HI
Good morning! You've reached Flamingo customers service. How may I help you today?
CHECK MY SEAT?
Definitely! Could you please help me with your last name and your booking confirmation number?
PREMEJI DMK567
Perfect! Thank you for that. Could you please allow me a minute or two, while I get this done for you?
OK
Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?
NO CHANGE MY SEAT TO MIDDLE
Not a problem, I'll change that for you. Allow me a moment, while I check for the availability.
OK
Good news! I have processed your request of changing your seat and your new seat  number is 3b which is a middle seat, hope that will be comfortable.
OH GREAT OK THANK YOU
Great! Would there be anything else that I may help you with?
NO THANKS
Thank you for choosing us, we are always here to help you. Have an amazing day!