HI.
Hey there, how may I help you today?
AM MISSING MY CARD
I'll help you with that. May I know your name please?
GIMMY
Hey Gimmy,  Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN-5710 CARD-2310
Thank you Gimmy, May I know if the lost card was reported to the police?
YES
Good job Gimmy! May I know the last date of card been used?
DATE ON -14/05/2018
Thank you for the details Gimmy,  Kindly give me a minute. thank you for staying connected. Your credit card has been blocked. The new credit card will be sent to the updated address in the bank.
OK THANK YOU SO MICH VERY MUCH
Always a pleasure, Is there anything else I could assist you with?