hi sir good afternoon.
Hello there, How may I help you today? Good afternoon!
my old card expired.is that possible to order a new one?
Don't worry! I would be glad to help you out in this regards. May I know your name please?
oh nice to hear that.thank you.my name is josephin kevin
Thank you. To get your bank details I would need your last 4 digits of SSN.
okeyy.it is 8091
Perfect. Could you please provide me your complete credit card number.
ok madam ,no problem.please note it as AS4563200014789632.thank you.
Thank you. Could you please provide me the date when card was last used.
sure,it was last used yesterday, on 6/25/2018 at 9 am.
Perfect. I will now go ahead and cancel your old card which was stolen and issue a new one for you which will be sent to your address soon.
it was expired yesterday evening.
Done!
ok thank you .but my card was not stolen.it got date expired.
Oh I apologize for that. Yup got it! Anything else I may help you out with?
hey no problem madam.just a misunderstanding. oh thank you so much.nothing else for this day.have a good day bye. bye
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