hai my bill keeps going up
Oh I understand! I'll help you out right away. may i know your name please?
ajianu
Thank You! May I also know the last 4 digits of your SSN and complete email Id?
5445
Also I'd need the email Id.
54269 ajianu@mail.com
I see that due to government taxes and the contract being 
expired the charges are high.
ok
If alright! Anything I may help you out with?
no thanks
I hope you have a wonderful day ahead. Feel free to reach for any further concerns. Take care and Goodbye!