Hey there! Good morning. How may I assist you?
Hi good morning My phone was broken
I'm so sorry for what has happened. Do you like to have a replacement mobile delivered to you?
yes , I want a replacement
Sure! I'll help you with that. May I know your name please?
Ronald becky
Awesome! Could you please provide your phone number?
235 625 8854
Amazing! Could you please help me with the email address on the account?
ronladbec56@gmail.com
Great! Could you please allow me a minute to process your request?
ok sure
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
nothing else
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.