Hey! How may I help you today?
hi
Hello.
my credit card was charged extra amount
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
dinesh gayath
Perfect! May I also know the last four digits of your SSN?
4555
I'd also require the complete 16 digit credit card number.
5454545425415142
Thank you. Could you help me with the date and amount of the charge?
16-06-18 $25
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
ok thank u
You're most welcome. Would there be anything else I may help you with?
i want to change my account address
Sure! May I know the new address?
11/125, Xander street, USA
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
oh, thank you.. can u tell me about " the company's new lower rates i saw in a commercial are available to me.
You can visit our official website i.e. www.abcbank.com and check with the details.
hmmmm. ok..,
Would there be anything else I may help you with?
nothing else
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.