Hello there! how may I help you today?
hello my card is stolen
I’ll help you with that. May I know your name please?
this is jamie
Thank you Jamie, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN no:2587 and Credit card no:7895
Perfect! May I know if there's any report filed to the police about the lost?
I already complaint
Great job! When was the card last used Jamie?
Last used on 06/23/2018
Thank you Jamie, please give me a minute to proceed further.
ok
I highly appreciate for staying connected. The credit card was blocked and a new credit card will be sent to the updated address in 2-3 business days.
ok Thank you I am realy happy
Glad to hear that. May I know if there's any other concerns?
No thanks
Always a pleasure. Have a great day.