hi good morning
Good morning, thank you for contacting enterprise software company, How may I help you?
i am experiencing issue with my skype. could you please help me with that?
Sir, what is the issue with the application? that's bothering you.
it is freezing.
Not to worry let's get your application checked. Could you please help me with your name?
sure. i am john
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
sure tcs corp and acc. no. is 2354
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application. Let me know if it's still not working.
sure. please give me 2 min. great. it works perfect!
Awesome! Would you need anything else I could help you with?