hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet is not connecting
Absolutely I'd be glad to help you fix that. May I know your full name and your account number? Awesome! Could you please help me with the last 4 digits of your SSN number?
john joseph 897656439087 8976
Perfect! Could you please restart the router and let me know if you are facing the same issue?
yes
That's alright! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
ok
Great! May I confirm if all your questions have been answered for the day?
yes
Wonderful! Thank you for choosing us, we are always here to help you with any issue related to media/cable. Goodbye!