Hello, how may I help you today?
My last credit card bill was extra charged.
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Ramesh, 6547
Thanks Ramesh. Could you please share the complete credit card number?
5454254785412564
Could you please provide me the new address?
What?
Please tell me the date and the time of the error.
19-06-18 around 1.30Pm
All right. What was the amount charged?
$45
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
hmmm ok. I want to change my account address.
Could you please provide me the new address?
1/357 Sakthi nagar, Salem
Thank you for the information. I’ve updated the address. You’ll receive a confirmation message in a while. Is there anything else I can help you with?