hi
Good morning! You've reached Net Link cable/media services. How may I help you today?
i want to upgrade internet speed
Definitely! Could you please help me with your full name and your account number?
my name  is suresh and my account no is 894056191718
And, also could you please help me with the last 4 digits of your SSN number and the current service your using?
my ssn is 4585 and now i am using 2 mbps it will be upgrade to 8 mbps
Thank you for the information Mr. Suresh. Could you please allow me a moment, while I get this done for you?
ok
Good news! I'd like to inform you that, I have upgraded your service to 8mpbs fastest internet service and this leave will be applicable from the next month. Will that be okay?
ok please do it
Awesome! Is there anything else that I may help you with?