hi
Hello! Good evening, Fast net cable services. How may I assist you today?
my device is not working
Oh that is bad, may I please know if the green light on the device still blinking?
ok
Please let me know if the green light is still blinking?
working
Alright! May I please know your name and account number?
Johnson Sylvia & 667653567899
Thanks Johnson! Could you please share the last 4 digit of the SSN?
8328
Great! I'll be applying to send you a replacement device, you'll soon be receiving the replacement device please do return the damaged devices back. Anything else I may help you in?
Nothing else, Thank you for your information. Have a nice day to chat with you.
My pleasure! It was great assisting you, have a great day. Goodbye.