Hello
Hello! How may I assist you today?
I need help in mobile  screen.
Would you want to claim insurance for your damaged phone?
Yes
No worries I'll help you out with that, may I know your name?
My name madhu
Madhu could you also please help me out with your phone number and the email address present on the account?
My phone number is 9874848944
Could you also please let me know the email address present on the account?
My email address is havocmano11@gmail.com
Thank you for sharing all the information, please allow me a moment while I go ahead and do the needful.
Okay sure.
Thank you for being patient, I'd like to inform you that I've checked with your account and a brand new phone will be sent to you as a replacement and you can return the damaged phone with the same delivery agent.
Okay Thank you very much.
You're welcome! Would there be anything else I may assist you with?
No thanks
Awesome! Thank you for your cooperation, have a wonderful day ahead!