hai
Hello there! Welcome to Act fiber net services, how may I help you today?
I want a new  Cable device
I apologize, could you please be more specific with the concern?
I need to new  internet connection
I apologize, I couldn't help you with that however, please visit our website for further details.
I need to new  connecting to the internet
For sure! How ever, I couldn't help you in this regards. Please visit our respective website for further concerns?
My device is not working please help
Sure thing, could you please let me know your name and the last 4 digits of SSN?
my name is sam my last 4 digits of SSN is 1023
Thank you Sam, may I also know the 16 digit account number?
my 16 digit account number is 2148965231014785
Awesome! Thank you for the details, may I know if the green light on the device is blinking?
okay thanks for your information
You're most welcome. Thank you for your patience. As the device is not working, we've sent a replacement with the device. Our executives will reach out to you for further concerns. Will that be fine with you?
okay
Perfect! Is there anything else I may help you with?
No thanks
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have a great day ahead!
okay
Good bye!