Hi charlie
Hey there! How may I help you?
My name is Krish, I have lost my card.
I’m sorry this has happened, Krish. I understand you're upset, and I will do my best to help you
Kindly block my old card and order one new card.
Sure, I'll be happy to do that for you. Please could you also help me with the credit card number and also your SSN number? I hope we're still connected, Krish?
Card no is 1487236574898888 and SSN no is 2011
Thank you, sir. Please could you provide me with the date on which the card was last used?
15/6/18
Okay, have you filed a report with the police regarding this issue?
Yes
That's great! I really appreciate that. Please give me a minute. Upon your request I've blocked the card, sir.I’ve also initiated a request for a new card, you’ll be receiving it within the next 48 hours. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?
No. Thanks Charlie.
You’re welcome. Always a pleasure to assist customers like you. Have a great day!