hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my bill keeps going up
That's upsetting. I'll surely help you get the reason behind that. May I know your full name and your email address?
maruthupandi maruthupandi@gmail.com
Lovely! Could you please help me with the last 4 digits of your SSN number and the extra amount on the bill?
2541
And, the extra amount on the bill would be?
$25
Perfect! Thank you for that. Allow me a moment, I'll get back to you with the reason.
ok
According to our system records, I see that your contract has expired and your no longer have  the promotional rates. Hence, There is an increase in your bill.
ok thanks
You're welcome! Would there be anything else that I may help you with?
no thanks
Thank you for choosing us, we are always here to help you if you have any queries in future. Goodbye!