hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
I WOULD LIKE TO CANCEL MY CABLE SERVICE
May I please know the reason behind such a decision so that I could help you in this?
MY CABLE BILL IS GOING UP EVERY MONTH I DECIDE TO CANCEL CABLE SERVICE
May I please know your name and account number so that I could check the reason for that?
MY NAME JOHN MY ACCOUNT NUMBER IS 963258456963
Thanks John! May I please know the your email address and also the last 4 digit of the SSN?
JOHN5@GMAIL.COM SSN 8521
Perfect! Please allow me a moment to check the reason behind that.
OK YOU CHECK THE REASON
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
NO I DISCONNECT MY CABLE SERVICE
John! If you like to continue with our services I'll be offering you a one time promotional discount of 10% in your next month payment, would you like to continue?
NO I AM NOT INTEREST
Alright! I'll cancel the subscription for you if you want that, will there be anything else I may help you in?
NO QUERIES THANK YOU SO MUCH
My pleasure! Thanks for choosing our services, feel free to contact us if you need. Goodbye.