Hello
Hello, you've reached Sky Travels. How may I help you today?
I would like to get details on my seat assignment.
Surely! I'll be happy to help you with it. Please may I know your full name?
David Pratt
Good to hear from you, Pratt! Could you please share the booking confirmation number?
Its XYZ123
Thank you. Please allow me a minute to check the system. Thank you for your patience. As per the confirmation number, you're assigned a window seat which is T9. Would you like to make any changes to that?
Is it possible to get an aisle seat?
Sure, I'll do my best to get you that seat. Please give me a minute.
sure
Good news! The aisle seat was available and I've successfully changed your seat. Now, the seat assignment is G6. Is there anything else?
You know what let me have the previous window seat. i think that will be better
Sure, okay. I'll make that. Is there anything else?