Hello, how may I help you with today?
Hi Alex, My credit card was stolen by someone, so please help me to arrange new one
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Yes , My name is Kamala and four digits of my SSN is 4556 and credit card number is 7563215456987456
Could you also let me know when was the last time you've used the credit card?
I  have used the credit card on 19/06/2018 for purchase
May I ask if you have filed a police report?
Yes, already i filed a police report at police station
I've just blocked the card and issued a new one whic will be reaching you in 2 days. I don’t mean to rush you. However, I just want to check if we’re still connected?
Noted and thank you very much for your effort
It was wonderful talking to you. Have a great day