Hello there, Good evening!  How may I help you today?
Hi I need to fix my screen it was cracked I need to fix my mobile screen it was cracked
Sad to hear that! I'll definitely help you in this regard. May I know your full name please?
I'm Bruce
Could you please help me with your contact number and email address?
785-964-2310 bruce21@gmail.com
Awesome! May I confirm the shared information to be correct?
Ya sure
Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Okay thank you h h
You're welcome! Would there be anything else that I may help you with?
No thank you
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!