hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
device is not working
That'a a bad news, don't worry I'll be able to help you. Please let me know is the green light on device still blinking?
yes
Alright! No worries, I'll just send you a replacement device. May I please know your name and account number?
anusiya 5489357415632
Thanks Anusiya! The account number given by you is incorrect could you please check and let me know the correct one?
548637596412
Perfect! Could you please let me know the last 4 digit of the SSN?
6541
Amazing! Please allow me a moment to process your request.
ok
Thanks for waiting, I've processed your details and have applied for a replacement of the device, you'll soon receive the device. Anything else I may help you in?
no thanks
Alright! It was great assisting you, have a nice day. Goodbye.