Hello, how may I help you with today?
I have error in my credit card bill.
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My name is Sumu, SSN - 9787 and Card - 6412777745451010
Thank you. Could you please let me know the date of the charge and amount of the charge?
$95 debited on 6/17/18
Thank you. Give me just a moment while I update that for you!
okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
I need to change my address
Sure! I'd be glad to assist you on this. Could you please help me out with the new address?
100, New colony street, VA
The address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
ok, please tell me the company's new lower rates.
I'd love to help you on this one however one of our employee will get back to you personally about this one
okay
Your welcome, would there be anything else I may help you with today?
no. BYE!
It was wonderful talking to you. Have a great day