Hello, how may I help you with today?
Hello This is Susan
Could you please help me with the query in detail.
I have feel some error in my credit card?
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
3698 Credit Card# 7896 1472 1478 3987
Thank you. Could you please let me know the date of the charge and amount of the charge?
05/05/2018 $90
Thank you. Give me just a moment while I update that for you! Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thank you for your help Alex!
Your welcome, would there be anything else I may help you with today?
Nothing Alex! Have a good day!
It was wonderful talking to you. Have a great day