Hello Drew
Hello! How may I assist you?
I need your help to fix my iPhone screen which got damaged
I'll help you out with that! May I know your name?
My name is George
George could you also help me out with your phone number and the email address associated with the account?
My phone number is 654-854-3214 email address is george2002@gmail.com
Thank you for all the information, please allow me a moment while I go ahead and check with the department.
sure
I'd like to inform you that, the replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
sure i will do that. Thank you so much for your help Drew
You're welcome! Would there be anything else I may assist you with?
no. nothing else have a good day
Awesome! Thanks for reaching out to us, I hope you have a wonderful day ahead!