Hello Spencer Good morning
Hello there! You've reached Blue fire Software company, how may I help you today?
I am contacting to get some help since my messaging software is not working
Oh, no! I'll surely help you with that, could you please let me know your name and the last 4 digits of account number?
My name Sanjay Krishnan. Last 4 digit of my account number is 6749
Thank you, Sanjay. Could you please let me know the name of the company you're working for?
I am working for KY Infotech
May I know which software/application you have an issue with?
chat messaging software
Is chat messaging software any application?
yes. it is a application used in our company to send messages to internal employess
Sure! I'll help you with that, kindly give me a minute to proceed futher.
sure I also need the latest version of this application
Alright! I've upgraded the application to the latest version and enabled to the automatic updates, could you please confirm if you have any error or the issue has been resolved?
It seems it is working now. Thank you for your help today. much appreciated
My pleasure! Is there anything else I may help you with? I hope we are still connected?
Nothing else. have a good day
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!