hi
Hello, how may I help you with today?
I lost my debit card my name is Raj
Thank you very much for alerting us about this. We will help you get this issue resolved Could you please let me know the name,last 4 digits of SSN?
5452 Raj
Just for security reasons have you filed a police report?
yes
That's great, could you also let me know the date when the card was last used?
14-06-18
As per the procedure, I've just blocked the card and issued a new one which would be reaching you in 2 days
hmmm
Would there be anything else that i could help you with?