Hi '
Hello! How may I help you today?
I want fix my screen
Sure, I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
Yes
Sure. Please may I know your name?
Alonso Werner
Thank you, Alonso! Please could you share the contact number?
Neveah Novak
Thank you, Mr Novak. Please could you share the contact number?
(462) 754-2580
Sure! I'll also need the email address associated with the account.
Obu@gmail.com
Thank you. Please give me a minute.
Okay
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.