Hello
Hello there, how may I assist you today?
I would like to check my account balance.
Sure thing! Could you please help me out with your full name?
My name is John Smith.
Great! Could you also please help me out with the last 4 digits of your account number and SSN?
Sure. Last four digits of account number is 5179 and Social Security number is 9843
Awesome! Please allow me a moment while I go ahead and check your balance.
Sure. Please go ahead.
Thank you for being patient, I'd like to inform you that the account ending with 5179 states a balance of $100.
Thank you for your help. Drew.
You're welcome! Is there anything else I may assist you with?
No thanks.
Okay great! Thank you so much for your cooperation, have an amazing day ahead!