hi
Good morning! You've reached Net link Media Services. How may I help you?
my internet bill is to high
Regrets for the inconvenience. I'll definitely assist you in this regard. Could you please help me with your full name and your account number?
Pacocha Duane & 678998774434
And, also may I know the last 4 digits of your SSN number and the extra amount on your bill?
2396 43$
Awesome! Thank you for the details. Could you please allow me a moment, I'll get back to you with the reason?
Ok, I wait for your information.
Thank you for holding up. I'd like inform you that there is an increase in taxes rates, which is why your bill has gone up.
ok
Great! Is there anything else that I may help you with?
nothing else
Wonderful! Thank you for choosing Net link services, we are always here to help you. Goodbye!