Hello! How may I help you?
Hi I would like to check my balance
Sure, I'll be happy to do that for you. Please may I know your name?
John Allen
Thank you, please could you share with me the account number and also your SSN number?
acct # 789876 # 013845378
That’s great! Please allow me a minute while I work on your request.
ok
The balance in your account is $873. Is there anything else that I might help you with?