Hey there! Good morning. How may I assist you?
hello,  My iphone screen is cracked which is insured , how can i get the insurance cover?
So sad to hear that. Would you like to have a replacement device for your damaged phone?
yes that will be great
Sure! I'll help you with that. May I know your name please?
David
Awesome! Could you please provide your phone number?
85696324587
Amazing! Could you please help me with the email address on the account?
davidgat56@hotmail.com
Great! Could you please allow me a minute to process your request?
sure
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
yes it will help thank you.
Pleasure is mine. I hope that all your queries are cleared?