Hi Riley
Hey! How may I help you today?
My last credit card bill was charged extra amount? so kindly solve this issue
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Durai Sey
May I also know the last four digits of your SSN?
2547
I'd also require the complete 16 digit credit card number.
5454545425748457
Thank you. Could you help me with the date and amount of the charge?
18-06-18
And the amount?
$48
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
hmmm
Would there be anything else I may help you with?
nothing else
Looking forward to seeing you soon.