Hello there, How may I help you today?
I have lost my credit card. Kindly block my card.
Don't worry. I would be glad to help you out in this regards. May I know your name please?
My name is Jack
Thanks Jack. To pull up the information I will require your last 4 digits of the SSN.
SSN no is 9641
Perfect. Could you please provide me your complete credit card number.
7412896574123256
Thank you. Could you please provide me the date when card was last used.
The old card has expired today so provide new card.
Sure. However I'll require few details. Could you please provide me the date when card was last used.
Yesterday at 4 PM
All right that means 18-6-18.
yes
So the card was expired or lost?
Card has going to expired 19/6/18 and also lost 18/6/18. OKay
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
Thank you
My pleasure. Anything else I may help you out with?
Nothing. Bye!
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