hello
Hey there, you're connected to Star cable customer service! How may I help you today?
I wanted to know the reason behing my bills, its getting up everytime?
Oh! That's very rare to hear! We never had this complain in our cable service. Not a problem! I'll right away check with it. Could you please help me with your name and email address?
Fila Meero Filme@yahoo.com
I'd also require the last 4 digits of your SSN?
5620
Please allow me a moment while I check the same.
ok
As I see, the plan you had subscribed for, has been expired and that's the reason you were been charged $50 more on your total bill.
Ok cancel my service
I'm so sorry about that sir, but we have sent you an email 5 days before the expiry date of the plan. We have sent you 5 mails regarding the same.
ok
Are you sure you want to cancel the service?
yes
Alright! I had made a request to cancel your account. You'll be receiving a confirmation email within 2-3 hours.
thnks
You're welcome! Would there be anything else I may help you with?
no thnx
Have a great day ahead and please do reach out to us in case of any further queries.