Hi I want add home phone service to my account
Hello there! Welcome to Act Fiber-net Broadband. I'll help you with that, may I know your name and the account number?
name is Koshnam and acc number is 5829637412588
Thank you Koshnam, may I also know the last 4 digits of SSN?
8856
Awesome! Could you please let me know the old home address that is already in the account?
34 oxford street, london
I really apologize, could you please let me know which service you currently have?
internet
Thank you, could you please let me know to which service you'd like to change?
I want to add home phone service
Awesome! I'll do that for you, please allow me a minute while I get this done for you. Thank you for staying connected, you're now changed to the home phone service.
Thanks but asked you to add not change
I'm sorry for that, I've added another cable service to the account.
thanks
You're welcome, is there anything else I may assist you with?
no
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!