Hello! Good morning. How may I help you today?
my  screen fixing
Sure. I'll help you with that. May I know your name please?
aji
Awesome! Could you please provide your phone number?
9472497345
Amazing! Could you please help me with the email address on the account?
aji@gmail.com
Superb! Would you like to have a replacement device for your damaged phone?
my phone damaged
So sad to hear that. Would you like to have a replacement device for your damaged phone?
new  phone
Great! Could you please allow me a minute to process your request?
ok
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?