Hi
Hello there! How may I help you today?
I need to fix my mobile screen it was broken
Sorry to hear that! I'll definitely help you with that. May I know your full name please?
I'm Riley
Lovely! Could you please share your contact number and email address?
458-963-2140 riley45@gmail.com
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done for you?
Ya sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Okay thank you
You're welcome. I'll be happy if I could be of any more help for you today.