Hello there, how may I assist you today?
Good afternoon. I moved last month and forgot to change my address. Can you help with that?
Sure, I'm here to help you out! Could you please help me with your full name/ ?*
Melissa Verdi
Great! Could you also please help me out with the last 4 digits of your account number and SSN?
1289 and the ssn ends in 8959
Awesome! Could you please help me out with your new address for me to update in the portal?
45 Stanley Drive, Mastic NY 11950
Perfect! Please allow me a moment while I do the needful.
great thanks
I highly appreciate your patience, I'd like to inform you that I've successfully updated your address to 45 Stanley Drive, Mastic NY 11950.
Great thankns
You're welcome! Is there anything else I may assist you with?
That was all I needed today, I really appreciate your help!
I'm glad I was of help! Thank you so much for your cooperation, have an amazing day ahead!