Hello! Good morning!
hai
Hello! Good morning!
my credit card missed please close
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please? I hope we are connected?
Lucia Glover
Perfect! Could you please share the last four digits of your SSN?
5486
I hope we are connected?
yes
Perfect! Could you please share the last four digits of your SSN?
5486
Great! Could you please share the 16 digits of your credit card number?
5533221487756895
Would you please help me with the date, when you used your credit card for the last time?
18 jun
I hope we are connected? If there is no response from the customer, then the chat will get automatically disconnected after 30 seconds.
yes
yes, I'm available here.
ok close fast
Okay! so, did you file a police report about the lost credit card?
yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
ok
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
yes
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
ok sure
Would there be anything else I may help you with?
no
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!