HAI
Hello! You've reached AT&T Customer Service. How may I help you today?
provide MY account number
I'm sorry. I'll not be able to help you with your account ID.
WHO IS THIS ACCOUNT ID
I apologize. I'm unable to understand your queries. Could you please elaborate?
please help me sir
I'm here to help you. Could you please help me with your query?
view my bill
Okay. Do you mean you want to view your data usage?
250mb
I'm sorry. Would you want to check your data usage?
okay please connected
Dear User, please read the guidelines carefully before conversation. Otherwise, the Agent will be forced to disconnect the chat.
ask about upgrading my service
Sure, I'll get you the information about our plans. Please could you share your name?
ashok
Glad to meet you, Ashok! Could you also share your account ID?
124578963215
Thank you! Please allow me a minute.
okay
Thank you for staying connected, you've been currently subscribed to our Gold plan. We have better plans like the Platinum where you can use up to 50 GB data on unlimited devices. We also have our Premium plan where you can use 60 GB unlimited data on devices, you can also get a free cable connection service if you opt for. Are you interested in upgrading to any of these plans?
UserYES
Premium plan
That's great! I would also like to notify that you'll be upgraded from the first of October to our Premium plan. Would you like anything else?
no thanks
Sure, thank you fro reaching out to us. Good day!