HI
Hello! Welcome to Blue Fire Software company, how may I help you today?
I REQUEST MU SOFTWARE UPDATE BUT STILL IN ISSUE WHAT STATUS RIGHT NOW
I'm so sorry for that. I'll look into the issue right away, could you please help me with your name and the last 4 digits of account number?
MEGASH A/C NO-6325
Awesome! May I also know the name of the company you're working at?
SVS SYSTEM
Thank you for all the details, Megash. Let me look into your account and get this done right away for you.
OKAY
I really appreciate for your patience, I've raised a trouble ticked for the issue. We have an internal team who'll get this done for you in a snap and get this solved immediately. Please give 24 hours for this to be done manually. Will that be fine with you?
SURE ....OK THANK YOU
My pleasure! Is there anything else I could help you with?