Hello
Hello there, How may I help you today?
Someone has stolen my credit card. Please do anything needful.
Don't worry. I would be glad to help you out in this regards. May I know your name please?
My name is Matthew S. Eskridge
Thank you. To get your bank details I would need your last 4 digits of SSN.
The last 4 digits of SSN is 5492
Perfect. Could you please provide me your complete credit card number.
My credit card number is 5158 1858 2957 3698
Thank you. Could you please provide me the date when card was last used.
It has used on 14 June 2018.
Furthermore I'll like to know that, was a police report filed for the same?
Yes. I have filed a complaint.
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
Oh Great! Thank you for your help. Casey!
My pleasure. Anything else I may help you out with?
No else. You are really helpful.
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