I wish to fix my screen.  it is broken. can you help me?
Alas! I'm so sorry to hear that. I'll definitely help you with this concern. before that I'll require your details to pull up your profile. May I know your full name please?
yeah. It is rey pan. my phone number : +1 6519329 and my email id : xyz@xyz.com
Hey! Thank you so much for sharing that details. however, I's request you please be conversational and do not share the information until we ask for it. I hope that's clear?
Yeah. Ok. Can you help me?
Amazing! Thanks for sharing your details. Just give me a minute I go ahead and do the best possible for you.
Ok.
Awesome! I just spoke to the concerned team, you can visit our nearest store they'll help you in this regard. you'll have to show them your insurance copy proof give them the required details. they'll do the best possible for you. I hope that would be okay?
Yeah. that is fine. thank u.
You're welcome, I hope all the instructions were clear? Is there anything else I may help you with?