Hi there, how may I help you today?
I want to check my account balance
For sure, May I know your name please?
My name is Raja Sudalai
Hey Raja, Could you let me know the last 4 digits of SSN and account number please?
SSN No 2477 & Account no 1314
Awesome! Kindly give me a minute.
Ok
Thank you for staying connected, Your balance for the account ending with 1314 is $1000.
Good Spencer
Thank you Raja, Is there anything else I could assist you with?