HI
Hi there, how may I help you today?
MY IPHONE SCREEN IS BROKEN, PLEASE FIX IT.
Sure! I'll help you with it, may I know your name and phone number?
NAFISA SADH 8502236595
Thank you Nafisa, may I know the email address associated with the account?
#5201 FIXIT ROAD, HIMMA NA 45863
May I know your email id with the account?
NAFFU45@YAHOO.COM
Awesome! Thank you for the details, as you've already have an insurance. We're glad to provide you the replacement, please give me a minute to proceed further.
OK
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
THNKEW
My pleasure! Will there be anything else I may assist you with?