HI
Good morning! You've reached Net link Media/Cable Services. How may I help you?
i WANT TO CHANGE MY SERVICE
Sure thing! I'd be glad to help you in this regard. May I know your full name and your account number?
BILLOY HIMMAT
And, your account number would be?
569856336511
Lovely! Could you also please help me with the last 4 digits of your SNN number and the current service your on?
5623 INTERNET SERVICE
Wonderful! Thank you for that. Please allow me a minute or two, while I get this done for you.
OK
Before that may I also know to which service you'd like to change to?
PREMIUM
Definitely! Could you please hold on for a minute?
OK
Good news! I'd like to inform you that, I have updated you to a premium cable service. This will reflect in your bill from next month. Would that be okay?
SURE
Great! Is there anything else that I may help you with?
NOTHING
Amazing! Thank you for choosing us, wish to serve you again. Have a nice day!