HAI
Hello there, How may I help you today?
I WANT TO KNOW INFORMATION ABOUT MY STATUS OF THE CLAIM
I would be glad to help you out in this regards. May I know your name please?
I AM ASHWIN KUMAR
Thank you. To know your details I'll need your last 4 digits of the SSN.
CASEY I DON'T KNOW MY SSN NUMBER WHY CAN'T YOU USE MY POLICY NUMBER TO GET INFORMATION?
I apologize however without SSN I'll be not able to process your request. Alright! I apologize. May I know the policy number.
YES MY POLICY NUMBER IS efg878634121
Thank you so much. And I'll also need the claim number to process your request.
IT'S jku521
Thank you for providing the information. The payment was already sent and the check should arrive in 3 working days.
THANK YOU CASEY
You're welcome! Is there anything else I may help you with today?
NOTHING CASEY THANK YOU FOR THE INFORMATION
Thank you for using our live chat service, and we hope to hear from you again! Goodbye!