hi
Hello, how may I help you today?
i want to report a charge on my bill thats not accurate
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Shawn Martin
Could you please help me with the four digits of SSN?
4587
Thank you. Could you please share the complete credit card number?
5467 8987 5467 8237
All right. Please tell me the date and the time of the error.
date 06/14/2018 time 11:03 am
All right. What was the amount charged?
39.99
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.