Hello there! How may I help you today?
Hey! My phone screen is broken Riley. How may I get it fixed?
Sure! I'll be able to help you with that! As you've mentioned that your phone's screen is broken, I'd suggest you to get it replaced right away with a new one. I can help you with that! Would that be okay?
Yes! Go ahead.
Alright! May I know your first and last name?
My name is Ram Ghanta.
Awesome! May I also know the registered phone number and the email address please?
Sure. The mobile number is 4545454512. My email address associated to my phone is Ramghanta123@yahoo.com.
Thank you for the information. May I confirm all the details provided by you?
Yes! Go ahead.
Kindly allow me a moment while I check the account details please.
Sure
As I've checked, I see that you have an iphone 7 grey color, Am I right?
Yes! That's the one.
Thanks for the confirmation. I'll right away create a replacement for the same!
Perfect! Thank you so much Riley. You are seriously a good agent.
Thank you so much. Thank you for being connected. I've created a replacement for your iphone 7. The same will be dispatched and delivered to you within 4-5 business days. And also, I request you to please send the current broken piece in the return envelope.
Sure! nk you so much! Thank*'
You're always welcome Mr.Ghanta. Would there be anything else I may help you with?