hi my mobil is damaged
Hello there! That's very bad, but don't worry I'll be able to help you get replacement . May I please know your full name?
my name gowsi
Thanks Gowsi! May I please know the phone number and the email address?
phone number : 860 459 6325 email address : gowsi@gmail.com
Great! Please allow me a moment to check in with the details.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
ok hi
Anything else I may help you in?
nothing else
Have a great day, feel free to reach us when needed. Goodbye.