Hey there! How may I help you?
hi, my last credit card bill wass charged extra.
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please may I know your name?
Suresh
Thank you, sir. Please could you help me with the credit card number and also your SSN number?
7854 and 2589
Sure, please could you provide me with the amount charged and also the date on which it was charged?
$25 and 17-06-18
Perfect. Please stay connected,sir.
ok
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
i want to change my address on my account
Sure, I'll be able to do that for you. Please could you help me with the new address?
1/25, mandrin street, uk
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation message shortly. Would you need anything else?
Can you tell me about the company's new lower rates i saw in a commercial are available to me
Sure, sir. ! I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?
nothing else, thanks
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!