hai
Hello! How may I assist you?
my cable bill  keeps going up
Please don't worry, I'm here to help you out with that. But could you help me out with your name and your email address?
name is robin d magg and email address is rr005@e-mail.com
Robin could you also help me out with the last 4 digits of your SSN?
SSN number is 5908
Perfect! I kindly request you to stay connected while I go ahead and find out the reason for the increase in your bill.
okay
Thanks for staying connected. I'd like to inform you that the increase in your bill is due to the expiration of the promotional rate which was active for the past 3 months.
your'e welcome okay
I'm sorry I didn't understand your response, could you please be a little clear?
yes okay not a problem
That's nice! Would there be anything else I may assist you with?
no thanks for your great help for today
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
okay thanks again. Have an awesome day ahead!
Thank you! Goodbye!