HII
Hello, how may I help you with today?
YES  Report an your credit card lost or stolen
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
5869
Could you please let me know the name and last 4 digits of the credit card number?
MARY,7852
Could you also let me know the date the card was last used?
20-06-2018
May I ask if you have filed a police report?
NO
I've just blocked the card and issued a new one which will be reaching you in 2 days.
OK
Would there be anything else I may help you with today?