Hello. How may I help you today?
Hi LIndsay, I would like to check my account balance are you still there?
sorry for the delay. Can you please help me with your full name and the last four digits of your account number?
John Smith 0123
Thank you John. I see the total amount in your account is $5570.
thanks for your help
Is there anything I could help you with?
that's it, thanks
Thank you for your time and patience. You have an amazing day ahead.