Hey there! How may I help you?
I have an error on my credit card account, I'd like to see that it gets removed.
I'm sorry to hear that. However, I'll do my best to help you out. Please may I know your name?
Tony
Thanks, Tony! Please could you help me with the credit card number and also your SSN number?
Tony Elijah Marko born June 12th 1953 at 12am, credit card 3345524466 and my social is 555505522 and I have other credit cards too.
Thank you for the information, sir! Please could you also provide me with the amount charged and also the date on which it was charged?
$19.95 on June 13th at 1:24am, that was a Wednesday.
That's really helpful, Tony! Please give me a minute to check on the issue.
Okay, thanks, I have my wife's social security if you need it as well.
No, sir! That would not be needed. Unless her bank charged her as well. I'm sorry, you've been charged extra. However,I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
No, do I need to do anything else?
Not really, sir. If you need my assistance for anything, you could ask. I see you don't have any queries. Have a great day!