HEY I NEED TO ORDER A NEW CREDIT CARD, AS THE OLD CARD GOT EXPIRED LAST WEEK CAN YOU HELP ME WITH THAT
I'll be glad to assist you with that.  May I know your name please?
MY NAME IS HAMRESH GUPTA
Thank you Hamresh, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SURE SSN - 1958 , CREDIT CARD - 5273
Perfect! May I know if there's any police complaint filed about the lost?
NO, I DIDN'T LOST MY CARD. IT JUST GOT EXPIRED LAST WEEK
I apologize. Kindly give me a minute.
SURE. TAKE YOUR TIME SPENCER. I WILL WAIT
Thank you for staying connected. The new credit card will be sent to the updated address shortly.
THAT'S GREAT
Perfect! Is there anything I could assist you with?
NO
Thank you for reaching out to us. Have a wonderful day ahead.