hi
Hello! How may I assist you?
having trouble connecting to the internet
No worries, I'll help you out with that. May I know your name and the 12 digit account number?
my name is suresh account number 985647125487
Could you also help me out with the last 4 digits of your SSN?
SSN 8547
Perfect! Should I confirm that you are facing connectivity issues?
yes
Okay did you try restarting your router?
ok
Did you restart your router?
yes
I hope the problem is resolved?
ok thanks
You're welcome! Would there be anything else I may assist you with?
no need
Okay! Thanks for reaching out to us, hope you'll have a wonderful day ahead.