Hai.
Hello! Welcome to ACS Software Solutions! How may I help you today?
I am using skype and an application not working properly.
Okay. I'm sorry about that. Could you please share your name and the account number?
Name : Giovanni. Account number :8475.
Sure, thanks! I would also require the name of your company you're working for?
Company name : The Hershey Company.
Surely, thanks. Could you please elaborate the issue you're facing? I'll be able to resolve the issue faster.
I Can't send the message.
Okay, I'll get the issue sorted. Could you tell me if you're using the latest version?
yes. I am using the latest version.
Okay. could you tell me if you're facing this issue on a single system or multiple systems?
single system.
Okay. Then I would suggest you to try uninstalling and reinstalling the application?
Okay. I will try it now.
Okay. I'll stay on line for you. Please try and let me know?
Now. The application working good. Thank you.
Great! I'm glad I could help. Thank you for reaching out to us. Good day!