Hello, how may I help you with today?
Hi I want to order a new card as my old one is expired
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
2234 and 456887459641234125
Could you also let me know when was the last time you've used the credit card?
two weeks back
Could you also share the name please?
Kartik johra
Could you also let me know when was the last time you've used the credit card?
yesterday
I advise you to shred the old card as I've issued a new one which will be reaching you in 2 days.
OK thanks bye
Your welcome, would there be anything else I may help you with today?
Nope
It was wonderful talking to you. Have a great day
bye
It was wonderful talking to you. Have a great day