hi good morning
Good morning, thank you for contacting enterprise software company, How may I help you?
i am experiencing issue with my outlook
Sir, what is the issue with the application? that's bothering you.
it is freezing
Not to worry let's get your application checked. Could you please help me with your name?
john
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
tcs corp. and acc. no. is 5542
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application. Let me know if it's still not working.
let me try that please give me 2 min
Sure.
great! it works perfect.
Awesome! Would you need anything else I could help you with?
nothing else thank you
Thanks for reaching out to us.  Have a great day ahead.