hi
Hello there, How may I help you today?
I NEED TO CHANGE MY ADDRESS ON MY A/C
I would be glad to help you out in this regards. May I know your name please?
KEVIN
Thank you. To get your bank details I would need your last 4 digits of SSN.
8875
Perfect. Could you please provide me your complete credit card number.
9080705461215481
Awesome. May I know the new address , so that I can update the same for you.
684 EDWARD COLONY WEST ROAD VA 08875
Great. I have gone ahead and updated the new address for your convenience.
OK
Anything else I may help you out with?
YES,I NEED TO REPORT MY CREDIT CARD HAS EXTRA CHARGE SO PLEASE REMOVE THE EXTRA CHARGE
Sure! To process the request I'll now require the date of charge and the amount of charge.
26/06/2018 AND $35
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU SO MUCH
My pleasure. Anything else I may help you out with?