Hello there! How may I assist you today?
my  iPhone screen damged
So sorry to hear that, But I won't be able to help you in fixing it but I'll be able to help you apply for replacement for the phone if it is insured.
yes
Alright! May I please know your full name?
ajianu
Thanks Ajianu! Could you please share your contact number and your email address?
kannan@gmail.com /52 madurai
I'll also need the phone number could you please help ?
9475378912
Please allow me a moment to check the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
ok thank you
My pleasure! Have  a great day, goodbye.