hi, good morning
Hello! I'll be glad to help you out. May I know your query?
my internet bill is too high
No worries, I'll let you know the reason right away. May I know your name and your account number?
Ondricka Jose, 7239 6737 0952
Jose could you also help me out with the last 4 digits of your SSN?
3975
Okay, please allow me a moment while I go ahead and check with your account.
Ok, I wait for your information.ok
Thank you for staying connected. I'd like to inform you that the reason behind the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!