Hi ,my iPhone screen just got cracked
Hi there, Sure! I'll help you with it, may I know your name and phone number?
Tim Stan 202-555-0191
Awesome! Could you please let me know your email address?
Timstan65@hotmail.com
Awesome! Thank you for the details, as you've already have an insurance. We're glad to provide you the replacement, please give me a minute to proceed further. Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
Thank you so much
My pleasure! Will there be anything else I may assist you with?