hello
Hello! Welcome to CalTech Support. How may I help you, today?
i have some issues with my skype software
I'm sorry about that, could you please elaborate the issue so that I'll be able to help you better?
it doesn't works properly and it doesn't shows any periodic software updates for me
Okay, I'm really sorry you had to face this. I'll do my best to help you resolve the issue. Could you first share your name?
my name is cris are you there?
Sure, Cris. Thank you for your patience. Could you also share the account number \and the name of your company?
account number 7777777 firm name is cr7
Sure, thank you for sharing the details. As you're missing periodic updates, I suggest you upgrade the application manually for this time and I'll have a ticket raised for this issue to be resolved. Would that be okay?
yeah that's okay
Great! You can update the application manually by going to the settings > updates > manual update. Could you try that and let me know?
yeah it's updated
Great! I hope I've helped. Would you need anything else?
nope that's all my quire are you there?
You're welcome. Please fell free to reach out to us again for any queries or assistance. Have a great day!