hi
Hello, how may I help you with today?
I want to close account Are you there ?
I would be glad to assist you with closing the account. Could you help me with your name and last four digits of the SSN?
My name is Hakuno Matata
Could you also let me know the last 4 digits of account number?
4458
Thank you, the account has been closed and you'll be getting an email shortly.
OK, but you didn't took my SSN. I forgot to tell above. Is that not necessary ?
That's actually not necessary. The account would be enough.
Was that a mistake done by you ? or were you in a hurry ? But that is dangerous as anyone with my account number can close my account.
No, the account number as enough to close the account.
And account number is not that secretive. Many people can know it, anyone who wants to send money knows it. So logically anybody who has sent me message can close my account. That is wrong
I'm sorry, I didn't ask for the SSN
Please improve. Anyway thanks.
Your welcome, would there be anything else I may help you with today?
So is my account closed to be sure ?
Yeah. It was wonderful talking to you. Have a great day