Hello there!
HAI
How may I help you today?
HEY SPENCER.. I WOULD LIKE TO INFORM YOU THAT MY CREDIT IS MISSING FROM MANY DAYS.. AND I THOUGHT I SHOULD LET YOU KNOW AND ORDER FOR A NEW CARD WHAT ALL THE DETAILS YOU NEED
Sure, I'll help you with that. May I know your name please?
MY NAME IS AKSHAY CHAUHAN
Thank you Akshay, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
ACTUALLY IT IS AKSHAY CHAHAN . M CORRECT IT PLEASE ADD AN INITIAL OF 'M' IN IT AND ITS CHAHAN, NOT CHAUHAN.. THERE WAS A TYPING MISTAKE.. SORRY
For sure, I'll update the changes and proceed.
SSN - 8014  CREDIT CARD - 9017 6302 5841 7326 WHAT ARE THE OTHER DETAILS YOU NEED.. LET ME KNOW PLEASE..
Perfect! May I know if there's any report filed to the police for the lost?
YES. I DID FILED A REPORT ALREADY
Great job! May I also know when was the card last used?
I LAST USED IT ON 17TH JUNE 2018 NO. ACTUALLY IT WAS ON 16TH JUNE 2018
Perfect! Kindly give me a minute to proceed further.
THANKS
I highly appreciate for staying connected. The lost credit card has been blocked and a new credit card will be sent to the updated address in 2-3 business days. I hope we are still connected. I hope we are still connected. If there's no response the chat will be ended in a minute.