hello!
Hello! How may I assist you?
i want to know why my cable bill is keeps going high?
Please don't worry! I'll let you know the reason. May I know your name and the email address?
my name is inba and my email address is inba1315@gmail.com.
Nice! Could you also help me out with the last 4 digits of your SSN?
its, 3461.
Perfect! Please allow me a moment while I go ahead and check with your details.
okay
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
i don't accept this reason. i want to cancel your cable service.
I request you to please give us a chance, there was a change in the amount of bill only because of the taxes, else the usage and the cost for the cables is the same.
okay i will wait just one month. if this is continued in next month i surely cancel your service.
That's amazing! Thank you for being cooperative, would there be anything else I may assist you with?
that's all. thank you.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.