HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I really apologize for the inconvenience caused to you, could you please help me with your name and the last 4 digits of SSN?
Harber Woodrow, SSN : 0638
Thank you Harber, may I also know the last 4 digits of SSN?
SSN : 0638
Perfect! Could you please let me know how much extra has been charged on the bill?
$70
Thank you for your patience, I see that because of the increase in the tax rated you've been charged an extra amount. As there's an decrease in the tax rates there might be a decrease in the bill.
OK
Is there anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're most welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!