Hello!
Hey there!  How may I help you today?
May I know the status of my claim?
I'll help you with that, may I know your name please?
I am Christine and my Policy number is TUC418526752
Thank you chrsitine , could you please let me know the claim number?
Yes, 25DX5S
I apologize, the claim number first consists of letters and then comes with the number.
DXS255 This one is correct
Perfect! What about the policy number?
TUC418526752
Thank you for the details, please give me a minute to proceed further.
Sure!
I really appreciate for staying connected, the payment has already been sent and the check will arrive any time in a span of 3 days.
Okay, that helps. Thanks
My pleasure! Will there be anything else I could help you with?