hai
Hi! Welcome to universal cable customer service. How may I help you today?
i wand a new cable connection
Great! You're in the right place. To proceed further, may I know your name and email address please?
that's nice name is rosy buela and emaill address is ros100@e-mail.com
Perfect Rosy! may I also know your residential address please?
yes sure my address is 900 st 8th road miami usa
Awesome! We've three different services as of now :  basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). What would you prefer ma'am?
i like to have platinum service plan
That's a great choice! We've three different time slots for cable installation :  8AM-12PM or 12PM-3 PM or 3PM-7PM . Which time slot would you prefer?
i like to have first option
Just to be clear your preferred time slot is 8:00 AM - 12:00 PM. Is that right?
yes that's right
Fantastic! For your service activation I need to know your credit card number, would you mind sharing that with me?
yes the credit card number is 2493 2978 468 2493 2978 4680 5647 hello there
Nice! Our executives will reach you within 2-3 days between 8AM-12PM . We hope you have a wonderful time availing our service Is there anything else I can help you out with?
no thanks
Thanks for connecting with us. For any query, feel free to communicate with us anytime. We're always here to help our valuable customers.
okay good bye have a wonderful day
Have a nice day. Goodbye!