Hey there, how may I help you today?
I need to change the address associated with my card, please
I'll help you with that. May I know your name please?
My name is John Williams
Hey John, Could you let me know the last 4 digits of SSN and  the last 4 digits of credit card account number please?
2001, and 1432
Awesome! May I know the new address as well.
1234 Apple Valley
Awesome! Kindly give me a minute. Thank you so much for staying connected. Your address has been successfully changed to 1234 Apple Valley.
im sorry, i typed it wrong. it should be 1243 Apple Valley
Sure. I'll update the changes and proceed. Kindly hold on for a minute. Perfect! Your address has been successfully changed to 1243 Apple Valley.