hii
A very good morning, How may i assist you today?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
Sure thing, May I  know your name and the card number please?
ARUN CARD NO: 4526785269874125
Perfect! May I also know the last four digits of your SSN?
5680
I certainly understand the inconvenience you've experienced, could you please stay connected for two minutes while I check this for you?
OK
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU
Would there be anything else I may help you with?
YES I NEED CHANGE  ADDRESS IN MY A/C
Awesome. May I know the new address , so that I can update the same for you.
NO : 256 GATEWAY ROAD BRIDGE TOWN AL 45289
Great. I have gone ahead and updated the new address for your convenience.