Hello, how may I help you with today?
hi. My last credit card bill was extra charged...
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Raju. 8547 and 5454258965478541
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
24-06-18 and $48 around 10.15am
Thank you. Give me just a moment while I update that for you!
ya sure...
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
thank you..
Your welcome, would there be anything else I may help you with today?
nothing else..
It was wonderful talking to you. Have a great day