Hello there! How may I help you?
WHAT ABOUT MY INSURANCE CLAIM STATUS ?
I'll be glad to help you know the status of your claim, could you please help me with your name?
Tom
Thanks Tom! Could you please share your policy number?
ABC123456789
Great! May I please know your claim number too?
CBA123456789 I'm sorry CBA123
Perfect! I appreciate your effort, please stay connected while I check with the status of your claim. Hope we are still connected?
yep Still here
Thank you for staying connected with us, I've checked the details the check has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?
Awesome, great to hear I can't think of anything else, that was very helpful
You're always welcome!It was a pleasure assisting you, have a great day, goodbye.