Hello
Hello! I'll be glad to help you out. May I know your query?
Yes, I would like to get an update on data usage for my account
I'll surely help you out with that. May I know your name and your account ID?
Yes, my name is Bethany Frankel and my account number is 68462480 Are you there?
Bethany, I'd like to inform you that according to my sources you've been subscribed for 50Gb data pack out of which you've used 48.5Gb till date. I'd like to suggest you to upgrade your internet pack so that you won't be charged more for exceeding the limit.
Can you tell me how much data I used each of the last 3 months
Sure, I'd like to inform you that in the month of June 2018 you've used 48Gb of data, July 2018 you've used 46Gb of data and in the month of August 2018 you've completely used up your data pack.
Ok, so in August can you tell me who used in my family the majority of the data
Sure thing! According to my sources, Bethany used 22Gb of data, Jack used 23Gb of data and Miley used 5Gb of data.
Can you please give me the same information for June and July?
I'd like to inform you that in the month of June, Bethany has used 24Gb of data, Jack has used 20Gb of data and Miley used 6Gb of data, and in the month of July Bethany has used 18Gb of data, Jack has used 24Gb of data and Miley has used 8Gb of data.
Also, I'd like to view my current bill for this month and how many days remain in this month
Alright, I'd like to inform you that your current month bill dated from 1 September 2018 to 27 September 2018 states an amount of $56. I'm sorry I didn't get your question, could you please be a little clear?
Never mind on that. Can you tell me what upgrade options are available?
Sure thing! As you're currently using 50Gb data pack the other options we have are 75Gb pack and 100Gb pack, would you like to upgrade to 75Gb pack?
what is the cost?
It would be $80 per month.
Ok, that is not going to work with our budget. I will keep our current plan for now. Thanks for your help.
Oh okay! You're welcome! Would there be anything else I may assist you with?
No,that's it. Thanks
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead.