Hey, Good morning!  How may I help you today
HI GOOD MORNING my mobile phone is damaged
Sorry to hear that! I'll surely help you with that. May I know your full name please?
NAME:DEEPA
Could you please share you contact number and also the email address linked with us?
DEEPA123@GMAIL.COM PH:985 123 5478
Awesome! May I confirm the shared information to be correct?
YES
Perfect! I appreciate your patience in sharing the information. Allow me a moment, I'll get back to you with the details?
OK THANK YOU FOR YOUR SUPPORT
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OK BYE
May I confirm if all your questions have been answered for today?
NOTHING ELSE
Thank you for reaching out to us, hope that was helpful. Have a wonderful day!