hi
Hello! How may I assist you?
i want change my service
I'll help you out with that. May I know your name and the account number?
george fernandes 25678907543218
Fernandes could you also help me out with the last 4 digits of your SSN?
5430
Perfect! May I know which service are you using right now?
internet service
Okay may I know to which service would you like to update it to?
i want one more internet service
Okay I'll raise a request for new internet service for your account and the service will be activated in the next 24-48 hours.
ok
Would there be anything else I may assist you with?
no
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.