hi good morning my internet bill is too high
Hello! I'm sorry about that. However, I'll help you out with that. May I know your name and the 12 digit account number?
Wuckert Cassandra account no: 6785 9807 7659
Could you also help me out with the last 4 digits of your SSN?
4656
Thanks for providing all the information. I kindly request you to stay connected while I go ahead and check with the details.
ok
Thanks for staying connected. I'd like to inform you that the cause behind the high bill is that the data was over used by the account user which exceeded the set limit.
ok
Is there anything else I may assist you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome! Thanks for reaching out to us, hope you'll have a great day ahead.