Hello there, how may I help you today?
my credit card was stolen
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your name?
Sofia Saunders
Great! Could you also please help me out with your credit card number?
89654376540123
Could you also please help me out with the last 4 digits of your SSN?
5640 6860
Could you please confirm is it 5640 or 6860?
sorry 6860 is correct
Okay thank you! Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
yes
That sounds good. Could you please help me out with the date when the card was last used?
21th june
Okay! Please allow me a moment while I go ahead and block your card.
ok
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.
thank you
You're welcome! Is there anything else I may assist you with?