Hello there! How may I assist you today? Hope we are connected?
I want to above my policy status
Do you want you want to know the claim status? Are we still connected? If there is no reply from your end I'll be forced to close the converstaion.
yes
May I please know your query?
yes
Sir,could you be please more specific about you query so that I could help you in the best possible way.
ok sir
Dear user, please be conversational and let us know the query. If there's no proper response I'd be forced to end the conversation.
sorry for the dealy
May I please know your query?