Hey there! How may I help you?
Hi, I would like to report an error in credit card bill
Sure, I'll be happy to do that for you. Please may I know your name?
I am James
Hey, James!Please could you help me with the credit card number and also your SSN number?
credit card number is ‎378734493671879 snd ssn is 5634
Thanks, please could you provide me with the amount charged and also the date on which it was charged?
Yes, $12 charged on 20/7  10.30 am
Thank you so much for bringing this to our notice. Please give me a minute to work on it.
ok
Thank you so much for your patience. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?