Hey there, Good morning! How may I help you today?
Hi! My iPhone screen just cracked. I have insurance. How do I get started in getting it fixed?
Sad to hear that! I'll definitely help you with that. Could you please help me with your full name?
June Temple
Lovely! Could you please share your contact number and email address?
877-788-9080 and my email is junetemple@gmail.com
Perfect! Thank you for sharing the information. Allow me a moment, I'll be right back with the resolution. Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Thank you so much!
You're welcome! Let me know if there is anything else that I may help you with?
Nope, I'm all set
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!