HI
Hey there! How may I help you?
I NEED NEW CREDIT CARD MY OLD CARD IS EXPIRED
Sure, I'll help you get a new card. Please could you help me with your name?
NAME : MEENA
Thanks, Meena! Please help me with the card number and also your SSN.
A/C NO : 1110 AND SSN : 8584
That's perfect. I request you to shred the expired card, ma'am. Please stay connected while I request for another one.
OK
I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?
OK THANK YOU
Is there anything else that I might help you with?