hi
Hello, how may I help you today?
please remove extra charge on my credit card
I’m sorry about it.  I'll help you with that. Could you please help me with your name and the last four digits of SSN?
sara doss 4789
Thanks Sara, Could you please share your complete credit card number?
87546987452314
Please tell me the date and the time of the error.
15th june
All right. What was the amount charged?
50$
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.