hello there, Good morning! I hope your having a good day!
sam my card bill was error on that u have charged 500 $ on my ac plz cancel that charge
Oh no! I'm so sorry that you were charged incorrectly, I'll try my level best to resolve this for you. May I know your first and last name?
my name may kim
Just to confirm, your full name is May kim, correct?
yes
Could you please share the last four digits of your SSN?
7410
Could you also help me with the 16 digits of your credit card number?
7878747474741203
Thanks, would you also share the date, time and amount of the charge?
3rd JUNE 2018 amount is 850 $
Okay, Well I regret for the inconvenience caused, I can completely understand how upsetting it might be for you when your charged for nothing, I'll personally look into this issue and make sure that you don't face this again. However, for now what I've done is that I've made a request for a refund of $850. would that be okay?
thanks man... i need to change my new address this is my new address PO BOX 200, NEW TOWN , 2nd str , TN-89844
Of course I'll do that for you right away. Please allow me a moment.
ok
Awesome! I've updated your address, I'd also like to inform you that from now you'll receive all your banks statements and post on your new address. Is there anything else I may help you with for today? I hope we are connected!
company's new lower rates you saw in a commercial are available for me ?
Wow! I'm supper happy that you  are interested in our bank, Yes we offer exciting interest rates, for that you'll have to visit our banks website i.e www.banks.com, there on the right hand side you'll find an option called 'interest rates' click on it you'll be able to find entire information about the interest rates.
thank you so much u done a clear and satisfactory support to me thanks man
Oh wonderful! I'm glad that your happy with my service, Thanks for your appreciation. I hope that was useful and I have resolved all your queries for today?
No thanks ..
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!