hi,good morning
Hello there! How may I help you today?
I need a status of my claim
Sure thing! I'll help you get that. Could you please help me with your first and last name?
prabha lakshmi
Lovely! May I know your policy and claim  number please?
policy no: nsh628729164 and claim no: pei697
Perfect! Thank you for staying connected, Could you please allow me a moment, I'll be back with the details. Awesome! Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited in your account within 3 business days. However, if you don't received the amount, kindly fell free to get back to us.
ok thank you
You're welcome! Would there be anything else that I may help you with?
nothing else
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!