hi good morning
A very good evening to you. Welcome to Sony cable customer service. How may I help you today?
my ingternet bill is too high my internet bill is too high
Oh! That's very rare to hear! We never had this complain in our cable service. Not a problem! I'll right away check with it. Could you please help me with your name and email address?
sindney hagenes and sidney.hagenes95@yahoo.com
I'd also require the last 4 digits of your SSN?
7710
I'd like to inform you that the increase in the bill is due to the increase in the taxes which is 5% now and it was 2.5% before. As there is a change in system, we have also sent you a mail regarding the same when the taxes were been initiated.
ok
Would there be anything else I may assist you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome. Have a great day ahead and please do reach out to us in case of any further queries.