I need to check on the status of my claim. hello Charlie are you there?
Hello! Absolutely! I'll be glad to help. Please may I know your name?
My name is Bob Johnson
Hello, Bob! Please could you help me with the policy number?
ABC123456789
Thank you, Bob! Please could you also share the claim number?
abc123
Perfect! Could you please give me a minute, Bob?
sure
Thanks for staying connected. The payment has already been initiated. You'll be receiving the check in three days. Would you need anything else?
No that is all, thank you Charlie.
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!