hi
Hello! Good Morning, Welcome to media cable services, How may I help you today?
i would like to cancel my cable service
I will surely help you out with that, before go ahead with the procedure I would like you to help me out with your name 16 digit account number please?
8659857458548568
I apologize! Could you please help me out with your name as well?
john
Thank you John, before you go ahead and cancel your account with us I would like to offer you a $5 discount on your bill for the coming three months to compensate the loss you had from our end. We would not like to loose a customer like you. So would you please be considerate and take this offer and continue with our service please?
no sorry
Not a problem. I have now canceled your account with us and you would receive the cancellation message in about an hour or two from now. Please reach out to us anytime you would like to opt for our services again. We would be really happy to have you back as our customer.
ok thank you
You're Welcome! Is there anything else I could help you out with for today?
no thank you
Alright! Have a good day, hope to assist you in the future as well. Goodbye!