Hai.
Hello! I'll be glad to help you out today. May I know your query?
I Want to change my service.
Sure thing, I'll help you out with that. May I know your name and your account number?
Lucas.S Account number : 4281756211847521
Could you also help me out with the last 4 digits of your SSN?
SSN number 1874
Perfect! Could you let me know which service are you using currently?
cable service.
Okay, could you also help me out with the service to which you want to change to?
I Want to change with premium cable.
That's awesome! Please allow me a moment while I go ahead and upgrade your service.
okay.
Thank you for being patient. I'd like to inform you that I've successfully upgraded your service which will be activated in the next 24 hours.
okay.Thank you so much.
You're welcome! Would there be anything else I may assist you with?
No.Thank you so much.
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!