Hello there, Good morning!
i want remove wrong bill on my credit card
okay! I'll surely help you with that, May I know your first and last name please?
Stella Fletcher
Perfect! would you please share the last four digits of your SSN?
5987
Great! could you please share the 16 digits of your credit card number?
120365478901456
Okay, would you please help me with the date, time and amount of the charge?
80$ 20th 10:15 am
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
ok
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $80 which you've to receive within 48 hours. Would there be anything else I may help you with?
no thanks
did I answer all your questions?
yes
I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.