HAI
Hi! How may I assist you today?
my iphone was cracked in just now, i have a insurance for my mobile, can you fixing this problem
So Sorry to hear that, I won't be able to help you in fixing it but I'll be able to help you get you replacement, Would you like me to do that?
of course
Sure! May I please know your full name?
josi alexsana
Thanks Josi! May I please know your full name?
YES
Could you please share your contact number and email address?
8765432112 MDU2018@GMAI.COM
Great! Please allow me a moment to do the needed, Please stay connected.
OK THANK YOU BYEE
Sorry to keep you waiting I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
ok sir/mam, i will send my mobile with return envelope
Great! Anything else I may help you in?