Hello
Hello there! Welcome to Brad Ford Web services, how may I help you today?
My cable service bill every month increased.  May i know the why it will happen.? I am very disappointed for this bill's?
I really apologize for that, may I know your name and the email address?
Karim, johnson johnsonkkkk@gmail.com
Thank you Karim, may I also know the last 4 digits of SSN?
SSN# 8514
Perfect! May I know how much has been charged extra on the bill?
Every month charged $10 or more for extra charge.
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of 10$. Please ensure to pay the bill on the right time.
Fine.  Please cancel this cable service. i am not satisfied this service.?
I really apologize, we could provide you an offer of 10% discount on the next monthly bill. Will that be fine with you?
Not required.  Please cancel this cable service.
Okay fine! As per your request, your account has been successfully cancelled.
Thank you & good bye.
My pleasure! Thank you for reahcing out to us, have an awesome day ahead!