hai
Hi! welcome to universal cable customer service. How may I help you today?
moving to a new city
That's great! How may I help you with your query today?
yes
Sure! I'll definitely help you but could you please tell me how may I help you?
ok
Nice! What's your query?
moving to a new city
Awesome! So you would like to switch our service to your new place. Am I right?
yes
Superb! I'll definitely get it done for you. To proceed further, may I know your name and account ID, please?
ajianu 5348924698521
Great! may I know your new city's name and its zip code?
madurai 56421
Fantastic! May I also know your current city's name and its zip code, please?
madurai 56421
Sorry sir but it seems you are not shifting to a new place since you've provided same zip code for both old and new city. Could you please make me understand?
ok thanks
Superb! I've forwarded your request and your cable connection will be transferred to the new city you are moving to. I hope I assisted you well. Will there be anything else I could help you out with?
no thanks
You are always welcome. Thanks for availing our service. For further assistance, please feel free to reach out to us. Have a wonderful day ahead and take care. Bye :)