hi
Hello there! How may I assist you today?
I wants to know about my claim.
Absolutely! I'll be happy to help you in this, may I please know your name?
Stehr Joe
Thank you Joe! Could you please let me know your policy number and claim number?
Policy Number : GOV156542552 & Claim Number : USZ433
Great! Please allow me a moment to check the details about your claim.
Ok, I wait for your information.
Thank you for staying connected, I'm glad to inform you that the check for your insurance claim  has been already sent it will be reaching you at  your registered address within 3 days. Hope that was useful?