hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason. May I know your name and the email address?
eloise eloiseweissnat82@yahoo.com
Eloise could you also help me out with the last 4 digits of your SSN?
3531
Perfect! May I know the amount which has been charged extra on your bill?
80
Okay please allow me a moment while I go ahead and check with your details.
Ok, I wait for your information.
Thanks for being patient. I'd like to inform you that you've been charged extra on your bill because of the increased tax rates which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
nothing else
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.