Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
HI
Hey there! How may I help you today?
MY INTERNET BILL IS TOO HIGH
I'll surely let you know, could you please help me with your name and the email address?
NILA & NILA23@GMAIL.COM
Thank you Nila, may I also know the last 4 digits of SSN?
2563
Thank you very much, may I know extra amount that has been charged on the bill?
23$
Thank you for the details, as you've failed to pay the previous month bill. You've been charged an extra amount of $23. Please ensure to pay the bill on the right time to avoid the inconvenience.
OK
Perfect! Is there anything else I may help you with?