Hey there, Good morning! How may I help you today?
Hi I need to fix my mobile screen it was cracked
I apologize, I'll be unable to help you in this regard. However, If there is an insurance for your mobile and there is any damage or crack to the phone, I'll surely help you get a replacement done.
Oaky Okay
May I know what exactly happen to your phone?
My mobile screen was craked :(
Sorry to hear that. I'll surely help you with that. Could you please help me with your full name?
I'm Howard
Lovely! May I know your contact number and your email address please?
How.ard@gmail.com
Awesome! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
Ya sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Okay thank you:)
You're welcome! Is there  anything else that I may help you with?
No thank you
Great! I'm glad I could resolve this for you. Have an amazing day!