Hey there! Good morning. How may I help you today?
Hai I need fix my screen.
I'd love to help fix the screen for you. However, I hope you understand that you've reached the customer service and hence I'm afraid I'll be unable to fix it. Please don't worry I'll do my best to help you in this situation and ensure your phone's screen is fixed. Could you please elaborate if the screen is damaged or broken?
My mobile is broken.
I'm sorry that happened to your phone. I'll definitely help you with this. Could you please help me with your full name?
My name is sameera.
Perfect! May I also know your phone number and the email address linked with the account?
My phone number is 8854987485 My email address is havocmano11@gmail.com.
Thank you being patient in sharing the information. Could you please allow me a minute or two, while I get this done for you Thank you for waiting, Good news! I've a better solution for you. what I have done for you is, I've made a request to our team for a replacement of your damage phone with a brand new phone! Isn't that amazing? Provided that you'll first have to send us your damaged phone in return envelope and then only we'll send you your new phone!
Okay thank you very much.
Great! May I confirm if all your questions have been answered for the day?
Yes
That's great! Thank you for reaching out to us, hope that was useful. Have an awesome day ahead!