HI GOOD MORNING
Good morning, thank you for contacting enterprise software company, How may I help you?
I AM EXPERIENCING ISSUE WITH SKYPE.
Sir, what is the issue with the application? that's bothering you.
IT IS FREEZING.
Not to worry let's get your application checked. Could you please help me with your name?
JOHN AND ACC. NO. IS 5665
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
ACC. NO IS 5665 AND COMP. NAME IS TCS CORP.
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application. Let me know if it's still not working.
LET ME TRY THAT. PLEASE GIVE ME 2 MIN
Sure.
GREAT! IT WORKS PERFECT. THANK YOU.
Awesome! Would you need anything else I could help you with?
NOTHING ELSE. THANK YOU
Thanks for reaching out to us.  Have a great day ahead.