I need to check my seat assignment
Hello, you've reached Sky Travels. Surely, I'll be happy to help. Please may I know your full name?
sure, melissa
Good to meet you, Melissa! Could you please share the booking confirmation number?
yes iss 42069 it's 42069
I'm sorry, the number is incorrect. The number should be in 6 characters a mix of both letters and numbers. Could you please recheck?
sorry about that its M42069
Surely, thank you. Please stay connected while I get this for you.'
ok
Thank you for staying connected. You're assigned to seat number B5 which is an aisle seat. Would you need anything else?
Actually I want to change that to a window seat.  Do you have any available?
Sure, let me the check the seat availability before I could assure you. Good news! The window seat was available and I've successfully changed your seat. Now, the seat assignment is G6. Is there anything else?
actually I'm sorry, I thought about this some more.  I dont want to be stuck by the window.  Can you change it back to an aisle seat?
Okay. Sure, I'll change your seat back to the previous one. Is there anything else?
no that is it thanks agaqin again*
It was a pleasure talking to you. Thank you for reaching out to us. Good day!