Hello there, how may I help you today?
Hi Drew
Hello!
My credit card bill shows an error
Apologies for the inconvenience caused to you. Could you please help me out with your full name?
Boopathi Raja
Perfect! Could you please help me out with the last 4 digits of your SSN and credit card number?
3922 04932843828488382
Amazing! Thank you for the info could you also please help me out with the amount of the charge?
2800
Could you also help me out with the date and time of the charge?
06/13/2018 11:00 AM
Okay great! Please allow me a moment while I check with the account.
Okay
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of 2800 from your account.
Thank you very much
You're welcome! Is there anything else I may assist you with?
Nothing else Thank you very much
Awesome! Thank you so much for your cooperation, have a great day!