Hello there, Good evening!  How may I help you today?
hi ask for fixing the screen
Sure sir, May I ask you if your phone screen is broken or damaged?
no
I'm sorry sir, I haven't got your last response, May I know what actually happen to your phone?
yes
Dear user, I'd request you to please read the guidelines carefully and then respond accordingly. For now, I have to close this chat as the responses are not as per the guidelines. If you still need my assistance you can anytime raise a chat. Goodbye!
no thanks
You're welcome! Is there anything else that  I may help you with?