hi
Hello there! How may I help you?
please help me to fix screen
I'm sorry, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
yes okay
Alright! Could you please let me know your full name?
sanko tilo
Thanks Sanko! Could you please share the phone number and email address?
8526931256 and sankotilo@gmail.com
Amazing! Please allow me a moment to check the details and proceed with your request.
okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will there be anything else I may help you in?
no
Alright! Have a great day, goodbye.