Hi I would like to check my account balance
Hello, this is Charlie here. I'm happy to help you. May I know your full name please?
John Swift
Hello, John. Could you please provide me your account number and also your SSN number?
My account number is 67487465446 and my SSN 5454
Sure. I see you want to check your account balance, please allow me a minute to do so. The balance in account ending 5446 is $560. How else may I help you?
I would like to transfer some money
Sure, please provide me the account number to which you want to transfer money to.
8545645
That's great! How much do you want to transfer?
560
Sure. Let me check if I have this correct. You want to transfer $560 from account 5446 to account 5645. Correct?
Yes
The transfer has been initiated. You’ll be receiving a confirmation email soon.
Is there anything else I can do for you?
No, thanks you
You're welcome, John! always happy to assist you. Have a great day!