Hi I need to check my seat assignment
Good morning! You've reached Flamingo customers service. How may I help you today?
I need to check my seat assignment
Surely! I could help you get that. May I know your last name and your booking confirmation number?
SA6GH8
Lovely! May I know your last name please?
I'm Beatriz
Awesome! Thank you for that. Could you please allow me for a minute or two, while I get this done for you?
Okay
Perfect! Well Mr. Beatriz  your seat number is C12 which is a window seat, Is that okay?
I need to change my seat I need a middle seat
Sure, Not a problem. I'll change that for you. Allow me for a moment, while I check for the availability.
Okay
Awesome! Here's what I've done as per your request, I changed your seat to middle and your new seat number will be A41. Hope that will be comfortable for you.
Yeah thank you
You're welcome! May I confirm if all your questions have been answered for the day?
Yeah thank you
Great! Thank you for visiting us, we are always there to help you out. Have a wonderful journey!