Hello, how may I help you with today?
Hi, I need to update my contact information.
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
I don't feel comfortable giving you my credit card number. Can you just look it up by the last four of my SSN?
Yeah sure
2704
Thank you. Which information you'd like to update?
I have a new address. It is 250 South Street Orlando, FL 32789
Sure! Bear with me for a moment while our system finishes processing your information
OK
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
Great. Thanks.
Your welcome, would there be anything else I may help you with today?