Hi
Hello there! How may I help you today?
my card was missing
I'll help you with that. May I know your name please?
my name is laci could please block my card and issue new one ?
For sure, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
9090 & my ac number 9999
Perfect! May I  know if there's any report filed to the police about the lost?
yes i was filed regarding
Great job! When was the card last used?
24th june 2018
Thank you for the details Laci, kindly give me a minute.
ok
Thank you for staying connected. The lost card has been blocked and a new card will be sent to you in 2-3 business days.
thanks
You're welcome. Is there anything else I could assist you with?
r u still connected ? nothing man ... i m finish here
Yes we are! Have a great day.