HI
Hello there!
SOME ERROR IN CREDIT CARD BILL
I'm sorry for the inconvenience, may I know your name please?
KS RAVI KUMAR
Thank you Ravi, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN-0365 A/C-7810
Perfect! May I know the date and amount of the charge?
28/06/2018 AMOUNT CHARGED-$50
Thank you for the details. Kindly give me a minute.
YES
Thank you for staying connected. The error has been removed and updated bill will be sent to you shortly.
OK THANKS
Always a pleasure. May I know if there's any other concern?
I WANT TO CHANGE ADDRESS
For sure, May I know the new address as well?
NO-10 RAIN COLONY <CH-78 NO-10 RAIN COLONY-CH-78
Perfect! Please give me a minute to proceed further.
OK
I highly appreciate for holding on. Your request has been successful.
OK THANKS FOR YOUR HELP
You’re most welcome. Is there anything else I could help you with?