Hello, how may I help you today?
i want to check my a/c balance
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
My name is Ram, SSN - 8780
Thanks Ram. Please provide me the last 4 digits of the account number.
3487
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.
Transfer $500 from 8780 to 6412
Sure, I will do that for you. Please allow me a moment.
ok
Thank you for staying on hold. As per your request, I have transferred the amount $500 to the account ending with 6412. You'll be receiving a confirmation message regarding this. Is there anything else I can help you with?
Close my a/c
Sure, Please provide me the last 4 digits of the account number.
8780
Thank you for the information. I've initiated your request for closing the account ending with 5548. You’ll be receiving a confirmation message shortly. Let me know if you have any other queries.
5548 is not my a/c
I am sorry about that. Let me check initiate a new request. I have updated just now.
ok
Let me know if you have any other queries.
Nothing
All right.  I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.