HI
Hello! How may I help you?
I MADE A PURCHASE A OF $320 BUT IT SHOWS ME A $360
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please may I know your name?
RUKUMANI
Thank you Rukumani. Please could you help me with the credit card number and also your SSN number?
CARD NO - 7304 SSN - 9705
Please could you also provide me with the amount charged and also the date on which it was charged?
EXTRA CHARGED $40 DATE - 16/06/2018
Thank you so much. Please give me a minute to check this.
OK
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?