Hello
A very good  morning, how may i help you?
my name is smith ... i wanna check my balance & transfer my money
Surely I will help you. May I please know your name and the account number?
my ac number 4321 i am smith
Perfect! May I also know the last four digits of your SSN?
0807
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 4321 is $6000.
well ... transfer 6000 $ to my friend account number 6789 and close my current account ...
one moment please!
ok
The amount was successfully transferred!
well
You're most welcome. Would there be anything else I may help you with?
No that's all
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.