Hi
Hi there, how may I help you today?
I want check my account balance?
Sure, May I know your name please?
My name is Rathina kumar
Hey Rathina, Could you let me know the last 4 digits of SSN and account number please?
5329
Could you be more specific about account number?
4579375932791
Thank you so much for the details Rathina, Kindly give me a minute.
Okay
Thank you so much for staying connected, Your account balance is $4500.
Oh good I want transfer money to another account
Awesome! Is it the same account ending with 2791 from which you'd like to transfer the amount?
6743
May I also know the last 4 digits of account to which you’d like to transfer?
3974
Could you please let me know the amount you'd like to transfer?
500
Perfect! Kindly give me a minute.
Okay
Thank you so much for staying connected, I've initiated your transfer of $500 from the accounts 6743 to 3974. You'll receive an e-mail shortly.
Thank you Good job
You're most welcome. Is there anything else I could assist you with? I hope we are still connected.