My name is Irene Walker, my card number is 5758408240, z
Hi Irene. How may I help you today?
I lost my card Friday June 8th  my last 4 digets are 5678 Oops, wrong card number, it in 5758408441
oh that's bad. You want a new credit card to be issued?
Yes please
I'd be glad to assist you with that Irene. However you have reached accounts department and we are unable to assist you with that.
Please transfer me.
Sure I can do that. Give me a moment here while I get the right person of that department to solve that for you. Thank you so much for waiting Irene. What I can do is give you a toll free number. So that you can reach the right department that can solve your issue. Will that fine? that be* If there's no reply for the next 4 minutes this chat will be disconnected automatically. Are we still connected?