hi
Hello there! You've reached Blue Fire Software company, how may I help you today?
i would like to inform that my outlook app is not working properly, showing error " app not opening"
I'll surely help you in this regards, may I know your name and the last 4 digits of account number please?
5236 vinoth krishnan
Thank you, Vinoth. Could you please let me know the name of the company?
vk int inc
Awesome! Thank you for all the details, please allow me a moment while I solve the issue right away for you.
ok spencer
I hope you've upgraded the new Outlook version i.e., Microsoft Outlook Latest version 16.0.6741.2048. If the issue hasn't solved yet I would suggest you to reinstall the application. Please let me know if the issue has been resolved.
yes resolved, also i want to update my skype app
Sure! Kindly give me a minute while I look into your account.
sure
Alright! I've upgraded the Skype to the latest version Skype 8.33.0.53. Could you please confirm by sending a message to me through your Skype?
yes
I've received the message, thank you for the immediate response. I hope the issue has been solved.
yes spencer,thank you
My pleasure! Would there be anything else I could help you with?
no
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!