hi good morning
Hello there! Welcome to Bradford Services, how may I help you today?
my internet bill is too high
I'm so sorry for that, may I know your name and the 16 digit account number?
Marks Lela account no:7890 6543 6789 0987
Thank you Marks, could you please let me know the last 4 digits of SSN?
1686
Perfect! Could you please let me know how much extra has been charged on the bill?
$80
Sure, please give me a minute while I get this done for you.
ok
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of 56$. Please ensure to pay the bill on the right time to avoid the confusion
ok thank you
My pleasure! Will there be anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!
ok bye
Good bye!