HI
Hello! How may I assist you?
MY PHONE IS DAMAGED
I'll help you out with that! May I know your name?
THASLIMA
Thaslima could you also help me out with your phone number and the email address associated with the account?
9652314521 THASLIMA@GMAIL.COM
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful.
OK
Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
OK THANK YOU
You're welcome! Would there be anything else I may assist you with?
NOTHING ELSE
Awesome! Thanks for reaching out to us, I hope you have a wonderful day ahead!