Hello! Good morning. How may I help you today?
HI GOOD MORNING my phone is damaged
So sad to hear that. Would you like to have a replacement device for your damaged phone?
YES
Great! I'd be glad to help you with that. May I know your name please?
VEENIL LUTI
Alright Luti! Could you please share your phone number?
125 888 6324
Amazing! Could you please help me with the email address on the account?
VEENBIL@MAIL.COM
Great! Could you please allow me a minute to process your request?
OK
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
OK THANK YOU
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.