A very good morning. How may I help you today?
HI ACCIDENTALLY MY WAS BROKEN
I'm so sorry. Could you please elaborate your query?
ACCIDENTALLY MY PHONE WAS BROKEN
So sad to hear that. Are we still connected?
YES WE ARE CONNECTED
How may I assist you?
ACCIDENTALLY MY PHONE WAS BROKEN SO WILL YOU PLEASE FIXING THE SCREEN TO MY PHONE
I'll surely help you with that. May I know your name please?
HEAMATH L
Thank you, HEAMATH. Could you please help me with your phone number?
+919562358940
Perfect! Could you please provide the email address as well?
HEAM@YAHOO.COM
Great! Would you like to have a replacement?
YES
Awesome! Could you please allow me a minute to process the request?
SURE
Thank you for waiting. I've a good news for you. Your request for the replacement has been processed and you'll be receiving the replacement device within a couple business days. You need to send the current device in the return envelope. Is there anything else that I may help you with?
THANK YOU NO
Superb! Have a wonderful day. Bye.