hello! good morning! I'd be glad to assist you today!
Hi My credit card is lost. I want to cancel the cars and order a new credit card.
Okay! I'll surely help you with that. May I please know your first and last name?
First name is Felix and last name is Paul
Perfect! May I also know the last four digits of your SSN?
5623
Great! would you please share the 16 digit credit card number?
Okay Card number is 3214326547658768
okay! thanks for sharing this information, would you please let me know the date when you used your card for the last time?
Monday, 11 June 2018
okay! so, Felix did you file a police report about the lost card?
No I haven't.
So, Felix you'll have to first file a police report, then I'll be able to process with further procedure.
Okay got it. Thanks for the support
After you have applied for a police report please feel free to contact us. however I'll request for a follow up in this regard. Would there be anything else I may help you with?
Nothing else
I'm glad, We want to provide a service that customers will remember. Have an awesome day ahead.