hai
Hello there! You've reached Blue fire Software company, how may I help you today?
i want to update my software please help me
I'll surely help you in this regards, could you please let me know your name and the last 4 digits of account number?
johnson 5986
Thank you, Johnson. May I know the name of the company you're working at please?
kf solution
Awesome! Thank you for all the details, please allow me a moment while I proceed further.
ok
Could you please let me know which software/application you have an issue with?
skype version6
Sure! Kindly give me a  minute to proceed further.
ok
Alright! I've upgraded the Skype to the latest version Skype 8.33.0.53. Could you please confirm by sending a message to me through your Skype?
surely send it
I've received your message, I hope the issue has been solved.
yes
Would there be anything else I may help you with?
no thanks thank you for your service
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!