HI
Hello! Welcome to media cable services. How may I help you out today?
MY INTERNET BILL IS TOO HIGH
Oh that's bad! Could you please help me out with your name and email id?
NILA & NILA45@GMAIL.COM
Thank you Nila! Could I also have the last four digits of your SSN for verification please?
6456
Nila, I see that due to over downloading from your side and also due to the sudden expiration of your contract, another reason I would like to add is that there was a sudden hike in the government taxes as well so taking all this factors into consideration your bill was sent accordingly.
OK
Is there anything else I could help you out with for today?
NOTHING ELSE
Thank you so much for connecting with us today. Hope I solved all your concerns and looking forward to assist you in the future as well. Goodbye and have a nice day.