Hello! Good morning! Welcome to Sky Airway Customer Service! How may I help you today?
Hello i am contacting you guys to get more information about my boarding and seating arrangement
Sure! I'll definitely help you out in this concern, May I know your full name please?
Marcus Jones
I'm glad to assist you Marcus! Could you please share the booking confirmation number?
Sorry at this moment i'm unable to get my confirmation number as i'm not home at the moment when i wrote it down.
I'm so sorry, I won't be able to help you out. However, after you reach home you can contact us. we'll help you out in getting your seat number and boarding pass.
Are you sure you can not look up my information from my name?
I apologize for the inconvenience, we have wide customer base, We'll have many customers with the same name. Instead of helping you with the wrong details. I'd request you to please contact us when you have the booking confirmation number with you.
I forgot a confirmation number was sent to my email address, here is the number for you:123456785
Alright! That's awesome. I'm sorry, that's wrong booking confirmation number, it must be 6 characters (mix of letters and numbers).
3D2E98
Absolutely correct! Just allow me a moment I'll go ahead and check your seat and let you know.
thank you
Awesome! As I've check with my resources, your seat number is 145buh, It is an Aisle seat. I hope that will be helpful?
Thank you those are all questions i have today.
You're most welcome, would there be anything else I may help you with?
That is all.
Thank you so much for reaching out to us! It was my pleasure assisting you. I hope you have a safe journey, Have a great time. have a great day ahead! Bubye! :)