HI
Hello! Good Evening, Fast net cable services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
Sure! May I please know your name and account number so that I could check the reason?
ROBIN AND 7658 9878 5675
Thanks Robin! May I please know the lat 4 digit of the SSN?
7654
Perfect! Please let me know how much extra amount was charged to you?
$54
Alright! Please allow me a moment to check the details.
OK
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
OK
Great! I'll make sure of that, will there be anything else I may help you in?