Hi! How are you?
Hello there! I'm doing great, thank you. How may I help you today?
I need your help in getting an insurance proof for one of my car. Sorry, I need to know about the status of the claim, can you please help?
Absolutely, I'll help you with that. May I know your full name please?
Sure, I'm Kareena Kapoor.
Awesome! I'm already your fan now.
Thank you.
Could you please share your Policy number with me?
Okay, my policy number is RED6543789032.
Great! May I have your Claim number please?
Alright! It is MON123.
Sorry to get this late to you. Please share your correct policy number.
Oh sorry my bad, it's RED654378903.
Awesome! Lastly may I know your house address please?
fine, my address is 13/g/90, Juhu, Mumbai.
Thank you. Could you please hold on a moment till I verify your credentials with my team?
Sorry again, I made a mistake with my claim number it is FER123.
No problem. I'll take that and correct it with my team.
Thank you.
Good news! The documents will be delivered at your address within 24 hrs. Is there anything else I can help you with?
Thank you, It is a pleasure to here that. Nothing else for the moment.
Please also note that the process has been initiated and will reach you at a max of 3 days. We look forward to serve customers like you. Hope you have a nice day!