HI GOOD MORNING]
Hello! How may I assist you?
I NEED A COPY OF INSURANCE FOR MY CAR
I'll help you out with that! May I know your name?
NAME: MILAGROS
To find out your documents I'll be needing more details. Could you help me out with the make and the model of your car?
HONDA CIVIC
Could you also help me out with the manufacturing year of the car?
2016
Thank you for sharing the required information, please stay connected while I go ahead and do the needful.
OK
Thank you for staying connected,  I'd like to inform you that I've found your documents which I will mail to your address and they'll reach you in the next 2 business days.
OK THANK YOU
You're welcome! Would there be anything else I may assist you with?
NOTHING ELSE
Awesome! Thanks for connecting with us, hope you have a wonderful day ahead!