hi..gud mrng
Hi! Welcome to universal cable customer service. How may I help you today?
need to change my service..
Great! To proceed with your request, may I know your name and account number please?
fathima,5467-8765-4560-4591
Awesome! just for verification, may I know the last 4 digits of your SSN please?
ssn num-8760
Perfect! may I know which service you are currently signed up for?
cable service
Nice! which service would you like to switch to, fathima?
internet
Fantastic! I have placed your request. You will be able to enjoy our fastest ever network. Will there be anything else I could do for you?
thats it..
Thanks for staying connected with us. For any query, feel free to reach out to us. Have a great day ahead. Bye :)