Hi
Hello there! How may I help you?
I need to fix my mobile screen it was broken
I'm sorry, I can't help you in fixing your phone screen, but I can help you get a replacement, would you like me to do that?
Okay
Alright! May I please know your full name?
I'm Bernandez
Thank you Bernandez! May I please know your contact number and email address?
458-796-2301 bernandez.45@gmail.com
Great! Please allow me a moment to see what could be done and get back to you.
Ya sure
Thanks for staying connected,  good news I'll be able to replace your damaged phone with a new one. I request you to please return the damaged phone in an envelope, the new phone will be delivered as soon as we get the damaged piece.  Will there be anything else I may help you in?
No thank you
Alright! Feel free to reach out to us when need, have a great day. Goodbye.