hai
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
the green light on the device still blinking
I apologize, could you please be more specific with the concern?
my device is not working
I'll surely help you with that, may I know your name and the last 4 digits of SSN?
name is robin bron ans SSN number is 5639
Thank you Robin, may I know the 16 digit account number as well?
oh sorry 1593578230159753
Thank you very much, may I know if the green light on the device is still blinking?
your'e welcome yes that is problem
For sure! I've initiated your request, you'd be sent a new device to replace the old one. Will that be fine with you?
yes that fine okay
Perfect! Is there anything else I may help you with?
no thanks for your hwlp
Should I confirm that all your queries have been answered for today?
okay good day have a nice day yes
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!