Hey there, Good morning!
Hello Sam. A very Good morning to You.
How may I help you today?
I have an error on my credit card bill. So, Kindly help me to resolve this issue and removed the extra charges. Sam there.
Oh no! I'm sorry that is currently an issue on which we are working and we will resolve it shortly. Kindly bare with us. I'll try my best to help you out, May I know first and last name please? hey! We are connected!
Yeah sure! Myself Frank D Dagostina
Perfect! would you please share the last four digits of your SSN?
SSN 9078
Great! could you please share the 16 digits of your credit card number?
Ofcourse, Credit card number 1085 6520 9435 8565
And also would you please share the date and amount of the charge?
The date was 25th JUNE, 2018 and the amount was charged 60 $
Okay! Thanks for being so patient and sharing that information, please allow me a moment while I look into your issue.
Okay Sure!
I regret for the inconvenience caused, due to some technical error from our side you were charged incorrectly, I'll personally look into it and ensure that this doesn't happen again. however, I've made a request for a refund of $60 which you'll probably receive within 48 hours.
Okay thanks for your kindly help.
I hope that was useful and did I answer all your questions for today?
yeah Definitely. thanks a lot.  i really appreciated you and your work.
Oh wonderful! I'm glad that you are happy with my service, hope to serve you again. have a nice day ahead!