Hey! A very good morning to you. How may I help you today?
My last credit card bill was charged extra
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Rrajesh ram
May I also know the last four digits of your SSN?
5425
I'd also require the complete 16 digit credit card number.
5454125874569854
Thank you. Could you help me with the date and amount of the charge?
$42, 25-06-18
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thank you so much..
You're most welcome. Would there be anything else I may help you with?
can you tell me about the company's new lower rates i saw in a commercial are available to me
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.
thanks for your effort.
You can also call on our toll free number i.e. +91 8786765456.
hmm k
You're most welcome. Would there be anything else I may help you with?
nothing else..
Thank you so much for your time. You have an amazing day!