HII
Hello! Good morning! How may I help you today?
I LOST MY CREDIT CARD
Okay not at all a problem, I'll help you with that, May I know your first and last name please?
NIRMALA DEVI
Perfect! May I also know the last four digits of your SSN?
2354
Great! would you please share the 16 digit credit card number?
2564852645283658
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
25/05/2018 10.00 PM
Okay, well Nirmala did you file a police report about the lost credit card?
NO
well Nirmala, you'll first have to file a police complaint as per our banks policy, then I'll be able to proceed with the further procedure.
OK. SURE
Thanks dear customer for being so cooperating with us, after you file a police report, please feel free to contact us at anytime, we are here to help you out! However, I've also requested for a follow up about this. our legal support team will get in touch with you and help you in this regard.
OK
Is there anything else I may help you with today?