Hello Alex.
Hello, how may I help you with today?
I have an error on my credit card bill and also have an extra charges. so kindly help me to resolve
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Samuel, last 4 digits SSN 8721, and my credit card number is 9415
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
yeah sure, 20/05/2018, 05:40 pm, and the charge amount 30$
Thank you. Give me just a moment while I update that for you!
okay ! Alex
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thanking you very much for your help.
Your welcome, would there be anything else I may help you with today?
Nothing, Rightnow Bye, have a fantastic day ahead!
It was wonderful talking to you. Have a great day