Hello. I was wondering if you could help me out.
Hi there! You're talking to the customer executive. How may I help you today?
I am having issues with Outlook ever since the update occurred yesterday It won't open up for me Can you help me with this?
I'll surely help you with this. May I know your name and last four digits of account number please?
Sure is 1757 My name is Betty Ann Are we still connected? Hello?
Appreciate your patience! May I know the name of your company?
It's Avia
All right Betty! May I know if you've tried uninstalling and installing the app?
Yes I have tried that before contacting you fine folks
All right! Please hold on till I check the system myself for you.
ok
Great! I've done this for you. Kindly close the system and open after 2 minutes, it'll be fine. Anything else I may help you with?