Hello there! How may I help you today?
Hi.  I am looking for proof of insurance for one of my vehicles.
I'll help you with that, could you please let me know your name and the last 4 digits of SSN?
Cecelia Grant 1121
Thank you Cecelia, may I know the make and model of the car?
Kia Sorento
Perfect! May I know the year of manufacture of the car as well?
2015.
I really appreciate for your patience, your documents will be mailed to the updated address shortly.
I made a mistake, actually.  It's not a Kia Sorento but a Kia Sedona.
I'll update the changes and proceed.
Thank you.
My pleasure! Is there anything else I could assist you with?
No, that is all I needed.
It's a pleasure assisting you. Thank you for reaching out to us, have a great day ahead!