Hi
hey there, Good morning!
My credit card bill shows an error
Okay, I'll try my level best to help you out. would please elaborate more on the query?
My credit card bill shows an error Could you please remove the charge
Oh no! I'm so sorry that you've been charged erroneously, I'll surely try to help you out. May I know your first and last name please?
Nehemiah Austin
Perfect! would you please share the last four digits of your SSN?
8300
Great! could you please share the 16 digits of your credit card number?
03280972350893092842
and lastly, would you please help me with the date and amount of the charge?
06/19/2018 2300
Thanks for cooperating and sharing all your details with us, Please allow me a moment while I process with your concern.
Okay
Okay! Thanks for holding on, firstly I'm sorry that because of some technical error with our system, you were charged erroneously. I'll personally look into this issue and make sure that this is resolved as soon as possible. for now, I have made a request for a refund of $2300.
Thank you very much Are you connected?
Yes we are connected! is there anything else I may help you with?
Nothing else Have a great day
I'm glad that I can resolve this for you. Hope to serve you again. Have a great day ahead!