HAI
Good morning, thank you for contacting enterprise software company, How may I help you?
an application not working as expected, missing periodic software updates,outlook
Not to worry let's get your application updated. Could you please help me with your name?
JOHN
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
DELL 5674
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
OK
Is it working fine?
THANK YOU YES
Awesome! Would you need anything else I could help you with?
NOTHING
Thanks for reaching out to us.  Have a great day ahead.