Hi
Hello there! How may I assist you today?
I need fix my mobile screen it was broken
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
Ya sure
Alright! May I please know your full name?
I'm James martin
Thank you James! May I please know your phone number?
789-554-3321
Perfect! I'll also need your email address could you please share?
james.martin@gmail.com
Amazing! Please allow me a moment to check the details and proceed with your request.
Take your own time
Sorry to keep you waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
Ya sure
Alright! Anything else I may help you in?
No thank you
My pleasure! Have a great day, goodbye.