hai
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
my bill keeps going up
Alright! Could you please help me with your name and account number so that I could check the details in this regard?
nallu 124578369512
Thanks Nallu! May I please know the last 4 digit of the SSN?
8563
Perfect! Please stay on hold while I check the reason behind it.
okay
Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
charged on normal rates
Yes! Will there be anything else I may help you in?
no thanks okay good bye
Alright! Thanks for choosing our services, have a nice day. Goodbye.