hi
Hello there! Welcome to Brad Ford Web services, how may I help you today?
i need sorry i need to install tha cable service in my home My cable device is not working
I apologize, do you want to install a new cable service or if your cable device is not working?
My cable device is not working
Sure! I'll help you with that, may I know your name and the 16 digit account number?
my name is raja account number 8954526547854789
Thank you Raja, may I also know the last 4 digits of SSN?
SSN 4546
Perfect! May I know if the green light on the device is still blinking?
yes
Not a problem, please give me a minute while I get this done for you.
ok
I really appreciate for staying connected, we've sent a new device replacing the old one. Our executives will reach out to you for further details. Will that be fine with you?
ok thanks
My pleasure! Will there be anything else I could help you with?
no need
Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!