Hi,good morning
Hello there! Welcome to Act Fiber net services, how may I help you today?
My internet bill is too high
I'm so sorry for that, may I know your name and the email address?
nina and nina.oconnell59@gmail.com
Thank you Nina, may I know the last 4 digits of SSN?
2787
Thank you for all the details, please allow me a moment while I check that for you.
Ok, I wait for your information.
Thank you for being patience, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time to avoid inconvenience.
ok
Perfect! Is there anything else I may help you with?
nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!