HAI
Good morning! You've reached Flamingo customers service. How may I help you today?
CHECK MY SEAT
Sure thing! I'll be happy to help you with that. May I know your last name and your booking confirmation number?
BANU VGR52I
Perfect! Thank you for the details. Could you please allow me a minute or two, while I get this done for you?
FINE
Awesome! Well Mr.Banu  your seat number is C12 which is a window seat, Is that okay?
I NEED A AISLE SEAT
Sure, Not a problem. I'll change that for you. Allow me a moment, while I check for the availability.
OK
Good news! I have processed your request of changing your seat and your new seat  number is 3b which is a aisle seat, hope that will be comfortable.
YES THANK YOU
You're welcome! May I confirm if all your questions have been answered for the day?
YES
Thank you for choosing us, we are always here to help you. Have a wonderful journey!