Hi
Hey there! How may I help you today?
My iphone screen was cracked, so please help me to arrange newone
I'm sorry to hear that. I understand you're upset. However, I'll do my best to help you. Please may I know your nmae?
Yes, i am very upset and my good name is Rani
Thank you, Rani! Please could you help me with your phone number?
Yes, please note my phone is 5456878965
Sure, thank you. Please could you also share the e-mail id?
Sure thing!my email id is rani@gmail.com
Great! Please stay connected for a moment please.
Ok, i will wait
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.