Hey there, how may I help you today?
I lost my credit card. can you help me?
I'll be glad to help you out with that. May I know your name please>
I lost my card last week.
I'll assist you with that however, I require the above details.
Michael Kong
Thank you Michael, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
5577 5264
Awesome Michael! May I know if there's any report filed to the police for lost card?
Okay.
Could please let me know if there's any report about lost card to the police?
I did not give the police complaint.
Could you please report the police while I proceed further?
Okay i will
Perfect! May I know the last date, when the card was used?
June 9th
Thank you for the details Michael, Kindly hold on for a minute.
Okay
Thank you so much for staying connected, As the above information given the card has been successfully blocked and the new credit will be sent to you in few days to your address updated in our bank.
Thanks for your support.
Always a pleasure. Is there anything else I could assist you with?
No thanks.
Always a pleasure. Have a great day.