hai
Good morning! You've reached Alliance Airways Customer service, how may I help you?
i already booked a ticket now i want to change my seat
Sure! I'll be glad to assist you with that, could you please help me with your last name and the booking confirmation number?
A1255Y
Thank you, may I know your last name as well?
babu
Thank you Babu, please allow me a minute to check the seats assigned to you.
ok sure
Thank you so much for staying connected, as per the booking confirmation number there's L3 (window) and L4(Middle) seats assigned to you.
L4(Middle) this one is better
So, how about the seat L3 (window) assigned to you?
middle scat is better for me
Sure! So, should I cancel the Window seat that has already been assigned to you?
yes
Sure! I apologize, both the seats will be assigned in the middle in different rows.
ok
Perfect! So, I'll check upon the seats available and let you know. Please give me a minute.
ok sure
Great news! There's L4 (Middle) and there's also P2 (Middle). Will this change be fine with you?
ok thanks
You're welcome. Is there anything else I could help you with?