HI
Hello, how may I help you with today?
I want remove extra bill on my credit card please hlp me
Sure! Could you please help me with the name and last 4 digits of SSN?
5879
Thank you. Could you please let me know the date of the charge,time of the charge and amount of the charge?
17/06/2018 12 pm 200$
Thank you. Give me just a moment while I update that for you!
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you i want change my account address
Could you please help me out with the new address?
56 boyar street new york
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as we'll
thank you bye
Your welcome, would there be anything else I may help you with today?