Hey there, you're connected to Star cable customer service! How may I help you today?
HI MY DEVICE IS NOT WORKING
Oh! Sorry for that! I'll right away check that! May I know your name please?
Mraz Alexis
May I know your account number?
8457 1524 8569
Could you also help me with the last 4 digits of your SSN?
9140
Is the green light on the device blinking?
YES
Please restart the router once.
YES
Is it working now?
YES
Wow! That's quick! I'm glad this was helpful. would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.NOTHING ELSE
You're always welcome! Have a great day ahead and please do reach out to us in case of any further queries.