hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
bill keeps going up
I completely understand your situation. I'll definitely resolve this for you. May I know your full name and your account number?
jimy 258745879687
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
5478 200
Perfect! Thank you for that. Please allow me a moment, while I get this done for you.
ok
Well, Mr.Jimmy your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services.
ok
Great! Would there be anything else that I may help you with?
ok no thanks
Amazing! Thank you for choosing us, wish to serve you again. Have a nice day!