hi
Hello! Good Morning, How can I assist you today?
cancel my cable service
I apologize for the inconvenience, Firstly could you please help me with your name and email id?
arul arul@gmail.com
Thank you Arul, Can you also provide me with the last four digits of your SSN for verification?
5689
Arul, May I please know the reason why would you like to cancel the cable service so that we could go ahead with the further proceedings
ok
I apologize Arul, could you please let me know the reason as to why you would like to cancel the service since as a compensation I would like to offer a 10% off on your next month bill so that you could continue to use our service and do not close your account.
ok
Perfect! I have already added a 10% off on your next month's bill. Is there anything else I could assist you with for today?
no thanks
Alright! Have a good day, it was wonderful talking to you and would be glad to assist you again as well. bye!