HAI
Hello! Welcome to Aura cable services. How may I help you?
I'M MOVING TO A NEW CITY
All right. Could you please help me with your name and the account ID?
POOJA AC-8547120326589654
Thank you for sharing the details. I would suggest you to transfer the service to the new city. This will help you to continue the current service you have opted. Let me know if you are comfortable with the transferring the service to the other city
NO I WOULD I LIKE TO CANCEL MY SERVICE
We are sorry that our service didn't reach your expectations. I would like to offer a discount of 5$ for a month on the bill. Let me know if you fine with the offer that we provide exclusively for you.
NO NEED MY BILL AMOUNT WAS TOO HIGH
I understand your concern. I have told you it happened as the promotional offer was expired. I request you to upgrade the service based on the available packages so that you will be benefited.
SORRY NO NEED
All right. I would go with your word. I'll cancel the service. You would be receiving a confirmation message regarding that. Is there anything else I may help you with?