hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
change my homephone service
Absolutely! I'd be glad to help you with that. May I know your full name and your account number?
jimmy 145236987485
Lovely! Could you also please help me with the last 4 digits of your SSN number?
2541
Awesome! May I also know the current service your using?
homephone service
And, also the service you'd like to change to?
premium cable
Perfect! Thank you for that. Could you please allow me a minute or two, while I get this done for you?
ok
Good news! I'd like to inform you that, I have upgraded your service premium internet service and this will reflect on your bill from next month. Will that be okay?
ok
Great! Would there be anything else that I may help you with?
ok no thanks
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!