HI
Hello, how may I help you with today? Hello, how may I help you with today?
I LOST MY CREDIT CARD
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
KATHY, SSN : 2250 AND A/C : 6660
Could you also let me know the date the card was last used?
26/06/2018
May I ask if you have filed a police report?
NO
I now have all the details to block the card and issue a new one which would be reaching you in 2 days.
OK THANK YOU
Your welcome, would there be anything else I may help you with today?