hello
Hello there, Good morning!
some error on my credit card bill statement can you check and reverse the amount
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.  May I know your first and last name please?
rajan nair
Perfect! would you please share the last four digits of your SSN?
8865
Great! could you please share the 16 digits of your credit card number?
4992-7647-3822-3883
Okay, would you please help me with the date, time and amount of the charge?
05/28/2018 amount of 140$
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $140 which you've to receive within 48 hours. Would there be anything else I may help you with?
thank you, and i need to change my address of my account
could you also share your new address?
room no: 33, Bldg no 44, France cluster, IN
Hey! I've updated your address, you'll receive a notification on your banking application about the same shortly. Kindly, acknowledge it.  Would there be anything else I may help you with?
did you know any information about new company low interest rate ?
Yes! wonderful, I'm glad that your interested in our bank, However you'll have to visit our official website i.e www.bankers.com, kindly visit our website and there you'll be able to find a option called 'interest rates and loans' please click on this. then you'll be directed to a page where you'll be able to find entire information about interest rates and loan. are we still connected?