Hello there, Good morning!
Hi Sam
Hoe may I help you? How
My credit card bill was error
okay I'm extremely sorry for the inconvenience, I'll surely help you with that. May I please know your first and last name?
My name/is Raghav kannan
Perfect! May I also know the last four digits of your SSN?
6788
Would you please help me with the 16 digits of your credit card number? Are we still connected?
693093539530920 Ya
Great, could you please help me with the date, amount and time of the charge?
06/10/2018 50000
okay raghav, could you please help me with the time of your charge?
1000
Can you please confirm with me the amount and time of the charge?
1000
Okay great, thanks for sharing that valuable information. please allow me a moment while I process with your request.
Ok Thank you Sam Are you connected?
I certainly understand the inconvenience you've experienced, I've requested for a refund of $1000 for your account and you'll receive the amount within 48 hours. Is there is anything else I may help you with?