hi we have a problem in our skype i think it needed a update or something
Hello! Thank you for connecting to AIM Technical services department. No worries, I'll check with your application. may I know your name and the last 4 digits of your account number?
yeah my name is mathew adn the ac no is 2587
Perfect! Could you also please let me know the name of your company?
yeah sure the name is csat inc
Thank you for providing all the required information. Please allow me a moment while I go ahead and check the application.
ok
I highly appreciate your patience, I'd like to inform you that your application was not updated to the latest version hence you were facing issues with the application. However, no worries as I've updated your application to the latest version and I'd like to inform you that in case you face the similar issue in the future you can open the software center in your system and update your application which will resolve your issue.
oh sure thanks a lot yeah its working properly now
That's amazing! You're welcome! Would there be anything else I may assist you with?
no thanks have a good day
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!