hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
That's upsetting! I'll surely help you with the reason behind that. Could you please help me with your full name and your account number?
Bogan Todd,account no: 5670 7689 2345
Awesome! May I also know the last 4 digits of your SSN number and the extra amount of your bill?
0770 $80
Perfect! Thank you for that. Please allow me a moment, while I get this done for you.
Ok
Well, Mr.Todd your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services.
ok
Great! Is there anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!