Hi
Hi there, how may I help you today?
I need to fix my mobile screen it was cracked
I'll help you with that, may I know your name and phone number?
I'm Howard 256-987-4860
Thank you Howard, could you please let me know the email address associated with the account?
how.ard@gmail.com
That's perfect! Thank you for the details, please give me a minute to proceed further.
Ya sure
I really appreciate for your patience, as you've already insured your device with our company. We'd be glad to provide the replacement, the replacement only takes places once we receive the broken device in an envelope.
Okay thank you
You're welcome! Will there be anything else I could assist you with?
No thank you
You're welcome. It's a pleasure assisting you, have a great day ahead!