Hello! Good morning!
I need help regarding my credit card
How may I assist you today?
I lost my credit card yesterday
Okay not at all a problem, I'll help you with that, May I know your first and last name please?
Anuradha srinivasan
Perfect! May I also know the last four digits of your SSN?
1982
Great! would you please share the 16 digit credit card number?
5677216698421982
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
06/11 06/11/2018
Okay, well Anuradha did you file a police report about the lost credit card?
not yet
well Anuradha, you'll first have to file a police complaint as per our banks policy, then I'll be able to proceed with the further procedure.
Ok. I will report it today
Thanks dear customer for being so cooperating with us, after you file a police report, please feel free to contact us at anytime, we are here to help you out! However, I've also requested for a follow up about this. our legal support team will get in touch with you and help you in this regard. Is there anything else I may help you with today?
No. Thank you for your help I will contact you soon after reporting
Your most welcome, We are always here to provide you the banking experience, Have a great day ahead, Goodbye.