HELLO
Hey! A very good morning to you. How may I help you today?
REPORT CREDIT BILL ERROR EXTRA AMOUNT HAS BEEN CHARGED
Sorry to hear that. Surely I will help you. May I please know your first and last name?
MADHAVI
May I also know the last four digits of your SSN?
4763
I'd also require the complete 16 digit credit card number.
7917813376179473
Thank you. Could you help me with the date and amount of the charge?
21/06/2018 $20 $20
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
THANKS
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.