hai
Hi! Welcome to universal cable customer service. How may I help you today?
i aks if they have any discounts avialable
Sure! You are in the right place. To proceed further, may I know your name and account number please?
name is jenifer nisha and account number is 5993 6312 2875
Great! Just for verification purpose, may I know the last 4 digits of your SSN?
amazing SSN number is 6549
Nice! May I know if you are student, active military member or a senior citizen?
i'm a military member
Superb! please wait for a moment while i check your documents.
yes sure not a problem
Perfect! May I know if you serve in the Air force, the army, the navy or the national guard, also may I know your ID number?
great i'm a national guard and ID number is 29483
Awesome! the current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. Which plan would you like to opt for?
i like to platinum cable
That's a great choice Ma'am, since you're a military you will get an offer of $10 off your monthly payment. We hope you enjoy our platinum cable service. Is there anything else I can help you with?
no  thanks
military member*
yes
Thanks for staying connected with us. For any further queries feel free to reach out to us anytime. Have a nice day ahead. Goodbye!