hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I WANT CANCEL CABLE SERVICE
Sure! May I please know the reason why you'd like to cancel our services?
YES
I apologize, I haven't got your last response. Could you please help me with the reason behind your cancelling our services?
BILL INCRESE
I completely understand how that feels. Could you please help me with your full name and your account number?
AARON 7654320978543672
Lovely! May I also know the last 4 digits of your SSN number?
4627
Before I go ahead and cancel your services. I'd like to inform you that we do have a one-time special promo offer of 10% off on your next months bill. Would you like to avail that?
OK
Wonderful! Thank you for continuing with Net Link services. You'll be put to this offer from next month and have the discount of the same. 
Userok
its ok
Great! May  I confirm if all your questions have been answered for the day?
yes
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!