HELLO
Hello there, how may I help you today?
I LOST MY CREDIT CARD
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your name?
POOJA KARANAKIA
Great! Could you also please help me out with your credit card number?
6320
Could you also please help me out with the last 4 digits of your SSN?
6231
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
YES
Sounds good.  Could you please help me out with the date when the card was last used?
21/06/2018
Okay!  Please allow me a moment while I go ahead and block your card.
YES
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.
OK
Is there anything else I may assist you with?