hai!
Hello! Good morning! Welcome to Star airlines! How may I help you today?
good morning! i need to check my seat assignment
Yes! I'll surely check your seat assignment. May I know your full name please?
my name is john.
Hello John! May I also know your booking confirmation number> ?*
its, F2EN19.
Oh! Alright, As I've checked and entered that number, My system shows that it is incorrect! Would you please help me with the correct booking confirmation number?
oh sorry! the correct number is F2FN19.
Oh! That's the same number, I've checked with my resources and that's a wrong confirmation number. Could you please check and help me with the correct number? I hope we are connected? As there is no reply from your end, this chat will get disconnected within 20 seconds. Thank you! :)