Hello, how may I help you with today?
hi change my address now
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
4820 and 6584 Fatima Velez
Thank you. Could you please help me out with the new address?
561 West Columbia Drive 
Joliet, IL 60435
Thank you. Give me just a moment while I update that for you!
OK
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
OK Thank you
Your welcome, would there be anything else I may help you with today?
NO
It was wonderful talking to you. Have a great day