hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
change my home phone service
Sure thing! I'd be glad to help you in this regard. May I know your name and your account number?
lilly 896587458789
Awesome! Could you also please help me with the last 4 digits of your SSN number and the new service you'd like to change to?
6589 premium cable
Fantastic! Thank you for being in sharing the information. Allow me a moment, I'll get back to you with the changes.
ok
I appreciate your patience in staying connected. I'd like to inform you that, I've upgraded your home phone service to premium cable and this reflect on your bill from next month.
ok
Great! Is there anything else that I may help you with?