hi
Hello, how may I help you with today?
i want remove wrong bill credit on  my credit card
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
7831 8973
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
21th june 10.20 AM
Thank you. Give me just a moment while I update that for you!
72$
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok thank you
Your welcome, would there be anything else I may help you with today?
no bye
It was wonderful talking to you. Have a great day