hi
Good morning! You've reached Madison music company. How may I help you today?
i want cancel one item in my previous order
Sure thing! I'd be glad to help you with that. Could you please help me with your company name and one-time password you've received?
iff  6258
Awesome! Could you please help me with the brand and model of the order?
psr ew 400
And, may I know the brand please/
high quantity
I apologize, I haven't got your last response. May I know the brand of the item you'd like to cancel?
only one item
Sure! I'll cancel one item out of your previous order. For that may I know the brand of psr ew-400?
yes
Alright! Would you like to confirm the brand to be Yamaha?
yes confirm
Well, Thank you for the response. Please allow me a moment, while I get this done for you.
ok
Fantastic! I'd like to inform you that, I've successfully cancelled one Yamaha psr ew 400 out of your previous order.  Is there anything else that I may help you with?
no
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!