Hi, I'm having trouble connecting to the internet. Could you help me with that?
Hello there! I'll be glad to help you with that, may I know your name and the 16 digit account number?
My name is Jenny Lopez, the account number is 6532 2342 3444 2123.
Thank you Jenny, may I also know the last 4 digits of SSN?
5598
Perfect! Just for the confirmation, may I know if you've restarted the router?
I have restarted the router.
Sure! Isn't the internet still not working?
I think the internet is working again now! Thanks
You're welcome! Will there be anything else I could help you with?
That is all for today. Thank you very much! :)
My pleasure! Thank you for reaching out to us, it's a pleasure assisting you. Have an awesome day ahead!
You too!
Good day!