Good morning Cameron :))
Hello good morning! How may I help you?
Can I able to know the status of my insurance claim which I filed s=a few weeks ago for a bumper damage in my car.
Sure! I'll be able to help you in this aspect, may I please know your name?
I am July Robert
Thank you July! May I please know your policy number?
Yes SUre.. My policy number is AX W2142 77241
Perfect! Please let me know the claim no. too?
Claim number is AMW3159
I apologize, however the claim number provided by you are incorrect. The claim number has 3 letters at the beginning and 3 numerical after. Could you please check and let me know the correct number?
I am sorry Cameron... its AMW315
No problem, Please allow me a moment so that I could check the details of the claim.
Sure please carry on
Thank you for being patient, I've checked the details the check has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?