Hello. How may I help you today?
Hi Someone stolen my credit card
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Amirah Lucas
May I also know the last four digits of your SSN?
4382
Thank you. I'd also require the complete 16 digit credit card number.
2194792387498737942
Could you help me with the date when the card was last used?
06/23/2018
And was a police report filed?
Yes
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you very much
You're most welcome. Would there be anything else apart from this I may help you with?
Nothing else Thank you very much
Great! Have a great day ahead.
Have a great day
Looking forward to seeing you soon.