hello
Good morning, thank you for contacting enterprise software company, How may I help you?
Good Morning!
How can I help you today?
Hi my company software was expired so i need software update
Could you please help me with the name of the application you wish to update? Are we still connected?
Yes Magi Software now i am used i need some advance update software.
I apologize sir. We as a technical team we only deal with the apps from the software center.
ok What Kind of Apps is there?
You've reached a technical support. I apologize I can only help you with the issue in the existing applications. e.g. Outlook, Salesforce, Skype etc
Ok some skype information give me
REMINDER: DEAR CUSTOMER, PLEASE DO READ THE RESPONSES BEFORE REPLYING AND REPLY IN PROPER SENTENCES AND PLEASE FOLLOW THE INSTRUCTIONS. LET'S CREATE A NATURAL CONVERSATION. IF THERE'S NO PROPER CONVERSATION, THIS CHAT WILL BE DISCONNECTED AND DISCARDED. AND YOU WON'T BE GETTING PAID FOR DISCARDED CHATS. REMINDER: PLEASE READ THE INSTRUCTIONS BEFORE YOU INITIATE A CHAT.
ok sorry for that.
Sir, what is the issue with the SKYPE? that's bothering you. Are we still connected?
Yes i am still connected
Could you please elaborate your issue?
I will video call my friend but not clear for video Quality
Okay let me look into your account to know the issue. Could you please help me with your anme? name*?
my name is Robert
Thank you so much Robert. Could you also help me with your Company name and the last 4 digits of your account number?
Ya sure Lindsay my company name is VB soft solution and my account number is 8563
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
oK i am sure please wait i am check with sequence
Let me know if it's still not working.
Ya sure Lindsay thank you so much now the update is working thank you for kind information
Awesome! Would you need anything else I could help you with?
NOthing thank you Have great day!
Thanks for reaching out to us.  Have a great day ahead.
Hmm thank you
Please do reach out to us, if you need any technical assistance.