Hey there, good morning!
Hi,  order a new card as the old one expired. Pls do the needful
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Brian Edward
Perfect! would you please share the last four digits of your SSN?
9844
Great! could you please share the 16 digits of your credit card number?
7315689986798334
would you please help me with the date, when you used your credit card for the last time?
Date : 05/30/2018
Okay! so, did you file a police report about the lost credit card?
No
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us anytime.
Ok Thanks for ur information
I hope that was helpful to you!
Yes
Did i answer all of your question?
Yes
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!