hi
Hello there! How may I assist you today?
i ask for fixing the screen
So sorry to hear that, But I won't be able to help you in fixing screen but I'll be able to help you apply for replacement for the phone if it is insured.
ok
May I please know your full name?
kakshmanan
Thanks kakshmanan! May I please know the contact number and email address?
7639599789
Please share your email address too?
kaks6758@gmail.com
Please allow me a moment to check the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
sorrk
Anything else I may assist you in?