Hi
Hey there! How may I assist you today?
I need to fix my phone screen it was broken
I apologize, I'll be unable to help you in this regard. However, If there is an insurance for your mobile and there is any damage or crack to the phone, I'll surely help you get a replacement done.
Okay
Awesome! May I know what exactly happen to your phone?
Mobile screen was cracked
Sad to hear that! I'll surely help you. Could you please help me with your full name?
I'm berlin
Lovely! May I know your contact number and email address please?
788-556-3245 berlin37@gmail.com
Perfect! Thank you for sharing the information, Allow me a moment, I'll be right back with the resolution.
Ya sure
Thank you for staying connected. I've initiated a request for a replacement of your broken device with a brand new phone. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
Okay thank you
You're welcome! Let me know if there is anything else that I may help you with?
No thank you
Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!