Hi
Hello there! My name is Casey. How may I assist you today?
Hello yes
Yes! How may I assist you today? Are we still connected?
my cable service bill increase every month
Oh! that's sad however I'll help you in knowing the reason bind that. May I know name please?
i need to know the reason?
Yes I'll let you know. To get the details Id need your name first.
John David
Thank You and Id also need the email address to process your request please? Are we still connected John? It seems you are away from a while. If you still need my help you can raise a chat again.