hi
Hello! Thank you for connecting to AIM Technical services department. How may I assist you with?
my skype is not work
I'm sorry to hear that but no worries as I'm here to solve your issue. May I know your name and the last 4 digits of your account number?
6666
Could you also please help me out with your name?
my name is john
Alright, John could you also please help me out with the name of the company which you're currently representing?
ok bye
I'm sorry but, could you please help me out with the name of your company?
i am work in mit
Should I confirm the name of the company as MIT?
yes
Thank you for the confirmation. Please allow me a moment while I go ahead and check what's wrong with the application.
ok bye
I highly appreciate your patience. I'd like to inform you that your application was not working because the application was not updated to the latest version, but no worries as I've updated the application to the latest version. Would there be anything else I may assist you with?