hi
Hello! Good morning, Fast net cable services. How may I assist you today?
my internet bill is too high
May I please know your name and account number so that I could find the reason for you?
Hills Tony, SSN : 1041 sorry 7685 4768 7656
Thanks Hills! I appreciate your effort, should I confirm 1041 as your SSN number?
yes
Amazing! Please let me know how much extra amount was charged to you?
$65
Please allow me a moment so that I could check the details.
Ok, I wait for your information.
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
yes
Great! Will do that for you, anything else I may help you in?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Alright! It was great assisting you, have a great day. Goodbye.