HI
Hello! Welcome to CalTech Support. How may I help you today?
outlook is not working properly
Okay. I'll help you resolve the issue. Could you elaborate the issue you're facing for me to help you better?
outlook is not open
Okay. May I know your name and also the last four digits of your account number?
john and 4587
Sure, could you tell me which company you're working?
solution info tech
Sure, thanks. Could you check and tell me if you're using the latest version of the application?
ok old version
Okay. I suggest you to upgrade to the latest version right away. Otherwise, you'll continue to face these problems. Could you please update and let me know?
o ok
Sure, could you tell me if you're able to run the application now?
ok thankyou isr
Are you able to run the application now?
yes
That's great! Have I helped you resolve the issue?
thank you
My pleasure. Would there be anything else that I might help you with?
no thank you
It was great assisting you. Thank you for reaching out to us. Good day!