Hello, how may I help you with today?
I need to change my address and also check to see if I can get a lower reate? rate
Sure thing, I'd be glad assisting you with changing the address however for the lower rate you'd have to visit the branch
Okay thank you
Your welcome. Could you please let me know the address you'd like to change?
Yes my current address is 131 Main Street Pittsburgh, PA 15212 and I want to change it to 817 tripoli street pgh, pa 15212
Sure! Please allow me a moment to do the needful
ok
I've done the changes and it'd take around 2 hours for the address to be changed also you'd be getting a confirmation email about the same
thank you
Your welcome, would there be anything else I may help you with today?
No that is it
It was wonderful talking to you. Have a great day