hai
Hello! How may I assist you today?
my phone screen is cracking
No worries I'm here to help you out. May I know your name?
najmul nio
Nio could you also help me out with your phone number and the email address associated with the account?
415 526 4152 email: najmul12@gmail.com
Thank you so much for sharing the information, please allow me a moment while I go ahead and do the needful.
ok
Thank you for being patient, I'd like to inform you that you'll be receiving a brand new phone for the damaged product and I kindly request you to send the damaged phone return with the same delivery agent.
ok thank you
You're welcome! Would there be anything else I may assist you with? I hope we are still connected?
ok thank you
Thanks for reaching out to us, hope you have a wonderful day ahead!