Hai.
Hello! How may I assist you?
I want change my cable service.
Sure thing! I'll help you out with that. May I know your name and the account number?
Michal.D Account number 52487
Michal could you also help me out with the last 4 digits of your SSN?
1984
Perfect! May I know which cable service are you using right now? I hope we are still connected?
Verizon Fios
Okay may I know which one would you like to change to now?
I Want to change into premium cable.
Okay! I've upgraded your service and it'll reflect in your account within next 24 hours.
okay.Thank you.
You're welcome! would there be anything else I may assist you with?
yes.I want to change my phone number.
Sure thing! Could you help me out with your old phone number?
857-778-1265
Nice! Could you also help me out with your new phone number?
My new number 240-256-1942
Perfect! I'd like to inform you that I've updated your number in your account and the change will reflect in your account in the next 30min.
okay.Thank you.
You're welcome! Is there anything else I may assist you with?
No.Thank you so much.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.