hi
Hi there! Welcome to star cable customer service. How may I help you today?
my internet bill is too high
Oh! I'm so sorry to hear that. I'll definitely help you with your query. To proceed further, may I know your name and email address please?
muja & muja78@gmail.com
Great! just for verification purpose, may I know the last 4 digits of your SSN please?
8569
Awesome! Thanks for all the details. Just give me a minute, I'll contact with my team and let you know why your bill is high?
ok
Thanks for waiting! I contacted my team and because the taxes have increased and so our service rates also increased.
ok
I hope I helped you with your query. Will there be anything else I can do for you?
nothing else
Thanks for staying connected with us. For further queries feel free to reach out to us. Have a wonderful day ahead. Goodbye :)