Hello how are you
Hello there, I'm wonderful. Thank you! How may I assist you today?
I need to fix my screen
Sure, I'll be able to help you with it. Please may I know your name?
Can you help me with that  one my name is  blessy  mathew
Thank you, Blessy! Please could you elaborate on the issue you're facing?
My phone was broken yesterday that is my issue
Oh! That's bad. I understand you're upset. However, do not worry, I'll help you get a replacement. To go ahead, I'll be needing your contact number please.
Yes sure! My  contact number is 325-8894--6528
Perfect! Could I also get your e-mail address?
My e-mail id:blessmathew6462@gmail.com
Sure, thank you for sharing the information. Please give me a minute to get this done for you.
Sure! take your own time i  will wait
Thank you for your time. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
Thank you Charlie. I will send my broken device
You're welcome! Would you need anything else, Blessy? I hope we're still connected?
No thanks Charlie.I need your help means i will call you. Once again thank you very much for helping me
You’re welcome. Always a pleasure to assist customers like you. Have a great day!