Hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I would like to cancel my cable service
Sure thing! I'll help you in this regard. May I know your full name and your account number?
Robert Porter and 746382
Lovely! Could you please help me with the last 4 digits of your SSN number?
it is 7362
Alright! Before I go ahead and cancel your account, I'd like to inform you that I have a one-time special promo offer of 10% off on your next month bill. Would you like to avail that?
No I do not wish anymore to use this service because of the bill increase every month
I completely understand how that feel Mr.Peter. However, we do have a reason behind your increase in your bill amount.
I am not using more data however I see bill keeps going every month. I'm not interested to avail this service anymore. Moreover you could call me Robert
Extremely sorry about that name Robert. That's alright, I'll go ahead and cancel the services. Here on you'll no more receive any notification from our services.
ok. Thanks for the assistance
You're welcome! May I confirm if all your questions have been answered for the day?
yes thanks good bye
Wonderful! Thank you for choosing us, we are always here to help you in future. Goodbye!