Hey, I have a question about my account. I seem to have a double charge that I need to get fixed.
Hello there, May I know your name please?
Yeah, it's Steve Wilson.
Awesome!Could you let me know the last 4 digits of SSN and account number please?
5869 and 85712546
Awesome! Kindly give me a minute.
Sure!
Thank you so much for staying connected. The error has been fixed and updated.
Awesome, thanks!
You're most welcome. Is there anything I could assist you with?
nope, that's it.
Thank you for reaching out to us. It's a pleasure assisting you.