Hai
Good morning, thank you for contacting enterprise software company, How may I help you?
I want to update my skype application.
Not to worry let's get your application updated. Could you please help me with your name?
Mary Are you there?
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
IBM and 4589
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
Yes, i checked it. It was updated.
Awesome! Would you need anything else I could help you with?
nothing, thank you
Thanks for reaching out to us.  Have a great day ahead.