Hey there, how may I help you today? I hope we are still connected. If there's no response the chat will be ended in a minute.
hi sorry
Hi there, how may I help you today?
My credit card was stolen by 13/06/2018
I'll help you with that, May I know your name please?
Could you help me to arrange for new card Name is Karthik I hope we are still connected.
Sure thing Karthik, May I know if there's already a account in our bank?
yes i have an account in your bank
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
credit card no is  5684986523145698 and last 4 digit no of credit card is 5698
Thank you so much for the details, I'd like to know if there's any complaint about the lost card to the police?
yes, i already given the details to the police station.
Good job Karthik, May I also know when was the last date the card was used?
The date is 13/06/2018 i have used last
Thank you for the details Karthik, Kindly give me a minute.
ok, noted and waiting for your reply
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
Thanks for seeing this message and thank you very much for you quick effort.
Always a pleasure. Is there anything I could help you out with?
No thanks
You're most welcome. Have a great day.