hi
Hello there, Good morning! I'd be glad to assist you today.
I have error in my credit card bill. Kindly remove the error.
Sure, I will help you. May I please know your first and last name?
Sam Alex
Awesome! Also, may I please know the last four digits of your SSN?
SSN number is 1010
Would you please share the 16 digits of your Credit card number?
4178525246971843
Perfect Sam, Would you please elaborate more on the query?
Yes 6/13/2018 at 9.30 am bills shows $250 debited in my account. That was error. Kindly remove the error in my credit card bill.
I'm sorry Sam that this happened, I'll surely help you out with this, please allow me a moment while I check with that issue.
ok
Perfect! Sam, I've looked into this issue, I've made a request for the refund of $250 for your account, this amount will be credited within 4 business days to your account. Would there be anything else I may help you with?