hai
Hello there! Welcome to Brad Ford Web services, how may I help you today?
my bill keeps going up
I apologize for that, could you please let me know your name and the email address?
yes sure my name is jeni de and email address is jj009@e-mail.com
Thank you Jeni, may I know the last 4 digits of SSN?
amazing SSN number is 9825
Perfect! May I know how much extra has been charged on the bill?
15% extra on the bill
I'm so sorry for that, please give  me a minute to proceed further.
yes okay not a problem
I really appreciate for staying connected. As you've failed to pay the previous month bill. Please ensure to pay the bill on the right time to avoid the inconvenience.
yokay
Is there anything else I could help you with?
no thanks for your wonderful help
My pleasure! Thank you for reaching out to us, have an awesome day ahead!