hai
Hello! How may I assist you?
my bill keeps going up
Please don't worry! I'll let you know the reason. May I know your name and the email address?
mama mama2@mail.com
Nice! Could you also help me out with the last 4 digits of your SSN?
1208
Perfect! Please allow me a moment while I go ahead and check with your details.
ok
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
ok thanks
You're welcome! Would there be anything else?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.