Hello there! How may I help you today?
i need fixing the screen
Could you please confirm, if your phone screen is damaged or broken?
phone damaged
Sorry to hear that! I'd be glad to help you in this regard. Could you please help me with your first and last name?
thiru sekar
May I know your contact number and email address linked with us?
contact number:+1-848-968-5869 email id: thirusekar21@gmail.com
Awesome! May I go ahead and confirm your details?
confirm
Perfect! Thank you for being patient in sharing the information. Please allow  me a moment, while I get back to you with a solution.
ok
Thank you for staying connected. I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
thank you
You're welcome! Let me know, if there would be anything more that I may help you with?
nothomg nothing
Great! Thank you for bringing this up to us, hope that was helpful. Have a nice day!