Hello there, I need help from you.
Absolutely, I'm here to help you out. Could you please help me out with your query?
My car is damaged in an accident, I have insurance with your company. So to apply for a claim. I need my insurance proof.
Sorry to hear that. No problem I'll send you the documents at the earliest. Could you please help me out with your full name and the last 4 digits of your SSN?
My name is Alessia joly. I'll have to look for my SSN please wait for a minute.
Sure, no problem. Please take your time.
Okay, my SSN number is 0044.
Perfect! For me to find out your car could you please help me out with the make and the model of your car?
Okay, I have many cars insured with you. I want proof for two cars. The first car is Honda and the model is amaze.
Definitely, that is not a problem.
and the second one is skoda and the model is litely.
Could you also please help me out with the manufacturing year of the car Honda Amaze?
For the first car it is 2016 and for the second car it is 2017. Oh no! I gave you the wrong model for the second car.
Impressive. Please stay connected while I check with the department.
The correct model for the second car is elite. Hey are you there?
Okay! Just to confirm, the first car is Honda Amaze 2016 and the second car is Skoda Elite 2017, Am I right?
yes absolutely.
Great! Please allow me a moment while I do the needful.
Yes go ahead and please be quick!
Thank you for being cooperative, I'd like to inform you that I've successfully found your document which will be delivered to your address at the earliest.
Okay, would you please tell me when will I receive these documents because its urgent as I told you that I want to apply for a claim.
Sure, you'll be receiving the documents within next 24 hours to your registered address. Is there anything else I may assist you with?
Great! that's awesome. no nothing. Thanks for helping me out. Have a nice day.
Awesome! Thank you so much for your cooperation, have a wonderful day ahead!