Hey there!  How may I help you today?
hi hi,good morning, I need a copy of insurance for my car
Sure thing! I'll get that for you. Could you please help me with your first and last name?
Strosin Velma
And, could you also share your policy and claim number please?
Policy Number : ONV342539320 & Claim Number : GVS126
Awesome! I appreciate your patience in sharing the information. Allow me a moment, while I do the needful.
Ok, I wait for your information.
Thank you for staying connected. I'd like to inform you that the payment is initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
ok thank you
You're welcome! May I confirm if all your have been answered for the day?
yes
Thank you for reaching out to us, I'm glad that I could resolve this for you.