hi
Hello! Welcome to CalTech Support. How may I help you, today?
While talking in video call my software is very slow please help me to solve this problem.
I'm sorry about that. I'll help you resolve the issue. Could you please share the name of the application you're facing this issue with?
Its Skype version 5.
Okay. Before I could help. I would require a few details like your name and the account number and also the company you''re working for.
My name is Jasmine and account number is 8905, My company name is John info tech from washington.
Sure, thank you for providing the details. I'm sorry to inform that you've been using the older version of the applications and hence are facing the issue. I suggest you to upgrade to the latest version which is 7.0.9. Could you please do that and let me know?
have a minute for doing it... I upgrade it now. My problem was solved thanks for your service Mr. Charlie.
My pleasure, it is always a pleasure to assist valuable customers like you. Would there be anything else that you need for today?
Nothing Mr. Charlie. Have a great day...
You're welcome. Please feel free to reach out to us again for any queries or assistance. Have a great day!