hi cameron
Hello! Good Evening, Fast net cable services. How may I assist you today?
ever mondhly bill was going up can you please check
Alright! May I please know your name and account number so that I could check the details.
kavin 1245789631254789
Thanks Kavin! But the account number given by you is incorrect as it should only consist of 12 digits could you please check and let me know the correct?
ok 124578963258
Perfect! Please let me know the last 4 digit of the SSN?
4587
Great! May I please know how much extra amount was charged to you?
500
Alright! Please allow me a moment to check the details.
ok
Thanks for waiting, the reason for the hike in your bill is because your promotional rate pack has been expired. As the pack has been expired you have been charged normal rates.
ok thanks
My pleasure! Anything else I could you assist you in?
no thanks
Alright! Feel free to reach us when needed, have a great day. Goodbye.