hi good morning
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my internet bill is too high
I do understand, I'll be happy to let you know the reason behind that. Before that, May  I know your full name and your email address?
yuvika yuvi78@gmail.com
And, also could you please help me with the last 4 digits of your SSN number and the extra amount on your bill?
9087
And, the extra amount on the bill would be?
70$
Perfect! Thank you for that Ms.Yuvika. Please allow me a moment, while I get this done for you.
ok thank you
I appreciate your patience in holding up. Well, I see Ms.Yuvika that there is an increase in the tax rates which is why there your bill has gone up I would say.
ok
Great! Would there be anything else that I may help you with?
nothing else
Wonderful! Thank you for choosing Net link services, we are always here to help you. Goodbye!