HI
Good morning, thank you for contacting enterprise software company, How may I help you?
My Laptop skype application is not open
Sir, what is the issue with the application? that's bothering you.
It is not open
Not to worry let's get your application checked. Could you please help me with your name?
My name is Raj
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
My company name is HCL and account no is 6745
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
After upgrade the application now it's working fine
Awesome! Would you need anything else I could help you with?
Nothing else thanks for your help
Thanks for reaching out to us.  Have a great day ahead.