Hello there! How may I help you?
hi i want to update my address in credit statement
I’ll help you with that. May I know your name please?
sunitha williams
Thank you Sunitha, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
8500
Could you be more specific about account number?
2589631458950
May I know your new address as well?
54 ROYAL PALACE, JAY EN COLONY VILLUPURAM
Thank you for the details. Kindly give me a minute.
SPENCER i have error in last month credit card statement
I'll be glad to assist you with that. May I know a May I know your new address as well.
i have paid the dues on time, there is penalty is appeared in statement 54 ROYAL PALACE, JAY EN COLONY VILLUPURAM
I appreciate for holding on, your request has been successful.
Spencer you didnt my address till now
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
5896
Could you be more specific about account number?
5896
Could you please let me know the last 4 digits of SSN?
5890
May I know the date and amount of the charge?
i have paid the dues on time, there is penalty is appeared in statement 780 spencer be fast
Could you please be more specific about the date?
18 june 2018
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
thank you spencer
You're welcome. May I know if there's any other concern?
no
Thank you for reaching out to us. Have a wonderful day ahead.