HAI
Hello! Good morning. Welcome to LMT software services. How may I help you today?
I WANT TO UPDATE MY SKYPE.
I'd be glad to help you with that. May I know your name and the last 4 digits of your account number please?
JAMES, 4578
Alright James! Could you please provide you company's name as well?
RP& CO LDT.
Great! May I have a minute to update Skype for you?
OK
Thank you for staying on hold. I appreciate your patience. I've updated Skype on your behalf. Could you please check that and let me know if the issue is resolved or not?
YES RESOLVED.
Perfect! I hope all your queries are cleared? Hope we are connected?
YES
Wonderful! Thank you for reaching out to us. Have a great day. Bye.