Hello!
Hello.. Need to apply the new card because my old card expired
Hello there, I’ll be glad to help you today. Before I look into your account, for security reasons, I’ll need to verify that you're the account holder. Could you please help me with your full name and the last four digits of your SSN?
Sure. My name Pandian Raj, SSN 7433
Hello Mr. Raj, May i know the car number also please?
car no 8765
I certainly understand the inconvenience you've experienced, could you please stay connected for a minute while I check this for you?
ok
Yes Mr. Raj, The old card has been blocked and a new card has been issued on your name. It will reach your registered address in a few days. Please shred the old card!
Do you want the old card number now
Not required sir.
ok. Thank u
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
No
I’m glad I could resolve this for you. Have a great day!