Good Morning I have a question about the status of my claim.
Hello! Sure, I'll be glad to help you out! Please may I know your name?
Monty Claire dgh 85746236
Thank you, Monty! I'll also need the claim number. Please could you share that?
DGH857462361 My name is Monty and that is my claim number
I'm sorry, the claim number is 3 letters followed by 3 numbers. Please could you check and confirm?
OH I apologize I looked at the wrong place. The claim number is DFR361
No problem about that. Shall I confirm the policy number as DGH857462361?
yes that is the policy number The claim number was DFR361
Great! I've got all the needed details! Please allow me a minute to get this done for you!
OK
Thanks for staying connected. The payment has already been initiated. You'll be receiving the check within the next three days. Would you need anything else?
No that was all that I needed. Thank you
It was a pleasure assisting you. Thank you for connecting with us. Good day!