hello
Good morning! You've reached Net link Media/Cable Services. How may I help you?
can i get internet service
Definitely!  May I confirm if you'd like to change your service or you need a new cable connection?
change my service
Sure thing! I'll be happy to help you with that. May I know your full name and your account number?
Leslye Walton   821364785263258
Awesome! Could you also please help me with the last 4 digits of your SSN number and the current services your using?
2132
And, may I know the current service your using?
phone
Alright! May I know to what service you'd like it to be changed?
internet
Definitely! Thank you for that. Allow me a minute or two, while I get this done for you.
sure
I appreciate your patience in staying connected. I'd like to inform you that, I have added internet to you previous cable service. And this reflect on your bill from next month. Would that be okay?
that's fine, ok
Great! Is there anything else that I may help you with?
nothing else, thank you
You're welcome! Thank you for choosing us, wish to serve you again. Have a nice day!