HI
Hello, how may I help you with today?
I LOST MY CREDIT CARD LAST WEEK
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
NAME - EOIN SSN - 2970 CARD NO - 7530
Could you also let me know when was the last time you've used the credit card?
18/06/2018
May I ask if you have filed a police report?
YES
I've just blocked the card and issued a new one which will be reaching you in 2 days
THANK YOU ALEX
Your welcome, is there be anything else I may help you with today?
THANK YOU
It was wonderful talking to you. Have a great day