FIXING THE SCREEN
Hello! How may I assist you today?
MY PHONE SCREEN DEMEAGE
No worries I'll help you out with that, may I know your name?
SURESH
Suresh may I know your phone number and the email address associated with the account?
6985741230 SURESH3@GMAIL.COM
Thank you for sharing all the information, please allow me a moment while I go ahead and do the needful.
OK THANK YOU
Thank you for being patient, I'd like to inform you that I've checked with your account and a brand new phone will be sent to you as a replacement and you can return the damaged phone with the same delivery agent.
HAVE A NICE DAY
Awesome! Thank you for your cooperation, have a wonderful day ahead!