hi
Hey there! Welcome to Act Fiber Cable services, how may I help you today?
my internet bill is too high
I apologize, could you please be more specific with your concern?
i want to cancel my service because my internet bill is too high
I really apologize for that however, could you please let me know your name and the account ID number?
Huel Melissa, 6789 0987 2345
Thank you Huel, as there's an increase in the bill we regret the inconvenience. We can offer you the discount of $5 a month, will that be fine with you?
yes ok
Thank you for cooperating, is there anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're most welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!