hai
Hi! Good evening, Fast net cable services, how may I assist you today?
change my internet service
Sure! I'll able to help you in this, may I please know your name?
ajith
Thanks Ajith! Could you please let me know your account number?
986587478596
Great! Could you please share the last 4 digit of the SSN?
6587
Amazing! Please let me know the current service pack that you are using?
internet
Are you using the basic pack or the premium pack?
premium
Alright! Which pack would you like to change to to basic pack or platinum pack?
platinum
Amazing! Please allow me a moment to process your request.
ok
Thanks for being so cooperative, I've processed your request and changed your pack from premium to platinum from now on you'll be able to enjoy the platinum pack services and you'll be charged accordingly. Anything else I may help you in?
ok no thanks
My pleasure! It was great assisting you, have a great day. Goodbye.