Hi I wanted to report a lost credit card
Don't worry! I would be glad to help you out in this regards. May I know your name please?
Gaurav Sharma
Thank you.To get your bank details I would need your last 4 digits of SSN.
Oh sorry I forgot to write the middle name. It is Gaurav Kumar Sharma. My ssn is 1234
Perfect. Could you please provide me your complete credit card number.
4569312456987456
Thank you. Could you please provide me the date when card was last used.
I can't remember the date
I apologize. Could you just take some time and recvollect this information. Without date I'll be not able to process your request. recollect*
Am I think it is 7th june
Thank you. Furthermore I'll like to know that, was a police report filed for the same?
No I have just misplaced it at home
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
OK thanks
You're welcome! Anything else I may help you out with?
OK thanks bye, no other help needed for now
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