Hi
Hello there! How may I assist you today?
I need to fix my screen it was broken
I'm sorry, I can't help you in fixing your phone, but I can help you get a replacement, would you like me to do that?
Yeah sure
Great! Could you please let me know your full name?
I'm Robin hood Are we connected ?
Thank you! May I please know your contact number and email address?
ASD589632147 qwe578 sorry 789-563-5502 robinhood43@gmail.com
Great! Please allow me a moment to check the details.
Okay
Thanks for staying connected,  good news I'll be able to replace your damaged phone with a new one. I request you to please return the damaged phone in an envelope, the new phone will be delivered as soon as we get the damaged piece.  Will there be anything else I may help you in?
No thank you
You're welcome! I’m glad to be able to help. Have a wonderful day! Goodbye.