HI,GOOD MORNING
Hello there! My name is Casey. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
Oh! that's sad however I'll help you in knowing the reason behind that. May I know name please?
JACK ROSEN
Thank you so much. For verification purpose Id also need your last 4 digits of the SSN.
3467
Thank You and Id also need the email address to process your request please?
JACK@GMAIL.COM
Thank you for providing all important info. I see that due to sudden increase in government taxes and expiration of the contract your bill is reflecting high amount.
OK
So is there anything else I'll be able to help you in knowing today?
NOTHING ELSE
It was great talking to you. Hope for a great day ahead. Bye!