hi
Hello! How may I assist you?
any discount available in your company
May I know if you're existing user or a new user?
existing
Great! Would you like to get a new cable connection or you already have a connection?
already have a connection
Nice! May I know your name and the account number?
jimy 98587478965874
Jimy could you also help me out with the last 4 digits of your SSN?
6985
Perfect! May I know if you're a student or an active military member or over the age of 65 years?
student
Nice! May I know in which college are you studying?
anna university pollo25874 2011
Should I confirm pollo25874 as the student ID number?
yes
Okay may I know the year in which you are going to graduate?
2011
I'm sorry but if you've graduated in the year 2011, you're not a student anymore right?
2013
I'd like to inform you that the graduation year should be 2019 or after that, because only then you'll be treated as a student. As you've graduated in the year 2011 you are not a student anymore and I wouldn't be able to help you out with the discounts and the promotions.
sorry i forgot
I'm sorry could you please be a little clear with your response?
i complete  BE 2013 to 2017 in this year
As you've completed your studies in the year 2017 I'd like to inform you that you won't be treated as a student anymore.
ok
Would there be anything else I may assist you with?
ok no thanks
Thanks for reaching out to us, hope you'll have a wonderful day ahead.