Hello
Hello there! how may I help you today?
I have lost my credit card. Can you help me with that?
I’ll help you with that. May I know your name please?
Are you there, Spencer? My name is Peter Simpson
Thank you Peter, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
The last 4 digits of SSN is 5517 and credit card number 8468
Perfect! May I know if there's a report filed about the lost to the police?
Yes. I have done it.
Great job! When was the card last used?
The card was used on last friday.
Thank you for the details Peter. Kindly give me a minute.
Sure. Take your own time.
Thank you for staying connected. The lost card has been blocked and a new credit card will be sent to the updated address shortly.
Thank you for your help, SPencer.
You're most welcome. Is there's anything else I could assist you with?
That is enough for the day. Thank you.
Always a pleasure. Have a great day.