My iPhone was broken. so kindly repair it, I have insurance for it.
Hello! Greetings of the day. How may I assist you today? Oh sorry to hear that. I'm glad to be of your help. Could you please help me with your first and last name?
sam billings
Awesome! Could also share your contact number and your email address linked with the account?
9956254785 rajsrgnf2tg@gmail.com
Thank you for sharing the information. Would you please allow me a minute or two, while I do the needful?
hmmm ok
Thank you for staying connected. I'd like to inform you that, your broken device will be replaced with a brand new phone, and I request you to send the broken device in an envelope. We'll be unable to do the replacement, unless we get the envelope.  Would that be okay?
hmmm, ok... sure i will send it... can you tell me the address...
Sure! To know the branch address, you'll have to call on then toll free number i.e 04075665, our associate there will send you the branch location nearby via message.
thanks
Your welcome. Is there anything else that I may help you with?
nothing else...
Thank you for reaching out to us, It was wonderful serving you. Hope that was useful. Have a great day ahead!