HI GOOD MORNING
Hello there! How may I help you today?
MY PHONE IS DAMEGED
I'll help you with that, could you please let me know your name and the phone number?
MALATHISURESH 8521473456
Thank you MalathiSuresh, may I know the email address associated to the account?
MALATHISURESH@GMAIL.COM
Perfect! Thank you for the details, please give me a minute to proceed further.
OK
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
OK THANK YOU FOR YOUR SERVES
My pleasure! Is there anything else I could assist you with?
NOTHING ELSE
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns. Have a great day ahead!