Hi!
Hi I need to fix my iPhone screen under insurance.
Sure! I'll help you with that.Could you please let me know your Name and Phone number?
Timothy, 783-118-4857
Thank you, may I know the email address associated with the account?
Oh correction on phone number, it's 783-118-4856 sorry. Email is timmyt@gmail.com.
Not a problem, I'll update that and proceed further. Thank you for all the details, please give me a minute to proceed further. I really appreciate your patience, I've initiated the replacement and the replacement will only take place if you send the broken device through envelope and the replacement process happens within 36 hours after receiving the broken or damaged device.
Okay thank you!
You're welcome, is there anything that i could help you with?
No that is all for today.
Thank you for approaching us.Please feel free to contact us for further concerns. Have a Great day!