hai
Hey there! How may I help you today?
my fixing the screen
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
yes
Great! I'll do my best to help you. Please may I know your name?
sarli
Sure, Sarli! Please could you share your contact number?
9854754624
Thank you. I'll also need the email address associated with your account?
saru@gmail.com
That's great! Please could you stay connected.
yes
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.