hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
why my bill keeps going up
That's upsetting. I'll surely help you find the reason behind that. Could you please help me with your full name and your account number?
Karbire khan 22568982248889
Awesome! May I also know the last 4 digits of your SSN number?
5526
Perfect! Thank you for that Mr.Khan. Could you please allow me a minute or two, I'll get back to you with the reason?
okay
Fantastic! According to our system records, I see that your contract has expired and your no longer have  the promotional rates. Hence, There is an increase in your bill.
Can i cancel my service
Before I go ahead and cancel your services. I'd like to inform you that we do have a one-time special promo offer of 10% off on your next months bill. Would you like to avail that?
okay...
Wonderful! Thank you for continuing with Net Link services. You'll be put to this offer from next month and have the discount of the same.
ok
Great! Is there anything else that I may help you with?
no
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!