hi
Hello there, how may I help you today?
i want debit wrong bill on mt account i want debit wrong bill on my account
Apologies for the inconvenience caused to you. Could you please help me out with your full name?
Giovani Kaiser
Great! Could you please help me out with the last 4 digits of your SSN and credit card number?
5067
Could you please help me out with the credit card number?
5897
Amazing! Could you also please help me out with the amount of the charge?
250$
Could you also help me out with the date and time of the charge?
70$
I'm sorry is it $250 or $70?
70$ is correct
Okay great! Could you also help me out with the date and time of the charge?
20/06/2018 90$
I'm sorry is it $70 or $90?
sorry 70$ is correct time is 12AM
Okay! Please allow me a moment while I check with the account. I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $70 from your account.
thank you so much
You're welcome! Is there anything else I may assist you with?
bye
Awesome! Thank you so much for your cooperation, have a great day!