HI
Hey there, how may I help you today?
I LOST MY CREDIT CARD LAST WEEK
I'll help you with that. May I know your name please?
MARTY
Hey Marty, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN - 9854 CREDIT CARD NO - 8521360478520165
Thank you for the details, May I know if there's any report filed for lost card?
NO
Could you please report the police while I proceed further?
OK
May I know the last date, when the card was used?
08/06/2018
Awesome Marty! Kindly hold on for a minute.
OK
Thank you so much for staying connected, As the above information given the card has been successfully blocked and the new credit will be sent to you in few days to your address updated in our bank.
THANK YOU
You're welcome Marty. Is there anything I could help you out with?