hi
Good morning! You've reached Net Link cable/media services. How may I help you today?
my internet bill is too high
I understand how that feels, I'll surely help you with that. Could you please help me with your full name and account number?
thiya and 7415 8562 8047
Awesome! May I also know the last 4 digits of your SSN number?
6435
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you?
ok
I appreciate your patience in holding up. Well, I see Ms.Thiya that there is an increase in the tax rates which is why there your bill has gone up I would say.
ok
Great! Would there be anything else that I may help you with?
nothing else
Thank you for reaching out to us, we are always here to help you. Goodbye!