Hi
Hello! Good morning!
Need your help to resolve Report an error in My credit card bill
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I know your first and last name please?
ok Davit Antony
Awesome! Also, may I please know the last four digits of your account number and SSN?
Account no 2552 & SSN no 3326 are you connected with me ?
would you please help me with the date, time and amount of the charge? I"m sorry for the delay, We are connected.
charged amount is $165. Date : 05/17/2018 Time : 1:30 PM .. Payment paid for Google pay
Okay, I'm really sorry that this happened, I have made a request for a refund of $165 and also raised a complaint against it so, that you won't face this kind of issues further in the future. would there be anything else I may assist you with for today?
No
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!