Hi, Please order a new card as the old one expired
Hello there, how may I help you today? Sure thing! Could you please help me out with your name?
Edward
Could you also please help me out with your credit card number?
My credit card number is 6572876497276465
Could you also please help me out with the last 4 digits of your SSN?
SSN 9895
Great! Please allow me a moment while I do the needful.
Ok
I highly appreciate your patience, I would like to inform you that I've issued a new card which will be delivered to you within next 2 days.
Great
You're welcome! Is there anything else I may assist you with?
No
Awesome! Thank you so much for your cooperation, have a great day!