HI
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
MY DEVICE IS NOT WORKING
That's a bad news, but don't worry I'll be able to help you in this. May I please know if the green light on the device still blinking?
YES
Alright! I'll just apply for a replacement device for you, may I please know your name and account number?
THIYA AND 8967 4524 8569
Thanks Thiya! May I please know the last 4 digit of the SSN?
8597
Perfect! Please allow me a moment to check the details and get back to you.
OK
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
NOTHING ELSE
Alright! It was great assisting you, thanks for choosing our services. Goodbye.