hai
Hi! Welcome to universal cable customer service. How can I help you today?
my  discounts available
Sure! To proceed further, could you please tell me if you are a student, an active military member or a senior citizen?
senior citizen
Great Sir! may I know your year of birth and your member ID number for your retirement account number please?
2345 5678 4534 are you there
Yes we are connected
ok
Sir, may I know your year of birth please?
no
Sorry sir but I'll need to know your year of birth to provide you discount.
12.12.1995
According to our age policy you must be born on or before 1953 to be eligible for the discount as a senior citizen. I'm so sorry but you're not eligible as a senior citizen sir.
ok thanks
If you're born in 1995, I assume you must be a student?
yes
That's great! may I know your university name and your student ID number?
usa university 34765457
Awesome! May I know your graduation year please?
2016
Sorry but it seems you are not a student anymore and you already graduated so I'm sorry but you're not eligible for any discounts according to our offer policy.
ok
Will there be anything else I can help you out with?
no thanks
Thank you for connecting with us. For queries feel free to connect with us. Have a nice day. Bye!