HI...
Hello, Good morning. I'd be glad to assist you today!
YES GOOD MORNING I MADE A PURCHASE AMOUNT $500 BUT IT SHOWS ME A $650
How may I help you today?
I MADE A PURCHASE AMOUNT $500 BUT IT SHOWS ME A $650
I certainly understand the inconvenience you've experienced, May I know your first and last name please?
SHEELA
Okay, great. could you please help me with your last name ?
SWEETY
Could you please share the last four digits of your SSN?
SSN NO-8784
Awesome, Would you please the 16 digits of your credit card number?
5689451274125630
Okay, awesome. Sheela could you please share the date, amount and time of the charge? I hope we are connected?
DATE ON 02/05/2018 TIMING 01.30 PM EXTRA CHARGE $150
Perfect! Please allow me a moment while I process with your request?
PLEASE TAKE AN QUICKLY
Good news! I've have made a request for a refund of $150 which will be credited into your account within 24 hours and also raised a complaint about the same. Is there anything else I can assist you with? I hope we are connected?
SO PLEASE CLEAR THE REQUEST SOON THANK YOU
Yes sure, I've already requested for a refund.