Hello
Hey there! Good morning. Welcome to LMT software services. How may I assist you?
I have problem updating sotware and the older version doesnt transfer high resolution files properly
So sad to hear that. I'll try to resolve that in a snap. May I know your name please?
I'm getting error message when I upload high resolution files I tried to update the software but I couldn't Could you please help me with this issue
Sure! Could you please help me with your name?
Sam Anderson
Alright Sam! Could you please share the last 4 digits of your account number and the name of your company?
sure 8897 mono corp, inc.
Great! May I know the name of app you are facing the issue with?
Skype for office
Awesome! I request you to try and install the latest version of the application. Could you please try that out?
yea I tried but got error message for that too
I'm so sorry. Could you please uninstall and reinstall the app to check if the issue is resolved?
ok I'll do this as you said I haven't tried uninstall and reinstalling it
Superb! I'll be waiting for your response.
ok
I hope the issue is resolved?
Yea It works fine now
Perfect! Is there anything else I might help you with?
No that's all Thank you so much for your kind help :)
Fantastic! It was good to assist you. Have a nice day. Bye.