Hello there, Welcome to star cable customer service! My name is Riley. How may I help you today?
Very Good Morning!
How may I assist you?
i was long term using your internet connection.
You've contacted wrong department. I'll only be able to support you regarding new discounts of our cable plans.
Can i ask any discount to my internet cable connection Yesterday, i was purchased another cable connection from you. so, Can i need discount
That's awesome! Sure!! I'll definitely explain you about our discounted plans, May I know your full name please? I hope we're connected?
Sure I am prakha
Perfect! May I know your account number please?
451236852
Awesome! Could you please share the last four digits of your SSN?
4521
Thanks for sharing that information, We've different plans so, May I know if you're a student, Active military member or a senior citizen?
i am a bachelor's degree student
Sure, may I ask which university you attend?
Alaska
That's great! What year will you graduate?
final year
Shall I take it as year 2019 then?
Yes
Great! Could you please share your student ID number?
215 How much i will have discount
Alright! And what kind of cable service would you like to sigh up for? We have basic, premium and platinum service plans available as of now.
basic are you connected?
I'm sorry for the late response. There was a connection glitch over my side. I suggest you take the Platinum service. It's the best we have for our customer. You can get 15% off if you sign up for 3 months!
Superb! Thank you ! ye Bye
Great! I'd made a request for a platinum cable service for you. It will be installed within 24-48 hours.
OK have a nice day! Bye
Have a great day ahead and please do reach out to us in case of any further queries.