HAI JESSE
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my device is not working
Sorry for the inconvenience. I'll surely help you in this regard. May I know your full name and your account number?
SHAN 0532013000
Awesome! Could you please help me with the last 4 digits of your SSN number?
8579
Perfect! To proceed further with your query, could you please check and let me know if the green light on the router is working?
OKEY.. HAI JESSE ARE YOU STILL CONNECTING
Apologies for the delay. May I know if the green light on the router is blinking?
YES THANK YOU VERY MUCH
Alright! Not a problem, to avoid such issues further, I'll get a replacement done for the router, and our executives will  reach you out within 2-3 days. Would that be okay?
YEAH.. THANK YOU VERY MUCH
You're welcome!  Let me know if there be anything more I could be of help.
ITS ENOUGH THANK YOU VERY MUCH
Wonderful! Thank you for choosing Net link services, we are always here to help you. Goodbye!