hi
Hey there, Good morning! How may I help you today?
i ask for fixing my screen.
I apologize, I'll be unable to help you in this regard. However, If there is an insurance for your mobile and there is any damage or crack to the phone, I'll surely help you get a replacement done.
ok
May I know what exactly happen to your phone?
fully damaged
Sad to hear that! I'll definitely help you with that. May I know your full name please?
hokin
Awesome! Could you please help me with your contact number and email address linked with us?
+1-585-859-5869 hokin@mail.com
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done?
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
OK
I'll be happy if I could be of any more help for you today. Thank you for reaching out to us, hope that was helpful. Have an amazing day!