HELLO SIR
Hello there! Welcome to CalTech Support. How may I assist you, today?
I WANT UPDATE MY OUTLOOK
Sure, I'll help you with that. Could you please first help me with your name?
JOHN SIR
Sure, John! Glad to meet you. I would also require the last four digits of your account number and the company you're working for.
1500 MICROSOFT COMPANY
Sure, thanks! I suggest you to upgrade the application manually by going to the settings > updates > manual update. Could you please try that let me know?
PLEASE DO IT YOURSELF
I'm sorry, however, I'll not be able to do that as I'll not have the access to your system. The process takes only 2 minutes of your time so I suggest you do it yourself, please.
OKAY GIVE ME THE WAY TO DO IT SIR ARE YOU THERE?
Sure, as I said you could go to the settings on the left bottom corner of your system. Then go to the update section and click on manual update. Could you try that and tell em if you're able to update the application?
OKAY I GOT IT
Sure, I hope I've helped. Would there be anything else that I could help you with?