Hey there! How may I help you today?
Hello I need help in status of claim number.
Definitely! I'd be glad to help you with that. Could you please help me with your first and last name?
My name is Madhu
May I know the policy and claim number as well, please?
My policy number is 988548965 my claim number is 187 abd
Perfect! I appreciate your patience in sharing the information, Could you please allow me a moment, while I check that for you?
Okay sure
I'm sorry the policy and claim that you've given is incorrect. However, I request you to kindly check and share them i.e the policy number having 3 letter in beginning and 9 number and the claim number having 3 letters beginning and 3 number later.
My claim number is abd 178 sorry
And your policy number would be?
My policy number is 988548965.
I'm sorry sir, but the policy number is incorrect. However, the policy number consist of 3 letters in the beginning and 9 numbers after. Could you please check for it?
My policy number is abd 549845146.
Perfect! I appreciate your patience in sharing the information, Could you please allow me a moment, while I check that for you?
okay sure
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited in your account within 3 business days. However, if you don't received the amount, kindly fell free to get back to us.
Thank you very much.
You're welcome! Is there anything more that I may help you with?
No thanks
Thank you for bringing this up to us, I'm glad I could resolve this for you. Have a wonderful day!