HAI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
i need a cable device is not working in having drouble
Not to worry about that. I'll make sure that I get that fixed for you. May I know your full name and your account number?
okay sir my name john
Lovely! Could you also please help me with the last 4 digits of your SSN number and if the green light on the router is working?
ssn number 4588
And, also I haven't got your account number please help me with that as well.
account number 7858555452322545
And, also is the green light on the router working Mr.John?
no sir
Perfect! Thank you for responding. Please allow me a minute or two, while I get this done for you.
thank you sir
Good news! In order to avoid certain issues again, I'll get the old router replaced for you. And our executives will reach you within 2-3 business days. Would that be okay?
thank you so much sir
You're welcome! Is there anything else that I may help you with?