hi sir
Hey there, you're connected to Star cable customer service! How may I help you today?
yes riley
How may I help you today?
i need to change the address
Which address are you referring to?
i have moved to a  new house for that i need a new cable connection
I'm sorry, but you've contacted a wrong department, I request you to contact the right department.
sorry madam i want to increase the additional data
This is the wrong department you've contacted, we only solve your connectivity issues.
my device is not  working please check my internet connection
Oh! Sorry for that! I'll right away check that! May I know your name please?
joseph astin please help me madam
May I know your account number?
3541874596320124
Could you also help me with the last 4 digits of your SSN?
5540
Is the green light on the device blinking?
ok.thank you madam
Is the green light on the device blinking?
yes madam
Is it working now?
okay madam fine
Is it working now?
no madam
Not a problem! Would that be okay if I send you a replacement device?
okay
Alright! I've made a request for a new device. It will be sent to you within 24 hours. Would there be anything else I may assist you with?
nothing madam thank you so much madam
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.