hello
Hi there, how may I help you today? I hope we are still connected. If there's no response the chat will be ended in a minute.
I think I've got ann error in my credit card bill There's a charge for something I dind't buy
Could you let me know the last 4 digits of SSN and account number please?
3221
Could you be more specific about account number?
The acount number is 5555 4444 3333 2222 3221 is last 4 digits of SSN
Awesome! Kindly give me a minute. May I know the date and amount of the charge?
It's 30.31 on June 9.
Awesome! Kindly give me a minute. Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
Thank you! That's great.
Perfect! Is there anything I could assist you with?
Nope; that's everything. Thanks again.
You're most welcome. Have a great day.