Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
HI why my bill is every month increase?
Could you please help me with your name and account number so that I could check the details in this regard?
Ganesh & 7946138
Thank you Ganesh! May I please know the last 4 digit of the SSN?
8632
Great! Please allow me a moment to check the details and get back to you. Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
any solution please
If you like to continue the service with us I'll be giving you a one time promotional offer of 10% discount of your next month bill payment and If you like I can activate the previous pack for you and you will be charged accordingly, would you like to continue the service?
yes
Great! I'll confirm this for you, will there be anything else I may assist you with?
no
Alright! It was great assisting you, have a great day. Goodbye.