HI
Hi! How may I help you?
ACCIDENTALLY MY IPHONE SCREEN WAS BROKEN
Oh! So sorry to here that, I'll be glad to help you in this would you like to have a replacement for the broken phone?
OK
Great! May I please know your full name?
SOPNA KUMARI
Thanks Sopna! May I please know your contact number?
+14-9874-520-770
Great! I'll also require your e-mail address could you please help?
SOPKUM36@GMAIL.COM
Perfect! please allow me moment to check with the request.
OK
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
YES OK THANK YOU
You're most welcome, is there anything else I may help you in?
THANK YOU BYE
I’m glad I could resolve this for you. Have a great day, good bye.