hi
Hello. How may I help you today?
I LOST MY CREDIT CARD
I'm sorry for the loss. I'll be glad to assist you with the new one.
OK
Could you please help me with your full name, the last four digits of your SSN and your credit card number?
ANDREW, SSN : 9985 A/C : 8777
Amazing! Could you also help me with the date the card was last used?
26/06/2018
Was the police report lodged for the lost card?
NO
Not a problem if there isn't any payment without your permission. But I suggest you to always report to police and file a complaint for the lost card.
OK
I'll go ahead and cancel the lost card and issue a new one on your name.
It will be sent to you by tomorrow.
OK THANK YOU FOR YOUR SUGGESTION OK THANK YOU SO MUCH
You're welcome. Is there anything else I could help you with?