Hello there, how may I help you today?
MY card was charged for Netflix, but I don't have a Netflix account. I like the 9.99 charged removed.
Sure thing! Could you please help me out with your full name, last 4 digits of your SSN and credit card number?
John Smith 1914 1111232366779988
Thank you so much for bringing this to our notice John. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. Also, I would like to inform you that you'll receive an email once the issue is resolved.
Thank you
You're welcome! Is there anything else I may assist you with?
I am finished, thanks
Fantastic! I’m so glad I was of help. Have a great day ahead.