Hey there, Good morning!
Good morning to you I need some help Hello?
Sure! we are always here to help you out in any regards. could you please help me with your query?
There is a mistake on my credit card bill, I was charged for something wrongly, can you remove it?
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Kanye West
Perfect! would you please share the last four digits of your SSN?
2018
Great! would you please share the 16 digits of your credit card number?
1234432112344321
could also help me with the date and amount of the charge?
It was on 6/01 for some pornographic website for $69. I do not engage in pornography. sorry, $69.99 to be exact.
Okay, I'm sorry that you were charged erroneously, I'll try  to the best for you. please allow me a moment!
Thanks
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $69.99 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
No, but thank you very much, I really appreciate your work and taking care of this matter.
Your welcome! Thanks for your appreciation, I'm glad to assist a customer like you. I hope that information was useful?
It was, a big relief to have this taken care of. Is there anything else you need from me?
No, I'm glad that I could resolve this for you. Hope to see you again, have a nice day ahead!