hi,good morning
Hey there, you're connected to Star cable customer service! How may I help you today?
My internet bill is too high
Oh! Sorry for that! I'll right away check that! May I know your name please?
Mills Jennifer
Could you also help me with your email address please?
jennifer99@hotmail.com
And lastly, could you help me with the last 4 digits of your SSN?
5949
As I've checked your account, I see that there was a request for a special subscription from your end, and that's the reason your bill was high this month, if you wish to cancel the subscription, you can cancel it and the bill amount will be regular as before.
ok
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.