hi
Hey there! How may I help you today?
I would like to know the status of my claim. my name is John M
For sure, John. Could you please let me know the policy number and the claim number?
its ABC123456789  and ABC123
Thank you for the details John. Kindly give me a minute.
sure hey sorry. my policy number is ABC120
That's fine. Not a problem, I'll update the changes and proceed.
i mean claim number ok thanks
Please give me a minute to proceed further.
sure
I really appreciate for staying connected. The payment has been already sent and the check will arrive in 2-3 business days.
oh great. thanks for your help bye
Always a pleasure. Have a great day.