hi
Hello there! Welcome to Bradford Services, how may I help you today?
my internet bill is too high
I really apologize for the inconvenience caused to you, may I know your name and the account number?
Tillman Bernice, 6678 9800 4565
Thank you Tillman, may I also know the last 4 digits of SSN?
5827
PErfect! May I also know how much extra has been charged on the bill?
$70
Oh! That's no fair on your part, please give me a minute while I get this done for you.
ok
Thank you for staying connected. As you're using the premium plan for the past 3 months, your contract has been expired. Please renew the contract to avoid the inconvenience.
ok thank you
You're welcome, will there be anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!
ok bye
Good bye!