hi
Hi there, how may I help you today?
may screen
I apologize, could you please be more specific with the concern?
sorry my screen fixing
No problem at all. Please don't be sorry. I'll help you with that. However, I'd require the following details. May I know your name and phone number?
balu 9877442211
Thank you Balu, may I know your email address associated with the account as well?
balu@gmail.com 115l kanniyakumary 628101
Thank you for the details, please give me a minute to proceed further for the replacement.
ok thanks
Good news! I've initiated the replacement, the replacement takes place shortly however for the replacement you have to send the current device in an envelope.
ok thanks
Always a pleasure! Will there be anything else I could help you with?
no thanks
My pleasure! Thank you for reaching out to us. Have a wonderful day ahead.