Hi
Hi! How may I assist you today?
I got my iPhone screen just cracked. COuld you please fix that,
I'm so sorry to hear that, I'll be bale to help you get replacement for it, Would you like me to do that?
Can I have the same screen fixing in the phone instead of new one because I think it is my luckiest phone hope you are telling replacement of screen? that is fine for me
My sincere apologies sir, I won't be able to help you in this regard. However you can contact our helpline no. 666-999-001 and get to know the details.
I said replacement is good option and it works still you want me to contact helpline I ll give my mobile number you could reach me 202-555-0131 and my name is Julie
Thanks Julie! I'll be able to help you get the replacement, please share your email address?
julie2008@reddiff.com
Great! Please allow me a moment to process your request.
sure
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
alright i ll envelope you my broken phone. thanks
You're welcome! Have a great day, goodbye.