HI
Good morning, thank you for contacting enterprise software company, How may I help you?
I WANT TO  UPDATE MY OUTLOOK
Not to worry let's get your application updated. Could you please help me with your name?
LUCY
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
PST  LTD 4578
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
OK
The applications should be working perfectly fine now. Could you please check it?
OK I WILL  CHECK
Let me know if it's still not working.
OK
Would you need anything else I could help you with?
NO THANKS
Thanks for reaching out to us.  Have a great day ahead.