Hey there! How may I help you today?
hi I wish a claim
My sincere apologies sir,we don't provide insurance but we claim your status for the insurance.
yes I need your help will you provide the details about my claim I mean claim status
I'm sorry sir, Do you mean you want to know the status of your claim?
yes u r right
Definitely!  I'd be glad to help you get that. Could you please help me with your first and last name? Are we connected?
yes my number is JKT456321789
May I know the policy and claim number as well, please?
my name rachel jone
And, you claim number would be?
its NEF853
Perfect! I appreciate your patience in sharing the information, Could you please allow me a moment, while I check that for you?
sure
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited in your account within 3 business days. However, if you don't received the amount, kindly fell free to get back to us.
Very thanks of you jesse
You're welcome! Is there anything more that I may help you with?