HAI
Hello! How may I help you today?
I WANT MY INSURANCE COPY
Okay I'm here to help you out! Could you please help me out with your name and last 4 digits of your SSN?
NAME - JENNIFER SSN - 6897
Awesome! jennifer for me to find your documents I'd be requiring more information. Could you help me out with the make and model of the car?
AUDI Q7 2016
Thank you so much for sharing the information! Please allow me a moment while I go ahead and check with the documents.
OK
I highly appreciate your patience, I'd like to inform you that the documents will be mailed to the address on the file at the earliest.
OK THANKS
You're welcome! Would there be anything else I may assist you with?