hi
Good morning! You've reached Flamingo customer services. How may I help you today?
i want check my seat assignment
Definitely! I'll be happy to help you with that. May I know your last name and your booking confirmation number, please?
karthik sf356d
And, could you also please share your seat number?
i don't know
I apologize, I'll need your seat number to check for the assignment. Could you please share that to me?
e2 hello
Thank you for that. I see that seat number E2 is a window seat, Is that okay for you?
no i want to change my seat don't want window seat hello what happen
Not a problem, I'll change that for you. May I know your preference on the seat? (window/middle/aisle)
middle
Alright! Could you please allow me a moment, while I check for the availability of a middle seat in the E category?
yes please carry on
Thank you for the wait. I've gone ahead with your request and here is your new seat  number i.e E11 which is a window seat, hope that will be comfortable.
okay thank you bye
You're welcome! Is there anything else that I may help you with?
nothing bye bye
Thank you for visiting us, wish to serve you again. Have a nice time!