HAI
Hello! How may I assist you?
MY iPhone screen just cracked
I'm sorry about that. Would you like to claim your insurance?
NO
I'd like to inform you that if you claim your insurance we'll provide you with a brand new phone.
YES
So would you like to claim your insurance?
no my iPhone screen just cracked
I'd like to inform you that we won't be able to just repair your screen. Hence, would you like to claim your insurance and replace your phone?
ok
May I know your name?
thala
Thala could you also provide me your phone number and the email address?
9874689574 thala@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok
I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok thanks
You're welcome! Would there be anything else I may assist you with?
ok no thanks
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!