hi
Hello! Good morning, How can I help you today?
I cable service cost is going up every month
Oh that's bad! firstly I would like you to help me out with your name and email id please?
My name is raj kumar and email ID is rajkumar45@gmail.com
Thank you Rajkumar! Could you also please provide the last four digits of your SSN?
My SSN is 5421
Alright! I see that there is over downloading of images and videos from your side and there was a sudden expiration of your monthly contract so you no longer have the promotional rate. In the current scenario there was a sudden increase of taxes from the government, all these factors were taken into consideration and there was a hike in your bill for this month.
Sorry I am not acceptable i want to close the my cable service
I apologize! But I would like to offer a special discount of 10% on your next month bill as a compensation for whatever happened, so that you could still continue to use our cable service. We would not like to loose you as our customer. Would please be considerate and accept the offer and continue using our services?
Ok can you please provide the discount of Every month
I apologize! But this a one time offer and we cannot promise to provide a discount every month but if you continue with our services there are new offers and discounts coming up so we would update you about the same once it's announced officially Are we still connected?
Ok i will continue
Awesome! Thank you so much! I have already added 10% discount on your next month's bill. Now, is there anything else you would want me to help you out with for today?
nothing else
Great! have a good day! hope to assist you again in the future as well. Goodbye!