hi, my last credit card bill was charged extra..
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Ramu, 1547 and 5454256985471452
Thank you. Could you please let me know the date of the charge and amount of the charge?
20-06-18 and $25
Thank you. Give me just a moment while I update that for you!
ya sure...,
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thanks, I want to change my address on my account
Sure! I'd be glad to assist you on this. Could you please help me out with the new address?
1/365, sakthi nagar, Chennai,IN
Thank you. Bear with me for a moment while our system finishes processing your information.
thanks
Your welcome, would there be anything else I may help you with today?
nothing else
It was wonderful talking to you. Have a great day