HI
Good morning! You've reached Net link Media/Cable Services. How may I help you?
I Would like to complain that my cable device is not working
Not to worry! I'll surely help you in this regard. May I know your full name and your account number?
vino 693523001
Lovely! Could you also please help me with the last 4 digits of your SSN number and if the green light on the router is working?
5862 trouble in connecting to the internet
I completely understand your situation. Could you please check and let me know if the green light on the route is working?
NO
That's alright! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
YES THANK YOU JESSE
You're welcome! Is there anything else that I may help you with?
NO
Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!