HI
Hello there, How may I help you today?
ARE U THER
Yes
I NEED TO REPORT MY CREDIT CARD HAS CHARGED EXTRA SO PLEASE REMOVE THE EXTRA CHARGE
I apologize however I would be glad to help you out in this regards. May I know your name please?
NAME : KEVIN
Thank you. To get your bank details I would need your last 4 digits of SSN.
0558
Perfect. Could you please provide me your complete credit card number.
0654784444578840
Thanks. To process the request I'll now require the date of charge and the amount of charge.
06/24/2018 AND $65
Thank you for the information. Lastly I'll require the time of charge.
18:24
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU SO MUCH, HAVE A NICE DAY
My pleasure. Anything else I may help you out with?