hi my internet bill is too high
Hey there, you're connected to Star cable customer service! How may I help you today? Oh! I'm so sorry to hear that! I'll check right away! May I know your name please?
robin
Could you also help me with your email address?
robin@gmail.com
Awesome! And the last 4 digits of your SSN would be?
7869
Perfect! Please allow me a moment while I check the same for you.
ok
As I see, the plan you had subscribed for, has been expired and that's the reason you were been charged $50 more on your total bill.
ok
Would there be anything else I may assist you with?
nothing else
Have a great day ahead and please do reach out to us in case of any further queries.