hai
Hello! Thank you for connecting to AIM Technical services department. How may I assist you?
checking the global status of servers
I'll check the status of the servers for you. May I know your name and the last 4 digits of your account number?
my name john and accound number 741852
Perfect! John, could you also please let me know the name of your company name?
alex company
Thank you for providing all the required details. Please allow me a moment while I go ahead and check the status of the server for you.
okay
Thank you for being patient. I'd like to inform you that the server was down for the last 30 min due to a technical glitch, but no worries as, I'd like to inform you that the issue has been resolved now and I kindly request you to reload the server and let me know if you're able to access the server.
yes
Should I confirm that the server is working after reloading?
confirm
Thank you for the confirmation. Would there be anything else I may assist you with?
no thanks
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!
okay bye
Goodbye!