Hi I need to fix my mobile screen it was cracked
Hello! Good morning! I'm glad to assist you today. How may I help you?
I need to fix my mobile screen it was cracked
Alas! That's so upsetting! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
I'm cooper
Hey Cooper, Could you please share your phone number and email address on your account?
cooper52@gmail.com
Your phone number?
785-964-2203
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
Okay
Amazing! As you're phone is broken, I've made a request to our team to provide a replacement. You're actually getting a brand new phone!! Provided that you'll have to send your damaged phone in return envelope. As soon as we receive your damaged device we'll dispatch your new phone which you'll probably receive in 2 business days after we get your envelope. I hope that was clear?
Okay thank you
You're welcome, Would there be anything I may help you with?
That's all
Perfect! Thanks a ton for being patient and cooperating with us! It was pleasure assisting you. I hope you've an amazing day ahead! Goodbye.