HI SIR
Good morning, thank you for contacting enterprise software company, How may I help you?
I WANT TO UPDATE MY OUTLOOK TO LATEST VERSION
Not to worry let's get your application updated. Could you please help me with your name?
MY NAME IS AISHU
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
YES SIR, RJS INFOTECH AND MY ACCOUNT NUMBER IS 4561
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
DUE TO TECHNICAL ISSUE I CAN'T DO IT ,PLEASE DO IT OF YOUR OWN
Awesome! I've resolved your issue, On your behalf I've updated the latest version. Could you please open and check if the application is opening (running) or not?
I HAD CHECKED IT CORRECTLY SIR
Is it working fine? Are we still connected?
YES SIR I WILL STILL CONNECTED
The application should be working perfectly fine now. Could you please check it?
YES SIR
Would you need anything else I could help you with?
NOTHING ELSE SIR
Thanks for reaching out to us.  Have a great day ahead.