hi
Hello! Good morning, You're connected to ATA software solutions. How may I help you today?
I have a problem with microsoft word 2013
That's sad. Could you please elaborate more about the issue?
While taking classes the application closed suddenly.
Not to worry! I'll fix that issue. I ensure you this won't happen again and you'll be able to take your classes hassle freely. May I know your name and the last four digits of your account number?
Hari & 8524
Thank you Mr. Hari! Could you please share your company name?
Tech school
Thank you for sharing your details. I've looked into your account, The technical glitch is because you've not updated your app to its latest version. Please go to settings> Advance> check for updates for upgrading your application.
ok wait i will check
Sure! Take your own time. Please let me know if your issue is resolved or not?
yes it works nks
Alright! Would there be anything else I may help you with?
no
Awesome! Thank you for contacting us! It was my pleasure assisting you. If you want any further assistance in any regards please contact us anytime. Have a great day ahead!