hi sir good morning
Good Morning! How may I assist you today?
yes madam my device is not working please check me my device
I apologize however I'll be not able to help you in this regards as we only provide information about increasing bills.
sry madam i want to increase the data limit
I apologize are you referring to the bill increase?
yes madam
Sure! May i know your name please?
johnstephen
Thank you and may i also know the email id and last 4 digits of the SSN.
johnjesus@hotmail.com 1234
Thank you! The reason for the bill increase is that your contract has expired so you no longer have the promotional rate
thank you madam
Welcome! is there anything else you would want me to help you with?
nothing madam thank you so much
Alright sir! Have a good day. Hope to assist you in the future as well. Bye