hai
Hey there, you're connected to Star cable customer service! How may I help you today?
I need to my personal account
What do you want to change in your account?
I need to  my internet service
You mean you want to change your internet service?
yes
Sure, which service do you want to change your internet service to?
I need to  home phone
Sure, I'll be able to assist you. May I know your name?
My full name is kumar
Kumar, I'd need your account number and the last 4 digits of your SSN?
my account number is 9524102365 and my last  4 digits of your SSN is 9201
Alright! Thanks for the information. Do you want me to confirm the change of service from internet to home phone?
yes sure confirm this service
Great! I've made a request for the same and it will be activated within 24-48 hours, I hope that will be okay with you?
okay sure thanks for your information
You're welcome! Would there be anything else I may assist you with?
No thanks
Have a great day ahead and please do reach out to us in case of any further queries.