hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my cable bill keeps going up
That's upsetting! I'll definitely help you find the reason. May I know your full name and your account number?
my name is kavin alex and account number is 5192 3300 9729
Lovely! Could you also please help me with the last 4 digits of your SSN number?
amazing the SSN number is 6940
Thank you for that Mr.Alex. Please allow me a moment, while I get this done for you.
yes sure not a problem
Great! I have contacted my team regarding the increase in the bill. They have replied me by saying that your contract for the month has expired and you no longer have any promotional rates.
yes okay thanks
You're welcome! Is there anything else that I may help you with? I hope we are connected?
no thanks
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!