Hello there, How may I help you today?
Hi
Yes, How may I assist you today?
This is Roy
Thanks. To pull up the information I will require your last 4 digits of the SSN.
7896
Perfect. Could you please provide me your full credit card number.
7410 1234 7894 1478
Thank you. Could you please provide me the date when card was last used.
06/10/2018
Thank you. Could you please provide me the date when card was last used. I apologize. Furthermore I'll like to know that, was a police report filed for the same?
Yes
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon. Are we still connected/ ?
ok thunk you Casey
My pleasure. Anything else I may help you out with?
That's over.  Have a good day.
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