hi
Hey there!  How may I help you today?
need to fix my screen..
I apologize, I'll be unable to help you in this regard. However, If there is an insurance for your mobile and there is any damage or crack to the phone, I'll surely help you get a replacement done
yes..
May I know what exactly happen to your phone?
actully my mobile screen was broken
Sorry to hear that. I'll surely help you with that. Could you please help me with your full name?
sasirekha
May I know your contact number and your email address please?
sasi@gmail.com
And you contact number would be?
615-876-8276 hi..are you there?
Perfect!  I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
sure..
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok..sure..
Is there anything else that I may help you with/
thats it..
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!