hai
Hello! How may I assist you?
my device is not working
Please don't worry. I'm here to help you out. May I know your name and the account number?
yes sure name is daisy and accpimt m account number is 1250 5873 6894 2580 oh im sorry 1250 5873 6894
No worries!Could you also help me out with the last 4 digits of your SSN?
yes sure 2589
Perfect! Could you let me know if the green light on the device is working or not?
yes
Okay then I'd like to inform you that there is no problem with your device. However, as you're informing that the device is not working we'll send you a new device as a replacement for free. I hope you're happy with it?
yes i'm very happy to this
Wonderful. Would there be anything else I may assist you with?
no thanks for your wonderful help
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.