Hello there! How may I help you today?
I NEED A STATUS OF MY CLAIM
Definitely!  I'd be glad to help you with that. Could you please help me with your full name?
BANU
May I also know your policy and claim number please?
POLICY NUMBER:PVD523412415 CLAIM NUMBER:CWR857
May I confirm your information to be correct?
YES
Awesome! Thank you fro being patient in sharing the information. Could you please allow me a moment, while I get this done for you? Thank you for staying connected with patience. Good news, I've checked your account, it says that the payment as already initiated, and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly fell free to get back to us.
OK THANK YOU
You're welcome! Is there anything else that I may help you with?
NOTHING ELSE
Excellent! Thank you for reaching out to us, hope that was helpful. Have a wonderful day!