Hi drew
Hello there, how may I help you today?
I have lost my credit card.
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name and the last 4 digits of your SSN?
My name is Jack Smith and SSN no is 9713
Great! Could you also help me out with your credit card number?
4893197205034019
Could you also please confirm when was the last time the card was used and was there any police report filed?
Kindly order new card. Yes
Sounds good. Could you also please confirm when was the last time the card was used?
15/6/18
Okay great. Please allow me a moment while I go ahead and block your card.
Okay
I highly appreciate your patience, I would like to inform you that I've successfully blocked your present card and issued a new card which will reach you within 2-3 business days.
Ok thank you Drew
You're welcome! Is there anything else I may assist you with?
Nothing. Bye!
Okay great! Thank you so much for your cooperation. Have a great day!