hai
Hello! Alex here, how may I help you today?
change my service
Alright! I'll surely help you out with that but firstly I will need your name and 16 digit account number please?
nallu 12457896321547812
Thank you Nallu! Now could you please help me with the last four digits of your SSN?
2532
May I know what service are you currently using?
internet
Alright! So would you like to upgrade to a faster internet service?
ok
I have now upgraded you to the platinum internet service. Is there anything else you would like me to help you with for today?
no thanks
You're welcome! Have a great day! hope to assist you again. Goodbye!