hello
Good morning! You've reached Flamingo customers service. How may I help you today?
i want check my seat assignment
Sure!  Could you please help me with your last name and your booking confirmation number?
william HYI569
Perfect! Thank you for that. Please allow me a minute or two, while I get this done for you.
okay
Wonderful! Well Ms.William , your booking as been confirmed and your seat number is K12 which is a window seat, Is that okay for you?
i want middle seat
Not a problem, I'll change that for you. Allow me a moment, while I check for the availability.
okay
Good news! I have processed your request of changing the seat and your new seat  number is 3b which is a middle seat, hope that will be comfortable.
yes conforable comfortable*
That's amazing! Will that be all for today?