hai
Hey! How may I assist you today?
i ask the fixing the screen
Sorry sir. Could you please elaborate your query?
fixing the screen
Sorry sir, but I I'll be unable to fix the screen. However, may I know is the screen broken or damaged?
phone screen is damaged
Sad to hear that. I'm glad to be of your help, I'll definitely help you with this.
ok
Could you please help me with your full name and your contact number?
full name is kuptha khan contact number 9564632465
Perfect! May I also know your email address linked with your account?
yes ok
Could you please help me with your email address?
kk@e-mail.com
Thank you being patient in sharing the information. Could you please allow me a minute or two, while I do the needful?
ok
I appreciate your patience in staying connected. As I've checked with my resources, I request you to kindly visit a nearby branch office. Our help desk associate will help you out with this. However, I'd also like to inform you that, he'll ask for the insurance copy to you. Kindly carry it with you so that it won't be a problem for you.
ok thanks
You're welcome. May I confirm if all your questions have been answered for today?
ok
I'm glad I could resolve this for you. Have a great day!