hai
Hey there! How may I help you?
i ask for   fixing the phone screen
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
ok
Great! I'll do my best to help you with a replacement. Please may I know your name?
meenakshi
Nice to meet you, Meenakshi! Please could you share the contact number?
2356897845
Thank you. I'll also need the email address to help you further/
muthuraja1452@gmail.com
Thank you! Please stay connected!
yes
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.