Hello! Welcome to Aura cable services. How may I help you?
i want to cancel cable service
May I know the reason?
moving to a new city
All right. Could you please help me with your name and the account ID?
my name is suresh account ID 9856321478563214
Thank you for sharing the details. I would suggest you to transfer the service to the new city. This will help you to continue the current service you have opted. Let me know if you are comfortable with the transferring the service to the other city
chennai 605214
Let me know if you are comfortable with the transferring the service to chennai.
yes
Thank you. I'll raise a request and the transfer department will contact you as soon as possible to help you with transfer the service to the new city.
new city
Sure. Is there anything else I may help you with?
no need
Thank you for contacting us. I had a good time assisting you. Please do reach out to us for further queries. Have a good day. Bye now.