Hi! I'm having trouble connecting to the internet. Can you please help?
Hey there! Welcome to Bradford Act services. I'll surely help you with that, may I know your name please?
It's destiny Andrews.
Thank you Andrews, could you please help me with your account number and the last 4 digits of SSN?
It's 564764 and last four digits of ss are 2653
Thank you, could you please be more specific with your 16 digit account number?
Oh i'm sorry it's 5647647563927456
Thank you for the details, may I know if you've restarted the router?
I have not tried that yet. It slipped my mind.
Not a problem, could you please restart the router and let me know if the internet works again?
sure thing, 2 seconds.
For sure! Take you own time.
Ok It's up and running now. Thanks!
Awesome! You're welcome, is there anything else I may help you with?
no that will do it. thanks
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!