Hello there! How may I help you today?
hi,good morning I need a status of my claim
Sure thing! I'll be glad to help you with that. May I know your full name please?
name: rosy
May I also know your policy and claim number please?
policy no: shj282146973 and claim no: ndh392
Perfect! Thank you for being patient in sharing the information. Please allow me a moment, I'll be right back with the details.
ok
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
ok thank you
You're welcome! May I confirm, if all you questions have been answered for the day?
yes
Thank you for reaching out to us, hope that was helpful. Have a wonderful day!