hi sir
Hello there, how may I help you today?
good evening sir
Good evening!
i need to report tha my credit card is lost
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name?
sure,myself neil cristofer
Great! Could you also please help out with last 4 digits of SSN and credit card number?
ok ,it is 8956 and AZ589632418956 respectively.
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
oh sure,it was last used yesterday,that is on 6/19/2018.yes i have given a complaint.
That sounds good. Please allow me a moment while I go ahead and block your card.
oh sorry ,sorry,a mistake ,the date is not that.
No problem at all. Could you please provide me with the correct date?
it was last used the day before yesterday ,that is 6/18/2018
Okay great!
ya this is the correct one.
I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
ok thank you so much sir.
You're welcome! Is there anything else I may assist you with?
no sir.i got it. thank you .bye.
Awesome! Thank you so much for your cooperation, have a wonderful day!