HAI HAI
Hello! I'll be glad to help you out today. May I know your query?
i wand a new cable connetion
I'm sorry I wouldn't be able to help you out with that, as you've reached the cable cancellation department and I kindly request you to visit the cable installation department.
oh sorry, cancel my cable service
No worries, please don't be sorry. May I know the reason for the cancellation request?
okay,the reason for the cancellation my bill is too high 3
I understand your concern but I kindly request you to give us a chance to explain the reason.
increase my cable bill
I'll let you know the reason for the increase in the bill. May I know your name and your account ID?
name is john and account id 182690025
John please allow me a moment while I go ahead and check with your account details.
yes ok
Thank you for being patient. I'd like to inform you that the reason for the rise in the bill is because of the increase in the tax rates which increased from 2.5% to 4%.
okk
Would there be anything else I may assist you with?
no thangs
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead.
okk good bye have a nice day
Thank you! Goodbye!