Hi
Hello! How may I assist you?
I want change my service
Sure thing! I'll help you out with that. May I know your name and your account number?
Pitchai perumal Pitchaiperumal@gmail.com
Perumal could you please help me out with your account number?
573842974298374
Could you also help me out with the last 4 digits of your SSN?
5738
Perfect! May I know what service are you using currently?
Cable
Okay may I know which service would you like t upgrade to?
Internet
Perfect! Please allow me a moment while I go ahead and upgrade your service.
Okay
Thank you for staying connected. I'd like to inform you that I've successfully upgraded your service which will be activated in the next 24 hours.
Thank you very much
You're welcome! Would there be anything else I may assist you with?
Nothing else Have a great day
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!
Have a great day Bye
Goodbye!