A very good morning to you. How may I help you today?
Hi I hope you can help, the screen on my phone just cracked. Is there anything you can do ?
Oh I'm so sorry to hear that! I'll definitely help you with that! Do you want me to create a replacement for your phone?
Yes please
Great! May I know your full name please?
Jennifer Black
Could you also help me with your phone number and the email address?
(631)234-1056 and my email is JennyBlack34@yahoo.com
Thanks for the information. Kindly allow me a moment while I create the replacement for your phone.
thanks!
I appreciate your patience. Ive created the replacement for your phone and it will be delivered to you shortly. I also request you send the damaged piece in the return envelope.
Ok great I will return it right away
Thank you so much. Would there be anything else I may help you with?