HELLO JAMIE.
Hello and welcome to Star cable customer care. How may I help you today?
HAI, JAMIE. I'M LOOKING FOR CHANGING MY INTERNET SERVICE. CAN YOU HELP ME WITH IT.
Sure! I'll definitely help you with your query. To get the best deals for you, may I know the name of your city and its zip code, please?
I'M IN JOHOR, MALAYSIA.
Awesome! Thank you for the details! We have 1 GB, 5 GB and 10 GB internet data plans for you. Which of these data plans, would you like to sign up for?
EXPLAIN ABOUT THE HIGH SPEED SERVICE. ARE YOU THERE? ARE YOU THERE? JAMIE?
Yes we are connected! The net speed will be 1.4 terabytes per second.
OKAY TELL ME ABOUT THE 10 GB PLAN AND 5GB PLAN. COMPARE THE BENEFITS.
Sure! The internet speed will be best for the 10 GB internet data plan, it will be 1.4 terabytes per second. The monthly charges for the 5 GB data plan will be $150 while for 10 GB data plan, the monthly charges will be $250. Charges are inclusive of all the taxes.
I'M OKAY WITH 10GB PLAN.
Superb! I've forwarded your subscription request for the 10 GB internet data plan. You'll be receiving a confirmation call regarding the same within 2-4 hours. We hope you enjoy our service. Will there be anything else I could do for you?
TELL ME ABOUT THE CUSTOMER SERVICE RESPONCE.
I'm not sure about that. Can you please specify your query. What particularly you want to know?
IF I FACE A TECHNICAL ISSUE, HOW WILL BE THE CUSTOMER SUPPORT FOR IT?
We at customer care ensures that our customers are satisfied with our assistance. Be assured dear customer! It's a very noble job for us and so we never let our customers get disappointed!
GREAT, PROCEED WITH THE INSTALLATION PROCESS.
Thank you for your response! I've forwarded your service activation request. Within 2-4 hours you will get access to our internet service. Will there be anything else I could help you with?
NO, THANK YOU. JAMIE.
Valuable customers like you are always welcome! Thank you for giving us an opportunity to serve you. For any query, feel free to call us anytime on our toll free number. We are always at your service! Have a great day ahead and take care. Goodbye :)