Hello, how may I help you with today?
hi there is an error in my credit card bill and i want to get the charge removed
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
5567 and 777744446566644
Thank you. Could you please let me know the date of the charge and amount of the charge?
12 june 500 dollars
Thank you. Give me just a moment while I update that for you!
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok ty
Your welcome, would there be anything else I may help you with today?
yes i want to change my address in my account
Could you please help me out with the new address?
321/14 first floor 32 street
Thank you. Bear with me for a moment while our system finishes processing your information.
ok
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
thanks thats great
Your welcome, would there be anything else I may help you with today?
i also want to know if the lower rates i saw in a commercial are available to my account?
I'd love to help you on this one however one of our employee will get back to you personally about this one
ok no problem
IS there be anything else I may help you with today?
no thanks thats it
It was wonderful talking to you. Have a great day