HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TOO HIGH
That's upsetting! I'll definitel help you with the reason behind that. Could you please help me with your full name and your account number? definitely*
MUJA & 6675 4354 8798
Awesome! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
4567 $70
Thank you for that Mr.Muja. Allow me a minute or two, I'll get back to you with the reason.
OK
I appreciate your patience in holding up. Well, I see Mr.Muja that there is an increase in the tax rates which is why there your bill has gone up I would say.
OK
Great! Would there be anything else that I may help you with?
NOTHING ELSE
Wonderful! Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!