Hello there, how may I help you today?
I have an error on my bill Can you remove the charge on my bill
Oh okay! Could you please help me out with your full name, last 4 digits of your saving account, checking account and SSN?
6551
Sure, I'm here to help you out with the issue.
thank you can you also change my address on my account ? My full name is jon doe by the way  and last 4 of checking is 6551 last 4 of savings is 6588  and last 4 of my social are 8996
Amazing! Could you please help me out with the new address for me to update it?
i need it changed to 4345 welcome avenue brooklyn park mn 55414
Also I would like to inform you that I've removed the extra charge. You'll also receive an email to the registered email Id.
thank you very much One more question does your lower rates that i just saw on a commercial are they still available ?
I have also updated your address to 4345 welcome avenue brooklyn park mn 55414 in the portal.
thank you
I understand your concern Jon. However, for more insight into the bank rates, one of our members from the specialty team will get in touch with you to let you know more about the details.
okay thanks for the information
You're welcome! Is there anything else I may help you out with?
no that should do it for today
Fantastic! I’m so glad I was of help. Have a great day!