Hello. How may I help you?
Hi, my name is alok
Hello Alok.
One bad news, my card has stolen
Sorry to hear that. Surely I will help you. May I please know your first and last name?
Alok Das
Cool! May I also know the last four digits of your SSN?
My card no is 5544556655885599  SSN is 5588
Could you help me with the date when the card was last used?
06.09.2018
And was a police report filed?
Yes
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thanks very much i love you Hay, Are you there
You're welcome. I’m glad I could resolve this for you.
Thanks & bye
Goodbye!