hai
Hello! How may I help you today?
why my bill keeps going up
Oh that's bad! Can you please help me out with your name and email id?
baris baris5288@gmail.com
Thank you Baris! Can I also know the last four digits of your SSN as well?
5260
I see that since there is a sudden increase in the government taxes and there was a sudden expiration in your contract you no longer have the promotional rate. There has been a bit of over downloading from your side Are we still connected?
yes  cancel my cable service
As a compensation only for you I would like to offer a 10% discount on your next month's bill and I request you to please take this offer and continue using our services. We would ensure that you would not face any problems in the future.
ok nice
Wonderful! Is there anything else I could assist you with for today?
no
Great! Have a good day! Hope to assist you in the future as well. Goodbye