hai
Good morning! You've reached Net link Media/Cable Services. How may I help you?
device is not working
I regret your inconvenience. Could you please help me with your full name and your account number?
ram ram78@mail.com
Lovely! May I also know the last 4 digits of your SSN number and if the green light on the router is working?
1650
And, may I know if the green light on the router is working?
yes
Not a problem. To avoid such issue again, I'll help you get a new router. Our executive will reach you within 2-3 days and help you get that replaced. I hope this is solve the issue.
ok thanks
You're welcome! Is there anything else that I may help you with?
no thanks
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!