Hello! Welcome to Airtel technical support. How may I help you today?
device is not working
Oh I see! I'll try my best to resolve the issue. Could you please provide your name, account number and the last four digits of social security number?
raj 584126585246
Please help me with the last four digits of social security number
58453
Thank you for sharing the details. Could you please check if the green light on the device is blinking?
yes
All right. I think something went wrong with the device. I see there is a warranty for the device. We can replace the router with a new one. Is that fine with you?
ok
Sounds good. Please provide me the delivery address so that I can raise a request to dispatch the replacement part.
ok
You're welcome. Is there anything else I may help you with?
no thanks
All right. Please do contact us for further issues. Have a good day. Bye now.