hi
Hello, how may I help you with today?
i want remove wrong bill credit on my credit card
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Sanaa Robbins 5674 8932
Thank you. Could you please let me know the date of the charge and amount of the charge?
25th 80$
Thank you. Give me just a moment while I update that for you!
okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
may i know comapany's new lower rate
I'd love to help you on this one however one of our employee will get back to you personally about this one
thank you so much
Your welcome, would there be anything else I may help you with today?
no thanks
It was wonderful talking to you. Have a great day