Hi there, how may I help you today?
hi  ask for fixing the screen
Hey ther! I'll be glad to assist you with that, may I know your name and phone number?
7896454325
May I know your name please?
kumar
Thank you Kumar, may I know the email address?
kumar@gaiml.com
That's perfect! Thank you for the details, please give me a minute to proceed further.
yes
I really appreciate for your patience, as you've already insured your device with our company. We'd be glad to provide the replacement, the replacement only takes places once we receive the broken device in an envelope. Please ensure to send the device as soon as possible to receive a new one pretty soon.
no thanks
Perfect! Will there be anything else I could assist you with?
no
It's a pleasure assisting you, have a great day ahead!