hai
Hello! I'll be glad to help you out today. May I know your query?
i want cancel cable service
That's sad, may I know the reason for the cancellation request?
bill incease hello
No worries, I'll help you out with that. May I know your name and your account number?
bala account number 147896523
Could you also help me out with the last 4 digits of your SSN? I hope we are still connected?
1478
Perfect! May I know the amount of charge being charged extra?
ok
May I know the amount of charge being charged extra?
yes
Could you help me out with the amount of charge being charged extra?
no thanks
I'm sorry but I think the problem is not solved yet right?
no
Okay I'll help you out with that if you could help me out with the amount of charge being charged extra?
ok
I'm sorry I wouldn't be able to help you out with out the correct information.
yes
As there is no proper response from the other end, this conversation is being ended. Thank you for reaching out to us, hope you'll have a great day ahead.
oh sorry
Please don't be sorry, could you let me know the amount of charge being charged extra? Was it $10 or $20 or $30 or anything else?
$10
Okay! Please allow me a moment while I go ahead and check with your account information.
ok
Thank you for being patient. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
oh ok
Would there be anything else I may assist you with?
no thanks
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!