Hello. How may I assist you today?
Hello, I would like to check my account balance, please
Surely! May I please know your first and last name?
Michael Jordan
Thank you. May I please confirm the last four digits of your account number?
Yes, 5555
Perfect! May I also know the last four digits of your SSN?
Yes, 5555
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 5555 is $16000.
Thank you, that's all I needed
You're most welcome.
Good bye.
Have a great day ahead!