hi
Hello! How may I assist you?
my internet bill is too high
Okay may I know how can I help you out with that?
ok tell me the reason for my bill
Sure thing! may I know your name and the email address?
Richard EMAIL: RICHARD98@GMAIL.COM
Richard could you also help me out with the last 4 digits of your SSN?
1256
Thank you for providing the required information. Please stay connected while I go ahead and check with the account.
OK
Thanks for staying connected. I'd like to inform you that the reason behind the increase in the bill is because of the expiration of the contract of the promotional offer.
OK THANK YOU
You're welcome! Would there be anything else I may assist you with?
NOTHING ELSE
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
OK  THANK YOU
My pleasure! Goodbye!