hi
Hello! How may I assist you?
my internet bill is too high
I'm sorry about that. How may I help you?
my internet bill is too high
I'll help you out with that. May I know your name and the 12 digit account number?
kavi 4553 3436 8789
Could you also help me out with the last 4 digit of your SSN?
7843
Perfect! Could you also help me out with the amount of charge?
$67
Okay please allow me a moment while I go and check the reason for the chanrge. Charge*
ok
Thank you for being patient, I'd like to inform you that the extra charge has been charged because there was an overuse of the data on your account.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for choosing us, hope you'll have a wonderful day ahead.