HI GOOD MORNING
Hello! How may I assist you today?
MY PHONE IS BROKEN
No worries I'll help you out with that! May I know your name?
NAME: CASEY
Casey could you also help me out with your phone number and the email associated with your account?
CONTACT: 859 415 7485 EMAIL: CASEY451@gmail.com
Thank you so much for sharing the required information! Please stay connected while I go ahead and do the needful.
ok thank you
Thank you for staying connected, I'd like to inform you that we have issued a replacement for your phone and you'll receive a brand new phone. I also kindly request you to send the damaged phone with the same delivery agent.
ok thank you
You're welcome! Would there be anything else I may assist you with?