Good morning! You've reached Alliance Airways Customer service, how may I help you?
Hi Good Morning
A very good morning! May I know your concern please? I hope we are still connected.
yes
how may I help you?
i need to know my seat assignment
For sure! I'll help you with that, could you please help me with your last name? I hope we are still connected.
yes my name Richard
Thank you Richard, may I know the booking confirmation number as well?
yes of course 1042311
That's perfect! Please give me a minute to check the seat number. I really appreciate for staying connected. As per the booking confirmation number, your seat number is L3 Aisle.
ok can you change my seat number
For sure! Would you like to have an Aisle, Middle or Window seat?
I think i need window seat it will be comfortable for me
Great News! I've found a seat in the Economy class with the window seat and with the same price. The seat number is M4, is this change find for you? fine
yes so happy thank you for changing my seat number
You're most welcome, is there anything else I could help you with?
yes one more help ,can you sent me boarding pass to me
For sure! So, for the boarding pass I'd require the phone number or email address. Could you please help me with that?
yes of course my phone no 068949 93197 and my email address richard246@gmail.com
Thank you, the boarding pass will be sent to the phone number shortly.
ok Thank you for your service
You're welcome, is there anything else I could assist you with?