Hello there, Good evening!  How may I help you today?
i ask for fixing the phone screen
I'm sorry sir, I'll be unable to help you with the fixing of the screen. However, if your phone is broken or damaged with an insurance I'll surely get it done.
ok  damaged
Sorry to hear that! I'll definitely help you with that. Could you please help me with your full name?
selva
May I know your contact number and email address please?
4512451278 selva151@gmail.com
Perfect! Thank you for sharing the information. Could you please allow me a minute or two, while I get this done for you?
minute
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
okey thanks
You're welcome. May I confirm if all your questions have been answered for today?
ok
Thank you for bringing this up to us, hope that was helpful. Have a nice day ahead!