Hello there, How may I help you today?
Hello Casey
Hey, How may I assist you today?
Can you please remove the charge on my credit card Which is an error of $6000
I would be glad to help you out in this regards. May I know your name please?
Virat kohli
Thanks Virat. To pull up the information I will require your last 4 digits of the SSN.
Not Virat its Kirat Vohli 4422
Perfect. Could you please provide me your complete credit card number.
7453698874525
Thanks. To process the request I'll now require the date of charge and the amount of charge.
8-5-2018 $4999
Thank you for the information. Lastly I'll require the time of charge.
02:00
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
I hope it will not happen again
No Kirat. We will look after it and make sure that it doesn't happen again.