my mobile phone is damaged
Hello! I'm sorry to hear that. Please may I know your name?
VIJI
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
YES
Great! I'll do my best to get you a replacement. Please could you share your contact number?
789 456 2589
That's great! I'll also need the email address?
VIJI@GMAIL.COM
That's great! Please stay connected.
YES
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.