Hey there! How may I help you today?
hi I need the status one of my claim.
Absolutely! I'd be glad to help you with that. Could you please help me with your full name?
Matthew Wade
Lovely! Could you please help me with your policy and claim number?
ikp562354789 ,  fer851
Awesome! May I confirm your details?
please change the fer851 to fen851
No problem, I'll change that for you.
ok
Allow me a moment, I'll get back to you with the details.
ok
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited in your account within 3 business days. However, if you don't received the amount, kindly fell free to get back to us.
thanks
You're welcome! Let me know if there is anything else that I may help you with?
no
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!