Hello, how may I help you with today?
my credit card was missing please help me
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Matias Hartman 2014 8901
Could you also let me know when was the last time you've used the credit card?
63 1st Street 
Westwood, NJ 07675
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
thank you for your help
Your welcome, would there be anything else I may help you with today?