Hello!!
Hey there! How may I help you today?
I want to know my claim status, can you help me?
Absolutely! I'll do my best to help! May I first know your name?
I am Beatriz!
Good to hear from you, Beatriz! Please could you share the complete policy number?
Sure! My policy number is EIK521368541
That's great! Please could you also share the claim number?
CKE845 Please correct my policy number EIK521386451 instead EIK521368541
Okay. Sure! I'll do that. Please allow me a minute.
Ok
Thanks for your patience. The payment has already been initiated. You'll be receiving the check within the next three days. Would you need anything else?
That's all. Thanks
The pleasure is mine. It was great assisting you today. Have a great day!