HI
Hello there, how may I help you today?
I HAVE ERROR IN MY CREDIT CARD BILL.
No worries, I'm here to help you out. Could you please let me know your full name?
MY NAME IS JOSEPH SEASER.
Great! Could you also please help me out with last 4 digits of your SSN?
MY SSN NO.5620
Perfect! Could you also please help me out with your credit card number?
9876324800005231
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
06.24.18 AND AMOUNT IS $290
Perfect! Please allow me a moment while I check with the account.
OK SURE, I AM WAITING FOR YOU.
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $290 from your account.
OK THANK YOU
You're welcome! Is there anything else I may assist you with?
NO THANKS FOR BEING PATIENT AND RESPONSE TO ME.
Awesome! I'm glad I was of help! Thank you so much for your cooperation, have a great day!