hi
Hello! Welcome to "Prodesk software solutions". How may I assist you today?
yes
How may I assist you today?
update my software
Sure! I'll help you with that. Could you please help me with your name and the last 4 digits of account number along with the company name?
name is kamal and 4 digits of account number is 9104
Thank you for sharing the details. Could you please elaborate on the issue?
no issue
Could you please elaborate on the issue? Are we still connected?
yes did not work my skype software
All right! I'll raise a trouble ticket and  will update to its latest version manually. Please allow me a minute while I look into the issue.
yes please continue
Thank you for staying on hold. I've updated the application. Please check if are able to send emails.
yes emails are sending and one more problem is occur during sending mails ,missing periodic software updates
Please do not worry. This is intermittent issue. We'll see if the issue still occurs even after the update. Is there anything else I may help you with?
ok let me check one again and let me know to you. no problem ok thanks for giving asitantance
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