Hello there, how may I help you today?
I MADE PURCHASE $100 BUT SHOWS ME $150
I apologize for the inconvenience caused to you, could you please help me out with your full name and last 4 digits of your SSN?
SULA SSN NO-6554
Okay! Could you also help me out with your credit card number?
5689
Thank you! Could you please help me out with the date of the charge?
$50
Okay! Could you please help me out with the date of the charge?
DATE ON -02/05/2018 CHARGED $50
Okay, thank you for the details. Please give me a moment while I remove the extra charges from your account.
OKAY
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of $50 from your account.
THANK YOU SO MUCH ARE YOU THERE
You're welcome! Is there anything I might assist you with? Apologies for the late reply.
NO THANKS
I’m glad I could resolve this for you. Have a great day.