hai
Hello! Good morning! I'm glad to assist you today. How may I help you?
i ask for   fixing the phone screen
Alright! May I know the reason why you want to fix your phone?
ok damaged the phone screen
Yes! I'll definitely help you out. I'll require your details to pull up your profile. May I know your full name please?
rajan
Hey Rajan, Could you please share your phone number and email address on your account?
7689879809 rajan@gmail.com
Awesome! Thank you so much for sharing those details. I'll quickly go ahead and provide you the best resolution.
ok
Amazing! As you're phone is broken, I've made a request to our team to provide a replacement. You're actually getting a brand new phone!! Provided that you'll have to send your damaged phone in return envelope. As soon as we receive your damaged device we'll dispatch your new phone which you'll probably receive in 2 business days after we get your envelope. I hope that was clear?