HI
Hello! Good morning, Fast net cable services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
Could you please help me with your name and email address so that I could check the details?
KELVIN & KELVIN67@GMAIL.COM
Thank you Kelvin! Could you please share the last 4 digit of the SSN?
4532
Perfect! Please allow me a moment to check the details.
OK
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
OK
Alright! May I please know if there is anything else I may assist you in?
NOTHING ELSE
Thanks for choosing our services, have a great day. Goodbye.