hai
Hello! welcome to star cable customer service. How may I assist you today?
cancel my cable service
Oh! That's so unfortunate to hear such a thing from our valuable customer. May I know why you want to cancel our service, please?
okey
Are we connected?
yas
Awesome! May I know why you want to cancel our service, please?
durhan hello there
Yes we are connected! I'm really sorry for the delay. May I know why you want to cancel our service, please? Hope we are connected?
yes okey
I'm extremely sorry but why you want to cancel our service? Hope we are connected?
bill is too high
Oh! I'm really sorry to hear that. To cope with your high bill, we would love to offer you a discount of $5 a month. Is that fine with you?
yas okay
Superb! To offer you with a discount of $5 per month, I'd need to know your name and account ID. Would you mind sharing these details with me?
account id 6488743 oh sorry my name is robin
It's totally alright Robin! I've forwarded your request. You can now avail a discount of $5 a month on your monthly bill. Have a nice time Robin. Will there be anything else I could help you with?
no thanks
Perfect! You are always welcome. Thanks for choosing our service even at your new place. For further queries, feel free to communicate with us.
okey good bye
Have a nice day and take care. Goodbye :)