hai
Hello, good morning! You're connected to Riley! How may I assist you today?
cancel my cable service
May I know the reason?
bill keeps going up
Oh! Sorry for that! I'll check with it right away! May I please know your name and email address?
yes sure my name is james and email address is jj001@e-mail.com
Could you please help me with the last 4 digits of your SSN for verification purposes.
1280
Perfect! Please allow me a moment while I check this for you.
yes sure
As I see, the usage limit was been crossed, and that's the reason your bill was high this month. You've crossed the usage limit.