hi
Hello there, how may I help you today?
i want remove wrong bill on my credit card can you help me
No worries,  I'm here to help you out, could you please help me out with your full name and last 4 digits of your SSN?
Eliza Mejia 0241
Great! Could you also please help me out with your credit card number?
5478965410236
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
24th 150$
Okay great! Please allow me a moment while I do the needful. I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $150 from your account.
thank you for your help
You're welcome! Is there anything else I may assist you with?