hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
Regrets for the inconvenience. I'll surely help you get the reason. Could you please help me with your full name and your email address?
murali & murali89@gmail.com
Lovely! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the  bill?
3180 & 32$
Thank you for that Mr.Murali. Could you please allow me a moment, while I get this done for you?
Ok
I appreciate your patience in staying connected. According to our system records, I see that your contract has expired and your no longer have  the promotional rates. Hence, There is an increase in your bill.
ok
Great! Is there anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for reaching out to us, we are always here to help you. Have a wonderful day!