Hello
Hello! You've reached StarAirways customer service, how may I assist you today?
I was just wondering where I will be seated for my upcoming flight?
Oh about that I'll let you know that right away! May I know your full name and the booking confirmation number?
Jack Robins, AEJ7838-3932
Perfect! According to my sources you've been allotted to seat number 5C which is a window seat, I hope you are fine with it?
Oh no! I actually have a fear of heights so I cannot have a window seat where I could possibly see outside. Would I be able to change my seat?
Oh I'm sorry about that. However, no worries would you like to take the Aisle seat where you can have conversations with other people to divert your mind?
That would be perfect if you could do that!
Absolutely I'll do that for you right away! Your seat has been changed to 9A which is the Aisle seat.
Thank you so much, would you be able to send me my boarding pass now that my seat has changed?
Definitely! Could you please help me out with your email address for the mail to be sent?
JRobbins2018@gmail.com
Thanks! I'd liek to inform you that the confirmation mail has been sent to your email address successfully.
Thank you so much for all your help today! That is all I needed.
Awesome! Thanks for choosing us, hope you have a wonderful trip!