Hello, how may I help you today?
I want to check my account balance..
Sure. I'll help you with that. Could you please help me with the last four digits of SSN?
958 sorry  9584
All right. Could you please help me with your name?
Raju
Thanks Raju. Please provide me the  last 4 digits of the account number.
9542
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.
thanks. and I want to close this account.. so kindly assist me..
Sure, Please allow me a moment. I'll get back to you soon.
ya.. sure.
Thank you for staying connected. I've initiated your request for closing your account ending with 9542. You’ll be receiving a confirmation message shortly. Let me know if you have any other queries.