HI GOOD MORNING
Hello! Good morning. Welcome to LMT software services. How may I help you today?
I AM EXPERIENCING ISSUE WITH MY OUTLOOK. IT IS FREEZING.
I apologize for the inconvenience. I'd be glad to help you with that. May I know your name and the last 4 digits of your account number please?
JOHN AND ACC NO. IS 5454
Awesome! Could you help me with the name of your company as well?
TCS CORP.
Superb! Could you please try to install the latest version of Skype and open that?
I AM TALKING ABOUT OUTLOOK
I'm so sorry. Please install the latest version of Outlook and check whether the issue is resolved.
LET ME CHECK PLEASE GIVE ME A MINUTE,
Sure! I'll be waiting for your response.
THANK YOU.
I hope there are no issues now?
GREAT, IT IS WORKING NOW. THANK YOU.
Perfect! Is there anything else I might help you with?
NOTHING ELSE THANK YOU.
Fantastic! It was good to assist you. Have a nice day. Bye.