HI
Hello. How may I help you today?
I LOST MY CREDIT CARD
I'm sorry for the loss. I'll be glad to assist you with the new one. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
NAME - KAJAL SSN - 7165 CARD NO - 3410
Amazing! However I'll need your complete credit card number so that I can cancel the old one and issue the new card.
4865972132523410
Perfect! Could you also help me with the date the card was last used?
18/06/2018
Was the police report lodged for the lost card?
YES
Great. I'll go ahead and cancel the lost card and issue a new one on your name.
It will be sent to you by tomorrow.
THANK YOU
You're welcome Kajal. Is there anything else I could help you with?
THANK YOU BYE
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you.
Thank you for your time and patience. You have a great day.