HI
Good morning! You've reached Flamingo customers service. How may I help you today?
I NEED TO CHECK MY SEAT
Sure! I'd be glad to help you in this regard. May I know your last name and your booking confirmation number?
PETER AND FKG025
Perfect! Thank you for that. Please allow me a moment, I'll get back to you with the details.
OKAY SURE
Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?
I NEED TO CHANGE MY SEAT
Not a problem, I'll change that for you. May I know which seat would you prefer other than the window seat?
I NEED TO PREFER MIDDLE SEAT
Alright! Allow me a moment, while I check for the availability.
OKAY SURE
Good news! Here's what I've done as per your request, I changed your seat to middle and your new seat number will be A41. Hope that will be comfortable for you.
YES PERFECT, AND THANK YOU SO MUCH
You're welcome! Is there anything else that I may help you with?
NO THANKS
Thank you for choosing us, we are always here to help you. Have an amazing day!