Hello! Good Evening, Fast net cable services. How may I assist you today?
hai my device is not workings
May I please know of the green light on the device still working?
yes abosolutely
Alright! I'll just send you a replacement device, may I please know your name?
yes okay my name is jessy
Thanks Jessy! Could you please share your account number and the last 4 digit of the SSN?
15058920312 and SSN number is 8470
Perfect! Please allow me a moment to process your request.
yes sure that\s my pleasure
Thanks for being so cooperative, I've processed your request and applied for a replacement device for you which you'll be receiving as soon as possible. Please make sure you return the damaged device, anything else I may help you in?
okay no thanks  for your wonderful help
My pleasure! Thanks for choosing our service, have a great day. Goodbye.