HI
Hello!
I NEED TO CHANGE MY ADDRESS ON MY A/C
I would be glad to help you out in this regards. May I know your name please?
PORTER
Thank you. To get your bank details I would need your last 4 digits of SSN.
1110
Perfect. Could you please provide me your complete credit card number.
8021547777848540
Awesome. May I know the new address so that I can update the same for you.
054 PETER STREET WEST ROAD ZA 00842
Great. I have gone ahead and updated the new address for your convenience.
OK
Anything else I may help you out with?
YES, I NEED TO REPORT MY CREDIT CARD HAS EXTRA CHARGE SO PLEASE REMOVE THE EXTRA CHARGE
Thanks. To process the request I'll now require the date of charge and the amount of charge.
06/27/2018 AND $35
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
OK THANK YOU SO MUCH MA
You're welcome! Anything else I may help you out with?
NO THANKS, HAVE A NICE DAY AND ALWAYS KEEP SMILE
Great. I hope you have a wonderful day ahead. Good Bye!