Hai.
Hello there! You've reached Blue fire software department, how may I help you today?
I am working at a company and using skype. An application not working properly.
I'll surely help you with that, may I know your name and the last 4 digits of account number please?
Name:Joseph and the account number :7249.
Thank you Joseph. May I also know the name of the company please?
Company name : American Reprographics Company.
Awesome! Thank you for all the details, please give me a minute to proceed further.
okay.
I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
Okay. I will check it now.
Perfect! Would there be anything else I may help you with?
No. Thank you so much for your help.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!