HI
Hello there, how may I help you today?
I WANT CHANGE MY ACCOUNT ADDRESS
Sure thing, could you please help me out with your full name?
PONNU KANNU
Great! Could you also please help me out with last 4 digits of your credit card and SSN?
SSN - 8530 CARD NO - 4500
Perfect! Could you please help me out with your new address for me to update in the portal?
NO -98/99 JANMAM ROAD CH -85
Thank you for the information. Please allow me a moment while I do the needful.
OK
I highly appreciate your patience, I would like to inform you that I've successfully updated your address to NO -98/99 JANMAM ROAD CH -85.
THANK YOU
You're welcome! Is there anything else I may assist you with?
I MADE A PURCHASE OF $300 BUT IT SHOWS ME A $350
Apologies for the inconvenience caused to you. I'll help you to remove the extra charge.
OK
Could you please help me out with the date of the charge?
15/06/2018
Okay! Please allow me a moment while I check with the account.
OK
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of $50 from your account.
THANK YOU SO MUCH
You're welcome! Is there anything else I may assist you with?
THANK YOU BYE
Awesome! Thank you so much for your cooperation, have a great day!