hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
my bill was every month increase what is reason?
Could you please help me with your name and account number so that I could check the details in this regard?
Ramesh & 4613974
Thank you Ramesh! May I please know the last 4 digit of the SSN?
7946
Perfect! Please stay on hold while I check the reason behind it. Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
what is the solution?
If you like to continue the service with us I'll be giving you a one time promotional offer of 10% discount of your next month bill payment and If you like I can activate the previous pack for you and you will be charged accordingly, would you like to continue the service?
yes
Hope we are connected? Great! Will confirm that for you, anything else I may help you with?
no thanks cameron
My pleasure! It was great assisting you, have a great day. Goodbye.