HI,GOOD MORNING
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I NEED A NEW CABLE CONNECTION DISCOUNTS
I'll help you with that, may I know your name and the account number?
ROBIN AND 7854 1524 9658
Thank you Robin, could you please let me know the last 4 digits of SSN?
2548
Perfect! May I know if you're a student or active military member or over the age of 65?
MILITARY
Awesome! Could you please let me know if you serve for Air Force or the army or the navy or the national guard ?
ARMY
Perfect! May I know your ID number?
847563
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract.
OK
May I know which plan you'd like to choose? I'd suggest you to choose the platinum plan because it can serve all the required channels and the has the highest discount rate.
OK
May I know which plan you'll choose?
YES PLATINUM
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months.
OK
Is there anything else I may help you with?
NOTHING ELSE
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
THANK YOU HAVE A WONDERFUL DAY GOODBYE
Good bye!