HII
hey there, How may I help you today?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED\
Okay, I'll surely help you with that. would you please elaborate more about the query?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
Okay, would you please elaborate more about the credit card bill charge?
$299
Okay, just to confirm, you were charged incorrectly, correct?
OK $ 300 U WILL THERE
Hey we are connected! I'm sorry but I didn't get your response? May I know your first and last name please?
DIVYA
Well, I will also require your last name ?
SRI
Perfect! would you please share the last four digits of your SSN?
5843
could you please share the 16 digits of your credit card number?
4528500578595687
And also would please help me with the date and amount of the charge?
20/06/2018 $300 U WILL THERE
Yes we are! I'm looking into your issue. Kindly allow me a moment.
OK
I regret for the inconvenience caused, Due to some technical error with our systems you were charged incorrectly. I'll personally look into this and make sure that this gets resolved as soon as possible. However, for now I have a made a request for a refund of $300. I hope that was helpful to you?
OK THANK
Did I answer all your questions for today?
YES
I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!