A very good morning. How may I help you today?
hii i have some error in my account could you please help me?
I'll help you assisting that. May I know your name please?
some error in my credit card bill
May I know your name please?
My name is ayyappan
Could you let me know the last 4 digits of SSN and credit card account number please?
What is your name
My name is Spencer, I'll be assisting your bank concerns. Could you please help me out with the above details?
7200
Could you be more specific about account number?
yes should i give my acc no?
Yes Ayyappan, Please provide the last 4 digits of account number.
7200 this is my last 4 digits of my account number?
Could you let me know the last 4 digits of SSN?
6640
May I know the date and amount of the charge?
12/06/2018 amount 20000
Awesome! Kindly give me a minute.
ok
Thank you very much for staying connected. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
ok
Perfect! Is there anything I could assist you with?
ok
Is there anything else I could help you with?
change my address on my account
For sure. May I know your new address as well?
55/23 willington street
Perfect! Your address has been successfully changed to 55/23 willington street and will be updated for further bank concerns.
ok enough
Awesome! Thank you for reaching out to us Ayyappan, please feel free to reach out for further concerns.