good morning Drew
Hello! How may I assist you today?
i drop my Iphone and my screen is useless
Oh, no worries I'll help you in fixing the problem. May I know your name?
Richard Smith
Smith may I know your phone number and the email address associated with the account?
813-565-4356 hatuey@gmail.com
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
ok
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
ohhh my god thats amazing ok i will send the broken phone drew i give yo the wrong email address hatuey01@gmail.com is the correct email
No worries I've noted your new email address. Would there be anything else I may assist you with?
thats all
Awesome! Thanks for reaching out to us, hope you have a wonderful day ahead!