hai
Hello there! Good morning! You have reached GTA city tech support. How may I help you today?
checking the global status of servers
Alright! I'll check that for you but may I know what issue are you facing?
ok missing periodic software updates
Okay! You have both the issues, right?
ok
Alright! Could you please confirm, if you are facing the serve and the software update issue?
confirm
Alright! May I know your name and the last four digits of your account number?  I hope we are connected? As there is no reply. I will have to close this chat. Thank you.