Hey! A very good morning to you. How may I help you today?
Somebody stolen my card.
I'm sorry to hear about your stolen credit card. Not to worry at all! We are always here to help you. I'll sort it out for you. May I know your full name please?
Kindly block that card. My name is Ricki Pondy
May I also know the last four digits of your SSN?
3901
I'd also require the complete 16 digit credit card number.
39710216012678954 The card no is wrong wait a min 3971026012678954
Sure! Not a problem. I'll update it right away! Could you help me with the date when the card was last used?
yesterday
Not a problem! Did you file a police report about it?
yes
That'll be really helpful. Not to worry! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. Also, I've blocked the card for now.
okay Thank you
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.