Hey there, how may I help you today?
hi
Hello there!
This is Lisa I need correct my credit card bill?
I’ll help you with that. May I know your name please? I hope we are still connected.
yes Lisa, kim
Thank you Lisa, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
1478
Could you be more specific about account number?
3210
May I know the date and amount of the charge? I hope we are still connected.
yes 05/16/2018 $85.12
Thank you for the details. Kindly give me a minute. Thank you very much for staying connected. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill. I hope we are still connected.
yes Thank you Have a good day to you!
Always a pleasure. Have a great day.