HII
Hello there, how may I help you today?
I LOST MY CREDIT CARD
Thank you very much for alerting us about this. We will help you get this issue resolved.
OK
Could you please help me out with your full name?
NIRMALA
Could you also please help out with last 4 digits of SSN and credit card number?
SSN : 6528 & CREDIT : 2357
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
YES
Could you please help me out with the date when the card was used last time?
10/06/2018
That sounds good. Please allow me a moment while I go ahead and block your card.
OK
I highly appreciate your patience. I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
OK THANK YOU
You're welcome! Is there anything else I may assist you with?
NO THANK BYEE
Awesome! Thank you so much for your cooperation, have a wonderful day!