HI
Hello! How may I assist you?
MY I PHONE SCREEN IS CRACKED
No worries, I'll help you out with that. May I know your name?
RAMYA
Ramya could you also help me out with your phone number and the email address associated with the account?
8750698757 AND RAMYA021@GMAIL.COM
Thank you for sharing the required information, please stay connected while I go ahead and check with the department.
OK SURE
Thanks you for staying connected I'd like to inform you that we are sending you a brand new phone as a replacement and I kindly request you to return the damaged phone with the delivery agent.
OK SURELY
Thank you! is there anything else I may assist you with?
NO THANKS
Awesome! Thanks for connecting with us, hope you have a wonderful day ahead!