Hello
Hello there, How may I help you today?
This is Randy
Thanks. To get your bank details I would need your last 4 digits of SSN
2136
Perfect. Could you please provide me your complete credit card number.
8965 2103 2105 8741
I apologize. Could you please elaborate the query so that I can assist you in the best possible way?
My card was fully damaged. I need to apply the new card?
Thank you. Could you please provide me the date when card was last used.
06/05/2018
All right. I will go ahead and initiate a new card which you should receive in a few days.
If there any new card launched now?
I apologize. However the card which will be sent to you will be the same which you were using. For more updates I request you to visit our nearest bank branch.
Fine Casey. Thank you. Have a great day. Good Bye.
My pleasure. Anything else I may help you out with?
Nothing Casey.
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