hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
change my home phone service
Sure! I'll be able to help you in this regard, may I please know your name and account number?
lilly 9865748745478
Lilly! The account number provided by you is incorrect please check the correct one and let me know.
857485748574
Perfect! Could you please let me know the last 4 digits of the SSN too?
9874
Perfect! May I please know which service are you currently using?
home phone service
Alright! And to what service would you like to change to?
premium cable
Sure! Will change that for you, please allow me a moment to do so.
ok
Thanks for being so cooperative, I've changed your home phone services to premium cable with effective from now and this will reflect in your bill from next month. Anything else I may help you with?
ok no thanks
Alright! Feel free to reach us when needed, have a great day. Goodbye.