Hey there! How may I help you?
I have just lost my credit card!
I'm sorry to hear that I understand you're upset, and I will do my best to help you. Please may I know your name?
Charlie
Don't worry,Charlie! I'll block your card for you soon. Please could you share with me the credit card number and also your SSN number?
My credit card number is 123456789101112; My SSN number 377-64-3654
Thank you. Please could you provide me with the date on which the card was last used?
Probably on 24/06/2018
Thanks again.Have you filed a report with the police regarding this issue? I hope we're still connected?
No. Firstly I wanted to know what I could do in a situation like this so I thought calling you was the best thing to do. If you think I should fill a report, I will do it right away.
Absolutely, you did right thing reaching out to us. As blocking the card is the best way possible to prevent misuse. I appreciate your effort to find time to reach us out. However, if the card is missing for a long time, it is advisable to file a report. I'll be blocking the card now, if you find the card you can reach out to us to unblock it.
Since the card is blocked, I should not be worried about someone being able to use it and cash out all the money I have? Am I right?
Yes, Charlie. You need not worry about the card. It's been blocked already. Would you want me to request a new card on your behalf?
It would be appreciated, yes,  since I do not have any clue where my credit card is.
Sure, I'll be glad to do that. Please allow me a minute to work on it.
Take your time. Just tell me when you have the confirmation that it is on its way to my home.
Thank you for staying connected. I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?