Hello. How may I help you today?
Good Evening.
A very good evening!
Yeah so I need to ask for iPhone screen which cracked and need to fix the screen. Can you help me with this regards? I have the insurance for the same. Please check and let me know.
Sure! I'll find the best solution for you. May I know your full name please?
Jia Malhotra
Ms.Malhotra, could you also share the registered phone number and the email address please?
The number is - 6598569415 huih@gmail.com
Thank you for the information. Kindly allow me a moment while I check this for you?
Are we connected?
I'm sorry to inform but, as I've checked with my resources, I see that the insurance has been expired 1 week ago. I request you to kindly visit a nearby Iphone store, and they'll definitely help you with your cracked screen. Would there be anything else apart from this I may assist you with? I hope we are connected?
But how did that happen?
You can check the documents for the expiry date and contact the insurance company for extending your phone's insurance.
Oh okay
Would there be anything else apart from this I may assist you with?
May the details are noted down. Would like to correct my number. it's 586523594 Please do the changes immediately.
Sure! Not an issue! I see that the number was been updated a while ago.
Okay, thank you so much.
Have a great day! Goodbye!