HII
Hello. How may I help you?
I HAVE CREDIT CARD BILL CHARGE REMOVED
Surely I will help you. May I please know your first and last name?
MANI MAGALAI
May I also know the last four digits of your SSN?
2565
Perfect! I'd also require the complete 16 digit credit card number.
2587456925648526
Thank you. Could you help me with the date and amount of the charge?
25/05/2018 250$
Thank you for sharing the information. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK
May I confirm if all your questions have been answered for today?
YES
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.