Hello, good morning! How may I help you today?
Hi
How may I help you today?
Could you help me to change my internet plan?
Sure, please help me with your full name and the account number?
My full name is James Martin my account number 254631987254
Alright James! I'd also require the last 4 digits of your SSN?
It is 5146
Alright! May I know what is the current service you're using?
Currently I am using 2MBPS plan. i need 8MBPS plan instead
Sure! I'll activate the same and it will be activated within 2-3 hours. I hope this is helpful.
Excellent. Thanks for your help
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.