I want help to resolve the issues for my credit card lost
Hello there, how may I help you today? Sure, I'll you with that. Could you please help me out with your full name?
Roy Alan
Could you also please help out with last 4 digits of SSN and credit card number?
SSN 2456 & Card No 2931
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
27th May'18 & Yes I was filed police complaint
That sounds good. Please allow me a moment while I go ahead and block your card.
ok
I highly appreciate your patience. I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
thanks Drew
You're welcome! Is there anything else I may assist you with?
No
Awesome! Thank you so much for your cooperation, have a wonderful day!