checking the global status of servers
Hello! Thank you for reaching out to AIM Software services. I'll let you know the global status of the servers right away. May I know our name and the last 4 digits of your account number?
lilly 1212
Perfect! Could you also help me out with the name of the company you're currently representing?
nokia
Thank you for providing all the required details. Please allow me a moment while I go ahead and check with the status of the servers.
ok
Thank you for being patient. I'd like to inform you that the server was down for the last 30 min due to a technical glitch, but no worries as I'd like to inform you that the issue has been resolved now and I kindly request you to reload the server and let me know if you're able to access the server.
ok
I hope you're able to access the server now?
ok
Should I confirm that your issue has been resolved?
ok
Great! Would there be anything else I may assist you with?
no
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!