hi
Hello, good morning! How may I assist you today?
my name karan i have change my plane
Hi Karan! Could you elaborate your query please?
please change my plane
I'm sorry, but I didn't get your last response. Please help me with your query?
please change my address
Sorry, but this is the new cable department you've contacted.
okay please change my email address
I'm sorry, but I cannot help you with the change of address. You can log on to www.infocable.com and change your email address on the account.
please change my plan
Sure, I'd love to do that for you. As I have told you above I can only help you with new cable installation Mr.Karan.
yes
How may I assist you Karan? I hope we're connected?
i want new connection as at present address
Alright! Could you help me with your email address?
my email address is karan007@gmail.com
Awesome! May I know your home address?
No 20, north street, mylapore
Alright! And what kind of cable service would you like to sigh up for? We have basic, premium and platinum service plans available as of now.
i prefer to  platinum service
Oh wow! That's a great choice! You'll be able to watch all the available channels and that too only for $100 per month. Could you help me with your credit card number for service activation?
my card number is 4158 4482 7452 4152
Thank you for the information. May I know what time slot would you prefer for the installation of the cable? We have 3 time slots available, 8AM-12PM, 12PM-3PM and 3PM-7PM. Which time slot would you prefer?
8am to 12pm
Alright! I've made a request to our team and our technicians will be there at your address between the preferred time slot for service activation. I hope this helps.
thank you
You're welcome! Would there be anything else I may assist you with?
please change my email
You can change it on www.infocable.com.
okay please change time to installation of the cable
Aright, We have 3 time slots available, 8AM-12PM, 12PM-3PM and 3PM-7PM. Which time slot would you prefer? Alright*
i prefer to 3pm-7pm
Sure! Noted! I've communicated my team about your timings. By tomorrow our technical agent will visit you and complete the cable installation process. Within 2 hours of installation your receive will get activated. Enjoy our service ! :) Service*
thank you for your help
You're welcome! Thanks for reaching out to us. Have a great day ahead. We're always here at your service. Bye!