hi
Hello, how may I help you with today?
my credit card was stolen by some stranger while i am shopping, can you block my card now?
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
murugan, ssn no: 8837 card no: 4223-6632-4322-8833
Could you also let me know when was the last time you've used the credit card?
yesterday time around 3.30 pm
May I ask if you have filed a police report?
yes, i have done that too
I've just blocked the card and issued a new one which will be reaching you in 2 days.
thank you so much, you can end the chat session now
Your welcome, would there be anything else I may help you with today?
nothing, you can end the chat now
It was wonderful talking to you. Have a great day