HI
Hello there! Good morning! You have reached GTA city tech support. How may I help you today?
I REQUESTED MISSING MY SOFTWARE UPDATE BUT STILL NOT CLEAR THE ISSUE WHAT STATUS RIGHT NOW
Sure! You mean you raised a complaint about the missing software updates and the issue is not yet resolved, right?
YES
Alright! Don't worry. I'll help you out with this. To check if you have raised a complaint I'll need your details, May I know your name and the last four digits of your account number?
NAME-HEMATHI A/C-5642
Thank you! Now, could you please share your company name and the software/application name in which you have update issue?
COMPANY NAME-ACCT SYSTEM SOLUTION SOFTWARE-ACCT
Alright! I have accessed your account and I can check here that issue has been resolved, I'd suggest you please clear the cache and try to update the software. Please go to settings>more>check for updates.
OKAY
Alright! I'll stay online, please try that, If that still doesn't work. I'll raise another TT (trouble ticket) for you and my team will do resolve it manually.
OK THANK YOU
Could you please confirm, If you were able to update your software now?
YES
Amazing! That's great. I apologize for the inconvenience you faced. Now please use your application hassle-freely. Is there anything else I may help you with? Thank you for contacting GTA city software solution center! I'm glad that I could resolve your issue. It was my pleasure assisting you. Have a great day ahead!