HAI
Good morning! You've reached Net link cable/media service. How may I help you today?
about MY data usage.
Sure thing! I'll be happy to help you in this regard. May I know your full name and your account ID?
JESSLY 4345 5465 9878 0990
Awesome! Thank you for that Ms.Jessly. Please allow me a moment, I'll be right with the details.
OK
Thank you for holding up. I see that you have a package of 1 GB and your usage for the previous month was 900 MB leaving 100 MB will continue to the next month. Would you like to upgrade your service, so that you could enjoy the fastest internet and not worry about the usage?
OK THANKS
That's great! So, would you like to upgrade your service?
NO THANKS
Not a problem! Let me know if there would be anything more  I could do for you.
NO THANKS
Wonderful! Thank you for choosing us, we are always here to help you. Have a nice time!