Hey there! How may I help you?
hi my name is lara
Hello, Lara. What can I do for you today?
credit card bill is having some error. charge need to be removed
Sure, Lara. I’m sorry this has happened. I understand you're upset, and I will do my best to help you.
OK
Please could you share with me the credit card number and also your SSN number?
ssn 2277, card no 2255222222332255
That's great, Lara.Please could you provide me with the amount charged and also the date on which it was charged?
Amount 50$ & date is 06.01.2018
Sure, ma'am. Please allow me a minute to look into the issue. I see you have been wrongly charged. However,I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
i need to change my address new address is 2288 uop street new york 10010
Sure, ma'am. I'll be glad to do that for you. Please allow me a minute. Thank you for your patience. I've updated your address on the system, you’ll be receiving a confirmation e-mail shortly. All communications will be made to the new address. Would you need anything else?
can you please tell me the new lower rates
Sure, but at the moment I'm afraid I am unable to help you in this regard. However I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?
nothing thanks & bye
You're most welcome! Thank you for reaching out to us. Good day!