Hey there! How may I help you today?
Good afternoon, Can you help me get a replacement card? Mine was either lost or stolen
Sure, I'll be able to help you with that. Please may I know your name?
Angela Holt
Thank you, Angela! I'll be needing you card number and also your SSN. Please could you provide me with them?
card is 5000-2552-8565-4276 SSN is 5800 I'm sorry I wrote the wrong card number, it should read 5000-2552-8565-4299
Sure, no problem about that. Please could you tell me when was the card last used?
June 12th
That's really helpful, thank you. have you filed a report with the police regarding this issue?
I have yes
Sure, I really appreciate you for following the laws. Please allow me a minute to block the card for you.
pl great
Thanks for staying connected! You do not have to worry about your card anymore as upon your request, I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?