HI
Hello! Welcome to universal cable customer service. How may I help you today?
I NEED NEW CABLE CONNECTION DISCOUNTS
Sure! you are in the perfect place. To proceed further, may I know your name and account number please?
WIZA AND 7410 258 6587
Awesome! just for verification, may I know the last 4 digits of your SSN please?
8754
Perfect! We have discounts only for students, active military members and senior citizens. May I know Wiza if you are a student, an active military member or a senior citizen, please?
MILITARY
Perfect! Wiza, may I know if you are serving in army, navy, air force or the national guard?
ARMY
Superb Wiza! may I know your ID number, please?
756346
Great! Wiza, just give me sometime while I verify your documents and get back to you?
OK
Thanks for waiting! Good news! you are eligible for our discounts. We will offer you a 10$ off your monthly bill. Also we have three basic service plans :  basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels)
     10% off premium cable if you sign a 3 month contract and 15% off platinum cable if you sign a 3 month contract. Which one would you like to sign up for?
PLATINUM
That's a perfect choice Wiza! I have forwarded your request. We hope you enjoy our service. Will there be anything else I could do for you?
NOTHING ELSE
Thanks for staying connected with us. For any queries, feel free to reach out to us. Have a great day ahead. Goodbye :)