hi
Hello! Good Morning, Welcome to media cable services, How may I help you today?
i like to cancel my service.
I will help you out with that but firstly could you please help me with your name and 16 digit account number?
lilly 4587965874852136
Thank you Lilly, before we go ahead and cancel the service for you as a part of our company's policy we would like to know what went wrong from our side that made you cancel our service. I would be more than glad if you let me know the reason.
i bought new dish
Alright! Lilly, Since you mentioned that you moved to a new service I would like to offer you a discount of $5 for the coming three months. This would be as a compensation from our side and we would be glad to have you as our customer. I would also like to add that we have the best service so far and all our customers have appreciated us for the same, we are available always and would be giving you discounts frequently too. Would you please take the offer and continue using our service?
ok
Awesome! Do I take this as a conformation that you would like to stay with our service?
yes
Great! Is there anything else I could help you out with for today?
ok no thanks
Alright! Have a good day, hope to assist you in the future as well. Goodbye!