hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
cancel my cable service
May I please know the reason you'd want to cancel the services?
yes
Please let me know the reason as to why you want to cancel the service so that I could help you?
internet
Sure! I understand you want to cancel your internet service, may I please know the reason for that?
sorry bill keeps going up
Alright! May I please know your name and email address so that I could check the reasons behind that?
arun arun@gmail.com
Thanks Arun! May I please know the last 4 digit of the SSN?
9865
Perfect! Please allow me a moment to check the details.
ok
Thanks for being so cooperative, the reason for the increase in your bill is because there has been more than limit usage of the internet data. If you like to continue the service with us I'll be giving you a one time promotional offer of 10% discount of your next month bill payment, would you like to continue the service?
ok
Alright! Will confirm that for you, anything else I may help you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.