Hello, how may I help you with today?
Hello Alex I lost my credit card. Could you please help me to block my credit card ?
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
My name Raj Kaboor Last four digit of SSN number is 7649. Last four digit of credit card is 9543
Could you also let me know the date the card was last used?
Sorry Alex. I have provide wrong credit card number My apologize. Correct number is 9563
May I ask if you have filed a police report?
yes. i have files a police report
I've just blocked the card and issued a new one which will be reaching you in 2 days.
Thank you so much for your help
Your welcome, would there be anything else I may help you with today?
nothing else
It was wonderful talking to you. Have a great day