hi
Hey there! How may I help you today?
this is marie my credit card was lost
Hey, Marie! Don't worry, I'll get the card blocked for you. Please share your card number and the SSN.
OK SSN NO : 8967
Thank you, could you also share your card number please?
8964 7857 9658 3648
Sure, thank you. Please could you tell me when was the card last used?
LAST USE ON 06/22/2018
Okay, was a report filed with the police regarding this issue?
YES I DID
That's good, please give me a minute to work on it.
OK
Upon your request I've blocked the card. You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?
OK
Wouldyou need anything else?
NOTHING ELSE
Always a pleasure to assist customers like you. Have a great day!