Hello.
Hi.
How may I help you today?
I just moved, and I need to change my address on file. Can I do that online, or do I need to go into a branch?
Sure. Could you please help me with your full name and your credit card number and the last four digits of your SSN?
Yes, my name is Carla Jones. credit card number is: 6666 6666 6666 6666
You can do that online or I can d that for you right away. You need not visit your bank for this.
1234 are the last of my social That'd be great if you can go ahead and update it for me
Could you please help me with the new address?
3333 Main Street Apt. 2A Orange Park, FL 32073 Is that all?
Thank you for the information. I've updated the new address to your account.
Great, thank you.
Is there anything else I could help you with?