Hey there, I hope your having a good day!
My credit card bill shows an error
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I know your first and last name please?
Elisa Pineda
Perfect! would you please share the last four digits of your SSN?
5783
Great! could you please share the 16 digits of your credit card number?
859302850382852
Okay, would you please help me with the date, time and amount of the charge?
03/13/2018 11:00 2100
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $2100 which you've to receive within 48 hours. Would there be anything else I may help you with?
Nothing else Thank you very much
did I help you in resolving all your queries for today?
Yes you answered all
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.