Hi
Hello there, How may I help you today?
Good Morning
Good Morning! How may I assist you today!
Just now review my credit card bill. There is some error? I need to reverse it?
Oh! I apologize. I would be glad to help you out in this regards. May I know your name please?
Oh Sorry! This is Cindy
Thank you. To get your bank details I would need your last 4 digits of SSN.
3369
Perfect. Could you please provide me your complete credit card number.
3321 0124 8569 2214
Thanks. To process the request I'll now require the date of charge and the amount of charge.
05/31/2018 $96.36
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
okay.
Are we still connected? Great! Anything else I may help you out with?