HI
Hello! How may I assist you?
I WANTS TO NEW CABLE CONNECTION WITH ANY DISCOUNTS
I'll help you out with that. May I know your name and the account number?
MURALI & 6679 9987 5545
Murali could you also help me out with the last 4 digits of your SSN?
3452
Perfect! I'd like to inform you that we have special discounts going on for students, military members and senior citizens. Could you let me know if you're any one of them?
STUDENT
Great! Could you help me out with the name of the college you're studying in right now?
SRH
Nice! Could you also help me out with the graduating year and the student ID number?
2018 & 116677
Thanks for being patient. I'd like to inform you that I've checked with your details and good news you're eligible for 3 service plans which are 1.Basic $50 for 50 channels 2.Premium $75 for 75 channels and 3.Platinum $100 for all channels. But we do also have discounts on these, 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
PLATINUM PLAN
That's a great choice! I'd like to inform you that your service will be started in the next 24 hours.
OK THANK YOU
You're welcome! Would there be anything else I may assist you with?