hai
Hello! Welcome to ACS Software Solutions! How may I help you today?
i need to update software products
Sure, I'll do my best to help. Could you please share your name and the last four digits of your account number?
robert 4587
Nice to meet you, Robert! Could you tell me which company are you working for?
rediff
Sure, thanks again! Could you please help me with the specific issue? Are you not able to update the application? And also could you tell me which application are you not able to upadte?
I want to up date my product outlook. please up date it.
Okay, sure. I see you're not able to find update for Outlook. I request you to manually update the application. Could you please try that and let me know if the application is able to update?
I tried, I also need your help Mr. Charlie.
Okay, I assume you're still unable to get the update. However, don't worry, Robert! I'll raise a trouble ticket on your behalf and the technical team will reach out to you soon and assist you with the issue. Is that fione?
Its 2015 version.
Okay. I see the application is on an older version. The latest version is 2017. As you're unable to update it, I've raised the trouble ticket and the technical team will help you with it.
Ok Mr. Charlie Thanks for your service.
My pleasure. I'm glad I could help. Is there anything else that you need?
Thank you Mr. Charlie for your service.
I'm glad I could help. Thank you for reaching out to us. Great day!