HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TOO HIGH
I completely understand. I'll definitely help you know the reason behind that. May I know your full name and your email address?
PAVI & PAVI89@GMAIL.COM
Lovely! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the  bill?
6497 & 56$
Thank you for that Mr.Pavi. Could you please allow me a moment, while I get this done for you?
Ok
I appreciate your patience in staying connected. According to our system records, I see that your contract has expired and your no longer have  the promotional rates. Hence, There is an increase in your bill.
OK
Great! May I confirm if all your questions have been answered for the day?
YES OK
Thank you for reaching out to us, we are always here to help you. Have a wonderful day!