HII
Hey! Good morning!
I LOST MY CREDIT CARD
Oh, so sorry to hear that, I'll surely help you with that. May I know your first and last name please?
NIRMALA DEVI
Perfect! would you please share the last four digits of your SSN?
4525
Great! would you please share the 16 digits of your credit card number?
2500354187952378
Would you please help me with the date, when you used your credit card for the last time?
10/06/2018
Okay! so, did you file a police report about the lost credit card?
YES
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK
I've blocked your credit card, you'll receive a email about the same on your registered email Id, Would you like to order a new card?
YES
Okay! Awesome, I've ordered a new card for you on the same account address, which you should receive probably within 2 business days via post. However, In case if you fail to receive please contact us and notify us immediately.
OK THANK YOU
May I confirm if all your questions have been answered for today?
YES
It was really nice talking to you and a pleasure assisting you. I’m glad I could resolve this for you. Have a great day!