hai
Hey there! Welcome to star cable customer service. How may I help you?
my bill keeps going up
Oh no! I'm so sorry to hear that. To resolve your problem, i will need your full name and email address. Could you share these details please?
great my name is alex thomas and email address is tt007@e-mail.com
Awesome Alex! Just give me a minute, I'll contact my team and let you know the reason for your bill increase.
yes okay
Could you please provide me with the last 4 digits of your SSN?
4890
Thanks for sharing the details. I'll reply to your query in a moment.
oh sure
I contacted my team and it seems you have subscribed to some cricket score plan and it costs you 15$ and that's why your bill is increasing. Hello are we connected? As there is no response from your side, I'll have to end this chat. Thanks for contacting us. Have a great day. Goodbye