HI
Hello there, How may I help you today?
CHANGE MY A/C ADDRESS
I would be glad to help you out in this regards. May I know your name please?
MARK
Thank you. To get your bank details I would need your last 4 digits of SSN.
6420
Perfect. Could you please provide me your complete credit card number.
7521032654785230
Awesome. May I know the new address , so that I can update the same for you.
NO - 45/61 NEO ROAD CA -41
Great. I have gone ahead and updated the new address for your convenience.
OK I MADE A PURCHASE OF $500 BUT IT SHOWS ME A $550 ON MY CREDIT CARD BILL
Thanks. To process the request I'll now require the date of charge and the amount of charge.
23/06/2018 EXTRA AMOUNT OF $50
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
THANKS
My pleasure. Anything else I may help you out with?
THANK YOU BYE
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