hi,good morning
Hello! Good morning. How may I help you today?
my phone is damaged
I'm so sorry for what has happened.
phone is damaged and so please replace another phone
Great! I'd be glad to help you with that. May I know your name please?
name: micaela
Alright Micaela! Could you please share your phone number?
phone no: 791 828 6483
Superb! May I have the email address linked with the account?
email address: micaela@gmail.com
Amazing! Do you like to have a replacement mobile delivered to you?
yes
Awesome! Please give me a moment to initiate the process.
ok
Thank you for waiting. I appreciate your patience. I've processed the request for a replacement device and you'll be receiving it in a couple of days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
ok thank you
Perfect! Please feel free to reach out to us for further queries. Have a nice day. Bye.