HI
Good morning, thank you for contacting enterprise software company, How may I help you?
HIKE NOT PLAY
Sir, what is the issue with the application? that's bothering you.
YES NOT OPENED
Not to worry let's get your application checked. Could you please help me with your name?
I AM KRUBA
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
GAIL number: 0124
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > hike > restart the application.
now its working
Awesome! Would you need anything else I could help you with?
nothing, thanks for ur valuable suport
Thanks for reaching out to us.  Have a great day ahead.