Hello
Hello! Good morning, You're connected to ATA software solutions. How may I help you today?
Good morning I have issue while open the outlook. Can you help me with that?
Definitely! I'll help you out. Don't worry. May I know if you've upgraded your app to its latest version i.e version 9.0?
No. I have checked that. It is not latest version.
We found the root cause of this issue, As you told the app isn't upgraded and it seems like you We found the root cause of this issue, As you told the app isn't upgraded and it seems like you're using the expired version. Could you please update it by following these steps, Go to settings> more> check for updates.
Okay. Give me a moment. I have upgraded the latest version. Now it is working How can I get automatically upgrade?
Awesome! Thanks for cooperating, I've turned on the auto update option for you and the app will get updated over WiFi.
Thank you for your help, Sam.
Perfect! May I know your name and the last four digits of your account number?
My name is William Blake and the four digits of account number is 9543
Thank you! Could you please help me with your company name?
My company name is FR Techno Solution.
Thank you for helping me with your details. Would there be anything else I may help you with?
Nothing else. Thanks a lot.
Awesome! Thank you for contacting us! It was my pleasure assisting you. If you want any further assistance in any regards please contact us anytime. Have a great day ahead!