Hello! good morning!
GOOD MORNING, I HAVE ERROR IN MY CREDIT CARD BILL.
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
MY NAME IS JASWANTH SIDDHU
Perfect! would you please share the last four digits of your SSN?
MY SSN NO.1094
Great! could you please share the 16 digits of your credit card number?
2564389100004613
Okay, would you please help me with the date, time and amount of the charge?
06/20/18 AND AMOUNT IS $300
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK SURE
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $300 which you've to receive within 48 hours. Would there be anything else I may help you with?
YES, I WANT TO CHANGE MY ADDRESS.
Okay, could also share your new address please?
MY ADDRESS IS 10, HEROINE STREET CA 56128.
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK I AM WAITING FOR YOU,
Hey! I've updated your address, you'll receive a notification on your banking application about the same shortly. Kindly, acknowledge it.  Would there be anything else I may help you with?
NO THANKS,BYE
I hope I have answered all your questions for today?