Good Morning Sam!!!
Hey there, Good morning! How may I help you today?
Hi Sam, I would like to view my current and previous month bill. Can you help me with it?
Of course, I'll definitely assist you in this regards. May I know your full name and the last four digits of your SSN?
My name is Mary Williams and SSN is 3578
Thanks a ton Williams for helping me with your details. As per your request I've checked here, You're subscribed to Internet and cable service. The current month bill for your account is $24.50 (Sept) and your previous month bill amounts to $21.22 (August).
Thank you so much Sam. Can I able to know charges for platinum service?
Awesome! Sure, I'd like to inform you that, your are currently using basic cable plan (50 channels). We've exciting offer for all our existing customers, You can now subscribe to platinum plan for $50 only and you get access to all the channels.
Oh that's great to hear. Please change my plan immediately. I would be happy to use this offer.
Amazing! Sure. I've changed your cable plan. How may I assist you further?
No more assistance needed. Thanks for your support in all cases. Have a great day. Good bye
Great! I'm glad I could resolve all your queries. You'll get a confirmation email regarding the change of cable plan and from the next month platinum cable plan will get activated.
Thanks & Bye!!!!
You're welcome, Thanks for connecting to us. Please feel free to contact us for any further assistance. have a great day ahead! :)