Hi
Hello there! How may I assist you today?
I want fix my screen
I'm sorry, I can't help you in fixing your phone screen, but I can help you get a replacement, would you like me to do that?
Yes
Great! Could you please let me know your full name?
Giuliana Mosley Are we connected?
Sorry about the delay! May I please know your contact number and email address?
(861) 436-9493 Jumuki@gmail.com
Great! Please allow me a moment to see what could be done.
Pkay Okay
Thanks for staying connected,  good news I'll be able to replace your damaged phone with a new one. I request you to please return the damaged phone in an envelope, the new phone will be delivered as soon as we get the damaged piece.  Will there be anything else I may help you in?
Nothing else Thank you very much Have a great day
You're welcome! I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.