Hello Drew
Hello! You've been connected to StarAirways customer service! How may I assist you today?
I need your help to check my seat assignment on your airways
I'll help you out with that! May I know your full name and the booking confirmation number?
My name is Rajesh Krishnan
Could you also help me out with your booking confirmation number?
sure. booking confirmation number is 7684539
I'd like to inform you that the booking confirmation number consists of 6 characters which includes letters and numbers.
ok. I am sorry. I just verified it. It is AR7834
No worries please don't be sorry! Thanks for verifying! Rajesh I'd like to inform you that you've been allotted 9C which is a window seat, are you okay with that?
Thanks for that information. I would like to have aisle seat. Will you be able to change it please ?
Surely I'll do that for you, please allow me a moment while I go ahead and check whether aisle seat is available.
sure. Take your time
Thank you for being patient. Good news! I've found aisle seat but that is 13A, would you like to take that?
yes. please go ahead and book that seat.
Awesome! I'd like to inform you that your seat has been changed successfully.
Thank you for your help. Have a good day.
You're welcome! Would there be anything else I may assist you with?
Nothing else
Awesome! Thanks for choosing us, hope you have a great trip!
Thanks. bye
Goodbye!