Hello
Hello, how may I help you with today?
Someone has stolen my credit card. Could you please help me with that?
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
Thank you. My name is Patrick S. Davis, last 4 digits of SSN is 4543 and Credit card number is 5176
Could you also let me know the date the card was last used?
I has used on June 12 2018
May I ask if you have filed a police report?
Yes.
I've just blocked the card and issued a new one which will be reaching you in 2 days.
I have filed a police report
I've just blocked the card and issued a new one which will be reaching you in 2 days.
Great! Thanks a lot You are very helpful, Alex.
Your welcome, would there be anything else I may help you with today?
Nothing else. Thank you.
It was wonderful talking to you. Have a great day