HI
Hey there! How may I help you today?
I NEED TO ACCESS STATUS OF MY CLAIM
Definitely! I'd be glad to help you with that. Could you please help me with your full name?
MY NAME IS ANDREA
Lovely! May I know your policy and claim number please?
UYU897456321 CLAIM: TYY025
May I confirm the shared information to be correct?
YES SURE
Perfect! Thank you for sharing the information. Could you please allow me a minute or two, while I do the needful?
OK
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
OK THANK YOU VERY MUCH
You're welcome! Would there be anything else that I may help you with?
NOTHING ELSE
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!