hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
my bill keeps going up
May I please know your name and email address so that I could the reason behind that?
raj raj@gmail.com
Thanks Raj! Could you please share the last 4 digit of the SSN?
5864
Perfect! Please allow me a moment to check the details and back to you.
ok thanks
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contract has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
yes
Great! Will do that, anything else I may help you with?