HELLO
Hello there, How may I help you today?
I AM IN NEED OF A NEW CARD AS MY OLD CARD GOT EXPIRED LAST WEEK
Don't worry I would be glad to help you out in this regards. May I know your name please?
THANKS.. S MICHAL ROY'
Thank you. To get your bank details I would need your last 4 digits of SSN.
IT IS 4961
Perfect. Could you please provide me your complete credit card number.
OK 7146 3287 4925 6571
Thank you. Could you please provide me the date when card was last used.
HMMM.. GIVE ME A MINUTE IT WAS ON 13TH JUNE 2018
Furthermore I'll like to know that, was a police report filed for the same?
YES. I DID
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
TWO DAYS BEFORE I FILED A COMPLAINT FOR MY EXPIRED CARD. NO.. MY CARD IS NOT MISSING.. I NEEDED A NEW CARD, AS THE OLD ONE GOT EXPIRED
Oh!  apologize
NO PROBLEM
I've issued a new one which will be sent to your address soon.
OH. HOW MANY DAYS WILL IT TAKE TO REACH ME
One week!
HMMM OK..
Anything else I may help you out with?