Hello! How may I help you today?
Hello, I need to check with you about making a claim with the insurance on my iphone
Sure! What would you like to know about your claim?
my screen is cracked and I need it fixed Hello?
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
Yes, please what do you need me to do?
Sure! I'll be glad to help you with it. Please may I know your name?
Tony Stark
Sure, Mr Stark! How's Jarvis? Please could you also share the contact number?
555-867-5309
Sure, could you also help me with the email address?
ironman@starkindustries.com
Sure, thank you so much! Please stay connected.
Oh... wait! Sorry. That's the wrong email address
Sure, please get me the right one. I'll get it changed right away!
use this one instead tstark@starkindustries.com
Sure, thank you! Please stay on hold. Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OK. Thanks!
My pleasure. Thank you for reaching out to us. Good day!