Hi Sam
Hello there, I'd be glad to assist you today?
I lost my credit card
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Muthu Arasan
Perfect! Could you please share the last four digits of your SSN?
3453
Great! Could you please share the 16 digits of your credit card number?
3204983258032522
Would you please help me with the date, when you used your credit card for the last time?
03/22/2018 05:22 PM
Okay! so, did you file a police report about the lost credit card?
Yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Okay
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
Thank you very much
Would there be anything else I may help you with?
Nothing else Thank you so much
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!