Hey! How may I help you today?
i need to resolve my credit card error bill
That won't be a problem. Certainly, I'll help you. May I know your full name?
my name is sasha smith
May I also know the last four digits of your SSN?
3456
I'd also require the complete 16 digit credit card number.
1234567890123456
Thank you. Could you help me with the date and amount of the charge?
14th june 2018 and amount is 200$
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thanks for your help have a good day .. u done a good job
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.