Hello, how may I help you with today?
Hi, this is David my credit card was charged wrongly, please help us to remove
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Name: David, SSN : 2356 & Credit card number : 2131
Thank you. Give me just a moment while I update that for you! Could you please let me know the date of the charge, time of charge and amount of the charge?
06/20/2018 03:21 PM, amount $3.46
Thank you. Give me just a moment while I update that for you! Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Very thank you so much for your immediate support
Your welcome, would there be anything else I may help you with today?