HI GOOD EVENING
Hello! You've been connected to StarAirways customer service! How may I assist you today?
HELLO PLEASE MY JOPAN AIRLINE TICKET I WANT TO CHANGE PLEASE.
No worries, I'm here to help you out. May I know your name and the booking confirmation number? I hope we are still connected?
MY NAME IS HEMALATHA.K  BOOKING  CONFIRMATION NUMBER ARE  45699  17/07/18 DATE FOR BOOKING
Ms.Hemalatha I'd like to inform you that the booking confirmation number consists of 6 characters which includes numbers and letters, I kindly request you to check the number.
SORRY  SIR MISTAKE TO MY  REAL NUMBER 456996
I'm sorry could you please check the number again, as it contains letters too.
YES J45699 IS NUMBER GIVE ME AGENT.
Thank you! I'd like to inform you that the seat you have been assigned is 9C, which is a window seat. Would you want to change that?
YES I WANT TO MIDDLE SEAT PLEASE. MY DAUGHTER  LIKES  WINDOW SEAT.
Okay no worries, would you like to take 9B which is a middle seat?
YES THANK YOU FOR YOUR HELP.
You're welcome! I'd like to inform you that your seat has been changed successfully.
OK  THANK YOU VERY MUCH.NEXT TIME I CONTACT YOUR AGENCY.
Awesome! Thanks for choosing us, hope you have a great trip! Goodbye!
I AM VERY SATISFIED.GOODBYE.
I'm glad I was of help! Bye!