hello casey
Hello there, How may I help you today?
i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
I would be glad to help you out in this regards. May I know your name please?
thanga durai
Thank you. To get your bank details I would need your last 4 digits of SSN.
3938
Perfect. Could you please provide me your complete credit card number.
4220-3873-2293-9983
Thanks. To process the request I'll now require the date of charge and the amount of charge.
date: 06/12/2018 amount of $210
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
oh great, thank you so much, and i would like to change my address on my account
Awesome. May I know the new address , so that I can update the same for you.
new address : no:283, mark avenue, CT palce, IN
Great. I have gone ahead and updated the new address for your convenience.
and you know any details about for companies new interest rate details ?
All right. I apologize I will be not able to give you the information at this point of time. However someone from our bank will reach you back in few days to give you all important information.
no problem, thank you for your help
My pleasure. Anything else I may help you out with?