HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
internet device is not working
I regret your inconvenience. I'll surely help you with that. Could you please help me with your full name and your account number?
senthil 897456328974
And, may I know the last 4 digits of your SSN number?
9874
Lovely! Could you please check and let me know if the green light on the device is blinking?
green light not working
That's alright! I have located a problem, in your current router. I'll be sending you a new router to your address at the earliest. Will that be okay?
ok
Great! Is there anything else that I may help you with?
no thanks
Thank you for choosing us, we are always here to help you. Have a nice time!