Hi,good morning
Hello! Welcome to ACS Software Solutions. How may I help you today?
Skype message is not received
I'm sorry you had to face this. However, I'll get this resolved right away. Please may I know your name?
jonhsy
Nice to meet you, Jonhsy. Could you also share the account number and the name of your company?
8716 and Tata Consultancy Services
Sure, thank you. Could you check and tell me if you're using the latest version of the application?
yes
Okay, could you try uninstalling and reinstalling the application?
Ok i try to reinstall the application
Great! Are you able to receive messages now?
yes message is receive now
Perfect! Have I resolved your issue?
yes resolved
Great! Would you need my help in anything else?
nothing else
It was a pleasure to assist you today. Have a wonderful day!