hai
Hello! Thank you for contacting AIM software services. How may I assist you?
an application not working as expected, missing periodic software updates,Outlook
No worries, I'm here to help you out. May I know your name and the last 4 digits of your account number?
JOHN 7854
Perfect! Could you also help me out with the name of your company?
HP
Thank you for providing all the required information. Please allow me a moment while I go ahead and check the application for you.
OK
I highly appreciate your patience, I'd like to inform you that I've updated the application to the latest version, also I've raised a trouble ticket about the missing updates of the application and our technical department will contact you in the next 30 minutes to completely solve the issue.
ok
Would there be anything else I may assist you with?
nothing
Awesome! Thank you for reaching out to us, hope you'll have a great day ahead! Goodbye!