hi,good morning
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My internet bill is too high
I understand, I'll be glad to help you with that. Could you please help me with your full name and your email address?
rosalie.schmeler94@yahoo.com
Awesome! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
1679 $65
Perfect! Thank you for the details. Please allow me a minute or two, while I quickly help you with the reason.
ok
I appreciate your patience in staying up.  Well, Mr.Rosalie I'd like to inform you that the reason behind having your bill increasing is that your previous service has expired and your no longer have the promotional rates.
ok
Great! Would there be anything else that I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're welcome! Thank you for reaching out to us, we are always here to help you. Have a wonderful day!