hi
Hi there! You're talking to the customer executive. How may I help you today?
hi, i am using Microsoft Excel it is asking software update
Absolutely! May I know the name of the company?
uool ltd
All right! May I know your name and last four digits of account number please?
uool  4585 taylor??
Appreciate your patience! Please hold a moment till i check the best solution for you.
please doit quick
I Understand. Please note that you'll be receiving a notification stating to grant me the remote access to check the issue in system.
thanks
No problem! I've resolved the same for you.
bye
Any other questions for me?