Hello there!
Hello there, How may I assist you today?
I'd like to check the status of my insurance claim please.
Thank you! May I also Know the policy number.
Sure thing: LFG123456123
May I know your name please?
Yes, Jagbuns...Jermantha Jagbuns.
Thank you. Now I'd need the claim number as well to process the request.
oh ok sure. Claim number is : PPP789 Oh I just rechecked my policy number, it is actually LFF123456123...sorry about that
Thank you for providing all the information, the payment was already done and check should arrive in 3 working days. Is there anything else I may help you out with today?
Ummm...nope. That should do it. Thank you. Is this information for the correct policy number? Considering i Gave you the wrong one initially?
Yes! It is the correct one.
Oh ok...well thanks then!
Perfect! It was great talking to you. I hope you have a great day ahead.
Oh I sure hope so too. Have a great day yourself, Casey.
Take care. Goodbye!