HI,GOOD MORNING
Hello! Good evening, Fast net cable services. How may I assist you today?
MY DEVICE IS NOT WORK
Oh that's bad, may I please know your name and account number?
LAVANYA AND 628923748208
Thanks Lavanya! May I please know the last 4 digit of your SSN?
6286
Perfect! May I please know if the green light on the device is still blinking?
OK
Is the green light on the device still blinking?
YES
Alright! We will be replacing your device with a new device, our service providers will get to you with a replacement device as soon as possible. Anything else I may help you in?
OK NOTHING ELSE
Alright! It was great assisting you, have a great day. Goodbye.