hi,good morning
Hello there! How may I help you today?
my phone is damaged
Sorry to hear that! I'm glad to be a help to you. Could you please help me with your full name?
name: ruby
Lovely! May I also know your contact number and email address please?
contact no:728 928 138 and email address: ruby16@gmail.com
Awesome! Thank you for being patient in sharing the information, Could you please allow me a minute or two, while I get this done for you?
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thank you
You're welcome! Would there be anything more that I may help you with?
nothing else
Excellent! Thank you for reaching out to us, Hope that was helpful. Have a wonderful day!