Hey there! How may I help you today?
Hello Jesse, I am Raj. I need to check my claim status.
Definitely! I'd be glad to help you with that. Could you please help me with your first and last name?
Raj Andrue
May I also know the policy and claim number please?
My policy number is 38579kel4. My claim number is UId839.
I'm sorry sir, but the policy number is incorrect. However, the policy number consist of 3 letters in the beginning and 9 numbers after. Could you please check for it?
Oh sorry. Here is my Policy no: 38579kel1438 and claim no: UId839.
I beg your apologies sir, The correct policy number would consist of 3 letter in the front and 9 numbers after, Could you please share the correct number.
Oh sorry. My Policy no is OPD789543167 and claim no is UId839.
Perfect! I appreciate your patience in sharing the information, Could you please allow me a moment, while I check that for you?
Ok
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited in your account within 3 business days. However, if you don't received the amount, kindly fell free to get back to us.
Oh great. Thanks for your help. Bye
You're welcome! Is there anything more that I may help you with?
No Thanks.
Great! Thank you for bringing this up to us, I'm glad I could resolve this for you. Have a wonderful day!