Hello, how may I help you with today?
Hi Alex I have an error on my credit card bill
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Could you please remove that charge
Sure!  May I know your name,last four digits of your SSN and credit card number?
My name is Karan martin
Could you please let me know the SSN and credit card number? I don’t mean to rush you. However, I just want to check if we’re still connected?
3207 9230840328095745
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
04/19/2018 05:25 PM 800
Thank you. Bear with me for a moment while our system finishes processing your information. Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thank you so much
Your welcome, would there be anything else I may help you with today?