Need your help to resolve the issues for my credit card lost
Hello! Good morning! I'd be delighted to assist you today. May I know your first and last name please?
Hello Good Morning , Need your help to resolve the issues for my credit card lost My Full name is Joel Kevin
Perfect! May I also know the last four digits of your SSN?
My last four digits SSN number is 7883
Great! would you please share the 16 digit credit card number?
My Credit card number is 7315689986798334
Okay great, thanks for sharing the information. would you please help me with the date when you used your card for the last time?
I was used on 06/10/2018
Okay so Joel, did you file a police report about the lost credit card?
Yes . I raised police complaint
Okay joel, great! please allow me a moment.
ok
okay so, I've blocked your card joel, would you like to order a new card? I hope we are connected?
Yes , I need new card one
Okay Awesome, I've requested for a new card which you will receive via post within 2 business days. is there anything else I can help you with?
No. Great .. Thanks for your timely support
REMAINDER- dear customer, please don't share the same information in different chats and kindly, make it more conversational and natural as much a possible.
ok sure
Okay thanks for your cooperation. have a great day ahead.