Hey there! How may I help you?
hi i want debit wrong bill on my credit card
If I’m understanding you correctly, you want to remove a charge on your card. Correct?
yes
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please may I know your name?
Vivian Cunningham
Thank you,Vivian. Please could you help me with the credit card number and also your SSN number?
6987014526378 325478965423017
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
95$ 23rd
23rd Of this month, sir?
yes
Okay. Thank you so much for bringing this to our notice. I understand you're worried. Please allow me a minute to personally look into the issue. Thank you for staying connected. I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
yes good
Would you need anything else?
no thanks
You’re welcome. Always a pleasure to assist customers like you. Have a great day!