hello
Good morning! You've reached Syspro Tech support. How may I help you today?
yes. an application is not working properly as i expected.
That's upsetting! I'll surely help you with that. May I know your name and the last 4 digits account number?
sur my name is robert and the last 4 digits of my account number are 2212.
Awesome! Could you please help me with your company name?
my company name is salesforce.
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
sure.
Alright! Before we go ahead with the issue, could you please help me with the application's name?
Skype
Amazing! Thank you for that. Just allow me a minute, I'll get back to you with the resolution.
sure.
Alright! As per your query, I request you to try uninstalling and re-installing the application in the device and check if that works.
sure ill try
Sure, Please take your time and let me know.
and also i have somme issue in this application like missing periodic software update.
Oh, sure! I'll help you with that as well. Please allow me a moment, while I get that done for you.
okay
Good news! I  have rectified the issue, the reason you are unable to get the updates in because the notification center at your device is unable hence, the updates are not done automatically. However, I have now enabled the notification center of your application and also updated the application for you. And from here on, you will get a notification bell or a pop message regarding the latest versions.
thank you
You're welcome! May I confirm if all your questions have been answered for the day/
i uninstalled and reinstalled the software now it works properly
That sounds great! Is that all?
yes thats all
Wonderful! Thank you for reaching out to us, we are always here to help you in any technical  issues. Have a nice day!