Hello. How may I help you today?
hi i lost my credit card due to accident,please block the card
I'm so sorry to hear that your card was stolen. I'll sort that out for you. May I please know your full name?
viji praveena
May I also know the last four digits of your SSN?
ssn-9064
Thank you. I'd also require the complete 16 digit credit card number.
5810206000852145
Could you help me with the date when the card was last used?
25 JUNE 2018
And was a police report filed?
Yes report filled riley
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
thank you
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
no
I’m glad. We aim to make your Banking experience a pleasant one.