HI
Hello, how may I help you with today?
I NEED TO CHANGE MY ADDRESS MY A/C
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
NAME : SANGEETHA SSN NO : 5000 AND A/C NO : 6121
Thank you. Could you please help me out with the new address?
542 OMAR STREET EAST ROAD AL 54222
Thank you. Bear with me for a moment while our system finishes processing your information.
OK
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
OK THANK YOU SO MUCH
Your welcome, would there be anything else I may help you with today?
YES, I NEED MY CREDIT CARD CHARGE REMOVE FROM MY A/C
I'm very sorry for the inconvenience caused to you. Could you please help me with the date and amount of the charge?
21/05/2018 AND $45
I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK THANK YOU SO MUCH HAVE A NICE DAY
It was wonderful talking to you. Have a great day