Hey there, how may I help you today?
I wanted to inquire if company's new lower rates are available to me
I'll be glad to assist you with that.  May I know your name please?
Aman
I'll assist you with the rates however, please visit www.bank.com that'll direct you to get details regarding the lower rates.
OK
Perfect! Is there anything I could assist you with?
No
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns.