hi
Hello there, I'd be glad to assist you today!
my old credit card is expired so give a new credit card
okay! I'll surely help you with that, May I know your first and last name please?
Othniel Omar
Perfect! Could you please share the last four digits of your SSN?
ssn no : 5444
Great! Could you please share the 16 digits of your credit card number?
5421789654214554
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
ok
Okay, Great, I've blocked your previous card as you told it is expired and also requested for a new card, However I'd like to inform you that please don't throw the old card. kindly hand it over to the delivery boy who will come to deliver your new card.
ok sure i have follow your instruction
I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
okay thank you and if any problem i will contact you
I'll be happy if I could be of any more help for you today?
no thanks bye have a great day
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!