Hey there! How may I help you today?
Hi My credit card bill shows an error
I'm sorry for the inconvenience, may I know your name please?
Stephanie Harding
Thank you Stephanie, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
5438 2934
Perfect! May I know the date and amount of the charge?
05/25/2018
Could you please be more specific about amount of the charge?
1000
Thank you for the details. Kindly give me a minute.
Okay
Thank you very much for staying connected. Your error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
Thank you very much
You’re most welcome. Is there anything else I could help you with?
Nothing else Thank you very much
Always a pleasure. Have a great day.