Hello there, How may I help you today?
LOST MY CARD HELP ME PLEASE
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
PRIYA ANAND
Perfect! would you please share the last four digits of your SSN?
5645
Great! would you please share the 16 digits of your credit card number?
5623102459899454
Would you please help me with the date, when you used your credit card for the last time?
06/17/2018
Okay! so, did you file a police report about the lost credit card?
I DID
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
OK THANKS BYE
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
THANK YOU SO MUCH
Would you like to order a new card?
YES
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
OK THANK SAM
May I confirm if all your questions have been answered for today?
GREAT BYE
Yes Priya, Is there anything else I may assist you with?