hi
Hey there! Good morning. How may I assist you?
need fixing the screen
Sure! I'll help you with that. May I know your name please?
Jerome Miles
Awesome! Could you please provide your phone number?
9998995445
Amazing! Could you please help me with the email address on the account?
gboss@verizon.net
Great! Do you like to have a replacement mobile delivered to you?
yes
Awesome! Could you please allow me a minute to process your request?
ok
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
no
Perfect! Please feel free to reach out to us for further queries. Have a nice day. Bye.