hey
Hello! Good morning!
GOOD DAY..
I'd be glad to assist you today!
GRETA. ULD LIKE TO ORDER A NEW CARD I WOULD LIKE TO ORDER A NEW CARD
Oh, I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
AS MY OLD CARD GOT EXPIRED YESTERDAY. AND I AM IN NEED OF A NEW CARD URGENTLY.
Okay, I'll do that for you right away. May I know your first and last name please?
RAKESH DEOL
Perfect! would you please share the last four digits of your SSN?
LAST SSN NUMBERS ARE 1973
Great! would you please share the 16 digits of your credit card number?
SURE. THE NUMBER OF MY OLD CARD ARE 7463 2541 9164 2759 CAN YOU ABLE TO SEE MY DETAILS
Would you please help me with the date, when you used your credit card for the last time?
I USED IT ON 13TH JUNE 2018. IT WAS MY LAST TIME WHEN I USED THAT CARD.
Yes I can access your account now, Thanks for sharing that information.
GREAT
Okay! so, did you file a police report about the lost credit card?
NO. I DIDN'T LOST MY CARD. MY CARD GOT EXPIRED.
Yes I can completely understand, However, If your card is expired still I'll have to block and order you a new. so, I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure.
OH. I WILL DO THAT TODAY. NO WORRIES
After you file a report, please feel free to contact us anytime. we'll block your card right away. Would there be anything else I may help you with?
SURE. I WILL DEFINITELY CONTACT YOU AFTER FILING A REPORT. HANKS. WHEN WIL I GET MY NEW CARD
Yes, when I place a order of new card with my resources you will receive it within 2 business days via post.
2 DAYS. OK THANKS.
Would there be anything else I may help you with?
NO. THANKS
It was really nice talking to you and a pleasure assisting you. I’m glad I could resolve this for you. Have a great day!