HI GOOD MORNING
Hello! How may I help you today?
MY PHONE WAS BROKEN
I'm sorry, I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
OK
Sure, please may I know your name?
NAME: EDWIN
Sure! Please could you help me with your contact number?
CONTACT: 852 854 7485
Thank you! Please could you share the email address?
EDWIN09@GMAIL.COM
Great! Please could you confirm me the details?
YES SURE HAI ARE U CONNECTED
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.