Hello
Hello! How may I assist you?
Hi, My Cable bill going up, compare than Previous month..Could you please check why my bill was increased?
Sure thing, I'll check with your account and let you know immediately. May I know your name and your email address?
My email address is annemartin88897@ymail.com and my Name is Anne Martin SSN is 5567
Perfect! Please allow me a moment while I go ahead and check with your account information.
Ok
I highly appreciate your patience. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
If Tax rate is continue,.. I'm Sorry please cancel your service..
Are you sure you want to cancel the service because the increase in the bill is due to the tax rates otherwise our service rates remain the same and I assure you that we have the best service rates in the whole city.
Oh ok, So Don't Cancel and Also if anything premium plan is available please active too...
That's a great decision! Surely, I'll upgrade your services to the premium plan and it'll get activated in the next 24 hours.
Ok Thank you
You're welcome! Would there be anything else I may assist you with?
No..
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!