HI
Hello! How may I assist you?
MY INTERNET BILL IS TOO HIGH
I'll let you know the reason. May I know your name and the account number?
RAM AND 8457 4521 9684\
Ram could you also help me out with the last 4 digits of your SSN?
5041
Perfect! Could you also help me out with the extra amount being charged on your account?
$35
Okay! Please allow me a moment while I go ahead and check with your account.
OK
Thanks for staying connected. I'd like to inform you that the increase in your bill was due to the increase in the tax rates.
OK
Would there be anything else I may assist you with?
NOTHING ELSE
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.