Good Evening!
Hello! good evening and welcome to universal cable customer service. How may I help you today?
I would like to inform that i would like to cancel your cable service.
Oh! that's really unfortunate to hear something like this! may I know the reason please?
I am using cable service little time only but my bills going up so i am dissatisfied.
Oh! I'm really sorry to hear such a thing from our valuable customer. To cope with your loss, we would like to offer a one-time special promotion of 10% off your next monthly bill. Is that okay?
Yes i am very satisfied i like promotion offers.
That's great! To proceed further, may I know your name and email address please?
Name:Jeychutten.S..Email address:jeychutten91@gmail.com
Great! just for verification purpose, may I know the last 4 digits of your SSN please?
SSN:5197
Perfect! I've forwarded your request. You will avail our offer from now on. I hope I helped you with your query. Will there be anything else I could do for you?
Thanks for the information,. I feel i got all information.
You are always welcome. For further queries, feel free to communicate to us. We are always here to help you. Thanks for connecting with us. Have a great day ahead and take care. Bye :)