hi
A very good morning, How may i assist you today?
i want close my account my name is Erika Glover
Surely I will help you. May I please know the account number?
78905432167543
Perfect! May I also know the last four digits of your SSN?
8943
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 7543 is $63000.
thank you so much
Would there be anything else I may help you with?
no thanks
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead.