Hello, how may I help you today?
hi
Hello, how may I help you today?
There was a mistake with my credit card bill that I've received a few minutes ago. Can you please help me sort it out?
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
my name is Freddy and my ssn ends with 1234. I was charged $500 towards a purchase which was a failed transaction. which happened on 20th of last month
Thank you. Could you please share the complete credit card number?
1111111111111111
All right. Please tell me the date and the time of the error.
20th of last month 11 past 30
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
that was all I wanted to sort out thanks
You’re welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.