Hi Charlie,
Hello, you've reached Sky Travels. How may I help you today?
I want to know my seat position
Surely! I'll be happy to help you with it. Please may I know your full name?
My name is Jasmi
Sure, Jasmi! Could you please share the booking confirmation number?
Yes, My booking confirmation number is 896563
I'm sorry. Could you please recheck the confirmation number? It's incorrect.
Ok , please wait a moment
Sure, take your time.
My number is 565656
I see you're confused. The number is in 6 characters a mix of both numbers and letters.
Sorry for the inconvenience and the number is KLM563
No problem about that. Please allow me a minute to check the system.
Hello hope we connected here
Thank you for your patience. As per the confirmation number. You're assigned a window seat which is T9. Would you like to make any changes to that?
Yes , i want middle seat, could you change it
Sure, I'll try by best to change the seat. Please give me a minute.
Ok
Good news! A middle seat is available and I've successfully changed you to the seat. Now you're presently seated on B7. Is there anything else?
Thank you very much and Please send my boarding pass
Absolutely! Could you please provide your email address?
My email is jasmi@gmail.com
Thank you so much. The boarding pass has been sent to the email address. Please fell free to reach out to us at anytime in case of any queries.
Right now no need
It was a pleasure assisting you. Have a great fligh