Hello there, how may I help you today?
hi i have some problem with my credit card bill, i have calculated as from my view, you have been charged more on my bill, can you check it out
Apologies for the inconvenience caused to you. I'll help you out to remove the extra charges, could you please help me out with your full name?
sasikumar thunga
Great! Could you also please help me out with last 4 digits of your SSN?
8874
Perfect! Could you also please help me out with your credit card number?
4332-8743-9938-2232
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
sate : 05-29-2018 amount of $340 time 4.20 pm
Perfect! Please allow me a moment while I check with the account.
sure
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $340 from your account.
thank you so much, you can end the chat now
You're welcome! Awesome! Thank you so much for your cooperation, have a great day!