hi, good morning
Hello there! A very good morning, how may I help you today?
Yes, this is Mathi Sekhar, my screen was just cracked
Sure! I'll help you with that, may I know the phone number?
This is Mathi Sekhar
May I know your phone number?
(562)-869-5278
Could you please let me know your email address as well?
mathi.sekhar59@mail.com
Perfect! As you've already insured your device with our company, please give me a minute to proceed further for replacement. Good news, Mathi! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
ok, thank you
Always a pleasure! Is there anything else I could help you out with?