Hi,good morning
Hello! I'll be glad to help you out. May I know your query?
My internet bill is too high
No worries, I'll let you know the reason right away. May I know your name and your account number?
anthony and 5676 0982 2165
Anthony could you also help me out with the last 4 digits of your SSN?
5487
Okay, please allow me a moment while I go ahead and check with your account.
ok
Thank you for staying connected. I'd like to inform you that the reason behind the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
nothing else
Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!