hi
Hello! Good morning. Welcome to media cable services. How may I help you today?
my internet bill is too high
Oh that's bad! Could you please help me out with your name and 16 digit account number as well?
7865 5435 8976 3209 and nila
Thank you Nila! Could I also have the last four digits of your SSN for verification purpose?
7120
Nila, I see that there has been over downloading from your side and your limit has exceeded also I would like to add that your contract has expired suddenly and you no longer have the promotional rate. The sudden hike in the government taxes also have reflected in this month's bill.
ok
Okay! Is there anything else I could help you out with for today?
nothing else
Alright! Have a good day! Hope to assist you in the future again. Goodbye!