Hello
Hello. How may I help you today?
I need to change the address on my account
Sure. Could you please help me with your full name and the last four digits of your SSN?
Tom Lampkin.  1234
Could you also help me with the new address?
2020 Beeker St Tulsa oaklahoma 20341
Thank you for the information Tom. I've updated the new address to your account
I would also like to talk about my interest rate.  I noticed a comemercial that you are offering lower rates to new customers Would a long term customer like myself also be able to get it?
I'm glad to inform you that you are one of our valuable customer to avail the new lower rates on your account.
Fantastic Thank you
You're welcome. Is there anything else I could help you with?