Hey there, you're connected to Star cable customer service! How may I help you today?
Hi Riley,
Hi.
I want reason for increasing bill amount for my cable
Sure, I'm here to assist you. May I know your name please?
My name is Palanikumari
Alright! May I know your account number?
My account number is 56698
Could you also help me with the last 4 digits of your SSN?
My SSN is 5998
What is the extra amount that has been charged?
Normally i have paid 500$ but now you charged 700$, so you have to give the reason for increasing amount. And i want to change my phone number also.
As I see the extra charge was made because you've made a request for kids subscription plan on your registered phone number. Could you help me with the old phone number that's been registered with us?
Ok noted and note my old phone number is 789658987
And what is the new phone number that you wish to update?
Sure!New phone number is 5635895456
Thanks for the details. I've made the update son the account. Would there be anything else I may assist you with?
Right now no quires and thank you
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.