Hello! How may I help you?
Very Good morning!
Good morning to you too! What is that I could help you with?
I paid extra money kindly solve the issues ASAP
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.  Please may I know your name?
Vallarasu.M
Thank you, Vallarasu. Please could you share your card number and also your SSN?
SSN:6102..Credit card number:6752485351715628
Thank you again. Please could you help me with the amount that you were charged extra and also the date on which it was charged?
06/27/2018..Amount:$125
That's really helpful. Thank you. Please allow me a minute to resolve the issue. Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?