Hi
Hello there! A very good morning, how may I help you today?
My phone screen just got cracked is there anything you could do to help me with it?
Sure! I'll help you with that, may I know your name and phone number?
Sure, this is Anna Montana, +1-604-555-0110
Thank you Anna, could you please let me know your email address?
anna.montaana@gmail.com I am sorry I made a typo It should be anna.montana@gmail.com
Not a problem. As you've already insured your device with our company, please give me a minute to proceed further for replacement.
Sure
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
My Pleasure!
Is there anything else I may assist you with?
Nope, Thanks a lot!
You're welcome. Thank you for reaching out to us, have a great day ahead!