Hello, how may I help you?
Hello i have some charges id like to have removed
Sure, I'll help you with that. Could you please help me with your name and the last 4 digits of SSN?
brenda coffee 8825 also i seen new lower rates in a commercial are available to me?
All right Brenda. Will look into your issue. Please provide me your credit card number.
5565 0378 2311 0711
Thank you Brenda. I have updated your bill statements. You would be receiving a confirmation message regarding this.
ok
Regarding the lower rates, concerned person from the dedicated team will contact you soon. Let me know if you have any other queries.