Hi Rory
Hello, how may I help you today?
I want to check my account balance
Sure. I'll help you with that. Could you please help me with your name and the last four digits of SSN?
2931 0218409378947839753 Are you connected
Thanks. As per the details given I see your account name is Sam. Please confirm is that the right one.
Uma Maheswari
All right. Please allow me a moment to check your profile name.
Okay
Thank you staying on hold. I see that you have $5000 in your account. Let me know if you have any other queries.
Nothing else Thank you very much
You're welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.