hi
Hey there, you're connected to Star cable customer service! How may I help you today?
i need cable connection in my home
You mean a new cable connection? Or you want to change your existing connection?
i need change my cable connection
Sure, I'm here to assist you. May I know your name please?
my name is kumar
May I also know your account number?
my account number is 5142031780920140
Awesome! Could you also help me with the last 4 digits of your SSN?
my ssn number is 8514
Great! May I know which service are you currently using? Is it the home phone service?
premium
Alright! And what is the service you want your home phone service to be switched to?
i want platinum cable service
Alright! Please allow me a moment while I request the same for you.
okay
I appreciate your patience! I've made a request and it will be activated within 4-5 hours, would there be anything else I may assist you with?
no thank you
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.