A very good morning. How may I help you today?
hi, my iphone screen cracked i have the insurance
Sure, I'll help you with that. May I know your name please?
jeth roby
Alright Jeth! Could you please help me with your phone number?
6755439996
Perfect! Could you please share the email address also?
jeew6@hotmail.com
Awesome! Would you like to have a replacement?
sorry its jeew69@gmail.com and yes i need a replacement
Not a problem. Thank you for the confirmation. Please give me a moment to initiate your request for the replacement.
ok
Thank you staying on hold. Your request for the replacement has been processed and you'll be receiving the device within 3 business days. You need to send the current device in the return envelope. Is there anything else that I may help you with?
nope
Great! Had a good time assisting you. Have a wonderful day. Bye.