HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
discounts available
For sure! May I know your name and the 16 digit account number?
RAJ 5862145286254815
Thank you Raj, may I also know the last 4 digits of SSN?
8542
Perfect! May I know if you're a student or active military member or a person over the age of 65?
student
Awesome! To proceed further I'd require the details about the university you attend and the year of graduation. Could you please help me with the details?
NEWYARK university 2020
Perfect! Could you please let me know the student ID number as well?
25154
Awesome! Thank you for all the details, please give me a minute while I check the best discounts for you.
OK THANKS
You're welcome. Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. Please choose the plans as you like accordingly.
OK THANKS
You're welcome, may I know which plan you'd like to choose?
$75 per month
For sure! I'll provide that for you however, you can get the highest rate of discount in the platinum cable service. Would you like to switch your decision from premium to platinum?
platinum
Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months.
OK THANKS
You're most welcome, is there anything else I may help you with?
NO THANKS
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!