Hey there! How may I help you?
Hi Charlie My credit card bill shows an eror
I'm sorry to hear that. However, I'll do my best to help you out. Please may I know your name?
My name is Lakshmi Ramakrishnan
Thank you ma'am. Please could you also help me with the credit card number and also your SSN number?
49598749870802221 8329
Perfect! Please could you provide me with the amount charged and also the date on which it was charged?
05/16/2018 700
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?