Hi, I would like to check my account balance
Sure thing. Can i know your name and the last 4 digits of your account number?
John Doe 1234
Thank you sir. Please give me a minute.
Ok
Can i know the last 4 digits of your SSN?
5678
Thank you sir. One moment. Your present account balance is $5000.
Ok, thanks
Can i be of any other assistance?
That's it for today
Thank you sir. Have a great day!