HI
Hey there, how may I help you today?
I WANT CHANGE MY ACCOUNT ADDRESS
I’ll help you with that. May I know your name please?
BAMA
Thank you, Could you let me know the last 4 digits of SSN and the last 4 digits of account number please?
SSN - 8563 A/C NO - 4520
May I know your new address as well?
NO - 85/67 LEON ROAD CH - 85
Awesome! Kindly give me a minute.
OK
Perfect! Your address has been successfully changed to
THANKS
You’re most welcome. Is there anything else I could help you with?
I NEED TO REMOVE THE EXTRA CHARGE FROM MY CREDIT CARD BILL
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN - 8563 A/C NO - 4520
May I know the date and amount of the charge?
16/06/2018 EXTRA CHARGE OF $400
Thank you for the details. Kindly give me a minute.
OK
Thank you very much for the details. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
THANK YOU SO MUCH
You’re most welcome. Is there anything else I could help you with?