hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
i want to change my service
Sure! I'll be bale to help you in this regard, may I please know your name and account number?
puspha,a/c number:18936527834
Pushpa! The account number given by you is incorrect could you please check and let me know the correct one?
accont number:2763490167321018
I'm sorry but the account number given is incorrect as it only have 12 digits could you please check and let me know?
account no:864523092345
Perfect! Could you please let me know the last 4 digit of the SSN?
ssn number:4572
Great! May I please know what service are you currently using and to what service you'd like to change?
what are the service you provide
I apologize could you please let me know what service are you currently using?
cable service
Alright! To what service would you like to change to?
want to change from cable to internet
Alright! Please allow me a moment to process your request.
sure
Thanks for being so cooperative, I've changed your home cable services to Internet services with effective from now and this will reflect in your bill from next month. Anything else I may help you with?
nothing else,thank you
My pleasure! Feel free to reach us when needed, have a great day. Goodbye.