Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
my bill keeps going up
Could you please help me with your name and account number so that I could check the details in this regard?
jaws 1254 4563 4714
Thanks Jaws! May I please know the last 4 digit of your SSN?
1258
Perfect! Please allow me a moment to check the details.
ok
Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
ok
Alright! Hope I've answered all of your queries?
yes ok
Alright! Thanks for choosing our services, have a wonderful day. Goodbye.