Hey! A very good morning to you. How may I help you today?
Hi Need your help to resolve Report an error in My credit card bill
Sure! I'll try my best to help you out in any manner I can! May I know the query please?
Need your help to resolve Report an error in My credit card bill
Certainly, I'll help you. May I know your full name?
Jonathan Larry
May I also know the last four digits of your SSN?
2614
I'd also require the complete 16 digit credit card number.
6572876497276465
Thank you. Could you help me with the date and amount of the charge?
charged amount is $65. Date : 05/17/2018
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
good
You're most welcome. Would there be anything else I may help you with?
No
Thank you so much for your time. You have an amazing day!