HAI
Hello! Welcome to Universal cable customer care. How may I help you?
I NEED A CONNECTION
Awesome! I'll try my best to help you with your query. To proceed further, may I know the name of your city and its zip code, please?
BERLIN CITY ZIP - 95114
Superb! Thank you for the details! We provide cable, internet and phone services to our customers. Which of these services, are you looking for?
INTERNET
Perfect! Thank you for the details. We have 1 GB, 5 GB and 10 GB internet data plans for you. Which one of these data plans, would you like to choose?
I NEED A 10 GB PLAN
Great! The monthly price of the 10 GB internet data plan is $250 including all the taxes. Since you are our new customer, we would like to offer you a discount of 10% on your 3 month bills. Would you like to confirm your subscription for the 10 GB internet data plan?
YES
Fantastic! I've forwarded your subscription order for the 10 GB internet data plan. You will be receiving a confirmation message regarding the same within 2-4 hours. We hope you enjoy our service. Will there be anything else I could do for you?
THANK YOU NO
You are always welcome!  Thank you for choosing our service. For any query, feel free to call us on our toll free number.
OKAY
We would love to see you again! Have a nice day ahead and take care. Goodbye :)