hi
Hello! Welcome to "Prodesk software solutions". How may I assist you today?
i want to update outlook
Sure! I'll help you with that. Could you please help me with your name and the last 4 digits of account number along with the company name?
james 1236
Thank you for the details. Please help me with the company name.
martin ltd
All right! I'll raise a trouble ticket and  will update to its latest version manually. Please allow me a minute while I look into the issue.
ok
Thank you for staying on hold.
ok
I truly appreciate your time and patience. I've updated the outlook. Please restart the device and check if that is working.
why
Please check the outlook and let me know if the issue is resolved. Are we still connected?
no issue
hat's fantastic! Is there anything else I may help you with?
no, thanks
Thank you for choosing our services. Please do feel free to reach out to us for further queries. Have a great day!