Hey there, how may I help you today?
Good Morning!
A very good morning. How may I help you today?
Can i change my credit card limit details?
Could you be more specific with the concern please?
Yes i understand..Sorry my inconvenience. I face some error in my credit card.Please kindly solve this issue.
I'll help you with that. May I know your name please?
Sam.R
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN number:7624...SSN number:3712
May I know the date and amount of the charge?
06/20/2018 $75.00
Thank you for the details. Kindly give me a minute.
I am waiting.
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
This process how many hours it will take?
The amount will be refunded with in 24 hours?
Nice..I am waiting..Thanks for your help.
You’re most welcome. Is there anything else I could help you with?