Good morning, I hope you can help me. I'm moving to a new city and would like to change my cable service to my new home.
Hello! Good Morning, I will surely help you out with that, Could you please help me with your name and 16 digit account number?
My name is James Fredricks. Account number is 38761258-91757446
Thank you James, Could I please know the details of your new house location so that we could take the procedure further?
Yes, I'm moving to Ocala, FL. The address 656 Smith Street NW. The old address is 8781 Fort Knox Drive in Gainesville, FL
hank you James! Here I can see that you've been using the platinum cable service so I have gone ahead and updated the same along with your new house location, our associate would visit your house and help you in setting up the cable connection. However you would be getting a conformation message in an hour or two saying that your service has been activated at your new location.
That's fine. I'll be on the lookout for the confirmation message. Do you need any other info from me?
No that's all for now! I would keep you updated about the service installation. However I would be contacting you again if I would need any further info from you. But as of now please be assured that your service would be installed very soon.
Thank you
You're Welcome! Is there anything else I could help you out with for today?
No, that's all
Alright! Have a good day, hope to assist you in the future as well. Goodbye!