Hey there! How may I help you?
Hi charlie,i have problem with my credit charge last month
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.
I have purchased groceries in super market, the transaction amount was appeared twice in statement charle
Apologies, for the inconvenience. Please help me with your name.
450 $ charged twice dated 18 jun 2018 ramesh kanna
Sure, sir. Please could you help me with the credit card number and also your SSN number?
CREDIT :4568, SSN:7412
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
i want to update my new address
Sure, please provide me your new address, Mr Khanna.
876 puttunagar ammapet salem
Perfect! Please give me a minute to update the address on the system.
thank you charlie
Thank you for staying connected. I've processed the request for the change of address. You'll shortly receive a confirmation message shortly. Would you need anything else?
no
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!