A very good morning to you. How may I help you today?
Hello, good morning my name is Pandi Clove I need to fix my screen
I'd love to help you. But I'd suggest you to get a new replaced phone instead of the current phone. I can help you with a new replacement of your phone. Would that be okay?
Ya..  Please help
Okay! I'll go ahead and create a replacement for your phone. For that, I'd require few details, May I please know your full name?
my name is Pandi Clove
Awesome! Could you also help me with your phone number and the email address?
1172259999 PandiClove@gmail.com
May I confirm all the details provided by you?
please
Thanks a lot for waiting. I have an amazing news for you, I've requested for a brand new phone to be sent as a replacement to the broken phone and it'll be delivered to you as soon as possible and meanwhile I request you send the broken phone back to us in a return envelope. Would that be okay?
sure thank you
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
no, bye
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.