HAI
Hello. How may I help you today?
WHAT IS THE PROCEDURE OF CREDIT CARD STOLEN?
Could you please help me with your full name, the last four digits of your SSN and your credit card number? It's simple if you help me with your details.
MY NAME JOSEPH
I'll cancel the old one and issue a new one soon.
I DON'T KNOW MY SSN DIGITS RIGHT NOW
SSN is very important for us to identify the account holder.
I NEED TO VERIFY MY DIARY
Sure. I'll be waiting.
BUT NOT RIGHT NOW
Not a problem. Connect with us as soon as you get the details. We'll be glad to assist you.
ANY ONLINE VISIT?
Sure. Anything will help. Whatever you find comfortable.
HOW MANY DAYS IT WILL BE TAKEN?
It will be done in a couple of minutes once we identify the account holder with their details.
OK THANK YOU SO MUCH YOUR WONDERFUL INFORMATION I AM HAPPY TO SPEAK YOU
I’m glad. We aim to make your Banking experience a pleasant one. It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
NOTHING
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you.
Thank you for your time and patience. You have a great day.