hi good morning
Hello! Good morning! I'd be glad to assist you today!
my phone was broken
Alas! I'm so sorry to hear that. I'll definitely help you with this concern. before that I'll require your details to pull up your profile. May I know your full name please?
name: robin
Perfect! Would you please share your phone number and email address?
859 845 2654 email: robin@gmail.com
Amazing! Thanks for sharing your details. Just give me a minute I go ahead and do the best possible for you. Awesome! I've made a request for replacement of your phone. You'll get a brand new phone!! isn't that amazing?. provided that you'll have to send us the current(damaged) device in the return envelope and then only we'll be able to send you the new device.
ok thank you
You're welcome,  I hope that was clear? Is there anything else I may help you with?
nothing else
SamI'm glad that I could resolve this for you. Thanks for reaching out to us. I hope you have a great day ahead! We are always here to help you out in any regards. :)