hi
Hi there, how may I help you today?
My iPhone screen was just cracked.
I'll help you with that, may I know your name and phone number? I hope we are still connected?
yes I am Babu Kan, Ph:989 786 9876
Thank you Babu, may I know the email address?
nathan38@gmail.com
That's perfect! Thank you for the details, please give me a minute to proceed further.
ok
I really appreciate for your patience, as you've already insured your device with our company. We'd be glad to provide the replacement, the replacement only takes places once we receive the broken device in an envelope.
ok I send my old thank you
My pleasure! Will there be anything else I could assist you with?
Nothing else, Thank you for your information.
It's a pleasure assisting you, have a great day ahead!