Hello there, how may I help you today?
I need check my balance ....now
Sure thing! Could you please help me out with your full name?
Kingston Pratt
Great! Could you also please help me out with your last 4 digits of SSN?
4554
Okay! Could you also help me out with the last 4 digits of account number?
8679
Perfect! Please allow me moment while I check with your account.
ok
I highly appreciate your patience, I would like to inform you that your account states a balance of $200
ok
Is there anything else I may assist you with?