hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason behind the increase in the bill. May I know your name and your account number?
Ziemann Bill, 7776 4355 0900
Bill could you also help me out with the last 4 digits of your SSN?
4524
Perfect! Please allow me a moment while I go ahead and check with your account.
Ok, I wait for your information.
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to increase in the tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!
ok bye
Goodbye!