Good Morning
Good morning! How may I help you?
I just realized that my cared is expired and I haven havent received a new one
Sure, I'll be happy to do that for you.  Please may I know your name?
Jennifer White
Thanks Jennifer! Please could you share with me the credit card number and also your SSN number?
The last 4 of my social are 5644, and my card number is 1234-0000-8596-9865
Thanks again. Please give me a minute to initiate a request for a new card.
Thank you!
I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?