hi
Hey there! How may I assist you today?
ask for fixing the screen
May I ask you, if your phone screen is broken or damaged?
yes damaged
Sad to hear that! I'm glad that I could be a help for you. Could you please help me with your full name?
raj
Could you please share you contact number and email address linked with us?
8965471236  njh@123.com
May I confirm you information to be correct?
yes
Perfect! I appreciate your patience in sharing the information. Allow me a moment, I'll get back to you with the details?
ok
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok thanks
You're welcome! May I confirm if all your questions have been answered?
ok tq
Thank you for bringing this up to us, I'm glad I could resolve this for you. Have an awesome day ahead!