my phone is damaged
Hello there!
name:harini
So sorry to hear that, But I won't be able to help you in fixing scree but I'll be able to help you apply for replacement for the phone if it is insured.
ok
May I please know if you'll like me to do that for you?
my phone is damaged
That's so bad news, but no worries I'll be able to help you in getting a replacement would you like me to do it?
my phone is broken
May I please know your full name?
harini are you here
Thanks Harini! Could you please help me with your contact number and email address?
965 452 4125 harini@gmail.com
Great! Please allow me a moment to check what I'll be able to do.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
yes
Is there anything else I may help you in?
nothing else
Alright! Have a great day, goodbye.