Hello Drew.
Hello there, how may I help you today?
I have an error on my credit card bill, so could you help me please to resolve and remove the extra charges.
Sure! I'm here to help you out, could you please help me out with your full name and last 4 digits of your SSN?
Myname Richard and my SSN 3937
Great! Could you also please help me out with your credit card number?
Yeah sure, my credit card number is 5498 1256 0374 8014
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
yeah obviously, 13th june, 2018 and the amount of charge 60$
Okay great! Please allow me a moment while I do the needful.
okay, Mr. Drew
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $60 from your account.
Thank you very much. i want to change address of my account.
Sure! Could you also please help me out with your new address?
1249  Mutton Town Road, Portland WA 87204
Okay great! Please allow me a moment while I do the needful.
Okay.
I highly appreciate your patience, I would like to inform you that your address has been successfully updated to 1249 Mutton Town Road, Portland WA 87204.
Thanking you very much. glad to talk with you.
Awesome! I'm glad I was of help! Thank you so much for your cooperation! Have a great day!