Hello. How may I help you?
Hello Riley. I would like to close my account. Can you help me?
Surely I will help you. May I please know your first and last name?
My name is Michael Dean
Cool! May I also know the last four digits of your SSN?
SSN is 7394
Awesome! Also, may I please know the last four digits of your account number?
The last four digits of account number is 9574
Thank you for your valuable information. As I've checked, I see that the account balance of the account ending with 9574 is $300.
Great. You are awesome Riley. Thank you for your help
Thank you.
You are welcome
Would there be anything else I may assist you with?
Nothing else. Thanks a lot
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.