hai
Hello there! How may I assist you today?
discounts available
I'll look upon that for you, could you please let me know your name and the 16 digit account number?
ramu 5420675204521642
Thank you Ramu, could you please let me know the last 4 digits of SSN?
1562
Perfect! Could you please confirm if you're a student, an active military member or over the age of 65?
a student
That's perfect! May I know the name of the university you attend and the ID number?
new york  university id 45161
Awesome! May I also know the year you'll be graduated?
2012
Thank you for all the details, please give me a moment while I get this done for you?.
ok
Thank you for staying connected, we have an offer of $10 discount for your monthly payment. Will that be fine with you?
ok thanks
You're welcome, is there anything else I could help you with>
no thanks bye
You're most welcome, thank you for reaching out to us. Have an awesome day ahead!