hello
Good morning! You've reached Syspro Tech support. How may I help you today?
an application not working as expected in outlook
Sorry for the inconvenience. I'll surely help you with that. May I know your name and the last 4 digits of your account number?
williams and  5213
Awesome! Could you please help me with your company name?
dell
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you?
ok
Well,  In this regard the solution is try uninstalling the app in the same device and if the problem proceeds try to switch the devices. And, let me know if the issue is resolved.
yes
Great! Would there be anything else that I may help you with?
nothing
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!