Hello there! A very good evening to you. How may I help you today?
Hello, I wanted to check the status of my claim.
Sure, I'll definitely help you. May I know your full name please?
Sure, my name is Lola Banks.
Alright! Could you please help me with your policy number?
Yes, the policy number is ABC567890345 Oh I'm sorry, that was wrong. The policy number is actually BAC567890345
Awesome! And the claim number would be?
Claim number is HOP420
Thank you for the information. Kindly allow me a moment while I check this for you. I appreciate your patience! As I've checked with my resources, I see that the payment has already been initiated and you'll receive the check within 3 business days. I hope this will be helpful.
Yes, thank you.
I'm glad, I could resolve this for you. Would there be anything else I could help you with?
That is it, thank you for your help.
You're always welcome! Have a great day ahead. Hope to serve you soon again.