Hey there, how may I help you today?
Hello
Hi there, how may I help you today?
My credit card got stolen Can I get a new one?
For sure thing, May I know your name please?
Name : Jeremy Smith Credit Card Number : 5555-6666-7777-8888 That's the stolen card's number
Hey Jeremy, Could you please let me know the last 4 digits of SSN ?
1337
Thank you so much Jeremy, May I know the date when was the card last used?
About 2 weeks ago at a gas station
May I know the date please?
6/1/18
Thank you Jeremy, May I know if the lost card was reported to the police?
Yes, I just reported it stolen yesterday
Good job Jeremy! Kindly give me a minute. thank you for staying connected. Your credit card has been blocked. The new credit card will be sent to the updated address in the bank.
Wait, I think I gave you the wrong credit card number The last 4 digits is not 8888, it's 9999
Sure. I'll update the changes and proceed.
Thank you
Kindly give me a minute. With the updated information the card is blocked successfully.
Perfect
Awesome! Is there anything I could assist you with?