HI
Hello! Welcome to media cable services. How may I help you out today?
U FROM yes
May I know your name and email id please? Are we still connected?
yes name is kani and emaill address is kv002@e-mail.com
Could you please help me with the last four digits of your SSN as well?
SSN number is 2530
I apologize! Could please help me to know about your concern so that I can help you accordingly.
yes okay
I'm sorry! could you please elaborate your concern so that I can help you in the best possible way.
my cable bill keeps going up
I would like to let you know that due to over downloading and excess use of the service you have crossed your monthly limit. I would also like to add that there was a sudden expiration in your monthly contract and you no longer have the promotional rate. There has also been a sudden hike in the government taxes so due to all these factors your bill has unfortunately gone up this month.
oh yes oaky
Is there anything else I could help you with for today?
no thanks for your wonderful help
Alright! Have a good day! Hope to assist you in the future as well. Goodbye!