Hey there! Good morning. How may I help you today?
Hi, what is the status of my claim?
Surely! I'll get the notice of status to  you. Could you please help me with your first and the last name?
Michelle Guzman
Fantastic! May I know your policy number and claim number?
Policy number is KJH856495745 and the claim number is LLL224
Oh great! I appreciate your patience in sharing the information. Could you please allow me a minute or two while. I do the needful?
thank you
Thank you holding on with patience. I've just checked your status and it shows that your payment has been initiated, and you'll receive the payment within 3 business days. However, If you haven't received the payment , kindly reach out to us immediately.
Awesome, thank you so much
Your most welcome! Let me know if there is anything more that I may help you with?