Hello there, How may I help you today?
error my credit card bill and ask the charge removed
I apologize for the error However I would be glad to help you out in this regards. May I know your name please?
jinosh
Thank you Jinosh. To pull up the information I will require your last 4 digits of the SSN.
4242
Perfect. Could you please provide me the last four digits of your credit card number.
1234
Thanks. To process the request I'll now require the date of charge, time of charge and the amount of charge.
june12,2018 and 25000
Thanks for all information. Lastly I'll require the time of charge.
2.30pm
Awesome.I have processed the request and the charge of 25000 has been removed. I do apologize for the inconvenience caused.
ok thank you.
My pleasure. Anything else I may help you out with?
please tell more information what agent asked
I apologize however could you please elaborate the query so that I can assist you in the best possible way?
when asked about date of charge include the time and amount in the same response helo
I apologize, However I have resolved your query about the charge. If anything else id there please let me know so that I can help you right away.
ok thank you for your help
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