Hello! Good morning. How may I help you today?
Hello Good morning My Iphone screen got cracked. Can you help me with replacement?
Sure! I'll help you with that. May I know your name please?
My name is Robert Bruce
Alright Bruce! Could you please share your phone number?
My phone number is 315-564-5810
Amazing! Could you please help me with the email address on the account?
My email address is robert.bruce@aol.com
Great! Would you like to have a replacement device for your damaged phone?
Yes.
Awesome! Please give me a moment to initiate the process.
Sure.
Thank you for waiting. I appreciate your patience. I've processed the request for a replacement device and you'll be receiving it in a couple of days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
Thank you for your help. Nothing else.
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.