My last credit card bill was charged extra
Hey there, I hope your having a good day!
Hello
Hey there, we are connected! I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I know your first and last name please?
Hmmm ok... raj sri
Perfect! would you please share the last four digits of your SSN?
8354
Great! would you please share the 16 digits of your credit card number?
5454876723149845
Okay, would you please help me with the date, time and amount of the charge?
$65 And 25-06-18 Around 10.45 am
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $65 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
Nothing else
Did I answer all of your questions for today?