hi
Hello there! How may I assist you today?
my insured iphone screen got cracked.cant able to use the mobile
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
sure cameron
Great! May I please know your full name?
andriea joesph
Thank you! May I please know your phone number and email address?
125474100 abdreia.joseph16@gmail.com
Amazing! Please allow me a moment to check the details and proceed with your request.
sorry email id was little wrong, please note email id: andreia.joseph@gmail.com Sure cameron
No problem, I'll make the changes, Please allow me a moment.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
yes thank you
My pleasure! Have a great day, goodbye.