Hi
Hello there! How may I help you?
I need to know about the status of my claim
Absolutely! I'll be able to help you in this regard, could you please let me know your full name?
I'm Riley
Thanks Riley! Could you please share your policy number and your claim number?
JKT759846321 TGH786
Amazing! Please allow me a moment to check the status and get back to you.
Okay
Thank you for staying connected, I'm glad to inform you that the check for your insurance claim  has been already sent it will be reaching you at  your registered address within 3 days. Hope that was useful?
Okay thank you
My pleasure! I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.