HI
Hey there, Good morning!
I MADE PURCHASE OF $200 BUT IT SHOWS ME A $250
Oh no! I'm sorry that is currently an issue on which we are working and we will resolve it shortly. Kindly bare with us. I'll try my best to help you out, May I know first and last name please?
LIN
Okay, well Lin, I'll also require your last name?
LIN JIM
Perfect! would you please share the last four digits of your SSN?
4650
Great! could you please share the 16 digits of your credit card number?
8563201203645789
And also would you please share the date and amount of the charge?
25/06/2018
could you also help me with the amount of the charge?
$50
Okay! Thanks for being so patient and sharing that information, please allow me a moment while I look into your issue.
OK
I regret for the inconvenience caused, due to some technical error from our side you were charged incorrectly, I'll personally look into it and ensure that this doesn't happen again. however, I've made a request for a refund of $.50 which you'll probably receive within 48 hours.
THANKS FOR YOUR HELP SAM
I hope that was helpful?
YES
I'm glad that I could resolve this for you. hope to serve you again. Have a great day ahead!