HII
I’ll help you with that. May I know your name please?
I NEED ORDER A NEW CARD AS THE OLD CARD IS EXPIRED
I'll be glad to assist you with that.  May I know your name please?
RAMYA
Thank you Ramya, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN: 2598/ A/C NO: 5073
Thank you for the details. Kindly give me a minute.
OK
Thank you for staying connected. The new credit card will be sent to the updated address shortly.
OK THANK
Perfect! Is there anything I could assist you with?
NO THANK BYEE
Thank you for reaching out to us. Have a wonderful day ahead.