hello
Hello there, I'd glad to assist you today!
I want to report an error in my credit card bill can you please remove it?
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.  May I know your first and last name please?
Please make sure its the last time Kashy cash
Yes, I certainly understand the inconvenience you've experienced, We are working on it, Our team will get it resolved as soon as possible. Perfect! would you please share the last four digits of your SSN?
4456
Great! would you please share the 16 digits of your credit card number?
7443365894155268
Okay, would you please help me with the date, time and amount of the charge?
04-15-2018,01:15, $ 8750
okay, thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
sure thing
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $8750, which you've to receive within 48 hours. Would there be anything else I may help you with?
no thnx for the help
May I confirm if all your questions have been answered for today?
Yes its been
It was really nice talking to you and a pleasure assisting you.  We want to provide a service that customers will remember. Have an awesome day ahead!