Hi there, how may I help you today?
hello
Hello there!
i need to change the address in my credit card record?
I'll be glad to assist you with that.  May I know your name please?
This is Lisa
Thank you Lisa, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
2185
Could you be more specific about account number?
credit card# 5468
Perfect! May I know your new address as well?
need to change only city name
May I know the city name/.
Greenvillie
Awesome! Kindly give me a minute. I appreciate for holding on, your request has been successful.
Thank you
You’re most welcome. Is there anything else I could help you with?