Hello I need some assistance
Good morning, thank you for contacting enterprise software company, How may I help you?
I had an issue with the software Salesforce
Not to worry let's get your application checked. Could you please help me with your name?
My name is Greg
Sir, what is the issue with the application? that's bothering you.
My software refuses to update properly
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
My company is JRM Holdings and my account number is 5093
Awesome! I've resolved your issue, On your behalf I've updated the latest version. Could you please open and check if the application is opening (running) or not?
Ok one minute
Let me know if it's still not working.
Looks like everything's in order
Awesome! Would you need anything else I could help you with?
Actually yes, one more thing about the same software
Ahaan! What's the issue sir?
I wasn't going to contact customer support over it, but since I'm here I use to get graphical errors using the software that would cause my computer to blue screen. Will this update fix that?
I can fix your system's software and update it to a new version. You will be able to work again without any blue screen appearance.
If you can do that for me that'd be very appreciated!
Could you please share your screen so that I can access your system and account to resolve the error for you.
No problem
Could you please share your screen?
I'm doing so now
Okay. give me a moment here. Awesome! I've resolved your issue, On your behalf I've updated the latest version. Could you please restart the system and check?
No problem
Let me know if it's still not working. Are we still connected?
Okay I just restarted and things seem to be working fine. If I have any problems with it later I will be sure to contact again
Awesome! Would you need anything else I could help you with?
That should be everything. Thank you for being so helpful!
Thanks for reaching out to us.  Have a great day ahead.