HI
Hello there, I'd be glad to assist you today!
MY CREDIT CARD IS LOST
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
NAME : AMMU SRI
Perfect! Could you please share the last four digits of your SSN?
SSN NO : 6545
Great! Could you please share the 16 digits of your credit card number?
5461234578154697
Would you please help me with the date, when you used your credit card for the last time?
06/15/2018 AND 18:23
Okay! so, did you file a police report about the lost credit card?
NO
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us at anytime, We'll block your card right away.
OK THANK YOU FOR YOUR SUGGESTION
Did I answer all your questions for today?
YES PERFECT
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!