hai
Hello there! Welcome to Act fiber net services, how may I help you today?
i have any discount
For sure! I'll help you with that, may I know your name and the last 4 digits of SSN?
name is james and SSN number is 8503
Thank you James, could you please help me with the 16 digit account number?
yes sure account number is 4537 2405 3430 7492
I hope we are still connected? Thank you so much, James. May I know if you're student or an active military member or over the age of 65 years?
i'm a stuent
Perfect! May I know which university you attend and the year of graduation?
BE first year graduation for MPK university
Awesome! May I know the year of graduation?
first year
I apologize, could you please let me know on which year you'll be graduated?
first year completing and studying in second year
Should I confirm that you're graduation year will be 2020?
oh sorry yes
Perfect! May I know the student ID number?
yes sure id number is 9689053
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. Could you please let me know which plan you'd like to choose?
i like platinum service
Awesome! Thank you for choosing the best plan, you're now upgraded to the best plan for the next 3 months. Is there anything else I may help you with?
no thanks for your help
You're most welcome. Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have a great day ahead!