HI MY INTERNET BILL IS TOO HIGH
Hey there, you're connected to Star cable customer service! Oh! I'm so sorry to hear that! I'll check right away! May I know your name please?
BANU
Awesome! Banu, I'd also require your account number?
7865 5456 8766
Perfect! Could you help me with the last 4 digits of your SSN?
5646
Alright! May I know the amount that has been charged extra?
$65
Sure! Thanks for the information. Please allow me a moment while I check this for you.
OK
As I've checked, the reason for the high bill is that the service has been expired and you've been using that service after the expiry date.
OK
Would there be anything else I may assist you with?