Hi
Hey! How may I help you today?
My credit card is have getting error , so please help to clear this
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
My name is Vasu devan
May I also know the last four digits of your SSN?
My credit no is 5468236987521365 and 4 digits of my SSN 1365
Thank you. Could you help me with the date and amount of the charge?
The date is 15/06/2018 and amount of the charge is 400$
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. I don’t mean to rush you. However, I just want to check if we’re still connected?
Hi, ok noted and thanks for your information
I’m glad. We aim to make your Banking experience a pleasant one.
Sorry for the inconvenience and thanks for your taking great effort
You're always welcome. Have a great day!