hai
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
yes sir i need to know my device is not working. so having trouble
I'll surely help you with that, may I know your name and the 16 digit account number?
df4527869452
I apologize, could you please be more specific with your name and the 16 digit account number?
my name is john 000000001275
Thank you John, may I also know the last 4 digits of SSN? I hope we are still connected? Dear user, as there's no response I'd be forced to end the conversation. Thank you and have a great day!