Hello there, How may I help you today?
HI... I HAVE ERROR IN CREDIT CARD BILL
I apologize for the error that happened. I would be glad to help you out in this regards. May I know your name please?
GEETHA
Thanks Geetha. To pull up the information I will require your last 4 digits of the SSN.
SSN NO-0235
Perfect. Could you please provide me the last four digits of your credit card number.
CREDIT CARD NO-4363
Thanks. To process the request I'll now require the date of charge,  and the amount of charge.
I MADE PURCHASED IN $150 BUT THEY CHARGE $200
Not a problem. Please mention the date of charge.
DATE ON -12/05/2018 TIMING -02.35 PM
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
THANK YOU VERY MUCH....
My pleasure. Anything else I may help you out with?
NO THANKS BYE
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