Hello
Hello there, how may I help you today?
I have lost my credit card. Please help me with that?
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name?
Thank you My name is Jackson White
Could you also please help out with last 4 digits of SSN and credit card number?
Last 4 digits of SSN is 6841 and credit card number is 9842 3540 1273 5761
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
Yes. I have filed a complaint about the credit card. It used on 15th June 2018
That sounds good. Please allow me a moment while I go ahead and block your card.
Sure. That would be very helpful
I highly appreciate your patience. I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
Thank you so much for your help Drew
You're welcome! Is there anything else I may assist you with?