Good morning
Good Morning! How may I assist you?
I am not comfortable with my internet Service.Can you help me in changing it?
I'll help you out with that. May I know your name and your account number?
Name is james Watson and account number is 2456918547395627
James could you also help me out with the last 4 digits of your SSN?
SSN is 4189
Perfect! Please allow me a moment while I check with your account.
please
Thank you for staying connected. I'd like to inform you that according to my sources you're currently using 10 MBPs speed internet service which you can upgrade to faster speed of 25 MBPs or 50 MBPs. Would you like to upgrade your service for a better experience?
I wish to have 50mbps
That's a great choice! I'd like to inform you that I've successfully upgraded your service which will be actiavted in the next 24 hours.
Thank you so much
You're welcome! Would there be anything else I may assist you with?
Please also update my mobile number from 631-330-7934 to 716-456-0844
Sure thing! I'd like to inform you that I've successfully updated your information which will be reflected in your account in the next 30 minutes.
Thanks a lot for your service. Have a good day. Bye
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead!