Hello
Hello. How may I help you today?
Hi, I need your help to resolve the issues for my credit card lost
I'll be glad assisting you. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
My full name is Joel Kevin. My last 4 digits SSN number 3658,My card number is 6572876497276465
Could you also help me with the date the card was last used? Did you file a police report?
I was used on 06/09/2018 No i didn't raise the police compliant.
Not a problem if there isn't any payment without your permission. But I suggest you to always report to police and file a complaint for the lost card. I'll also go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
ok.. but payment is not using without my permission till now ok thanks
You're welcome. Is there anything else I could help you with?
No. Thanks
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you.
Thank you for your time and patience. You have a great day.