A very good morning! How may I help you today?
my iPhone screen just cracked i have insurance with the carrier
I'll surely help you with that. May I know your name please?
kavin kumar
Alright Kavin! Could you please share your phone number?
8564258453
Awesome! Could you please provide the email address that is linked with the account?
kavinkumar123@gmail.com
Perfect! I'd be able to get you a replacement. Do you want me to do that for you?
ok
Perfect! Could you please give me a minute to initiate your request?
ok thanks
Thank you for waiting. I appreciate your patience. Your request has been processed and you'll be receiving the replacement device within 3 business days. You need to send the current device in the return envelope. Is there anything else that I may help you with?