hai
Hello there! Welcome to Act fiber net services, how may I help you today?
change my service
For sure! Could you please let me know your name and the 16 digit account number?
jacks 4581623548956234
Thank you JAcks, may I also know the last 4 digits of SSN?
5187
Perfect! May I know which service you currently have?
yes
May I know which service you have?
platinum service
Perfect! May I know to which service you'd like to change?
platinum service
Sure! Please give me a minute to proceed further.
ok
Thank you for staying connected, you're now changed to the platinum service.
yes
Is there anything else I could help you with?
no thanks
You're most welcome. Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have a great day ahead!