Hi I wanted to close my account
Sure thing, could you please help me out with your full name?
Priyanka Chopra
Great! Could you also please help me out with last 4 digits of your account number and SSN?
6548 and 1236
Awesome! Please allow me a moment while I do the needful.
OK
Thank you so much for being patient, I would like to inform you that your account states a balance of $200, would you want me to transfer the amount to another account?
Yes and then close the account
Okay great! Could you please help me with the last 4 digits of the account to which you want the amount to be transferred?
5896
Okay great! Please allow me a moment while I do the needful. I highly appreciate your patience, I would like to inform you that I've successfully transferred $200 from the account ending with 6548 to the account ending with 5896.
and did you closed the account 6548 ?
I would also like to inform you that I've successfully closed the account ending with 6548.