HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I really apologize for that, could you please help me with your name and the account number?
West Jessica, 6635 2589 7898
Thank you Jessica, may I also know the last 4 digits of SSN
6081
Perfect! May I know how much extra you've been charged on the bill?
23$
Thank you for the details, I'll surely look upon the reasons behind the increase in the bill/
OK
Thank you for staying connected, as there's no bill paid in the previous month you're charged an extra amount of 23$. Please ensure to pay the bill on the right time to avoid the inconvenience.
OK
Perfect! Is there anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thank you for reaching out to us, please feel free to reach out to us for further queries. Good day!