hi
Hey there! How may I assist you today?
need to fix the screen
Sure! May I confirm if your phone screen is broken or damaged?
damaged
Sorry to hear that! I'd be glad to help you in this regard. May I know your full name please?
firr f
And, could you please share your contact number and email address please?
firr24@gmail.com
And you contact number would be?
9765646433
Awesome! I appreciate your patience in sharing the information, Allow me a moment, I'll be right back with the details.
sorry my mail id is wrong
Not a problem, Could you please help me with the correct the email address?
firr25@gmail.com
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone and you'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok
May I confirm if all your questions have been answered for the day?
yes
Lovely! Thank you for reaching out to us, I'm glad that I could resolve this for you.