MY MOBILE  PHONE IS DAMAGED
Hello there! I'll help you with that, could you please let me know your name and the phone number?
GEORGE BUCKER PHONE: 456 789 1265
Thank you George, may I know the email address associated with the account?
GEORGE BUCKER@GMAIL.COM
That's perfect! Thank you for the details, please give me a minute to proceed further.
OK
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope. Will that be fine with you?
THANK YOU
My pleasure! Is there anything else I may assist you with?
NOTHING ELSE
rAwesome! Good to hear from you, thank you for reaching out to us. Have a great day ahead!