Hi
Hello! Welcome to "Prodesk software solutions". How may I assist you today?
I have a problem on my outlook
I'm sorry to hear that. Please do not worry. I'll try my best to resolve the issue. Could you please help me with your name and the last 4 digits of account number along with the company name?
Kiran / 8345
Thank you for sharing the details. Please help me with the company name.
Kiran&co
All right! Could you please elaborate on your query?
It doesn't response properly
All right! I'll raise a trouble ticket and  will update to its latest version manually. Please allow me a minute while I look into the issue.
Take your own time
Thank you for staying on hold. I truly appreciate your time and patience. I've updated the outlook. Please check if you are able to send emails and let men know if the issue is resolved.
Done.now it's working thanks
That's fantastic. Is there anything else I may help you with?