Hi this is Mala
Hello! Good evening! I'd be glad to assist you today!
sorry for delay I wants to fix the screen, my phone screen was cracked
That's completely fine! How may I help you today? Oh no! No worries! that's not at all a problem, I'll definitely help you out in resolving your issue. May I know your full name please?
Mala Shanmugam
Awesome! Could you please share your complete phone number?
859 458 9687
Thanks! Lastly, could you please help me with your email address associated with your account?
malashanmugam@gmail.com
Thanks for being so patient and sharing that information with us! kindly, allow me a minute while I process as per your request!
ok
Perfect! Thanks for waiting so patiently, You'll have to visit our branch office; you can ring on our toll free number-463545121 and they'll send you the location of our branch via message. Kindly, visit our brand and there our help desk manager will personally assist you and you'll have to submit him the copy of your phone insurance proof and he'll get your phone repaired as soon as possible. I hope that is useful to you? I hope we are connected?
yes sorry I noted
That's okay, I'm glad that you understood the procedure. I hope this was helpful?
Yes, I cleared. Thank you for your support
You're welcome! I'm glad that I could resolve all your queries. Hope to see you again. Have a nice day ahead! :)