hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
why my bill keeps going up
I regret your inconvenience. I'd be glad to help you resolve the issue. May I know your full name and your email address?
narin narin55882@gmail.com
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
5866 300$
Thank you for that Mr.Naren. Please allow me a moment, while I get this done for you.
ok
I appreciate your patience in holding up. Well, I see that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill. I hope we are connected?
dont konw please cancel my service
Before we cancel your account, May I tell your that we are providing a one-time special promotion of 10% off on your next month bill. Would you like to avail that?
ok.i accept '
Wonderful! Thank you for continuing with Net Link services. I'll put you account under that promo offer and this will reflect on your bill from next month.
k
Amazing! May I confirm if all your questions have been answered for the day?
yes
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!