HI SAM
Hey there, Good morning!
GOOD MORNING
How may I help you today?
I LOST MY CREDIT CARD.
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
MY NAME IS ESTHER MARY
Perfect! would you please share the last four digits of your SSN?
MY SSN NO.2032
Great! could you please share the 16 digits of your credit card number?
7623489000123498
would you please help me with the date, when you used your credit card for the last time?
06.24.18
Okay! so, did you file a police report about the lost credit card?
YES
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
I APOLOGIZE PLEASE CHANGE MY CARD NUMBER THAT IS ENDING WITH 3489 NOT 3498.
Okay, That's not at all a problem. I'll change that for you right away! Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it and also requested for a new card which you'll receive via post within 2 business days. However, in case you don't receive it please reach out to us immediately.
OKAY,THANK YOU SO MUCH
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!