Hello Good morning
Hello! Good morning! I'm glad to assist you today. How may I help you?
My iPhone Screen just cracked. Could your help me with replacement?
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
My name is John Martin.
Hey John, Could you please share your phone number and email address on your account?
My phone number is 315-564-9510 and email address is JohnMart56@hotmail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
Sure.
Amazing! As you're phone is broken, I've made a request to our team to provide a replacement. You're actually getting a brand new phone!! Provided that you'll have to send your damaged phone in return envelope. As soon as we receive your damaged device we'll dispatch your new phone which you'll probably receive in 2 business days after we get your envelope. I hope that was clear?
Yes. Thank you so much for your help.
Perfect! Thanks a ton for being patient and cooperating with us! It was pleasure assisting you. I hope you've an amazing day ahead! Goodbye.