Hey there! How may I help you?
Hey
Hello again! Please help me with your query, I'll be happy to help.
I have to report an error in my credit card bill of $ 8500
I'm sorry about that. I'll do my best to help you. Please may I know your name?
Chris Tim
Thank you, Chris! Please could you help me with the credit card number and also your SSN number?
4522004588452136 2100
Thanks again! Please could you confirm me with the amount charged and also the date on which it was charged?
$8500 on 3 june 2018
Thank you so much for bringing this to our notice. Please allow me a minute to look into the issue.
there?
Thank you so much for bringing this to our notice. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
no
Thank you for reaching out to us. I’m glad I could help. Good day!