hai
Hello! How may I assist you?
change my service
Sure thing! May I know your name and the account number?
pandian 521345631278
Pandian could you also help me out with the last 4 digits of your SSN?
5612
Perfect! May I know which service are you using currently?
my using internet
Just to confirm are you using internet service right now?
confirm
Okay, would you like to upgrade that to a faster internet service?
okay
Great! According to my sources you're using 10 MBPs speed internet right now, would you want me to upgrade it to 25 MBPs or 50 MBPs or 100 MBPs speed?
ok thanks
May I know which one would you prefer 25 MBPs or 50 MBPs or 100 MBPs speed?
25mb
That's a great choice! I'll upgrade your service right away which will be activated in the next 24 hours.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
ok good bye
Goodbye!