HI
Hey! How may I help you today?
I LOST MY CREDIT CARD LAST WEEK
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
NAME - PARVATHI
May I also know the last four digits of your SSN?
SSN - 8524
I'd also require the complete 16 digit credit card number.
2015468975201564
Thank you. May I know when was the card last used?
08/06/2018
Was a police report filed?
NO
Oh! Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
THANK YOU SO MUCH
You're welcome. May I confirm if all your questions have been answered for today?