hi
Hello! Good morning! You've contacted the NTA software solution center. May I know your query please?
HAVE SOME PROBLEM IN MY OUTLOOK
Oh no! That's upsetting, May I know what exactly is the problem with the outlook, I'll be to help you out with the best solution if you could elaborate more about the query?
MY OUTLOOK NOT WORKING
Okay! May I know what kind of issue you are facing?
HANGING IF I UPGRADE THE NEW VERSION ITS WORK??? START-UP ISSUES
Alright! You mean when you start the outlook if gets stuck and doesn't open, right?
YES
Alright! Not a problem, I'm here to help you out I'll fix that as soon as possible. May I know your name and the last four digits of your account number please?
JOHN 4523
Thank you Swetha! Could you please share your company name?
INFOTECH
Thank you John! Could you please confirm, if you are using 5.60 version of outlook?
15.31
Alright! Please give me a minute I'll go ahead and resolve that for you.
OK
Thank you for being patient! I'm able to access your outlook and I see that you are not using the latest version, I've updated your app and please send me a dummy email on samNta.com to check if now you are able to operate the app.
I UPGRADE THE NEW VERSION NOW ITS WORKING THANK YOU FOR UR KIND RESPONSE
My pleasure! Could you please send me a email on SamNta.com?
OK
Thank you cooperating with us. I received your email. Is there anything else I may help you with?
NO THANKS
Superb! Thank you for reaching out to NTA software center! We are glad to resolve your tech queries. Have a great day ahead!