Hii
Hello. How may I help you today?
I need some help could you help me please
Sure. Could you please help me with your query?
I lost my credit card someone stolen that
I'm sorry for the loss. I'll be glad to assist you with the new one. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
My name is perumal samy 6293422 this is my credit card number 4215 this is my ssn number
Thank you for the information Perumal. Could you also help me with the date the card was last used? Did you file a police report?
No
Not a problem if there isn't any payment without your permission. But I suggest you to always report to police and file a complaint for the lost card.
I used last date 06-12-2018
I'll go ahead and cancel the lost card and issue a new one on your name.
It will be sent to you by tomorrow.
Ok thank you
You're welcome. Is there anything else I could help you with?
Nothing else Lindsay thank you
Always a pleasure assisting valuable customers. I’m glad. We aim to make your Banking experience a pleasant one. You have an amazing day ahead.