hii
Hi! How may I help you today?
MY PHONE WAS DAMAGE
Oh so sorry to here that, May I please know your full name?
ANAND
Thanks Anand! May I please know your contact number?
8124158597
Great! Could you please share your email address?
ANAND003@YAHOO.COM
Perfect! Please allow me a moment to do the needed.
OK
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
OK
Amazing! Is there anything else I may assist you in?
NO THANK BYEE
I’m glad I could resolve this for you. Have a great day!