hai
Good morning! You've reached Net link Media/Cable Services. How may I help you?
device is not working
Not to worry! I'll definitely help you in this regard. May I know your full name and your account number?
martin 789456123789
Awesome! Could you also please help me with the last 4 digits of your SSN number and if the green light on the router is working?
7894 yes
Not a problem. To avoid such issue again, I'll help you get a new router. Our executive will reach you within 2-3 days and help you get that replaced. I hope this is solve the issue.
ok thanks
You're welcome! Would there be anything else that I may help you with?
no thanks
Thank you for reaching out to us, wish to serve you again. Have a nice day!