hi
Hello there, how may I help you today?
my last credit card bill was extra charged.
I'll help you out with that, could you please let me know your full name?
fillander
Great! Could you also help me out with the last 4 digits of your SSN and the credit card number?
1459 5454545412367895
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge? I hope we are still connected?
yes 16-06-18 $26 hello
Okay! I would like to inform you that I've successfully removed the charge of $26 from your account.
thank you... i want to change the address
Okay! Could you please help me out with your new address for me to update in the portal?
14/34, mallan street, IN
Cool! I've successfully updated your address to 14/34, mallan street, IN.
thanks, can you tell me about the company's new lower rates I saw in a commercial are available to me
I would love to help you with that. However, for more insight into the lower rates one of our members from the specialty team will get in touch with you to let you know more about the details. Is there anything else I may assist you with?