Hey there, you're connected to Star cable customer service! How may I help you today?
HI,GOOD MORNING
Hi. Are we connected?
YES CONNECTED MY INTERNET BILL IS TOO HIGH
Sure, I'm here to assist you. May I know your name please?
CAMILA
Alright! May I know your account number?
6478 4612 7613
Could you also help me with the last 4 digits of your SSN?
2543
What is the extra amount that has been charged?
$60
As I see the extra charge was made because you've made a request for kids subscription plan on your registered phone number, which costs $60.
OK
Would there be anything else i may assist you with?
NOTHING ELSE
Have a great day ahead and please do reach out to us in case of any further queries.