hi
Hello there! This is Taylor, your customer executive from Wish Media/Cable services.
i would like to cancel my service from your company because i don't have money to pay the bill
Alright! In order to help you out with your query, may I know your Name and Account ID please?
my name is alcatraz and my account id is 9924587
Thank you. Please give me a moment to check.
okay take your time
I understand that you've been facing problem with the same, therefore, as a bonus, I shall be able to provide you with a discount of $5 on the existing service. Would you like to go with the same?
no thank you still have no money
No problem! The connection shall be disabled from tomorrow. Will that be okay?
of-course
Glad to help you with your query. Please reach out to us in case of any further query. Good day! Stay connected :)