Hello there!
Hello
How may I help you today?
I've lost my credit card. what can I do now ?
I'll be glad to assist you with that.  May I know your name please?
Johnson
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
sure. SSN last 4 digit is 1659 and last 4 digit of credit card is 6985
Perfect! May I know if there's any report filed to the police about the card?
Not yet.
I'll help you block the card however, you're required to file a complaint about the lost.
okay, Thanks for your help. Sure I will file a complaint.
Perfect! When was the card last used?
June 25, 2018.
Thank you for the details Johnson. Kindly give me a minute to proceed further. Thank you for staying connected. The lost credit card has been blocked and a new card will be sent to the updated address shortly.
wow, that sounds Great! Thank you so much!
You’re most welcome. Is there anything else I could help you with?
Is that all done ?
Yeah, it's all done Johnso.
okay. Thanks. Bye!
Good bye! Have a great day.