hi
Hello there my name is Casey. How may I assist you today?
my internet bill is too high
Oh! that sounds sad however I'll let you know the reason right away. May I know your name please?
kavin
Thank You and also Id need the email id to process the request.
kavin67@gmail.com
Thank you. Also Id need the last 4 digits of your SSN.
9682
Thank you. I see that due to increase in government taxes and expiry of your account the bill reflects a high amount.
ok
Thank you! Is there anything else I may help you with today?