hai
Hello there, How may I assist you today?
i had a problem with my iphone x. its screen was broken and i had a insurance to cover that.
No problem! I'll surely help you in this regards. May I know your name please?
antony
Thank you! May I also know the phone number?
6545566456
Thank you! May I also know the email associated with your phone.
yes its tonystarkmark1@gmail.com
Perfect! I've done the needful. A replacement phone is on its way however please return the broken phone in the envelope provided.
sure. thank you. is there any thing else i have to do while handovering the device
No! You just need to return it with the envelope.
kk
Is there anything else I may help you out with today?