Hey there, I hope your having a good day!
Hi i have error with credit card statement charges
Oh! I'm so sorry for that, we have been working on this issue, I can understand that it is wrong to be charged incorrectly. our technical team is working on this they will resolve this issue as soon as possible. For now I'll try my best to help you in this regard, May I know your first and last name please?
Panner selvam
Perfect! would you please share the last four digits of your SSN?
ssn-0420
Great! could you please share the 16 digits of your credit card number?
3583210014785203
Okay, would you please help me with the date, time and amount of the charge?
23 june 2018 11.02 AM & 200.25
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $200.25 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
NO
did I help you in resolving all your queries for today?
yes thank you so much sam
You're most welcome, I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.
'