hi error in my credit card bill,need to remove charges in my bill
Hello there, Good morning! Oh no! I'm really sorry sir, I know how frustrating it is to be charged incorrectly, However i will try my level best to solve this issue for you.
good morning ok
May I know your first and last name please?
tharu balu
Perfect! would you please share the last four digits of your SSN?
4557
Great! could you please share the 16 digits of your credit card number?
1276-7898-2166-2155
Okay, would you please help me with the date, time and amount of the charge?
20th june,10.00 a.m,200 charged amount
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
ok.
Well, Thanks for holding on!
pleasure..
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $200 which you've to receive within 48 hours. Would there be anything else I may help you with?
ok..thank you..thats it..
I hope I have answered all your questions for today?
yes..ofcourse
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead!