hI This is Karthick
Hey there, how may I help you today?
I have an error in my credit card
I'll be glad to assist you with that. Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
4233 and 4741
Perfect! May I know the date and amount of the charge?
21st June 2018 Amount $47
Thank you for the details. Kindly give me a minute.
Ok
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
Thank you so much
You’re most welcome. Is there anything else I could help you with?
nothing else, thank you
Always a pleasure. Have a great day.