hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
i want change my service
Definitely! I'll be happy to help you in this regard. May I know your full name and your account number?
jose antony 589746583669
Lovely! May I know the last 4 digits of your SSN number and the current service your using?
5987 internet service
Alright! May I confirm if you'd like to change it to faster internet services?
faster internet service
Perfect! Thank you for that. Please allow me a moment, while I get this done for you?
okay sure
Awesome! I appreciate your patience in staying, I have upgraded you to a faster internet service and this is be applicable as your previous subscription  ends. Would that be okay?
ok
Great! Let me know if there would be anything more I could be of help to you.
no bye
Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!