Hey there! Good morning. How may I help you today?
Hi! My mobile screen cracked. I need to fix new screen?
I'd love to help fix the screen for you. However, I hope you understand that you've reached the customer service and hence I'm afraid I'll be unable to fix it. Please don't worry I'll do my best to help you in this situation and ensure your phone's screen is fixed. Could you please elaborate if the screen is damaged or broken?
Damaged Mam!
Oh sorry that happened to your phone. I'll be glad to help you with this. Could you please help me with your full name?
Sorry! This is Jim, Ross
Perfect! May I also know your phone number and the email address linked with the account?
7853691245
Great! And your email address would be//
rossjim2343@yahoo.com
Thank you being patient in sharing the information. Could you please allow me a minute or two, while I get this done for you?
Fine. Jesse Nothing my side. Very happy to spoke with you Good day to you!
Thanks for waiting, I'd like to inform you that I wouldn't be able to help you with this. However, I request you to visit our store the associates there will help you in getting your phone repaired, they'll also ask your for certain documents like insurance proof and other. please submit it to them. I hope this is helpful?
Yes! Sure i will submit soon
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
Nothing Jesse. Good day and Goodbye.!
That's great! We want to provide a service that customers will remember. Have an awesome day ahead!