my mobile is damaged
No worries, I'll help you out with that. May I know your name?
kiskinta
Kiskinta could you also help me out with your phone number and the email address associated with the account?
457 223 5968 kiskin@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok thank you
You're welcome! Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!