hai
Good morning, thank you for contacting enterprise software company, How may I help you?
i want to update my skype software
Not to worry let's get your application updated. Could you please help me with your name?
my name is bala
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
company name is amazing boys and  last 4 digits of your account number 4582
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
okay thanks for your information
The application should be working perfectly fine now. Could you please check it?
okay sure
Would you need anything else I could help you with?