Hello
Hi there, how may I help you today?
I have recently purchased iPhone, now the screen was broken, I need to get replacement for that, can you help me out?
Sure! I'll help you with it, may I know your name and phone number?
thanga durai 615-484-3937
Thank you Thanga, could you please let me know email address associated with the account?
thanga@gmail.com
Awesome! Thank you for the details, as you've already have an insurance. We're glad to provide you the replacement, please give me a minute to proceed further.
sure
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
Great, I will keep ready, Thank you so much for your help bye
My pleasure! Thank you for reaching out to us, have a great day ahead!