HI
Hello! Good evening, Fast net cable services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
May I please know your name and email address?
SUJI & SUJI78@GMAIL.COM
Thanks Suji! May I please know the last 4 digit of the SSN?
9807
Great! Please allow me a moment to check the details and get back to you.
OK
Thanks for being so cooperative, the reason for the increase in your bill is because there has been more than limit usage of the internet data. If you would like to continue with our services I'll be giving you a one time promotional discount for the next month bill.
OK THANKYOU
You're welcome! I'll activate the pack for you, anything else I may help you with?
NOTHING ELSE
Alright! It was great assisting you, have a great day. Goodbye.