Hello. How may I assist you today?
Hai My credit card lost yesdterday so close the card
Sure! Not a problem! I'll surely help you. May I know your full name?
thomas
Awesome! May I also know the last four digits of your SSN?
5566
Perfect! I'd also require the complete 16 digit credit card number.
2234522678556621
Give me a moment so that I can process your request. Also, may I know if you want a new card or not?
yes
Could you help me with the date of when the card was last used? This is only for the confirmation and security purposes.
13th
13th of this month you mean? Am I right?
yes
Okay! Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address.
ok thank you
You're welcome. May I confirm if all your questions have been answered for today?