hi hi
Good morning! You've reached Madison music company. How may I help you today?
i want to cancel one item in my previous order
Definitely! I'd be glad to help you in this regard. Could you please help me with the company name and the one-time password?
hm musics 5218
Fantastic! Could you please help me with the brand and model of the orders?
one guitar
And, the model of the guitar would be?
i dont know it exactly
I see that with the information provided, you've ordered for the PSR-E469. Do you want me to cancel 1 of that?
yes cancel it
Great! I'd like to inform that, I've cancelled the 1 guitar the model being PSR-EW469 successfully.
thank you
You're welcome! Let me know if there would be anything more I could do for you. Wonderful! Thank you for reaching out to us, wish to assist you again. Have a nice day!