Hello! Good morning!
GOOD MORNING
How may I help you today?
I HAVE ERROR ON MY CREDIT CARD BILL
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
ANNE THERESA
Perfect! would you please share the last four digits of your SSN?
8523
Great! could you please share the 16 digits of your credit card number?
0123456789123456
Okay, would you please help me with the date, time and amount of the charge?
12/06/2018 I HADE A PURCHASE $182 BUT IT SOWS ME A $246 STILL WE CONNECTED ?
Hey,  yes we are connected!
HELLO ANSWER MY QUESTION
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK .
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $246 which you've to receive within 48 hours. Would there be anything else I may help you with?
THANK YOU SO MUCH YES I NEED TO CHANGE MY ADDRESS
I hope I have answered all your questions for today?
NO , I NEED TO CHANGE MY ADDRESS ...
Hey, sure! We are always here to help you in any regards. Okay, could you please share your new address?
17,THALA STREET , NEW ERSY , NY-8521
Hey! I've updated your address, you'll receive a notification on your banking application about the same shortly. Kindly, acknowledge it.  Would there be anything else I may help you with?
NO THANK YOU
Okay, could you please share your new address? I hope I have answered all your questions for today?*
HEY WHATS YOUR PROBLEM ALREADY ILL SENT THE ADRESS STILL YOU KEEP ON THE SAME QUESTION . DON'T WASTE THE TIME HEY COMMON WAKE UP SAM
I'm really that your upset, But it was sent due to some technical error, That's why the correct message was sent again.
YES PERFECT
I hope I have answered all your questions for today?*