Hello
Hello there, How may I help you today?
My credit card got expired today. Could you please help me to order a new one?
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Robert G. Jackson
Perfect! would you please share the last four digits of your SSN?
The last 4 digits of SSN is 5397
Great! could you please share the 16 digits of your credit card number?
Sure. My credit card number is 4929 8249 1078 2310
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes. I want a new card.
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
Superb. Thank you for your help, Sam.
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!