Hello there! How may I assist you today?
hi
Hey there!
any discount available in my cable service
I'll look upon that for you, could you please let me know your name and the 16 digit account number?
my name is prabhu account number is 6589475698741258
Thank you Prabhu, may I know the last 4 digits of SSN?
ssn number is 8459
Perfect! Could you please confirm if you're a student, an active military member or over the age of 65?
ok yes
Could you please let me know if you're a student, an active military member or over the age of 65?
student
That's awesome! To proceed further, could you please let me know the name of the university you attend and the year you'll be graduated?
Stanford University
Thank you, may I know the year you'll be graduated?
2015-2018
May I also know the ID number?
id number B0111497
Thank you for staying connected, we have an offer of $10 discount for your monthly payment. Will that be fine with you?
ok thanks
My pleasure! Is there anything else I may help you with?
nothing else
Thank you for reaching out to us, it's a pleasure assisting you. Have a great day ahead!