hi
Welcome to VS Media/Cable Services! You're talking to the Customer Executive! How may I help you today?
I want to upgrade my cable device
Awesome! Please confirm which cable service would you like to have out of the 3 available service plans?
I want to upgrade platinum service
Absolutely! I'd request you to help me with these details - name, email address and house address.
My name is Alex and my email is alex563@gmail.com
Awesome! Could you please confirm the time you'd be available for cable installation? Also please mention your address.
My available time is 2PM to 6 PM and my house address is 3909 Witmer Road. 
Niagara Falls, NY 14305
Alright! Could you please confirm the time you'd be available for cable installation?
My available time is 2PM to 6 PM
Alright! May I know your credit card number for activation please?
My credit card no is 58487
Could you please provide the 16 digit credit card number?
6598423547894562
Thank you Alex. Is there anything else I may help you with?
Nothing else thanks for your support
Pleasure's mine. Hope you liked our service and continue to help us help you. You can go through our website in case of any query. Good day!