Hi, My credit card was stolen on yesterday
Hello there, how may I help you  today? Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Donald Mark
Perfect! would you please share the last four digits of your SSN?
3787
Great! could you please share the 16 digits of your credit card number?
7315689986798334
Would you please help me with the date, when you used your credit card for the last time?
Date : 06/07/18
Okay! so, did you file a police report about the lost credit card?
Yes...
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
thanks
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.Would there be anything else I may help you with?
No Are you there Sam
hey we are connected!
Ok Thanks Sam.. Bye
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!