good morning
Hello! Welcome to CalTech Support. How may I help you, today?
i have an problem when i opening skype application is not working normally please check that problem
I'm so sorry about that. I'll do my best to help you. Could you please elaborate on the problem you're facing? So that I could help you in a better way.
The software is not working normally
Okay. could you tell me what is the error displaying?
software expired
Okay. Could you first share your name and the account number?
sure my name is martin and account number is 2578955
Sure, thank you. Could you check and tell me if you're using the latest version of the application?
no it is the older one
I suggest you to upgrade to the latest version as soon as possible. Could you try that and let me know? I'll stay on line for you.
yes i will try it
Sure, could you tell me if you're able to run the application without any errors now?
yes now the application working normally
Great! Would there be anything else that I could help you with?
sure if anything else i will contact you Thank you for your guideness
You're welcome. It was great assisting you. Have a wonderful day!