hi,good morning
Hello! How may I assist you?
my phone is damaged and so please replace the phone
I'll surely help you out with that. May I know your name?
syndia
Syndia could you also help me out with your phone number and the email address associated with the account?
phone no: 728 934 4273 and email address: syndia@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok thank you
You're welcome! Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!