hai
Good morning, thank you for contacting enterprise software company, How may I help you?
i want to update my skype software
Not to worry let's get your application updated. Could you please help me with your name?
my name is bala
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
my company name is amazing boys and  last 4 digits of your account number is 5124
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
done
Is it working fine?
yah sure
Awesome! Would you need anything else I could help you with?
no
Thanks for reaching out to us.  Have a great day ahead.