Hello! Good morning! I'm glad to assist you today. How may I help you?
hello Sam, My iphone has been damaged.. can you help me fix it
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
Albert Gibson
Hey Albert, Could you please share your phone number and email address on your account?
5434556655  alby4345@gmail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
sorry my email address is alby4544@gmail.com
Alright! No worries, I'll change that.
thanks
Perfect! I've contacted our team and requested them for a replacement, your getting a brand new phone as you've insured your phone with us. Isn't that amazing? but you'll have to send your current device(damaged device) in an return envelope.  I hope that would be okay?
oh thank you so much yes I will send it back
You're welcome, Is there anything I may help you with today?
nopes. thx bye
Perfect! Thanks a ton for being patient and cooperating with us! It was pleasure assisting you. I hope you've an amazing day ahead! Goodby