hello
Hello! Welcome to Blue Fire Software company, how may I help you today?
I am using skype , now it is not working
Oh, no! That's upsetting, I'll surely help you with that. Could you please help me with your name and the last 4 digits of account number?
I am John account number -5637
Thank you! May I also know the name of the company you're working at?
T&B Associates
Perfect! Thank you for the details, could you please be more specific with the issue in the skype?
When trying to connect ,it is not  connecting to the customer
I'll help you in the best way. As I can see that your Skype isn't upgraded to the latest version. I'll do that for you, please give me a minute while I get this done for you.
sure
Alright! I've upgraded the Skype to the latest version Skype 8.33.0.53. Could you please confirm by sending a message to me through your skype?
I will sent to you after on hour
Sure! Please let us know if there's any further concerns.
sure, Thank you
My pleasure! Would there be anything else I may help you with?
nothing else ,
It's a pleasure assisting you, thank you for choosing us. Have a great day ahead!
bye
Good bye!