Hello there! How may I help you today?
Hi jesse my iphone screen is broken.. can you please help me fix it
Sorry to hear that! I'll definitely help with that. Could you please help me with your full name?
Alisha Gibson
And also may I know your contact number and email address linked with us?
5434555434   , alishagibson444@gmail.com
Perfect! Thank you for sharing the information. Please allow me a minute or two, while I get this done for you.
sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok I will send it back asap thanks for your help
You're welcome! Is there anything else that I may help you with/
no. bye
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!