hi
Hello there, how may I assist you today?
i need for successfully helping you.
I'll help you out! May I know your name and the last 4 digits of your SSN?
9896
Could you help me out with the make and the model of your car?
yes
Could you help me out with the make and the model of your car?
yes audi
Model?
2017 model
Thank you for the information, I'd like to inform you that I've found your documents which I will mail to your address and they'll reach you in the next 2 business days.
ok
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