hai
Hello! How may I assist you?
change my cable service
I'll help you out with that. May I know your name and your account number?
my name jansi and account number 1456987563214569
Jansi could you also help me out with the last 4 digits of your SSN?
5648
Perfect! May I know to which service would you like to change to?
internet cable service
That's awesome! Please allow me a moment while I go ahead and upgrade your service.
ok
Thank you for staying connected. I'd like to inform you that your service has been upgraded successfully which will get activated in the next 24 hours.
ok
Would there be anything else I may assist you with?