HII
Hello. How may I help you?
I LOST MY CREDIT CARD
Oh! Sorry to hear that! I'll definitely help you. May I know your full name please?
ANAND
Can you help me with the last four digits of your SSN?
2564
Awesome! I'd also require the complete 16 digit credit card number.
25642563525468526
May I know when was the card last used?
20/05/2018
And was a police report filed?
YES
Oh! Sure, not a problem! I'd made a request to our team about this, and our associate will soon contact you and help you with a new card. Not to worry at all! We make sure that our customers are totally satisfied with our services! Not to worry! You'll soon receive a new card on your registered address.
OK. THANK YOU
You're welcome. May I confirm if all your questions have been answered for today?
YES
I’m glad. We aim to make your Banking experience a pleasant one. Goodbye!