Hi
Hello! Good evening, Fast net cable services. How may I assist you today?
I want change my cable service
Do you mean you want a new cable connection or want to change it?
yes
You want to have a new cable connection, right?
yes
Great! I'll be able to help you in this, may I please know your name and email address?
Lillianna Villa LilliannaVilla@gmail.com
Thanks Lillianna! Could you please let me know your home address too?
no Are we connected?
May I please know your home address?
9138 Theatre Court 
Deerfield Beach, FL 33442
Great! May I please know at what time will you be available so that we could come for cable installation?
no Are we connected
Please let me know if you will be available between 12pm to 3pm for the cable installation?
okay Are we connected?
Great! Would you like to have basic, premium or platinum pack?'
no
If you want cable which plan would you like me to activate basic, premium or platinum?
yes
Do you like to have premium?
yes
Alright! Please let me know your credit card number?
75682649264
Amazing! Please allow me a moment to book the time for cable installation for you.
okay
Fantastic! I've processed your request and soon you'll get the message of payment and also the time slot we will come at please make sure you are available. Anything else I may help you in?
Nothing else Thank you very much Have a great day
You're welcome! It was great assisting you, thanks for choosing our services. Goodbye.