Happy morning
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
I am looking for a new cable service . I would be happy to hear if there is any discounts, offers or promotions would I get for new cable service.
I'll surely look upon that for you, could you please let me know your name and the 16 digit account number?
My name is Elizbeth Smith and my account number is 1357824690134578
Thank you Elizabeth, may I also know the last 4 digits of SSN?
SSN is 2769
Perfect! May I know if you're a student, an active military member or a person over the age of 65? I hope we are still connected?
yes Yes I am an active student in NewYork university
Awesome! Could you please let me know the year you'll be graduated and the ID number?
I will be graduated in 2020 and my number is N238945179
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
I would feel better to have platinum .Please confirm it
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months. Is there anything else I could help you with?
Thanks for your information. I am lucky to have the discount. No more questions Have a great day..Good bye
Thank you for reaching out to us, have a great day ahead!
Thanks and bye!!!!
Good bye!