Hey there, you're connected to Star cable customer service! How may I help you today?
Hello Riley Weather i need to check I can able to get any discount for my connection or not ?
Sure, I'll help you with your concern. May I know your full name please?
Peter Bal
Could you also help me with your account number and SSN?
A/C no: 8833-8832-9472-9923 and SSN No: 9837
May I know if you are a student, active military member or a senior citizen?
Student
May I know your university name and also your student ID number?
University: Oxford and ID: OXJ84-992
Could you help me with the year in which you'll graduate?
2019, Finance
Great. I'd like to inform you that I've checked with your details and the good news is you're eligible for 3 service plans which are 1.Basic $50 for 50 channels 2.Premium $75 for 75 channels and 3.Platinum $100 for all channels. But we do also have discounts on these, 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
Oh, great, All Excellent plan, as per budget we can choose, let me choose platinum, can you change it ?
Sure, why not! That's perhaps a great choice as you'll get a 15% off if you sign for a 3 month contract.
great, let me do that too, please proceed further, thanks for offer
You're always welcome! I'll go ahead and make a request for the platinum plan for you. It will be activated within 5-6 hours. Would that be okay?
yes, Thank you so much dear, bye bye
Superb! Have a great day ahead and please feel free to contact us in case of any further queries.