Hello, how may I help you with today?
hi my card is missing block this card
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
David Campos 2014 6932
Could you also let me know when was the last time you've used the credit card?
16/06/2018
May I ask if you have filed a police report?
yes
I've just blocked the card and issued a new one which will be reaching you in 2 days.
thank you so much
Your welcome, would there be anything else I may help you with today?
yes good thank you for your help bye
It was wonderful talking to you. Have a great day