Hello and welcome to Excel software enterprises. How may I help you today?
Hi skype message is not send
Oh! That's really unfortunate to hear! I'll try my best in helping you to fix your issue. Could you please help me with your name and the last 4 digits of your account number?
praveena and 9728
Awesome! May I also know the name of your company, please?
Infosys Limited.
Awesome! Thank you for the details! May be that's happening because your Skype version is expired. Would you like me to upgrade your version to the latest version for you?
yes
Great! I've upgraded your Skype version to the latest 9.7.2 version. Hope that helps. Could you please try resending the messages and let me know if the issue is resolved or not?
ok i trt it
Alright! May I know if you are able to send messages from Skype now or not? Hope we are connected?
yes connected sending now
Superb! I'm glad your issue is fixed now. Will there be any other query?
no queries
Thank you for staying connected! For any query, please feel free to call us anytime on our toll free number. We are always at your service! Have a great day ahead and take care. Goodbye