HI
Hello, how may I help you with today?
I NEED TO CHANGE MY ADDRESS ON MY A/C
Sure! I'd be glad to assist you on this. Could you please let me know the name, last 4 digits of SSN and credit card number?
NAME : KAREN, SSN :5514 AND A/C : 0994
Could you please help me out with the new address?
098 EDWARD COLONY WEST ROAD ZL 08854
Thank you. Give me just a moment while I update that for you!
OK
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
ok thank you so much
Your welcome, would there be anything else I may help you with today?