hi
Hey there! How may I help you today?
My  iPhone screen just cracked, how can it fixed
I'm sorry to hear that. I'll be able to help. Please may I know your name?
Tim
Thank you, Tim! I apologize, I'll be able to help you get the screen fixed. However, I'll be able to help you get a replacement. Would you want me to do that?
ok that will do
Sure, I'll be needing your contact number and also the e-mail address for me to help you further?
877-453-1369  tim54@hotmail.com
Perfect, Tim. Thank you for sharing the information.Please stay connected while I get this done for you.
ok thanks
Thank you for your time. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
Ok I will do it Thank you
You're welcome! Is there anything else that I might help you with?
No thanks Good bye.
I’m glad I could help. Always a pleasure to assist you. Good day!