hello
Hey there! How may I help you today?
my mobile screen cracked, i need to fix new one
Sure! I'll do my best to get you s replacement. Please may I know your name?
this is john
Sure,please could you share your contact number?
contact# 8521479874
Sure, I'll also need the email address to help you further.
johnlove@gmail.com
That's great! Please stay connected while I get this done for you.
sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
thank you.  have a great day
My pleasure. Thank you for your time. Have a great day!