Hi charlie
Hello! How may I help you today?
my insured iphone screen got cracked, please help me to fix the screen
I'm sorry to hear about your phone. Surely, I'll help you get a replacement. Please may I know your name?
daniel kumar
Thanks, Daniel! Please could you help me with your contact number?
1258963258
Perfect! I'll also be needing the email address associated with the account to help you further.
dkumar81@gmail.com
That's great, Daniel! Highly appreciate your patience in providing the details. Please stay connected while I get this done for you real quick.
Thank you charlie
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
ok charlie
I'm glad I could help. Is there anything else that I might help you with?
no
Always a pleasure to assist you. Have a great day!