Hey there, how may I help you today?
I would like to change my address for my account
Sure. May I know your name please?
Betty Smith
Hey Betty, Could you please let me know the last 4 digits of SSN and the last 4 digits of account number?
4527
Could you be more specific about account number?
acct # 7643
Awesome! May I know your new address as well?
725 S Orchard Drive; City and state are the same  zip is 78465
Awesome! Kindly give me a minute. Thank you so much for staying connected, Your address has been updated to 725 S Orchard Drive; City and state are the same  zip is 78465
yes that is correct, thank you so much
You're most welcome, Is there anything else I could assist you with?
no that is all for now, thanks again, have a good day
You're most welcome. Have a great day.