Hey there! Good evening. How may I help you today?
Hi I wanted to know status of my claim. Can you help ?
Of course! I'll surely help you with that. Could you please help me with the first and the last name?
Tommy emegua
And also could you please share the policy and the claim number?
policy number is DFG123654789 and GHT568
Thank for being patient and sharing the information. Could you please allow me a moment, while I do the needful?
ok
Thank you for holding on, I've checked the status, your payment has been initiated, you'll receive the payment within 3 business days. However, if  you don't receive please feel free to reach us.
OK no probs thanks for your help
Your welcome. Would there be anything more that I may assist you with?