Hello
Hey! How may I help you today?
I am a customer of your bank.
That's great to listen. How may I help you today?
My account no is 123456789 Have you got my account information?
Yes! May I confirm your first and last name and also SSN?
Sams Johnson 2468 Have you confirmed it?
Thanks for confirming the details Mr.Johnson. May I know the query?
I want to close my account.
Sure thing Sir. Give me a moment so that I can process your request.
You are losing one valuable customer. Don't you gather more information from customer about closing an account?
Hello Mr.Sam, I've confirmed your request for closing the account. It will be processed in an hour. Is there anything else I may help you with?
ou are losing one customer. Is that okay? OK fine. I want to end the conversation. Please process the closing request soon. Send back to my email id about acknowledgement of account closing information. Thank you. Have a great day. Good bye
In order for me to close the account I will need your full name, last four digits of your account number for me to identify the account holder.
Sams Johnson. Acc no: 1234 Ok bye
Thank you for the information. We will go ahead and close the account as you've requested. You will receive the mail on your registered e-mail ID.