Hey there, how may I help you today? I don’t mean to rush you. However, I just want to check if we’re still connected?
Yes My credit card bill shows an error
I apologize for the inconvenience, may I know your name please?
My name is Kadhir velan
Kadhir, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
3427 93748927984732985
Perfect! Kindly give me a minute.
Okay
May I know the date and amount of the charge? I hope we are still connected.
Yes 1000
Could you please be more specific about the date?
05/22/2018
Thank you for the details, kindly give me a minute.
okay
Thank you very much for the details. Your error of $1000 as on 05/22/2018 has been successfully reported. The amount will be refunded in few days, please let us know if there's any other errors.
Thank you very much
You're most welcome. Is there anything else I could assist you with? I hope we are still connected.