hello I would like to close my account
Hi there, how may I help you?
I would like to close my checking account
Yeah sure, may I know your name please?
Emily
Emily, could you please let me know your last 4 digits of SSN and account number please?
4612 is the last 4 of my SSN and my account number is 992288
Thank you Emily. Kindly give me a minute. Thank you for staying connected Emily. I've initiated your account. A confirmation e-mail will be sent to you very soon.
You closed my account right?
Yes Emily. Is there anything I could help you out with?