Hello, how may I help you with today?
I want help to resolve Report an error in My credit card bill
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Peter Prince.. SSN no 2488 & Card no 2956
Thank you. Could you please let me know the date of the charge,time of the charge and amount of the charge?
charged amount is $65. Date : 05/17/2018 Time : 1:30 PM .. Payment paid for unknown person
Thank you. Give me just a moment while I update that for you!
ok
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok Great
Your welcome, would there be anything else I may help you with today?
No
It was wonderful talking to you. Have a great day