hello
Hey there! How may I assist you today?
my iphone screen was cracked.please help me to fixing the problem.
Sorry to hear that! I'll be glad to help you in this regard. Could you please help me with your full name?
my name is inba
Lovely! Could you also help me with your contact number and email address?
email : inba1315@gmail.com, ph : 9790121213
Awesome! May I go ahead and confirm your details?
yes.
Perfect! Thank you for being patient in sharing the information. Please allow  me a moment, while I get back to you with a solution.
okay
I appreciate your patience in staying connected. I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
okay, thank you.
You're welcome! Is there anything else that I may help you with?
no, thank you
Excellent! Thank you for bringing this up to us, I'm glad I could resolve this for you. Have a nice day!