Hi. How are you today?
Good morning! You've reached Alliance Indian Airlines, how may I help you today?
I have a flight coming up and I am trying to check my seat assignment. Can you help me with that?
I'm good, thank you for asking. How are you doing today?
very good
I'd be glad to assist you with that, may I know your last name and the booking confirmation number?
Brown is my last name and my booking confirmation number is 01023346
Thank you Brown, Seems to be there's an error in the booking confirmation number. The booking confirmation number consists of 6 characters mixed with letters and numbers.
Let me check that one more time. It is T01W24 are you still there?
Thank you for the correction, please give me a minute to proceed further.
you're welcome. Ok.
Thank you for staying connected, I see that you're assigned to M8 window seat.
I prefer an aisle seat as looking out the window gives me anxiety since I am not fond of flying or heights. Is there anyway we can change this seat assignment to an aisle seat?
Good news! You must be the luckiest one, I've found the best aisle seat for you and there's only one aisle seat. That's 8LM, should I confirm the seat for you?
yes that would be great. Thank you.
My pleasure! I've changed and confirmed the seat for you, will there be anything else I may help you with?
Also could you please send me my boarding pass
For sure! For the boarding pass, I'd require the email address or phone number. Could you please help me with the details?
My email is brownjl01@yahoo.com
Fantastic! The boarding apss has been sent to the email address.
Thank you  so much. I just received it. Have a nice Day!!
Always a pleasure! Thank you for reaching out to us, it's a pleasure assisting you. Have a great day and happy traveling!