Hello! How may I assist you today?
hi
Hello! How may I assist you today?
i want to cnage the service provice
I'll help you out with that. May I know your name and the 12 digit account number?
569852951753
Could you also help me out with your name?
james
James would you please share the last 4 digits of your SSN?
8546
Thank you for providing all the required details. May I know which service are you using right now?
internet
Nice! May I know to which service would you like to change to?
the bill was very high
I'm sorry but you wanted to change your service right?
premium cable
James would you please let me know which service you want to change to?
internet to cable
Perfect! I'd like to inform you that your request has been taken and the service will be changed in the next 24 hours.
And i need to change my email
Sure thing! May I know your old email address?
james12@gmail.com New mail james12@yahoo.com
Thank you! I'd like to inform you that your details have been updated and the change will be reflected in the next 30 min.
thanks thats all
You're welcome! I hope all your queries have been answered for today?
yes
Awesome! Thanks for choosing us, hope you'll have a wonderful year ahead.