Hello
Hello there, How may I help you today?
I received credit card bill. But i feel some error have in this bill.
Don't worry I would be glad to help you out in this regards. May I know your name please?
Please help me reverse this error?
May I know your name please?
This is Andrew!
Thank you. To get your bank details I would need your last 4 digits of SSN.
2225
Perfect. Could you please provide me your complete credit card number.
3698 1245 7854 3652
Thanks. To process the request I'll now require the date of charge and the amount of charge.
Please wait i will check exact date.
Are we still connected?
The exact date is 05/28/2018, amount of $54
Thank you for the information. Lastly I'll require the time of charge.
11.25 am
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Thank you Casey!
My pleasure. Anything else I may help you out with?
That's over myside
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