Hello there, I'd be glad to assist you today?
HI, Need your support to resolve the issues for my credit card lost
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Jonathan Larry
Perfect! Could you please share the last four digits of your SSN?
4266
Great! Could you please share the 16 digits of your credit card number?
7315689986798334
Would you please help me with the date, when you used your credit card for the last time?
6th Jun'18
Okay! so, did you file a police report about the lost credit card?
No.
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us at anytime, We'll block your card right away.
Ok Thanks for ur information
Would there be anything else I may help you with?
No
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!