hi
Hello! How may I assist you today?
my phone is damaged
No worries I'll help you out with that! May I know your name?
my name pavi
Pavi could you also help me out with your phone number and the email associated with your account?
phone number : 856 963 4526
Could you also help me out with your email address?
pavi@gmail.com
Thank you so much for sharing the required information! Please stay connected while I go ahead and do the needful.
ok
Thank you for staying connected, I'd like to inform you that we have issued a replacement for your phone and you'll receive a brand new phone. I also kindly request you to send the damaged phone with the same delivery agent.
ok
Would there be anything else I may assist you with?