HI
Hello, how may I help you with today?
I NEED TO CHECK MY ACCOUNT BALANCE
Sure! Could you please let me know the name and last 4 digits of SSN?
SHANE WATSON , SSN-7523
Thank you, Could you also let me know the last 4 digits of the account number/
9632
Thank you. Please allow me a moment to check the account balance
OK
Thank you for waiting patiently your account balance is $10.
OK THANK YOU SO MUCH TAKE CARE OF U
Your welcome, would there be anything else I may help you with today?