Hello! Good evening, Fast net cable services. How may I assist you today?
my device is not working
Oh that's a bad news, may I please know your name and your account number?
meenakshi 325689784521
Meenakshi! Could you please share your account number too? Thanks! Could you please let me know the last 4 digit of the SSN?
3256
Great! Please could you check and let me know if the green light is still blinking?
yes
Alright! We sill soon be delivering you a new replacement device, please return the damaged device to the delivery person. Anything else I may help you with?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.