Hello, how may I help you with today?
Hi I wanted to report an error in my credit card bill that happened today
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
8585 and cd card number is 85794586965412525
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
date is today and time is 2 am and amount is 23 dollars and description is BBOKS*HELVE
Thank you. Bear with me for a moment while our system finishes processing your information.
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thanks
Your welcome, would there be anything else I may help you with today?
No
It was wonderful talking to you. Have a great day