hai
Hey there, you're connected to Star cable customer service! How may I help you today?
i have any discounts
You mean you want to know our offers? Is that so?
yes
Sure, I'll help you with your concern. May I know your full name please?
yes sure my full name is john
Could you also help me with your account number and SSN?
account number is 215870369715 ssn number is 1540
May I know if you are a student, active military member or a senior citizen?
i'm a student
May I know your university name and also your student ID number?
JBJ university and id number is 257903659
Could you help me with the year in which you'll graduate?
third year
In which year will you complete your graduation?
second year completing
Will you complete it in 2018?
yes
Great. I'd like to inform you that I've checked with your details and the good news is you're eligible for 3 service plans which are 1.Basic $50 for 50 channels 2.Premium $75 for 75 channels and 3.Platinum $100 for all channels. But we do also have discounts on these, 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
i choose first option
Sure! However, I'd like to say you that the platinum plan will be more better and also you'll have an extra 15% off if you sign for 3 months.
yes okay
That's awesome! I'd like to inform you that your service will start within 24 hours. I hope that will be fine? Are we connected?
yes that's fine
Superb! Have a great day ahead and please feel free to contact us in case of any further queries.