Good morning! You've reached Flamingo customers service. How may I help you today?
Hello. I would like to check my seat assignment I would like to check my seat assignment.
Absolutely! Could you please help me with your last name and your booking confirmation number?
Last name is Thompson and booking number is 6882056530
Thank you for that Mr.Thompson. Could you please allow me a moment, while I get this done for you?
Sure
Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?
I would like to have an aisle seat instead. Can I change it?
Sure, I'll do that for you. Allow me a minute or two, while I check for the availability. Awesome! Here's what I've done as per your request, I changed your seat to aisle and your new seat number will be A41. Hope that will be comfortable for you.
Thank you. On second thought, would it be possible to get a window seat? Sorry for the inconvenience
I'm extremely sorry sir, But I'll be unable to assign the previous seat to you, which has been occupied by the other passenger. I hope you understand?
Okay. But is it possible to get another window seat?
I apologize, I'll be unable to help get you a window seat right now.
I really want a window seat. Is there no way you can help me get one? Hello?
Definitely sir, I understand your situation. However, There are last minute cancellation and I'll surely connect back to and help you get a window seat. Would that be okay? I hope we are connected? I apologize, As there is no reply from your end, I'll be forced to end the conversation.