HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TOO HIGH
That's upsetting! I'll definitely help you find the reason for that. May I know your full name and your account number?
RAJA & 6676 5435 1234
Awesome! May I also know the last 4 digits of your SSN number?
8799
Perfect! Thank you for the details. Could you just give a moment, while I get this done for you?
OK
I appreciate your patience in staying connected. I've found the reason behind having your bill amount increasing, according to our records it seems that, the tax rate have increased therefore your bill also has increased.
OK
Great! Is there anything else that I may help you with?
NOTHING ELSE
Wonderful! Thank you for choosing us, wish to assist you again. Have a nice time!