Hello there, How may I help you today?
I HAVE LOST MY CREDIT CARD
Don't worry, not a problem. I would be glad to help you out in this regards. May I know your name please?
Jane
Thanks. To pull up the information I will require your last 4 digits of the SSN.
8734
Perfect. Could you please provide me your full credit card number.
4256752189410845
Thank you. Could you please provide me the date when card was last used.
6/14/2018 Actually i'm sorry i gave you the incorrect card number
No issues. Provide me the correct one once again.
4169003158730945
Thank you. Could you please provide me the date when card was last used.
6/14/18
Furthermore I'll like to know that, was a police report filed for the same?
no
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
thank you
My pleasure. Anything else I may help you out with?
no
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
ok
Anything else I may help you out with?