HII
hey there, I'd be glad to assist you today!
I HAVE CREDIT CARD  BILL CHARGE TO REMOVED
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.
OK U WILL THERE
Hey! We are connected! May I know your first and last name please?
ARUN KUMAR
Perfect! would you please share the last four digits of your SSN?
SSN: 4506
Great! would you please share the 16 digits of your credit card number?
2035780650687800
Okay, would you please help me with the date, time and amount of the charge?
25/05/2018 10.00 AM $500
Okay! just to confirm, You've been charged erroneously on 25/05/2018 amount is $500, correct?
yes
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I proceed as per your request.
OK
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $500 which you've to receive within 48 hours. Would there be anything else I may help you with?
OK THANK YOU SO MUCH
Did I answer all your questions for today?
YES
I’m glad that I could resolve this for you. Hope to see you again, Have a great day ahead!