Hai
Good morning, thank you for contacting enterprise software company, How may I help you?
I have some problems with salesforce
Sir, what is the issue with the application? that's bothering you.
missing the periodic update
Not to worry let's get your application checked. Could you please help me with your name?
Raj
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
3 6565
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > salesforce > restart the application. Let me know if it's still not working.
no it is is now working
Could you also help me with your Company name?
salesforce is company name
You're welcome. Is there anything I could help you with?
nothing else
Thanks for reaching out to us.  Have a great day ahead.