Hello, how may I help you with today?
hai.. i need check my balance
Sure! Could you please let me know the name and last 4 digits of SSN?
Wilson and 6534
Could you please let me know the name and last 4 digits of account number?
Shamar Church 6543
Is it Wilson or shamar church?
sorry my original name  shamar church nick name Wilson
And is the SSN 6534 or 6543? Could you please share the correct details ?
6534
Could you share the account number?
4535454345346322
Thank you, the account balance is $4.
ok sir
Would there be anything else I may help you with today?
can you check my orders
Yes, I can see an order which would be reaching you in a aday.
last order
Could you please elaborate the query so that I can assist you in the best possible way?
What is the my last order
The last order is about a new credit card.
yes
Would there be anything else I may help you with today?
no
It was wonderful talking to you. Have a great day