hi This is Karthick
Hello there, how may I help you today?
I lost my credit card
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you also please help me out with your credit card number?
4386380019334741
Could you also please help me out with the last 4 digits of your SSN?
4233
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
last used on 20th June 2018, yes police report filed
Okay sounds good. Please allow me a moment while I go ahead and block your card.
Ok
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.
Thank you so much
You're welcome! Is there anything else I may assist you with?
nothing else
Awesome! Thank you so much for your cooperation, have a great day!