hi my internet bill is too high
Hey there, you're connected to Star cable customer service! Sorry for that! I'll check it right away! May I know your name?
agustina
Alright Augustina! May I know your account number?
6754 i879 6575
Could you also help me with the last 4 digits of your SSN?
8754
What is the extra amount that has been charged?
$55
Alright! As I see, the amount has been charged $50 more because there was a subscription for the SMS updates on your phone number.
ok
Would there be anything else I may assist you with?
nothing else
Have a great day ahead and please do reach out to us in case of any further queries.