hi
Hello! Good morning, Fast net cable services. How may I assist you today?
my device is not working
That'a a bad news, I'll be able to help you in this. May I please know if the green light on the device still working?
no
Alright! I'll just apply for a replacement device for you, may I please know your name and account number?
boris 7778565643847
Thanks Boris! But the account number given by you is incorrect could you please check and let me know the correct one?
7658754865434
Perfect! May I please know the last 4 digit of the SSN?
6678
Perfect! Please allow me a moment to check the details. Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
no
Alright! Thanks for choosing our services, it was great assisting you. Have a nice day, goodbye.