hi
Hello! How may I assist you?
my cable bill keeps going up every month
No worries, I'll let you know the reason. May I know your name and the email address?
anne anne147@gmail.com
Perfect! Could you also help me out with the last 4 digits of your SSN?
1452
Okay! Please allow me a moment while I go ahead and check with my sources.
ok
Thanks for being patient. I'd like to inform you that the reason for the rise in your bill is due to the expiration of the contract which had a promotional rate.
ok i want to cancel my account
I understand your concern but give us one chance and I'll personally ensure to get you a very reasonable rate for your service.
ok
Thank you for understanding, would there be anything else I may assist you with?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.