hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
Sir any discount available ..
Surely! Could you please confirm if you are an existing customer with us or a new customer?
existing customer sir.
Wonderful! I'll surely help you get discounts on your cable services. May I know your full name and your account number?
robertjohn My account number 541684954515
Lovely! Could you also please help me with the last 4 digits of your SSN number?
5431
Awesome! To proceed with your query for discounts, I'd like to know if your are a student, active military member or above the age of 65?
student
Alright! May I also know the university you attend and the student ID number please?
ID number 5465815901154164
And, the name of the university you attend would be?
Princeton University
Perfect! Thank you for that. Please allow me a moment, I'll get back to you with the discounts.
okay
Good news! As per our company policies we are here to offer you $10 discount for our existing customers who are under the above categories.  And, this discount amount will be deducted from your next months bill.
okay sir
Great! Is there anything else that I may help you with?
Nothing sir
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!