Hello there, how may I help you today?
HI....
Hello there, I’ll be glad to help you today.
I MADE A PURCHASE $320 BUT IT SHOWS ME $350
I apologize for the inconvenience caused to you. Could you please help me out with your full name and last 4 digits of your SSN?
SRINITHI SSN NO-0325
Okay! Could you also please help me out with the date of charge?
DATE NO 09/05/2018 CHARGE $30
Okay! Please allow me a moment while I check with the account and remove the extra charge.
OKAY
I highly appreciate your patience, I would like to inform you that the extra charge of $30 has been successfully removed.
THANK YOU
Also, I would like to inform you that you'll receive a confirmation email at the earliest. You're welcome. Is there anything else I may help you with?
NO THANKS
Awesome! I’m glad I could resolve this for you. Have a great day.