hi
Hello there, Good morning!
i want one help i want remove extra charge on my credit card bill
We are always here to assist you in any regards. I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I know your first and last name please?
jancy joseph
Perfect! would you please share the last four digits of your SSN?
4389
Great! would you please share the 16 digits of your credit card number?
789654321789906
Okay, would you please help me with the date, time and amount of the charge?
17/06/2018, 10 A.M 200$
okay, well thanks for sharing that information, Please give me a moment while I process further with the procedure.
ok
Okay! I'm really sorry that because of some technical glitch from our side you were charged erroneously, I'll personally look into this issue and get it resolved. however, I've also made a request for a refund of $200, which you've to receive within 48 hours. Would there be anything else I may help you with?
thank you bye
I hope we are connected! It was really nice talking to you and a pleasure assisting you. I’m glad I could resolve this for you. Have a great day!