HELLO
Hello! How may I assist you?
I WOULD LIKE TO INFORM YOU THAT MY DEVICE ISN'T WORKING FROM FEW DAYS.. PLEASE HELP
No worries, I'll help you out with that. May I know your name and the 12 digit account number?
NAME - LALIT NAIN NUMBER - 026471859167
Lalit could you also help me out with the last 4 digits of your SSN?
SSN - 5879
Perfect! May I know if the green light on your device is working?
NO
Okay as the green light is not blinking on the device I'd like to inform you that the device isn't working. However, no worries I'll send the technician and a new device right away to your place so that he'll replace your old device and install a new one.
OH GREAT.. SURE DO THAT.. I WILL BE WAITING..
Sure thing! Would there be anything else I may assis you with?
NO. THANKS. THAT'S IT
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.