I need to order a new credit card please
I'll help you with that. May I know your name please?
My name is Heather
Hey Heather, Is there any old credit card or are you already a customer in our bank?
yes my old card has expired
I'll be glad to assist you with that, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
1234 is the last 4 of the SSN. 9876 is the last 4 on the card
Thank you for the details. Kindly give me a minute. Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly. I apologize for the wrong information, Your credit card will be replaced.
okay thank you
You're welcome Heather. Is there anything else I could help you with?
no that's everything
Awesome! Thank you for reaching out to us. Have a wonderful day ahead.