Hey, I would like to change my seat
Welcome to PilotAirlines! You're talking to the Customer Executive! How may I help you today?
Hello, I would like to check my seat status and assignment
Sure. Could you please help me with your Last name and booking confirmation number?
Last name is Jackson and my booking confirmation number is 873246
Fantastic! Please give me a moment to check. Appreciate your patience! Your seat is 25 G, middle seat. Anything else I may help you with?
Ah I see, Do you mind if I get it switched to a window seat?
Well, I'll have to check with that. It's very rare that we are left with enough window seats. Please give me a moment.
Ok, thank you.
I'm sorry, but we are out of window seats at the moment. I can offer a aisle seat to you. Would you like to go with the same?
You know what, I'll take an aisle seat, that sounds better.
Very well, your new seat no. is 25 F. Anything else I may help you with?
No, that'll be all, thank you very much Taylor.
Pleasure's mine. Please go through this website: www.pilotairlines.com in case of any query and help us help you. Good day!