Hello there, How may I help you today?
HI, some amount debited from my card so remove that
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.  May I know your first and last name please?
OK.Jaycee Rosario
Perfect! would you please share the last four digits of your SSN?
5433
Great! could you please share the 16 digits of your credit card number?
4363463653758888
Okay, would you please help me with the date, time and amount of the charge?
4th and 588$
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request. Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $588, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
no thanks bye
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!