hai
Hello! Welcome to media cable services. How may I help you out today?
my bill keeps going up
I'm sorry about that, Firstly could you please help me with your name and email id so that we could take the process further.
jessly jessly11151@gmail.com
Thank you! May I also know the last four digits of your SSN as well please?
7675
I would like to let you know that due to over downloading and excess use of the service you have crossed your monthly limit. I would also like to add that there was a sudden expiration in your monthly contract and you no longer have the promotional rate. There has also been a sudden hike in the government taxes so due to all these factors your bill has unfortunately gone up this month.
ok
Is there anything else I could help you with for today?