Hello.
I have an error in my credit card bill and I want the charge to be removed
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
My full name is Ramesh Shrivastava, my ssn is 2514 and credit card number is 8547987565412563
Thanks for the information Ramesh. Could you also help me with the date and time of the charge and also amount of the charge?
The date of charge is 6/12/18, time is 6:31 PM and amount is 127 dollars
Could you give me a moment here while I check the details for you Ramesh?
Yes
I'm sorry for the error in your bill Ramesh. I'll go ahead and have it removed right away. Thank you for bringing this to our notice.
No problem
Your error will be removed from your bill shortly Ramesh. Is there anything else I could help you with?