HI WHAT ABOUT MY INSURANCE CLAIM ? ARE YOU THERE CHARLIE ? STILL YOU CONNECTED ?
I'm really sorry for the late response. However, I hope you understand that there was a connection glitch over my side. Please may I know your name?
ROB
Thank you so much for your patience, Rob. Please could you share the policy number?
IYR201457896
Sure, thanks. Please could you also share the claim number, Rob?
KJT687
Awesoem! Thank you so much for sharing the details. Please allow me a minute to check the status of the claim.
OK
Thanks for staying connected. The payment has already been initiated. You'll be receiving the check in three days. Would you need anything else?
THANK YOU BYE
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!