hi
Hello! Good morning, You're connected to ATA software solutions. How may I help you today?
whatsapp is not open
That's strange! I'll help you out please don't worry. May I know your name and the last four digits account number?
kanchana  1425
Thank you! Could you please share your company name ?
infosys limited
Thank you Kanchana for sharing your details with me. Could you please check if you're using the latest version i.e. 8.0?
yes
Alright, Now could you please try to uninstall and reinstall the app?
ok i try to reinstall the  app
Sure! Take your own time, I'll stay online.
ok
Could you please confirm, if your issue is resolved or not?
yes problem is resolved
Amazing! I'm glad that your issue is resolved. Would there be anything else I may help you with?