Hello!
Hey there! What can I help you with today?
I have a car but I see that I don't have an insurance proof for it. Would you be able to help me in getting that.
Sure, absolutely! I'll be happy to do that for you. May I please know your name?
My name is Dhamorikan Delvis.
Thanks, Ms Delvis! Please could you provide me with the complete policy number?
The policy number is RTY515179098.
Perfect! I'll also be requiring the complete claim number.
Okay! Why do I need a claim number for that?
I'll be requiring the policy and claim number to  access your account and check the status. Without the details, I'll be unable to help you do that.
Great! That's what I needed. I want to check the claim status however the claim number is DRE562.
Perfect! No problem about that. I'll be happy to cater to both your needs. Please allow me a moment.
Sure!
Thanks for staying connected. I've processed your request. You'll be receiving a mail to your registered address in the next 48 hours. I see you want to check the status too.  The payment has already been initiated. You'll be receiving the check in three days. Would you need anything else?
Yeah.I wanna check the status too. Thank you so much. Pl ignore the above message.
Sure, no problem about that, Ms Delvis! I'm glad I could help. Thank you for reaching out to us. Have great day!