hi
Hello! I'll be glad to help you out. May I know your query?
i need cancel for my cable service
I'm sorry I wouldn't be able to help you out with that, however you can contact the cable cancellation department to cancle your service.
i need new cable service
I would kindly request you to contact the cable installation service department for getting a new cable connection.
okay
Would there be anything else I may assist you with?
my new device not working
No worries, I'll help you out with that. May I know your name and your account number?
my name is kumar my account number is 8421036104208621
Kumar could you also help me out with the last 4 digits of your SSN?
8512
Perfect! Now, could you let me know whether the green light on the device is visible or not?
green light not visible
As the green light on the device is not visible, I'd like to inform you that there is some problem with the router. However, no worries I'll send you a replacement device at the earliest.
okay sir
Would there be anything else I may assist you with?
no sir
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!