hi
Hello there, How may I help you today?
my iPhone screen just cracked i have insurance with the carrier
I would be glad to help you out in this regards. May I know your name please?
sam jaga
Thank you. May I know your phone number?
8452235615
Thank you, Could now help me with the email address associated with the account.
samjaga655@gmail.com
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
ok thanks
You're welcome! Is there anything else I may help you with today?