hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my internet bill is too high
That's upsetting! Could you please help me with your full name and your account number?
Jaskolski Philip, 7688 6547 7899
Awesome! May I know the last 4 digits of your SSN number and the extra amount on the bill?
9182 $70
Perfect! Thank you for that. Please allow me a moment, while I get this done for you.
Ok, I wait for your information.
Well Mr.Phillip, I'd like you to be informed that the reason behind the increase in your bill is your contract for the basic cable services has expired and you no longer have the promotional rates.
ok
Great! Would there be anything else that I may help you with/
nothing else
You're welcome! Thank you for visiting us, wish to serve you again. Have a great day!