hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
device is not working
That's bad, may I please know if the green light on the device still blinking?
yes
Alright! No worries, I'll just send you a replacement device. May I please know your name and account number?
ram 458216325845
Thank you! Could you please share the last 4 digit of the SSN?
1515 ok thanks
Great! Please allow me a moment while I proceed further. Sorry to keep you waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, anything else I may help you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.