HI
Good morning! You've reached Net link Media/Cable Services. How may I help you?
MY INTERNET BILL IS TOO HIGH
That's depressing! I'll be happy to help you with that. May I know your full name and your account number?
Kihn Clara, 6676 8799 9800
Lovely! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
0229 & 45$
Thank you Ms. Kihn. Allow me a minute or two, I'll get back to you with the reasons.
OK THANK YOU
I appreciate your patience in staying up. Well,I'd like to inform you that the reason behind having your bill increasing is that your previous service has expired and your no longer have the promotional rates.
OK
Great! Is there anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for choosing us, wish to serve you again. Have a nice day!