hello
Hello and Good Morning! How may I assist you today?
i have some issues with my skype software
Sure! I will help you in that. May I know your name please?
My name is lodukku
Alright! It seems that you are using an old version of skype however I would like  you to reinstall the same to update and get a faster version of the application.
i can't update my skype software and it doesn't shows any periodic software update for me
May I know your last 4 digits of account number please?
it's 7777
Alright! Could you please provide me your company name?
my firm name is amazon
Okay! i have gone ahead and created a ticket for the same. One of our agents will check and confirm the same in sometime.
good to hear thank you so much
Great! Is there anything else I may help you with? Thank you for contacting your live chat service. I hope you have a great day ahead. Bye!