hi
Hello there! Welcome to Brad Ford Web services, how may I help you today?
my device is not working
Sure, thing! May I know your name and the account number?
548754856 john smith
Thank you John, may I also know the last 4 digits of SSN?
8458
Perfect! Could you please let me know if the green light on the device is still blinking?
no
Not a problem, please allow me a moment while I get this done for you.
ok ?? ?? hey
I really apologize for the delay, we've sent you the device for the replacement. Our executives will reach out to you for further concerns.
ok thank you
You're welcome, is there anything else I may help you with?
no
Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!