Hello there!
hi
Hey there! How may I help you today?
i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
I'm sorry for the inconvenience caused to you. There's technical issue going on, that's the reason for the error.
can i get waiver ? can you check the bill date on 06/12/2018 you have charged me $340 extra on my card
Sure thing, may I know you name please?
simbu are we still connected ?
Thank you Simbu, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN NO: 8837 credit card account no: 9873
Perfect! Kindly give me a minute.
sure
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
thank you so mucn
You're most welcome. Is there anything else I could assist you with?
nothing, thank you for your help
Always a pleasure. Have a great day.