Hi
Hello! Welcome to ACS Software Solutions! How may I help you today?
skype message is not received
I'm sorry to hear that. I understand you're upset. However, I'll get this issue resolved as soon as possible. Could you please help me with your name and the last four digits of your SSN?
william and 9718 and 4622
Sure, thank you. Could you also help me with the name of the company you're working for?
hcl
Sure, thank you. Could you tell me if you're facing this issue on a single system or multiple systems?
single system
Okay. Are you using the latest version of the appliaction?
6.0
Okay. I see you're using the latest version. Could you please uninstall and reinstall the application?
ok i try
Surely, I'll stay her for you. Please could you try and let me know is you're able to receive messages right now?
yes
That's great! How else can I help you today, please?
nothing else
I'm glad I could help. Thank you for reaching out to us. Great day!