HI
Hey! How may I help you today?
I HAVE LOST MY CREDIT CARD
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
NAME THARA
May I also know the last four digits of your SSN?
SSN NO : 9985
I'd also require the complete 16 digit credit card number.
1234567891579954
Thank you. Could you help me with date when the card was last used?
14/06/2018
And was a police report filed?
NO
Oh! Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
OK THANK YOU SO MUCH
You're welcome. I'll be happy if I could be of any more help for you today.
NO THANKS, THANK YOU SO MUCH BYE
I’m glad I could resolve this for you. Have a great weekend!
OK THANK YOU BYEW BYE
Bye!