hi
Hello there! You've reached Blue fire Software company, how may I help you today? I hope we are still connected?
missing periodic software updates Iin Skype
I'll surely help you in this regards, could you please let me know your name and the last 4 digits of account number?
george  account number is 1520
Thank you, George. May I know the name of the company you're working for? I hope we are still connected?