hai
Hello! Good morning! How may I help you today?
chat with the agent to ask for fixing the screen
Alright! so sad that happened, I'll try level best to help you out. May I know your first and last name please?
sivakarthikeyan
Could you please share your complete phone number?
789654231578
And also could you please help me with your email address?
kingmuthu143@g-mail.com
Thanks for being so patient and sharing that information. Kindly allow me a moment.
ok
thanks being so patient and cooperative, what I can suggest you is, you'll have to visit our website www.myinsurance.com please login and you'll have an option called 'mynearest' click on it, you'll get the location of our nearest branch. kindly, visit our branch. they'll ask you for your phone insurance copy kindly submit them the documents and get your phone repaired.
ok thanks bye
Is there anything else I may help you with for today?
no thanks bye
Reminder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly have a natural conversation and please be conversational as uch as possible.  '
no thanks sorry ok hello there
You're welcome, Thanks for contacting us. Hope to see you again. Have a great day ahead!