HI....
Hey! How may I help you today?
I MADE PURCHASE $210 BUT IT THEY SHOWS ME $250
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
KARTHICK SUPURAJ
May I also know the last four digits of your SSN?
SSN NO-6314
I'd also require the complete 16 digit credit card number.
1254689501256744
Thank you. Could you help me with the date and time of the charge?
DATE ON -06/05/2018 CHARGED $40
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the $40 charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
COULD YOU PLEASE ACTION SOON
Yes! definitely! You don't have to worry at all! I'll personally look into this account and see to it that this gets resolved as soon as possible.
THANK YOU SO MUCH...
You're welcome. May I confirm if all your questions have been answered for today?
YES
I’m glad. We aim to make your Banking experience a pleasant one.
YA ITS GOOD THANK YOU SO MUCH
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.