Hey! A very good morning to you. How may I help you today?
Error in my credit card bill.
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
My name is Kiren
Cool! May I also know the last four digits of your SSN?
3641
I'd also require the complete 16 digit credit card number.
3654258715964236
Thank you. Could you help me with the date and amount of the charge?
yesterday and amount is $85
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
please tell me the company's new lower rates
We are glad that you are interested in our bank. However, for any information about the interest rates and loans, please feel free to visit our official website www.bankers.com.
I want to Change my address
Sure! May I know the new address?
100, New cross st, VA
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
ok
You're most welcome. Would there be anything else I may help you with?
no
I’m glad. We aim to make your Banking experience a pleasant one.