hi
Hello there, Good morning!
i lost my credit card
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
name : kennedy
Okay, Well kennedy I will also require your last name also, would you please share it?
kennedy sham
Perfect! would you please share the last four digits of your SSN?
1882
Great! could you please share the 16 digits of your credit card number?
9542222222444450
Would you please help me with the date, when you used your credit card for the last time?
23/06/2018
Okay! so, did you file a police report about the lost credit card?
no
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us at anytime, We'll block your card right away.
ok thank you so much for your suggestion.
I hope that was useful?
yes, thank you so much , have a great day pa
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!