Hello there, how may I help you today?
hi
Hello! I hope we are still connected?
yes some error here I have an error on my credit card
No problem at all, I'm here to help you out. Could you please let me know your full name?
My name is Ravi chander
Okay! Could you please let me know your last 4 digits of SSN number and credit card number?
6578
Could you please help me out with your credit card number?
754743568992256
Thank you! Could you please let me know when the error has occurred and what is the amount?
25000
Okay! And what is the date of the charge?
error had occurred 06/11/2018
Okay! Thank you for the details, please allow me a moment while I go ahead and remove the charge.
06/11/2018 Ok i am waiting a moment
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of 25000 from your account.
Thank you very much appreciate your job
You're welcome! Is there anything else I may help you with? Thank you!
Nothing else thank you for your help
Okay great! I'm glad I was help. Thank you so much for your cooperation. Have a great day!