Hey! A very good morning to you. How may I help you today?
HELLO I LOST MY CREDIT CARD
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
SARTHIK
May I also know the last four digits of your SSN?
5230
I'd also require the complete 16 digit credit card number.
1023459656321523
Could you help me with the date when the card was last used?
20/06/2018
And was a police report filed?
YES I DID
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK THANKS
You're most welcome. Would there be anything else I may help you with?
NO
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.