hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
even monthily bill going up can place
I regret your inconvenience. I'll surely help you resolve this query. May I know your full name and your email address?
prathi prathik@gmail.com
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
4875
And, the extra amount identified on bill is?
$65
Thank you for that. Could you please allow me a moment, while I get this done for you?
ok  thanks
Well Mr.Prathik, I'd like you to be informed that the reason behind the increase in your bill is your contract for the basic cable services has expired and you no longer have the promotional rates.
ok bye
Great! Is there anything else that I may help you with?
no thanks
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!