Hi!
Hello! Good morning! How may I help you today?
Sam, my car met with an accident and I believe that my car has been insured with your company. So please send me the proof of documents.
Oh no! I'm so sorry to hear that, I'm glad that you have insured your car with us! I'll definitely help you in this regard. May I know your first and last name please?
Sure, my name is John Peters.
Hey John, Could you please share the last four digits of your SSN?
Absolutely, 6346
I'll also require your car details to proceed further. Could you please help me with the make of the car?
Sure, it is Honda City
And lastly, Could you please share the year the car was manufactured?
Yeah, 2014 model.
Thanks for being so patiently and sharing that information with me. Kindly, allow me a minute while I process your request!
Sure, take your time
Thanks for waiting, I've contacted the concerned team, they'll mail you the duplicate copy of your car insurance which will be sent to your registered address and I'd also like to inform you that As you told your car met with an accident, I can understand your urgency that's why I have instructed our team to send you your documents within 24 hours. I hope that will be helpful to you?
That's amazing! You are awesome! Thank you so much! No more queries.
You're welcome, I'm glad that you happy! Thanks for your appreciation. It was my pleasure assisting a customer like you. Have an amazing day ahead!