Hi
Hello! Welcome to ACS Software Solutions. How may I help you today?
I have trouble using Outlook
I'm sorry about that. However, I'll do my best to help. Could you share your name and the account number?
Jenifer, 5122
Sure, Jennifer. Could you please help me with the name of your company?
Monse Ltd.
Sure, thanks! Could you please elaborate the trouble you're facing?
Slow loading issue and no response in the startup
Okay. Could you check and tell me if you're using the latest version of the application?
I don't know what version is latest
Okay. Could you tell me if you can see 10.0.7 at the bottom mention under "version"?
oh sorry it was old, i will update right now
Sure, I suggest you to upgrade it right away. Are you able to run the application smoothly?
yes working now smoothly, thanks
My pleasure, would you need anything else?
That's all, bye
You're most welcome. It was a pleasure to assist you today. Have a wonderful day!