hi
Hello! How may I assist you?
my internet bill is too high
No worries, I'll check with your account and let you know immediately. May I know your name and your email address?
kristi.purdy@gmail.com & kristi
Kristi could you also help me out with the last 4 digits of your SSN?
5896
Perfect! Please allow me a moment while I go ahead and check with your account.
Ok
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to the expiration of the promotional rate contract which was going on for the past 3 months.
ok thankyou
You're welcome! Would there be anything else I may assist you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!