Hello?
Hello! How may I assist you?
I am having trouble connecting to the internet. I don't think my wifi is working.
No worries, I'll solve your problem right away. May I know your name and your account number?
Jessica Smith 54893570
jessica could you also help me out with the last 4 digits of your SSN?
6680
Perfect! Jessica could you please switch off the router and then switch it on and let me know if the internet is working?
Give me a minute and I will.
Sure thing! Please take your time.
I switched it off and on and it seems to be working now.
That That's amazing! Would there be anything else I may assist you with?
No that was it.
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.