hai
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my bill keeps going up
I apologize for that, could you please help me with your name and the email address?
nallu nallukowsi678@gmail.com
Thank you Nallu, could you please let me know the last 4 digits of SSN?
2541
Perfect! May I know the extra amount that has been charged on the bill?
no changed
Could you please let me know how much extra amount has been charged on the bill?
ok
I apologize, could you please check the query and respond accordingly.
$25
Thank you for staying connected, as you’ve failed to pay the previous month bill you’re charged an extra amount of $25. Please ensure to pay the bill at the right time to avoid the inconvenience.
ok thanks
You're most welcome, is there anything else I may help you with?
no thanks
My pleasure! Thank you for choosing the best cable services. Have a great day ahead!