hello
Hello! I'll be glad to help you out. May I know your query?
my new is not working my new devices not working
No worries, I'll help you out with that. May I know your name, account number and the last 4 digits of your SSN?
TAMILANKUMAR ACCOUNT NUMBER : 8957143542125498 SSN 5684
Perfect! Could you let me know if the green light on the device is visible or not?
GREEN LIGHT NOT
Okay, as the green light on the device is not visible, I'd like to inform you that your device is not working. But, no worries, I'll send you a replacement device at the earliest.
GREEN LIGHT NOT VISIBLE
No problem, I'll send you the replacement device right away.
OKAY
Would there be anything else I may assist you with?
NOT HAVE A GREAT DAY...... THANKS BYE....
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!