Hello there, how may I help you today?
hi
Hello!
my credit card was missing
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name and the last 4 digits of your SSN?
samantha ruth prabu 478 5478
Great! Could you also help me out with your credit card number?
456897456123458
Could you also please confirm when was the last time the card was used and was there any police report filed?
yes
May I know when was the last time you've used the card?
13/06
Good to know that. Please allow me a moment while I go ahead and block your card.
ok sure
I highly appreciate your patience, I would like to inform you that I've successfully blocked your present card and issued and new card which will reach you within 2-3 business days.
thank u bye
Okay great! Thank you so much for your cooperation. Have a great day!