Hello, how may I help you with today?
hai, my card was lost so please block my card
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
Joslyn Banks 7345 0989
Could you also let me know when was the last time you've used the credit card?
24th jun
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
ok nice.
Would there be anything else I may help you with today?
none
It was wonderful talking to you. Have a great day