Hey! How may I help you today?
Hi Riley My credit card bill shows an error
Sorry to hear that. Surely I will help you. May I please know your first and last name?
Tamana Bhatia
May I also know the last four digits of your SSN? I don’t mean to rush you. However, I just want to check if we’re still connected?
3426 Yes
I'd also require the complete 16 digit credit card number.
21938029180483082573
Thank you. Could you help me with the date and amount of the charge?
05/21/2018 600
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Okay
Would there be anything else I may help you with?
Let me know company's new lower rates
You can visit our official website i.e. www.abcbank.com and sign up with your personal details and once you sign up, you will be re-directed to a page where you will be able to find all the present rates.
Thank you very much Are you connected?
You're most welcome. Would there be anything else I may help you with?
Nothing else Thank you very much
Good day!