Hello, how may I help you with today?
Error in my credit card bill.
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
SSN no is 3017 and card no is 6014700346281321
Thank you for the information, could you please let me know the date of the charge?
06/19/18
Could you also let me know the amount of charge?
$120
Thank you. Bear with me for a moment while our system finishes processing your information.
okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you please tell me the company's new lower rates
I'd love to help you on this one however one of our employee will get back to you personally about this one
ok
Would there be anything else I may help you with today?
please tell me the company's new lower rates
I'd love to help you on this one however one of our employee will get back to you personally about this one
Okay thanks Alex
Your welcome, would there be anything else I may help you with today?