Hello there, How may I help you today?
Need your help to resolve the issues for my credit card lost
Not a problem. I would be glad to help you out in this regards. May I know your name please?
My Full name is Joel Kevin
Thanks Joe, I believe you are also in another chat with our other associate. Hence as per guidelines I request you to be conversational.
ok
Thanks Joel, To pull up the information I will require your last 4 digits of the SSN.
My last four digits SSN number is 7883
Perfect. Could you please provide your full credit card number.
My credit card number is 6572876497276465
Furthermore I'll like to know that, was a police report filed for the same?
Yes . I raised police complaint
Thank you. Could you please provide me the date when card was last used.
I was used on 06/02/2018
Perfect. I will now go ahead and cancel your old card which is missing and issue a new one for you which will be sent to your address soon.
Oh Great .. Thanks for your timely support
You're welcome. Just for your information I would request you to be more conversational from next time with different information.