hello there, How may I help you today?
Hai... Some amount debited my account without reason so please remove that amount
I'm so sorry, I can completely understand how upsetting it is to be charged erroneously, I'll try my level best to help you out. could you please share your details with me?
George Logan Ssn 2565 acc 2685
Oh! That's great, thanks for sharing that information.  would you please help me with the date, time and amount of the charge?
24th june and 600$
All right, I'll go ahead and do the best for you. Please allow me a moment. Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $600 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
nice no
did I help you in resolving all your queries for today?
yes
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.