my mobile phone is damaged
Hello! I'm sorry about that, I'll help you fix it. May I know your name?
kavi
Kavi to find your documents I'll be needing more details. May I know your phone number and the email address associated with the account?
456 789 2583
Kavi could you also help me out with the email address?
kavi@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
ok
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
thank you
You're welcome! Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!
have a nice day
Thank you! Goodbye!