hey there! Good morning. How may I assist you?
hi i want fixing the screen on my phone
Great! I'd be glad to help you with that. May I know your name please?
Anahi Koch
Alright Koch! Could you please share your phone number?
9985548855
Superb! May I have the email address linked with the account?
reeds@yahoo.ca
Awesome! Would you like to have a replacement device for your damaged phone?
yes
Great! Could you please allow me a minute to process your request? Thank you for waiting. I appreciate your patience. I've processed the request for a replacement device and you'll be receiving it in a couple of days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?