Hello there, Good morning!  How may I help you today?
hi
Sorry to hear that! I'm glad that I could be a help for you. Could you please help me with your full name?
i need fixing screen on my phone phone screen is broken Kaelyn Hale
Could you please share you contact number and email address linked with us?
xtang@msn.com Riley Maldonado
Perfect! I appreciate your patience in sharing the information. Allow me a moment, I'll get back to you with the details?
okay
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
thank you bye
You're welcome! May I confirm if all your questions have been answered?
yes
Thank you for bringing this up to us, I'm glad I could resolve this for you. Have an awesome day ahead!