Hello ! Good Morning!
Hello there! How may I assist you today?
Yes I was bought i phone X in the last month
May I please how may I help you in that?
my phone screen was cracked
I'm sorry, I can't help you in fixing your phone screen, but I can help you get a replacement, would you like me to do that?
Sure!
Great! Could you please let me know your full name?
I am Vines
Thank you! May I please know your contact number and email address?
My Contact Number is 6512301244 But i don't had mail address.
Was there no email ID with your phone?
That is my dad's email id He said to me anywhere do not used email
Alright!The most important thing is our customer so don.t worry we won't share your information with anyone so please let me know your dad's id?
OK Mr. Cameron can you please tell me the price for replacement.
Since you have insured your phone with our company you need not pay any amount you'll just have to return your broken phone and we'll be delivering you a new phone as soon as possible.
that sound is Amazing! Thank you for your information Mr. Cameron
Please share the email id so I could process your request.
Sure! jamereal001@gamil.com
Great! Please allow me a moment check the details.
Are you here!...
Sorry to keep you waiting,  good news I'll be able to replace your damaged phone with a new one. I request you to please return the damaged phone in an envelope, the new phone will be delivered as soon as we get the damaged piece.  Will there be anything else I may help you in?
Sure! Have a Great day! Mr. Cameron
I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.