Hi there, I am booked for an upcoming flight, but I'd like to change my seat assignment
Hello! You've been connected to StarAirwyas. I'll help you out with that. May I know which seat you've booked already?
Yes, my seat number is 12B, its a middle seat. Is there anyway I could be switched to a window or aisle seat?
Absolutely I'll change it for you. May I know your full name and the booking confirmation number?
Sure! My name is Ronald Jenkees, and my booking number is AO615
I'm sorry but Ronald could you please check with your booking confirmation once as it should contain 6 characters and you've only sent 5 characters number.
Oh, sorry Drew! The correct booking number is AO6615
No worries, please don't be sorry! Thanks for providing the right number. I'd like to inform you that we have 9C available which is a window seat. Would you like to take that?
yes please
Great! I'd like to inform you that your seat has been changed successfully.
Thanks Drew! Thats all I needed
Awesome! Thanks for reaching out to us, hope you have a wonderful trip ahead.
Thank you!
Anytime! Goodbye!