hello
Hello, how may I help you with today?
i have a problem with my credit card bill i want that charge remove if you can please
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
8745
Could you help me with the other details please?
a charge from amazon prime membership 99.99 on april 12 2018
Thank you. Bear with me for a moment while our system finishes processing your information.
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok thank you
Your welcome, would there be anything else I may help you with today?
now i want to change the address on my account
Could you please help me out with the new address?
Rockefeller street No.23 apt 8c
Thank you. Bear with me for a moment while our system finishes processing your information.
ok
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
ok
Would there be anything else I may help you with today?
i was watching tv and saw a new comercial from this bank and i want to know the new lower rates i saw in the comercial
I'd love to help you on this one however one of our employee will get back to you personally about this one
oh ok
Your satisfaction means everything to us. Have we covered everything that you wanted to discuss today?
yes hank you
It was wonderful talking to you. Have a great day