HII
Hey! A very good morning to you. How may I help you today?
I LOST MY CREDIT CARD
Sorry to hear that. Surely I will help you. May I please know your first and last name?
NIRMALA DEVI
May I also know the last four digits of your SSN?
1384
I'd also require the complete 16 digit credit card number.
2567852645289852
Could you help me with the date when the card was last used?
12/06/2018
And was a police report filed?
YES
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK THANK YOU
You're most welcome. Would there be anything else I may help you with?