hi
Hello! How may I assist you today?
my internet bill is too high
I apologize for that. I'll sure help you in knowing that. May I know your name please?
thiya
Thank You Thiya. May I know your A/c number as well. It should be 16 digits account number.
4587 7458 6589 2014
Thank You! And I also know the last 4 digits of the SSN. '
8476
Thanks. May I also know how much extra charge was made in your internet bill?
$55
Yes! I see that this charge was made because of over downloading as well as due to increase in government taxes.
ok
Is there anything I may help you with?
nothing else
I hope you have a wonderful day ahead. Bye!