Hello Drew
Hey there! How may I assist you today?
I would like to know the status my claim  submitted last week
Okay I'm here to help you out with that! Could you let me know your name?
My name Jack Martin
Could you help me out with your policy number Jack?
sure. It is ZHE954362782
Could you also help me out with the claim number?
yes. It is ARD548
Thank you so much for sharing the required information. PLease allow me a moment while I do the needful.
Sure. Take your time
Thank you for being patient, I'd like to inform you that the payment has been sent and it'll reach you in the next 3 business days.
Thank you so much for your updates. much appreciated
You're welcome! Thanks for reaching out to us, hope you have a wonderful day ahead!