Hello there! How may I help you?
hi i need fixing screen on my phone my screen is broken
I'm sorry, I can't help you in fixing your phone, but I can help you get a replacement, would you like me to do that?
yes
Great! Could you please let me know your full name?
Jordan Duncan
Thanks Jordan! May I please know the phone number and email address?
sbmrjbr@optonline.net 654321789
Great! Please allow me a moment to see what could be done.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
thank you
My pleasure! I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.