hi
Hello! Good evening, Fast net cable services. How may I assist you today?
my having trouble connecting to the internet
No worries, I'll be bale to help you. May I please know your name and account number?
my name is raman account number 458796321587
Thanks Raman! Could you please share the last 4 digit of the SSN?
my ssn number 4587
Great! Have you tried restarting the router?
ok
Do you still face the trouble in connecting after restarting the router?
yes
Alright! I'll apply to get you a replacement of the device, soon you'll be delivered the new device please return the damaged device to them. Anything else I may help you in?
no thanks
Alright! It was great assisting you, have a great day. Goodbye.