Hello
Hello! You've reached StarAirways customer service, how may I assist you today?
Can I change my seat assignment on my upcoming flight?
Absolutely, I'll do that for you. May I know your full name and the booking confirmation number?
My name is Ronald Johnson and my booking confirmation number is GKIHGBLL755890
Mr.Johnson I'd like to inform you that the booking confirmation number would consist of only 6 characters. Can you please check with your number and provide the right one?
Oh, I'm sorry, I meant GHT655
Oh no worries, please don't be sorry. Thanks for the information, I'd like to inform you that the seat assigned to you is 12 A which is a Aisle seat.
Could I switch to a window seat somewhere?
Absolutely! As of now we have 20 C available for you which is a window seat. Would you like to switch to 20C?
Yes please!
Perfect! Could you please help me out with your email address for the confirmation mail to be sent?
ronjohn777@gmail.com
Perfect! I'd like to inform you that the confirmation mail has been sent to your email address.
Thank you!
You're welcome! Would there be anything else I may assist you with?
Nope, that's it
Awesome! Thanks for choosing us, hope you have a wonderful trip!