hello
Hey there! How may I help you?
my cc was stolen
I'm sorry about that. I'll do my best to help you. Please provide me your name.
kevin malone my cc number is 5467 2398 5465 7689 , last night my card was stolen from two guys in a motorcycle
I'm really sorry about that, Kevin. Please could you help with your SSN too?
2312
Thank you. Have you filed a report with the police that your card has been stolen?
yes 2 hours ago
I appreciate that. Could you share with me the date on which your card was last used?
6/4/2018
Thank you, Kevin. Please give me a minute to block your card.
ok
Good news! I've blocked your card. Would you want me to initiate a request for a new one?
yes please
Sure, I've also initiated for a new card for your account. You'll be receiving a confirmation e-mail shortly. Would you need anything else?