Hey there, you're connected to Star cable customer service! How may I help you today?
hi riley
Hi.
my cable service is not working
Oh! Sorry for that! I'll right away check that! May I know your name please?
my name is arun
May I know your account number?
7896123694569545
Could you also help me with the last 4 digits of your SSN?
4898
Is the green light on the device blinking?
yes
Please restart the router once.
ok
Is is working now?
yes working
That's great! Would there be anything else I may assist you with?
no need
Have a great day ahead and please do reach out to us in case of any further queries.