Hi
Hello! How may I assist you today?
I need to fix my mobile screen it was broken
Would you like to claim your insurance?
I am already have that
Okay! May I know your name?
I'm Christine
Christine could you also help me out with your phone number and the email address associated with the account?
458-789-5522 christinejio16@gmail.com
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful. Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
Okay thank you
You're welcome! Is there anything else I may assist you with?
No thank you
Awesome! Thanks for reaching out to us, I hope you have a wonderful day ahead!