Hi there! Welcome to Fengshui software solutions. How may I help you today?
Hi, My outlook was getting slow , please clear it
Oh! I'm really sorry for your inconvenience. I'll definitely help you with your issue. May I know your name and the last 4 digits of your account number, please?
name is David and 4 digit number 4559
Great! Could you please help me with the name of your company?
Opara
Perfect! Thank you for the details. Could you please give me a minute while I look over into your issue?
ok
Thank for staying on hold! I looked over into your issue and found that the version of the Outlook that you are using is expired and you need to upgrade your version to the latest 9.6.4 version. For your convenience, shall I upgrade your Outlook to the latest 9.6.4 version?
ok, sure!
Awesome! Just give me a minute? Good news! I have updated your Outlook application to the latest 9.6.4 version.Will there be anything else I could help you with?
Thank you , right now no need
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