Hello there, how may I help you today?
Hello, I need to close my account.
Sure thing, could you please help me out with your full name and last 4 digits of your SSN?
John Smitherton 1234
Okay! Could you also please help me out with the last 4 digits of your account number?
the last four digits of the account are 7890
Perfect! Please allow me a moment while I do the needful.
Thank you.
I would like to inform you that your account states a balance of $250, would you like me to transfer the amount to any other account?
Can you send a check? To the address on file
Sure! Will do. However, I would like to inform you that it'll take 4-5 business days for the check to reach you, will that be fine with you?
Yes, that will be fine
Okay cool. I will issue a check right away and close the account. Please allow me a moment while I proceed with the process.
Sounds good.
I highly appreciate your patience, I would like to inform you that I have successfully issued a check and closed the account ending with 7890.
Thank you, I appreciate your time.
You're welcome! Is there anything else I may assist you with?