Hey there!
A very good morning! How may I assist you today?
Good morning, Robin! I have an issue with my phone. Will you please help me with that?
I'm so sorry for the issue that you've been facing. I'll help you with that. May I know your name please?
Sure! I'm Casey Niestat.
Alright Casey! Would you mind sharing your phone number?
Not a problem. My phone number is 444-568-2358.
Thank you! Could you please share the email address which is linked with the account?
Sure, the e-mail address is casey678@yahoo.co.in
Thank you for sharing the email address. Could you please elaborate the issue that you're facing with the device?
My screen got cracked and I guess the display has broken.
So sad to hear that. However, I'll be able to get you a replacement. Would you want me to do that for you?
Awesome! That's great. please do that for me.
Sure! I've initiated a request for the replacement. It will be reaching you within 2 business days.
Thank you so much Robin. This is a relief.
Perfect! Casey, you need to send the damaged phone in the return envelope.
I'll do that. Is there anything else required?
No, thanks for asking. Is there anything else I might help you with?
Nothing else. Thank you for the effort. Have a great day!
Awesome! Had a good time assisting you. Have an amazing day. Bye.