hi
Hey! A very good morning to you. How may I help you today?
i need to remove the extra charge from my a/c
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
omar
Cool! May I also know the last four digits of your SSN?
6697
I'd also require the complete 16 digit credit card number.
0000000006148751
Thank you. Could you help me with the date and amount of the charge?
17/06/2018 and $43
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok thank you so much
You're most welcome. Would there be anything else I may help you with?
yes, i need to change my address on my a/c
Sure! May I know the new address?
0061 jonh street east road va 55421
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
ok thank you so much have a great day
Thank you so much for your time. You have an amazing day!