Hello! how may I help you?
Hai. Debited some amount my credit card bill.No reason . So please remove
okay, I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.
ok thank you
May I know your first and last name please? I hope we are connected?
yes hari karan
Perfect! May I also know the last four digits of your SSN?
6677
Great! Would you please the 16 digits of your credit card number?
5544336677887766
Okay, would you please help me with the date, time and amount of the charge?
16th jube 50$
Okay, Thanks for sharing all that information, please allow me a moment, while I look into this issue.
OK sure
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $50 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
ok thank you very much for refund
Your most welcome, we are always here to help you out in any regards, Hope to see you again Mr.Hari, Have a wonderful day ahead!
what is company's new lower rates you saw in a commercial are available to me
Yes wonderful! we are glad that you are interested in our bank, However for any information about the interest rates please feel free to visit our official website www.bankers.com, In case if you want to know anything in detail please contact us, we are always here to help you out. Would there be anything else I may help you with?
nothing .thank for helping bye
It was really nice talking to you and a pleasure assisting you. We aim to make your Banking experience a pleasant one. Have a wonderful day!