HELLO
Hello there! Welcome to Brad Ford Web services, how may I help you today?
I WANT TO KNOW WHY MY BILL KEEPS GOING UP?
I'll surely help you with that, may I know your name and the last 4 digits of SSN>
SURE MY NAME IS JUMMAGI AND THE LAST 4 DIGITS OF SSN IS 2345
Thank you Jummagi, may I also know the email address?
JUMMAGI4324@GMAIL.COM
Perfect! May I know how much has been charged extra on the bill?
$100
Oh, no! I'm so sorry for that, please allow me a minute to proceed further.
OKAY
I really appreciate for staying connected, as there's an increase in the taxes of the government you're charged an extra amount/
HMMM
Is there anything else I could help you with?
YES
Could you please let me know the query?
I WOULD LIKE TO CANCEL MY CABLE SEVICE
I really apologize, we can provide you an offer of one time special promotion of 10% off for your next monthly bill. Will that be fine with you?
OKAY
Awesome! You can now avail the offer of 10% discount.
THANK YOU
You're welcome, is there anything else I may help you with?
NO THATS ALL
Thank you for reaching out to us, have an awesome day ahead!