hi good morning.
Hello! Welcome to CalTech Support. How may I help you today?
my outlook is not working, it is freezing,.
I'm sorry about that. I'll do my best to help. May I know your name and the account number?
john and acc no. is 5454
Sure, thanks. May I also know which company you're working for?
tcs corp.
Sure, thanks. Could you check and tell me if you're using the latest version of the application?
yes, i am using the latest one.
Okay. I suggest you try uninstalling and reinstalling the application?
let me try that, please give me a minute. its working fine now thank you.
That's great! Would there be anything else that I might help you with?
nothing else, thank you.
It was great assisting you. Thank you for reaching out to us. Good day!