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Hello I would like to change the address on my account.
Sure. Could you please help me with your full name and your credit card number and the last four digits of your SSN?
Amy Smith, 6011 3245 6790 2457, SS 8956
Thank you for providing me your details Amy. Could you also help me with the new address so that I can go ahead and change it in your account?
679 Summertime Drive Island, Texas 76234
Just to confirm, it's 679 Summertime Drive Island, Texas 76234. Will that be right?
Yes
Perfect! I have updated the new address to your account. Is there anything else I could help you with?