hi
Hello there, How may I help you today?
my last credit card bill was extra charged
I apologize for that. However I would be glad to help you out in this regards. May I know your name please?
rajesh
Thanks Rajesh. To pull up the information I will require your last 4 digits of the SSN.
2587
Perfect. Could you please provide me your complete credit card number.
5454545469859586
Thanks. To process the request I'll now require the date of charge and the amount of charge.
18-06-18 $88
Thank you for the information. Lastly I'll require the time of charge.
around 11.35am
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
hmmm
Anything else I may help you out with?
nothing else...
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