Hello
Hello there good evening! Sky high customer services, How may I help you today?
I need to check my seat assignment please
Absolutely! I'll be happy to help you in knowing your seat arrangement, could you please let me know your last name?
My last name is Johnson
Thanks you Johnson! I'll be needing your booking confirmation number in order to check your seat details, could you please share?
My number is 13462837GH
I'm sorry, the booking confirmation number given by you is incorrect it must be a mixture of number and alphabet and be only 6 character. Please check and let me know the correct number.
I am sorry it is 12345G
Great! Please stay on hold so that I could check the details and get back to you.
OK
Thanks for being on hold, I've checked the details your have been assigned the seat 5D it is a window seat, hope that is okay for you?
Hmm, no I would rather have an aisle seat please
Alright! I'll have a look at the seat arrangements and let you know if there is any seat available at Aisle. Please stay connected.
OK
Thanks for staying connected, there is an Aisle seat available and I've confirmed it for you, your seat number now is 3A. Anything else I may help you in?
No that will be all, thanks
My pleasure! IT was great assisting you, have a safe flight. Goodbye.