Hey there, you're connected to Star cable customer service! How may I help you today?
hi I need cancel my account
Sure, May I know your name please?
Joel Kevin
Could you also help me with your email address please?
joelkevin12@gmail.com Why unnecessary bill keeps going up ?
And lastly, could you help me with the last 4 digits of your SSN?
9664
As I've checked your account, I see that there was a request for a special subscription from your end, and that's the reason your bill was high this month, if you wish to cancel the subscription, you can cancel it and the bill amount will be regular as before.
Yes ..  I want to cancel my superscription
Sure, I've cancelled the subscription and your bill will not be charged more from next month.
ok
Have a great day ahead and please do reach out to us in case of any further queries.