Hey there!  How may I help you today?
hi sir my phone is cracked so i need the insurance.
Sorry to hear that. I'll surely help you with that. Could you please help me with your full name?
jhon rock
Awesome! May I know your contact number and your email address please?
9095959169.rock007@gmail.com
Awesome! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
yeah sure
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok sir
Let me know if there is anything else that I may help you with.
nothing sir
Thank you for bringing this up to us, hope that was helpful. Have an awesome day!