hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
good morning my account have encounter problem
Absolutely! Could you please be more specific with your query?
i need a help to fix them
I apologize, Could you please elaborate your query?
my bill was increased and i want change my phone number
Definitely! I'd be glad to help you with that. May I know your full name and your account number?
suresh babu NHK7886275
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
2354
Thank you for that. Allow me a minute or two, I'll get back to you with the reason.
OK SURE
I appreciate your patience in holding up. Well, I see that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
ok thanks
You're welcome! Let me know if there would be anything more I could be of help.
enough thanks for your replay
Wonderful! Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!