Good Evening!
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
I would like to inform inform that my device does not working properly.
Not to worry! I'd be glad to help you with that. Could you please help me with your name and your account number?
Name: Veeravel.S..Account number:5796278561387
Awesome! May I also know the last 4 digits of your SSN number and if the green light on the router is working?
SSN:9135.. I tried everything i cannot i saw only blink red light.
Alright! Thank you for that Mr. Veeravel. Could you please allow me a minute or two, while I get this done for you?
Sure, I am waiting for your replay.
Great! To avoid such issue again, I'll help you get a new router. Our executive will reach you within 2-3 days and help you get that replaced. I hope this is solve the issue.
Thank you very much for the information. I am accept new router.
You're welcome! May I confirm if all your questions have been answered for the day?
Yes  i got all quiries.
Wonderful! Thank you for bringing this to us, we are always here to help you in any issues relating to media. Goodbye!