Hallow Casey
Hello! how may I help you today?
I want to know my seat no
Sure! Let me pull the information for you. May I know your last name?
My name is James
Thank you james! May I also know the confirmation number to process your request.
My Confirmation no is HVD946
Thank you for providing that. I see that the seat number allotted to you is 12A and it's a window seat in business class.
I preferred Aisle seat Can you pls change the same
Sure! I'll do that right away! I've done that for you. Your new seat number is 12C.
Ok thanks I Need Boarding pass also
Sure! May I know your phone number or email address so that I can send you the boarding pass in anyone of them.