HI
Hello! Good morning!
I HAVE LOST MY CREDIT CARD
Oh, I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
LAKSHMI
Well, lakshmi would you please share your last name ?
LAKSHMI RAM
Just to confirm, your full name is lakshmi Ram, correct?
YES
Perfect! would you please share the last four digits of your SSN?
5540
Great! would you please share the 16 digits of your credit card number?
00000000009871
Would you please help me with the date, when you used your credit card for the last time?
01/06/2018 AND 17:24
Thanks for sharing that information, Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK
I've blocked your credit card, you'll receive a email about the same on your registered email Id, Would you like to order a new card?
OK THANK YOU SO MUCH
Would you like to order a new card?
YES
Okay! Awesome, I've ordered a new card for you on the same account address, which you should receive probably within 2 business days via post. However, In case if you fail to receive please contact us and notify us immediately.
OK THANK YOU ARE U THERE
Would there be anything else I may help you with? Yes we are connected!
NO THANKS HAVE A NICE DAY
That's great! We want to provide a service that customers will remember. Have an awesome day ahead!