Hey there, how may I help you today?
hi
Hi there, how may I help you today?
My last credit card was charged some amount
I'll help you with that. May I know your name please?
Ram I don't know why did they charged?
Thank you Raj, Could you let me know the last 4 digits of SSN and credit card account number please?
SSN : 2584
I apologize for the error. Please provide the above details to process with the error.
do you want 16 of credit card number ? or last 4 digit of credit card number
Please help me out with last 4 digits of credit card.
hmmm ok., 2574
Awesome Ram! May I also know the date and amount charged?
$22
Could you please be more specific about the date?
13-06-2018/ around 1.45pm
Thank you so much for the details Ram, Will initiate the details and report the error in a while. Kindly give me a minute.
Hmmm sure, I am waiting. hello
Thank you very much for staying connected. Your error of $22 as on 13-06-2018 has been successfully reported. The amount will be refunded in few days, please let us know if there's any other errors.
Thank you. There's no other errors.
You're most welcome Ram. Have a great day.