Hi
Hi there, how may I help you today?
I have recently purchased iPhone, now the screen was broken, I need to get replacement for that, can you help me out?
I'll help you with that, could you please let me know your name and the phone number?
Silk sumitha, 615-387-3838
Thank you Silk, may I know the email address associated with the account?
silksumitha@gmail.com
That's perfect! Thank you for the details, please give me a minute to proceed further.
sure
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope. Will that be fine with you?
Great, I will keep ready, Thank you so much for your help bye bye
Awesome! Good to hear from you, thank you for reaching out to us. Have a great day ahead!