hi my cable device not working
Hello and welcome to star cable customer service. How may I help you today? Oh! I'm so sorry to hear that. To help with your query, may I know your full name and account number please?
nilaa account number 8332 7612 6309
Awesome! Just for verification, may I know the last 4 digits of your SSN please?
ssn number 4059
Great! Thanks for all the details. Is the green light on your device blinking?
yes
Perfect! We will be sending you a replacement device. May I know your address please?
41 nilla Ave.
Augusta, GA 30906
Fantastic! I've forwarded your request. You will be receiving a replacement device within 2-3 days. We are really sorry for your inconvenience. Will there be anything else I could for you?
ok nothing else
Thanks for staying connected with us. For further queries, feel free to ask us. Have a nice day ahead and take care. Goodbye :)