Hello, how may I help you with today?
Hello, I would like to know the balance in my account please.
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
7515
Could you help me with the last four digits of your account number?
It's 4565 Alex... You there???
Could you please help me with the name?
Yes John Chris
Thank you. Please allow me a moment to check the account balance
ok
Thank you for waiting patiently your account balance is $10.
Ok
Would there be anything else I may help you with today?
Yes, I need to transfer $4 from the same account to a different account please
Could you help me out with last four digits of the account number to which you would like to transfer the amount?
2588
The amount has been transferred and you'll be getting an email as well.
Ok
Would there be anything else I may help you with today?
No, Thanks for your help.
It was wonderful talking to you. Have a great day