A very good morning! You've reached the Moon Airways customer service. How may I help you today?
I need to check my seat assignments
Sure, may I know your last name please?
My last name is Smith
Could you also help me with the booking confirmation number?
the booking confirmation number is 074561
I'm sorry but the confirmation number you've provided is wrong. It goes just like C4RT56 or something like that!
C4RT56 is my number than
As I've checked with the resources, I see that the seat allotted to you is the aisle seat which is G8.
I would like to change my seat
May I know the reason?
i wanted a window seat
Let me check if there a window seat available on your flight. Please allow me a moment.
ok
I've a good news for you. There is just 1 window seat available on your flight which is the A2. Do you want me to confirm that seat for you?
yes i would like to switch to A@ A2
Alright! I've confirmed the seat A2 for you. Would there be anything else I may help you with?
there is one more thing i would like for my boarding pass to be sent to me
Sure, please help me with your email address?
lanwhik@hotmail.com
Thanks! I've sent you an the boarding pass on your email. I hope this will be helpful.
thanks that should work thats all i needed today
You're always welcome! Have a great day ahead and a safe journey! It was a pleasure assisting you.