HI
Good morning! You've reached Syspro Tech support. How may I help you today?
GOOD MORNING
Hey! How may I help you today?
I NEED ONE SOFTWARE UPDATE
Sure! I'd be glad to help you in this regards. May I know your name and the last 4 digits of your account number?
MY NAME IS NEETHU MAY I KNOW YOUR NAME PLS
And, may I know the last 4 digits of your account number? Well, I am Jesse. And, I'll be happy to help you with your query.
OK WHY ARE YOU ASKING MY ACCOUNT DETAILS MAM
Well, I need your account details so that I get access to your system and get your query resolved rather you take the risk or problem doing that.
SORRY MAM IT'S MY PERSONAL
I apologize, I'll be unable to proceed further with your query without the details I need to get your query resolved. So, I'd be grateful if you'd help me with the details.
BUT IT IS MY PRIVASY MAM
I completely understand Ms. Neethu, But I'm sorry I'll be unable to help you without your account number.
OK MAM NO PROBLEM....  I WILL MANAGE THIS ISSUE THANK YOU VERY MUCH MAM THANK YOU FOR YOUR HELP
Great! Please reach out to us, if you need any help further. Thank you! Have a nice day!