Hey there, how may I help you today? I hope we are still connected.
Hello, I just recently moved to new house and need to change my address on my credit card.
I'll help you with that. May I know your name please?
April May
Hey April, May I know the new address you've moved into?
How would you know that I have not given you the address? Sorry Yes the address is 1234 New St City, Nevada 12345
I'm glad I could help you with that however, There will be verification done by our executives in few days. Awesome! Could you please let me know the last 4 digits of SSN and credit card account number?
Wait the number of the street is wrong it should be 12345 not 1234.
Sure April, I'll update the changes and proceed.
Yes last digits is 8762 account number is 123456789
Perfect! Kindly give me a minute.
No problem thank you for updating this for me in a secure way.
Thank you so much for staying connected. Your address has been successfully changed to 12345 New St City, Nevada 12345.
That is all I needed. Thanks and have a great day.
Good bye. Have a great day.