hi
Hey! How may I help you today?
My last credit card bill was charged extra. so kindly refund it.
Sorry to hear that. Surely I will help you. May I please know your first and last name?
siva sakthi
Cool! May I also know the last four digits of your SSN?
5874
AwesomeI'd also require the complete 16 digit credit card number. I'd also require the complete 16 digit credit card number.
5454258698742587
Thank you. Could you help me with the date and amount of the charge?
20-06-18 and $25
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thank u
You're most welcome. Would there be anything else I may help you with?