Hi
Hello, how can I help you?
I would like to close one of my account
Certainly. First of all, I will need your first and last name.
Jane Doe
Thanks Jane. I will also need the last 4 digits of your SSN
It's 1234
Great. Now I just need the last 4 digits of the account you want to close.
It's 5678
OK, you would like your checking account ending in 5678 closed, correct?
Yes
OK, I closed the account for you. Is there anything else I can help with?