hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my internet bill is too high
I apologize for that, could you please help me with your name and the 16 digit account number?
Wunsch Rita, 6786 9809 5455 7687
Thank you Wunsch, may I know the last 4 digits of SSN?
4542
Thank you, may I know how much amount has been charged extra?
56$
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount of $56. Please ensure to pay the bill on the right time to avoid the inconvenience.
ok thankyou
You're welcome, is there anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!