Hello, how may I help you with today?
HII I HAVE CREDIT CARD BILL CHARGE TO REMOVED
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
YASER SSN:9800 CREDIT : 4589
Thank you. Could you please let me know the date of the charge and amount of the charge?
22/06/2018 $ 500
Thank you. Bear with me for a moment while our system finishes processing your information.
OK THANK YOU
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
OK I NEED CHANGE ADDRESS IN A/C
Could you please help me out with the new address?
NO : 256 LIGHT HOUSE ROAD BRIDGE TOWN AL75315
Thank you. Give me just a moment while I update that for you!
OK
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
OK THANK YOU
Your welcome, would there be anything else I may help you with today?