hi,good morning
Hello! How may I assist you?
I need new cable connection discounts
I'l help you out with that. May I know your name and the account number?
Treutel Bertha,and 9622 5737 0256
Bertha could you also help me out with the last 4 digits of your SSN?
1184
Perfect! May I know if you're a student or an active military member or over the age of 65 years?
military
Great! May I know if you're a part of the Air Force, the army, the navy or the national guard?
army
Awesome! May I know your military ID number?
956443
Thanks! Please allow me a moment while I go ahead and check with your details.
Ok, I wait for your information.
I highly appreciate your patience, I'd like to inform you that we have 3 plans available, basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you prefer?
premium
That's a great choice! But I'd like to suggest you to go with the platinum plan as you'll be having access to all the channels and will be having 15% off. Would you like to take that?
ok
That's awesome! I've upgraded your service. would there be anything else I may assist you with?
nothing else
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.