Hi Spencer
Hello there! how may I help you today?
My credit card bill shows an error
I'll help you with that. May I know your name please?
Vengai magan
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
4532 0284309238905835
May I know the date and amount of the charge?
100 06/14/2018
Thank you for the details. Kindly give me a minute.
Okay
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
Thank you very much
You’re most welcome. Is there anything else I could help you with?
Nothing else Thank you very much
You're most welcome. Have a great day.