Hello, how may I help you today?
Hello Rory, I have an error on my credit card, so could you please resolve this and also removed the extra charges
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
My name Debra and my SSN 3239
Thanks. Could you please share the complete credit card number?
9068 2070 4563 9132
All right. Please tell me the date and the time of the error.
yeah, 3rd june, 2018 and the time was 05:15 pm
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
Yes Mr. Rory, i wanna to change my adress on my account.
Sure. Could you please provide me the new address?
793 Lawndale DR, SYRACUSE, NY, 13546
Thank you for the information. I’ve updated the address. You’ll receive a confirmation message in a while. Is there anything else I can help you with?
Enough, Thanking you very much for your help.
You're welcome. I had a great time assisting you. Please do feel free to reach out to us for further queries. Have a good day. Bye now.