Hey there! How may I assist you today?
Hi, Good Morning. I am Veum Ervin. My iPhone screen was just cracked. May I replace my phone ?
Sad to hear that! I'll definitely help you in this regard. May I know your full name please?
I am Veum Ervin
Lovely! May I know your contact number and email address please?
Phone : 824.473.8294; Email : ervinveum99@gmail.com
Perfect! Thank you for sharing the information, Allow me a moment, I'll be right back with the resolution.
ok
Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok
Let me know if there is anything else that I may help you with?
nothing, thank you for your information
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!