hello drew
Hello there, how may I help you today?
yes, my credit was stolen can you help me what i need to do ?
No worries, I'm here to help you out! Could you please help me out with your full name?
ding sue
Great! Could you also please help me out with last 4 digits of your SSN?
8474
Perfect! Could you also please help me out with your credit card number?
4212-0000-3873-9293
Amazing! Could you please help me out with the date when the card was last used?
oops, that was an wrong card number, pl change 4212-0000-3873-9294 wrongly i typed last number 4 instead of 3
Sure, no problem at all. Please don't be sorry! Could you please help me out with the date when the card was last used?
yesterday evening around 7 pm
Okay! Could you also please tell me whether there was any police report filed?
no i did not done that, can you do it from your side ?
I'm sorry I wouldn't be able to do it from my side. However, I can go ahead and block your card while you register a report with the police.
ok i will do it, you can proceed blocking my card
I'd like to inform you that I've successfully blocked your old card and issued a new one which will be delivered to you within next 2 business days.
thank you very much for your help
You're welcome! Is there anything else I may assist you with?