hi
Hello! How may I assist you?
I WANT DISCONNECT MY CABLE CONNECTION
Just to confirm would you want to get a new cable connection?
YES
Okay nice! I'll help you get a new connection, could you help me out with your name and the account number?
DAVID AND 7894 YOU HAVE ANY DISCOUNT IS AVAILABLE
David could you also help me out with the last 4 digits of your SSN? I'll let you know about the discounts in a minute.
7894 AND 4511 OK SURE
Perfect! May I know if you're a student or an active military member or over the age of 65 years?
I AM ACTIVE MILITARY MEMBER
Great! May I know if you're a part of the Air Force, the army, the navy or the national guard?
AIR FORCE
Awesome! May I know your military ID number?
875403
Thanks! Please allow me a moment while I go ahead and check with your details.
OK SURE
I highly appreciate your patience, I'd like to inform you that we have 3 plans available, basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you prefer?
75 PER MONTH
That's a nice choice! I'd upgraded your service, would there be anything else I may assist you with?
NO THANKS HAVE A NICE DAY
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.