Hello there! How may I help you today?
Hello Jesse I need your help to fix my iPhone screen which is damaged
Sorry to hear that! I'd be glad to help you in this regard. Could you please help me with your first and last name?
My first and last name is James Martin
May I know your contact number and email address linked with us?
sure. My contact number is 5879634587. Email address is jmartin@gmail.com
Awesome! May I go ahead and confirm your details?
There is a typo error on my mobile number. I am sorry for that. Correct number is 5876634587
No problem at all sir! I've found your correct contact number registered with us. Perfect! Thank you for being patient in sharing the information. Please allow  me a moment, while I get back to you with a solution.
Sure. Take your time
Thank you for staying connected. I'd like to inform your that, I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Thank you so much for your help
You're welcome! Let me know, if there would be anything more that I may help you with?
Nothing else. Have a good day
Great! Thank you for bringing this up to us, hope that was helpful. Have a nice day!