Hi
Good morning, thank you for contacting enterprise software company, How may I help you?
Outlook App is crashed So I need solve and update
Not to worry let's get your application updated. Could you please help me with your name?
John peter
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
Robert and 6686
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
O.k
Let me know if it's still not working.
No its working
Awesome! Would you need anything else I could help you with?
No Thank you
Thanks for reaching out to us.  Have a great day ahead.