Hello
Hey there, Good morning!
Very Good Morning! I received my credit card bill today.
I hope your having the best day!
There is some error in printed amount? Please reverse and help me to pay the correct bill payment?
Oh no! I am really sorry that this happened, I'll look into it and do the best.  May I know your first and last name please?
This Andrew,Kathy
Great! could you please share the 16 digits of your credit card number?
1021 7896 2145 3069
Perfect! would you please share the last four digits of your SSN?
9936
Okay, would you please help me with the date, time and amount of the charge?
05/29/2018 $76.99
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
Sure!
Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $76.99, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
Please avoid, this type of error not happen next time Sam.
Oh yes definitely! We are already working on this issue we will resolve it for you as soon as possible! I'm so sorry for the trouble!