hai
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
my device is not working
Oh that's bad, may I please know if the green light on the device still working?
no
Alright! No worries, I'll be applying for a replacement device for you, could you please let me know your name?
jaws
Thanks Jaws! May I please know your account number and last 4 digit of the SSN?
4512 7859 4785 1258 4589
Perfect! Please allow me a moment to proceed further.
ok
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
ok no thanks
You're welcome! It was great assisting you, have a nice day. Goodbye,