HI..
Hello there, how may I help you today?
I WANT TO CHECK MY BALANCE
Sure thing, could you please help me out with your full name and last 4 digits of your SSN?
PALLAVI SRI SS NO-6323
Okay great! Could you also help me out with the last 4 digits of the account number?
9123
Great! Please give me a moment while I check with the account.
YES
I highly appreciate your patience, I would like to inform you that the account ending with 9123 states a balance of $4500.
OK THANKS
You're welcome! Is there anything else I may assist you with?