hi
Hello! Welcome to Airtel technical support. How may I help you today?
my device is not worket
Oh I see! I'll try my best to resolve the issue. Could you please provide your name, account number and the last four digits of social security number?
kumki 457812369845 4578
Thank you for sharing the details. Could you please check if the green light on the device is blinking?
ok
Could you please check if the green light on the device is blinking?
yes
All right. I think something went wrong with the device. I see there is a warranty for the device. We can replace the router with a new one. Is that fine with you?
ok thanks
Sounds good. Please provide me the delivery address so that I can raise a request to dispatch the replacement part.
118k chennai 600 00
Thank you for sharing the details. You would be receiving the new device within a 2 business days. You can track the status of the device on WWW.airteltechnicalsupport.com.
ok thanks
Is there anything else I may help you with?
no thanks
All right. Please do contact us for further issues. Have a good day. Bye now.