Hello, how may I help you with today?
hi, i need to close an account
I'm dejected about the fact that you will not be a part of our bank anymore however I'll be happy to give you the best service in closing the account. I just need some basic details such as name and last 4 digits of SSN.
I am sorry ,my name is Edwin and ssn is 2152
Could you also share the account number which you would like to closE?
yes it is 6932
Thank you, the account has been closed and you'll get an email as we'll.
ok, thanks
Your welcome, would there be anything else I may help you with today?
can you check the balance in my account that closed
Yeah, the account balance was $10.
alright thanks , bye
It was wonderful talking to you. Have a great day