HI
Hello there, How may I help you today?
I HAVE REPORT OF CREDIT CARD CHARGED REMOVED
Reminder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly have a natural conversation and please be conversational as much as possible.
OK
Thanks for understanding. May I have your name please?
RAJI
Thanks Raji. To pull up the information I will require your last 4 digits of the SSN.
2221
Perfect. Could you please provide me your complete credit card number.
9587124595124587
Thanks. To process the request I'll now require the date of charge and the amount of charge.
06/06/2018 AND $50
Thank you for the information. Lastly I'll require the time of charge.
17:41
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU
My pleasure. Anything else I may help you out with?
NO, THANK YOU SO MUCH
Thank you for using our live chat service. I'm now closing this chat. If you have any other concerns in the future, please don’t hesitate to let us know. Have a great day!