Hello.
Hi I would like to check my account balance
Sure. Could you please help me with your full name and the last four digits of your account number and SSN?
Melissa Smith 1488
Thank you melissa. Could you also help me with the last 4 digits of your SSN?
1488
Perfect! I see the total amount in your account ending with 1488 is $3360.
thank you.  Can you advise the routing number
Sure. The routing number will be 444-666-777.
thank you, I need to transfer $500
Okay Melissa. I will also need the last 4 digits of the account number you wish to transfer the money to?
2287
Perfect! Just to confirm it again, you wish to transfer $500 from the account ending with 1488 to the account ending with 2287. Am I right?
yes that is correct
Amazing. The amount you requested will be transferred soon. Is there anything else I could help you with?
no that is all
Thank you for your time and patience Melissa. We are glad to be able to assist you. You have a great day.