Hello, how may I help you with today?
Hello I want to check my account balance. Could you please me?
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
My name is Johnson Smith and the four digits of SSN is 4843
Could you help me with the last four digits of your account number?
The last four digits of my account number is 1357
Thank you for waiting patiently your account balance is $10.
Okay. Thank you for your help Alex.
Your welcome, would there be anything else I may help you with today?