Hi Drew
Hello there, how may I help you today?
I have an error on my credit card bill
Oh, apologies for the inconvenience caused to you. I'll help you out to resolve the issue. Could you please help me out with your full name and last 4 digits of your SSN?
My name is Parveen 3984
Great! Could you also help me out with your credit card number?
4397932979873
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
05/19/2018 92
Okay! Please allow me a moment while I go ahead and remove the charge. I highly appreciate your patience, I would like to inform you that I've successfully removed the charge of $92 from your account.
Thank you
You're welcome! Is there anything else I may assist you with?
I want to change my address on my credit card
Sure! Could you please help me out with your new address for me to update in the portal?
12/T , Posidon colony
Great! Please allow me a moment while I do the needful.
Okay
I highly appreciate your patience, I would like to inform you that I've successfully updated the address to 12/T , Posidon colony. Is there anything else I may assist you with?
I should know company's new lower rates
I would love to help you with that. However, for more insight into the lower rates one of our members from the specialty team will get in touch with you to let you know more about the details.
Okay fine
Is there anything else I may assist you with?
Nothing else Thank you for your co-operation
Okay great! Thank you for the support, have a great day.