hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my name karan
Hey Karan! How may I help you today?
i want to change your service
For sure! May I know the last 4 digits of SSN and the 16 digit account number?
9856 IS MY SSN NUMBER AND MY ACCOUNT NUMBER IS 7451245885236454
Thank you very much for the details. May I know which service you currently service?
I WANT TO CHANGE SERVICE FROM FIBER-NET TO ACT SERVICES
I'll surely do that for you, please give me a minute to proceed further.
YES TAKE YOUR OWN TIME
Thank you for staying connected, you're now changed to the Act service.
AND ONE MORE HELP FROM YOU PLEASE CHANGE MY ADDRESS TO AT PRESENT ADDRESS
For sure! May I know the address that's already there in the account?
HOUSE NUMBER 89  A CHURCH ROAD 96545 TO HOUSE NUMBER 4 A DAVIDHUMP 97545
Awesome! I've changed the home address from HOUSE NUMBER 89  A CHURCH ROAD 96545 TO HOUSE NUMBER 4 A DAVIDHUMP 97545. Will that be fine with you?
THANK YOU VERY MUCH
You're most welcome, is there anything else I may help you with?
NO.THANK YOU
You're welcome. I hope all your queries has been cleared.
YES THANKS FOR YOUR HELP
My pleasure! Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!