Hai
Hello! Good morning!
Some amount debited my account please remove
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.
OK quick
Yes sure, May I know your first and last name please?
Sierra Villarreal
Perfect! Could you please share the last four digits of your SSN?
4856
Great! Could you please share the 16 digits of your credit card number?
2255684868598564
Okay, Could you please help me with the date, time and amount of the charge?
18th jun 152$
Could you please help with the time of the charge?
8pm
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $152 which you've to receive within 48 hours. Would there be anything else I may help you with?
Thank you NO
Hey! did I resolve all your queries for today?
yes thank you bye
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Have a great day ahead!