HII
Hello there! How may I help you today?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
I'll be glad to assist you with that.  May I know your name please?
SATHISH
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN: 4528 & A/C : 9800
May I know the date and amount of the charge?
16//06/2018 500$
Thank you for the details. Kindly give me a minute.
ok
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
OK
May I know if there's any other concern?
I NEED CHANGE ADDRESS IN A/C
I'll help you with that. May I know your new address as well?
NO: 34 AIRPORT  ROAD BRIDGE TOWN AL 45289
Perfect! Please give me a minute to proceed further.
OK
I appreciate for holding on, your request has been successful. You'll receive all the bank alerts to the updated address.
OK THANK YOU
Always a pleasure. I hope all of your concerns are resolved.
PREFECT
Thank you for reaching out to us. It's a pleasure assisting you.