hi
Hello there! How may I assist you today?
my phone is damaged
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
nilaani
Thanks Nilaani! Could you please help me with your phone number and also your email address?
phone number: 876 980 4534 email address: nilaani@gmail.com
Great! Please allow me a moment to check with the team in this regard.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope.
ok
Will there be anything else I may assist you in?
nothing else
Alright! It was great assisting you, have a wonderful day. Goodbye.