Hi Sa,
hello there, How may I help you today?
I lost my credit card
Oh, I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Ganesan
Well, Ganesan would you share your last name please?
Gopi
Perfect! would you please share the last four digits of your SSN?
3952
Great! would you please share the 16 digits of your credit card number?
4098928052203486
Would you please help me with the date, when you used your credit card for the last time?
06/06/3028 06/06/2018 05:02 PM
Okay! so, did you file a police report about the lost credit card?
Yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Okay
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes i need a new card
Okay! Awesome, I've ordered a new card for you on the same account address, which you should receive probably within 2 business days via post. However, In case if you fail to receive please contact us and notify us immediately. Would there be anything else I may help you with?
Nothing else thank you so much Have a great day
May I confirm if all your questions have been answered for today?
Yes Have a good work
I’m glad. We aim to make your Banking experience a pleasant one. Have a wonderful day!