hai i want to  update my software please hlep me
Hi there! You're talking to the customer executive. How may I help you today?
i want to update my softwae please help me
That's really upsetting. I'll surely help you with this. May I know your name and last four digits of account number please?
joe 4685
Thanks! May I know the name of the company?
IBM
Sure thing! Could you please tell me name of the software please?
skype are you there?
Appreciate your patience! I've resolved this issue for you through the access. I've upgraded your Skype to version 6. Anything else?