Hello there!
HI YES
How may I help you today?
I LOST MY CREDIT CARD
I'll help you with that, may I know your name please?
DANIEL
Thank you Daniel, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
2710 AND 1507
Perfect! May I know if there's a complaint about the credit card to the police?
NO
I'll block the card however, please file a report about the lost while, I proceed further.
OK
Perfect!
THANK YOU
May I know when was the card last used?
3 DAYS BEFORE
Thank you Daniel for the details. Please give me a minute to proceed further.
OK SURE
Thank you for staying connected. The lost credit card has been blocked and a new card will be sent to the updated address shortly.
THANK YOU SO MUCH
My pleasure Daniel, Is there anything else I may assist you with?
NO THANKS
You're most welcome. It's a pleasure assisting you. Have a great day!