HI
Hello, how may I help you today?
I WANT TO CHECK MY ACCOUNT BALANCE
Sure.  I'll help you with that. Could you please help me with your name and the four digits of SSN?
NAME - MOHINI SSN - 4521
Thanks Mohini. Please provide me your last 4 digits of the account number.
6380
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.
TRANSFER MONEY TO ANOTHER ACCOUNT
Sure, Could you please help me with your last 4 digits of the account number to move from?
5698
All right. Could you please help me with your last 4 digits of the account number to which you want to transfer amount?
6380
Okay. What's the sum of amount to be transferred?
$150
As per your request, I have transferred the amount $150 to the account ending with 6380. You'll be receiving a confirmation message regarding this. Is there anything else I can help you with?