hi
Hello! How may I assist you today?
my iPhone screen just cracked
I'll help you out with that! May I know your name?
raj
Raj could you also help me out with your phone number and email address associated with the account to check?
8542635815 raj@gmail.com
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful.
ok thanks
Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
ok thanks
You're welcome! Is there anything else I may assist you with?