Hello good  morning! How may I help you?
ho/*-yui hi my mobile is damaged
So Sorry to hear that, I won't be able to help you in fixing it but I'll be able to help you get you replacement, Would you like me to do that?
yes sure
Great! May I please know your full name?
john eliz
Thanks John! I'll also require your phone number and your email address in processing your request could you please share?
yes mobile: 789 556 3215 joneliz@yahoo.com
Great! Please allow me a moment to do the needed, Please stay connected.
ok thank you
Thanks for staying connected, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Will that be okay?
ok thank you
My pleasure! Anything else I may assist you in?
nothing else
Alright! It was great assisting you, feel free to reach us in need. Goodbye.