Hello, Greetings of the day! How may I help you today?
Hi this is Anitha
Hey Anitha. Could you please help me with your query?
Yes, i wants to fix screen
Sorry sir. I'll be unable to fix the screen. However, may I ask you is your phone screen damaged or broken?
broken
Oh sad to hear that. I'll be glad to help you with that. Could you please help me with your full name?
Anitha Babu
Perfect! Could also share your contact number and your email address linked with the account?
number : 9875632450 & babuani123@gmail.com
I appreciate your patience in sharing the information. Would you please allow me a minute or two, while I do the needful? Thank you for staying connected. I'd like to inform you that, your broken device will be replaced with a brand new phone, and I request you to send the broken device in an envelope. We'll be unable to do the replacement, unless we get the envelope. Would that be okay?
ok
Excellent! Let me know if there is anything more that I may help you with?
nothing
Thank you for reaching out to us, It was wonderful serving you. Hope that was useful. Good day Anitha!