Hello
Hey! A very good morning to you. How may I help you today?
I have lost my credit. can you help me to block it?
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name is John Smith
May I also know the last four digits of your SSN?
The last 4 digits of SSN is 4531
I'd also require the complete 16 digit credit card number.
My credit card number is 4954 0381 6754 5642
Thank you. Could you help me with the date when the card was last used?
It was used on 14/06/2018
And was a police report filed?
Yes. I have filed a police report
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you so much for your help Riley.
You're most welcome. Would there be anything else I may help you with?
No else. Thanks a lot
Have a great day ahead. Looking forward to seeing you soon.