Hey there, how may I help you today?
I want to order a new card as the old one expired last month
I'll be glad to help you with that. May I know your name please?
David
David, Could you please share the last 4 digits of SSN and the last 4 digits of credit account number?
5458 and 1254
Thank you David, kindly give me a minute.
OK
Thank you so much for staying connected. The new credit card will be sent to the updated address in the bank.
OK
Is there anything else I could assist you with David?
Nope
Thank you for reaching out to us. It's a pleasure assisting you.