HI
Hello! Good Morning, Welcome to media cable services, How may I help you today?
PLEASE CANCEL MY CABLE CONNECTION
I will surely help you out with that! But before we go ahead, I would like you to help me out with your name and 16 digit account number please?
Buckridge Guillermo, SSN : 2657
Thank you for the SSN but I would be requiring your 16 digit account number please?
4589 4959 3598 3438
Thank you Buckridge! Before you go ahead and cancel the service, could I please know the reason why you would like to cancel your account with us. I'd be glad if we could know the reason.
THANKING YOU GOOD BYE HAVE A GOOD DAY
I apologize! I haven't got your last response, I won't be able to cancel your account unless you provide a reason.
OK
Dear User, I'll be forced to end the conversation as there is no proper reply from your end. However you could raise a chat again once you are clear about your query.