hai
Hello! Good evening, Fast net cable services. How may I assist you today?
my device is not working
Oh that's bad, I'll be able to help you in this, may I please know your name and account number?
ashok 526512854123
Thanks Ashok! Could you please share the last 4 digit of the SSN?
23568 2512
Perfect! May I please know if the green light on the device blinking?
ok
Is the green light on the device still blinking?
please help me device still blinking?
Alright! Even if the green light is blinking, I'll be sending you a replacement device. You'll soon receive the device, anything else I may help  you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.