Hello there! How may I help you today?
Hi, my cellphone screen just got cracked, can you help me out with this?
Sorry to hear that! I'll definitely help you in this. Could you please help me with your full name?
sure this is Gabriel Jesus
Could you please help me with your contact number and email address?
Why not, +1-604-555-0110, gabriel.jesus@gmail.com
Awesome! May I confirm your shared information to be correct?
i am sorry there's a typo gabriel_jesus@gmail.com
That's okay, Thank you for the correction. Allow me a moment, while I look into the matter. Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
My Pleasure, i surely will do that
Would there be anything else that I may help you with?
no, that is all for now, thanks a lot
You're welcome! I'm glad I could resolve this for you, Have a wonderful day!