Hey there, you're connected to Star cable customer service! How may I help you today?
Well to be honest I am a bit upset.
Oh, I'm so sorry for that! May I know the reason?
Yea, my bill seems to keep going up each month and I haven't changed anything. When I signed up the price was much cheaper what is this some kind of bait and switch?
I'm so sorry about it. I'll check this and give you a best solution for this. May I please know your name?
James phibbs
Could you also help me with your email address please?
noimnotgivingmyemail@nope.com
And lastly, could you help me with the last 4 digits of your SSN?
Do you need that?
To check your account details, I'd need it.
8888
Perfect! Thanks for the information. Please allow me a moment while I check it for you.
Sure thing.
As I've checked your account, I see that there was a request for a special subscription from your end, and that's the reason your bill was high these months, if you wish to cancel the subscription, you can cancel it and the bill amount will be regular as before and you won't be charged more than your usage.
I think I might just cancel my whole serive to be honest with you.
Sure, I've made a cancellation request and it will be cancelled within 24-48 hours.
Thank you so much.
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.