Hey! A very good morning to you. How may I help you today?
My last credit card bill was charged extra..
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Rajesh ram
May I also know the last four digits of your SSN?
2547
I'd also require the complete 16 digit credit card number. I'd also require the complete 16 digit credit card number.
5454125474589856
Thank you. Could you help me with the date and amount of the charge?
$45 and 25-06-18
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
hmmm k
Would there be anything else I may help you with?
yes, i want to change my address on my account
Sure! May I know the new address?
4/25, sakthi nagar, chennai,IN
May I confirm the address?
yes
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
hmmm thanks
Thank you so much for your time. You have an amazing day!