hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
cancel cable service
I apologize I won't be able to help you in that, Please read the guidelines carefully and get back to me with your query.
ok change my home phone service
Sure! I'll be able to help you in this, may I please know your name and account number?
muthu 4587 4521 2369
Thanks Muthu! May I please know the last 4 digit of the SSN?
1478
Perfect! May I please know what service you currently using?
primium service
Ans to what service would you like to change to?
premium service
You want to change the premium cable to which service?
premium service
Do you mean you want to change your current service to premium?
yes
Alright! Please allow me a moment to check the details.
ok
Thanks for being so cooperative, I've checked your details and changed your services. It will be reflecting in your bill from next month, anything else I may help you with?
no thanks
Alright! It was great assisting you, have a wonderful day. Goodbye.