hi
Hey there! Welcome to Act Fiber net service, how may I help you today?
i need a new cable connection discounts
For sure! You're at the right place, may I know your name and the 16 digit account number?
Kertzmann Theresa, 6853 6578 8i76 9876
Thank you Theresa, may I also know the last 4 digits of SSN?
5992
Perfect! To proceed further, I'd like to know if you're a student or an active military member or a person over an age of 65?
military
Awesome! May I know if you serve for the Navy, Army or the Air force or the National guard?
army
That's perfect! May I also know the ID number please?
563553
Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract.
premium
Sure! However, the premium cable contract serves only 75 channels and has only 10% discount and the platinum cable contract serves all the channels and has the higher rate of discount.
ok
Thank you, do you want to switch from premium to the platinum cable?
platinum
Awesome! You're now upgraded to the best plan, thank you for choosing us. Is thee anything else I may help you with?