HI
Hello there, how may I help you today?
MY CREDIT WAS STOLEN
Thank you for alerting us on the issue, could you please help me out with your full name
STELLA
Perfect! Could you also please help me out with your credit card number and last 4 digits of SSN?
CREDIT NO : 2456 8791 3125 6458 AND SSN : 5487
Great! Could you also please help me out with the date when was the card last used and was there any police report filed?
LAST USED IN : 25.06.2018 AND YES I DID
Awesome! Good to know that, please allow me a moment while I go ahead and block your card.
Ok
I highly appreciate your patience, I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
Ok, THANK YOU
You're welcome! is there anything else I may assist you with?
NOTHING ELSE
Awesome! Thank you so much for your cooperation, have a great day!