HI
Hello. How may I help you today?
I LOST MY CREDIT CARD LAST WEEK
Could you please help me with your full name, the last four digits of your SSN and your credit card number?
NAME - ROCKY ACCOUNT NO-5649 SSN NO- 7890
Could you also help me with the date the card was last used? Did you file a police report?
LAST USED DATE 5/6/2018 NO
Not a problem if there isn't any payment without your permission. But I suggest you to always report to police and file a complaint for the lost card. I'll also go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
THANK YOU BYE
You're welcome. Is there anything else I could help you with?