Hi Jesse
Good morning! You've reached Net Link cable/media services. How may I help you today?
I want to upgrade my Internet speed
Sure thing! I'd be glad to help you in this regard. May I know your full name and your account number?
My Name is Ganesh Kumar and My Account no is 874596125478
And, also could you please help me with the last 4 digits of your SSN number and the current service your using?
My SSN is 5985 and Now I am using 2 MBPS it will be upgrade to 8 MBPS
Thank you for the information Mr.Ganesh. Could you please allow me a moment, while I get this done for you?
Ok
Good news! I'd like to inform you that, I have upgraded your service to 8mpbs fastest internet service and this leave will be applicable from the next month. Will that be okay?
Ok please do it
Awesome! Would there be anything else that I may help you with?
Nothing else thanks for your help
You're welcome! Thank you for reaching out to us, we are always here to help with any media/cable issues in future. Goodbye!