HI Good Morning!
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
Hi Jesse, i like to change my cable service
Sure thing! Could you please help me with your full name and account number?
i am Markhen
Lovely! Could you also please help me with the last 4 digits of your SSN number?
1245 Are you here?
Awesome! May I also know the current service your using and the service you'd like to change to?
Basic, to change premium
Perfect! Thank you for that. Could you please allow me a minute or two, while I get this done for you?
Sure
Good news! I'd like to inform you that, I have upgraded your service premium internet service and this will reflect on your bill from next month. Will that be okay?
OK Thank you!
You're welcome! Is there anything else that I may help you with?
Nothing! Have a Nice Day!
Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!