hi
Hello! How may I assist you?
my internet bill is too high
I'll check with that. May I know your name and the 12 digit account number?
Tromp Kathy, SSN : 2200 sorry 7675 8976 9086
thanks for providing the required details. Could you help me out with the amount of charge on your bill?
$78
Thanks for providing all the required information. Please allow me a moment while I go ahead and check with the account.
Ok, I wait for your information.
Thanks for being patient. I'd like to inform you that $78 has been charged more on your account as there was over usage of data on your account.
ok
Would there be anything else I may assist you with?
nothing else
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