hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
my internet bill is too high
May I please know your name and account number so that I could check the details?
Stamm Hope, and 5271 8734 3931
Thanks Stamm! May I please know the last 4 digit of the SSN?
3760
Perfect! May I please know what amount of extra money has been charged to you?
$55
Alright! Please allow me a moment to check the details and get back to you.
Ok
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
yes
Great! I'll activate the pack for you in effective from now, will there be anything else I may help you in?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! It was great assisting you, have a great day. Goodbye.