Hello there, how may I help you today?
I need to change the address associated with my credit card
Sure thing! Could you please help me out with your full name?
Steve Smith
Great! Could you also please help me out with the last 4 digits of your SSN?
1234
Okay! Could you please help me out with your new address for me to update in the portal?
1234 main st new york ny 12345
Okay! Thank you. Please allow me a moment while I update the address in the portal.
im sorry, the correct address is 1235 Main st. not 1234 main st.
No problem at all. Please give me a moment while I change the address. I highly appreciate your patience, I would like to inform you that I've successfully updated your address to 1235 main st new york ny 12345.
thank you
You're welcome. Is there anything else I may assist you with?
no thank you
Okay great! Thank you so much for your cooperation. Have a great day!