Hello, how may I help you?
Hello. I need assistance regarding my credit card; it's lost.
Oh! I'm sorry about it. I'll help you with that. Could you please help me with your name and the last 4 digits of SSN?
Sure, it's Ann and the last 4 is 3368
Thanks Ann. Please provide me your credit card number.
Sure, it's 4688347698653421
All right. When did you use your card last time?
I'm sorry, I gave you the wrong account number It's 4688347698653425
Thanks Ann.
No problem!
When did you use your card last time?
This was around 6/3/18
Oh! I see. Let me know if you have filed any police report regarding this issue.
No, I haven't yet
Don't worry. I have cancelled your card and a new card will be issued shortly. You would be receiving a confirmation message regarding this. Let me know if you have any other queries.
Thank you very much for your assistance!
You're welcome. I had a good time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.