hi
Hello there! Welcome to Act fiber net services, how may I help you today?
i want change my service.
I'll be glad to assist you with that, may I know your name and the last 4 digits of SSN?
5896
Perfect! Could you please be more specific with your name as well?
jacob smith
Thank you Jacob, may I also know the 16 digit account number?
589745630214789
Perfect! May I know which service you currently have?
what service available
I apologize, which service you currently have?
internet service
Awesome! Could you please let me know to which service you'd like to change?
i want fastest internet service
Thank you for staying connected, as you're serving the 25Mbps now you're upgraded to the 50 Mbps per month.
ok
Is there anything else I may help you with?
no thanks
You're most welcome, thank you for choosing us and cooperating with us. Have a great day ahead!
bye
Good bye!