hi good morning
Good morning! You've reached Net link Media Services. How may I help you?
I wants to know why my bill is going high
Definitely! I'd be glad to help you in this regard. May I know your full name and your account number?
Emmerich Andrew, 728303678368
And, also may I know the last 4 digits of your SSN number and the extra amount on the bill, please?
6788 60$
Not to worry Mr.Andrew, Allow me a moment, I'll get back with the reason.
Ok, I wait for your information.
I appreciate your patience in staying connected. According to our system records, I see that your contract has expired and your no longer have  the promotional rates. Hence, There is an increase in your bill. you*
ok
Great! Would there be anything else that I may help you with?'
nothing else
Wonderful! Thank you for reaching out to us, wish to assist you again. Goodbye!