HI
A very good morning, How may i assist you today?
I NEED TO CHANGE MY ADDRESS ON MY A/C
Sure thing, May I  know your name and the card number please?
NAME : SUNITHA 0051
Perfect! May I also know the last four digits of your SSN?
8854
Awesome. May I know the new address , so that I can update the same for you.
885 SHAM STREET WEST ROAD ZL 80005
Great. I have gone ahead and updated the new address for your convenience.
OK
Would there be anything else I may help you with?
YES, MY CREDIT CARD EXTRA CHARGE REMOVE
sure, one moment
OK
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.