HI
Hello there, I’ll be glad to help you today.
THANKS MY NAME IS Alexander Hick
Could you please help me with your query?
I am contacting you regarding my phone My iphone screen has been cracked while falling, so i want to fix it.
Sorry to hear that.  I'll be unable to fix it for you. However, May I ask you, is the phone screen broken or damaged?
Damaged
I'm glad to be for your help, I'll definitely help you with that. Could you please help me with your full name?
Alexander Hick
Great! Could you also share your email address linked with your account?
ah56@gmail.com
I appreciate your patient in sharing the information. Could you please allow me a minute or two, while I get this done for you?
ok
Thank you for staying connected. As I've checked with my resources, I request you to kindly visit a nearby branch office. Our help desk associate will help you out with this. However, I'd also like to inform you that, he'll ask for the insurance copy to you. Kindly carry it with you so that it won't be a problem for you.
k
May I confirm if all your questions have been answered for today?
yes
Great! Thank you for reaching out to us. It was wonderful assisting you, hope that was helpful. Good day!