Hello, how may I help you with today?
Good evening My credit card have some mistakes,i paid extra money kindly solve the problem.
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Jilla.M..SSN:5285..Credit card number:6452732108523410
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
06/21/2018..Time:20:17..Amount:$70
Thank you. Give me just a moment while I update that for you!
I am waiting your replay.
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thanks for your help..
Your welcome, would there be anything else I may help you with today?
Thank You.Have a great day!
It was wonderful talking to you. Have a great day