Hello Jamie, Good Morning..
Hi there! Good morning and welcome to Shinhwa software solutions. How may I help you?
I am using your Outlook Application and its not working as expected sometimes. Can you help me with that?
Oh! I'm really sorry for your inconvenience. I'll definitely help you in resolving your issue. May I know your name and the last 4 digits of your account number, please?
My name is Sanjay Ram and my account number is 5631.
Great Sanjay! Could you please help me with the name of your company?
Lakshman IT Group Ltd.
Awesome! Thank you for the details. Could you please give me a minute while I look over into your issue?
Okay, i will wait.
Thanks for staying on hold! The version of the Outlook application that you are using is expired. Shall I update your Outlook application to the latest 8.7.5 version?
Please update quickly Jamie.
Sure! I have updated your Outlook application to the latest 8.7.5 version.Will there be anything else I could help you with?
Wow, now your application is working well. Thanks Jamie. That's all for today.
You are always welcome! I'm glad you liked my service. Thank you for connecting with Shinhwa software solutions. For any query, feel free to call us on our toll free number: 1200-4343-400. To know more about the services we offer, please visit our official website - www.shinhwasoftwaresolutions.com Have a nice day ahead and take care. Goodbye