Hello! Good morning. How may I help you?
Hey! How are you? Good morning Robin.
I'm good. Thank for asking. Hope the same from you.
I want you to fix the broken screen of my IPhone. I need a replacement
So sorry to hear what has happened to your mobile. I'll help you with that. May I know your name please?
I'm Lalita.
Alright Lalita. Could you please share your phone number?
Sure! Ph no.9985463275.
Thank you for the phone number. Could you please help me with the email address that is linked with the account?
Yes sure. It is lalita45@gmail.com
Perfect! I've initiated your request for the replacement. You'll be receiving it within 48 hours.
Sorry, could you please correct the email address to lalita98@gmail.com
Not a problem. Thank you for the confirmation, Lalita. I've made the necessary changes. You need to send the damaged device in the return envelope. Is there anything else that I may help you with?
And what about my replacement?
I'm so sorry. I've already mentioned that you'll be receiving it within 48 hours. I hope that all your queries are cleared?
I hope, I get the replacement only with an IPhone.
Sure! You'll be receiving an iPhone as a replacement. Is there anything else I might help you with?