hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my bill keep going up why
I'll help you with the issue, could you please let me know your name and the email address?
nirmal kumar
Thank you Nirmal, may I also know the email address?
nirmal nirmal@gmail.com
Thank you Nirmal, may I also know the last 4 digits of SSN?
2541
Perfect! Could you please let me know how much extra has been charged on the bill?
100
Thank you for staying connected. As you've not paid the previous month bill, you've been charged an extra amount of 100. Please ensure to pay the bill on the right time to avoid the inconvenience. I hope we are still connected?
ok
Perfect! Is there anything else I may help you with?
ok no thanks
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!