hello Alex
Hello, how may I help you with today?
I need to order a new credit card. Mine has expired
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
sure my name is Latonya Simms and the last 4 of my ssn is 5223 and the last 4 of the expired card is 5288
I advise you to shred the old card as I've issued a new one which will be reaching you in 2 days.
wow, great job Alex. thank you so much. I will destroy the old card, and you have an awesome day
Your welcome, would there be anything else I may help you with today?
you have done everything I needed. that will be all
It was wonderful talking to you. Have a great day