hi
Hello there! Good morning! You've reached NTA software center, How may I assist you today?
skype message not recevied
It's a minor issue, I'll fix that right away. Please don't worry, Sorry I can understand that it might be hindering your work. May I know your name and last four digits of account number please?
name:lula account number:4563
Thank you Lula! Could you also share your company name please? I hope we are connected?
hoj
Thank you Lula! Could you please check and let me know if you're using 7.0 version of Skype?
ok are you here
Yes! We are connected. Could you please confirm if you are using 7.0 version of skype? Because that might be the root cause for the issue.
yes
Okay! I'd request you to please uninstall and reinstall the application and let me know if you are still unable to send messages?
ok i try
Alright! Would you please check and let me know now? I will stay online.
yes
I hope we are connected?
yes
Would you please check and let me know now? I will stay online.
problem solved
Amazing! Thank you for being patient. Would there be anything else I may help you with?