Hi there, how may I help you today?
ask for fixing the screen
Sure! I'll help you with it, may I know your name and phone number?
rajan 8677879878
Thank you Rajan, may I know the email address associated with the account?
rajan@gmail.com
Awesome! Thank you for the details, as you've already have an insurance. We're glad to provide you the replacement, please give me a minute to proceed further.
ok
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
ok thaanks
My pleasure! Will there be anything else I may assist you with?