Hello there, how may I help you today?
my credit card bill was charged extra
Apologies for the inconvenience caused to you. I'll help you to remove the extra charge. Could you please help me out with your full name?
Ramesh
Great! Could you also please help me out with last 4 digits of your credit card and SSN?
9854 and 6254
Perfect! Could you please help me out with the date of the charge and the amount of the charge?
19-06-18 amd $45
Thank you for the information. Please allow me a moment while I do the needful.
ya sure
I highly appreciate your patience, I would like to inform you that I've successfully removed the extra charge of $45 from your account.
thanks, I want to change my address on my account
Sure! Could you please help me out with your new address for me to update in the portal?
1/25, salthi nagar, IN
Please allow me a moment while I do the needful.
ya sire.
I highly appreciate your patience, I would like to inform you that I've successfully updated your address to 1/25, salthi nagar, IN.
thamks
You're welcome! Is there anything else I may assist you with?