hi
Hey! How may I help you today?
I wanted to report an error in my credit card bill and I want it to be removed now
Surely I will help you. May I please know your first and last name?
Mahela jayawardene
May I also know the last four digits of your SSN?
2254
I'd also require the complete 16 digit credit card number.
8521125485475484
Thank you. Could you help me with the date and amount of the charge?
It happened on 10th june and the time was 2 pm and amount was 125 dollars and my transaction code was SDFR1254
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK
You're most welcome. Would there be anything else I may help you with?
Bye No
Looking forward to seeing you soon. Good day!