hai
Hi! Welcome to global cable customer service. How may I help you toda today? *
i want cancel cable service
I'm sorry but I can't help you with that. I can only resolve bill increase issues.
yes
I'm sorry but I can't help you with that. I can only resolve bill increase issues. Do you have any bill related issue?
yea cable bill increase
Oh! I'm so sorry to hear that from our valuable customer. To help you out with your issue, may I know your full name, email address and the last 4 digits of your SSN please?
7410
Hope we're connected?
yes connected
Awesome! May I also know your full name and email address please?
jai email jai123@gmail.com
Great jai! Thank you for the details. Just give me a minute, I'll contact my team and let you know why there is increase in your bill.
ok
Thank you for waiting. I contacted my team and it seems that your contract has expired and so you no longer have the promotional rate.
oh ok
I hope I helped you with your query. Will there be anything else I can do for you?
no thanks
Okay! Thank you for connecting with us. For any query feel free to reach out to us. Have a nice day. Bubbye :)