hi
Hey! Good morning! You're connected to Sam. How may I help you today?
i want to cancel my cable connection
Oh no! That's upsetting to hear. But we've transfer service facility available would you like to avail that?
no
Alright! We've the best option for you. I'd suggest you to go for transfer service this will save a lot of time. Our agents will look after everything and after moving just let them know they will proceed with installation process and within 1 hour your service will get activated.
0k
Awesome! May I know your full name and your account ID?
john and 1472586914725896
I appreciate your patience. As per your request I've requested my team for your transfer of service and after you move in please contact our customer service and let us know about it. They'll visit your new location and install the devices.
ok thank you
You're welcome, Would there be anything else I may help you with?
no
Thanks for reaching out to us. have a great day ahead! Feel free to contact us for any other query. :)