MY PHONE I SORRY MY PHONE IS DAMAGED
Hello! No worries I'll help you out with that. May I know your name?
NAME:BANU
Banu could you also help me out with your phone number and the email address associated with the account to check with the department?
8564521458 AND BANU@GMAIL.COM
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful.
OK
Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
THANK YOU
You're welcome! Is there anything else I may assist you with?