Hello sir.
Good morning, thank you for contacting enterprise software company, How may I help you?
Sir, I am working at company. My outlook software is not working. Please solve this problem.
Sir, what is the issue with the application? that's bothering you.
some update is missing
Not to worry let's get your application updated. Could you please help me with your name?
Joseph Vijay
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
LMN info tech. 9346
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
Ok sir. Thank you so much.
Would you need anything else I could help you with?
No sir. Thank you.
Thanks for reaching out to us.  Have a great day ahead.