hi
Hello there! How may I assist you today?
any discount available in my cable service
I'll look upon that for you, could you please let me know your name and the 16 digit account number?
my name is raja account number is 9587412365412894
Thank you Raja, may I know the last 4 digits of SSN?
ssn no 8754
Could you please let me know if you're a student, an active military member or over the age of 65?
student
That's awesome! To proceed further, could you please let me know the name of the university you attend and the year you'll be graduated?
Stanfordn  University 2015-2018
Lastly, could you please help me with the ID number?
id number B0111497
Thank you for staying connected, we have an offer of $10 discount for your monthly payment. Will that be fine with you?
ok thanks
My pleasure! Is there anything else I may help you with?
nothing else
Thank you for reaching out to us, it's a pleasure assisting you. Have a great day ahead!