A very good morning. How may I help you?
I need to close one of my account
Sure, I'll help you with that. Could you provide me your name and the last 4 digits of SSN?
its Tom and 9638
Thank you providing the details. May I know the last 4 digits of the account number that has to be closed?
it is 8863
Thank you Tom. Could you give me a moment, while I process your request?
ok
Thank you for staying on the hold. I have processed you request to close the account ending with 8863. You'll be receiving a message regarding that shortly. Is there anything else I may help you with?
no thank you.
You're welcome. It was great assisting you. Please feel free to reach out to us for further queries. Have a great day. Bye.