hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
i want know my data usage
Definitely! I'd be glad to help you in this regard. May I know your name and your account ID?
james joseph 89765409876163
Awesome! Thank you for that. Please allow me a moment, while I get this done for you.
ok
Thank you for holding up. I see that you have a package of 1 GB and your usage for the previous month was 900 MB leaving 100 MB will continue to the next month. Would you like to upgrade your service, so that you could enjoy the fastest internet and not worry about the usage?
yes i want upgrade my service
Awesome! Just give me a minute for that.
ok
I appreciate your patience in staying connected. I'd like to inform you that, I've upgraded your 1 GB service to 10 GB. You will be notified about the same through an email. And, will be activated from next month. Is that okay?
okay
Great! May I confirm if all your questions have been answered for the day?
yes
Thank you for reaching out to us, we are always here to help you with any issues relating to media. Goodbye!