HI
Hello! Good morning!
MY CREDIT CARD WAS EXPIRED
I'd be glad to assist you today?
MY CREDIT CARD WAS EXPIRED
Okay! May I please know your first and last name?
NAME - SARASU
Great! Sarasu would you please help me with your last name?
BANU
Awesome!  May I also know the last four digits of your SSN?
SSN - 8975
Thanks, would you please share the 16 digits credit card number?
5647891203654785
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
08/06/2018
okay, as you lost your credit card did you file a police complaint?
NO
Okay! well Sarasu, you'll have to first file a police report, then we can go further with the process.
MY CARD NOT STOLEN . MY CARD WAS EXPIRED  I WANT NEW CARD ONLY?
Okay! then I'll surely help you.
OK
okay! I've blocked your card so and also requested for a new one, would you like to have the same credit card number or a new one?
I WANT NEW ONE
Okay great! I've have requested for a new one, you'll receive your card within 2 business days via post. Would there be anything else I may help you with?
THANK YOU BYE
your welcome! That's great! We want to provide a service that customers will remember. Have an awesome day ahead!