My phone screen just got cracked
Hello there! How may I help you today? Sad to hear that! I'll definitely help you with that. May I know your full name please?
Jim Webb
Lovely! Could you please share your contact number and email address?
202-555-0191 Jimwebb65@gmail.com
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done?
Sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Thanks
You're welcome! Would there be anything else that I may help you with?