hai
Hello there! How may I assist you today? Hope we are connected?
yes
How may I help you?
I need a status of claim
Sure! I'll be able to help you in this regard, may I please know your full name?
Gislason Leo
Thanks Leo! May I please know your policy number?
Policy Number : REU468217114 & Claim Number : BKX174
Perfect! I appreciate your effort, please allow me a moment to check the status of your claim.
Ok, I wait for your information
Sorry to keep you waiting, I've checked the details the check for the claim has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?
ok nothing else thank you for your support
My pleasure! Have a wonderful day, goodbye.