hi
Hi! Good evening, Fast net cable services, how may I assist you today?
I want to upgrade my Internet speed
Sure! I'll be able to help you in this, may I please know your name?
my name is arun
Thanks Arun! Could you please share your 12 digits account number?
my  account number 159874562145
Great! Could you please share the last 4 digit of the SSN?
my ssn number is 1256
Perfect! May I please know what service are you currently using?
Currently I am using 2MBPS and I need to upgrade to 8MBPS
Sure! I'll do that for you, please allow me a moment.
ok
Thanks for being so cooperative, I've processed your request and changed your internet pack. Anything else I may help you in?
no thanks
My pleasure! It was great assisting you, have a great day. Goodbye.