hi
Hey there, Good morning!
hi i want remove wrong bill credit on my account
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Nolan Nicholson
Perfect! would you please share the last four digits of your SSN?
2587
Great! would you please share the 16 digits of your credit card number?
504789632414563280
Okay, would you please help me with the date, time and amount of the charge?
19th june 175$
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request. Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $175 which you've to receive within 48 hours. Would there be anything else I may help you with?
NO
I hope that was useful,Did I answer all your questions for today?
Yes
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!