Hello there, how may I help you today?
HI I HAVE CREDIT CARD CHARGE REMOVED
I apologize for the inconvenience caused to you. Could you please help me out with your full name and last 4 digits of your SSN?
NAME : YUVIKA, SSN NO : 8867 , A/C NO : 9992 , DATE : 06/05/2018 TIME : 17:10 AND THE AMOUNT $75 DOLLARS
Awesome! Thank you so much for sharing all the details at once, I highly appreciate your efforts.
OK THANK YOU
Also, Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. I would like to inform you that you'll receive an email once the issue is resolved.
OK THANK YOU SO MUCH BYE. HAVE A NICE DAY
You're welcome. I’m glad I could resolve this for you. Have a great day.