Hey! A very good morning to you. How may I help you today?
Hey Riley!
Hello.
i have an error on my credit card, so could you help me for remover the charge
That won't be a problem. Certainly, I'll help you. May I know your full name?
Myself Geoffrey
Cool! May I also know the last four digits of your SSN?
6282
I'd also require the complete 16 digit credit card number.
yeah definitely, 1317 6604 4583 1358
Thank you. Could you help me with the date and amount of the charge?
yeah the date was 9th june, 2018 and the amount is 20$
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thankyou very much Riley.
You're most welcome. Would there be anything else I may help you with?
and i also wannna to change my address on my account
Sure! May I know the new address?
4429 BELLEFLOWER CIR, SYRACUSE, NY 21548
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
thankyou very much for your help .
I’m glad I could resolve this for you. Have a great day!