A very good morning! You've reached the Moon Airways customer service. How may I help you today?
Hi I need to know about my seat assignment
Yeah sure, may I please know your last name?
I'm Elizabeth
Awesome! Could you also share your booking confirmation number?
SA7689
As I see, the seat allotted to you is D2 which is an aisle seat.
I need to change my seat
Sure, which seat would you prefer? The window seat or the middle seat?
Window seat
Alright! Let me check if there is a window seat available on your flight.
Okay
I've a good news for you. There is just 1 window seat available on your flight which is the D5. Do you want me to confirm that seat for you?
Okay thank you
Do you want me to confirm that seat for you?
Yeah sure
Great! I've confirmed the seat D5 for you. I hope this will be helpful.