Hey there! Good morning. How may I assist you?
HI,GOOD MORNING MY PHONE IS DAMAGED
So sad to hear that. Would you like to have a replacement device for your damaged phone?
YES
Sure! I'll help you with that. May I know your name please?
THIYA
Awesome! Could you please provide your phone number?
689 146 2872
Superb! May I have the email address linked with the account?
THIYA@GMAIL.COM
Awesome! Please give me a moment to initiate the process.
OK
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
OK THANK YOU NOTHING ELSE
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.