HI
Good morning, thank you for contacting enterprise software company, How may I help you?
APPLIACTION IS NOT OPEN
Could you please help me with the name of the application?
SKYPE
Not to worry let's get your application checked. Could you please help me with your name?
DEEPIKA
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
GRT 1024
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
OK NOW OPENING THANKS
Awesome! Would you need anything else I could help you with?
NO NO THANKS
Thanks for reaching out to us.  Have a great day ahead.