Hello. How may I help you?
Hello Riley
Hey!
This is William
Hello Mr.William. How may I help you today?
My credit card lost today May i know the procedure of blocking my card
Oh! Sorry to hear that! Sure! Do you want me to help you blocking the card?
Yes. Riley
Sure! Can you help me with the last four digits of your SSN?
7851
Awesome! I'd also require the complete 16 digit credit card number.
7896 1245 7896 7410
May I know when was the card last used?
06/12/2018
And was a police report filed?
No Riley. next i am going to do that work
Oh! Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience. Also, I'll personally look into this, and make sure that you receive your new card as soon as possible.
That's Fine. Riley..
You're always welcome! Would there be anything else I may help you with?
Thank you Riley. Nothing. have a good day.
I’m glad. We aim to make your Banking experience a pleasant one.