HI
hey there, Good morning!
MY CREDIT CARD IS MISSING
I'm so sorry to hear that, I'll surely help you out with this. may I know your first and last name please?
WILLIAM FGIH
Perfect! would you please share the last four digits of your SSN?
2564
Great! could you please share the 16 digits of your credit card number?
1256 2323 4578 1245 HI
And could you also share the date when you used your card for the last tim time* Hey we are connected!
5:00PM 06/15/2018 HI
Okay, so did you file a police report about the lost card? Hey we are connected!
YES I ALREADY COMPLAINT
Awesome! That's fabulous that you actually filed a police report otherwise customers usually don't file a police report, Please allow me a moment while I go ahead and block you card!
OK THANK U
Good news! No worries at all! I've blocked your card and also requested for a new one. which you'll receive within 2 business days via post. Is there anything else I may help you with for today?
NOTHIG SORRY NOTHING ELSE THANK U
I hope I've answered all your questions for today?
YES
I'm glad that I could resolve this for you, Hope to see you again. Have a great day ahead!