Hello how are you today I have an error on my credit card bill, can you please help me?
I'm doing good. how are you?
I'd like to get the charge removed.
Awesome, Id be glad to assist you.
Yes, I'd like to get a credit card charge removed, its an error
May I please know your first and last name?
Jenny Smith
Perfect! Also, may I please know the last four digits of your account number??
8479
could you please elaborate more on the credit card transaction error?
Its a transaction for 12.25 made on May 4, 2018 at Starbucks
Great, I'll look into it, please give me a momnet. moment I'm sorry for the inconvenience, I'll made a refund of $12.25 and raised a complaint so that these errors won't occur again and again.
That's great thanks so much!
Is there anything else I may help you with?