hi
Hello there, How may I help you today?
fix the screen in my apple iphone 6s
Oh! What's the problem with the phone?
screen  just cracked
I apologize however we'll be unable to help you in this regards as the I see there is no serious damage. Please visit our nearest branch with your insurance paper of the phone so that they might repair the screen.
ok
Thank you. May I know your phone number?
9857468754
Thank you, Could now help me with the email address associated with the account.
raju87@gmail.com
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope. I apologize please ignore the above message.
ok
Please visit our nearest branch with your insurance paper of the phone so that they might repair the screen.
ok
Anything else I may help you out with?
ok thanks bye
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