HAI
Good morning, thank you for contacting enterprise software company, How may I help you?
ISSUE FOR MISSING PERIODIC SOFTWARE UPDATES
Could you please help me with the name of the application you wish to update?
OUTLOOK APP
Not to worry let's get your application updated. Could you please help me with your name?
NAME SANS
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
8961
Could you also help me with your Company name?
COMPANY SHA TECH
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application. Let me know if it's still not working.
OK THANK YOU
You're welcome. Is there anything I could help you with?
NO
Thanks for reaching out to us.  Have a great day ahead.