Hello
Hey there! How may I assist you today?
My iphone screen got cracked. can you help me with replacement process?
For sure, may I know your name please?
My name is Eric Wilson
Thank you Eric, if you don't mind. Could you please share your phone number associated with the device?
My number is 544-568-0547
Awesome! May I also know the e-mail address?
my email address is wilson.eric@outlook.com
Thank you for all the details. Kindly give me a minute.
okay.
Thank you for staying connected. I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
Great! Thank you for your help.
You're welcome. I'm glad that this is helpful. Is there anything else I could help you out with?
No else. Thanks
Always a pleasure. Have a great day!