Hello, how may I help you with today?
Hello Alex! This is rose.
Hi Rose, how may I help you today?
My Credit Card going to expired next two days.. I need to know the when i received new card?
I appreciate you bringing this to our attention, so that we can deal with this immediately I just need a few details of yours which would be the name,last four digits of SSN and credit card number
Full Name: Paul, Rose ssn#. 1235 Credit Card# 7896 1236 7415 7854
Thank you, Could you please let me know when was the last time the card was used?
06/13/2018
May I ask If you have filed a police report? As I can see here the credit card was expired so the police report would not be necessary. could you please stay connected for two minutes while I check this for you? For your kind information I've just issued a new card and would be reaching you within 3 working days I don’t mean to rush you. However, I just want to check if we’re still connected? I would like to inform you that the session will get disconnected if there is no response within 30 seconds