hai
Hello there! Welcome to Act Fiber net services, how may I help you today?
i want a cancel cable service
May I know why you'd like to cancel the service?
yes
May I know the reason for the cancellation of the service?
bill increase
Oh, no! I'm so sorry for that, may I know your name and the email address>?
Hannah email Hannah87@gmail.com
Thank you Hannah, may I also know the last 4 digits of SSN?
0987
Thank you for being patience, as you've failed to pay the previous month bill you're charged an extra amount. Please ensure to pay the bill on the right time to avoid inconvenience.
ok
Is there anything else I may help you with?
no thanks
You're welcome. I hope all your queries for today have been answered.
yes
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!
bye
Good day and good bye!