HAi..my card was lost
hello there, Good morning! Oh no! I'm so sorry to hear that, I'll surely assist you with this. However, I'll require your basic account details. may I know your first and last name please?
Matilda Decker
Perfect! would you please share the last four digits of your SSN?
5400
Great! could you please share the 16 digits of your credit card number?
4852002358896525
Okay! Could you please share the date when you used your credit card for the last time?
25th june
Alright! I hope you've filed a police report about your lost credit card?
Yes
Fabulous! I'm glad that you actually filed a report about the lost card. I'll go ahead and block your card. Please allow me a moment!
ok
Thanks for waiting! I've blocked your card and also made request for a new credit card which you'll probably receive within 2 business days via post, and I'd also like to inform you that your new card will get activated within 24 hours.
OK
I hope that was useful and I hope I've answered all your questions for today?