hi hello
Hello and welcome to universal cable customer service. How may I help you today?
device is not working
Oh! I'm so sorry to hear that. Be assured! I'll definitely help you. To proceed further, may I know your name and 16 digit account number please?
ram 5896741256987452
Great! Just for verification purpose, may I know the last 4 digits of your SSN please?
2584
Thank you for all the details. May I know if the green light on your device blinking or not?
yes
Perfect! I've forwarded your matter to my team. You will be receiving a replacement device within 2-3 days. We are really sorry for your inconvenience. Will there be anything else I could do for you?
ok no thanks
Awesome! may I know your home address please?
57kanthi nagar
Perfect! I've forwarded your matter to my team. You will be receiving a replacement device within 2-3 days. We are really sorry for your inconvenience. Will there be anything else I could do for you?
no thanks
You are always welcome. Thank you for giving us opportunity to serve you. For further assistance, feel free to contact us on our toll free number. Have a nice day and take care. Goodbye :)