hai
Hey there, You're connected to Star cable customer service! How may I help you today?
my device is not working
Oh, so sorry to hear that May I know your name?
yes sure my name is erick d brown
Erick, I'd also require your account number and the last 4 digits of your SSN.
absolutely ssn number 4120  my account number is 201684573069
Great! Did you restart the device?
amazing yes that's fine
Is it working now?
no not working
I request you to restart your device.
yes sure  i will dry
Once you restart the router, it will function properly.
yes okay
Would there be anything else I may assist you with?
no thanks okay fine
Superb! Have a great day ahead and please feel free to contact us in case of any further queries.