hi
Hello there! How may I help you today?
my phone is damaged
Oh sad to hear that! I'd be glad to help you with this regard. Could you please help me with your full name?
my name hasina hasini
Lovely! May I also know your contact number and email address please?
contact number : 876 567 9087 email address: hasini@gmail.com
Awesome! May I go ahead and confirm your details?
yes
Perfect! Thank you for being patient in sharing the information, Could you please allow me a minute or two, while I get this done for you?
ok
Thank you for staying connected. I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok
Would there be anything else that I may help you with?
nothing else
Great! Thank you for bringing this up to us, hope that was helpful. Have a nice day!