Hey there, how may I help you today?
Hi sir
Hello there!
Can you help me sir?
For sure, may I know your concern please?
I want to check my account balance sir
I'll help you with that. May I know your name please?
Koya
Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
1914
and the last 4 digits of account number please?
1914
Could you let me be more specific about the last 4 digits of SSN
14A9
Could you let me be more specific about the last 4 digits of SSN Are we still connected?
682568421587
Thank you Koya, Kindly give me a minute. Your account ending with 1914 holds a balance of $500.
thank you sir
You’re most welcome. Is there anything else I could help you with?
Hmm
Is there anything else I could help you with?
Off course
May I know the concern please?
Yes sure
Could you please let me know your concern?
Hmm Nothing sir
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns.