Hello! Good morning!
Hi Sam
I'd be glad to assist to you!
I need a help
I’m glad. We aim to make your Banking experience a pleasant one.
I lost my credit card
Okay I'll surely help you in this regards. May I know your first and last name?
My name is Kiruthika Ashogan
Perfect! May I also know the last four digits of your SSN?
9291 This is my last four digit ssn number Hello Sam
okay great! would you please share the 16 digits of your credit card number? Kiruthika we are connected
Yes 8409802934202
Thanks for being patient and share all that information.
Ok
Okay unfortunately as you lost your card, I've blocked your card so that no can misuse it, However if you receive a message about any transactions done please notify us as soon as possible.
OK thank you Sam Thanks for your help
Would also like to apply for a new card?
Yes i need a new card
Your welcome santhosh! we are always here to help you. Okay great! I've requested for new card for you Santhosh, would you like to have the same card number or new one?
Sorry my name is not santhosh
for you Kiruthika
my name is kiruthika ashogan Yes
Sorry Kiruthika, due to some technical error you got it.
Ok Sam no problem
Thanks for been so patient Kruthika.
Thank you Sam
Awesome! you will receive your new card within 2 business days via post.  Would there be anything else I may help you with?
Nothing else , Thank you for your help Sam Have a great day
That's great! We want to provide a service that customers will remember. Have an awesome day ahead!