Hello
Hey there! How may I help you today?
I got an accident lastweek. I filed an insurance claim. Can you help me with that claim?
Sure, I'll be happy to help. Please may I know your name>
My name is John smith
Hello again, John! I see you want help with regards to the claim. What exactly you want help with?
I eant to check the claim status. Can you help me? I want to check the claim status.
Sure! I'll be able you help you with it. Please could you share the policy number?
The policy number is EGT9547321370
I'm sorry, the policy number you have provided seems to be incorrect. Please could you re-check?
I am sorry. The policy number is EGT954732137
Perfect! Thank you. May I also know the claim number?
My claim number is IDE546
That's great! Please could you confirm me with the all the details you've provided?
Yes All information are correct
That's awesome! Thank you, John! Please stay connected.
Sure
Thanks for staying connected. The payment has already been initiated. You'll be receiving the check in three days. Would you need anything else?
Thank you for your help. No other concern.
You’re welcome. Always a pleasure to assist valuable customers like you. Have a great day!