Hi Alex
Hello! Good morning. Welcome to media cable services. How may I help you today?
Good Morning
How may I help you today?
I recently moved to new house. So i would like my cable service to be moved to new location
I will surely help you out with that but firstly I would require a few details of yours before we go ahead with the procedure. Could you please help me with your name and 16 digit account number?
My name is Ramesh Kumar. My account number is 2156324865749635
Thank you Ramesh! Could I please know the name of the city and it's zip code (the one where you were previously staying)
California and the zip code is 90003
Awesome! Now may I know the location of the place where you currently moved and it's zip code please?
I moved to Los Angles and the zip code of the new area is 90011
Thank you! Ramesh I see that you are on the platinum cable service ($100 all the channels). Would you like me to update the same service at your new location? Our associate would visit your house and help you further.
Yes. I would like to continue the same plan
Awesome! I have updated your new location in your account details and also mentioned that you would like to continue with the same cable plan. Like I mentioned before our associate would visit your house and help you set up everything. I would also like to add that you would be able to access the service in a couple of hours.
Thank you so much for your help today. much appreciated.
You're Welcome! Ramesh is there anything else I could help you out with for today?
Nothing else. Have a good day
Alright! Have a good day! Hope to assist you in the future again. Goodbye!