Hello there, how may I help you today?
I need change address from my account
Sure thing, could you please help me out with your full name?
Deborah Li
Great! Could you also please help me out with last 4 digits of your credit card and SSN?
5544
Could you also help me out with the last 4 digits of your SSN?
4545
Perfect! Could you please help me out with your new address for me to update in the portal?
210 Talbot St. 
Elizabethtown, PA 17022
Thank you for the information. Please allow me a moment while I do the needful.
ok
I highly appreciate your patience, I would like to inform you that I've successfully updated your address to 210 Talbot St.Elizabethtown, PA 17022.
ok
Is there anything else I may assist you with?