Hello there! How may I help you today?
Hi. My iPhone screen cracked and I have insurance. Please advise.
Sorry to hear that! I'll definitely help with that. Could you please help me with your full name?
Aria smith.
And also may I know your contact number and email address linked with us?
It's 9056464568 and the email is destined02@gmail.com
Perfect! Thank you for sharing the information. Please allow me a minute or two, while I get this done for you. Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Awesome, thanks for your help!
You're welcome. May I confirm if all your questions have been answered for today?