Hello
Hello, good evening! You've been connected to Zoom Software Company. How may I assist you today?
I am having trouble with Skype updates.  They are not happening as they should.
Ooh! That's not a good signal, I'll be able to help you. Could you please help me with your name and last 4 digits of your account number?
Anita Smith 4563
Awesome! Could you also help me with your company name?
Jingo's Marketing
Alright! Thank you. Please allow me a moment while I check this for you.
ok
I request you to manually update for time being, for which I'll send you the link right away! Also, I've raised a trouble ticket for the same and you'll receive a confirmation email within 5 minutes.
Thank you! I do have another issue as well.
You're most welcome! Would there be anything else I may assist you with?
Yes, sometimes Salesforce app does not act the way I think it should.
Oh! I'll update that for you.
ok thank you!
Please reach out to us in case of any further queries. Have a great day ahead!