Hello there, how may I help you today?
Hello, my name jhony, and i lost my credit card yesterday
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your last 4 digits of SSN number and credit card number?
1499 and 5105105105105100
Great! Thank you for the details. Could you also let me know when was the card used last time and was there any police report filed?
sorry, my credit card correct number is 5105105105105111
Oh okay! No problem at all. I hope we are still connected?
yes
Could you also let me know when was the card used last time and was there any police report filed?
I used my card yesterday lastly, and no report filed till now
Oh okay! I kindly request you to file a report with the police, while I go ahead and block your card.
ok sure, thank you
I would like to inform you that I've successfully blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
ok, thank you very much
You're welcome! Is there anything else I may help you with?