Hey! A very good morning to you. How may I help you today?
I NEED TO CHANGE MY ADDRESS ON MY A/C
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
ANITHA SRI
May I also know the last four digits of your SSN?
5402
I'd also require the complete 16 digit credit card number.
8596045781054278
Thank you. Could you help me with the new address?
56,KENNEDY STREET MD 68923
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
OK SURE
Would there be anything else I may help you with?
YES, ONE MORE HELP I HAVE ERROR IN MY CREDIT CARD BILL.
Could you help me with the date and amount of the charge?
06.25.18 AND AMOUNT IS $250.
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK THANK YOU SO MUCH.
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.