Hello, how may I help you with today?
Hello Please cancel financial charge of $5 in my credit card statement for last month It is incorrectly billed
Oh! I'm really sorry for that. May I know your name,last four digits of your SSN and credit card number?
SSN 4875 Credit card number 4657 2634 0157 4975
Thank you. May I know the date of the charge?
05/30/2018
Thank you. Bear with me for a moment while our system finishes processing your information.
Ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thank you for your help
Your welcome, would there be anything else I may help you with today?
No thank you
It was wonderful talking to you. Have a great day