Hi My credit card bill shows an error
Hello there, how may I help you today? Apologies for the inconvenience caused to you. Could you please help me out with your full name?
Preetive Zinta
Perfect! Could you please help me out with the last 4 digits of your SSN and credit card number?
3421 4792831794828917381
Amazing! Thank you for the info could you also please help me out with the amount of the charge?
1600
Could you also help m,e out with the date of the charge and the time of the charge?
04/01/2018 10:55
Okay great! Please allow me a moment while I check with the account.
Okay
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of 1600 from your account.
Thank you very much
You're welcome! Is there anything else I may assist you with?