HII
Hello there, How may I help you today?
I LOST MY CREDIT CARD
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
DIVYA
Okay, Well divya I will also require your last name also, would you please share it?
SRI
Just to confirm your full name is divya sri, correct?
YES
Perfect! would you please share the last four digits of your SSN?
2037
Great! could you please share the 16 digits of your credit card number?
2568741525003258
Would you please help me with the date, when you used your credit card for the last time?
15/06/2018
Okay! so, did you file a police report about the lost credit card?
YES
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
YES
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
OK THANK YOU
I hope that was useful, Did I answer all your questions?
YES
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!