Hello
Hi there! You're talking to the customer executive. How may I help you today?
I am struggling to use Outlook today. can you help me?
Absolutely! May I know the name of the company?
Phorest Ltd.
I'll surely help you with this. May I know your name and last four digits of account number please?
Lee Butler / 2632
Do you mean that you're unable to install the application?
Already installed but doesn't open properly, also slow issue occurring sometimes.
I Understand. Please note that you'll be receiving a notification stating to grant me the remote access to check the issue in system.
Yes, granted access
Awesome! I've resolved this issue for you through the access. There was a upgrade issue and I've upgraded your Outlook to 53.4 version.
That's great! Thanks for your help.
No problem! Please feel free to contact us at 4938642875 in case of any issue. Have a nice day!