HI
Hello! How may I assist you?
MY INTERNET BILL IS TOO HIGH
I'll let you know the reason in a minute. May I know your name and the email address?
HARI & HARI78@GMAZIL.OMC SORRY HARI78@GMAIL.COM
Okay! Could you also help me out with the last 4 digits of your SSN?
8799
Perfect! Please allow me a moment while I go ahead and check with your account.
OK
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
OK THANKYOU
You're welcome! Would there be anything else I may assist you with?
NOTHING ELSE
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.