Hello
Hi. How may I help you today?
I was wondering if you could please help me close my account?
Sure. Could you please help me with your full name and the last four digits of your account number? And also the last four digits of your SSN? Are we still connected? If there's no reply for the next 5 minutes this chat will be disconnected automatically.
Yes yes, my name is bobby johnson, and my last 4 of the account number is 1111, and the last 4 of my SSN is 6942
Could you please help me with your full name and the last four digits of your account number and SSN? Thank you Bobby. We will go ahead and close the account ending with 1111. Is there anything else I could you with? Are we still connected? If there's no reply for the next 2 minutes this chat will be disconnected automatically.