hi
Hi there! Good morning, Fast Net Cable Services. How may I help you?
i need to know y my bills going up?
May I please know your name and email address so that I could check the reason for that?
sasi and sasi6222@gmail.com
Thanks Sasi! Could you please let me know the last 4 digit of you SSN?
5343
Please allow me a moment to check your details.
kk
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
ok. i willing to cancel my cable service. pls do it
Sasi! If you like I could give you a special offer of 10% discount from your next month bill if you would like continuing with our services? Do you want to continue?
no cancel it
Alright! Will cancel that for you, anything else I may help you with?
no
Alright! Feel free to reach us when needed, it was great assisting you. Have a nice day. Goodbye.