Hello, how may I help you with today?
Hi Alex Need your help to resolve Report an error in My credit card bill
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Kenneth. SSN 8555 & Credit card no 4867
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
Date : 05/17/2018 Time : 1:30 PM , charged amount $65.
Thank you. Bear with me for a moment while our system finishes processing your information.
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
great
Wuld there be anything else I may help you with today?
No
It was wonderful talking to you. Have a great day