Hi Rory
Hello, how may I help you today?
Check my a/c balance please.
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
My name is Jack and SSN - 6102
Thanks Jack. Please provide me the last 4 digits of the account number.
0039
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.
Transfer $500 from 0039 to 7310
Sure. I'll help you with that. Could you please help me with the last 4 digits of the account number to move from?
7310
Thank you for the information. Please allow me a moment, while I process your request.
okay
Thank you for staying on hold. I appreciate your time and patience. As per your request, I have transferred the amount to the account ending with 7310. You'll be receiving a confirmation message regarding this. Is there anything else I can help you with?
Kindly Close the a/c ending with 0039
Sure. I'll do that for you.
Okay thank you
You're welcome. I've initiated your request for closing the account ending with 0039. You’ll be receiving a confirmation message shortly. Let me know if you have any other queries. 
Are we still connected?
yes Nothing
Thank you for staying connected. Awesome! I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.