Hello there! How may I assist you today?
Hello Cameron. Good evening..
Hey there! How may I help you?
My iPhone screen was cracked and i need to fix it with the insurance.
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
My name Andrew.
Thanks Andrew! May I please know your contact number and the email address? Are we still connected?
My contact no is 9723298329 and andrewjohn24@hotmail.com Oh sorry my contact no is 9723298929.
Okay, No problem, I'll make the change please allow me a moment to check.
Okey
Thanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay?
Okey
Is there anything else I may help you in?
No thanks.
Alright! Have a great day, goodbye.