Hey there! Good morning. How may I help you today?
hi please fix my screen
Sorry but, may I ask you why do you want to fix the screen?
it is broken
Oh sorry to hear that. I'll surely help you with that. Could you please help me with your full name and phone number?
gia tha 8978789799
And also I will require your email address on the account, could you please share it?
ertyh@dfghj.com
I appreciate your patience in sharing the details. Would you please allow me a minute or two, while I do the needful?
ok
Thank you for holding on. I'd like to inform you that, I'll be able to replace the broken phone with a brand new phone. And I request you to return the broken device in an envelope. I'd like to inform you that unless we get the broken one, we'll be unable to do the replacement. Hope you understand?
sure
Awesome! Kindly let me know if there is anything more that I may help you with?
thanks have a nice day
Your welcome! Thank you so much for bringing this up to us, hope that was useful. We are always grateful to have customers like you. Good day!