hi good morning
Good morning! You've reached Syspro Tech support. How may I help you today?
i use skype ,but app is not working
Not to worry! I'll definitely fix this up for you. Could you please help me with your name and the last 4 digits of your account number?
name:lio no:9846
Awesome! May I know the company you work for?
fpl group inc
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you?
ok
Good news! I've looked into the issue and it seemed  to be that, the version of the application you were using was the old one and hence, the application wasn't getting accessed. However, I've upgraded it to the latest version. And, could you please check and let me know if the application is getting the access?
ok i check
Great! Is there anything else that I may help you with?