HI,GOOD MORNING
Hello! I'll be glad to help you out today. May I know your query?
MY INTERNET BILL IS TOO HIGH
No worries, I'll let you know the reason right away. May I know your name and your account number?
Schumm Terry,AND 7193 9103 0123
Terry could you also help me out with the last 4 digits of your SSN?
3072
Perfect! Could you also let me know the amount of charge being charged extra on your bill?
$40
Okay, please allow me a moment while I go ahead and check with your account.
Ok
Thank you for being patient. I'd like to inform you that the reason behind the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
OK
Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!