hi
Hey there! How may I help you?
some error on my credit card bill totaling can you check and reverse the excess amount charges
I'm sorry about that. I'll do my best to help you. Please may I know your name?
sasitharun
Thank you, please could you share with me the account number and also your SSN number?
account number: 8574 SSN NO: 3234
Thank you. Please could you provide me with the amount charged and also the date on which it was charged?
%180 dated 06/12/2018
Let me check if I got this right. $180 on 06/12/2018. Correct?
yes
Thank you, please give me a minute. Thank you so much for bringing this to our notice. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
and i need to change address of my account can you do that
Sure, I'll be happy to do that for you. Please could you help me with the new address?
136, SK Gardern, Muyalur, IN
Sure, please allow me a minute to update your address. Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation message. Would you need anything else?
and do you have any low rate of interest for commercial (company's),do you have details ?
Sure, but at the moment I'm afraid I am unable to help you in this regard. However I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?