Hello.
Hello I am needing some assistance with my account.
Hello. How may I help you today?
I need to make a change to my account information, please.
Sure. Could you please help me with your full name and the last four digits of your account number and SSN?
Marcella Newman Account last digits 4523. Social 3478
Thank you for the information Marcella. What change you need to make to your account?
I need to update my mailing address please.
Could you help me with the new address so that I can update it right away for you?
Yes, my new mailing address is 8943 Willingham Cove Martindale, VA 64789
Thank you for the information. I've updated the new address to your account.
Yes, my new address is 3450 Willingham Cove Millington, TN 32907
To confirm, it is 3450 Willingham Cove Millington, TN 32907. right?
Thank you yes, it is thank you
you're welcome. I've updated the new address to your account. Is there anything else I could help you with?
Are you still there?
Are we still connected? Yes I'm here to assist you with everything.
I have one more question. Do I qualify for the new lower rates in your tv ad?'
Someone from our bank will get back to you on this shortly. Are we still connected?
Do I qualify for the new lower rates in your recent advertisement?
Someone from our bank will get back to you on this shortly after checking your account details.
okay. Thank you. This was all I needed.
Thank you for your time and patience. We are glad to be able to assist you. You have a great day.