A very good morning! How may I help you today?
hai
Hey there!
need fix the phone screen
I'll help you with that however, I'd require the following details.
ok
May I know your name and the phone number?
Violet Sanchez 9985632158
Thank you Violet, could you please let me know the email address associated with the account?
jacks@comcast.net
Awesome! As you've already have an insurance to the device, please give me a minute to proceed further for the replacement.
ok
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
ok
Will there be anything else I could help you with?