Hello Riley, How are you?
Hey! I'm doing great. Thank you. How are you this morning?
I'm good. I am using your Software Application and i have some issues on that. Can you help me to clear the issues?
That's strange! I'll help you out please don't worry. May I know your name and the last four digits account number?
My name is James martin and my account number last four digit is 9966.
Thank you! Could you please share your company name?
Jesse InfoTech Ltd.
Alright! Please allow me a moment while I check this for you.
Sure, please take your own time.
I appreciate your patience! As I see, the application you were using wasn't updated. I've updated it for you and also enabled automatic updates for you.
Wow, that's great. Thanks Riley.
You're always welcome! Would there be anything else I may help you with?
Could you please share the update version details?
I checked with my resources, the server is down for next 15 minutes, I'm sorry that you had to put your work on hold because of this. But, don't worry, we are already working on it and they'll be fine soon.