hi
Hey there! Good morning. How may I assist you?
my device is not working
I'll help you with that. May I know your name please?
Schuppe Sean,
Alright Sean! Could you please help me with the account number?
7654 7577 8976
Superb! Could you provide the last 4 digits of your SSN please?
6736
Awesome! May I know whether the green light on the device is blinking or not?
yes
Great! We'd be sending you a replacement device. Is there anything else that I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Fantastic! Thank you for reaching out to us. Have an amazing day. Bye.