Hey there! How may I help you?
hai fixing the screen
May I please know if your phone screen is damaged or broken?
damaged
It is so sad, but don't worry I'll be able to help you in applying for a replacement would you like me to do that?
ok
Great! May I please know your full name?
ajith
Thanks Ajith! Could you please share your phone number?
991245672354
Perfect! May I please know your email address on the account?
ajith@gmail.com 87/565 madurai
Perfect! Please allow me a moment to check with the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. would that be okay?
no thanks
Anything else I may help you in?