hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
That's depressing! Could you please help me with your full name and your account number?
Reinger Marianne, 6699 8909 3434
Awesome! May I also know the last 4 digits of your SSN number and the extra amount on your bill?
7443 45$
Perfect! Thank you for the details. Could you please allow me a for a moment, while I get this done for you?
Ok, I wait for your information.
Well, Ms.Marianne your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services.
ok
Great! Is there anything else that I may help you with?
nothing else
Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!