Hello there, how may I help you today?
Hi Drew. I need to report my credit card as lost.
Sure! I'm here to help you out! Could you please help me out with your full name?
My full name is Victoria Williamson.
Awesome! Could you please help me out with your credit card number and last 4 digits of your SSN. Victoria?
Victoria Williamson and my card number is 2839 9482 5044 3819. Last four digits of my SSN are 3902
Perfect! Could you also please help me out with the information like when was the card last used and was there any police report filed?
I didn't file a police report because I'm fairly confident I lost it while I was on the boat yesterday, I believe it fell out of my pocket into the water. The last place I used it was at the gas station yesterday morning I believe.
I can understand the reason why you didn't file a report. However, I kindly request you to go ahead and register a complaint as it may be useful for future purpose.
Okay, I will go ahead and do that.
Thank you, Id like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
Thank you very much!
You're welcome! Is there anything else I may assist you with, Victoria?
No, that's it for today.
Awesome! Thank you so much for your cooperation, have a great day!