hi\
Hello! I'll be glad to help you out today. May I know your query?
why my bill keeps going up
No worries, I'll let you know the reason right away. May I know your name and your email address?
rahesh raheshkum665@gmail.com
Could you also help me out with the last 4 digits of your SSN?
7764
Perfect! Please allow me moment while I go ahead and check with your account.
ok
Thank you for staying patient. I'd like to inform you that the reason behind the increase in your bill is that the tax rates have gone up from 2.5% to 4%.
no.i want cancel service
I understand your concern Rahesh, but I kindly request you to give us a chance and I'll make sure that you'll be getting a 10% off on your next monthly bill.
ok
Thank you for understanding the situation, would there be anything else I may assist you with?
no
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!