Hello there, how may I help you today?
Some amount debited my card ..error amount ..so please the amount remove
Apologies for the inconvenience caused to you. I'll help you out to remove the extra charges, could you please help me out with your full name?
Yurem Mejia
Great! Could you also please help me out with last 4 digits of your SSN?
5636
Perfect! Could you also please help me out with your credit card number?
065747477904567896
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
22 th june and 400$
Okay! Could you also help me out with the time of the charge?
9pm
Perfect! Please allow me a moment while I check with the account.
ok
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $400 from your account.
ok thannks
You're welcome! Is there anything else I may assist you with?
no
Awesome! Thank you so much for your cooperation, have a great day!