Hello there! Sky high customer services, How may I help you today?
Hi, I have a question about my flight. I would like to check my seat assignment.
Absolutely! I'll be glad to help you, could you please let me know your last name
Yes, it is Brown.
Thanks Brown! Could you please share your booking confirmation number too?
Brown is my last name.  My first name is Sara.  The confirmation number is 3X4WJ6.
Perfect! Please allow me a moment to check your seat details.
Sure, thank you.
Thanks for waiting, I've checked your details and found that you have been assigned seat number 6A which is a window seat, is that fine?
Actually, could you move me to an aisle seat?
Sure! Please allow me a moment to check if that is available.
Ok
Sorry to keep you waiting, I'm glad to inform you that there is an aisle seat available which is 5C should I confirm that for you?
Thanks for checking.  Now that I thought about it, it is a long flight, I would rather just keep the window seat if that is ok.
Alright! Will be confirming the old seat for you, anything else I may help you in?