hi,good morning
Hello! How may I help you today?
my phone is cracking
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
ok nice
Sure! Please may I know your name?
santhosh hio
Sure, please could you help me with the contact number?
678 999 0567
Thank you! Please could you also help me with email address?
santhosh34@gmail.com
Sure, that's really helpful. Thank you. Please could you stay connected for a minute?
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok
Thank you for reaching out to us. Have a great day!