HI
Hey! How may I help you today?
I HAVE LOST MY CREDIT CARD
Sorry to hear that. Surely I will help you. May I please know your first and last name?
AMMU
Perfect! May I also know the last four digits of your SSN?
9900
I'd also require the complete 16 digit credit card number.
9563214751025145
Could you help me with the date when the card was last used?
07/05/2018
And was a police report filed?
NO
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
OK THANK YOU SO MUCH
You're most welcome. Would there be anything else I may help you with?
NO THANKS
Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.