Hi
Hello! How may I assist you?
I would like to know the status of my claim
Sure thing! May I know your name?
My name is Melissa
Melissa could you also help me out with more details like your policy number and the claim number to find your documents?
sure it is DGV562845963 DVS429
Perfect! Please allow me a moment while I go ahead and check with the department.
yes please
I highly appreciate your patience, I'd like to inform you that the payment has been done and the check will reach you in the next 3 business days.
That sounds good. Thanks for your assistance here
I'm glad I was of help. Would there be anything else I may assist you with?