hai
Good morning! You've been connected to Shin Software Company. How may I help you?
checking the global status of servers.
Sure! I'll help you out please don't worry. May I know your name and the last four digits account number?
Sam and A/C number 05864
Thank you! Could you please share your company name?
American apparel
Alright! Please allow me a moment while I check this for you.
okay
I checked with my resources, the server is down for next 15 minutes, I'm sorry that you had to put your work on hold because of this. But, don't worry, we are already working on it and they'll be fine soon.
yes okay
Would there be anything else I may help you with?
no thanks
It was a pleasure assisting you, have a great day ahead!