Hello there! A very good morning, how may I help you today?
hi
Sure! I'll be glad to assist you with that, could you please let me know your name?
who is this? am john
Hey there! I'm spencer, your agent.
ok whata plan going on? what a new plan going on?
I apologize, could you please help me with your query?
hmmm
I'm sorry, I'm afraid I couldn't understand the query?
normal insurance how to claim?
Sure! May I know your name please?
john
Thank you John, could you please let me know the policy number and the claim number?
sorry now dont have policy number am in office now
I apologize, I couldn't proceed further without policy number.
give me ur mail id i send u
It's okay sir, you can provide me the details to insurancespencer@insurer.com.
ok sir thank you
You're welcome, is there anything else I may assist you with?
ok sir
Will there be anything else I could help you with? I hope we are still connected? If there's no response the chat will be ended in a minute. Thank you, have a great day!