hi
Hello! Good Morning, Welcome to media cable services, How may I help you today
i have to move new house so i want new cable service
I apologize! I see that you are an existing customer already and I would like to let you know that your service is portable and can be installed again at your new house location. So if you're okay with it we could go ahead with the procedure for the same.
okay
Great! Could you please help me with your name and 16 digit account number?
5201496308906345
I apologize! Could I please know your name as well?
Manik bhatsha
Thank you Manik! Now could I please know the address of your new house, so that we could go ahead with the procedure?
61821
Champaign, IL
Great! I have now updated the details of your new city and our associate would visit your house and help you with the procedure further. However you would get a conformation regarding the same in an hour or two. Since you've been using the platinum cable service I have updated the same to your new location as well.
OK
Awesome! Is there anything else I could help you out with for today?
no
Alright! Have a good day, hope to assist you in the future as well. Goodbye!