Hello! welcome to star cable customer service. How may I assist you today?
Good morning, I'd like to ask a questions about last month's (August) bill. Specifically I'd like to know what part of my bill is for internet service
A very warm good morning. I'll definitely help you with your query. May I know your name and the last 4 digits of your SSN, please?
David Goosen and last 4 is 2188
Great! Thank you for all the details. Just give me a minute, I'll check your last month internet bill and let you know?
Thank you...I'll wait
Perfect! Thanks for waiting. Your last month internet bill came out to $50.
OK, now can you tell me what the cable bill was?
Sure David! Would you like to know your previous month bill, this month bill or the both?
Last month (August)
Superb! Just give me a minute and will get back to you?
OK thanks
Awesome! Thanks for staying on hold. Your previous month cable bill came out to $80.
That's $130 for cable and internet. I saw an ad for a promotion that was $99 for both of them. Do I qualify for that?
Yes you are right. I'm sorry but I can't help with this query. I apologize for that.
Who can help me?
You can call our toll free number. Our customer executive may help help you.
OK...if you would give me that number I would appreciate it.
Yeah sure you can call on our toll free number - 0000-9900-8890.
Thanks.
You are always welcome. I hope I assisted you properly. Will there be anything else I could help you out with?
No, that's it. Thanks again. Good bye
You are always welcome. Thanks for staying connected with us. For further queries, feel free to contact us. Have a nice day and take care. Goodbye :)