hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
That's upsetting! I'd be glad to help you with that. May I know your full name and your account number?
Thiel Mildred, 6675 7899 4355
Lovely! Could you also please help me with the last 4 digits of your SSN number?
2171
Perfect! Thank you for that Mr.Mildred. Could you please allow me a minute or two, I'll get back to you with the reason?
ok
I appreciate your patience in holding up. Well, I see that there is an increase in the tax rates which is why your bill has gone up.
ok
Great! Let me know if there would be anything more I could do for you?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome! Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!