HI
Good morning, thank you for contacting enterprise software company, How may I help you?
I have an issue in my Outlook.
Sir, what is the issue with the application? that's bothering you.
It seems to be outdated.
Not to worry let's get your application updated. Could you please help me with your name?
Robert
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
Aaron soft technologies 4470
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
Ya sure i will do it now. Please wait
Let me know if it's still not working.
Lindsay, Its working now.
Awesome! Would you need anything else I could help you with?
No. Thank you for your response.
Thanks for reaching out to us.  Have a great day ahead.