HELLO
Hey there! How may I help you?
SOME ERROR IN CREDIT BILL
I'm sorry about that. I'll do my best to help you. Please may I know your name?
GOWTHAM
Thank you, please could you share with me the account number and also your SSN number?
A/C-8456 SSN-9556
Thank you. Please could you provide me with the amount charged and also the date on which it was charged?
06/23/2018 $10
Thank you so much for bringing this to our notice. Please give me a minute to look into the issue.
YES
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
OK YES CHANGE MY ADDRESS PLEASE
Sure, please could you provide me with your new address?
NO-96/89 KOLAM ROAD,KL-65
Sure, please allow me a minute to update your address.
YES
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation message. Would you need anything else?