hello
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
why my bill keeps going up?
I'll surely look for the reasons for that, could you please let me know your name and the email address?
william william@mail.com
Thank you William, may I know the last 4 digits of SSN?
5854
Thank you for the details, could you please let me know the extra amount that has been charged on the bill?
100 $ i would cancel my cable service
I really apologize for that, please give me a minute while I get this done for you.
okay
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of $100. Please ensure to pay the bill on the right time to avoid the inconvenience.
okay
Perfect! Is there anything else I may help you with?
nothing
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
Thank you
You're welcome. Good bye!