Hey there!  How may I help you today?
hi
Sure thing! I'll get that for you. Could you please help me with your first and last name?
need to claim a status for my policy.. govind harish..
And, could you also share your policy and claim number please?
policy num-hgb239816738 claim num-gju672
Awesome! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
sure
Thank you for staying connected. I'd like to inform you that the payment is initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
sure..
May I confirm if all your have been answered for the day?
yes..confirm
Thank you for reaching out to us, I'm glad that I could resolve this for you.