HI HI SOME ERROR IN MY CARD BILL
hey there, good morning! Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
KARTHICK
Okay, could you also share the last four digits of your SSN?
SSN-4561 A/C-1278
well Thanks for sharing that information, I'll also require your 16 digits credit card number?
7845123265984512
Could you also please help me with the date, time and amount of the charge?
06/26/2018 CHARGED$10
Firstly, I'm so sorry that you were charged incorrectly, I know you might be frustrated with these issues, but trust me we are working on it and we will fix this very shortly. However for now I've made a request for a refund of $10 which you will probably receive within 48 hours. Is there anything else I may help you with for today?
YES CAN YOU PLEASE CHANGE ADDRESS NO-894/55 ROOKU ROAD TL-36
hey, Thanks for sharing your new address, Please hold on while I change that for you.
OK
Awesome, I've changed your address, and also I'd like to inform you that you'll from now receive all your bank statements and post on your new address.
OK THANKS
Would there be anything else I may help you with?
NO BYE
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!