hi
Hello! Welcome to Prodesk software solutions. How may I help you today?
i bought a software from you.the software is not updating
I'm sorry to hear that. I'll surely help you with the issue. Before we resolve the issue, could you please help me with your name and the last 4 digits of account number along with the company name?
roye 5214
Thank you for sharing the details. Please provide me the company name so that we can proceed to find the root cause of the issue.
ak solutions
Thank you for providing the details. Could you please elaborate on your issue?
it is not updating automatically.thats all
All right! There must be a bug issue. I request you to uninstall the application and reinstall and check if it is working for you.
ok .i will reinstall it
Sure! Please let me know if the issue is resolved, once you perform the step. Are we still connected?
yes i reinstalled it.now its updated.thank you
That's fantastic! Is there anything else I may help you with?
nothing
Thank you for choosing our services. I had a great time assisting you. Please feel free to reach out to us for further queries. Have a good day!