hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
my internet bill is too high
Could you please help me with your name and email address so that I could check the reason behind this?
nisha & nisha34@gmail.com
Thanks Nisha! May I please know the last 4 digit of your SSN?
1644
Perfect! Please allow me a moment to check the details.
Ok, I wait for your information.
Thanks for waiting, the reason for the hike in your bill is because your promotional rate pack has been expired. As the pack has been expired you have been charged normal rates.
ok thank you
You're welcome! Anything else I may help you in?
nothing else
Alright! Feel free to reach us when needed, it was great assisting you. Have a nice day. Goodbye.