Hello, good morning! You're connected to Riley! How may I assist you today?
hi my internet bill is too high
Oh! Sorry for that! I'll check with it right away! May I please know your name and email address?
nivi & nivi67@gmail.com
Could you please help me with the last 4 digits of your SSN for verification purposes.
6577
Perfect! Please allow me a moment while I check this for you.
ok
As I see, the usage limit was been crossed, and that's the reason your bill was high this month. You've crossed the usage limit.
ok
Would there be anything else i may assist you with?
nothing else
Sure, it was a pleasure assisting you, please do reach out to us in case of any further queries.