HI
Hey there! How may I help you?
I LOST MY CREDIT CARD
I'm sorry about that. I understand you're upset. I'll do my best to help you. Please may I know your name?
NIRJA
Thanks, Nirja. Do not worry, I'll block the card for you right away for which I'll be needing your card number and also your SSN.
CARD NO  - 7651 SSN - 1694
Thank you, when was the card last used?
27/06/2018
Okay, sure. Have you filed a police report regarding this issue?
YES
I really appreciate that. Please allow me a minute to work on it.
OK
Thanks for staying connected! You do not have to worry about your card anymore as upon your request, I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?
THANK YOU
You're most welcome! Always a pleasure to assist you. Great day!