hi Need your help to resolve the issues for my credit card lost
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
My full name is Ravi Kumar. My last 4 digits SSN number 3658.My last four digits credit card number is 8465.
Thank you for the information Ravi. However I'll need your complete credit card number so that I can cancel the old one and issue the new card.
Please cancel the my card & Provide the new card
Sure Ravi. For me to issue a new card, I need to cancel your old card and for that I need your old credit card's 16 digit number.
My Credit card number is 7315689986798323
Thank you for the details Rvai. Could you also help me with the date the card was last used? Ravi*
I was last used on 6/09/2018
Was the police report lodged for the lost card?
No i didn't raise the police compliant.
If it's not, I suggest you to always report to police and file a complaint for the lost card. Not a problem if there isn't any payment without your permission.
Ok Thanks for your information
You're welcome. Is there anything else I could help you with?