Hey there! How may I help you?
Hi, I'd like to report a card stolen.
Oh,that's bad! I understand you're upset, and I will do my best to help you. Please may I know your name?
Chelsea Hardwick.
Don't worry, Chelsea! I'll block your card for you soon. Please could you share with me the credit card number and also your SSN number?
My ssn is 132 65 1284 and I don't know the card number because I don't have it anymore :(
Sure, no problem about that. I personally request you to visit the nearest branch to you with address proof and two passport sized photographs. You'll be guided by our team.
Okay, no problem
I'm glad I could help. Thank you for reaching out to us. Have a great day, Chelsea!