Hi there! Welcome to Excel financial services. How may I help you?
whatsapp not open
Oh! I'm really sorry for the inconvenience you faced till now. Just be assured, I will definitely help you. Before proceeding further, may I know your name and the last 4 digits of your account number, please? Hope we are connected?
name:riley account number:9634
Awesome Riley! Could you please help me with the name of your company">?
hoj
Great! Thank you for the details! Could you please uninstall and then reinstall the app and see if it's still working or not?
ok i try
Alright! May I know if now you are able to open whatsapp or not?
yes
Nice! I'm that your issue got fixed now. Will there be any other query?