Hello
Hi! How may I help you ?
My car got accident lastweek. I filed an insurance claim. Can you help me to check the status?
Sure! I'm sorry to here that, I'll be glad to help you, may I please know your full name?
My name is Charles Curtis
Thanks Charlie! Could you be able to share your policy no.?
Policy number is DEG534897504
Great! May I please know your claim no.?
My claim number is GUE532
Perfect! Please allow me a moment to check in the details.
Sure.
Sorry to keep you waiting, I've checked the details the check has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?
No. Thanks a lot
My pleasure! Have a great day, good bye.