Hello and welcome to universal cable customer service. How may I help you today?
hai  change my service
Sure! I'll definitely do that for you. To proceed further, may I know your full name and account number please?
raja 410843084712
Awesome! Just for verification purpose, may I know the last 4 digits of your SSN please?
8720
Perfect! may I know which service you are currently subscribed for?
internet
Great! may I know which service you would like to switch to now?
home phone
Superb! I've forwarded your request. You will be switched to home phone service from your current internet service within 2-3 hours. We hope you enjoy our service. Will there be anything else I can do for you?
no thanks
You are always welcome. For further queries feel free to ask us anytime. Have a nice day and take care. Goodbye :)
bye
Have a nice day and take care. Goodbye :)