Hey there! How may I help you?
fixing the screen
May I please know if your phone screen is damaged or broken?
MY iPhone screen just cracked
I'm so sorry to hear that, I'll be bale to help you get replacement for it, Would you like me to do that?
SORRY
Would you like me to apply for a replacement for your damaged phone?
yes
Alright! May I please know your full name?
PRABHU KUTTY
Perfect! May I please know your phone number and email address?
9563254528 PRABHUKUTTY@GMAIL.COM
Great! Please allow me a moment to process your request. Thanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay? Hope we are still connected?
YES
Anything else I may help you in?
NO THNKS
Alright! Have a great day, goodbye.