hi
Hello! Good morning!
very good morning my credit card is lost help me to resolve this issue
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Jhone mic
Perfect! Could you please share the last four digits of your SSN?
2020 i am still waiting for your replay MY Last 4 Digit SSN IS 2020
Great! Could you please share the 16 digits of your credit card number? I'm sorry for the delay Mr. Jhone.
1223124765784577 Its Ok Sam
Would you please help me with the date, when you used your credit card for the last time?
20th JUNE 2018 and Time 4:25 PM
Okay! so, did you file a police report about the lost credit card?
Yes i have filed regarding this issue to police
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Thanks for your Assist and please order new credit  card for me
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
ok sure thanks for your help
Did I help you in resolving all your queries for today?
yes
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!