Hello, how may I help you with today?
HELLO I WOULD LIKE TO INFORM YOU THAT MY CREDIT CARD IS MISSING FROM LAST WEEK.
I appreciate you bringing this to our attention, so that we can deal with this immediately Could you please let me know the name and last 4 digits of SSN
THANK YOU FOR RESPONDING SO QUICK. ITS SAMEER AHMED. HE LAST 4 DIGITS ARE 9632
Thank you, for security reasons have you filed a police report?
NO. I HAVEN'T. AS I THOUGHT INFORMING YOU WOULD BE A GREAT OPTION. AS BANK MEMBERS ARE THE ONE WHO CAN HELP ME PERSONALLY IN THIS PROBLEM. SORRY, THERE'S A MISTAKE IN SSN NUMBER WHICH I GAVE YOU. ITS 9832.
Yeah! That's a great though,however I'd suggest you to file a police report the next time you lose a card, for now I'll block the card and issue a new one if that is okay for you
THANKS A LOT. WHEN WILL I RECEIVE MY NEW CARD?
you'll be receiving the card within 2 working days
HAVE YOU CORRECTED MY SSN NUMBER? ITS NOT 9632. IT'S ACTUALLY 9832. THERE WAS A TYPING MISTAKE. SORRY.
Yes, I've checked the details before issuing a new one
THANKS FOR HELPING ME.
Your welcome, would there be anything else I may help you with today?
DO YOU NEED MORE INFORMATION ABOUT MY MISSING CARD?
That's actually not necessary as I've blocked the card
OK.
Your satisfaction means everything to us. Have we covered everything that you wanted to discuss today?
YEAH. THANKS.
It was wonderful talking to you. Have a great day