Hello, I would like to check my account balance.
Hello, I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
Mary Jane Thompson 5554
Thank you for the information. Could you also help me with the last four digits of your account number?
0002
Thank you for the information. Please allow me moment to check the balance
Thank you
Your welcome Jane would there be anything else I may help you with?