Hello there! How may I assist you today?
my  iPhone screen damged
So sorry to hear that, But I won't be able to help you in fixing it but I'll be able to help you apply for replacement for the phone if it is insured.
yes
Alright! May I please know your full name?
aji
Thanks Aji! May I please know the contact number and email address?
kannan@gmail.com
I'll also need your contact number could you please share?
9846753846
Perfect! Please allow me a moment to check in the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?