Hey! How may I help you today?
My credit call bill has an error. I would like it to be removed.
Surely I will help you. May I please know your first and last name?
lake brown
May I also know the last four digits of your SSN?
1124
I'd also require the complete 16 digit credit card number.
1232546985697452
Thank you. Could you help me with the date and amount of the charge?
The date is June 15. The amount of charge is 134
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thanks
You're welcome. I'll be happy if I could be of any more help for you today.
Nothing else.
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.