hello there, good morning!
hi
how may I help you today?
in my bill some unwanted charges can you remove that
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
FN: sas LN:kami
Perfect! would you please share the last four digits of your SSN?
7865
Great! could you please share the 16 digits of your credit card number?
2345 5678 3456 2345
Okay, would you please help me with the date, time and amount of the charge?
06-12-2018      4.40pm 360 dollors
Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $360, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
yes, can you change my address on my account
Okay sure!  could also share your new address please?
no: 323, park avenue, IN
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request. Okay! Thanks for holding on,  I've updated your address, you'll receive a notification on your banking application about the same shortly. Kindly, acknowledge it.  Would there be anything else I may help you with?
ok thank you, and do you have any new low rate for the companies ?
Yes wonderful! we are glad that you are interested in our bank, However for any information about the interest rates please feel free to visit our official website www.bankers.com, In case if you want to know anything in detail please contact us, we are always here to help you out. Would there be anything else I may help you with?
ok thank you, i will check it out. thank you for your information
I hope I have answered all your questions for today?
yes, you can end the chat now
Yes sure I'll, kindly be cooperative and patient, Hope to see you again, have a nice day.