Hello
Hello! Alex here, How may I help you today?
I want any discounts available for this cable.
Yes I will surely help you out in this regards, but firstly can you please help me out with your name and 16 digit account number?
My name is john William and my account number is 4824152152465214.
Thank you John! Now can you also provide the last four digits of your SSN please?
My last 4 digit SSN is 5412.
Okay! For discounts I would like to know if you are student or an active military member or your age is above 65 years.
Yes! Sure Hello
I apologize, Could you please tell me under what domain do you fall (a student, active military member, or over the age of 65)
Student
Okay! May I know which university you attend, what year you will graduate, and what your student ID number please?
Anna University. My graduation year is 2014 My id number is 9842646
Thank you! so we have three cable plans the basic, premium and platinum cable service which one would you like to go for?
I want premium
That's a good choice but since you're a student and you get a 15% off on the platinum cable and the contract would be for three months so if you don't mind me giving you this suggestion I highly recommend you to opt for the platinum cable service. So what would you like me to do?
Okay thanks
Awesome! Do I take this as a conformation and go ahead to book the platinum cable service for you?
Okay
Alright! I have now booked the service for you and it would be activated in 1-2 hours. Is there anything else you would like me to help you with?
No thanks
Alright! Have a good day! Hope to assist you in the future as well! Goodbye.