hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason behind the increase in the bill. May I know your name and your account number?
name: israth account: 6788 4567 0987
Israth could you also help me out with the last 4 digits of your SSN?
4567
Perfect! Please allow me a moment while I go ahead and check with your account.
ok
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to increase in the tax rates which increased from 2.5% to 5%.
ok thank you
You're welcome! Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!
ok bye
Goodbye!