hi,good morning
Hello there, How may I assist you today? Good Morning!
my phone is damaged and so please replace the phone
Sure! I'll surely help you in this regards. May I know your name please?
sophiya
Thank you! May I also know the phone number?
728 973 2176
Thank you! May I also know the email associated with your phone.
sophiya22@gmail.com
Perfect! I've done the needful. A replacement phone is on its way however please return the broken phone in the envelope provided.
ok
Is there anything else I may help you out with today?
nothing else
I hope you have a great day ahead. Goodbye!