HAI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
PLEASE CHECK MY BILL I'M NOT HAPPY ABOUT MY BILL . WHAT IS THE REASON TO MY BILL WILL REDUCING UP
I really apologize. for the inconvenience, could you please help me with your name and the email address?
NAME - SARAN  . SARAN123@HOTMAIL.COM
Thank you Saran, may I also know the last 4 digits of SSN?
SSN-7452
Thank you for the details, Saran. Please allow me a minute to check the reasons behind the raise in the bill.
OK
Thank you for your patience, due to the increase in the tax rates simultaneously there's an increase in the bill. However, as per government rules there must be a decrease by next month. The prices gradually decrease with the decrease in the taxes.
NO I NEED TO CANCEL THE CABLE CONNECTION
I'm so sorry but we can provide you the one-time special promotion of 10%
NO NEED FIRST CANCEL THE CABLE
Are you sure you'd want me to cancel the cable connection?
YES
Sure! As you've requested you're account has been cancelled. Is there anything else I may help you with?
THANK YOU
You're welcome, is there anything else I may help you with?
NO GOOD BYE
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!