hai
Hello! Good morning. Welcome to media cable services. How may I help you today?
i want canvel service
Alright! I would help you out with that but firstly, could you please help me with your name and email id?
James email James56@gmail.com
Thank you James! may I also know the last four digits of your SSN please?
2589
James! before you go ahead and cancel the service with us may I please know the reason of cancelling your account with us?
yes
If you don't mind would you please elaborate the reason that made you decide to cancel your account with us?
bill increase
James! I would like to offer you a 10% off on your next month's bill because our customers happiness is important to us and this would be like a compensation from our end to you for the extra amount charged on your bill. Would you please be considerate and take this offer and continue to be our customer.
ok
Awesome! Do I take this a conformation that you would be continuing with our service?
yah ok
Great! Is there anything else I could assist you with for today?
no thanks
Alright! Have a good day! Hope to assist you in the future again. Goodbye!