Good afternoon. I would like to inquire about my checking account balance.
Good afternoon. Yeah sure. May I know your name please?
My name is Amy Martin
Hey Amy, May I also know your last 4 digit SSN and account number?
last 4 of social are: 1234 and account # is: 9876543210
Thank you Amy. Kindly please give me a minute.
you got it
Thank you for staying connected Amy. Your account balance is $5000. Are we still connected Amy?
yes - great thank you.
You're welcome Amy. What else may I help you with?
that'll do it. have a great day
Thank you for reaching out to us. Please feel free to reach out for any further queries.