Hello! How may I assist you? Hello! How may I assist you?
hi
Hi. I'll be glad to help you out.
i having trouble connecting to the internet
No worries, I'll help you out with that. May I know your name and the 12 digit account number?
prathik  account number is 453675984563
Prathik could you also help me out with the last 4 digits of your SSN?
6985
Perfect! Should I confirm that you are facing problem with the connection of your internet?
yes
Okay did you try restarting your router?
ok thanks
Can you let me know the situation once you restart the router?
ok
Could you let me know whether the internet is working after restarting the router?
no thanks
Should I confirm that your internet is working now?
no
Are you still facing issues with the connectivity issue?
no thanks and bye
Okay! Thanks for reaching out to us, hope you'll have a wonderful day ahead.