Hello, how may I help you today?
Hello Rory, I would like to find out my account balance. Are you there Rory?
Sure. I'll help you with that. Could you please help me with your name and the last four digits of SSN?
John Smith, 5555
Thanks John. Please provide me the last 4 digits of the account number.
1234
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries
I need to pay a bill and need to find out what the routing number of the bank is.
Sure. I'll help you with that. Your bank routing number is 123456789. Is there anything else I can help you with?
Just a couple more things please. I need to transfer $1000 from my checking to my savings account.\
Sure. Could you please help me with the last 4 digits of the account number to move from?
9876
Thank you. Could you please help me with the  last 4 digits of the account number to which you want to transfer amount?
6789
As per your request, I have transferred the amount $1000 to the account ending with 6789. You'll be receiving a confirmation message regarding this. Is there anything else I can help you with?
One more thing Rory, I need to order more checks please. Oh and can you please tell me what my balance is in my savings account now too. Sorry...
sure. I will help you with that. Sure John. Please provide me the last 4 digits of the account number.
6789
Thank you for the information. I see that you have $4000 in your account. Let me know if you have any other queries
Yes, I need to order more checks for account 9876
Sure, Could you please tell me how many check leaves you want?
200 please
All right. I have initiated your request. You would be receiving them by the end of this week to your registered address. Is there anything else I may help you with?