Happy morning
Hello there! A very warm good morning and welcome to soft-com software solutions. How may I help you today?
I am facing problem in my Outlook app . Could you help me?
Oh! I'm really sorry for your inconvenience. I'll definitely help you in resolving your issue. May I know your name and the last 4 digits of your account number, please?
I am James and account number is 4587
Great! Could you please help me with the name of your company?
RobertTech LLC
Perfect! Thank you for sharing all the details. I appreciate your patience. Could you please give me a minute while I look over into your issue?
Please take your time.
Thank you for staying on line. I checked your issue and I found out that your Outlook version is expired and hence you are facing issues with it. Shall I update your Outlook to the latest 9.4.3 version?
Please update it
Sure! Just hold on for a second while I update your Outlook application to the latest 9.4.3 version for you?
Yes ... please proceed.
Thanks for staying on hold. I've updated your Outlook application to the latest 9.4.3 version. Will there be anything else I may help you with?
Thanks a lot Jamie... You did a great job... I am done for the day.. Have a nice day.. Good bye..
You are always welcome! I'm glad you liked my service. Thank you for staying connected with Startrek software solutions. For any query, feel free to call toll free number: 1200-2332-300. To know more about the services we offer, please visit our official website - www.startreksoftwaresolutions.com Have a great day ahead and take care. Goodbye