Hai.
Hello! Welcome to Blue Fire Software company, how may I help you today?
I am working at a IT company. I am using outlook. I am facing a problem on it.
Oh,no! That's upsetting. May I know what the issue with the outlook?
My application was not working properly.
I understand that's upsetting however, I could help you in a better way if you can be more specific with the issue in the Outlook.
okay. The messages are not sending.
I'll help you with that. Let me take a look into the account, may I know your name and the last 4 digits of account number please?
Name : Daniel. Account number : 8521.
Perfect! Could you please let me know the name of the company you're working at?
Company Name : Amkor Technology.
Thank you very much for all the details, kindly give me a minute while I look into your account and find out the best solution.
Okay.
I hope you've upgraded the new Outlook version i.e., Microsoft Outlook Latest version 16.0.6741.2048. If the issue hasn't solved yet I would suggest you to reinstall the application. Please let me know if the issue has been resolved.
Okay. I will check now.
Great! Please let us know if the has been resolved or not.
Now it's working.
Glad to hear that, would there be anything else I may help you with?
No. Thank you so much for your help.
It's a pleasure assisting you, thank you for choosing us. Have a great day ahead!