hi
Hey there! Good morning. How may I help you today?
I ASK FOR FIXING THE SCREEN IN MY MOBILE THIS IS NILAANI
Sorry sir, Could you please elaborate your query?
I ASK FOR FIXING THE SCREEN IN MY MOBILE
May I ask you is your phone broken or damaged?
IT IS BROKEN
Sad to hear that! I'd be glad to help you with that. May I know your full name?
NILLANI
Perfect! May I know your phone number and email address on the account?
PHONE NUMBER: 698 875 9968  EMAIL ADDRESS: NILAANI@GMAIL.COM
I appreciate your patience in sharing the details. Please allow me a minute or two, while I quickly get this done for you?
OK
Thank you for holding on. I'd like to inform you that, I'll be able to replace the broken phone with a brand new phone. And i request you to return the broken device in an envelope. I'd like to inform you that unless we get the broken one, we'll be unable to do the replacement. Hope you understand?
OK
Awesome! Kindly let me know if there is anything more that I may help you with?
NOTHING ELSE
Great! Thank you so much for bringing this up to us, hope that was useful. We are always grateful to have customers like you. Good day!