hI
Hello! Good morning. Welcome to media cable services. How may I help you today?
I Would like to complain my cable charges going up every month.
Oh that's bad! Could you please help me out with your name and 16 digit account number?
55862012587425825 vinay
Thanks Vinay! Could I also have the last four digits of your SSN for verification please?
5563
Alright! Vinay I would like to let you know that there was a recent increase in government taxes and there has been over downloading from your side and all these factors were taken into consideration and your bill was sent accordingly.
it was too high, please cancel my cabel service
I apologize! We do not provide that service however you could reach to our customer service department and report your concern there and they would help you out accordingly. You could visit us at www.mediacableservices.com. Is there anything else I could help you with for today?
i would like to stop the cable connection and also have not download so much last month. please check once again
I apologize. From our resources, I see that you've crossed the limit that has been set regarding your internet plan. However, in order to stop the cable connection, you need to consult another department of ours. Is there anything else that I may help you with?
Please change my email address , vinaysethi2@gmail.com in records
Yes I would definitely do that for you, I have now updated your email id to vinaysethi2@gmail.com. Is there anything else I can help you with for today?
no
Alright! Have a good day! Hope to assist you in the future again. Goodbye!