HI
Good morning, thank you for contacting enterprise software company, How may I help you?
My Skype application is not working properly.
Not to worry let's get your application checked. Could you please help me with your name?
Karthi
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
PRP Infotech Company 7615
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
Ok wait
The applications should be working perfectly fine now. Could you please check it?
Yeah Now its working properly Thank you so much.
Awesome! Would you need anything else I could help you with?