hai
Hello there! Welcome to Act fiber net services, how may I help you today?
i want a new cable service
I apologize, could you please be more specific with the concern?
i not understant
I apologize, could you please read the guidelines and let me know the query?
ok sorry
Not a problem, may I know the query please?
any discount available my cable
Sure! May I know your name and the 16 digit account number?
aaron account number 7896544563120458
Thank you Aaron, may I know the last 4 digits of SSN?
7896
Perfect! May I know if you're a student, an active military member or a person over the age of 65?
student
That's awesome! To proceed further, I'd require the following details. Could you please let me know the name of the university you attend and the year you'll be graduated?
University Bulletin final year
Thank you, Aaron. Should I confirm the year of graduation is 2019?
yes
Awesome! May I know the ID number as well?
asu3456
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract.
$50 per month - 50 channels
Sure! However, the basic cable contract serves only 50 channels and has no discount and the platinum cable contract serves all the channels and has the higher rate of discount.
ok
Would you like to switch from the basic plan to the platinum plan?
basic plan
Not a problem, you're now serving the basic plan. Is there anything else I may help you with?
no thanks
You're most welcome, thank you for choosing us. Have an awesome day ahead!