Hello Alex
Hello, how may I help you with today?
i have problem u have charged on my credit card wrongly please cancel that charged money
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
my name is kevin and my ssn number is 7777 credit card number is 2132435465768798
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
this was happened last Wednesday  20th JUNE 2018 Time Morning 11:20 AM Amount Charged 420$
Thank you. Give me just a moment while I update that for you!
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thanks for your help
Your welcome, would there be anything else I may help you with today?