Hi
Hello there! How may I help you today?
I want to fix my screen
Could you please be more specific with the concern?
My screen was broken
I'll help you with that. May I know your name please?
Julia Mccarthy
Thank you Julia, could you please let me know your phone number? I hope we are still connected.
(207) 662-2879 Yes
Thank you Julia, may I also know the e-mail address on the account? We will provide you a replacement of the broken phone. Will that be fine with you?
Varatharaj@gmail.com
Thank you Julia, please give me a minute to proceed further.
Okay
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
Thank you very much
You're welcome. Is there anything else I could assist you with?
Nothing else Have a great day
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns.