Hello, how may I help you with today?
order a new card as old one is expired
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
jamnadas, 4452 and 897845654125421
I advise you to shred the old card as I've issued a new one which will be reaching you in 2 days.
OK
Would there be anything else I may help you with today?
No
It was wonderful talking to you. Have a great day