hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my device is not working
Not to worry! I'll surely get that fixed. Could you please help me with your full name and your account number?
Howell Wallace, 6756 8986 3326
Awesome! May I also know the last 4 digits of your SSN number and if the green light on the router is working?
3479 yes
Wonderful! I'll get a replacement done for you, in order not to face such issues again. Our executives will reach you within 2-3 days. Would that be okay?
ok Thank you for your information.
You're welcome! Would there be anything else that I may help you with?
nothing else
Amazing! Thank you for choosing us, we are always here to help you with any issue related to media/cable. Goodbye!