hi
Hello, how may I help you with today?
my card was stolen, i need to block it
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?.
kumar, SSN is 3343   and the card number is 4532-2332-8748-2234
Could you also let me know when was the last time you've used the credit card?
sasi first name : kumar           and last name: sasi
May I ask if you have filed a police report?
not necessary, that i can able to do it, from you side block the card and close the conversation
I've just blocked the card and issued a new one which will be reaching you in 2 days.
ok thank you for your service
Your welcome, would there be anything else I may help you with today?
nothing, you can disconnect the chat
It was wonderful talking to you. Have a great day