Hi! How may I assist you today?
my screen fixin sorry my screen fixing
I'm sorry I can't help you I fixing your phone but I can help you get a replacement, would you like me to do that?
yes
Sure! May I please know your full name?
arun
Thanks Arun! May I please know your contact number and email address?
8838134168 arun@gmail.com
Perfect! Please allow me a moment to check the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
ok thanks
Great! Anything else I may help you in?