Hello, how may I help you with today?
pls check my account balance
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
Prince. SSN 8475
Thank you for the information. Could you help me with the last four digits of your account number?
2497
Thank you. Please allow me a moment to check the account balance
ok
Thank you for waiting patiently your account balance is $20.
Ohh ok thanks for your support
Your welcome, would there be anything else I may help you with today?
No
It was wonderful talking to you. Have a great day