Hai Drew
Hello! How may I assist you today?
I need to replace my iPhone screen with my insurance
No worries I'm here to help you out. May I know your name?
Yes My name is cameron
Cameron could you also help me out with your phone number and the email address associated with the account?
Sure, My phone number is 802-564-236, Mail Id is example1245@mail.com
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
Yes
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
Yes, sure. I am really happy with your assist
Pleasure is all mine! Would there be anything else I may assist you with?