Happy Morning Drew!!!!
Happy Morning! How may I assist you?
I am looking for new cable service. Can you help me with any discounts or promotions available for new connection?
I'll help you out with that. Could you let me know your name and your account number?
My name is Emma Emily and account number is 1462895275013487
Emma could you also help me out with the last 4 digits of your SSN?
SSN is 5618
Perfect! Emma could you let me know if you're a student or an active military member or a person above the age of 65 years old?
I am college student doing my post graduate in New york university.
Oh that's amazing! Could you let me know your student ID and the year in which you're going to graduate?
Graduation is in 2020 and student ID number is N248174902
That's amazing! Please allow me a moment while I go ahead and check with your details.
Please have your time
Thank you for staying connected. I'd like to inform you that currently we have basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
Oh promotions are only for premium and platinum plans.Okay let me go with Platinum service, I feel it would be better and have all channels that would fulfill me .
That's an amazing choice! I'd like to inform you that your new service will be activated in the next 24 hours. Would there be anything else I may assist you with?
Thanks , its perfect...
I'm glad I was of help! Is there anything else I may assist you with?
You have answered all my queries. Thanks for it. Have a nice day.. bYE
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead!