Hello.
Hi, I want to update the address on my account please
Sure. Could you please help me with your full name and the last four digits of your account number and SSN?
John Smith, account 4567, SSN 9090 Hello?
Thank you for the information John.
You're welcome
Could you please help me with your new address?
345 Main Street, Los Angeles, CA 90095
Just to confirm it again, it's 345 Main St, Los Angeles, CA 90095. Am I right John?
Yes
Great. We have updated your new address to your account. Is there anything else I could help you with?
No, that's it, thanks
Thank you for your time and patience John. We are glad to be able to assist you. You have a great day.