Hey there! How may I help you?
hi i want remove extra charge on my credit card
I'm sorry to hear that. However, I'll do my best to help you out. Please may I know your name?
sarah stephen
Thanks, Sarah! Please could you help me with the credit card number and also your SSN number?
4567890432167543 7843
Thanks again Sarah.Please could you provide me with the amount charged and also the date on which it was charged?
250$ 17th june
That should do. Please give me a moment to check on this.
sure
I'm sorry, you've been charged extra. However,I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
thank you bye
You’re welcome. Always a pleasure to assist customers like you. Have a great day