Hello! Welcome to Blue Fire Software company, how may I help you today? I hope we are still connected?
yes I have problem with Outlook
Sure! Not a problem, I'll surely help you with that, could you please help me with your name and the last 4 digits of account number?
name: viji  no: 5896
Thank you, Viji! May I also know the name of the company you're working at?
HCL
Great! I hope that you've already upgraded to the latest version of Outlook, if not please upgrade to the latest version and let me know if the issue has been solved.
ok i try
Sure! Please take your own time.
ok
I don't mean to hurry you up, may I know if the issue has been solved?
probelm solved now , thanks thank you for support
That's great! I really appreciate that you did it by yourself, would there be anything else I could help you with?
no thanks
Always a pleasure! Thank you for reaching out to us, hoping to reach out to you further. Have a great day ahead!