hai
Hello there! How may I assist you today?
I NEED TO FIX MY IPHONE SCREEN WHICH GOT CRACKED..
So sorry to hear that, But I won't be able to help you in fixing scree but I'll be able to help you apply for replacement for the phone if it is insured.
OH SURE
May I please know your full name?
MY NAME IS WILLS BOB..
Thanks Wills! Could you let me know your phone number?
PHONE NUMBER - 541-687-9173
Perfect! May I please know your email address?
EMAIL ADDRESS - bobwills25@gmail.com
Great! Please allow me a moment to check what I'll be able to do.
hmm okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay? Are we still connected?