Hey there! How may I help you?
HI I HAVE ERROR ON MY CREDIT CARD BILL
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you help me with your name?
MY NAME IS ANNE MARY
Thank you! Please could you help me with the credit card number and also your SSN number?
MY SSN NO 1009
Thank you, could you also share the credit card number, ma'am?
5612300000008751
Thank you, please could you provide me with the amount charged and also the date on which it was charged?
06/21/18 AND AMOUNT IS $250
Thank you so much for bringing this to our notice. Please give me a minute to work on it.
OK SURE I AM WAITING FOR YOU
Thank you so much for your patience. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?