HI I HAVE  LOST MY CREDIT CARD U ARE THERE
Hello! good morning! How may I assist you today?
I HAVE LOST MY CREDIT CARD
oh! I'm so sorry to hear that, I'll surely help you with that. May I please know your first and last name?
NAME : ANU AND SSN NO : 9984 U ARE THERE
Yes we are connected!
OK
due to technical some error, I wasn't able to reply you.
OK
i'm sorry for the delay, Perfect! would you please help me with the last four digits of your SSN?
SSN NO 9984
Great! would you please share the 16 digit credit card number?
1234567891458844
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
08/05/2018
okay! did you file a police report about the lost card?
NO SAM ARE U THERE
Okay, unfortunately Anu, I won't be able to proceed with your request because according to our banks policy we'll require first the police report.
OK
after you apply for the police report please feel free to contact us anytime, also I have requested for a follow up on this our customer associate will contact you shortly.