hi
Hi there! How may I assist you today?
i want to fix my broken screen
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
yes i need replacement
Sure! May I please know your name?
i am yan
Thanks Yan! May I please know your phone number and email address?
it's 4806801200 and yan561@gmail.com
Amazing! Please allow me a moment to check the details and proceed with your request.
okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?
no, thank you
You're welcome! Have a great day, goodbye.