hi
Hello! Good evening, Fast net cable services. How may I assist you today? Hope we are connected? If there is no reply from your end I'll be forced to close the chat.
every monthly bill was going up can you please ch eck
I'm sorry I won't be able to help you in this regard. Dear user please read the guidelines and let me know the query.
ok
May I please know your query?
my  having trouble connecting to the internet
Alright! I'll be bale to help you in this, may I please know your name and account number? able*
my name is main  account number 856321458123
Should I go ahead and confirm your name as Main?
ok
Alright! May I please know the last 4 digit of the SSN/ ?*
ssn 1254
Great! Have you tried restarting your router?
yes
Is the trouble still there do you still face the connectivity issue?
yes
Alright! No worries, I'll send you a new replacement device. You'll soon be delivered a new router, anything else I may help you with?
no thanks
Alright! Thanks for choosing our services, have a great day. Goodbye.