Hello.
Hi need your help to remove the unused charge from Credit card bill
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
My full name Joel kevin, My last four digits of your SSN 4235,  credit card number 8742687568655
Thank you for the information Joel. Could you also help me with the date and time of the charge and also the amount of the charge?
Date 06/04/2018 time : 12:30 PM.. Charge amount is $180
Could you give me a moment here while I check the details for you Joel?
ok
Thank you for your patience. I'm sorry for the error in your bill Joel. I'll go ahead and have it removed right away. Thank you for bringing this to our notice.
thanks
Your error will be removed from your bill shortly. We will make sure this won't repeat again.
Thanks for your great support,,bye
You're welcome. Is there anything else I could help you with?