hi
Hello there! How may I assist you today?
any discounts available in my cable service
I'll surely look upon that for you, may I know your name and the 16 digit account number?
my name is suresh account number 9587463248751245
Thank you Suresh, may I also know the last 4 digits of SSN?
ssn 4584
Perfect! May I also know if you're a student, an active military member or over the age of 65?
military member
That's awesome! To proceed, may I know if you serve in the Air force, Army, the Navy or the national guard?
army
Lastly, could you please let me know the ID number as well?
sk54785
Fantastic! Thank you for all the details, please allow me a moment while I check the best offers for you.
ok
Thank you for staying connected, we have an offer of $10 discount for your monthly payment. Will that be fine with you?
ok thanks
You're welcome, will there be anything else I could help you with?
no thanks
My pleasure! Thank you for reaching out to us, have a great day ahead!