Hello. How may I assist you today?
Hello.
Hi!
My credit card stolen yesterday.. what is the procedure to block the card and get a new card?
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Sai Sarvesh
May I also know the last four digits of your SSN?
5281
I'd also require the complete 16 digit credit card number.
5561 1541 2562 5248
Could you help me with the date the card was last used?
18th June 2018
Was a police report filed?
no
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
thank you so much
You're most welcome. Would there be anything else I may help you with?
no, thank you
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.