HI MY DEVICE IS NOT WORKING
Hello there! Welcome to Act fiber net services, how may I help you today? For sure! I'll help you with that, may I know your name and the account number?
SUJI & 6656 2589 4587
Thank you Suji, may I also know the last 4 digits of SSN?
7896
Perfect! Could you please let me know if the green light on the device is still blinking?
BLINKING
Not a problem, please give me a minute while I get this done for you.
OK
Thank you for staying connected, I've initiated your replacement. As the device is not working we've sent a replacement to the device. Will that be fine with you?
OK
Is there anything else I may help you with?
NOTHING ELSE
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!
OK
Good bye!