Hello, how may I help you with today?
hi please block my card because my credit card was missing
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Felipe Mathews 3014 6308
Could you also let me know when was the last time you've used the credit card?
20th june
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
ok thank u
Your welcome, would there be anything else I may help you with today?