Happy Morning :)
Hello! My name is casey. A very good morning to you too. How may I help you today?
I have some issues in my internet . Not getting connected and its very slow too. Can you help me to fix the issue
Yes! I'll surely help you in doing that and I do apologize for the slow internet service. May I know your name please?
James Mathew
Thank You!
I also found my bill goes on increasing every month. So I feel its better to change my service.
Sure! May I know what service are you currently using?
Data one. I face lot of problems with it.
Oh! I apologize. What service would you like to go for?
Any service that would give a perfect internet service for me without glitches.
I see that you're using the basic plan at this moment and that's the reason of low speed. I'd upgrade your plan to premium speed which will help in getting faster internet service. Are we still connected?
Yes ...sorry for delayed reply Please upgrade to premium service. I hope my problem will be cleared after that I think?
Sure it will. So I've updated the same for you.
Thank you so much.
Also. I'd like to know that how much extra was charged in your basic plan?
$200
Alright! I see that the government tax has been increased just as per last financial budget and due to this the rate became higher. The same was informed by mail however it's okay in this premium plan the rate is fixed as mentioned
Thank you so much. I think i won't face any extra bill in this plan . Thanks for your valuable assistance. Have a nice day.. Bye
Sure! You will not face any other inconvenience like before. Anything else I may help you with today?
please update my email to the service. its alliswell@gmail.com
Thank you! Sure I'll do that right away! May I know your old email Id as well.
its winatall@mail.com
Thank you so much. I've gone ahead and updated the new email id for your reference. Anything else I may help you with today?
No more queries. Thank you so much. Have a good day..Bye
You're welcome! I hope you've a great day ahead. Goodbye!