Hello! Good morning! Welcome to Sky Airway Customer Service! How may I help you today?
Hi, I want to check my seat assignment
Yes! I'll certainly help you out in this regards, I'll require your details to access your account. May I know your full name please?
Yes, John Doe
I'm so glad to assist you John, Could you please share your booking confirmation number?
WS7X2Q
Perfect! Thank you for sharing that information, I'll quickly go ahead and check your seat number and get back to you. I hope we are connected?
Yes?  what's taking so long?
Amazing! Thanks for waiting! Your seat number is jyj556. It is a window seat. Enjoy the view. I hope that would be helpful?
John Doe WS7X2Q I'd like to change the seat What other seats are available?  Can I switch to an aisle?
Sure! No worries! May I know which seat you would prefer the most? we have window, aisle, middle row seats?
Aisle, I just said aisle
Alright! But I'll have to check with the availability, Just give me a moment. Awesome! there is one seat available and I've changed your seat and allotted an aisle seat, the number is jfff12. I hope that would okay?
Great actually on second thought
Superb! Is there anything else I may help you with?
can you switch it back to a window
Yes! Sure! I'll do that. No problem. Just give me a moment. Hey! I've changed your seat, Unfortunately I couldn't allot you the same window seat, but this is other window seat and the number is rfef231.
ok no problem, sorry for the change of mind that's fine
It's okay! I'm glad I could resolve this for you. Is there anything else I may help you with?
nope, that's it
Thank you so much for reaching out to us! It was my pleasure assisting you. I hope you have a safe journey, Have a great time. have a great day ahead! Bubye! :)