hi casey
Hello there, How may I help you today?
i need to report an error about my credit card bill
Don't worry I would be glad to help you out in this regards. May I know your name please?
its jack
Thank you. To get your bank details I would need your last 4 digits of SSN.
1991
Perfect. Could you please provide me your complete credit card number.
sure. its 2549657719324
Thanks. To process the request I'll now require the date of charge and the amount of charge.
on 12th june it was charged 68$
Thank you for the information. Lastly I'll require the time of charge.
it was around 1 pm
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
and please check whether there is any additional charges has been made on same date
Done!
thanks casey
My pleasure. Anything else I may help you out with?