hai
Hello! How can I help you today?
my bill keeps going up
Oh that's sad! Could you please help me out with your name and email id?
thil thil14@mail.com
Thank you Thil. May I know your SSN's last four digits as well?
4510
Thank you! Since your contract has expired and you no longer have the promotional rate, the bill has been increasing for you.
ok
So anything else would you like me to help you out with. I'd be glad to do that.
no thanks
Alright! In that case I'll close this chat for now. Any time you feel you need my help, please feel free to reach out to us. Goodbye!