Hi Jesse
Good morning! You've reached Net Link cable/media services. How may I help you today?
I want to Upgrade my Internet Speed
Sure thing! I'd be glad to help you in this regard. May I know your full name and your account number?
my name is mani my account no 896523147896
And, also could you please help me with the last 4 digits of your SSN number and the current service your on?
4 digit of ssn no 4578
And, your current service your using would be?
i am using 2mbps and i want to upgrade 8mbps
Definitely! Would you like the 8mbps to be a premium or platinum?
premium
That's actually a good choice on. Allow me a moment, I'll be right back with the changes.
Ok
Good news! Well, Mr.Mani I have upgraded your service to  premium 8mpbs fastest internet service and this leave will be applicable from the next month. Will that be okay?
ok thanks for your help
You're welcome! Would there be anything else that I may help you with?
no thanks
Thank you for reaching out to us, we are always here to help with any media/cable issues in future. Goodbye!