Hi there, how may I help you today?
Please help to resolve the issues about my card was lost
I'll help you with that. May I know your name please?
Walter
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN 9724 & Card No 2488
May I know the date when was the card last used?
28th May'18
May I know if there's a complaint about the credit card to the police?
Yes
Thank you for the details. Kindly give me a minute.
ok
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
Nice job Spencer
You’re most welcome. Is there anything else I could help you with?
No
Awesome! Thank you for reaching out to us, please feel free to reach out for further concerns.