Hello! A very good evening to you. How may I help you today?
HI GOOD MORNING MY PHONE WAS BROKEN
Oh! I'm so sorry to hear that! Not a problem! I'll help you out. May I know if you have an insurance for your phone?
YES
Great! That's awesome! May I know your full name please?
NAME: CHARLES NIKA
Could you please help me with your registered phone number and the email address?
PHONE: 859 425 4125 EMAIL: CHARLESKA12@GMAIL.COM
Thank you for the valuable information. Please allow me a moment while I check the best possible solution for you.
OK THANK YOU
I appreciate your patience. I have made a request for the replacement for your phone, it will be sent to you within 24-48 hours. And also, I request you to send the current phone in the return envelope. I hope this will be helpful.
OK HAVE A GREAT DAY
You're always welcome! Have a great day ahead. Hope to serve you soon again.