hii
Hello there, How may I help you today?
I LOST MY CREDIT CARD
Don't worry! I would be glad to help you out in this regards. May I know your name please?
RAJESHWARI
I'll now need the last 4 digits of the SSN to process your request.
5068
Perfect. Could you please provide me your complete credit card number.
2030506567012568 U WILL THERE
Yes! Thank you. Could you please provide me the date when card was last used.
15/06/2018
Furthermore I'll like to know that, was a police report filed for the same?
YES
Thank you for sharing all important information however I have issued a new card for you which will be sent at your address.
OK THANK YOU
Reminder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly have a natural conversation and please be conversational as much as possible.
OK
Anything else I may help you out with?