HELLO LINSAY ARE YOU THERE?
Good morning, thank you for contacting enterprise software company, How may I help you?
I"M FACING A PROBLEM IN A SOFTWARE.
Sir, what is the issue with the application? that's bothering you.
NOT WORKING, AND DOES NOT OPEN
Could you please help me with the name of the application?
SKYPE
Not to worry let's get your application checked. Could you please help me with your name?
DAVID MARTIN
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
DRAVE ANALYSIS ACCOUNT NUMBER : 3689
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application. The applications should be working perfectly fine now. Could you please check it?
PLEASE WAIT A MINUTE YES THANK YOU, LINDSAY. IT'S NOW WORKING. BUT REQUIRES UPDATE.
It's already updated sir.  Would you need anything else I could help you with?
NOTHING ELSE IF ANY I WILL CONTACT YOUR SERVICE.
Thanks for reaching out to us.  Have a great day ahead.