HI,GOOD MORNING
Good morning! You've reached Net link Media/Cable Services. How may I help you?
MY INTERNET BILL IS TOO HIGH
Sure, I'll help you get the reason behind that. Could you please help me with your full name and your email address?
MARTINA AND MARTINA@GMAIL.COM
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra bill amount?
1487 80$
Perfect! Thank you for that Ms.Martina. Allow me a moment, I'll get back to you with the reason.
OK SURE
I appreciate your patience in holding up. Well, I see Ms.Martina that there is an increase in the tax rates which is why there your bill has gone up I would say.
OK
Great! Is there anything else that I may help you with?
NOTHING ELSE
Wonderful! Thank you for choosing Net link services, we are always here to help you. Goodbye!