Hi Sam I lost my credit card Are you connected?
Hello! Good morning! Yes we are connected! Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Chithra Devi
Perfect! Could you please share the last four digits of your SSN?
3421
Great! Could you please share the 16 digits of your credit card number?
30480392850982305
Would you please help me with the date, when you used your credit card for the last time?
06/17/2018 15:00
Okay! so, did you file a police report about the lost credit card?
Yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Okay
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes, I need a new card
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.