hi
Good morning! You've reached Syspro Tech support. How may I help you today?
my outlook is not working
That's upsetting! I'll definitely fix this up for you. Could you please help me with your name and the last 4 digits of your account number? I hope we are connected?
yes Sekar and 3946
Awesome! May I know the company you work for?
Senthoor Co
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you? Good news! I've looked into the issue and it seemed  to be that, the version of the application you were using was the old one and hence, the application wasn't getting accessed. However, I've upgraded it to the latest version. And, could you please check and let me know if the application is getting the access?
ok
Great! Would there be anything else that I may help you with?
nothing
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!