Hi
Hello, how may I help you with today?
My last credit card bill was charged extra amount. So kindly solve this error.
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
2598 9874
Thank you. Could you please let me know the date of the charge and amount of the charge?
18-06-18 $48 around 1.45 pm
Thank you. Give me just a moment while I update that for you!
ya sure...
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you. And I want to change my address.
Sure! I'd be glad to assist you on this. Could you please help me out with the new address?
1-254, sakthivel street, 636502, IN
Thank you. Bear with me for a moment while our system finishes processing your information.
ya sure
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
thank., can you tell me about the company's new lower rates I saw in a commercial are available to me.
I'd love to help you on this one however one of our employee will get back to you personally about this one
ok thank you
Your welcome, would there be anything else I may help you with today?