HI SAM
hello there, Good morning! I hope your having the best day!
YA, GOOD MORNING.
How may I help you today?
I HAVE APPLIED A NEW CARD. BECAUSE MY OLD CREDIT CARD WAS EXPIRED ON LAST MONTH.
Okay, So you've already applied for a new card?
OH, NO ,I AM SORRY I WANT A NEW CARD INSTEAD OF MY OLD CREDIT CARD.
All right! I'll help you with that!
OK THANK YOU, WHAT INFORMATION DO YOU NEED?
May I know your first and last name please?
MY NAME IS JOYCE MARIA.
Perfect! would you please share the last four digits of your SSN?
MY SSN NO.2508.
Great! could you please share the 16 digits of your credit card number?
2347856100004612
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request.
OK SURE
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it and also requested for a new card which you'll receive via post within 2 business days. However, in case you don't receive it please reach out to us immediately.
OK SURE,THANKS FOR BEING PATIENT.
Thanks for appreciating, instead you were so patient and persistent sir, Thanks you so much. hope to serve you again! Have an amazing day ahead!