hi
Hello there! You've reached Blue fire software Company, how may I help you today?
i need software updates
For sure, may I know your name and the last 4 digits of account number please?
sam 1234
Thank you, Sam. Could you please let me know the name of the company you're working at?
Yee Man Wong
Could you please let me know the name of the software/application you'd like to update?
java
Sure! Please give me a minute to proceed further.
ok
I really appreciate for your patience, I've raised a trouble ticket for the issue and our technical support agents will get back to you within 24 hours.
yes
Would there be anything else I may help you with?
nothing
Great! Thank you for reaching out to us, have an awesome day ahead!