hi
Hello! How can I help you today?
any discount available in my cable service
There can be however I would like to know if you're facing any issue regarding the cable service you have right now?
yes
Okay! May I please know the problem you are facing so that I could help you accordingly?
any discount available in my cable service
I apologize! As of now we do not have any discount available unless you let me know the problem you are facing with our service.
bill increase in my cable service
I'll surely let you know the reason but firstly I'd be requiring your name and email id please
my name is harish harish@gmail.com
Thank you Harish! Now may I also know the last four digits of your SSN as well?
7485
Harish! I see that there has been over downloading from your side and also your contract has expired so you are no longer eligible to have the promotional rate. The government taxes have also been high this month and has reflected in your bill.
ok thanks
You're welcome! Is there anything else I could help you with for today?
no thanks
Alright! Have a good day, Bye.