Good evening! How may I help you today?
Hi, Need your help to resolve Report an error in My credit card bill
I'll help you with that. May I know your name please?
Chrisanth Joel
Thank you Chrisanth, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
SSN 2970 & Account no 0855
May I know the date and amount of the charge?
charged amount is $65. Date : 05/17/2018
Kindly give me a minute.
ok
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
good
Perfect! Is there anything I could assist you with?
Yes.. want one more help from ur end Need to know about ur company's new lower rates in a commercial
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates
ok tks
You’re most welcome. Is there anything else I could help you with?