Hey! Good morning!
Hi Sam
I'd be glad to assist you today!
I lost my credit card
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Ravi Chander
Perfect! would you please share the last four digits of your SSN?
3528
Great! would you please share the 16 digits of your credit card number? I hope we are connected?
398479823759792354 Yes
Would you please help me with the date, when you used your credit card for the last time?
05/10/2018 11:27 PM
Okay! so, did you file a police report about the lost credit card?
Yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Thank you so much
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes
Okay! Awesome, I've ordered a new card for you on the same account address, which you should receive probably within 2 business days via post. However, In case if you fail to receive please contact us and notify us immediately
Thank you so much
I'll be happy if I could be of any more help for you today?
Nothing else Thank you so much
I’m glad. We aim to make your Banking experience a pleasant one. Have a wonderful day!