hi n
Hello there! Welcome to Bradford Services, how may I help you today?
my internet bill is too high
Sure, thing. May I know your name and the last 4 digits of SSN?
kelvin & 5677
Thank you Kelvin, may I also know the 16 digit account number?
8799 5675 3453 0800
Perfect! May I know how much extra on the bill has been charged?
56$
Oh, no! That's not fair, I'll surely look the reasons for the increase on the bill.
ok
I really appreciate for staying connected.  As you're using the premium plan for the past 3 months, your contract has been expired. Please renew the contract to avoid the inconvenience.
ok thank you
You're welcome, is there anything else I may help you with?
nothing else
Awesome! Thank you for reaching out to us, have an awesome day ahead!
ok bye
Good bye and good day!