Hey there! How may I assist you today?
hi,good morning my phone is damaged
Oh sorry to hear that! I'd be glad to help you with that. May I know your full name please?
name: snega
Could you please help me with your contact number and email address?
contact no: 620 729 1728 and email address: snega@gmail.com
Awesome! May I go ahead and confirm your details?
yes
Perfect! Thank you for sharing the information, Please allow me a minute or two, while I get this done for you?
ok
I appreciate your patience in staying connected. I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thank you
You're welcome! Is there anything more that I may help you with? Excellent! Thank you for bringing this up to us, I'm glad I could resolve this for you. Have a nice day!