hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my internet bill is t my internet bill is too high
I regret your inconvenience. Could you please help me with your full name and your email address?
ramba & ramba67@gmail.com
Lovely! Could you please help me with the last 4 digits of your SSN number and the extra amount on the bill?
7688 & 34$
Thank you! Could you please allow me a moment, while I get this done for you?
ok
Well, Ms.Ramba your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services.
ok
Great! Would there be anything else that I may help you with?
nothing else
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!