Hi
Hello, how may I help you?
I want to report an error in my credit card bill and I want it to be removed
Oh! I'm sorry about it. I'll help you with that. Could you please help me with your name and the last 4 digits of SSN?
My name is Karan and my ssn is 5858
All right Karan. Please provide me your credit card number.
65897452154254
Thanks Karan. Could you please tell me when did the error occur?
Yesterday
What was the amount charged?
100 dollars
Don't worry. I have updated your bill statements. You would be receiving a confirmation message regarding this. Let me know if you have any other queries.
I also want to change my address to  Counnaught place
Sure, Could you please help me with the new address so that I can update it for you?
My new address is Counnaught place, delhi
Thank you for the information Karan. I have updated your address on your account profile. Is there anything else I can help you with?