HI
Hello, how may I help you with today?
I NEED TO CHECK MY ACCOUNT BALANCE
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
SAM BILLINGS , SSN-2349 HELLO STILL WE CONNECTED?
Could you also let me know the last 4 digits of the account number?
6422
Thank you. Please allow me a moment while I check the account balance.
OK
Thank you for waiting patiently your account balance is $15.
OK THANK YOU SO MUCH
Your welcome, would there be anything else I may help you with today?
NO THANKS, HAVE A NICE DAY
It was wonderful talking to you. Have a great day