hello
Good morning, thank you for contacting enterprise software company, How may I help you?
i need software update
Could you please help me with the name of the application you wish to update?
skype
Not to worry let's get your application updated. Could you please help me with your name?
william
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
8954 william software company pvt ltd
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
ok
The application should be working perfectly fine now. Could you please check it?
i check it
Would you need anything else I could help you with?
no enough
Thanks for reaching out to us.  Have a great day ahead.