Hi
Hello, how may I help you with today?
I want to report an error in my credit card bill and also want it to be removed
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Shan watson, 1125 and 5858454578458585
Thank you. Could you please let me know the date of the charge,time of the charge and amount of the charge?
date is 17th june time is 6:20 pm and amount is 7 dollars
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK I also wanted to know whether companies new lower rates available to me as they were shown in commercial
I'd love to help you on this one however one of our employee will get back to you personally about this one
Ok thanks
Your welcome, would there be anything else I may help you with today?
No
It was wonderful talking to you. Have a great day