HI
Hello, how may I help you with today?
I WANT CHECK MY A/C BALANCE NOW!
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
NAME - LITA SSN - 4567
Could you help me with the last four digits of your account number?
6006
Thank you. Please allow me a moment to check the account balance
OK
Thank you for waiting patiently your account balance is $10.
WHAT !!! ONLY $10
Unfortunately, yes sir.
OMG! SO BAD OK THANK YOU ALEX
Your welcome, would there be anything else I may help you with today?
THANK YOU BYE
It was wonderful talking to you. Have a great day