hi
Hello! How may I assist you?
my internet bill is too high
Please don't worry, I'll let you know the details of your bill. May I know your name and your account number?
Walker Al, 6656 2563 2541
Walker could you also help me out with the last 4 digits of your SSN?
1415
Perfect! Please allow me a moment while I go ahead and check with your account information.
Ok
I highly appreciate your patience. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
ok
Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!