Hey! You're connected to Moon Cable Customer Service, how may I assist you today?
HI,GOOD MORNING PLEASE CANCEL CABLE CONNECTION
May I know the reason for the cancellation?
CABLE BILL IS TO HIGH SO CANCEL MY CONNECTION
Let me check your account, may I know your name?
VALENTINA
Could you also help me with your account ID?
71927
As I see, the bill was high because the usage limit was been crossed last month. I can provide you a $5 discount on your next bill. Please give us a chance and we'll make sure that you are satisfied with our services.
OK
Great! Thank you. Would there be anything else I may help you out?
NOTHING ELSE
Thank you for contacting our customer service, please feel free to contact us anytime for further queries. We are available 24 * 7 for our valuable customers. Have a great week ahead! Good bye!