hello
hello there, good morning!
good morning, i have noticed some error on my credit card bill can you check it out, i need reason why you charged more ?
Oh no! I'm really sorry that it has happened to you, I know hoe frustrating it might be for you. It is because of some technical error from our side, our technical team is currently working on it. I'll personally look into and get it resolved for you as soon as possible!
ok, can you check out and removed the charges for me are we connected  still ?
Yes of course, May I know your first and last name?
my name: kiruba, SSN NO:8837 Credit card no: 4993-2239-2223-9777
Hey, I'm available here.
my name: kiruba, SSN NO:8837 Credit card no: 4993-2239-2223-9777
Okay thanks for sharing all that information, I will also require your last name kiruba?
durai
and lastly would you also help me with the date and amount of the charge?
06/12/2018 amount of $230
I'm so sorry that due to some technical glitch with our system you were charged incorrectly, I'll personally look into it and it resolved as soon as possible and make sure that this doesn't happen again.  For now I've made a request for a refund of $230.
oh tahnk you
I hope that was useful?
yes, and i need to change address of my account
Yes! sure, would you please share your new address?
no:3421, park plaza - II, basen street, new highway, IN
Alright! I've changed your address, you'll receive a notification about the same in your banking application, please acknowledge it!
Thank you so much, and i need to inquire about the new interest rate for the companies, could you know any details about that?
Yes! wonderful, I'm glad that your interested in our bank, However you'll have to visit our official website i.e www.bankers.com, kindly visit our website and there you'll be able to find a option called 'interest rates and loans' please click on this. then you'll be directed to a page where you'll be able to find entire information about interest rates and loan.
oh ok, let me look in to that thank you so much for your help
You're most welcome, I'm glad that you're happy with my service. Thanks for contacting us, Hope to see you soon. have a great day ahead!