hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll let you know the reason for the increase in the bill. May I know your name and your account number?
Wuckert Samuel, account no:7865 0987 8766
Could you also help me out with the last 4 digits of your SSN?
1656
Perfect! May I know the amount of charge being charged extra on your bill?
$80
Okay! Please allow me a moment while I go ahead and check with your account.
Ok
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
ok thank you
You're welcome! Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!
ok bye
Goodbye!