I was looking at my most recent bill for my credit card and noticed there is an error. I would like to have this charge removed.
Sure thing, May I please know your name and the card number please?
My name is Jannet Smith and my card number is 111111111119
Perfect! May I also know the last four digits of your SSN?
It is 5678 and my birthday is 8/4/88
Thank you. To process the request I'll now require the date of charge and the amount of charge.
the charge was placed on 6/4/18 at Dollar General for 124$ at 9am.
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
thank you for being very helpful today
You're welcome. May I confirm if all your questions have been answered for today?
yes those were all the quesitons i had today
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead.