Hello! How may I help you?
Good morning, I have a problem. The screen on my phone cracked this week.
A very Good morning, I'll be able to help you in this aspect, may I please know your name?
Jennifer Bale
Thank you! May I please know you phone number?
631-495-0701
Great! Could you please help me with your e-mail address?
JennyBale86@gmail.com
Perfect! Please allow me a moment to process the request.
Ok thank you
Thanks for staying connected, I've initiated your request the replacement to your phone is on the way. I request you to please send the broken phone in return envelope.
Ok I will
Great! Is there anything else I may assist you with?
No thank you
You're welcome, have a great day, good bye.