Happy Morning
Good Morning! How may I assist you?
I need to know why my bill keeps on increasing.
No worries, I'll let you know the reason. May I know your name and the account number?
I am Crystal Waston and my account number is 241538575912
Crystal could you also help me out with your email address and the last 4 digits of your SSN?
email address is crystal0754@mail.com and SSN number is 3578
Thanks for providing the required details. Please allow me a moment while I go ahead and check with your account.
Please have your time
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
Please change my service as it is not have good speed.
I request you to please give us a chance, I'll ensure that you won't be having slow internet problem from next month as we are installing new towers and also increasing the speed of the internet.