hai
Hello! Good Morning, Welcome to media cable services, How may I help you today?
cancel my service.
I will surely help you out with that, before go ahead with the procedure I would like you to help me out with your name 16 digit account number please?
jessly 7656 5645 6765 0989
Jessly, before you go ahead and cancel your account with us I would like to offer you a $5 discount on your bill for the coming three months to compensate the loss you had from our end. We would not like to loose a customer like you. So would you please be considerate and take this offer and continue with our service please?
ok thanks
I apologize! I haven't got your last response, could you please mention the reason of the canceling our service?
my bill is too high
Do I take this as a conformation that you would be staying with our service?
yes
Awesome! Is there anything else I could help you out with for today?
no thanks
You're Welcome! Have a good day, hope to assist you in the future as well. Goodbye!