Hi, Good Morning. My iPhone screen was just cracked. I wants to replace
Hi! It's a bad news, but don't worry I'll be able to help you get a replacement if you like?
yes
Sure! May I please know your full name?
Herman Angie
Thank You! May I please know your contact number and email address?
Ph: 623-875-6985 and Email : angie.herman55@gmail.com
Perfect! Please allow me a moment to check the details.
Ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
okay, I will send my old
Great! Anything else I may help you in?