hi
Good morning! Thank you for reaching NMT software company. How may I help you today?
i purchased software that not work
Oh, I'm sorry for that. Could you please just confirm if the application in the software is not working or the complete software has a problem.
no periodic software updates
That should surely be because of the technical issue. I'll be glad to help you. Firstly, could you please help me with your name and the last 4 digits of the account number?
furkan 6584
And, May I also know the company you work with?
dinesh & co
Perfect! Thank you for that. Could you please allow me a moment, while I get this solved for you?
okay
I appreciate your patience in staying connected. I've looked into the issue you are facing right now. However, I'd request you to raise a trouble ticket and we will get the updates done manually. The reason for this issue is definitely because of the technical problem. I hope this will do the needful.
okay thank you bye
You're welcome! Let me know if there would be anything more I could do for you.