Hello! Good morning. How may I help you today?
hi this is Ramya I wants to get my status of claim
Sure Ramya. Could you please share the policy number?
Policy No. 12784563
Alright Ramya! Could you please help me with the claim number as well?
Claim Number : 56856416
I'm so sorry. Could you please confirm the details as a policy number should be consisting of 3 letters followed by 9 numbers and a claim number should consist of 3 letters followed by 3 numbers?
wait I will check and send it again
Sure, take your own time.
Policy Number : BNG526374125 & Claim Number : CLM852 above details are correct ?
Yeah! Thank you for the details. Please allow me to check with the resources about the status of the claim. Thank you for waiting. I've a good news for you. I see that your payment has already been made and you'll be receiving it within 3 business days. Is there anything else I might help you with?
Thank you Robin, thank so much for information, nothing else now.
Perfect! It was good to assist you. Have a great day. Bye.