HI,GOOD MORNING
Hello! How may I assist you?
I NEED NEW CABLE CONNECTION DISCOUNTS
I'll help you out with that. Could you let me know your name and your account number?
LUCIA AND 3467 4678 3412
Lucia could you also help me out with the last 4 digits of your SSN?
4675
Perfect! Lucia could you let me know if you're a student or an active military member or a person above the age of 65 years old?
MILITARY
Great! Would you let me know if you serve the Air Force, the army, the navy or the national guard?
THE ARMY
That's amazing! Could you help me out with the military ID number?
359164
Thank you! Please allow me a moment while I go ahead and check with your details.
OK
Thank you for staying connected. I'd like to inform you that currently we have basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
PLANTINUM
That's an amazing choice! I'd like to inform you that your new service will be activated in the next 24 hours. Would there be anything else I may assist you with?