Hello, how may I help you with today?
Error in my card bill.
I'm sorry that you have to face this situation because of us, I'll make to sure to resolve the issue immediately. Could you please let me know the name and last 4 digits of SSN?
My name is Ricki and SSN - 2498
Could you also let me know the credit card number?
9402154063147264
Thank you, could you also let me know the date and amount of charge?
$95 charged on 06/25/18
Perfect! I now have all the details to revert the charges and you'll get a new bill as well within 2 days.
ok Kindly update my address 2105 New Pond Cr, NewYork.
Thank you for providing the address, it will be updated within an hour and you'll receive an email about this as well.
Let me know the company's new lower rates.
I'd love to help you about the lower rates however someone will call you back with the required information.
Thank you
Your welcome, would there be anything else I may help you with today?