HI
Hello! How may I assist you today?
ACCIDENTALLY CRACKED MY IPHONE SCREEN
I'm sorry to hear that. I'll do my best to help you. Please could you help me with your name?
JOVIYA JO
Thank you, Joviya. May I know what is the issue with the phone?
SCREEN CRACKED
Sure, I'll do my best to help you initiate a request for a replacement. Please could you share your contact number?
+14-8749-320-450
Sure, thank you. Please could you also share the e-mail address?
JOVI99@GMAIL.COM
Perfect! Please allow me a minute. Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
OK
I hope I've answered all your queries?