HII
Hello! good morning! How may I assist you today?
I LOST CREDIT CARD
oh! I'm so sorry to hear that, I'll surely help you with that. May I please know your first and last name?
MANJULA
well, Manjula I'll also require your last name?
ANITHA
Perfect! would you please help me with the last four digits of your SSN?
4526
Great! would you please share the 16 digit credit card number?
4526845235821568
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
01/06/2018
okay! did you file a police report about the lost card?
2349785236984152
okay! did you file a police report about the lost card?
YES
okay, just to confirm which credit card number is correct anitha?
2564253512585626
the one whose last four digit is 1568 or 4152? I hope we are connected?
4152
okay thanks for confirming,  did you file a police report about the lost card?
YES
okay, awesome anitha, I've blocked your card and requested for a new one which you'll receive within 2 business days via post, Would there be anything else I may help you with?
OK THANK YOU SO MUCH BYEE
That's great! We want to provide a service that customers will remember. Have an awesome day ahead!