hi riley
Hey! A very good morning to you. How may I help you today?
yes, i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
Oh! I'm really very sorry for the inconvenience you've faced. I'll right away fix this for you. May I please know your full name?
rajaram mohan rai
May I also know the last four digits of your SSN?
6645
I'd also require the complete 16 digit credit card number.
4339-8865-9632-7557
Thank you. Could you help me with the date and amount of the charge? I don’t mean to rush you. However, I just want to check if we’re still connected?
yes i am date : 06/23/2018 and amount of $ 120
I see that there was a overdraft charge. Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok, thank you, and i need to change my account address can you help me out with that
Sure! May I know the new address?
no: 32, apartment K, Bazzar street, Middle city, FL
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
thank you, and you know about company interest rates details ?
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.
oh thank you, let me check out that too
I hope this was helpful.
you can end the chat now
Thank you so much for your time. You have an amazing day!
yes, thank you so much for your help
Thank you so much for your time. You have an amazing day!