Hello there, How may I help you today?
Hi
Hey!
My credit card bill shows an error
I would be glad to help you out in this regards. May I know your name please?
Puli Murugan
Thanks. To get your bank details I would need your last 4 digits of SSN Are we still connected?
yes 4636
Perfect. Could you please provide me your complete credit card number.
3789279579238752
Thanks. To process the request I'll now require the date of charge and the amount of charge.
06/08/2018 740
Thank you for the information. Lastly I'll require the time of charge.
Thank you
I apologize. However I'll require the time of charge as well.
810
Just to confirm is that 8:10 AM?
08: 15 AM
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Thank you
My pleasure. Anything else I may help you out with?
Nothing else Thank you very much Have a great day
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