Hello there, how may I help you today?
Hi, I lost my credit card. so kindly block it and provide new one.
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name?
Gunal
Could you also please help out with last 4 digits of SSN and credit card number?
9874 and 2458
Could you please help me out with your full credit card number?
5487147898753654
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
yes, I did it. 18-06-18
That sounds good. Please allow me a moment while I go ahead and block your card.
ya sure...
I highly appreciate your patience. I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
thank you so much...
You're welcome! Is there anything else I may assist you with?
nothing else
Awesome! Thank you so much for your cooperation, have a wonderful day!