Hi Spencer
Hello there! how may I help you today?
I found some errors on my last month credit card bill could you help me to resolve that issue ?
For sure. May I know your name please?
My name is Sanju Kumar
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
sure. SSN is 8624. Credit card is 3546
May I know the date and amount of the charge?
sure. 200$ is charged on 18th June at 16.00 PM which I have not spent
Thank you for the details. Kindly give me a minute.
sure
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
Thank you so much for your help
You’re most welcome. Is there anything else I could help you with?