HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TOO HIGH
I understand your situation and how that feels. However, I'd be glad to help you in this regard. Could you please help me with your full name and your account number?
RENU AND 7654 7754 8645
Awesome! Could you also help me with the last 4 digits of your SSN number and the extra amount on the bill?
8465 $78
Perfect! Thank you for that Ms.Renu. Could you please allow me a moment, while I get this done for you?
OK
I appreciate your patience in holding up. Well, I see Ms.Renu that there is an increase in the tax rates which is why there your bill has gone up I would say.
OK
Great! Is there anything else that I may help you with?
NOTHING ELSE
Amazing! Thank you for reaching out to us, wish to serve you again. Have a great day!