Hello there, You're reached to Star cable customer service. How may I help you today?
Hi, my device just stopped working suddenly ,can you please help me with this
Oh no! By device you mean your internet router right?
Yes
Alright, I'll help you with that. Did you restart the router?
No, should I?
Yes! You must try that, I'm positive that I might work.
Let me try, wait please
Sure, Take your own time. :)
Yeah, it's working now Thanks a lot ☺
That's amazing, May I know your full name please?
Alina Duncan
Hello Alina, Could you please share your account number and the last four digits of your SSN?
Kgn947, 9602
Awesome, Thanks for sharing that details. I'm glad that I could resolve all your queries for today. Is there anything else I may help you with?
Not really, thanks
Great! Thanks for reaching out to us! Have an amazing day ahead! Good bye :)