Hey! How may I help you today?
hello. I've lost my credit card.
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Lucy Pevensie.
May I also know the last four digits of your SSN?
4545
I'd also require the complete 16 digit credit card number.
1324354657687980
Could you help me with the date when the card was last used?
oh sorry, the credit card number is actually 1324354667687980.
No problem. I'll update that. And was a police report filed?
the card was last used on the 18th of June 2018.
And was a police report filed?
No I didn't file a police report yet.
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
I haven't filed a police report. ok thank you.
Not an issue! I've informed it to the department. Would there be anything else I may help you with?