Hi
Hey there, how may I help you today?
This is Clara
Hey Clara, may I know your concern?
I need to change the address in my credit card record?
I'll be glad to assist you with that. Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
9658
Could you be more specific about account number?
7583
Perfect!May I know your new address as well?
I need to change door number- 8523
For sure, Kindly give me a minute. I appreciate for holding on, your request has been successful. I hope we are still connected.
Yes Spencer
Perfect! Is there anything I could assist you with?
Sorry Spencer.  I wrongly mentioned new door 8523 instead of 8532 Please change the door# 8532
Not a problem. I'll update the changes and proceed.
Sorry for confussion?
No problem at all. Please don't be sorry. Is there anything I could assist you with?