hai
Hey! Good morning! You're connected to Sam. How may I help you today?
actually i want to disconnect my cable connection
Oh no! That's upsetting to hear. May I know why you want to cancel your service?
actally i have already disconnect because i am moving to new place
Alright! But we've transfer service facility available would you like to avail that?
i am just conformming  that sorry at present i have no planning in connecting an other and your connection too i have shifted my location so go there and remove your setting i have played my balance amount already
Alas! We've transfer service facility available within 2 hours our agents will install everything and your service will also get activated. You can be stress free our associates will look after everything.
my name is Kenny and my ID 84729933
Thanks Kenny for helping me with your details. I can also provide you $5 on your next month bill as well.
ok but for next 2 months there won't any usage so it was waste of time and pay. let me see after 2 months later
Alright! Your absolutely correct on your part, in this case I can put your account on hold for two months.
no thanks i will get new one and don't forget to remove your connections setup. ok buy thank you
Yes! I'll mention that but before this I'd like to inform you that if you cancel your account now after two months you'll have to register and apply for a new account and this is again a long process and it might take a lot of time. I would suggest you to put your account on hold instead of cancelling your connection. I can also provide you $5 on your next months bill.
don't force me to do i said i cancelling it. its final don't take this conversation too long. that all
I hope we're connected? Alright! As per your request I'll cancel your account. You Alright! As per your request I'll cancel your account. You'll get a confirmation email after this. Thank you.
ok thanks and good buy have a nice day
Thanks for reaching out to us. have a great day ahead! Feel free to contact us for any other query. :)