I lost my credit card
Hello there, I'd be glad to assist you today! I hope we are connected?
sorry for delay My name is Raj
That's not at all a problem, I'm available here. Okay, Could you please help me with your query?
I lost my credit card
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Raj Sri
Perfect! Could you please share the last four digits of your SSN?
8547
Great! would you please share the 16 digits of your credit card number?
5454256914257458
Would you please help me with the date, when you used your credit card for the last time?
19-06-18
Okay! so, did you file a police report about the lost credit card?
yes, I did it
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
hmmm ok
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
yes. I need new card
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
thank you..
May I confirm if all your questions have been answered for today?
yes. I got everthing
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!