thank you for the information Jothi. I have updated your address on your account profile. Is there anything else I can help you with?