hi
Hey there! Welcome to Bradford Act services, how may I assist you today?
my internet bill is too high
I really apologize for the inconvenience, could you please help me with your name and the 12 account number? 12 digit
murali & 678987694566
Thank you Murali, may I also know the last 4 digits of Social Security number?
6547
Perfect! May I know the extra charge you've been charged to the bill?
$65
Sure,thing! Please allow me a moment while I check that for you/
ok
Thank you for staying connected, the extra bill has been charged because of the more usage of the data limit.
ok
Is there anything else I may help you with?
nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!
ok
Good bye!