Good afternoon, can you update me on the status of my claim please?
Good afternoon! Sure, I'll be happy to do that for you. Please may I know your name?
Anastasia Malone
Thanks, Anastasia! Please could you help me with the policy number?
That is APN021386546 I'm sorry I meant APN021384547 is the policy number
Sure, no problem about that. I'll change it for you right away. Please could you also share the claim number?
yes it is AAB154
That's great! I've got all the details needed. Thank you for sharing them with me. Please allow me a moment to check the status.
thank you
My pleasure. Thanks for staying connected. The payment has already been initiated. You'll be receiving the check in three days. Would you need anything else?