HAI
Hello! How may I assist you?
i want to know my discount
I'll help you out with that. May I know your name and your account number?
ramya 321554124455
Ramya could you also help me out with the last 4 digits of your SSN?
2351
Perfect! Could you let me know if you're a student or an active military member or a person above the age of 65 for me to go ahead and give you the available discounts and promotions?