HIAM RAKESH
Hello there! Welcome to Brad Ford Web services, how may I help you today?
WHY YOU KEEPS BILL GOING UP
I'll surely look upon that for you, may I know your name and the email address?
RAKESH,RAKI23@gmail.com
Thank you Rakesh, may I also know the last 4 digits of SSN?
i 7896 i would like to cancel your cable service
Thank you for the details, could you please let me know how much extra amount has been on the bill?
480
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of 480. Please ensure to pay the bill on the right time.
i will pay on 28th of last month
I I'm so sorry for that however, the payment was not made.
always like this only so i like to cancel your cable service
I apologize from our side, we can provide you the best 10% offer for the next monthly bill.
ok i accepted but one more time it will happen like this that time am not accepted your apologize
Thank you for cooperating. Is there anything else I may help you with?
no, thanks for this much of help
You're most welcome. Have a great day!