Hello! Good morning!
Hello Sam! Good Morning!
I'd be glad to assist you today!
Yesterday my Partner transfer some money to my account
Okay, Was there any error with the transaction?
I am not received any conformation mail or sms. I need know my account balance and any amount credited yesterday?
Okay, please help me with your first and last name?
This is Thomson, Rose
Yes, sure I'll help you with that. kindly share the information so that I can look into your account!
My account# 7521 Please Check my account balance now?
Could please share the last four digits of your husbands account number?
9654
Yes, sure I'll check that right away for you. Okay great, yes the money is credited into your account thomson, you might have not received any notification due to some server problem, but here I can see that the transaction was successfully done! and also, your account balance is $10,000.
Thank you very much Sam. I am very happy with this.
Your most welcome, I’m glad I could resolve this for you.
That's Fine. Thank you! Have a great day Sam.
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!