Hi
Hey there!  How may I help you today?
I need to fix my mobile screen it was broken
I apologize, could you please be more specific with the concern?
My phone screen was broken i need insurance claim
I apologize, we only assist the insurance of the customer's cars.
Sorry i need a insurance for my car
I'll be glad to assist you with that, may I know your name and the last 4 digits of SSN?
5552
Thank you, could you please be more specific with your name as well?
I'm Christine
Thank you Christine, may I know the make and model of the car?
Audi A7 2017
Thank you for the details, please give me a minute to proceed further.
Okay
I really appreciate for staying connected, the documents will be mailed to the updated address shortly.
Okay thank you
My pleasure! Will there be anything else I may help you with?
No thank you
Always a pleasure! I wish you have a great day ahead. Goodbye!