Hey there! How may I assist you today?
Hi I need to fix my mobile screen it was broken
Sorry to hear that! I'd be glad to help you with that. Could you please help me with your full name?
I'm christine
And, may I also know your contact number and email address please?
759-783-1209 Christine807@gmail.com
May I confirm your your information?
Ya sure
Awesome! I appreciate your patience in sharing the information, Allow me a moment, I'll be right back with the details.
Okay
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone and you'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Ya sure thank you
You're welcome! Is there anything more that I may help you with?
No thank you
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!