Hello! How may I assist you?
Hello, I have a iPhone 6S and unfortunately the screen got damaged when if feel out of my pocket.  I need a solution for that please.
Sure! I'll be glad to help, could you please go ahead and elaborate your query?
My phone's screen got cracked and i need to fix the screen
Sure! I'll be able to help, may I please know your name?
John Atkins
Thank you, could you please help me with your phone number?
987-654-3210
Great! could you please help me with your e-mail address?
nbamvp@yahoo.com
Amazing! Please allow me a moment to proceed with the request.
sorry to interrupt, that not the right email address the correct one is nbamvp123@yahoo.com
Okay no problem, please allow me a moment to proceed with the needed. Thanks for staying connected, I've initiated your request. The replacement to your phone is on the way. I request you to please send the broken phone in return envelope.
Sure, thank you
You're welcome, is there anything I may assist you with?
No, thanks.. You've been very helpful.
My pleasure!, have a great day, good bye.