hai
Good morning! Welcome to Act Fiber-net Broadband, how may I help you today?
change my  home phone
For sure! May I know your name and the account number?
raj 8954125412569854
Thank you Raj, may I also know the last 4 digits of SSN?
5428
Thank you, may I know what service you currently have?
home phone
Perfect! What service you'd like to change to?
premium cable
Thank you, I'll surely do that for you. Please allow me a minute while I do that for you.
ok thanks
You're welcome, you've been upgraded to the premium cable. As we cannot upgrade the cable in the middle of the month you're ensured to upgrade the cable right from the 1st of next month. Will that be fine with you?
ok
Perfect! Is there anything else I may help you with?
no thanks
You're welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have a great day ahead!