hi
Hello there! How may I assist you today?
my pf sorry my phone is damaged
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
ramba
Thanks Ramba! May I please know your contact number and email address on the account?
contact number : 890 675 4590 email address ramba@gmail.com
Perfect! Please allow me a moment to check what I'll be able to do in this regard.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?
nothing else
Alright! Feel free to contact us in need, have a great day. Goodbye.