HAI SIR
Good morning! You've reached Syspro Tech support. How may I help you today?
I WANT TO UPDATE MY SKYPE TO THE LATEST VERSION
Absolutely! I'd be glad to help you in this regards. Could you please help me with your name and the last 4 digits of your account number?
ROBERT AND 6644
Awesome! Could you please help me with your company name?
MICROSOFT COMPANY
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
OK SIR
Good news! Your Outlook has been successfully updated to it's latest version i.e 10.25.13. And, also I have enabled the notification center in your outlook and here on the Microsoft outlook will get updates automatically.  Is that okay?
OK SIR THANK YOU
You're welcome! Let me know if there would be anything more I could do for you.
NOTHING SIR THANK YOU
Wonderful! Thank you for reaching out to us, we are always here to help you in any technical  issues. Have a nice day!