hi good morning
Good morning, thank you for contacting enterprise software company, How may I help you?
i am experiencing issue with my outlook. could you please help me with that?
Sir, what is the issue with the application? that's bothering you.
it is freezing.
Not to worry let's get your application checked. Could you please help me with your name?
my name is john and acc. no. is 5455
Thank you so much. Could you also help me with your Company name?
tcs. corp.
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
let me try that. please give me 2 min
Let me know if it's still not working.
great! it works perfect. thank you
Awesome! Would you need anything else I could help you with?
nothing else, thank you
Thanks for reaching out to us.  Have a great day ahead.