I wanted to close my account
I'll help you with that. May I know your name please?
Uganda Nimawari
Thank you Uganda, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
4562 and 1254
Perfect! Kindly give me a minute. Thank you for holding on. Your account ending with 1254 holds a balance of $500.
but I asked you to close my account, send remaining amount to acc no 5687
I apologize, May I know the amount to be transferred?
All of them and then close the account
For sure, please give me a minute.
ok
I appreciate for holding on, your request has been successful.