HI report an error in MY credit card bill and ask to have the charge removed
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
JAMES BOND 1457 1785
Thank you. Could you please let me know the date of the charge and amount of the charge?
12/06/2018 485
Thank you. Give me just a moment while I update that for you!
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
YES
Would there be anything else I may help you with today?
THANK YOU
It was wonderful talking to you. Have a great day