Hey! Good morning!
Today I have lost my credit card.
Oh, I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Jack Son
Perfect! would you please share the last four digits of your SSN?
SSN no is 9475
Great! would you please share the 16 digits of your credit card number?
7458963287451263
Would you please help me with the date, when you used your credit card for the last time?
Yesterday at 11:15 AM
Okay! so, did you file a police report about the lost credit card?
Yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
okay
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes
Okay! Awesome, I've ordered a new card for you on the same account address, which you should receive probably within 2 business days via post. However, In case if you fail to receive please contact us and notify us immediately. I'll be happy if I could be of any more help for you today?
No. Thank you. Bye!
It was really nice talking to you and a pleasure assisting you. I’m glad. We aim to make your Banking experience a pleasant one. Have a wonderful day!