Hello.
Hello Lindsay!
Hey there. How may I help you today?
This is Simson
Hi Simson. How are you doing today?
My Credit card damaged. I need new card for same number.
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
name: Paul, Simson, ssn# 4567 and credit card number 1478
Thank you for the information Simson. However I'll need you complete credit card number so that I can cancel the old one and issue the new card.
Oh Sorry! 1236 7852 6321 1478
Not a problem Simson. Could you also help me with the date the card was last used?
06/05/2018
I'll go ahead and cancel the old card and issue a new one on your name.
It will be sent to you by tomorrow. Simson could you please shred the old one.
Above details all are old card only what details need lindsay?
It's sorted Simson, I've requested for a new card on your name already. It will be sent to you by tomorrow. Is there anything else I could help you with?