HI
Hey there, how may I help you today?
I LOST MY CREDIT CARD
I'll help you with that. May I know your name please?
JAMES
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN - 8569 CARD NO - 8541
May I know the date when was the card last used?
14/06/2018
Thank you for the details. Kindly give me a minute.
OK
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
THANK YOU
You’re most welcome. Is there anything else I could help you with?