Hello, how may I help you with today?
HELLO I WANT TO CHECK MY ACCOUNT BALANCE
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
MY SSN NO.2005
Could you help me with the last four digits of your account number and name?
MY NAME IS RAJESH KANNAN AND MY A/C NO 1284
Thank you, the account balance is $1.
OK I WANT TO CLOSE MY ACCOUNT
I would be glad to assist you with closing the account. Is this the same account ending with 1284?
YES SURE
Okay, the account ha snow been closed.
OK THANKYOU
Your welcome, would there be anything else I may help you with today?