hi good morning
Hello! Good morning, Fast net cable services. How may I assist you today?
my internet bill is too high
So Sorry to hear that, may I please know your name and email address?
gretchen.gutmann@gmail.com name: Gretchen
Thank you Gretchen! May I please know the last 4 digit of your SSN?
5741
Great! Please allow me a moment to check the reason behind it.
Ok
Thanks for being so cooperative, the reason for the rise in your bill is due to increase in the usage of data, it has exceeded the limit. If you want you can opt for our special promotional rate with 10% discount. Would you like to have that pack?
ok thank you
You're welcome! I'll activate that pack for you it will be active from next month, anything else I may help you in?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! it was a pleasure assisting you, have a great day. Goodbye.