hi
Hello good morning! You have reached the helpdesk of IT department, how may I help you?
skype not working
Not to worry! I'll be able to help you, could you please help me with your name and last 4 digit of the account for the verification?
name:elaine account number:4569
Thanks Elaine! Could you please let me know your company name?
Airborne, Inc.
Great!  May I please know if the skype you are using is the latest version?
6.5
Alright! Could you please try uninstalling and reinstalling the skype application and let me know if you still face the issue?
ok
I'll be waiting! Please do let me know if you still face the issue.
ok
Is the problem solved or you still have the issue?
yes
Do you mean the issue is solved?
problem solved
Great! Is there anything else I may assist you ij in?
nothing else
Alright! Feel free to reach out to us when needed, have a nice day. Goodbye.