Hi
Hey there! How may I assist you today?
I want fix my screen
May I ask you, if your phone screen is broken or damaged?
Broken
Sorry to hear that! I'd be glad to help you in this regard. Could you please help me with your first and last name?
Lina Ramos
May I also know your contact number and your email address linked with us please?
(625) 984-3470 Susila@gmail.com
Awesome! Thank you for providing the information, Could you please allow me a minute or two, while I get this done for you?
Okay
Thank you for staying connected. Well I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Thank you very much Have a great day
You're welcome! Let me know, if there is anything more that I may help you with?
Nothing else Good bye
Excellent! Thank you for bringing this up to us, I'm glad I could resolve this for you. Have an awesome day!