hi
Hello, good morning! How may I help you today?
i need a new phone
I'm sorry but we are not selling phones. You have to visit a mobile store for that!
yo need to give me a new one i have insurance with this company d my iphone craked
Oh! I'm so sorry to hear that!I'll try my best to help you. May I know your full name please?
Jose Aldo Jr
Awesome! Could you also help me with your registered mobile number and the email address?
913-453-6548 sorry the correct number is 913-453-6549 josejr@gmail.com
Thank you for the information. Please allow me a moment while I get the best solution for you.
ok
I appreciate your patience! As I see, you have insured your phone while making the purchase, I've created a replacement for your phone, and I request you to send the current broken device in the return envelope. I hope this helps.
ok my friend thank you
You're always welcome! Have a great day ahead!