Hello there! How may I assist you today?
hi
How may I help you ?
i want fix the phone screen
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
Abby Hayden
Thanks Abby! May I please know your contact number and email address on the account?
99055488668 oechslin@att.net
Great! Please allow me a moment to check with the team in this regard.
ok
Thanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay?
okay
Will there be anything else I may assist you in?
No
Alright! It was great assisting you, have a wonderful day. Goodbye.