HII
Hi there! Welcome to BTS musical instrument makers. How may I help you today?
I HAVE PROBLEM IN MY KEYBOARD KEYS
Oh! I'm really sorry for your inconvenience. Would you like to replace it or buy a new one?
OKAY
I'm sorry but could you please be more specific with your response. Would you like to replace your musical keyboard or buy a new one?
YES
Sure! I'll definitely guide you with that. May I know the name of your company and one-time password, please?
YAMAHA ISFR
I'm sorry but would you like to confirm your company as Yamaha and your one-time password as ISFR?
YES
Great! Thank you for the details!  May I know which brand and model of musical keyboard would you like to replace your order with?
OKAY. YAMAHA I4445
Perfect! I've booked your replacement order. Your replacement order will be delivered to you within 3-4 business days. We are really sorry for your inconvenience. Will there be anything  else I could help you with?
OKAY THANKS
Alright! I hope I helped you with your query. Will there be anything else I could help you with?
NO THANKS
Valuable customers like you are always welcome! Thank you for staying connected with us. Your replacement order will be delivered to you within 3-4 business days. For any query, feel free to call us anytime on our toll free number: 1300-3433-400. To know more about the latest offers, promotions, trade policy and many more interesting things, please visit our official website-  www.btsmusicalinstrumentmakers.com Have a great day ahead and take care. Goodbye