Hello
Hello, how may I help you today?
I got an error in my credit card bill. Please remove the charge.
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Sure. My name is Rory M. Sanchez the four digits of SSN is 9539
Thank you. Could you please share the complete credit card number?
My credit card number is 5412 6740 8428 7641
All right. Please tell me the date and the time of the error.
The date of the error occurred on 06/09/18
All right. What was the amount charged?
The amount is $260
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
No other issues. Thank you.
You’re welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.