hi my internet bill is too high
Oh! I'm so sorry to hear that! I'll check right away! May I know your name please?
Carter Javier,
I'd also require your account number and the last 4 digits of your SSN?
8953
Your account number would be?
8524 4125 3697
As I see, the reason for the high bill is that you've crossed the usage limit and the plan was already been expired.
ok
Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Have a great day ahead and please do reach out to us in case of any further queries.