Hello there, how may I help you today?
good morning, my name is kil
Hello, good morning! How may I assist you today?
my card bill showing error, could you remove the charge
No worries, I'll help you with the removal of charges. Could you also please help me out with the last 4 digits of your SSN?
4488
Could you also help me out with your credit card number?
5588996633225577
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
06.03.2018  42$
Okay! Thank you. Please allow me a moment while I check with the account.
ok
I highly appreciate your patience, I would like to inform you that I've successfully removed the charge of $42 from your account.
thanks
You're welcome. Is there anything else I may assist you with?
nothing. thanks & bye
Okay great! Thank you so much for your cooperation. Have a great day!