Hey there!
Hello! Good morning! How may I help you today?
A very good morning! I have an issue with my phone. Would you help me with that?
Yes of course, I'll try my level best to help you out. Would you please elaborate more about the query?
The display of my Iphone has broken.
Oh no! I'm so sorry to hear that, I'll definitely help you out and do the best for you. May I know your first and last name please?
Thank you for understanding. My name is Benjamin.
hey Benjamin, Could you please help me with your phone number?
Sure, it's 444-568-9653.
Awesome, And lastly could you please share the email address?
For sure, the e-mail address is benjamin345@gmail.com
Perfect! Thanks for being so patient and cooperative. I'll go ahead and look into this issue. kindly, allow me a moment.
Thank you Sam. Take your own time.
Thanks for waiting Benjamin, Good news! I've made a request for replacement of your current device with a brand new phone! provided that you'll have to send us the damaged phone in return envelope and then you'll we will send to you the new phone. I hope that's clear?
Awesome! That's a great news! It's all clear. Will be sending the damage phone soon.
Then only* That's great to hear! I'm glad that I could resolve this for you. Is there anything else I may help you with?