HII
Hey there, how may I help you today?
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
I'll help you with that. May I know your name please?
PRAKASH
Hey Prakash, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN 4525 , A/C 2568
Thank you Prakash, May I know the date and amount of the charge?
01/06/2018 250$
Kindly give me a minute to proceed further.
OK
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
OK
Awesome! Is there anything else I could help you with?
NO THANK BYEE
You're most welcome. Have a great day.