MY PHONE WAS CRACKED
Hello! I'm sorry about that. May I know your name?
ROBIN SINGH
Robin could you also help me out with your phone number and the email address associated with the account?
+1-789-456-1234 MAIL ID - ROBY456@GMAIL.COM
Thank you for sharing the information, please allow me a moment while I check with the department.
OK
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
OK SURE
Thank you! Is there anything else I may assist you with?
NO THANK YOU SO MUCH
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