HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TO HIGH
Sure, I understand how that feels. I'll help you know the reason behind that. May I know your full name and the email address?
tonyadeckow13@gmail.com
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on your bill?
5403 $25
Thank you Mr.Tony. Could you please allow me a minute or two, while I get this done for you?
OK
I appreciate your patience in staying up.  Well, Mr.Tony I'd like to inform you that the reason behind having your bill increasing is that your previous service has expired and your no longer have the promotional rates.
OK
Great! Would there be anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for reaching out to us, we are always here to help you. Have a wonderful day!