hai
Hello and welcome to universal cable customer service. How may I help you today?
change my cable service
Sure! I'll definitely get it done for you. To proceed further, may I know your name and 16 digit account number please?
nallu 1245789632145689
Great! just for verification, may I know the last 4 digits of your SSN please?
1258
Awesome! Thank you for all the details. May I know which service you are currently signed up for?
cable service
Superb! may I know which service would you like to switch to?
yes
Nice! which of our services would you like to switch to? Hope we are connected?
yes internet
Fantastic! just to be clear, you already have internet service but you would like to change to faster internet service. Am I right, Nallu?
internet service
Perfect! I've forwarded your request. You are now switched to our ever fast internet service. We hope you have a fun time availing our service. Will there be anything else I could do for you?
no thanks
You are always welcome. Thanks for giving us an opportunity to serve. For further assistance, feel free to contact us. We are always here to help you
okay good bye
Have a nice day. Goodbye