HI
Hey there! Welcome to Bradford Act services, how may I assist you today?
I NEED TO UPGRADE IN MY CABLE CONNECTION
I'm sorry, do you mean to SIGN UP for a new cable service?
YES
Awesome! I'll surely help you with that, may I know your name and the email address?
wendellhegmann15@hotmail.com NAME:WENDEL
Thank you Wendel. Could you please let me know your home address?
HILLSHIRE LANE ,BOSTON MA ,89078
Perfect! As you know that we serve cable plans, the cable plans are  basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). Please choose the plans accordingly and let us know which plan you'd like to opt for?
PLATINUM
That's the best plan, may I know at what available times are 8AM-12PM or 12PM-3 PM or 3PM-7PM you're available at your place? This is in regards to the home cable installation process.
8AM-12PM
Awesome! So, for the service activation I'd require your 16 digit credit card number. Could you please help me with the details?
7654 7890 9887
Could you please be more specific with the 16 digits credit card number?
7654 7890 9887 6543
Thank you for all the details, you're now a member of Bradford Act Cable service. It's been a pleasure assisting you, is there anything else I could help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!