HI
Hello there! Sky high customer services, How may I help you today?
I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT
Absolutely! I'll be glad to help you in this, may I please know your last name and booking confirmation number?
NIVI NN78U7
Thanks Nivi! I appreciate your effort please allow me a moment to check the details.
OK
Great! I found your details, could you please let me know if you'd like a window, aisle or middle row seat?
MIDDLE
Sure! Please allow me a moment to check if that is available.
OK
Thanks for being so cooperative, I've checked and I'm glad to inform you that there is a middle row seat available which is 3A, should I confirm that for you?
OK
Great! Then will confirm that for you, anything else I may help you in?