Hello there! How may I help you today?
i wanna change my address
For sure, may I know your name please?
my name is jami
Thank you Jami, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
6666
Could you be more specific about account number?
my ssn number is 6666 ac number is 2020
Thank you Jami, May I know the new address as well?
my new address is PO 220, Park Road, NY-10008
Awesome! Kindly give me a minute. Thank you so much for staying connected. Your address has been updated and further, you'll receive the bank alerts to the updated address.
oh oh sorry my new address wrongly said  my new address is PO 222, Park Road, NY-10009 please update my new address
As I've already updated the address now I'm afraid I won't be able to do it again
ok i will contact my branch to updating new address thanks for your help
Sure. Is there anything else I could assist you with?