I need to check my account balance.
Hello. Surely I will help you. May I please know your first and last name?
Angel Moore is anyone there?
Awesome! Also, may I please know the last four digits of your account number?
Hello 9874
Perfect! May I also know the last four digits of your SSN?
6032
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 9874 is $5000.
Thank you!
You're most welcome. Is there anything else I may help you with?
Can I please close the account?
Yes definitely.
Thank you. That is all the help I need today.
Always a  pleasure assisting a valuable customer like you. Have a great day ahead.