Hello, how may I help you with today?
my last credit card bill was chrged extra.
I'm dejected to hear this from one of our valuable customers, I'll make sure it will be resolved as soon as possible,Could you please let me know the name and last 4 digits of SSN?
Amith shaw 5425 5454256987452569
Could you please let me know the date and amount of charge?
28-06-18, $41
Thank you, the charges will be removed with immediate effect and will be receiving the new bill within 2 days.
thanks
Your welcome, would there be anything else I may help you with today?