Hello, how may I help you with today?
hai Please change my address
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
Sandra Parker 6588 and 7050
Thank you. Could you please help me out with the new address?
461 Elm Court 
Decatur, GA 30030
Thank you. Give me just a moment while I update that for you!
ok
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
ok .done.  the company's new lower rates ?
I'd love to help you on this one however one of our employee will get back to you personally about this one
ok
Would there be anything else I may help you with today?
no
It was wonderful talking to you. Have a great day