hi
Hello there! how may I help you?
i want remove extra charge on my credit card
I'll be glad to assist you with that.  May I know your name please?
Gaven Murphy
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
2059 3651
May I know the date and amount of the charge?
250$
Could you please be more specific about the date?
21/06/2018
Thank you for the details. Kindly give me a minute.
okay
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
i want change address on my credit card
May I know your new address as well?
32 W. Indian Spring Dr. 
Lawndale, CA 90260
Perfect! Your address has been successfully changed to 32 W. Indian Spring Dr. Lawndale, CA 90260.
thank you so much for your help
May I know if there's any other concern?
no bye
Thank you for reaching out to us. Have a wonderful day ahead.