hii sir
Good morning, thank you for contacting enterprise software company, How may I help you?
good morning sir yes i want you help
How may I help you today?
i need new software updates my company
Could you please help me with the name of the application you wish to update?
i need skype application
Not to worry let's get your application updated. Could you please help me with your name?
my name john
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
company name neyamo acc no-5264
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
kk sir ,, i follow your instruction thank you
Awesome! Would you need anything else I could help you with?
no help sir hank you
Thanks for reaching out to us.  Have a great day ahead.