Hello
Hello there, How may I help you today?
This is Joseph
Hello joseph! Could you please elaborate the query so that I can assist you in the best possible way?
My iPhone mobile screen fully cracked. I need to replace it. I have insurance this mobile.
Was the phone broken?
Yes!
Alright! May I know your phone number?
8521473651
Thank you, Could now help me with the email address associated with the account.
Josephjesus@hotmail.com
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
Sure Casey! Thank you for your help.
My pleasure. Anything else I may help you out with?
How many days taken i received my new device?
7-8 days!
Fine! Thank you once again.
Thank you for using our live chat service, and we hope to hear from you again! Goodbye!