hi Drew
Hello there, how may I help you today?
I lost my credit card.
Thank you very much for alerting us about this. We will help you get this issue resolved.
My name is Rajesh
Okay Rajesh could you please let me know your last 4 digits of SSN number and credit card number?
2547 545425896547531
Great! Thank you for the details. Could you also let me know when was the card used last time and was there any police report filed?
yes I did it
Okay great! May I know when was the last time you used your card?
14-06-18
Okay, that's good. Please allow me a moment while I go ahead and block your card.
ya sure... I am waiting
I highly appreciate your patience, I would like to inform you that I've successfully blocked the present card and issued a new card which will be delivered to you within 2-3 business days.
hmm ok
Is there anything else I may help you with?