Hello
Hello there, How can I help you?
I would like to close an account I don't use anymore
Sure, could you please help me with your first and last name?
Yes, it's John Potter
Thank you very much. Could please help me with the last for digits of your account number ?
5678
Thanks. Good news! Your account has been closed successfully. Would there be anything else I may help you with?
Yes please, I'd also like to check the balance on another account
Sure, allow me a moment while I check that for you right away.
OK
Thanks for staying connected, your account balance is $100,00.00
OK, great. Thank you
you're welcome. Have a nice day.