HI MY DEVICE IS NOT WORKING
Hello! Good morning. Welcome to LMT cable services. I'll help you with that. May I know your name please?
THIYA
Alright Thiya! Could you share your account number please?
8547 5869 4210
Superb! Could you help me with the last 4 digits of the SSN as well?
8569
Great! May I know whether the green light on the device is blinking or not?
YES\
Great! We'd be sending a replacement device to you. Is there anything else I might help you with?
NOTHING ELSE
Perfect! Thank you for reaching out to us. Have a great day. Bye.