Hi
Hello! Thank you for connecting to AIM services, how may I assist you today?
skype message is not send
I'm sorry about that, no worries I'll solve your issue right away. Could you please let me know your name and the last 4 digits of your account number for me to look into your account?
camila and 8176
Perfect! Could you also help me out with the name of your company/
Mphasis Limited.
That's nice! Should I confirm that the issue you're facing with the Skype application is that your messages are not being delivered to the other person?
yes
Thank you for the confirmation. May I know which version of the Skype application are you currently using 2.0 or 2.02?
2.02
Alright then, I'd like to inform you that your application is up to date. However, as you're still facing the issue with Skype, I kindly request you to uninstall and reinstall the application and let me know if the problem is resolved.
ok i try it
Awesome! Now, I kindly request you to send a message to 'fudhns' login ID to check whether the messages are being delivered or not (only for testing purpose).
ok
That's great I've received a message from the login ID camilaus, I hope that is yours?
yes
Amazing! Should I confirm that your issue has been resolved?
yes confirm Its issue is resolved
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead!