HII
Hello there, How may I help you today?
I NEED CHECK MY A/C BALANCE
I would be glad to help you out in this regards. May I know your name please?
RAMYA
Remainder- dear customer, we are able to see that you're having multiple chats at the same time, please don't share the same information with all the associates and kindly, have a natural conversation and please be conversational as much a possible.
OK
May I know your name please?
RAMYA
Thank you so much. To check the balance I will require your name, the last 4 digits of your SSN and the account number.
SSN NO: 4528 AND A/C NO:2568
All right a/c number ending with 2568 has $4404 as balance.
OK THANK YOU
My pleasure. Anything else I may help you out with?
NO THANK BYEE
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