hello
Hello there, I'll be glad to help you out.
i am here to collect the  status of my claim
Sure thing! Could you please help me out with your full name?
John Mthews
John, for me to identify your file Ill be needing more details. Hence, could you please help me out with the policy and the claim number?
policy number ytx587412526,  claim number plo216
Great! Please stay connected while I do the needful.
a mistake happened  claim number was plc216
No worries, I've noted the claim number as plc216. Please allow me a moment while I do the needful.
ok
Thank you for staying connected, I'd like to inform you that the payment has already been sent and the check should be delivered to you in 3 days. Would there be anything else I may assist you with?
no thanks bye
Great! Thank you so much for contacting us, goodbye!