Hello, how may I help you with today?
HI I MADE A PURCHASE OF $200 BUT IT SHOWS ME A $350
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
NAME - TANU SSN - 4268 CARD NO - 7536
Thank you. Could you please let me know the date of the charge and time of charge.
DATE - 17/06/2018 TIME - 06.35
Thank you. Give me just a moment while I update that for you!
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK THANK YOU
Your welcome, would there be anything else I may help you with today?
THANK YOU SO MUCH BYE
It was wonderful talking to you. Have a great day