hi
Hello there, how may I help you today?
I want to check my account balance
Sure thing, could you please help me out with your full name and last 4 digits of your SSN?
Rajesh, 6584
Great! Could you also help me out with the last 4 digits of your account number?
5874
perfect! Please allow me a moment while I check with your account.
ya sure..
I highly appreciate your patience, I'd like to inform you that the account ending with 5874 states a balance of $250.
thanks.. I want to close my account ( ending with 5874 )
Sure! Please allow me a monet while I do the needful.
can you transfer balance of $250 to another account...  sure
Sure! Could you please help me out with the last 4 digits of the account number to which you want to transfer the money?
6985
Okay! Please give me a moment while I do the needful.
ya sure
Thank you for being patient, I'd like to inform you that I've successfully transferred the amount of $250 from the account ending with 5874 to the account ending with 6985 and also I've closed the account ending with 5874.
thank you..
You're welcome! Is there anything else I may assist you with?
nothing else..
Okay great! Thank you so much for your cooperation! Have a great day!