HI
Good morning! You've reached Alliance Airways Customer service, how may I help you?
I WANT TO CHECK MY SEAT ASSIGNMENT
For sure! I'll help you with that, could you please help me with your last name and the booking confirmation number?
YZ1289
May I know your last name as well?
I AM KENNY
That's perfect! Please give me a minute to check the seat number.
OKAY
I really appreciate for staying connected. As per the booking confirmation number, your seat number is L3 Window.
OKAY I WANT TO CHANGE MY SEAT ASSIGNMENT
Sure! Would you prefer Aisle seat, Middle seat or Window seat?
WINDOW
Sure! Please give me a minute to check upon the available window seat.
OKAY
Could yo please be more specific with the side of the window seat, is it a left side window seat or a right side window seat? And also please specify the class of seat you'd prefer to travel?
WINDOW SEAT LEFT
Sure! Could you please specify the class you'd like to travel?
LEFT WINDOW SEAT
Awesome! I'll surely look upon the available seats.
OAKY
Great News! I've found a seat in the Economy class with the window seat and with the same price. The seat number is M4, is this change fine for you?
OKAY
Perfect! Is there anything else I could assist you with?
NO THANK YOU
I'm glad that was helpful, thank you for reaching out to us. Have a great day ahead and happy traveling!
BYE
Good bye!