Hey there! Welcome to Act Fiber Cable services, how may I help you today?
hai
Hey there!
change my data usage
I apologize, could you please be more specific with your concern? I hope we are still connected?
yes
May I know your query please?
change specific bill
Would you like to check the data usage?
change my data usage
Is it to upgrade the service you're referring to?
yes
Awesome! I'll surely upgrade your service, may I know your name and the account ID number?
my name john  and account number 1458963257485
Thank you John, may I know to which plan you'd like to upgrade to?
yes
As you're already using the 25 GB plan, you have an option to upgrade to 50 GB plan and 75 GB plan.
yes
May I know which plan you'd like to choose?
25GB plan
Sure! You're now upgraded to the 25 GB plan, is there anything else I could help you with?
no thanks
You're welcome. Thank you for reaching out to us, have a great day ahead!