Hey there, how may I help you today?
HAI
Hello there!
WHAT IS THE PROCEDURE CHARGE REMOVED?
I’ll help you with that. May I know your name please?
JOSEPH
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
I DON'T REMEMBER MY SSN NUMBER RIGHT NOW I NEED TO CHECK IN MY HOME
I apologize Joseph, I couldn't proceed further without any SSN. Kindly contact homeland department to know the SSN.
CAN I PROCEED THROUGH ONLINE
Yeah sure.
HOW LONG IT WILL TIME TAKE THIS PROCESS?
Please contact to the bank for further details Joseph.
OK THANK YOU SO MUCH YOUR WONDERFUL INFORMATION
May I know if there's any other concern?'