Hey there, You're connected to Star cable customer service! How may I help you today?
ny device is woking
I'm sorry, but I request you to elaborate your query so that I can assist you in the best possible way?
okay i have trouble connecting to the internet
Oh! I'm so sorry to hear that! Not a problem! I'll help you out, may I know your name?
yea thanks my name is joh d magg
Could you also help me with your account number?
yes sure my account number is 512094571904
Thank you. Could you also share your SSN for verification?
your'e welcome SSN number is 7970
Surely, are you facing a connectivity issue or the device malfunctioned?
2000
Could you tell me if the green light on the device blinking?
yes
Okay, then the device is working and I assume you're facing a connectivity issue. Could you please try restarting the router?
yes i will try
Sure, I'm positive once you restart the device, it will work.
oh wow it's workig working
Great! That was quick! I'm glad it worked! Would there be anything else I may assist you with?
no thanks for your wonderful help
Superb! Have a great day ahead and please feel free to contact us in case of any further queries.