hi
Hello! Good morning!
Need your help to resolve the issues for my credit card lost
Okay sure, I'd be glad to assist you with this, May I know your name please?
My name is Prince Joel
Awesome! Could you please help me with the last four digits of your SSN?
My last four digits SSN number is 7883
great! would you please help me with the 16 digits of your credit card number?
My card number is 6572876497276465
Perfect! would you please share the date, amount and time of your charge?
charged amount is $65. Date : 05/17/2018 Time : 1:30 PM .. Payment paid for Google pay
I'm really sorry that you were charged unnecessarily, I can understand how upsetting it is. Thanks for sharing the information. Please allow me a moment.
ok What's up ?
Well prince, as you told you have lost your credit card, I've blocked your card so that no one can misuse it, also I've request for a new credit card for you.
Thanks
and for the extra charge, I've requested for the refund of $65 for your account. Is there anything else I can help you with?
No. Thanks
Thanks for reaching us. Have a great day.