Hey! A very good morning to you. How may I help you today?
hello Riley.. good morning\ this is urgent my credit card was lost can you block that credit card
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
my name is Umar
Cool! May I also know the last four digits of your SSN?
my SSN NUmber is 3525
Could you help me with the date when the card was last used?
JUNE 13th 2018
And was a police report filed?
yes i filed to police
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
ok thanks for solving this issue
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
you simply solved my problem thank you so much ..have a good day
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.