Hai.
Hello there! Welcome to CalTech Support. How may I help you today?
I am using Skype. An application not working properply. I can't send the message.
I'm sorry you had to face this. However, I'll assist you resolve the issue. Please may I know your name?
Name: Jackson.
Sure. Glad to meet you, Jackson. Could you also share your account number and the name of the company you're working for?
Company Name : Aflac. Account Number:2566.
Sure, I appreciate your help. Could you check and tell me if you're using the latest version of the application?
No. I am not using the latest version .
I'm sorry. I suggest you to upgrade to the latest version right away. If not, you might face similar issues. Could you please update and let me know?
Okay. I will update the latest version.
Great! Are you able to run the application now?
Now my problem solved. The application working good. Thank you.
Sure, have I helped you resolve the issue?
Sure.
Great! Would there be anything else that you need?
No. Thank you so much for your help.
Sure, thank you for reaching out to us. It was great assisting you. Have a great day!