Hey! A very good morning to you. How may I help you today?
Hello Riley.
Hello.
Could you please help me
Sure! I'll try my best to help you out in any manner I can! Certainly, I'll help you. May I know your full name?
Actually i lost my credit card Myself Akshay
Oh! Sorry to hear that. May I also know the last four digits of your SSN?
yeah obviously SSN 8245
I'd also require the complete 16 digit credit card number.
1728 3021 2818 3987
Could you help me with the date when the card was last used?
yeah definitely, june 19, 2018
And was a police report filed?
yes i was reported on that same day
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
okay Mr. Riley, How long it will take
It will take 2-3 business days.
okay, shall you block the card now
I've blocked the card for now.
yeah thank you
You're welcome. May I confirm if all your questions have been answered for today?
yeah sure your answers are all very helpful to me.
I'm glad I could resolve this for you. Thank you so much for your time. You have an amazing day!