Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I am interested in signing up for your cable service.
I apologize, could you please be more specific with your concern?
No, I don't have a concern. I want to add cable service.
For sure! I'll help you with that, could you please let me know your name and the account number?
i have a bill increase
I'll surely look upon both the issues, could you please help me with your name and the account number?
765478954326
Thank you, could you please be more specific with your name as well?
michael lobot
Thank you Michael, may I also know the last 4 digits of SSN?
7656
Perfect! May I know which service you currently have?
cable and internet
Sure! Please allow me a moment while I get this done for you.
ok
Thank you for staying connected. As per your request, you're account has been now added with a new cable. For the increase in the bill, could you please help me with the extra amount that has been charged on the bill?
56 dollars
I'm sorry for that, kindly give me a minute to proceed further. Thank you for your patience, as there's an increase in the government taxes you're charged an extra amount of 56 dollars. We'll ensure to deduct the amount from the next month. I hope we are still connected?
yes ok hank you
You're welcome, is there anything else I may help you with?
thats all for today bye
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!