Hello there!
Very good evening!
A very good evening. How may I help you today?
I paid extra bill kindly solve the issues ASAP
For sure. May I know your name please?
Kalam.A
Thank you Kalam, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN:7411...Account number:9635
Perfect! May I know the date and amount of the charge?
06/25/2018..Amount:$175
Thank you for the details. Kindly give me a minute. Thank you for staying connected. The error is reported and the amount will be refunded in few hours.