hello Mr. Sam,
Hello there, Good morning!
its an emergency, some one stolen my wallet while i am travelling, can you block my card now
Oh no! I can understand, please don't panic. I'll help you with this. May I know your first and last name please?
kumara thangadurai my card no: 4322-1123-4482-9933
Perfect! would you please share the last four digits of your SSN?
4453
would you please help me with the date, when you used your credit card for the last time?
yesterday are still we connected ?
hey yes we are connected! Okay! so, did you file a police report about the lost credit card?
yes, i did that too
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it and also requested for a new card which you'll receive via post within 2 business days. However, in case you don't receive it please reach out to us immediately.
thank you so much
I hope that was helpful, did i answer all your questions?
yes, and you can end the chat session now
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!