Hey there, how may I help you today?
Hi Good Morning!
A very good morning. How may I help you today?
I wish close my account. Please help me on this?
I'll be glad to assist you with that.  May I know your name please?
This is John, Peter
Thank you John, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
11470 Sorry! 1147
Could you be more specific about the account number?
Fine! My account# 9820
Awesome! Kindly give me a minute. I appreciate for holding on, your request has been successful.
There is any balance in My account?
May I know which account you're referring to?
9820 Just now closing account?
Yeah! Your account holds a balance of $1.
Fine. Thank you Spencer!
You’re most welcome. Is there anything else I could help you with? Are we still connected?
My side over. Good Bye.
Good bye. Have a good day.