HI
hello! how may I help you today?
I HAVE PROBLEM OF CREDIT CARD CHARGE REMOVED.
Sure, I will help you. May I please know your first and last name?
NAME : ANU AND SSN NO : 0009 AND A/C NO : 9991
Perfect! Could you please share the complete 16 digit credit card number?
1234567891099991. U ARE THERE
Could you please share the date and amount of the charge? Yes Anu , we are still connected!
I MADE PURCHASE ON 04/05/2018 AND THE AMOUNT & 100 DOLLARS
Thank you for your valuable information. Give me a moment so that I can process your request.
OK
Awesome! I've requested for a refund of $100 for account 1234567891099991 and also raised a complaint so for the same so that this doesn't happen again and again.
OK THANK YOU SO MUCH BYE.
Great! you will receive a conformation email after this.  Would there be anything else I may help you with?
NO THANKS, OK THANK YOU SO MUCH BYE.
Thank you so much for your time. Delighted to assist a customer like you. You have an amazing day!