Hai.
Hello there! You've reached Blue fire Software company, how may I help you today?
I am using Skype.An application not working properply. I can't send the message.
I'll surely help you in this regards, could you please let me know your name and the last 4 digits of account number?
Name: Samuel. Account Number: 9585.
Thank you. May I know the name of the company you're working at please?
Company Name: Firestone.
Perfect! Thank you for all the details, kindly allow me a moment while I proceed further.
Okay.
I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
Okay. I will try it now.
Sure! Is there anything else I may help you with?
Problem solved. Thank you.
I'm glad that was helpful. It's a pleasure assisting you, thank you for reaching out to us. Have an awesome day ahead.