HI MY DEVICE IS NOT WORKING
Hello! Good Evening, Fast net cable services. I'll be bale to help you in this, may I please know if the green light on the device still working?
YES
Alright! I'll just send you a replacement device, may I please know your name?
ROBIN
Thanks Robin! Could you please share your account number and the last 4 digit of the SSN?
8569 4587 2541 AND 5401
Perfect! Please allow me a moment to process your request.
OK
Thanks for being so cooperative, I've processed your request and applied for a replacement device for you which you'll be receiving as soon as possible. Please make sure you return the damaged device, anything else I may help you in?
NOTHING ELES ELSE
Alright! Thanks for choosing our service, have a great day. Goodbye.