hi
Hey there!  How may I help you today?
Hi, Good Morning. My iPhone screen was just cracked.
Sorry to hear that. I'll surely help you with that. Could you please help me with your full name?
Ritchie Kara
Awesome! May I know your contact number and your email address please?
contact no: 627 554 2736 and email address: kara40@gmail.com
Awesome! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
Ok, I wait for your information.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok thank you
You're welcome! Let me know if there is anything else that I may help you with.
nothing else thank you for the information
You're welcome! Would there be anything else that I may help you with?
nothing else
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!