Hai
Hello! How may I assist you today?
My IPhone screen was cracked.I have insured it.
I'm happy that you have insured it. Would you like to claim your insurance?
yes
Okay I'll help you out with that! May I know your name?
Raj kumar
Raj could you please help me out with your phone number and the email address associated with the account to check with the department?
6582459369 . rajkumar@yahoo.com
Thank you for sharing the required information, please allow me a moment while I go ahead and do the needful.
ok
Thank you for being patient, I'd like to inform you that the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
Thank you.
You're welcome! Would there be anything else I may assist you with?
No
Awesome! Thanks for reaching out to us, I hope you have a wonderful day ahead!