Hello! Good morning. You've reached LMT Airways. How may I assist you today? Hello! Good morning. You've reached LMT Airways. How may I assist you today?
Hi there, Good morning! Could you please check my seat number for me and confirm?
Hey there! How may I help you?
Could you please check my seat number for me and confirm?
Sure! I'll help you with that. May I know your last name please?
Joffe
Alright Joffe! Could you please share the booking confirmation number?
I think it was 2Y1100881
I apologize. Booking confirmation number is a 6 character code with both numbers and letters. Please verify that and provide a valid code.
2Y1100 ??
Thank you for the confirmation. Please allow me a moment to check with the resources.
Okay
Thank you for waiting. Your patience is greatly appreciated. Your seat number is B3 and it is an aisle. Is there anything else I might help you with?
Well, yes, could you possibly change my aisle seat to a window seat?
Of course! Seat number D1 is a window seat and it is available. Would you like to take that?
Yes thank you, that sounds great!
Fantastic! Thank you for reaching out to us. Have a great journey. Bye.
Can you also send me boarding pass?
I'm so sorry. I'll surely help you with that. May I have your email address please?
e.joffe@hotmail.com
Perfect! You'd be receiving the boarding pass on the day before your journey. I hope that all your queries are cleared?
Thank you so much!
Pleasure is mine. Would that be all?