hi
Hello ! How may I help you?
my card was stolen can you help to block my card
I'm so sorry to hear that. I'll surely help you with that. May I know you name please?
shankar can you block my card ?
May I also know you last 4 digits of SSN?
3345
Thank you! May I know your complete credit card number?
card no: 4098-2239-8473-9937
Great! Now could you please provide me the information as to when the card was last used?
yesterday
Awesome ! Lastly may I know that have you filed a police report in this regard?
yes i reported to police also regarding my card
Great! Now Ill process the request which will block your card, please allow me a moment
and i need new card because the old one is expired
Sure ! I'll do that for you.
thank you
Great! I have blocked your card and also requested for a new card which you may receive in 2 business day.
thank you so much for your help
Anything else I may help you with today ?
nothing, you can end our conversation
Have a great day . Goodbye.