Hello, how may I help you today?
My credit card bill shows an error
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Vella Samy 2439
Thanks Vella. Could you please share the complete credit card number?
3904809230483
All right. Please tell me the date and the time of the error.
05/15/2018 14:00
All right. What was the amount charged?
3100
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
Nothing else Thank you so much
You're welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.