Hello there, how may I help you today?
I NEED TO CHECK MY ACCOUNT BALANCE
Okay great! Could you please help me out with your full name and the last 4 digits of your account number?
MY NAME LUCY ACCOUNT NUMBER 1234 SSN NUMBER 5678
Thank you so much for sharing your details Lucy, please allow me a moment while I check with the account. I highly appreciate your patience Lucy, I would like to inform you that the account ending with 1234 states a balance of $2600.
I NEED TO TRANSFER THE MONEY TO ANOTHER ACCOUNT PLEASE HELP ME
Surely, I'm here to help you out with the issue. Could you please help me out with the last 4 digits of the account number to which you want the amount to be transferred to?
7890
Great! Just to confirm you would like me to transfer $2600 from the account ending with 1234 to the account ending with 7890, is that right?
YES
Perfect! Please allow me a moment while I do the needful.
OK
Thank you for being so patient, I would like to inform you that I've transferred $2600 from the account ending with 1234 to the account ending with 7890.
THANKS FOR YOUR HELP BYE SEE YOU
Is there anything else I may assist you with?