hello
Hello! Welcome to Blue Fire Software company, how may I help you today?
i am using your payroll sw for my factory
Yeah! That's great!
i have doubt regarding new updates i am unable to update your new version
I really apologize for that however, I'll surely do my best to solve the issue. Could you please help me with your name and the last 4 digits of account number?
my  name is  jhone 4 digit code is 4367
Awesome! May I also know the name of the company you're working at?
shoppermeet
Thank you for all the details, Jhone. Let me look into your account and get this done right away for you.
sure
I really appreciate for your patience, I've raised a trouble ticked for the issue. We have an internal team who'll get this done for you in a snap and get this solved immediately. Please give 24 hours for this to be done manually. Will that be fine with you?
ok that,s good
That's great! Would there be anything else I may help you with?
no that,s all ... thanks for your support
Always a pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!