HAI
Hello! Thank you for connecting to AIM Technical services department. How may I assist you?
I WANT TO UPDATE MY SKYPE
That's a good thing, I'll help you in updating your Skype application. May I know your name and the last 4 digits of your account number?
JESI 5678
Perfect! Jesi, could you also let me know the name of your company?
P CO LTD
Thank you for providing all the required information. Please allow me a moment while I go ahead and update the application for you.
OK
I highly appreciate your patience. I'd like to inform you that your application has been successfully updated to the latest version of 2.01.02.
OK
I hope your issue has been resolved?
YES RESOLVED
That's amazing! Would there be anything else I may assist you with?
NO THANKS
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead!