HII
Hello there, how may I help you today?
I NEED CREDIT CARD BILL CARD TO REMOVED
No worries, I'll help you out with that! Could you please help me out with your full name?
GOPAL
Could you also please help me out with the last 4 digits of your SSN?
4528
Could you also help me out with your credit card number?
2568415235267852
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
01/06/2018 258$
Okay! Thank you. Please allow me a moment while I check with the account.
OK
I highly appreciate your patience, I would like to inform you that I've successfully removed the charge of $258 from your account.
OK THANK YOU
You're welcome. Is there anything else I may assist you with?
I NEED TO CHANGE ADDRESS
Sure! Could you please help me out with your new address for me to update in the portal?
NO 23 GATEWAY ROAD BRIDGE TOWN AL 25674
Okay! Thank you. Please allow me a moment while I update the address in the portal. I highly appreciate your patience, I would like to inform you that I've successfully updated your address to NO 23 GATEWAY ROAD BRIDGE TOWN AL 25674.
OK
Is there anything else I may assist you with?