Hello, good morning! How may I help you today?
my  iPhone screen just cracked
Oh! I'm so sorry to hear that! I'll try my best to help you. May I know your full name please?
ajianu
Awesome! Could you also help me with your registered mobile number and the email address?
9845673459 kannan@gmail.com
Thank you for the information. Please allow me a moment while I get the best solution for you.
ok
I appreciate your patience! As I see, you have insured your phone while making the purchase, I've created a replacement for your phone, and I request you to send the current broken device in the return envelope. I hope this helps.