hi
Good morning! You've reached Syspro Tech support. How may I help you today?
i use outlook i need software updates
Definitely! I'd be glad to help you in this regards. May I know your name and the last 4 digits of your account number?
lalli 2365
Awesome! Could you please help me with the company you work for?
Mphasis Limited.
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
ok
Good news! Your Outlook has been successfully updated to it's latest version i.e 10.25.13. And, also I have enabled the notification center in your outlook and here on the Microsoft outlook will get updates automatically.  Is that okay?
ok thank you
You're welcome! Is there anything else that I may help you with?
nothing else nothing else
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!