hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
change my service
Absolutely! I'll be bale to help you in this regard, may I please know your name and account number? able*
senthil 478512456752
Thank you Senthil! Could you please let me know the last 4 digit of the SSN?
4512
Perfect! May I please know what service are you currently using?
internet,
Alright! And to what service would you like to change to?
yes  home phone
Sure! Please allow me a moment to check the details.
ok
Thanks for being so cooperative, I've changed your Internet service to home phone services with effective from now and this will reflect in your bill from next month. Anything else I may help you with?
no thanks bye
Alright! Feel free to reach us when needed, have a great day. Goodbye.