Hello, how may I help you with today?
I wish to inquire if the company's new lower rates you saw in a commercial are available to you?
I'd love to help you on this one however one of our employee will get back to you personally about this one
Ok. I shall wait.
Would there be anything else I may help you with today?
I have another query, I need to change address of my account Can I change it via visiting my home branch?
I'd be glad to help you with changing the address, could you please share the name and last 4 digits of SSM?
No. I would like to personally visit my bank to change the address. Is it possible?
Sure! You can do that by visiting the bank as well.