hi
Hello, how may I help you with today?
please remove on error bill on my credit card
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Shyanne Skinner 6987 3541
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
23rd 11.20am 40$
Thank you. Give me just a moment while I update that for you!
okay sure
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you for your helo
Your welcome, would there be anything else I may help you with today?
yes good
It was wonderful talking to you. Have a great day