Hello! Good Evening, Fast net cable services. How may I assist you today?
good morning g eve my device is not working are you there
That's bad, I'll be able to help you int his, may I please know if the green light still working?
no the green light is not working
Alright! No worries, I'll just send you a replacement device. May I please know your name and account number?
my name  nordni and my account number is 548787878787
Thanks Nordni! Could you please let me know the last 4 digit of your SSN?
5487
Perfect! Please stay on hold while I check the details and get back to you.
ok
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
sound good thank you no thanks for your assistance
My pleasure! It was great assisting you, have a great day. Goodbye.