Hi
Good morning, thank you for contacting enterprise software company, How may I help you?
Good morning
How may I help you today?
What is the source of your software?
You've reached a technical support. I apologize I can only help you with the issue in the existing applications.
Ok What is the main features of your software?
I apologize sir. We solve your issues with your software.
ok
Can I help you with your application issue, periodic software updates, or the global status of servers?
What can you do if windows stops responding?
I'll update them for you sir.
ok
You wish to update?
yes
Not to worry let's get your software checked. Could you please help me with your name?
shiva
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
DR software company 9944
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > System updates > software upgarde > restart the system.
ok thank you for your help
You're welcome. Is there anything I could help you with?
no
Thanks for reaching out to us.  Have a great day ahead.