HI CHARLIE.
Hello! How may I help you today?
MY PHONE SCREEN WAS CRACKED.
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
OKAY
Sure! I'll help you get it. Please may I know your name?
MY NAME IS IMRANA BEGUM.
Sure, Imrana! Please may I also get the contact number?
MY CONTACT NUMBER IS 9853210462.
Sure, please could you also share the email address associated with the account.
MY EMAIL ADDRESS IS IMBEGUM2004@GMAIL.COM.
Thank you for providing the details. Please stay connected.
OH, NO PLEASE CHANGE MY EMAIL ADD IMBEGUM2008@GMAIL.COM.
Sure, I'll get this changed right away. Please hold on.
OKAY.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OKAY,THANK YOU SO MUCH.
My pleasure. Thank you for reaching out to us. Good day!