hai
Hi there! Good morning, Fast Net Cable Services. How may I help you?
my cable bill keeps going up
May I please know your name and email address so that I could check the reason for that?
yes sure name is john james and email address is jj123@e-mail.com
Thanks John! Could you please let me know the last 4 digit of you SSN?
your'e welcome SSN number is 1285
Perfect! Please allow me a moment to check your details.
yes sure that's my pleasure
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
yes okay
Alright! Anything else you may need my assistance with?
no thanks for your help okay good bye have a wonderful day
You're welcome! Feel free to reach us when needed, it was great assisting you. Have a nice day. Goodbye.