Hello! Welcome to Aura cable services. How may I help you?
Good Morning I just need the details of my cable bill .Can you provide me the details?
Sure. I'll help you with this. Could you please help me with your name and the last four digits of the SSN? Are we still connectecd?
Sure , I am Robert Joe and SSN is 4589
Thank you for staying connected. Could you be specific about the bill statement?
I need current and past month bill details
Sure. Please allow me a moment while I pull up the details for you.
Please take your valuable time. No issues
Thank you for staying on hold. I see that the current month bill is 15$ and the previous month bill is 20$. Is there anything else I may help you with?
Nice, please also tell me the current Platinum plan charges.
Sure. The platinum plan charges for the month is 30$. Is there anything else I may help you with?
Superb!!!! Thanks for all your information Rory. No more needs. Have a nice day. Good bye
Thank you for contacting us. I had a good time assisting you. Please do reach out to us for further queries. Have a good day. Bye now.