I need to talk to someone about my bill
Hello there! My name is Casey and I understand that bills are high and I'll let you the reason behind it. May I know your name please?
Well that is good sicne that is what I want to know. Why is my bill so high? Joe Jackson
Thank You Joe! May I now know your email id please?
joejackson1000@hmail.com
Thank you and I'd need the last 4 digits of your SSN as well.
1234
Thank joe for providing all important information. I see that due to sudden increase in government taxes and also the expiration of the contract the bill is high.
So the governemnt is to blame? That is nonsnense Firget it. Just cancel my account. I want to cut the cord
I apologize Joe however the reason is that itself and we have to charge as per government policies. What I can do is that I'll offer a 10% one time special discount on your next monthly bill.
No. I think it is time to move on. I hear Sling is good enough. Please cancel my account now
Alright! Not a problem. I'll cancel the account right away for your convenience.
Thank you
You're welcome Joe. I've cancelled the account and I;ll be glad to assist you again in future whenever required.