hi
Hello! Welcome to Blue Fire Software company, how may I help you today?
Now i chat in outlook, but messages not received
I'm so sorry for that, I'll surely help you with that. However, could you please help me with your name?
name:Anita
Thank you Anita. Could you please let me know the last 4 digits of account number and the name of the company you work at?
account number:5631
Thank you for the information. Could you please be more specific with the name of the company?
HCL
Perfect! To proceed further, may I know did you upgrade for the latest version of Outlook?
yes
Great! Could you please uninstall and reinstall the Outlook application?
ok
Please let me know if you can or cannot receive the messages even after installing the application. I hope we are still connected? Dear user, as there’s no response I’m forced to end the conversation. Thank you and have an awesome day ahead!