Hello there, How may I help you today?
HI
Hello How may I assist you today?
I HAVE ERROR OF MY CREDIT CARD CHARGED REMOVED
Reminder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly have a natural conversation and please be conversational as much as possible.
OK
May I have your name please?
RAMYA
Thanks. To pull up the information I will require your last 4 digits of the SSN.
0002
Perfect. Could you please provide me your complete credit card number.
1234567898845511
Thanks. To process the request I'll now require the date of charge and the amount of charge.
08/06/2018 $75
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU SO MUCH
My pleasure. Anything else I may help you out with?