hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I want to know my discount details
For sure! May I know your name and the 16 digit account number?
My name is Raj Kumar and Account number is 5689742536987125
Thank you Raj, may I know the last 4 digits of SSN?
5486
Awesome! May I know if you're a student, an active military member or over the age of 65?
I am a Student
Perfect! May I know the name of the university you attend and the year you'll be graduated?
I am doing 1st Year graduate in New York University
May I know the year you'll be graduated?
Coming 2020
Awesome! Thank you for the details. Lastly, could you please let me know the student ID number?
My ID number is 5487
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract.
I prefer premium plan I am ready to sign off the contract
I'll help you get the plan however, the platinum plan serves all the channels and has the highest rate of rate. Do you want to choose the platinum cable over the premium cable?
No I cant paid highest rate. So that I prefer premium plan
Not a problem, I'll provide you the premium plan. You're now upgraded to the premium plan. Is there anything else I may help you with?
No thanks
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!