Hello!
Hello! Good morning. How may I help you?
My phone screen is broken Robin. How may I get it fixed?
I'm so sorry for what has happened. Would you like to have a replacement?
The entire screen is broken and I will require a replacement for the same.
Sure, I'll help you with that. May I know your name please?
My name is Rajat sharma.
Alright Rajat! Could you please share your phone number?
My mobile number is 8595659865.
Thank you for the phone number. Could you please help me with the email address that is linked with the account?
The email address is Rajatsharma@yahoo.com.
Perfect! Please give me a moment to initiate your request.
Sure!
Thank you for staying on hold. I've processed your request. You'll be receiving a replacement device within a couple of business days. You need to send the damaged device in the return envelope. Is there anything else that I may help you with?
Yes! That will work.
Awesome! I hope that all your queries are cleared?
Yes. That's all for the day. Thank you so much.
Pleasure is mine. Have a great day. Bye.