HI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
MY INTERNET BILL IS TOO HIGH
I completely understand how that feels. However, I'd be glad to help you find the reason behind that. Could you please help me with your full name and your account number?
THIYA AND 8569 4521 8569
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the  bill?
8958 AND $55
Thank you for that Ms.Thiya. Could you please allow me a moment, while I get this done for you?
OK
I appreciate your patience in holding up. Well, I see that there is an increase in the tax rates which is why your bill has gone up.
OK
Great! Is there anything else that I may help you with?
NOTHING ELSE
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!