Hello there! I hope we are still connected.
YES I WANT CHANGE ADDRESS
For sure. May I know your name please?
Nadia Franklin
Thank you, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
4544 AND 5654
May I know your new address as well?
7785 Old Glenholme Drive 
Oak Forest, IL 60452
Thank you for the details. Kindly give me a minute.
OK
I appreciate for holding on, your request has been successful. You'll receive all the bank alerts to the updated address.
OK
Perfect! Is there anything I could assist you with?