Hello.
Hi
Hi. How may I help you today?
I'm looking to change my address, can do I do that here?
Sure. Could you please help me with your full name and the last four digits of your account number and SSN?
Ok. It's Fake McFake and my ssn is 5249
Thank you for the information Mr. McFake. Could you please help me with your new address?
Sure it's 123 fake street, Apt Fake101, Faketown WA 98475
Just to confirm it again, it's 123 fake st, Apt Fake101, Faketown WA 98475. Will that be right?
Yup that's the one
Great. We have updated your new address to your account. Is there anything else I could help you with?