hi sir
Hello! How may I assist you?
the agent you need a proof of insurance for our cars
I'll help you out with that. May I know your name?
rock
To find out your documents I'll be needing more details Rock. Could you help me out with the make and the model of your car?
audi car 2017 model
Thank you for sharing the required information, please stay connected while I go ahead and do the needful.
okay i am waiting
Thank you for staying connected,  I'd like to inform you that I've found your documents which I will mail to your address and they'll reach you in the next 2 business days.
okay
Thank you! Would there be anything else I may assist you with?
no sir
Awesome! Thanks for connecting with us, hope you have a wonderful day ahead!