Hi
Hello, there! How may I assist you today?
My credit card bill shows an error
Apologies for the inconvenience caused to you, I'll help you out in removing them, could you please help me out with your full name?
Celia Rivers
Awesome! Could you please help me out with the last 4 digits of your SSN?
3298
Okay! Could you please help me out with your credit card number?
3894270978049380432
Perfect! Could you please help me out with the date of the charge and the amount of the error charge?
05/01/2018 700
Okay! Please allow me a moment while I check with the account.
Okay
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charges of 700 from your account.
Thank you very much Let me know company's new lower rates
You're welcome! Id love to help you with that. However, for more insight into the lower rates, one of our members from the specialty team will get in touch with you to let you know more about the details.
Thank you very much
You're welcome! Is there anything else I may assist you with?