Hello and welcome to Star cable customer service. How may I help you?
Hi I want change my service
Awesome! You are in right place. To proceed further with your request, may I know your name and account number please?
Leslie Ingram 7689045634213
Great! just for verification purpose, may I know the last 4 digits of your SSN please?
7654
Superb! Thank you for all the details. May I know which service you are currently signed up for?
yes
Sorry Leslie but could you please be more specific. May I know which service you are currently signed up for?
Thank you very Are we connected
Yes we are connected. May I know which service you are currently availing?
internet service
Nice! Which service you want to switch to?
no
Sorry Leslie but I would need to know this in order to change your service. Which service you want to switch to?
M Nothing else Thank you very much Have a great day
Thanks for connecting with us. For further queries feel free to reach out to us. Have a great day ahead. Bye :)