hi
Hello! Good Morning, Welcome to media cable services, How may I help you today?
I WANT TO CANCEL MY CABLE CONNECTION BECAUSE I MOVE TO MY NEW HOUSE
I will surely help you out with that! But before we go ahead and change the service to your new location, I would like you to help me out with your name and 16 digit account number please?
yasuka , 9876 7654 6543 9876
hank you Yasuka, I would like to let you know that your cable service is portable and can be shifted to your new location as well. So would like me to go ahead and do the same for you?
yes
Great! I have now updated the details of your new city and our associate would visit your house and help you with the procedure further. However you would get a conformation regarding the same in an hour or two. Since you've been using the platinum cable service I have updated the same to your new location as well.
platinum
Yes Yasuka! I have updated the platinum cable service for you at the new location as well
platinum
I confirm that your platinum cable service has been accepted at your new location as well. Is there anything else I could help you out with for today?
nothing else
Alright! Have a good day, hope to assist you in the future as well. Goodbye!