Hello, how may I help you with today?
YES I HAVE A PROBLEM WITH MY CREDIT CARD BILL
Oh! I'm really sorry for that. May I know your name,last four digits of your SSN and credit card number?
ANAND SSN-7894 CARD NUM-2345
Thank you. Could you please let me know the query in detail?
I MADE A PURCHASE ON 17/05/2018 $150 DOLLARS BUT IT SHOWS ME A 250 DOLLARS
Oh! I'm really sorry for that. Bear with me for a moment while our system finishes processing your information.
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days