Hi Drew
Hello there, how may I help you today?
Somebody stolen my card yesterday..
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name?
My name is Ricki Jon
Could you also please help out with last 4 digits of SSN and credit card number?
SSN no is 4411 and card no is 7741964800113214
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
Before two days I used that card and also I have filed a police report.
That sounds good. Please allow me a moment while I go ahead and block your card.
Okay
I highly appreciate your patience. I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
Thanks Drew
You're welcome! Is there anything else I may assist you with?