hi
Good morning! Welcome to Act Fiber-net Broadband, how may I help you today?
i am having trouble conecting to the internet
I'll help you with that, may I know your name and the 16 digit account number? '
enio smith 7564756473846598
Thank you Enio, could you please help me with the last 4 digits of SSN?
5647
Perfect! If you're near the system could you please let me know if you restarted the router?
no
Could you please restart the router while I wait for you?
ok
Awesome! Take your time to do that.
nice the internet is back
Perfect! As easy as it is, will there be anything else I may help you with?
thats all thank you
You're welcome, thank you for reaching out us. Please feel free to reach out to us, have an awesome day!