Hey there, Good morning! How may I help you today?
Hi I want know my status for iPhone screen cracked.
Sorry to hear that. I'll surely help you with that. Could you please help me with your full name?
My name is Alexander.
Lovely! May I know your contact number and your email address please?
My contact number is 6335428652 and mail address is harn215314@gmail.com
Perfect! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
Yeah, Sure!
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Great! Thank you very much.
You're welcome! Is there  anything else that I may help you with?
No Thanks.
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!