Hello, how may I help you today?
Hey rory?
Hello, how may I help you today?
I need close my account Rory?
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
This is Keerthana 7452
Thanks Kerthana,  Please provide me your last 4 digits of the account number.
8521
Thank you for the information. I've initiated your request  for closing your account ending with 3752. You’ll be receiving a confirmation message shortly. Let me know if you have any other queries.
Yes Rory.  I need to know the current balance in this account?
I see that you have $0 in your account.
Oh! I need to open the joint account next week. May i know the procedure?
Is there anything else I may help you with? All right. I request you to visit our bank website abcbank.com. It will direct to the right page.
Fine Rory. Thank you for your help!
All right. Is there anything else I may help you with?
Nothing Rory. Thank you once again. Have a great day!
You’re welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.