HI
Hey there, you're connected to Star cable customer service! How may I help you today?
I NEED A NEW CABLE CONNECTION
Sure, may I know your name and email address please?
ROBIN@GMAIL.COM
May I know your name ?
ROBIN
Could you also share your home address please?
13 BOSTON STREET, MA 2301
May I know which cable connection would you like to sign up for? We have 3 available plans. One is basic, premium and platinum. Which one do you prefer?
PLATINUM
Awesome! That's a great plan. May I know when are you available so that our technician can come and install the cable at your home. There are 3 time slots available i.e. 8AM-12PM, 12PM-3PM or 3PM-7PM?
3PM-7PM
Great! Could you also help me with the credit card number for activation?
6656 5236 1452
Perfect! Thank you for the details. Our technician will be there to activate the cable tomorrow between 3PM-7PM.
OK
Have a great day ahead and please do reach out to us in case of any further queries.