hi
Hello there! Good morning. How may I help you today?
this is nirru i ask for fixing in the screen in my mobile
I'd love to help fix the screen for you. However, I hope you understand that you've reached the customer service and hence I'm afraid I'll be unable to fix it. Please don't worry I'll do my best to help you in this situation and ensure your phone's screen is fixed. Could you please elaborate if the screen is damaged or broken?
ok are you here
Sorry sir, I've not got your last response if your screen in broken or damaged?
my screen was broken
I'm sorry that happened to your phone. I'll definitely help you with this. Could you please help me with your full name?
nirru sharma
Perfect! May I also know your phone number and the email address linked with the account?
phone number:56231452148 email: nirru1456@gmail.com
I appreciate your patience in sharing the information. Could you please allow me a minute or two, while I get this done for you?
ok
Thank you for waiting, Good news! I've a better solution for you. what I have done for you is, I've made a request to our team for a replacement of your damage phone with a brand new phone! Isn't that amazing? Provided that you'll first have to send us your damaged phone in return envelope and then only we'll send you your new phone!
ok
Great! May I confirm if all your questions have been answered for the day?
ok thank you
That's great! Thank you for reaching out to us, hope that was useful. Have an awesome day ahead Nirru!