hi
Hello! Welcome to CalTech Support. How may I help you, today?
i am unable to send message on skype
I'm sorry you had to face this. However, don't worry, I'll help you resolve the issue right away. Could you share your name and the account number?
john 8795
Sure, John. I would also require you to share the company you're working for.
ibm
Sure, thanks for sharing the details. Could you check and tell me if you're using the latest version of the application?
its old version
Okay. I request you to upgrade to the latest version right away. Coukld you do that and let me know if you're able to send the messages?
ok its working now thank you
That's great! I hope I've helped. Would you need anything else?
no
You're welcome. Please fell free to reach out to us again for any queries or assistance. Have a great day!