Good afternoon
Hello, how may I help you with today?
I haven't been receiving my credit card statements, I think I need to update my address
Sure! I'd be glad to assist you on this. Could you please let me know the name, last 4 digits of SSN and credit card number?
Sure, I am Ashley Piro, 5566, and the card numebr is 8787-5647-1284-2001
Could you please help me out with the new address?
1287 Sheridan Drive, Shirley, NY 11967
Thank you. Give me just a moment while I update that for you!
Ok great
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
Ok great, I also wanted to ask about a commercial I saw last night. It was advertising new lower rates for my card, how can I get those rates?
I'd love to help you on this one however one of our employee will get back to you personally about this one
Oh ok
Would there be anything else I may help you with today?
That was all, thank you for your help
It was wonderful talking to you. Have a great day