hi
Hello! Good morning!
please remove error bill on my credit card
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards.
sure
May I know your first and last name please?
raiza jose
Perfect! would you please share the last four digits of your SSN?
4589
Awesome! Also, may I please know the last four digits of your account number??
5602
Okay, could you share the date and amount of the charge?
17/06 75$
Thanks for being patient and sharing all that information, please allow me a moment.
okay
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $75 which you've to receive within 48 hours. Would there be anything else I may help you with?
thank you so much bye
Did I help in solving all your queries for today?