Hello! How may I help you today?
Hello Charlie
Hello again, what can I do for you today?
This is Robert I need to close the my account. Please tell me the procedure of account closing. ?
Good to hear from you, Robert! Sure, I'll be able to do that for you. I would need only your account  number and your SSN number. The procedure takes only 5 minutes, would you want me to do that for you?
my account number# 8976 SSN# 9666
That's great, please allow me a moment to close your account. The account ending 8976 has been closed. You'll receive a confirmation e-mail shortly. Would you need anything else, Robert?