Hello there! how may I help you today?
Hello Spencer
Hello there!
I need your assistance to resolve my credit card billing issue
I'll be glad to assist you with that. May I know your name please?
My name George Jam
Thank you George, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
250$ money has been charged wrongly on my last month bill Last four digit of my SSN is 3495 and last four digit of my credit card is 7846
May I know the date of the charge?
It is charged on 30th April at 11.15 AM
Thank you for the details. Kindly give me a minute.
Take your time
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
Thanks for your help. Much appreciated
You’re most welcome. Is there anything else I could help you with?
Nothing else. Thanks
Always a pleasure. Have a great day.