hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my  having trouble connecting to the internet
Not to worry! I'll surely help you in this regard. Could you please help me with your full name and your account number?
my full name is asarun pandi and account no is 7521346985741236
Lovely! May I also know the last 4 digits of your SSN number?
my ssn no is 4442
And, also could you please restart the router and let me know if your are still facing the issue?
yes
That's alright! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
ok
Great! Would there be anything else that I may help you with?
no thanks
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!