Hey there, how may I help you today?
Hello I would like to check my account balance
I'll help you with that. May I know your name please?
Andy
Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
9967
Could you be more specific about account number?
4003830171874018
Awesome! Kindly give me a minute.
sorry last 4 digits would be 4018
Sure. I'll update the changes and proceed.
ok
Your account ending with 4018 holds a balance of $500.
I would like to transfer 500$
May I also know the last 4 digits of account to which you’d like to transfer?
0014
Kindly give me a minute.
ok
I appreciate for holding on. I've initiated your transfer. You'll receive an e-mail shortly.
cool
Perfect! Is there anything I could assist you with?
no that's all thankyou very much
Always a pleasure. Have a great day.