Hello
Hello there! You've reached Blue fire Software company, how may I help you today?
I am having trouble using Outlook
I'll look into the issue right away for you, may I know your name and the last 4 digits of account number please?
Johnson, 5852
Thank you, Johnson. Could you please let me know the name of the company you're working for?
Kenta Ltd.
Perfect! To proceed further, I would request you to let me know the issue you're facing with Outlook.
Very slow loading, and frequent crashes.
I hope you've upgraded the new Outlook version i.e., Microsoft Outlook Latest version 16.0.6741.2048. If the issue hasn't solved yet I would suggest you to reinstall the application. Please let me know if the issue has been resolved.
As per your suggestion, it's working fine. Thank you!
You're most welcome, would there be anything else I may help you with?
No, that's all.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!