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Hello! Good morning. Welcome to LMT software services. How may I help you today?
I'm having trouble with my Outlook account.
I apologize for the inconvenience. I'd be glad to help you with that. May I know your name and the last 4 digits of your account number please?
Sure. My name is Julie Greenberg. And the last four digits 6030.
Alright Julie! Could you please provide you company's name as well
Sure. JTS Industries.
Awesome! Could you please try to install the latest version of Outlook and open that?
Sure.
Please take your time. I'll be waiting for your response.
Also, I haven't received any updates lately.
No problem. Could you please give me a minute to update Outlook for you?
That would be great. Thank you.
Thank you for staying on hold. I appreciate your patience. I've updated Outlook on your behalf. Could you please check that and let me know whether the issue is resolved or not?
Sure. It seems to be working for now.
Perfect! I hope all your queries are cleared?
Yes, they are.
Fantastic! Thank you for reaching out to us. Have a nice day. Bye.