Hi
Hello, how may I help you today?
I want check my account balance
Sure. I'll help you with that. Could you please help me with your name and the last four digits of SSN?
Marshall Andersen 5034
Thanks. Please provide me the last 4 digits of the account number.
8534
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries
7195 West Sherwood Dr. 
Wilmette, IL 60091 I apologize Thank you very much
No problem. You're welcome.  Let me know if you have any other queries