Hi
Hey there! how may I help you today
My credit card bill shows an error
I apologize for the inconvenience caused to you. I'll help you with that. May I know your name pleasE?
Justin Salas
Thank you Justin, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
3829 0820
Perfect! May I know the date and amount of the charge?
04/18/2018 2200
Thank you for the details. Please give me a minute to proceed further.
Okay
I appreciate for staying connected. The error has been removed and the updated bill will be e-mailed to you shortly.
Thank you very much
Always a pleasure. Is there anything else I could assist you with?