HII
Hello there, how may I help you today?
I HAVE CREDIT CARD BILL CHARGE REMOVED
I'll be glad to help you out! Could you please help me out with your full name and last 4 digits of your SSN?
2564
Okay! Could I please get your name?
NANDHINI
Awesome! Could you please help me out with your credit card number?
2564256325487895
Great! Could you also please help me out with the date of charge and the amount of charge?
20/05/2018 250$
Okay! Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved.
OK
Also, I would like to inform you that you'll receive an email once the issue is resolved. Is there anything else I may assist you with?