hi
Hello! How may I help you today?
My iphone screen has been cracked yesterday. It came with an insurance when I purchased it. Can you help me claim it?
I'm sorry to hear about your phone. Surely, I'll help you get a replacement. Please may I know your name?
My name is John Moriarty
Thanks, John! Please could you help me with your contact number?
its 9999999999
Perfect! I'll also be needing the email address associated with the account to help you further.
johnmoriarty@mmail.com
That's great, George! Highly appreciate your patience in providing the details. Please stay connected while I get this done for you real quick.
sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
sure i will do it
Thank you. Is there anything else that I might help you with?
nopes. thanks a lot bye
You're most welcome! Always a pleasure to assist you. Have a great day!