Hi! How may I assist you today?
my iPhone screen just cracked
So sorry to hear that, But I won't be able to help you in fixing scree but I'll be able to help you apply for replacement for the phone if it is insured.
yes
Alright! May I please know your full name?
ajikumar
Thanks Aji! May I please know your phone number?
8546254752
Perfect! May I please know you email address?
aji@gmail.com
Great! Please allow me a moment to check what I'll be able to do.
ok
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
ok thank you
You're welcome! Have a great day, goodbye.