Hey there! How may I assist you today?
Hi I want to fix my screen, can you help me?
Of course! May I ask you, if your phone screen is broken or damaged?
It is broken
Sad to hear that! I'm glad that I could be a help for you. Could you please help me with your full name? Are we connected?
Hi yes I am John here
May I know you contact number and email address please?
sure. 384 594 2304 & johnmag@yahoo.com
Perfect! I appreciate your patience in sharing the information. Allow me a moment, I'll get back to you with the details?
sorry my phone number was wrong, please update this one. 686 235 9695
No problem at all sir. I'll change that for you.
Thanks for the help.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Sure. i will send them perfectly.
Would there be anything else that I may help you with?
that's all i need. thanks
You're welcome! I'm glad I could resolve this for you. Have a wonderful day ahead!