hi Alex My last credit card bill was charged extra amount? so kindly solve this issue
Hello, how may I help you with today? I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
6587 9587 Raj
Thank you. Could you please let me know the date of the charge,time of the charge and amount of the charge?
18-06-18
Could you also share the amount of charge please?
$95
Thank you. Bear with me for a moment while our system finishes processing your information.
ya sure
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thanks, I want to change my address on your account
Sure! I'd be glad to assist you on this. Could you please help me out with the new address?
15/47, Santhosh street, IN
Thank you. Give me just a moment while I update that for you!
ya sure
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
ok thank you, May I know the company's new lower rates I saw in a commercial are available to me. can you tell me about it.
I'd love to help you on this one however one of our employee will get back to you personally about this one
hmmm
Would there be anything else I may help you with today?
nothing else thank you..
It was wonderful talking to you. Have a great day