Hello there! How may I help you today?
i ask for  fixing in the screen
May I ask you, if your phone screen is broken or damaged?
screen broken
Sorry to hear that! I'd be glad to help you in this regard. Could you please help me with your first and last name?
jeya
Sorry ma'am but I'd require your full name.
jeya only
No problem! May I also know your contact number and your email address linked with us please?
7486321524 jeya a gmanil.com
Awesome! Thank you for providing the information, Could you please allow me a minute or two, while I get this done for you?
ok thank you
Thank you for staying connected. Well I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
no
You're welcome! Let me know, if there is anything more that I may help you with?
nothing else
Excellent! Thank you for bringing this up to us, I'm glad I could resolve this for you. Have an awesome day!