Hey there! How may I help you?
HI I MADE A PURCHASE OF $400 BUT IT SHOWS ME A $450 ON MY CREDIT CARD BILL
I'm sorry about that. I'll do my best to help you. Please may I know your name?
PETER
Thank you, please could you share with me the account number and also your SSN number?
A/C NO - 4964 SSN  -7116
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
18/06/2018
Thank you so much for bringing this to our notice. Please allow me a minute to look into the issue. The amount charged is $50. Correct?
YES
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
THANK YOU BYE
Thank you for reaching out to us. I’m glad I could help. Good day!