hi
Hello! Good morning. How may I help you today?
i need new cable connection discounts
Sure! May I know your name please?
Hintz Lance,
Alright Lance! Could you please share your account number?
7654 7954 4323
Superb! Could you provide the last 4 digits of the SSN please?
6618
Awesome! Lance, are you a student?
yes
Amazing! May I know the name of the university to which you attend?
columbia university
Great! Could you please help me with your student ID number?
819273
Alright! Would you mind sharing the year in which you'd be graduating from the university?
yes
I apologize. In which year you'll graduating from the university?
2018
Perfect! We are serving three plans, namely basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the offers are 10% off on premium cable if you opt for a 3 month contract or 15% off on platinum cable if you opt a 3 month contract. May I know which one would you like to take up?
platinum plan
Great! I'll be activating the services. Is there anything else that I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
Pleasure is mine. Please feel free to reach out to us for further queries. Have a great day. Bye.