Happy morning
Hello! How may I assist you?
Any discounts available for new cable service?
I'll let you know about the promotions and discounts in a minute. May I know your name and the account number?
My name is Jancy James and account number is 1486230175924713
Jancy could you also let me know the last 4 digits of your SSN?
SSN is 3581
Perfect! May I know if you're a student or an active military member or over the age of 65 years?
Yes I am a newyork university student
That's awesome! May I know the year of your graduation and the student ID number?
2020 and ID number is N219462689
Perfect! Please allow me a moment while I go and check with your details.
Please gohead
I highly appreciate your patience, I'd like to inform you that we have 3 plans available, basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you prefer?
I wish to have premium service
That's a great choice! But I'd like to suggest you to go with the platinum service as you'll be having access to all the channels and there is a 15% off going on.
Hmmm okay please book platinum service.
Wonderful! I'd like to inform you that I've successfully requested for a new service for you which will be activated in the next 24 hours.
Thank you so  much
You're welcome! Would there be anything else I  may assist you with?
No all my queries are answered.  Thanks for your assistance.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
Have a nice day.Bye
Thank you! Goodbye!