HI
Hello there, How may I help you today?
I NEED TO CHANGE MY ADDRESS ON MY A/C
I would be glad to help you out in this regards. May I know your name please?
NAME : LAKSHMI
Thanks. To get your bank details I would need your last 4 digits of SSN.
SSN NO : 9954
Perfect. Could you please provide me your complete credit card number.
7895124300042154
Awesome. May I know the new address so that I can update the same for you.
5511 PETER STREET WEST ROAD ZL 11242
Great. I have gone ahead and updated the new address for your convenience.
OK
Anything else I may help you out with?
YES, I NEED TO REMOVE THE EXTRA CHARGE FORM MY A/C
Sure. To process the request I'll now require the date of charge and the amount of charge.
19/06/2018 AND $22
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU SO MUCH
My pleasure. Anything else I may help you out with?
NO THANKS, HAVE A GREAT DAY
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