hi
Hello there, how may I help you today?
Justine Benjamin my name is Justine Benjamin please may i need error bill in my credit card
No worries, I'm here to help you out. Could you please let me know the last 4 digits of your SSN?
8905
Perfect! Could you also please help me out with your credit card number?
76544321890577
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
22nd 85$
Perfect! Please allow me a moment while I check with the account.
ok
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $85 from your account.
thank you for your help
You're welcome! Is there anything else I may assist you with?
no bye
Awesome! Thank you so much for your cooperation, have a great day!