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hello I have a discrepinsy on my credit card
I would be glad to help you out in this regards. May I know your name please?
katie I need to have the charge of 15.99 removed from my accounr
Thanks Katie. To pull up the information I will require your last 4 digits of the SSN.
5488
Perfect. Could you please provide me the last four digits of your credit card number.
8875
Thank you. Now I'll require the date of charge and the amount of charge.
6/10
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.