Hey! A very good morning to you. How may I help you today?
My credit card was stolen.
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Jane Smith
Cool! May I also know the last four digits of your SSN?
sure 4039
I'd also require the complete 16 digit credit card number.
1457894635892467
Could you help me with the date when the card was last used?
Last Thursday
And was a police report filed?
yes they had taken my whole purse
Not a problem! I had made a request to our department to issue a new card for you. Our associate will soon contact you for confirming a few credentials. And soon, you'll receive a new card on your registered address. I've blocked the card for now.
Thank you so much
You're most welcome. Would there be anything else I may help you with?
No that will be it
Thank you so much for your time. You have an amazing day!