Hi
Hello! Welcome to Blue Fire Software company, how may I help you today?
whatsapp meesage is not received
Oh,no! That's upsetting however, I'll help you in a best way. Could you please help me with your name and the last 4 digits of account number?
lucia and 8759
Thank you, Lucia! May I know the name of your company you're working at please?
Infosys Limited.
Thank you very much for all the details, I hope you've upgraded to the latest version of Whatsapp. However, could you please check if the issue is the same in other computers or operating systems?
no
Not a problem, please allow me a moment while I reinstall the whatapp for you,
ok
Great! I really appreciate for staying connected, I've reinstalled the Whatsapp application for you. Could you please send me a message from your Whatsapp so as to know if it's working in a proper way?
ok yes its working proper
That's awesome! Would there be anything else I may help you with?
nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have an awesome day ahead!