HI
Hey! How may I help you today?
I NEED A NEW CARD MY OLD CARD WILL BE EXPIRED
Oh! Not a problem at all! Could you help me with your full name
DAVID WILLEY
May I also know the last four digits of your SSN?
SSN-7894
I'd also require the complete 16 digit credit card number.
9876543210987654
Thanks for the information. I'd made a request for a new card for you Mr.David. Once the request is processed, you'll get a new card on your registered address linked to the account.
THANK YOU SO MUCH
You're welcome. May I confirm if all your questions have been answered for today?
YES THANK YOU VERY MUCH
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.
BYE
Goodbye!