Hello there! How may I assist you today?
Hi i need to fix my screen
May I please know whether your phone screen has damaged or broken?
Yes
Could you please let me know if your phone screen is broken or damaged?
Broken
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
I'm David
Thanks David! Could you please share your contact number and the email address?
david456@gmail.com 822-023-7845 Are we connected
Perfect! May I please have a moment while I check in the details. hanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay?
Thats ok with me/
Great! Anything else I may help you in?