Hey there! How may I assist you today?
My iPhone screen just cracked.
First of all sorry to hear that! I'll surely help you in this regard. Could you please help me with your full name?
Kaviyarasan
And, may I also know your contact number and email address please?
kavi@gmail.com 9865746598
Perfect! Thank you for sharing the information, Could you please allow me a minute or two, I'll get back to you with the solution?
ok Thanks
Great! Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
ok Thanks
You're welcome! Would there be anything else that I may help you with?
no Thanks
Thank you for reaching out to us, hope that was helpful. Have a nice day!