hi
Hello there! Welcome to Act fiber net services, how may I help you today?
i need new cable service
I apologize, could you please be more specific with your concern?
i need new cable connection with discounts
Sure! May I know your name and the last 4 digits of SSN?
my name is kumar my ssn number is 7826
Thank you Kumar, may I also know the 16 digit account number?
my account number is 4213587960124509
Perfect! May I know if you're a student or an active military member or a person over the age of 65?
yes
Could you please let me know if you're a student or an active military member or a person over the age of 65?
i am student i am a student
Thank you very much, could you please let me know which year you'll be graduated?
2019
Awesome! May I know the ID number as well?
756123
Perfect! Could you please let me know the university you attend?
prist university
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. Could you please let me know which plan you'd like to choose?
premium
Sure! However, the premium cable contract serves only 75 channels and has only 10% discount and the platinum cable contract serves all the channels and has the higher rate of discount.
okay
Do you want to switch from premium cable to the platinum cable?
no sir
Not a problem, you're now upgraded to the premium cable for the next 3 months.
okay sir
Awesome! Is there anything else I may help you with?
no sir thank you
You're welcome, thank you for reaching out to us and choosing us. Have an awesome day ahead!