HI
Hello! How may I assist you today?
mY IPHONE SCREEN HAS BEEN CRACKED, CA U PLZ FIX IT.
No worries I'll help you out with that! May I know your name?
KIMMY HORT
Kimmy could you also help me out with your phone number and the email associated with your account?
KIMMY.H87@YAHOO.COM 8784569345
Thank you so much for sharing the required information! Please stay connected while I go ahead and do the needful.
OK
Thank you for staying connected, I'd like to inform you that we have issued a replacement for your phone and you'll receive a brand new phone. I also kindly request you to send the damaged phone with the same delivery agent.
OK THNX
You're welcome! Would there be anything else I may assist you with?
NOTHING
Awesome! Thanks for reaching out to us, have a wonderful day ahead!