Hello
Good morning! You've been connected to Shin Software Company. How may I help you?
I am having trouble using Outlook
That's strange! I'll help you out please don't worry. May I know your name and the last four digits account number?
Jason, 5152
Thank you! Could you please share your company name?
Monse Ltd.
Alright! Please allow me a moment while I check this for you.
Sure
Alright! Please allow me a moment while I check this for you.
ok sure
I appreciate your patience! As I see, the application you were using wasn't updated. I've updated it for you and also enabled automatic updates for you.
Thanks for your help.
You're welcome! Would there be anything else I may help you with?
That's all, thank you!
It was a pleasure assisting you, have a great day ahead!