Hello there, how may I help you today?
hi
Hello!
i want help my credit card was missing
Yes sure, I'm here to help you out. Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your full name?
teresa
Okay, Teresa. Could you please let me know your last 4 digits of SSN number and credit card number?
1445
Could you please let me know your credit card number?
656678932164
Great! Thank you for the details. Could you also let me know if there was any police report filed and from when the card is missing?
yes 13/06/2018
Okay, that's good. Please allow me a moment while I go ahead and block your card.
k sure
I highly appreciate your patience, I would like to inform you that I've a blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
i want new card thank you so much for your help
You're welcome. May I confirm if all your requests have been resolved for today?
yes
Okay, great! I'm glad I was help. Thank you so much for your cooperation. Have a great day!