HI,GOOD MORNING
Hello! Welcome to Star cable customer service. How may I help you today?
MY INTERNET BILL IS TOO HIGH
Oh! I'm so sorry to hear that. To solve your issue, I'd require the details like your name and 16 digit account number. Would you mind sharing these details with me?
Green Matthew, 6587 5845 5148 5631
Awesome! just for verification, may I have the last 4 digits of your SSN please?
3543 6479 SORRY FIRST ONE
No problem Green! just to confirm, the last 4 digits of your SSN is 3543. Am I right?
YES
Great! Green, just give me a moment, I'll contact my team and let you know the reason for your query?
Ok
Thanks for waiting. I contacted my team regarding your query, it seems you have subscribed for daily fitness tips and that's why you are bill is high.
OK
Nice! will there be anything else I could help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You are always welcome Green. Thanks for being connected with me. For further queries, feel free to ask me.
OK
Have a nice day and take care. Goodbye :)