Hi
Hello there, how may I assist you?
I've got my car insured with you and I need a proof of it. Please could you help?
Sure thing! Could you please help me out with your full name and the last 4 digits of your SSN?
Okay. I'm Ellen Degeneres from California. My SSN is 3423.
Great! Ellen, could you also please help me out with the make and the model of the car?
Sure,  Shelby 427 Cobra.
That's an amazing car! Could you also please help me out with the year the car was manufactured?
Yeah. 1966 it is.
Awesome! Please allow me a moment while I go ahead and check with the department.
That's okay, take your time sweet.
I highly appreciate your patience, I'd like to inform you that I've successfully found your document which will be delivered to your address at the earliest.
Oh wonderful. Needed the document urgently. Thanks, I'm relieved. Good bye!
I'm glad that I was of help. Thank you so much for your cooperation, have a great day!