Hi
Hello there! You're talking to the customer executive from Wish Media/Cable services.
how much data used last month in my subscription
Absolutely! May I know your name and account id please?
John peter and 8565lwx
Here it is- The usage has been 3GB for this month till date.
its ok what is the balance the usage in this month
Sure. The balance sums upto 1GB
I am what is the my data plan please tell me
Could you please elaborate your query?
which data plan? plan name
Sure. You are currently on Platinum service.
But my data is very low how change my plan
Dear John, please understand that the Platinum provides you with the best speed and quality across all devices. Would you still like to change the service plan, or would you like me to upgrade your service?
please upgrade my service how? speed is ok still the data usage is very low how much i pay the good data usage
Dear Mr.John, the usage of your bill amounts to $100 for this current month. You have more data that can be used in your package. Anything else you'd like to know?
yes
I'm sorry, I didn't get you.
Its ok i will give ready to more pay amount. I need sufficient quantity of data usages
Awesome! Do you want me to increase your data usage?
yes sure
Sure thing. Do you want me to increase it around 2GB?
its better
Great! The band shall be increased within 24 hours. Anything else I may help you with?
No Thank you
Glad to help you with your query. Please reach out to us in case of any further query. Good day! Stay connected :)