hello there. id like to check my seat assignment please!
Welcome to PilotAirlines! You're talking to the Customer Executive! How may I help you today?
Id like to check my seat assignment firstly
Absolutely! Could you please help me with your Name and booking confirmation number?
my name is john smith and the number is 372jdy hello?
Your seat no. is 15 A, middle seat. Anything else you'd like to know?
could i change that to a window seat please?
Well, I'll have to check with that. It's very rare that we are left with enough window seats. Please give me a moment
thanks
I'm sorry, but we are out of window seats at the moment. I can offer a aisle seat to you. Would you like to go with the same?
yes aisle seat is fine thank you!
Please note down your new seat no. being 18 D, Aisle seat. Pleasure's mine. You can go through this website: www.pilotairlines.com in case of any query and help us help you. Good day!