hello! how may i help you?
Hey Sam, there's an error on my bill
I'm sorry for the inconvenience caused, would you please elaborate on the query?
My credit card bill has a wrong line for yesterday and the amount of 14444$
Okay, so it shows the wrong value?
Yes
I'm sorry for the inconvenience caused, please give me a moment while i check that for you.
Hello?
we are still connected. May I please know your first and last name?
Jason Ham
Awesome! Also, may I please know the last four digits of your account number??
8888
Thanks for sharing that information, please give me a moment.
Are you still there?
yes, we are connected. okay I've raised a complaint our associate will reach out to you shortly in this regard.
Thanks That's all, thanks
Thanks for connecting to us. goodbye. have a nice day.