hello!
Hey there! How may I help you today?
last week my car had a little accident. my car bumper is damaged. so i want to claim insurance
I'm so sorry about that. I understand you're upset. I'll do my best to help you. Please may I know your name?
my name is inba
Sure, Inba! I'm glad to help you. Please could you share the policy number?
its AUT 0876543211
Sure, great! Please could I also get the claim number?
its 1315
I'm sorry, please could you recheck the claim number?
claim number is 317891315
I'm sorry, you're confused. Please could check the claim number. The claim number has 3 letters followed by 3 numbers.
oh..sorry.. its BFC125
That's great! Thank you! Please stay connected for a minute.
OK
Thanks for staying connected. The payment has already been initiated. You'll be receiving the check within the next three days. Would you need anything else?