Hi Drew
Hello there, how may I help you today?
Yes, My credit card was getting error
I'm here to help you out, could you please help me out with your full name?
My name is kajal
Great! Could you also please help me out with last 4 digits of your SSN?
The last 4 digits of SSN is 5221
Perfect! Could you also please help me out with your credit card number?
My credit card number is 4523569875412365
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
Great! the date of the charge is 23/06/2018 and the amount is 400$
Perfect! Please allow me a moment while I check with the account.
Yes , please
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $400 from your account.
Thank you very much
You're welcome! Is there anything else I may assist you with?
Right now no quires
Awesome! Thank you so much for your cooperation, have a great day!