hai
Hello! I'll be glad to help you out today. May I know your query?
change my cable service
I'm sorry I wouldn't help you out with that as you've contacted the discounts and promotions department but I kindly request you to visit the customer care department.
my discounts available
Okay! I'll help you out with that. May I know your name, account number and the last 4 digits of your SSN?
ashok 254789654235 5241
Perfect! May I know if you're a student or an active military member or a person above the age of 65 years?
34
Just to confirm, are you not a part of any of them?
no
Okay then I'm sorry unfortunately right now we have offers only for the people who belong to the above 3 categories. However, I assure you that we are coming up with new offers very soon and I'll make sure that you'll be informed about them.
ok thanks
You're welcome! Would there be anything else I may assist you with?