Good morning! How may I help you today?
Good morning. I just moved and need to update my address.
Sure thing! I'll be happy to help. May I know your name please?
Yes, It's Sally Smith
Thank you, Sally! Please could you help me with your account number and your SSN number?
My account number is 729865438972 and my SS is 760 54 7656
Perfect! Could you please provide me your new address?
Yes. It is 731 Oak Drive Round Rock Texas 78717
That's great! Please stay connected while I work on your request.
Actually, I made a mistake. The zip is 78617
No problem, I'll change that for you right away.
Thank you so much.
I've updated your address on the system. All communications will be made to the new address. Is there anything else I could do for you?
No, that was all today, thank you.
You're most welcome ma'am. Always happy to help you. Great day!