HELLO LINDSAY.
Good morning, thank you for contacting enterprise software company, How may I help you? Good morning, thank you for contacting enterprise software company, How may I help you?
I NEED ASSISTANCE FOR A SOFTWARE PROBLEM. ARE YOU THERE.
Sir, what is the issue with the application? that's bothering you.
THE APPLICATION IS NOT UPDATING. WHAT HAPPENED.
Could you please help me with the name of the application you wish to update?
I WANT TO UPDATE OUTLOOK. BUT IT COULD NOT RESPOND.
Not to worry let's get your application updated. Could you please help me with your name?
YEAH,MY NAME IS ALLEN.
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
MICROFT AND THE PASSWORD IS 558SOFT.
Please do not share your password with anyone. Just help me with the last 4 digits of your account number?
4468.
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
PLEASE WAIT FOR A MINUTE.
Let me know if it's still not working.
NO THE PROBLEM NOT RECTIFIED.
Awesome! Would you need anything else I could help you with?
HOW COULD I SOLVE THIS PROBLEM.
LET ME JUST LOOK INTO THIS. Give me a moment here.
OKAY.
Thank you for being patient. I've resolved your issue, On your behalf I've updated the latest version. Could you please open and check if the application is opening ?
YES IT IS.
Awesome! Would you need anything else I could help you with?
THANK YOU LINDSAY.
Thanks for reaching out to us. It was a pleasure to assist you. We look forward for long and successful association. Have a great day ahead.