Good morning!!!!
Good morning, my name is Casey. How may I assist you today?
Casey nice to have your assistance today. I am in need to know my internet bill for current and previous , Can you help me to get it?
SWure Sure! I'll help you in this regards right away. May I know your name please? Are we still connected?
Yes Sorry there was a glitch in network
No problem.
I am Amila James
Thank you Amila. Id also need the last 4 digits of the SSN.
SSN is 2196
Thank you. I see that your current bill is $123 from 1/9/18 to 25/9/18.
Could you also tell me about the previous month bill?
Sure! I'll let you know that as well. The previous month bill from 1/8/18 till 31/8/18 is $76.
My God!!!! can I know why my current bill is too high.
I apologize the reason is not mentioned in the bill and I'm only authorized to tell how much is the charges.
Okay let me get the details directly from the center. Okay thankyou so much for all your information. Have a great day. Bye !!!
That's alright. I hope you've a great day ahead. Goodbye!