Hello there! how may I help you today?
HAI..I need remove some error amount from my credit card
For sure. May I know your name please?
Jace Russo
Thank you Jace, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
8876 and 7745
May I know the date and amount of the charge?
58$
Could you please be more specific about the date?
17th june
Thank you for the details. Kindly give me a minute.
ok
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
ok sir
May I know if there's any other concern?
no
Thank you for reaching out to us. It's a pleasure assisting you.