hai
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
my devices not working
Oh that's bad, may I please know if the green light on the device still working?
yes
Alright! No worries, I'll be applying for a replacement device for you, could you please let me know your name?
Daniel
Thank you Danile! May I please know your account number and the last 4 digit of the SSN?
My account number 4895 7846 7998 and SSN 7854
Perfect! Please allow me a moment to proceed further.
okey
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
no thanks
Alright! Feel free to reach us when needed, have a wonderful day. Goodbye.