HI
Hello there! How may I help you today?
MY PHONE WAS DAMAGE
So sorry to hear about that! Please provide me with the requested details in order to help you out with insurance of your phone. Could you please confirm your full name to me?
JAMES PETER
Great! Could you please share your registered mobile number with me?
9283457095
Thanks for apt response. Could you also please share the e-mail address associated?
JAMESPETER154@GMAIL.COM
Perfect! Could you please hold on for a moment until I check with my team?
OK SURE, I WAITING FOR U ARE U STILL THERE
Thank you for your patience. Please note that the process had already been initiated and the new phone should arrive at your place around 3 working days. Kindly note that you will have to send the broken phone to us at our office address i.e., Washington DC, at Downstreet, Toronto.
OK, THANK YOU SO MUCH
Is there anything else I may help you with James?