hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
change my service
Sure! I'll be able to help you in this, may I please know your name and account number?
anusiya   524937856425
Thanks Anusiya! Could you please let me know the last 4 digits of the SSN?
4165
Perfect! May I please know what service are you currently using?
internet
Alright! And to what service would you like to change to?
home phone
Alright! Please allow me a moment to check the details and get back to you.
ok
Thanks for being so cooperative, I've changed your Internet services to home phone services with effective from now and this will reflect in your bill from next month. Anything else I may help you with?
no thanks
Alright! Feel free to reach us when needed, have a great day. Goodbye.