Hello
Hello, how may I help you with today?
I got an error in my credit card bill. Can you remove the charge?
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My name is Franklin S. Swope. My last four digits of SSN is 5463 and SSN is 8540
Thank you. Could you please let me know the date of the charge and amount of the charge?
It was charged of $35 on 06/18/2018.
Thank you. Bear with me for a moment while our system finishes processing your information.
Sure.
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Great! Thank you for your help.
Your welcome, would there be anything else I may help you with today?