hai
Hello! Good morning, Fast net cable services. How may I assist you today?
change my sirvice
Absolutely! 'll be glad to help you in this, may I please know your name and account number?
my name jansi account number 1459863248965732
Thanks Jansi! May I please know the last 4 digit of the SSN?
5896
I'm so sorry the account number you gave does not match the details please let me know the correct 12 digit number?
45987632158
Perfect! Please let me know the current service you are using?
459876321589
Please let me know the current service that you are using?
state bank accound
I mean the current internet service that you like to change?
yes
Do you want to change your cable services, or internet service?
no thanks
Dear user as your query was to change your service, may I please know would you like to change the service or nit?
i want change my cable
Alright! Which cable service would you like to have?
any cable service
Alright!  I see you currently using a basic pack should I go ahead and change that to premium?
yes
Great! I'll do that,in effective from next month. Anything else I may help you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.