Hello there! Welcome to Act fiber net services, how may I help you today? I hope we are still connected?
Hi..I want change my personal account information in your internet service.Can you help me?
I'll help you with that, may I know your name and the 16 account number?
Nivash...7894465279451279
Thank you Nivash, may I also know the last 4 digits of SSN?
9245
Perfect! May I know what information in the account you'd like to change?
i want change name and e-Mail address..Anandkumar instead of Nivash... anandkumardelsa@gmail.com instead of nivashsansa@gmail.com
Sure! Not a problem. I've updated the changes as well. May I also know the last 4 digits of SSN?
1864
Could you please confirm the last 4 digits of SSN as well?
Yeah..Anand kumar is my brother.His SSN is 1864
Awesome! Thank you for all the details, please give  me a minute while I get this done for you.
Take your time
Thank you for staying connected, I've changed your personal information. I've updated all the information you've given. Is there anything else I may help you with? I hope we are still connected?
Yeah Thanks a lot
You're most welcome, thank you for choosing us. Have a great day ahead!