HELLO
Hey there, how may I help you today?
WANT TO CLOSE THE ACCOUNT
I’ll help you with that. May I know your name please?
MARK
Thank you, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
SSN-9656 A/C-6556
Thank you for the details. Kindly give me a minute.
YES
I appreciate for holding on, your request has been successful.
OK
Perfect! Is there anything I could assist you with?