hi
Hello there, how may I help you?
this is Andrew my credit card was lost
Thank you for alerting us on this! Could you please help me out with your full name?
ANDREW GEORGE
I'm sorry could you please help me out with your credit card number and last 4 digits of your SSN?
CREDIT CARD NUMBER: 1238 5689 4123 7845 SSN:5689
Thank you for the details, could you also please help me out with the information like when was the card last used and was there any police report filed?
YES I DID MY CARD LAST USED ON 06/26/2018
That's amazing! Please allow me a moment while I go ahead and block your card.
OK
Thank you for being patient, Id like to inform you that I've successfully blocked your card and issued a new one which will be delivered to you in the next 2 business days.
THANK YOU
You're welcome! is there anything else I may assist you with?
HAVE A NICE DAY THANK YOU
Awesome! thank you so much for your cooperation, have a great day!