Hi
Hello! A very good evening to you. How may I help you today?
Recently I have purchased iPhone, Actually the screen was broken now can you help me on that ?
Oh! I'm so sorry to hear that! Not a problem! I'll help you out. May I know if you have an insurance for your phone?
yes
Great! May I know your full name please?
vadivel
Could you please help me with your phone number and the email address?
6115-883-5252 vadevel@gmail.com
Thank you for the valuable information. Please allow me a moment while I check the best possible solution for you.
sure
I appreciate your patience. I have made a request for the replacement for your phone, it will be sent to you within 24-48 hours. And also, I request you to send the current phone in the return envelope. I hope this will be helpful.