hi
Hi! Good evening, Fast net cable services, how may I assist you today?
my internet bill is too high
May I please know your name and your account number?
ram account no:7654 7856 4325
Thanks Ram! Could you please let me know the last 4 digit of the SSN?
7456
Perfect! May I please know the extra amount of money charge to you?
$55
I apologize for that but the extra amount was charged as there was an extra use of the data that the limit, if you like to continue with our services we will allow you a 10% discount from the next months bill. Would you like me to do that for you? I hope we are connected?
yes ok
Great! Will make sure of that, anything else I may help you in?
nothing else
Alright! Thanks for choosing our services, have a great day. Goodbye.