Hi
Hello there, how may I help you today?
I lost my credit card
No worries, I'm here to help you out. Could you please help me out with your full name, credit card number and last 4 digits of your SSN?
Juliette Zhang 8437 43092804809388483842
Perfect! Could you also please help me out with the information like when was the card last used and was there any police report filed?
Yes 06/27/2018
Good to know that you have registered a complaint Zhang. Please allow me a moment while I do the needful.
Okay
Thank you for staying connected, I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you in the next 2 business days.
Thank you very much
You're welcome! is there anything else I may help you with?