Hey there! How may I help you?
Hi! my credit card was lost
Oh,that's bad! I understand you're upset, and I will do my best to help you. Please may I know your name?
Hawkins Stevens I need to order a new one
Sure, I'll be able to do that too. Firstly, I need to block the lost card to prevent misuse. Please help me with your card number and your SSN.
thank you my card number is 1234 5678 9012 3456 and SSN is 000 000 0000
Thank you. Please could you provide me with the date on which the card was last used?
6/24
Have you filed a report with the police?
No i haven't
I personally request you to file a report as soon as possible, as it is mandatory to do so in this case. However, I'll block the card to prevent misuse.  Is there anything else that I might help you with?
No that's it
Always a pleasure to assist customers like you. Have a great day!