HI
Hello, how may I help you with today?
MY CREDIT CARD WAS EXPIRED I WANT A NEW CARD
Sure! I'll help you in getting a new card but before that you would have to shred the expired card
OK
May I ask for the name,last 4 digits of SSN and credit card number
NAME - SANTINO SSN - 8521 CREDIT CARD NO - 2013456758942015
May I also ask the date the card was last used?
10/06/2018
May i also know if you have filed a police report?
NO
I have just issued a new card which would be reaching you in a couple of days
THANK YOU
Your welcome, would there be anything else I may help you with today?