Hi there! Welcome to Metro software solutions. How may I help you today?
hi good morning
Hi there! Good morning and welcome to Metro software solutions. How may I help you today?
outlook is not working
Oh! I'm really sorry to hear that. I will definitely help you with your issue. May I know your name and the last 4 digits of your account number, please?
name:jack no:9637
Superb! May I also know the name of your company, please?
fio company
Awesome! Thank you for the details. Could you please give me a minute while I check the server status for you? while i look over into your issue?*
ok sure
Thanks for your precious time. Your Outlook version is expired. Shall I update it to the latest 9.6.5 version for your convenience?
ok i try
Thanks for responding! Dear customer, please give me a minute while I update it for you?
problem is solved
That's great! I am really that your issue got fixed up. Will there anything else I may help you with?