HI
Good morning, thank you for contacting enterprise software company, How may I help you?
HI WE HAVE ISSUE IN OUR SKYPE I THINK IT NEED AN UPDATE OR SOMETHING
Not to worry let's get your application updated. Could you please help me with your name?
yeah sure my name alexander
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
yaeah sure  the company name is tsat and the ac number is 5246
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
yeah i did it as you mentioned its updated now now thanks a lot
Awesome! Would you need anything else I could help you with?
no thanks lindsay thanks a lot and have a good day
Thanks for reaching out to us.  Have a great day ahead.