hi
Hello there! Welcome to CalTech Support. How may I assist you, today?
my software not opening can you help me
I'm sorry about that. However, I'll do my best to help. Could you share your name, first?
annabelle rose fernandez
Sure, Annabelle! Could you please elaborate your issue do that I can help you in a better way?
okay
Could you please help me understand the issue you're facing?
text not entered
Okay. Could you help me with the name of the application?
outlook
Okay. Could you share the last four digits of your account number and the company you're working for?
5686
Sure, could you also please share the name of your company?
abc company ltd
Sure, could you please check and tell em if you're using the latest version of the application?
2.0
I'm sorry to say but you've been using the older version. The latest version is 3.4.6. Could you please upgrade and tell em if you're bale to run the application? Hello! I hope we're still connected?
yes i will update now working good hello
Sure, would there be anything else that I could help you with? Sure, thank you for reaching out to us. It was great assisting you. Have a great day!