HAI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY device is not working
Sure thing! I'll be happy to help you with that. May I know your full name and your account number?
ashokkavi ashokkavi@gmail.com
And, also know the last 4 digits of your SSN number?
1236
Awesome! Could you please check and let me know if the green light on the router is blinking?
router is blinking
Thank you for the information. Please allow me a moment, while I get this done for you.
ok
Not a problem, In order to avoid certain issues again, I'll get a new router replaced for you. And our executives will reach you within 2-3 business days. Would that be okay?
ok
Great! Is there anything else that I may help you with?
no thanks
Thank you for choosing us, we are always here to help you with any issue related to media/cable. Goodbye!