Hey there, how may I help you today?
Hello, Need to order the new card
Sure thing, may I know your name please?
Donald
Hey Donald, how are you doing today?
Fine Spencer..Need your help to order the new card due to old one expired
I'll be glad to help you with that. May I know if you already have an account in our bank?
Yes yes
Perfect! May I know which card you want to order? Is it credit or debit card?
Credit card please
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN 8536 & Credit card no 2484
Thank you for the details. Kindly give me a minute.
ok
Thank you for staying connected. The new credit card will be sent to the updated address in the bank.
Ohww.. Great
Is there anything else I could assist you with?
No
You're most welcome. Have a great day.