HAI
Hello! How may I assist you?
my bill keeps going up
No worries, I'll let you know the reason right away. May I know your name and your email address?
ram ram@mail.com
Ram could you also help me out with the last 4 digits of your SSN?
5487
Perfect! Please allow me a moment while I go ahead and check with your account.
ok
Thanks for staying connected. I'd like to inform you that the increase in your bill is due to the expiration of the promotional rate which was active for the past 3 months.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no thanks bye
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.