hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
i want to upcreat my internet speed
I'll do that for you, could you please help me with your name and the 16 digit account number? '
mani 1245789632145879
Thank you Mani, may I know the last 4 digits of SSN?
4587
Perfect! Could you please let me know which service you already have?
i have 2MBPS now I wnat to upgrade 8MBPS
For sure!  May I know what service you currently have? Is it cable service or the internet service?
upgrade my internet speed
For sure! Please allow me a  minute to proceed further.
ok thanks
You're welcome, as you're already having a basic plan with us. You're now upgraded to the premium cable. Will that be fine with you?
ok thanks
My pleasure! Is there anything else I may help you with?
no thanks
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
thanks for you
You're welcome, good day!