Hello, how may I help you with today?
hi please debit extra bill on my credit card
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Kyla Sheppard 4579 3206
Thank you. Could you please let me know the date of the charge and amount of the charge?
20th june 75$
Thank you. Give me just a moment while I update that for you!
okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you so much have good day
Your welcome, would there be anything else I may help you with today?