Hello, how may I help you with today?
somehow you charged wrongly in my credit card number
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Gopi S and SSN is 4455 and card number is 5498885426575624
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
23rd and charges are $72
Thank you. Bear with me for a moment while our system finishes processing your information.
welcome
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
kk
Would there be anything else I may help you with today?