Hello
Hello there, how may I help you today?
I have lost my credit card. Could you please block it as soon as possible?
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your name?
Thank you. My name is Thomas E. Macgregor
Great! Could you also please help me out with your credit card number?
My credit card number is 5642 3157 9842 0217
Could you also please help me out with the last 4 digits of your SSN?
The last 4 digits of SSN is 4531
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
It was used on 6th June 2018. Yes, I have filed the report
Okay sounds good. Please allow me a moment while I go ahead and block your card.
Sure. That would be helpful
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.
Superb. Thank you for your help
You're welcome! Is there anything else I may assist you with?