HII
Hey there, I hope your having a good day!
I HAVE CREDIT CARD BILL CHARGE TO REMOVED
Oh! I'm so sorry for that, we have been working on this issue, I can understand that it is wrong to be charged incorrectly. our technical team is working on this they will resolve this issue as soon as possible.
OK
For now I'll try my best to help you in this regard, May I know your first and last name please?
RAJ KUMAR
Perfect! would you please share the last four digits of your SSN?
4800
Great! could you please share the 16 digits of your credit card number?
4628506048284652
Okay, would you please help me with the date, time and amount of the charge?
22/06/2018 $500
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $500 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our IT team.  Would there be anything else I may help you with?
OK THANK YOU
You're most welcome, I'm glad that I could resolve this for you. It was really my pleasure assisting you. Have an amazing day ahead.