Good morning! You've reached Net link Media/Cable Services. How may I help you?
Hi Why my bills keep going up? Are we connected
Do not worry about that. I'll surely help you in this regard. May I know your full name and your account number?
Mackenzie Olsen 1625166326326
And, also may I know the last 4 digits of your SSN number and the extra amount on your bill?
5432
And, the extra amount on the bill would be?
1000$
Perfect! Thank you for that Ms.Vale. Please allow me a minute or two, while I get this done for you.
Okay
Well Mr.Olsen, I'd like you to be informed that the reason behind the increase in your bill is your contract for the basic cable services has expired and you no longer have the promotional rates.
Thank you very much
You're welcome! Would there be anything else that I may help you with?
Nothing else Have a great day
Wonderful! Thank you for choosing Net link services, we are always here to help you. Goodbye!