Hello there, how may I help you today? I don’t mean to rush you. However, I just want to check if we’re still connected?
yes Report an error in my credit card bill so remove amount
Apologies for the inconvenience caused to you. Could you please help me out with your full name?
Aliza Norris
Great! Could you please help me out with the last 4 digits of your SSN and credit card number?
7764 and 8757
Amazing! Could you also please help me out with the amount of the charge?
987$
Okay great! Could you also help me out with the date and time of the charge?
20th 80$
I'm sorry but could you please confirm whether the amount is $987 or $80?
sorry 80$
Okay great! Please allow me a moment while I check with the account. I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $80 from your account.
thanks
You're welcome! Is there anything else I may assist you with?
no
Awesome! Thank you so much for your cooperation, have a great day!