Hello, how may I help you today?
my name is david my issue is my credit card showing error in billing
I’m sorry about it.  I'll help you with that. Could you please help me with your name and the last four digits of SSN?
please remove extra charged amount my full name is david smith and my ssn number is 4567
Thanks David. Could you please share your complete credit card number?
1234567890123456
All right. Please tell me the date and the time of the error.
19th JUNE 2018 afternoon 1:28 pm
Oh! I see. Let me know if you have filed a police report.
yes i reported to police
All right. What was the amount charged? Are we still connected?
yes
Thank you for staying connected. Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
240$ chArged
I've updated your bill statement.  Is there anything else I may help you with?
and i would like to change my present adress to new address
Sure, Could you please provide me the new address?
320 , neway street ,NY, 10008
Thank you for the information. I’ve updated the address. You’ll receive a confirmation message in a while. Is there anything else I can help you with?
the company's new lower rates you saw in a commercial are available to you ?
Concerned person from the dedicated team will contact you as soon as possible to discuss the lower rates. Let me know if you have any other queries.
no that's all thanks for your answers
You're welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.