hai!
Hello there! How may I assist you today?
my car had little accident one week before. the car bumper was damaged. i want claim the insurance.
May I please know have you already applied for the claim?
no this is first.
Would you want me to help you know the status of the claim?
yes.
I'll be glad to help you, May I please know your name?
my name sachet.
Thanks Sachet! May I please know the last 4 digit of SSN?
its 5426.
Perfect! Could you please share your  policy number and claim number?
policy number is AUT 456782130, claim number is KVF5241
Great! Please allow me a moment to process your request.
okay.
Thank you for staying connected, I've checked the details the check has been already sent it will be reaching you  at registered address within 3 days. Is there anything I may help you in?