Hey there! How may I help you?
Hi sir i need to report an important issue.
Sure, I'll help you do that. Please could you help me with the issue you're facing?
i am very sorry to tell that my credit card is lost.what could i do?
I'm sorry to hear that I understand you're upset, and I will do my best to help you. Please may I know your name?
ok sure,sir,myself jacob stefen
Don't worry,Jacob! I'll block your card for you soon. Please could you share with me the credit card number and also your SSN number?
oh thank you sir.it is 451200896352478 and 7895 accordingly.
Thank you. Please could you provide me with the date on which the card was last used?
oh sorry i was out of my mind due to tension.i made a mistake the card number is incorrect.please correct it as 45123023565698478 this is the right one.
No problem about that. Don't worry, I understand you're worried. However, I'll block your card as soon as possible.Please could you provide me with the date on which the card was last used?
ok sir.it was last used on 6/26/2018 at 5 pm
Thanks again. Have you filed a report with the police regarding this issue?
that is today abou an hour before.
I personally request you to file a report as soon as possible, as it is mandatory to do so in this case. However, I'll block the card to prevent misuse.  Is there anything else that I might help you with?
yes sir just half an hour before i have reported it to the police
Oh, I really appreciate you for reporting. Please give me a minute to block your card.
ok sir sure sir.please .
Thank you for staying connected. Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?
thank you sir for your great support.
You're welcome. Always a pleasure to assist customers like you. Have a great day!