HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
ANY DISCOUNTS AVAILABLE IN MY INTERNET
I'll surely look upon that, could you please help you with your name and the account number?
DIVI & 658945238569
Thank you Divi, may I also know the last 4 digits of SSN?
8564
Perfect! May I know whether you are a student or an active military member or over the age of 65?
OK
May I know whether you are a student or an active military member or over the age of 65?
STUDENT
Awesome! May I know if which university you attend and the year you graduate?
YES
May I know if which university you attend and the year you graduate?
UNIVERSITY
Could you please let me know to which university you attend to?
MKU
May I also know the year you'll be graduated and your student ID number?
115316
Thank you, may I know the year you'll be graduated?
OK THANKYOU
You're welcome, could you please let me know the year of graduation?
2017
Perfect! We serve three plan that is,  basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign for a  3 month contract or 15% off platinum cable if you sign for a 3 month contract. Please choose your plan accordingly.
OK
May I know which plan you'd choose? I'd rather want you to choose platinum cable contract because there's a highest rate of discount.
OK
May I know which plan you'd choose?
PLATINUM CABLE
Awesome! You've been upgraded to the platinum cable. You're now using the fastest cable service, will there be anything else I may help you with?
NOTHING ELSE
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!