Hi Drew,
Hello, there! How may I assist you today?
My credit card bill was getting error, so please help me to clear this
Apologies for the inconvenience caused to you, I'll help you out in removing them, could you please help me out with your full name?
My full name is Ramaraj
Awesome! Could you please help me out with the last 4 digits of your SSN?
The last 4 digit of SSN is 5887
Perfect! Could you please help me out with your credit card number?
Sure, My credit card number is 5212365898745236
Perfect! Could you please help me out with the date of the charge and the amount of the error charge?
Noted, The date of charge is 25/06/2018 and the amount of error charge is 500$
Amazing! Please allow me a moment while I check with the account. I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charges of $500 from your account.
Thanks for seeing this message and once again thank you very much
It's always a pleasure assisting valuable customers like you! Is there anything else I may assist you with?
Yes, i want to change my new address in my account details.
Sure! Could you please help me out with the new address for me to update in the portal?
The address is No.9 , MBM Street , Yelanka, Bangalore.
Okay! Please allow me a moment while I check with the account.
Okay
Thank you for being patient, I'd like to inform you that I've successfully  updated your address to No.9 , MBM Street , Yelanka, Bangalore.
Noted , and thanks for your informaton.
You're welcome! Is there anything else I may assist you with?
Right now no quires
Okay great! Thank you for contacting us, have an amazing day ahead!