HI
Hey there, you're connected to Star cable customer service! How may I help you today?
I NEED A NEW CABLE CONNECTION WITH ANY DISCOUNT
Sure, I'll help you with your concern. May I know your full name please?
SUJA
Could you also help me with your account number and SSN? Are we connected?
5678 YES
Account number was also been asked sir.
6786 9876 4564
May I know if you are a student, active military member or a senior citizen?
STUDENT
May I know your university name and also your student ID number?
MKU & 114356
Could you help me with the year in which you'll graduate?
2018
Great. I'd like to inform you that I've checked with your details and the good news is you're eligible for 3 service plans which are 1.Basic $50 for 50 channels 2.Premium $75 for 75 channels and 3.Platinum $100 for all channels. But we do also have discounts on these, 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
OK PLATINUM PLAN
Wow! That's awesome! I'd like to inform you that your service will start within 24 hours. I hope that will be fine?
OK
Superb! Have a great day ahead and please feel free to contact us in case of any further queries.