Hey there, how may I help you today?
Hi My credit card bill shows an error
I'll help you with that. May I know your name please?
Karthika Selvi
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
3942 90320480932850732
May I know the date and amount of the charge?
05/19/2018 500
Kindly give me a minute.
Okay
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
Thank you very much
You’re most welcome. Is there anything else I could help you with?
Nothing else Thank you very much Have a great day for you
Always a pleasure. Have a great day.