Hello there! How may I help you today?
HI GOOD MORNING MY PHONE WAS DAMAGED
Sad to hear that! I'll definitely help you with that. Could you please help me with your first and last name?
MUSTHAK
And, could you also share your contact number and email address please?
MUSTAK789@GMAIL.COM PHONE: 567 231 2397
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done for you?
OK
Thank you for staying connected. I'd like to inform you that, I've initiated a request for a replacement of your broken phone with a brand new phone and you'll be receiving it within three days. I request you to send the current broken device in the return envelope.
OK THANK YOU
You're welcome! Would there be anything more that I may help you with?
NOTHING ELSE
Lovely! Thank you for reaching out to us, I'm glad that I could resolve this for you.