Hi
Hello there! How may I help you today?
yes
I apologize, could you please let me know your query?
i need car insurance copy of documents.
I'll help you with that, may I know your name and the last 4 digits of SSN?
john paul 5823
Thank you John, could you please let me know the make and model of the car?
Ford Endeavour made: 2016
Perfect! Please give me a minute to proceed furtehr.
okay
Thank you for holding on, the documents will be mailed to the updated address shortly.