hi
Hello! I'll be glad to help you out. May I know your query?
my  having trouble connecting to the internet
No worries, I'll help you out with that. May I know your name and your account number?
my name is pandi and account no is 1236547896321458
Could you also help me out with the last 4 digits of your SSN?
my ssn no is 4589
Perfect! Pandi could you please switch off the router and switch on the router and check whether the internet is working or not?
yes
Did you restart the router Pandi?
no
I kindly request you to restart the router.
every month my bill was going up can you please check
I'm sorry I wouldn't be able to help you out with that, as you have to contact the customer care department and you've contacted the technical department right now.
ok
Would you let me know whether the internet is working after restarting the router?
yes
That's awesome! Would there be anything else I may assist you with?
no thanks
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!