HI
Hello! How may I help you?
I MADE A PURCHASE $350 BUT IT SHOWS $400
Sure, I'll be able to assist you in this regard, please provide me with your name.
NAME -  LEON
Thank you, Leon! Could you please provide me with the credit card number you used for the purchase and also your SSN number?
credit card number - 8521456320785210 SSN - 2048
Thanks again, sir. Could you also please help me with the date and also the time when it was charged?
10/06/2018
That's great, sir. But to assist you better, I would be needing the amount that was charged.
I MADE A PURCHASE $350 BUT IT SHOWS $400
Thank you, please give me a minute to look into the issue.
OK
I am really sorry you had to face this. We appreciate you for getting this into our notice. I've raised a request to remove the charge. Kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
THANK YOU
Is there anything else that I might help you with? I'm glad I could help you, Leon.