Hello
Hello! How may I assist you?
I want to change my home address
I'll update your personal information, but could you help me out with your name and the account number?
my name is test and accound number is 123456
Test could you also help me out with the last 4 digits of your SSN?
1234
Perfect! Test could you help me out with your old home address?
50 Nasville Road 12345
Yes, that is the address which is listed in your account information. Now, could you help me out with the new home address for me to update it in the account information?
55 Nasville Road 43212
Okay! Please allow me a moment while I go ahead and update your information.
ok
Thank you for being patient. I'd like to inform you that I've updated your address in your account and it'll be reflected in your account in the next 30 minutes.
thank ou also want to change my boardbans speed broadband speed
Sure thing! I'd like to inform you that currently you're using 10 MBPs speed would you like to upgrade it to 50 MBPs?
yes please
Great! I'd like to inform you that I've successfully upgraded your service and it'll be activated in the next 24 hours.
thank you very much
You're welcome! Would there be anything else I may assist you with?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
you too
Thank you! Goodbye!