HELLO I HAVE SOME ERROR BILL IN MY CREDIT CARD
I'm sorry about that. I'll do my best to help you. Please may I know your name?
VASUDHARA DEVI
Hello, Vasudhara. Please could you help me with the credit card number and also your SSN number?
CARD-4542 SSN-7843
Thank you, please could you provide me with the amount charged and also the date on which it was charged?
EXTRA AMOUNT $25
Sure, ma'am. When was the amount charged?
20/06/2018 $25
Thanks you for sharing the information. I'll personally look into the matter and help you in the best way possible. Please allow me a minute.
OK
Thank you for your patience. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
OK YES
Would you need anythng else?
I WANT TO CHANGE THE ADDRESS? SHELL YOU HELP ME
Sure. Please provide me your new address.
SHELL YOU HELP ME NO-12 OIH ROAD KL-451
Sure, please allow me a minute to update your address.
SURE
Thank you for staying connected. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
OK THANKS NO THANKS
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!