hai
Good morning! You've reached Net link Media/Cable Services. How may I help you?
change my cable service
Of course! I'll be happy to help you with that. May I know your full name and your account number?
my name is jessuraj account number 1010 0000 7534
Awesome! Could you also please  help me with the last 4 digits of your SSN number and the current services your using?
SSN 6984
May I know the current cable service your using?
basic service plan
Alright! May I if you'd like to change it to home phone service?
okey
Thank you for that. Allow me a minute or two, while I get this done for you.
okey
I appreciate your patience in staying connected. I'd like to inform that, I have upgraded your basic plan service to a home phone service, and this reflect on your bill form next month. Would that be okay?
yes okey
Great! Is there anything else that I may help you with?
no thanks that's for your wonderful help
You're welcome! Thank you for choosing us, wish to assist you again. Have a great day!