hi
Hey there, you're connected to Star cable customer service! How may I help you today?
my bill keeps going up so please close my account
Oh! That's very rare to hear! We never had this complain in our cable service. Not a problem! I'll right away check with it. Could you please help me with your name and email address?
Kavin Kavinraj558@gmail.com
I'd also require the last 4 digits of your SSN?
2206
Please allow me a moment while I check the same.
OK
As I see, the plan you had subscribed for, has been expired and that's the reason you were been charged $50 more on your total bill.
yes
Would there be anything else I may help you with?