hi my device not wprking working
Hello and welcome to star cable customer service. Oh! I'm so sorry for that. To help with your query, may I know your full name and account number please?
suresh 75895959595
Awesome! Just for verification, may I know the last 4 digits of your SSN please?
8693
Great! Thanks for all the details. Is the green light on your device blinking?
yes
Perfect! We will be sending you a replacement device. May I know your address please?
31 south car street tiruchendur tamilnadu
Fantastic! I've forwarded your request. You will be receiving a replacement device within 2-3 days. We are really sorry for your inconvenience. Will there be anything else I could for you?
ok thanks
You are always welcome. Will there be anything else I could for you?
no thanks
You are always welcome. Thanks for staying connected with us. For further queries, feel free to ask us. Have a nice day ahead and take care. Goodbye :)