Good morning. The screen on my iphone just cracked and I was hoping that you could help me get a replacement?
Good morning! Surely I'll do my best to help you in this regards. Please may I know your name?
I am Angela Greene. My phone number is 631-855-5689 and my email is AGreene631@gmail.com
Thank you so much, Ms Greene! I'll do my best to get you a replacement. Please stay on hold for a moment.
ok awesome
Thank you for your time. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope. I hope we're still connected?
Ok great I wil return the broken device
Sure, thank you. Is there anything else that I might help you with?