A very good morning! You've reached the Moon Airways customer service. How may I help you today?
Hello, can you help me find out my seat assignment please?
Sure, we are here to assist you always! May I know your last name please?
It's James.
Alright! Could you also share your booking confirmation number?
Sure. It's 4h5d3h.
Cool! Please allow me a moment while I check the seat that has been allotted to you. As I see, the seat which has been allotted to you is C3 which is a window seat.
Can I change that to an aisle seat if there are any left open please?
Sure, there was a cancellation just 10 minutes back. The seat number is R4, and is an aisle seat. Do you want me to confirm that seat for you?
Yes, please. That would be great.
Alright! I've confirmed the seat R4 for you. would there be anything else I may assist you with?