Hello.
I CARD WAS MISSED
I'm so sorry for the loss. I'll be glad to assist you with the new card and cancel the old one.
YES OK
Could you please help me with your full name, the last four digits of your SSN and your credit card number?
SSN NO 6465 CARD NO 5454
Thank you for the information. I see your name as Peter. However I'll need your complete credit card number so that I can cancel the old one and issue the new card.
YES OK
Could you please help me with your Complete credit card number?
1245698563245715
Peter, Could you also help me with the date the card was last used?
DATE ON -09/05/2018
Was the police report lodged for the lost card?
NO
Not a problem if there isn't any payment without your permission. But I suggest you to always report to police and file a complaint for the lost card. I'll go ahead and cancel the lost card and issue a new one on your name. It will be sent to you by tomorrow. s there anything else I could help you with?
NO THANKS,THANK YOU SO MUCH
Pleasure assisting you. Please do contact us anytime, if you face any issues with the card. We will be glad to assist you. Thank you for your time and patience. You have a great day.