hi
Hello! Good Evening, Fast net cable services. How may I assist you in?
my cable device is not working
I apologize, I won't be able to help you in this, please go through the guidelines carefully and get back to me with your query.
any discounts for available
Do you want to know the discounts available?
any discounts for available in cable service
Sure! I'll be able to help you in this, may I please know your name and account number?
my name is suresh account number 9845763215478965
Thanks Suresh! But the account number given by you is incorrect it has only 12 digits, could you please check and let me know?
789456123457
Perfect! May I please know the last 4 digit of the SSN?
SSN 4578
Great! May I please know if you are a student, an active military member or senior citizen?
military
That's amazing! May I please know whether you serve in army, air force, navy or national guard?
army
Great! Lastly, could you please share the ID number?
sk4548
Perfect! Please allow me a moment to check the details.
ok
Thanks for being so cooperative, I've checked the details and I'm glad to tell you that we could give you a discount of $10  from your monthly payment, would you like that?
ok thanks
You're welcome! Will there be anything else I may help you in?