hello sir
Hello! welcome to our universal cable customer service. How may I help you today?
good morning my cable service is not working
A very warm good morning and welcome to our universal cable customer service
yeah
Oh! I'm really sorry to hear that. To help with your issue, may I know your name and account number please?
my name karthick 10471457841 jamie are you there
Yes we are connected! just for verification, may I know the last 4 digits of your SSN please?
7841
Perfect! Thank you for all the details. Is the green light on your device blinking?
okay
I'm sorry but I couldn't get you. Could you please check if the green light on your device is blinking or not?
yeah yes blinking jamie
Yes we connected. That's nice! We will be sending you a replacement device. For that matter, may I know your address please?
sathyapuram,navinipatti ,madurai
Awesome! I've booked your matter. You will be receiving a replacement device within 48 hours. We are really sorry for your inconvenience. Will there be anything else I could for you?
okay thank you nothing jamie bye
You are always welcome Karthick. For further queries, feel free to communicate to us. We are always here to help you. Thanks for connecting with us. Have a great day ahead and take care. Bye :)