hi,good morning My device is not work
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My device is not work
I regret your inconvenience. I'll definitely help you in this regard. May I know your full name and your account number?
Jaskolski Julie, 8765 6434 8797
And, may I know the last 4 digits of your SSN number?
4243
Lovely! Could you please check and let me know if the green light on the device is blinking?
yes
Alright! Not a problem, In order to avoid such instances in the future, I'll help you get a replacement done for the old one. Our executives will deliver the device within 2-3 days. Would that be okay?
.
ok
Great! Is there anything else that I may help you with?
nothing else
Thank you for choosing us, we are always here to help you. Have a nice time!