Hello there, how may I help you today?
Hi Drew
Hello!
my name is dove
Hello, Dove.
could you please help me to solve error my credit card billing and refund charged amount
Apologies for the inconvenience caused to you. I'll help you to remove the extra charge. Great! Could you also please help me out with last 4 digits of your credit card and SSN?
card number is 6000 and ssn number is 7000
Perfect! Could you please help me out with the date of the charge and the amount of the charge?
5/06/2018 charged amount is 250$
Thank you for the information. Please allow me a moment while I do the needful.
sure take your time
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of $250 from your account.
well .. change the my new address for my card
Sure! Could you please help me out with your new address for me to update in the portal?
PO BOX 700, River POOL Road, Washington ,WN-78541
I would like to inform you that I've successfully updated your address to PO BOX 700, River POOL Road, Washington ,WN-78541.
thank you so much for your work.. one more request
Sure, please tell me.
the company's new lower rates you saw in a commercial are available for me ?
I would love to help you with that. However, for more insight into the lower rates one of our members from the specialty team will get in touch with you to let you know more about the details.
sure please arrange for get back detailed info regarding my doubt .. thank you so much
I assure you that our representative will get back to you at the earliest.
you are welcome .. thanks
Awesome! Thank you so much for your cooperation, have a great day!