HII
Hello. How may I help you today?
I HAVE LOST CREDIT CARD
I'm so sorry for the loss. I'll be glad to assist you with the new card and cancel the old one.
OK
Could you please help me with your full name, the last four digits of your SSN and your credit card number?
NIRMALA , SSN NO:2563 AND CREDIT CARD NO :2563458978952569
Thank you for the information Nirmala. Could you also help me with the date the card was last used?
30/05/2018
Was the police report lodged for the lost card?
YES
This is really nice to always lodge a complaint for the lost or stolen card. I'll go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow.
OK. THANK YOU SO MUCH BYEE
You're welcome. May I confirm if all your questions have been answered for today?