Hello. My phone screen has cracked and I have the insurance. What do I need to do to get it repaired?
Hello! I'll be glad to help, could you please go ahead and elaborate your query as to weather your phone is broken?
Yes, it is broken. Screen is cracked.
Sure! I'll be glad to help you in this, may I please know your name?
Darla Brown
Thanks Darla, may I please know your contact number?
2045668877
Perfect! Could you please help me with the e-mail address?
darlab2@email.com
Amazing! Please allow me a moment to proceed with the request.
I am sorry. I gave you the wrong email address. My email address is darlab22@email.com
Not a problem, Please stay connected while I do the necessary.
okay. i will stay connected.
Thanks for staying connected, I've initiated your request. The replacement to your phone is on the way. I request you to please send the broken phone in return envelope.
Okay. I will return the broken phone in the envelope.
Great! Is there anything else I may assist you in?
No, that is all.
Feel free to contact us when needed, have a great day, good bye.