Hello there, How may I help you today?
Hi...some amount debited , no reason so please remove amount
I apologize however I would be glad to help you out in this regards. May I know your name please?
Yurem Mejia
Thank you. To get your bank details I would need your last 4 digits of SSN.
8986
Perfect. Could you please provide me your complete credit card number. Are we still connected?
yes 5748343643673
Thanks. To process the request I'll now require the date of charge and the amount of charge.
24th jun 890$
Thank you for the information. Lastly I'll require the time of charge.
5pm
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
ok
Anything else I may help you out with?