hi
Hello and Good Morning! How may I help you today?
my ourtlook mail client is not open in my laptop
No problem! I will help you right away. May I know your name please.
my name is siva account no 3167
Perfect! May I also know the company name to process the request.
my company name is ugy
I'm sorry it seems you are using the old version of outlook and that is the reason you are unable to open application. I'd request you to please update the same by reinstalling.
ok thanks
Perfect! is there anything else that I may help you with today?
no thanks
Thank you for reaching us today. I hope you you have a great day ahead. Bye!