Hi Jesse
Good morning! You've reached Syspro Tech support. How may I help you today?
My outlook is getting very slow
I'm sorry for the inconvenience you are facing. I'll surely help you with that. May I know your name and the last 4 digits of your account number?
My name is Ratha and the last 4 digit number8990
Awesome! May I know the company you work for?
KLM ltd
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you? Good news! I've looked into the issue and it seemed  to be that, the version of the application you were using was the old one and hence, the application wasn't getting accessed. However, I've upgraded it to the latest version. And, could you please check and let me know if the application is getting the access?
ok, i will check
Sure! Please take your time.
Now problem is cleared , thanks
You're welcome! Anything else that I may help you with?
no need now
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!