Hey there! How may I help you?
My credit card shows an error
I'm sorry about that. I'll do my best to help you. Please may I know your name?
Felix Taylor
Thank you, please could you share with me the credit card number and also your SSN number?
4548 8499059048309578773
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
04/01/2018 1500
Thank you so much for bringing this to our notice. Please allow me a minute to look into the issue.
Thank you very much
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
Nothing else Thank you very much
Thank you for reaching out to us. I’m glad I could help. Good day!