Hey! How may I help you today?
HI I WANT TO CHECK MY ACCOUNT BALANCE
Surely I will help you. May I please know your first and last name?
MY NAME RIYA ACCOUNT NUMBER 1234 SSN NUMBER 5678
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 1234 is $2000.
I WANT TO TRANSFER THE MONEY TO ANOTHER ACCOUNT
Yes definitely! May I confirm the last four digits of the account to which you would like to transfer the amount?
7890
Could you please help me with the amount you wish to transfer?
$2000
Great! Let me do that for you right away. I've transferred the amount of $2000 and you'll receive a confirmation message on your registered mobile number in a while.
OK
Would there be anything else I may help you with?
THANK YOU BYE
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon