hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
device is not working
Oh that's bad, don't worry I'll be able to help you. Please let me know if the green light on the device still blinking?
yes
Alright! I'll just apply for s replacement device for you, may I please know your name and account number?
mani 784541159642
Thanks Mani! May i please know the last 4 digit of the SSN?
2584
Perfect! Please allow me a moment to check the details.
ok
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.