Hey! A very good morning to you. How may I help you today?
Good morning Riley, I was hoping you could help me with my credit card. I lost it.
Hello. Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Sure, Zulimar Valentin
May I also know the last four digits of your SSN?
yep, 1234
I'd also require the complete 16 digit credit card number.
Sure thing, 1234567890123456
Could you help me with the date when the card was last used?
The card was issued June 2017 Sorry I misread that. I last used it two days ago
No problem! Did you file a police complaint?
No, I haven't
No problem at all! That's totally alright. At this point of time, I request you to please visit the police station and file a complaint so that we can process the request as soon as possible. Trust me we'll ensure that this is being sorted at the earliest as we don't want you to face any sort of inconvenience.
Thank you so much Riley I will do as you say
I’m glad I could resolve this for you. Would there be anything else I may help you with?
No, that would be all, have a good day!
Thank you so much for your time. You have an amazing day!