Hi
Hey! How may I assist you today?
I lost my credit card
Oh! That's okay! I'll fix this issue right now. If it’s okay with you, we’ll need to collect a little bit of additional information before we proceed.
Okay
May I know your first and the last name please?
Sincere Robbins
Thank you. To pull up the information I will require your last 4 digits of the SSN.
7584
May I also have the complete credit card number which was lost.
6778687576489765789
May I also know when this lost card was lastly used on?
06/01/2018
Was a police complaint filed for the same from your end?
Yes
Perfect! Then I'll go ahead and block the same for you.
Okay
Also I've issued a new card for you which will be delivered at your mailing address within 2 business days.
Thank you very much
You're welcome! Is there anything else I may help you with?
Nothing else Have a great day
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