Hello, my Skype application is not working for me
Hello! Good morning! You've contacted the NTA software solution center. May I know your query please?
Yes, my Skype application is not allowing me to make outgoing video calls
Oh no! That's upsetting, I can understand that this might be disturbing your work. I'll need your details in order to help you out, So may I know your name and the last four digits of your account number?
Yes. My name is Sarah Jones. 1456
Thank you Sarah! May I also know your company name please?
ABC Inc.
Thank you Sarah for being patient and sharing your details with me, Could you please check if you're using 7.5 version of Skype?
Yes, I am
Alright! I'd request you to please uninstall and reinstall the application. It might resolve the issue. I'm online please let me know if the app is working?
Ok, I have done that and it is fixed.
Amazing! Thank you for being patient and bearing with my questions. Is there anything else I may help you with?
No thank you
Superb! Thank you for reaching out to NTA software center! We are glad to resolve your tech queries. Have a great day ahead!