HI
Hello! Good morning! I'd be glad to assist you today!
I HAVE LOST MY CREDIT CARD
okay, I'll surely help you with that, May I know your first and last name please?
NAME : PRIYA AND SSN NO 8888
Dear user, please don't share the entire information in one single sentence, we know you are familiar with our question, please try to be more natural and conversational.
OK
Okay! would you please share the 16 of your digits credit card number?
1234567895789944
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
14/06/2018
Okay! well Priya did you file a police report about the lost credit card?
NO
okay! Priya first you'll have to file a police report and then I'll have the access to block your account as per banks policy. after you apply for a police report please feel free to contact us, we'll surely help you. However, I have already requested for a follow up activity our customer associate will reach out to you shortly.
NO
Is there anything else I may help you with for today?
NO THANK SO MUCH BYE
Yes priya? let me know if you have any query?
NO THANK BYE
I hope you have clearly understood what I've have conveyed to you.
YES U ARE THERE
Your most welcome, Have a great day ahead. Goodbye. Yes we are still connected priya.