hi
Hey there, Good morning! How may I help you today?
Hi, Good Morning. My iPhone screen was just cracked.
Sorry to hear that. I'll surely help you with that. Could you please help me with your full name?
Crona Stacy
Lovely! May I know your contact number and your email address please?
contact no: 729 849 0342 email address: stacy.crona@hotmail.com
Awesome! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
Ok, I wait for your information.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok thank you
You're welcome! Let me know if there is anything else that I may help you with.
nothing else
Great! I'm glad I could resolve this for you. Have an amazing day!