hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
good evening i need cancel for for my cable service
May I please know the reason why would you want to cancel the services?
my cable network for very slow. so i need cancel for my cable service
May I please know your name and email address?
my name is ebin my email is ebin751@gmail.com
Thank you Ebin! May I please let me know the last 4 digit of the SSN?
8243
Perfect! May I please have a moment to check the details.
okay sir
Thank for waiting, the reason behind the slow internet id that yo are using the basic pack, if you like I can upgrade your pack to premium or platinum would you like me to do that? is*
yes sir i like it
Okay! Would you like to upgrade to premium or platinum?
platinum
Great! Will update your internet service pack, anything else I may help you in?
no thank you sir
Alright! It was great assisting you, have a nice day. Goodbye.