hello agent?
Hello. How may I help you today?
I want to know my checking account balance.
Surely I will help you. May I please know your first and last name?
Thomas Anderson
Awesome! Also, may I please know the last four digits of your account number??
1234
Perfect! May I also know the last four digits of your SSN?
1111
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 1234 is $10000.
Thank you!
You're most welcome. Would there be anything else I may help you with?
That was it, thank you for your help.
Always a  pleasure assisting a valuable customer like you. Have a great day ahead.