Good afternoon, I need to have a new card issued, I can't find mine anywhere Hello?
I'm sorry for the loss. I'll be glad to assist you with the new one. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
Jackie Grant. Social is 9696, card number is 9689-6266-3012-2000. The expiration date is July 2020. It's one of the blue cards with the stars on it.
Amazing. Could you also help me with the date the card was last used?
I used it on June 23rd the last time.
Was the police report lodged for the lost card?
Yes it has been
Great. I'll go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
Sounds good. Thanks for the help
You're welcome. Is there anything else I could help you with?