HII
Hey! A very good morning to you. How may I help you today?
I LOST MY CREDIT CARD
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
NIRMALA DEVI
May I also know the last four digits of your SSN?
2568
I'd also require the complete 16 digit credit card number.
4526785236540025
Could you help me with the date when the card was last used?
1/06/2018
And was a police report filed?
YES
Oh! Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience.
OK
Would there be anything else I may help you with?
NO THANK BYEE
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.