Hello, how may I help you with today?
Hello I lost my credit card. Can you help me with that?
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
Thank you. My name is Anthony E. Davis The last 4 digits of SSN is 4517 and Credit card number is 2221
Could you also let me know the date the card was last used?
It was used on 14th June 2018
May I ask if you have filed a police report?
No. I didn't
I've just blocked the card and issued a new one which will be reaching you in 2 days.
Great. You are very helpful. Thank you Alex.
Your welcome, would there be anything else I may help you with today?
No thanks
It was wonderful talking to you. Have a great day