hai
Hi there, how may I help you today?
my fixing the screen
I'll help you with that. However, I'd require the following details. May I know your name and phone number?
ramu 9547856245
Thank you Ramu, may I know the email address associated with the account?
ramu@gmail.com
Thank you for all the details. As we provide the insurance to your phone, kindly give me a minute to proceed further for the replacement.
ok
Good news! I've initiated the replacement, the replacement takes place shortly however for the replacement you have to send the current device in an envelope.
ok thank you
You're welcome, is there anything else I could assist you with?
no thanks
My pleasure! Thank you for reaching out to us. Have a wonderful day ahead.