Hi
Hello, how may I help you today?
I want to know my account balance
Sure. I'll help you with that. Could you please help me with your name and the four digits of SSN?
My name is Latha and the last four digits of SSN 8990
Thanks Latha. Please provide me the last 4 digits of the account number.
Sure! The last 4 digits of the account number is 7889
Thank you for the information. I see that you have $5000 in your account. Let me know if you have any other queries.