HAI
Good morning, thank you for contacting enterprise software company, How may I help you?
I want update my outlook.
Not to worry let's get your application updated. Could you please help me with your name?
Lucy
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
TECH PARK 1694
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
Ok.I'll check.
Sure. Let me know if it's still not working.
ok
The applications should be working perfectly fine now. Could you please check it?
yes
Sure. Is there anything I could help you with?
no thanks.
Thanks for reaching out to us.  Have a great day ahead.