Hello, how may I help you with today?
SOME AMOUNT DEBITED WITHOUT REASON SO REMOVE THE AMOUNT
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Samara Valentine 7765 0978\
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
24JUNE AND 9PM AND 80$
Thank you. Bear with me for a moment while our system finishes processing your information.
OK
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
THANKS
Your welcome, would there be anything else I may help you with today?
NO
It was wonderful talking to you. Have a great day