A very good morning to you. How may I help you today?
Hi My iphone is cracked. I want it to be fixed. What should I do ?
Sure! I can definitely help you with a replacement for your phone. Would that be okay?
Yes
Okay! I'll go ahead and create a replacement for your phone. For that, I'd require few details, May I please know your full name?
my name is Jos Bing
Awesome! Could you also help me with your phone number and the email address?
My phone number is 345695986588 and email address is wertikul@gmail.com
Thanks for the information. Could you allow me a moment while I create the replacement right away?
OK
Thanks a lot for waiting. I have an amazing news for you, I've requested for a brand new phone to be sent as a replacement to the broken phone and it'll be delivered to you as soon as possible and meanwhile I request you send the broken phone back to us in a return envelope. Would that be okay?
Yes it cool
I hope this was useful. It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
No
I’m glad I could resolve this for you. Have a great day.