hello
Hi there! You're talking to the customer executive. How may I help you today?
my application is not working as expected. please help taylor
That's really upsetting. I'll surely hep you with this. May I know your name and last four digits of account number please?
name - kartik arora number - 6302
Thanks! May I know the name of the company?
it is accenture company
Great! Could you inform me the name of your application please?
sure.. it is outlook
All right! Please note that you'll be receiving a notification stating to grant me the remote access to check the issue in system.
hmm okay taylor.. sure..
Awesome! I've resolved this issue for you through the access. There was a upgrade issue and I've upgraded your Outlook to 53.4 version. Please note the same to be there at this time in any device for better functioning.
that's great.. sure and also it has a problem of missing the updates of software..
No problem! Kindly uninstall and then reinstall the software center for notifications on upgrades. Anything else?
hmm okay taylor.. thanks for the help.. nothing else
No problem! Kindly drop in your feedback at Ajivaji@gmail.com, we look forward to it. Good bye!