hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my internet bill is too high
I really apologize for that, I'll surely look upon the reason behind the increase in the bill. Could you please help me with your name and the email address?
nisha & nisha56@gmail.com
Thank you Nisha, could you please help me with the last 4 digits of SSN?
1545
Perfect! May I know how much extra amount has been charged to the bill?
3$
Sure, please allow me a moment while I check that for you.
sorry 35$
Thank you for staying connected, as seen in the billing information you've failed to pay the previous bill. This is the reason for the extra charge of $35. Please ensure to pay the bill on the right time to avoid the inconvenience.
ok thankyou
You're welcome, is there anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!