hi,good morning
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My device is not work
Regret the inconvenience. I'll surely help you in this regard. May I know your full name and your account number?
Moen Constance, and 6823 7902 9244
Awesome! May I also know the last 4 digits of your SSN number and if the green light on the device is blinking?
1770 yes
Alright! Not a problem. In order to avoid such issues again, I'll get a replacement done for you with a new device. Our executives will reach you within 2-3 days.
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome! Would there be anything else that I may help you with?
nothing else
Thank you for reaching out to us, we are always here to help you. Have an amazing day!