Hello
Hello and Good Morning! How may I assist you today?
I am struggling to use Outlook today.
Sure! I will help you in that. May I know your name please?
Alexander
Thank you! May I know the last 4 digits of your account number?
5339
Perfect! May I also know your company name ?
Ready Systems Ltd
Alright! It seems that you are using an old version of outlook however I would like you to reinstall the same to update and get a faster version of the application.
Sure, i will update my application now.
Great! Is there anything else I may help you with?