hi
Hello there! How may I help you today?
Please help me to fix the screen
May I ask you, if your phone screen is broken or damaged?
damaged
Sad to hear that! I'll surely help you get that. May I know your full name please?
Asko lumi
And also may I know your contact number and email address linked with us?
5826934567 and askolumi@gmail.com
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done for you?
okay
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone and you'll be receiving it within three days. I request you to send the current broken device in the return envelope.
okay i will return
May I confirm if all your questions have been answered for today?
yes
Great! I'm glad I could resolve this for you. Have a wonderful day!