hi my last credit card bill was charged extra.. so kindly solve this issue and return my amount back in my account.
I'm sorry about that. I'kll do my best to help you. May I know your name?
villai
Thank you, please could you share with me the account number and also your SSN number?
2547 5454268598695859 sorry that was credit card number
No problem, I'll be needing your credit card number too. Please share me the account number.
6527
Thank you, sir. Please could you provide me with the amount that was charged and also the date on which it was charged?
$65 7-06-18 around 12.25pm
Thank you, please allow me a minute to look into the issue.
ya sure
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Would you need anything else?
thanks, I want to change my address on my account
Sure, I'll be glad to do that for you. Please provide me with the new address.
1/654, madona street, UK
Perfect! Please allow me a moment.
ya sure
Thank you for your patience. I've processed the request for the change of address. You'll shortly receive a confirmation message regarding the same.  Is there anything else that I might help you with?
thanks, Can you tell me about the company's new lower rates I saw in a commercial are available to me
Sure, sir. I've contacted the concerned authorities. They’ll be connecting with you in the next 24 hours and help you with the low interest rate accounts. Would you need anything else?
ok.. thanks.
Thank you for reaching out to us. Have a great day!