Hello! Good Evening, Fast net cable services. How may I assist you today?
Hi in my home cable device is not working
May I please know if the green light on the device is still blinking?
No it is not blinking
Alright! I'll just send you a replacement device, may I please know your name?
My name is Kannan
Thanks Kannan! Could you please share your account number and the last 4 digit of the SSN?
My account no is 5648792135469854 and my ssn is 5623
Perfect! Please allow me a moment to process your request.
ok
Thanks for being so cooperative, I've processed your request and applied for a replacement device for you which you'll be receiving as soon as possible. Please make sure you return the damaged device, anything else I may help you in?
Ok I will return the faulty device to you
Great! Thanks for choosing our service, have a great day. Goodbye.