HI CHARLIE
Hello! How may I help you today?
MY PHONE SCREEN WAS CRACKED.
Sure, I'll be glad to help you out! Please may I know your name?
MY NAME IS SARAVATH RAM.
Sure,I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
OKAY
Great! Please could you share your contact number?
MY CONTACT NUMBER IS 9623458962.
Thank you! Could you also share the email address associated with the account.
MY EMAIL ID IS RAM2012@HOTMAIL.COM.
Thank you, please stay connected for a minute.
OKAY.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OKAY,THANK YOU SO MUCH.
It was a pleasure assisting you. Thank you for connecting with us. Good day!