Hello
Hello there! How may I help you today?
My Iphone screen got broken. Can you replace it with new one?
For sure! I'll help you with that. May I know your name please?
My name is Eric Douglas
Thank you Eric, if you don't mind. Could you please share your phone number associated with the device?
Sure. My phone number is (485)-545-9684
Awesome! May I also know the e-mail address on the account?
my email address is eric53247@gmail.com
Perfect! Thank you for all the details. Kindly give me a minute.
Okay
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
Thank you for your help
My pleasure. May I know if there's any other queries that I could assist you with?
No other concerns. Thanks a lot
Always a pleasure. Have a great day!