Hi! How may I assist you today?
hi need a proof of insurance for one of my cars
Sure! I'll be happy to help you in this aspect, may I please know your full name? Hope we are connected?
Melany Mckay
Alright Melany!  May I please know the last 4 digit of your SSN? Are we still connected? I'll be forced to close the chat if there is no reply from your end.