hi
Hello there! How may I help you?
i ask for fixing the screen
I'm sorry sir I won't be able to fix the screen to your phone, but I'll be bale to help you apply for a replacement id it was insured? Able*
yes ok able
Alright! Would you like me to apply for the replacement?
yes
Alright! May I please know your full name?
sri
Thanks Sri! May I please know your contact number and email address?
jhg@125.com
I'll also need your phone number could you please share?
8965231477
Amazing! Please allow me a moment to check in the details.
0k
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
yes ok
Alright! Anything else I may help you in?