HI
Hello there, how may I help you today?
I LOST MY CREDIT CARD LAST WEEK
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please let me know your full name?
MAGGIE
Okay! Could you please let me know your last 4 digits of SSN number and credit card number?
SSN - 8547 CARD NO - 5264852475301256
Great! Thank you for the details. Could you also let me know when was the card used last time and was there any police report filed?
NO LAST USED DATE - 07/06/2018
Oh okay! I kindly request you to go ahead and file a complaint with the police while I block your card.
OK THANK YOU
I would like to inform you that I've successfully blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
THANK YOU SO MUCH
You're welcome! Is there anything else I may help you with?