Good morning Jamie
Hi! Good morning! Welcome to global cable customer service. How may I help you today?
I found my cable bill keeps on increasing for past couple of months. Could you please tell me the reason for it. I am also not satisfied with the current service. I would like to change it. Please guide me to change my service to new one.
Oh! I'm so sorry to hear that. I'll definitely help resolving your issue. To proceed further may I know your full name, email address and the last 4 digits of your SSN?
Samantha Smith is my name and I hope I would get a perfect solution from your end for my concerns. My email address is samanthasmith@mail.com and my SSN number is 3789
Great! Just give me a minute while I check with my team regarding your query and let you know.
Take your time, no issues. But please give a valuable suggestion to clear my concerns
Thank you for waiting. I checked with my team and because the taxes have gone high so mobile bill rates went high.
How much tax percentage have raised?
The tax % have increased upto 15% from the previous rate.
Taxes are really frustrating. Any ways to reduce my bills?
I can understand your frustration. You can look up for internet plans provided by us. I hope I helped you with your query?
Yes. Thanks for your information.
You're always welcome. To proceed with your another request, may I know your name, email address and the last 4 digits of your SSN? I'm sorry for that
I hope you have all my information.
May I know which service you're currently availing and which service you'd like to switch to?
I have basic service . I would like to change to platinum service
That's a perfect choice. I've forwarded your request and you'll be able to enjoy our best ever platinum service within 2 hours from now . Hope you've  a great time enjoying our service Will there be anything else I can do for you? Hope we're connected?
yes No more queries..Thanks for your support and information
You're most welcome. Thanks for connecting with us. For further queries feel free to reach out to us anytime.
Thanks!!!
Thanks and have a great day ahead. Goodbye!