HI,GOOD MORNING
Hello! Good Evening, Fast net cable services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
May I please know your name and account number so that I could check the reason behind that?
CAMILA AND 2386 2344 9642
Thanks Camila! May I please know the last 4 digit of the SSN?
1753
Perfect! May I please know how much extra amount has been charged to you?
$60
Alright! Please allow me a moment to check the detail.
OK
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?