hai
Hello there! How may I assist you today?
yes
How may I help you today?
the status of your claim.
Sure! I'll be able to help you in this regard, could you please let me know your full name?
Bala
Thank you Bala! Could you please let me know your policy number and claim number?
THN123456789 ASD123
Amazing! Please allow me a moment to check the status and get back to you.
ok
Thank you for staying connected, I'm glad to inform you that the check for your insurance claim  has been already sent it will be reaching you at  your registered address within 3 days. Hope that was useful?
of course
Alright! I’m glad to be able to help. Have a wonderful day! Goodbye.