Good morning
Hello there, how may I help you today?
I have a problem, it looks like I was charged for something that I didn't actually purchase.I would like to have the charge removed from my account
No worries, I'm here to help you out. Could you please let me know your full name?
Jennifer White
Great! Could you also please help me out with last 4 digits of your SSN?
1287
Perfect! Could you also please help me out with your credit card number?
1296-5568-2000-1456
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
Yes the charge was for $58.90 on June 25th, 2018. It was made at a Mobil gas station in Ronkonkoma, NY at 4:50pm
Awesome! Please allow me a moment while I check with the account. I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $58.90 from your account.
Thank you so much!
You're welcome! Is there anything else I may assist you with?
No thank you, have a great day!
Awesome! Thank you so much for your cooperation, have a great day!