hai
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my device is no working
I regret for the inconvenience your facing. I'll surely get that fixed for you. May I know your full name and your account number?
name is mickel and account number is 456 4021 1869
Awesome! Could you also please help me with the last 4 digits of your SSN number and if the green light on the device is working?
yes oky hello there
Not a problem, In order to avoid certain issues again, I'll get a new router replaced for you. And our executives will reach you within 2-3 business days. Would that be okay?
yes that be okay
Great! Would there be anything else that I may help you with?
no thanks for your wonderful help
You're welcome! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!