hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
the device not working
Not to worry, I'll surely help you in this regard. May I know your full name and your account number?
my name is jack and the account number is 1283 8090 2019
Lovely! Could you also please help me with the last 4 digits of your SSN number?
6650
Fantastic! To help you in the best way possible, I need to know if the green light on the router is working?
yes right that hello there
Awesome! Thank you for that Mr.Jack. Could you just give me a moment, while I get this done for you?
okay fine
Wonderful! In order to avoid certain issues again, I'll get the old one replaced with a new router replaced. And our executives will reach you within 2-3 business days. Would that be okay?
yes okay not a problem
Great! Let me know if there would be anything more I could do for you.
no thanks for your wonderful help
Thank you for bringing this up to us, wish to assist you again. Have a wonderful day!