hello
Hello. How may I assist you today?
Need your help to resolve Report an error in My credit card bill
Not a problem! May I know your full name?
Ronald Jacob
Perfect! May I also know the last four digits of your SSN?
6734
I'd also require the complete 16 digit credit card number.
6572876497276465
Thank you. Could you help me with the date and amount of the charge?
charged amount is $175. Date : 05/22/2018 Time : 4:30 PM .. Payment paid for Ebay
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok Thanks
You're welcome! Would there be anything else?
No
Great! Looking forward to seeing you soon.