Hello there! Good morning. How may I help you today?
Hi this is saran I ask for fixing the screen in my mobile
Sorry sir, but may I know why do you want to fix the screen? Is your phone broken or damaged?
it is broken
Oh! Sad to hear that. I'd be glad to help you with that. Could you please help me with your full name?
sai saran
Perfect! May I know your phone number and email address on the account please?
phone number: 639 852 4563 email address: saran@gmail.com
I appreciate your patience in sharing the details. Please allow me a minute or two, while I quickly this done for you?
ok
Thank you for holding on. I'd like to inform you that, I'll be able to replace the broken phone with a brand new phone. And i request you to return the broken in an envelope. I'd like to inform you that unless we get the broken we'll be unable to do the replacement. Hope you understand?
ok thank you
Your welcome! Is there anything more that I may help you with?
nothing else
Great! Thank you so much for bringing this up to us, hope that was useful. We are always grateful to have customers like you. Good day!