hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my devices not working hello there
Sure thing! I'd be glad to help you fix that. May I know your full name and your account number?
my name is jessu raj account number  4598 3698 7542
Awesome! Could you please help me with the last 4 digits of your SSN number and if the green light on the router is working?
ssn 8462 yes
Perfect! Not a problem. To avoid certain issues again, I'll get a replacement done for you. Our executives will reach you within 2-3 business days. Maybe that would solve the problem.
okay
Great! Let me know if there would be anything more I could be of help.