Hello, how may I help you with today?
Hello sir i need to report that my credit card is missing
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
ok sir.myself Peter stanly.My SSN code is 4523 and credit card number is 45632100789654.thank you.
Could you also let me know the date the card was last used?
Sure sir.it was last used today .that is on 6/27/2018 at 9 am . oh sorry sir .i made a mistake. it was last used yesterday at 9 am not today. the date is 6/26/2018
May I ask if you have filed a police report?
i am tensed.sorry for the mistake. yes sir ,i have reported it.
I've just blocked the card and issued a new one which will be reaching you in 2 days.
oh thank you very much.
Your welcome, would there be anything else I may help you with today?