hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my device is not working
I regret your inconvenience. I'll surely help you in this regard. May I know your full name and your account number?
Nikolaus Perry, 6577 8796 6576
And, may I know the last 4 digits of your SSN number?
7349
Lovely! Could you please check and let me know if the green light on the device is blinking?
yes are you here
Apologies for the delay. Alright! In order to avoid such instances in the future, I'll help you get a replacement done for the old one. Our executives will deliver the device within 2-3 days. Would that be okay?
ok
Great! Is there anything else that I may help you with?
nothing else
Thank you for choosing us, we are always here to help you. Have a nice time!