Hello, Good morning!
Good morning! You've reached Syspro Tech support. How may I help you today?
My outlook application is not working and missing periodic software updates. Could you help me for that.
Of course! I'll help you. Sorry for the inconvenience. Could you please help me with your name and the last 4 digits of your account number?
My name is Phyllis K Wilson and account number is 6675
Awesome! Could you please help me with your company name?
My company name is RRK Soft Tech
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
Sure!
Good news! I  have rectified the issue, the reason you are unable to get the updates in because the notification center at your device is unable hence, the updates are not done automatically.However,  I have now enabled the notification center of your application and also updated the application for you. And from here on, you will get a notification bell or a pop message regarding the latest versions.
Okay, Thank you.
You're welcome! Is there anything else that I may help you with?