Hi Sam
hello there, How may I help you today?
My credit card was lost
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Ratha kumar
could you also share the last four digits of your SSN number?
The last four digit of SSN no 8990
Great! could you please share the 16 digits of your credit card number?
The credit card is 7890987656789098
would you please help me with the date, when you used your credit card for the last time?
The last used date was 26/06/2018
Okay! so, did you file a police report about the lost credit card?
Yes, I have filed a report at police station
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it and also requested for a new card which you'll receive via post within 2 business days. However, in case you don't receive it please reach out to us immediately. I hope that was helpful?
Yes , very help full and thank you very much
did I answer all your questions for today?
Yes, of course
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!