hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
I completely understand. I'll surely help you get the issue resolved. Could you please help me with your full name and your account number?
suja & 6656 2563 2589
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
2563 & 23$
Awesome! Thank you for the details. Please allow me a moment, while I get this done for you?
ok
I appreciate your patience in holding up. Well, I see Ms.Suja that there is an increase in the tax rates which is why there your bill has gone up I would say.
ok
Great! Would there be anything else that I may help you with?
nothing else
Thank you for choosing us, we are always here to help you in any issue regarding to media and cable. Goodbye!