hi
Hello there, how may I help you today?
i want check my account balance
Sure thing, could you please help me out with your full name?
Deirdre Williams
Could you also please help me out with last 4 digits of your account number and SSN?
4587
Could you please help me out with the last 4 digits of your SSN?
4587 sorry ssn number is wrong 8706 this is correct number
No problem at all! Please don't be sorry! Please allow me a moment while I check with the account.
sure
I highly appreciate your patience. I would like to inform you that the account ending with 4587 has a balance of $70.
thank you so much bye
You're welcome! Is there anything else I may assist you with?
no thank u bye
Awesome! Thank you so much for your cooperation, have a great day!