hi
Hi there! Good morning, Fast Net Cable Services. How may I help you?
my internet bill is too high
May I please know your name and email address so that I could check the reason for that?
elsa & elsa34@gmail.com
Thanks Elsa! Could you please let me know the last 4 digit of you SSN?
7229
Please allow me a moment to check your details.
Ok
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill.
ok
Amazing! Will there be anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Feel free to reach us when needed, it was great assisting you. Have a nice day. Goodbye.