hi
Hey there! Welcome to Bradford Act services, how may I assist you today?
my device is not working
I'll help you with that, may I know your last name and the 16 digits of account number?
Adams Danny & 6675567898763452
Thank you Adams, may I also know the last 4 digits of SSN?
1998
Thank you for the details, may I know if the green light on the device is still blinking?
ok
Could you please let me know if the green light on the device is blinking?
green light
I'm sorry, if the green light on the device is working or not?
working
Not a problem, we'll replace the device with the new one. Please allow us 2-3 business days to replace the device, our respective executives will contact you shortly.
Nothing else, Thank you for your information. Have a nice day to chat with you.
Thank you for reaching out to us, have a great day ahead!