HI
Hello. How may I help you today?
I HAVE LOST MY CREDIT CARD
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
NAME : RAM KUMAR
May I also know the last four digits of your SSN?
SSN NO :2222
I'd also require the complete 16 digit credit card number.
987654321997854
Thank you. Could you help me with the date when the card was last used?
05/05/2018
And was a police report filed?
NO
oh! Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card to our team. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
OK THANK YOU SO MUCH
You're welcome. May I confirm if all your questions have been answered for today?