Hello! Good morning. How may I help you today?
Hi My iPhone screen just cracked
So sad to hear that. Would you like to have a replacement device for your damaged phone?
Yes
Sure! I'll help you with that. May I know your name please?
Kumar
Alright Kumar! Could you please share your phone number?
9865236587
Amazing! Could you please help me with the email address on the account?
kumar2014@gmail.com
Awesome! Please give me a moment to initiate the process.
Ok
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
Ok Bye
Perfect! Please feel free to reach out to us for further queries. Have a nice day. Bye.