Hello
Welcome to PilotAirlines! You're talking to the Customer Executive! How may I help you today?
Can you check my seat, please?
Absolutely! Could you please help me with your Name and booking confirmation number?
Yes. My name is Noah Becker, the number is O97A34
Thank you for providing this information. Please wait till I check.
Right
Appreciate your patience. Your seat no. is 15 A, middle seat. Anything else you'd like to know?
Yes, I want to change my seat for a window one
Well, I'll have to check with that. It's very rare that we are left with enough window seats. Please give me a moment.
Okay
I'm sorry, but we are out of window seats at the moment. I can offer a aisle seat to you. Would you like to go with the same?