Hello there, how may I help you today?
Hii Drew
Hello! How may I assist you today?
Ya i need a help
Yes I'm here to help you out, could you please let me know your query?
I have error on my credit card bill
I apologize for the inconvenience caused to you, could you please help me out with your full name and last 4 digits of your SSN?
My name is Mani Chand 3529 This is my ssn number
Great! Could you also help me out with your credit card number?
35252021293101 this is my credit card number
Thank you! Could you please help me out with the date of the charge?
06/02/2018
Okay! Could you also help me out with the amount of charge?
32000
Oh okay! I would like to inform you that I've successfully removed the extra charge of 32000 from your account. Is there anything else I may assist you with?
Nothing else Thank you for you help Drew
You're welcome! I’m glad I could resolve this for you. Have a great day. Goodbye!