hi.
Good morning, thank you for contacting enterprise software company, How may I help you?
yes,any new update software.
Could you please help me with the name of the application you wish to update?
java.
Not to worry let's get your application updated. Could you please help me with your name?
ok,my is akil.
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
2306.
Could you also help me with your Company name ?
john wixted.
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > System updates > software upgarde > restart the system.
thank for help.
You're welcome. Is there anything I could help you with?
nothing.
Thanks for reaching out to us.  Have a great day ahead.