HII
Hello there, I'd be glad to assist you today?
I LOST MY CREDIT CARD
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
NIRMALA DEVI
Perfect! Could you please share the last four digits of your SSN?
5623
Great! Could you please share the 16 digits of your credit card number?
2568742685374590
Would you please help me with the date, when you used your credit card for the last time?
12/06/2018
Okay! so, did you file a police report about the lost credit card?
YES
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
OK THANK YOU
Just to confirm, would you like to order a new card?
YES
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
OK
May I confirm if all your questions have been answered for today?
YES
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!