hai
Hello there! Welcome to Act fiber net services, how may I help you today?
cansel tha cable service
I apologize, could you please let me know the reason for the cancellation? I hope we are still connected?
change my cable service
I apologize, could you please be more specific with your concern? I hope we are still connected?
Hi
I hope we are still connected?
Yes, My cable amount was going up than previous month, So please check what happen?
I'll surely check that for you, may I know your name and the email address?
My name is Edward Jackson, and My email address is edwardjackson657@ymail.com SSN is 2796.
Thank you Edward for all the details, please allow me a moment while I get this done for you.
Ok
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill at the right time to avoid the inconvenience.
Oh Ok, Sorry is my mistake..I was paid the bill..but just delay that two or three days.. One suggestion if anything discount pack is available..please activate... or else please cancel your service!
Not a problem, please pay the bill as soon as possible to avoid the inconvenience.
Discount pack is available?
We have 10% discount, will that be fine with you??
Yes, fine..Please activate!
That's awesome! You're upgraded to the perfect plan. Is there anything else I may help you with?
No, Thank you
My pleasure! Thank you for reaching out to us, have a great day ahead!