Hello there, how may I help you today?
please debit wrong bill on my credit card
I’m sorry, I’m afraid I was unable to follow that. Could you please elaborate the query so that I can assist you in the best possible way?
change address on my account
Sure thing, could you please help me out with your full name and last 4 digits of your SSN?
Colin Byrd 7654
Great! Could you also please help me out with your credit card number?
654331129076543
Amazing! Could you also please help me out with your new address?
65 East Courtland St. 
Owatonna, MN 55060
Okay great! Please allow me a moment while I do the needful. I highly appreciate your patience, I would like to inform you that your address has been successfully updated to 65 East Courtland St. Owatonna, MN 55060.
k thank you
You're welcome! Is there anything else I may assist you with?