Hello! How may I help you?
Hi,order a new card as the old one expired for me
Sure, I'll be happy to do that for you. Please may I know your name?
Donald
Thank you, Donald. Please could you also help me with the credit card number and also your SSN number?
My credit card number 625837516987256 and  SSN number 36589675.
That's great! Please allow me a minute to work on your request.
ok
Thank you for staying connected. I’ve initiated a request for a new card, you’ll be receiving it within the next 48 hours. You’ll also be receiving a confirmation e-mail shortly. Would you need anything else?