Hi.
Hello there! You've reached Blue Fire Software company, how may I help you today?
I'm having trouble with Skype. It won't update.
I'll surely help you with that, could you please help me with your name and the last 4 digits of account number?
Tom@killergames. 6894
Thank you, Tom. May I know your name of the company please?
Killergames
Awesome! Thank you for all the details, please allow me a moment while I proceed further.
Okay.
Awesome! I've looked into your account, I see that the Skype you're using has not been updated to the latest version however, I've updated to the latest version of Skype i.e., Skype 8.33.0.53. So as to know if the skype is updated or not, could you please check in the setting > tools > version.
It's updated. Thanks!
My pleasure! Is there anything else I may help you with?
No. Thank you.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!