A very good morning to you. How may I help you today?
Good morning, can you help me, the screen on my phone is cracked and I cant use it
Oh! I'm so sorry to hear that! I can make a replacement for your phone right away! Would that be okay?
That would be great
Okay then. I'd require few details before I create a replacement. May I please know your full name?
Sure I am Megan Goode
Could you also help me with your phone number and the email address?
(203)898-5685 and MGoode13@gmail.com
Thank you so much for the information. Kindly allow me a moment while I create a replacement for your phone.
ok great
Thanks a lot for waiting. I have an amazing news for you, I've requested for a brand new phone to be sent as a replacement to the broken phone and it'll be delivered to you as soon as possible and meanwhile I request you send the broken phone back to us in a return envelope. Would that be okay?
yes! thanks thats great
You're most welcome. Would there be anything else I may help you with?