hai
Good morning, thank you for contacting enterprise software company, How may I help you?
checking the global status of servers.
Not to worry let's get your servers checked. Could you please help me with your name?
Charlie
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
Bocov's and  account number 7630
I'm sorry about that! We provide the fastest servers. I checked with my resources, the server is down for next 15 minutes, I'm sorry that you had to put your work on hold because of this.
okay
I see that the servers are working completely fine. Please try re-loading the page or please restart your system and it should work fine.
okay
The servers should be working perfectly fine now. Could you please check it?
yes okay
Awesome! Would you need anything else I could help you with?
No thanks
Thanks for reaching out to us.  Have a great day ahead.