hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
cancel my cable service
May I please know why would you want to cancel your cable your services?
yes
Please let me know the reason for such decision of you?
change to home phone
I apologize I won't be able to help you in this, please go through the guidelines and get back to me with your query?
sorry  my bill keeps going up
May I please know your name and account number so that I could check the details.
kannan 2896478935412365
Thanks Kannan! But The account number given by you is incorrect it should be just 12 digit, could you please check and let me know the correct one?
753698426512
Perfect! May I please know your email address and the last 4 digit of the SSN?
kannan@mail.com 3245
Perfect! Please allow me a moment to check the reason behind that.
ok
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contract has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
no thanks sorry yes
Great! Will activate that for you, it was great assisting you. Goodbye.