hi
Hello! How may I assist you today?
Hello. How are you?
Hi! I'm fine, hope you're doing the same?
Yeah! I'm doing great! Thank you.
How may I help you?
So, what are you doing?
I'm making sure our customers are fine.
But, I'm disappointed with your service!
Sorry to disappoint you, may I please know what is the problem with our services?
I just had a chat with one of your agents, he told me that he'll see to it that he'll send my proof of insurance within 3 days. But, I didn't receive it! Could you help me with that? I had this chat 2 days ago.
Sure! I'll be able to help you in this regard, I assure you we'll do our best to satisfy your needs. May I please know your name?
That's better. My name is Harry puttar. Do you like that name?
That's a unique name sir, Could you please help me with your SSN?
Thank you. Sure! It is 1128.
Great! May I please know the make and model of the car that is insured?
skoda elite
Perfect! That's a wonderful car, lastly may I know the year of manufacture of the car?
thanks where can I find the year of manufacture?
You can check that in the car documents sir, hope you'll be able to find it there.
Oh yes! it is 2003
Great! Please allow me a moment while I check the details of the car and proceed with your request.
sure
Thank you for being patient, I've initiated your request for the proof of insurance you'll be receiving the documents within 2 business days.
ok done
Is there anything else I may assist you in?
ummm no thanks but are you sure this time I ll receive it in 2 days?
Yes sir, the documents will reach you within 2 days, if there is any problem you can reach out to us at www.insurance.com.
ok thank you bye
Always a pleasure to serve customers like you, have a great day, good bye.