hi
Hello! Good morning! I'm glad to assist you today. How may I help you?
i need to fix th screen
May I know the reason why you want to fix your phone screen? I hope we're connected?
yes
Since there is no reply, this chat will be get disconnected within 20 seconds. May I know the reason why you want to fix your phone screen?
phone got broken
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
pravin 9488107575
Hey Pravin, Could you please share your email address on your account?
pravinit91@gmail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
ok
Perfect! I've contacted our team and requested them for a replacement, your getting a brand new phone as you've insured your phone with us. Isn't that amazing? but you'll have to send your current device(damaged device) in an return envelope.  I hope that would be okay?
ok
Perfect! Thanks a ton for being patient and cooperating with us! It was pleasure assisting you. I hope you've an amazing day ahead! Goodbye.