HII
Hello. How may I help you?
I LOST MY CREDIT CARD
Oh! Sorry to hear that! I'll definitely help you. May I know your full name please?
GOPAL
Can you help me with the last four digits of your SSN?
4525
Awesome! I'd also require the complete 16 digit credit card number.
2352856874589852
May I know when was the card last used?
29/05/2018
And was a police report filed?
YES
Oh! Sure, not a problem! I'd made a request to our team about this, and our associate will soon contact you and help you with a new card. Not to worry at all! We make sure that our customers are totally satisfied with our services! Not to worry! You'll soon receive a new card on your registered address. Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
OK. THANK YOU SO MUCH
You're welcome. May I confirm if all your questions have been answered for today?
YES
I’m glad. We aim to make your Banking experience a pleasant one.