hai
Hello there! Welcome to Act fiber net services, how may I help you today?
change my cable service
I'll do that for you, may I know your name and the 16 digit account number?
alagu 1245789632154785
Thank you Alagu, may I also know the last 4 digits of SSN?
1534
Perfect! Could you please let me know which service you currently have?
internet
Awesome! May I know to which service you'd like to change?
my current service
I apologize, would you like to add cable or have the fastest internet service?
fastest internet service
I'll surely do that for you, please allow me a minute to proceed further.
ok
Thank you for staying connected, as you're serving the 25Mbps now you're upgraded to the 50 Mbps per month.
okay
Is there anything else I may help you with?
no thanks
You're most welcome. Thank you for choosing us, have a great day ahead!
okay good bye
Good bye!