Hey! A very good morning to you. How may I help you today?
I wanted to report an error in credit card bill
Surely I will help you. May I please know your first and last name?
Gaurav Bahtia
May I also know the last four digits of your SSN?
4452 and account number is 8978545845 and credit card number is 23565981541254123
Thank you. Could you help me with the date and amount of the charge?
The date is 3 june amount 20 dollars time 2 pm
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.