Hello! Good evening. How may I help you today?
Hi i would like to report that my insured iphone screen got broken, Need your help.
Sure! I'd be glad to assist you with that. Could you please help me with your first and last name?
lokesh verma
Perfect! May I also know your phone number and the email address linked with the account?
6902001201 lok.verma87@rediffmail.com
Thank you being patient in sharing the information. Could you please allow me a minute or two, while I get this done for you?
Hello jesse, Little correction on email id.Please update this mail id" lok.verma1987@rediffmail.com
Thank you for the updating me with the correct email, I'll get it changed for you. Great! May I also know your phone number and the email address linked with the account?
lok.verma1987@rediffmail.com
Thank you for staying connected, Good news sir, you'll be getting a replacement for the broken device with a brand new phone, and I request you to send the broken phone in an envelope. I'd like to inform that we won't be able to do the replacement unless we get the broken device.
thank you
Your most welcome! Is there anything else that I may help you with?
no
Awesome! Thank you for reaching out to us. It was wonderful assisting you, hope that was helpful. Good day!