hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my device is not working
Not to worry about that. I'll surely help you find that. Could you please help me with your name and your account number?
sathya 457980325790
Lovely! May I also know the last 4 digits of your SSN number and if the green light on the router is working?
9856
And, also may I know of the green light on the router is visible?
ok thanks
I apologize, I haven't got your last response. Could you please check and let me know if the green light on the router is working?
router is working
Perfect! Thank you for being patient and sharing the information. Please allow me a minute or two, I'll get back to you with the resolution.
ok
Perfect! Thank you for being patient and sharing the information. Please allow me a minute or two, I'll get back to you with the resolution.
ok
Not a problem. To avoid such issue again, I'll help you get a new router. Our executive will reach you within 2-3 days and help you get that replaced. I hope this is solve the issue.
ok thanks
You're welcome! May I confirm if all your question have been answered for the day?
ok thanks good bye
Wonderful! Thank you for choosing us, wish to serve you again. Have a nice time!