HI
Hey there! how may I help you today?
I LOST MY CREDIT CARD LAST WEEK
I'll be glad to assist you with that. May I know your name please?
MARIYAPPAN
Hey Mariyappan, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN - 8097 CARD NO - 6780
Perfect! May I know if there's a complaint about the credit card to the police?
YES
May I know the date when was the card last used?
12/06/2018
Perfect! Kindly give me a minute.
OK
I appreciate for holding on, your request has been successful and a new card will be sent to you in 2-3 business days.
THANK YOU SPENCER
You’re most welcome. Is there anything else I could help you with?