Hi
Hello! Good morning. How may I help you?
I want fixing my screen
I'd be glad to help you with that. May I know your name please?
Emerson Haley
Alright Haley! Could you please share your phone number?
(257) 878-0982
Awesome! Could you please help me with the email address linked with this account?
Gowrianand@gmail.com
Perfect! Would you want me to send you a replacement?
Yes
Great! Allow me a minute to process your request.
Okay
Thank you for staying on hold. I've a good news for you. I've processed the request for a replacement device and you'll receive it within 2 days. You need to send the broken piece in the return envelope. Is there anything else I might help you with?
Nothing else Have a great day
Thank you. You too have a great day. Bye.