Hi, I wanna change my service
Hey there, You're connected to Star cable customer service! My name is Sam, How may I help you today?
I wanna add more services
Sure! That's great, But may I know what service your currently using? and to which service you'd like to switch?
I wanna cancel my home phone service and add internet service
Alright! I'll change your service right away, However I'll need your details to proceed further. May I know your full name please?
Agatha May
Awesome, Could you please share your account number and the last four digits of your SSN?
Ish937 9684
Okay, I'm assuming that the first number given is the account number and the second number is the SSN, right?
Yes
Alright! I'll go ahead and change your service. This might take few minutes. Kindly wait.
Sure
Amazing, Thanks for waiting, As per your request I've changed your service, from now you can enjoy our high speed internet service. :)
Thank you so much ☺
You're welcome, I hope you are okay with the high speed internet service or you want to go for average speed? High speed will charge you a bit high, I hope that is fine with you?
Yeah, that's fine with me , thanks I actually want high speed
Yes! I know right, I've converted your internet service to converted high speed internet service, Is there anything else I may help you with?
Not really
Okay! Superb! I'm glad that I could resolve your query. Thanks for reaching out to us. Have a great day ahead! Bye :)