Hello there, How may I help you today?
Hi casey
Hello How may I assist you today?
I have an error on my credit card bill could you pleas remove the charge ?
I would be glad to help you out in this regards. May I know your name please?
My name is Shawn Michale
Thanks Shawn. To pull up the information I will require your last 4 digits of the SSN.
7863
Perfect. Could you please provide me your complete credit card number.
98375989327876
Thanks. To process the request I'll now require the date of charge and the amount of charge.
05/20/2018 720
Thank you for the information. Lastly I'll require the time of charge.
09:35 AM
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Thank you very much
My pleasure. Anything else I may help you out with?