Hello. How may I assist you today?
Hi RIley
Hello.
I lost my credit card
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name Dhilaka Vathi
May I also know the last four digits of your SSN?
8981
I'd also require the complete 16 digit credit card number.
98739487938758735
Could you help me with the date the card was last used?
04/03/2018
Was a police report filed?
Yes
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you very much
You're most welcome. Would there be anything else I may help you with?