hi cameron
Hello! Good evening, Fast net cable services. How may I assist you today?
my having trouble connecting to the internet
I'll be able to help you in this, may I please know your name and account number?
my name is pandi and account no 758496125345
Thanks Pandi! May I please know the last 4 digit of the SSN?
my ssn no 4521
Perfect! Have you tried restarting the router?
yes
Do you still face the trouble in connecting to internet?
yes
Alright! I'll send you the new router, our service provider will deliver you a new router as soon as possible. Will there be anything else I may help you in?