Hey! You're connected to Moon Cable Customer Service, how may I assist you today?
Please let the agent know to cancel my service
Let me check your account, may I know your name?
harry
Could you also help me with your account ID?
487546421
May I know the reason for the cancellation?
yes
Could you help me with the reason for the cancellation of the service?
moving to a new city
Oh! Not a problem, do you want me to put your services on hold? We can then make a request for the continuation once you move to your new place.
ok
Sure, thank you. Would there be anything else I may assist you with?