Hi cameron
Hi! Good evening, Fast net cable services, how may I assist you today?
i want to upgrade my internet service
Absolutely! I'll be glad to help you in this, may I please know your name?
my name is mani
Thanks Mani! Could you please let me know your account number?
my account number is 789632541782
Perfect! I'll also need to know the last 4 digit of your SSN could you please share?
ssn of 4 digit 5896
Great! May I please know what service are you currently using?
i am using 2mbps i want to upgrade 8mbps
Sure! I'll update your internet service pack, please allow me a moment.
ok
Thanks for your patience, I've processed your request and changed your internet speed from 2mbps to 8 mbps. Will there be anything else I may help you in?
ok thanks for your help
My pleasure! Feel free to reach us when needed, have a great day. Goodbye.