Hello! Good morning, You're connected to ATA software solutions. How may I help you today?
hai an application not working as expected in outlook
Oh no! May I know what exactly is the issue with your Outlook?
missing periodic software updates
I'm sorry, You have stated two different issues, may I know what is your query?
for software updates
Alright, Do you mean you're missing periodic software updates?
yes
Oh no! That's minor issue, I'll help you out. May I know your name and the last four digits of your account number?
franka ac number 0241
Thank you for sharing your details, May I know your company name please?
COSTA NET
Thank you! Awesome, I've cut a trouble ticket for you, we have a separate tech team. they'll look into this issue and resolve it manually.
problem solved
Awesome! Is there anything else I may help you with?
nothing else
Awesome! Thank you for contacting us! It was my pleasure assisting you. If you want any further assistance in any regards please contact us anytime. Have a great day ahead!