HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TOO HIGH
I regret your inconvenience. I'll be happy to help you with that. May I know your full name and your account number?
SHRI AND 7854 4213 9864
Awesome! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
8774 AND $25
Perfect! Could you please allow me a minute or two, while I get this done for you? I appreciate your patience in holding up. Well, I see Mr.Shri that there is an increase in the tax rates which is why there your bill has gone up I would say.
OK
Great! Would there be anything else that I may help you with?