HI
Hello, how may I assist you today?
I MADE A PURCHASE OF $200 BUT IT SHOWS ME A $250
I'm very sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
NAME - RANI SSN -8564
Thank you for sharing the details. Could you please help me with the credit card number?
6314
Thank you for sharing the last four digits of the credit card number. I would appreciate if you can provide me the complete 16 digits card number.
6321478956321025
Alright. Please tell me the date and the time of the error.
22/06/2018 TIME 06.30
Thank you for the details. Please allow me a moment while I process your request. I'll get back to you very soon.
OK
Thank you for staying on hold. I appreciate your time and patience. I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
NO - 52/53 JANU ROAD CH - 45 SORRY
I'm so sorry. Could you please elaborate on your concern?
THANK YOU FOR YOUR HELP
You're welcome. Is there anything else I may help you with?
THANK YOU BYE
You’re welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.