hai sir
Hello! How may I assist you?
yes sir my device is not working on the having trouble
No worries, I'll solve your problem right away. May I know your name and your account number?
my name is john
John may I know your account number?
4578621446576745
Nice! John could you also help me out with the last 4 digits of your SSN?
ssn number 7548
Perfect! John could you let me know whether the green light on the device is visible or not?
no sir
Okay John I'd like to inform you that your device is not working. But, please don't worry we'll send you a new device as a free replacement at the earliest. I hope you'll be happy with that?
okay sir
Great! Would there be anything else I may assist you with?
nothing
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
thank you
My pleasure! Goodbye!