Hey there! How may I help you?
Hello charlie...
Hello again, please help me with your query. I'll be happy to help.
i need you help for issue in my credit card charges
Sure, please could you help me with your name?
My Name is smith
Thanks, Smith! Please could you elaborate on the issue you are facing?
error in my credit card bill for that u have charged $200 so i am requesting to you revoke this charges
Sure, I'm sorry you had to face this. However, I'll do my best to remove the charges. Please help me with the credit card number and also your SSN number? I hope we're connected?
my card number is 7845858596888521 my ssn is 5554
Thanks again, could you also provide the date on which it was charged?
last week 15th JUne 2018
Could you please stay connected for a minute while I look into the issue.
ok sure sorry last week 16th June 2018 it was happened
Sure, no problem. Please stay connected.
ok i am waiting for you responce
Thank you so much for staying connected. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
Thanks for you support.. no that's all my issue is solved ...see you bye bye
I’m glad I could resolve this for you. Have a great weekend!