hi
Hello! How may I assist you today?
My iphone screen is cracked and I want it to be fixed. Can you help me ?
Sure I'll help you out with that! May I know your name?
Sachin tendulkar
Sachin could you also help me out with your phone number and the email associated with your account?
98765432112 and email id is sachin123@gmail.com
Thank you so much for sharing the required information! Please stay connected while I go ahead and do the needful.
ok
Thank you for staying connected, I'd like to inform you that we have issued a replacement for your phone and you'll receive a brand new phone. I also kindly request you to send the damaged phone with the same delivery agent.
Ok thanks
You're welcome! Would there be anything else I may assist you with?
No
Awesome! Thanks for reaching out to us, hope you have a wonderful day ahead!