hi
Hello there! Welcome to Act fiber net services, how may I help you today?
change my personal account information
I'll help you with that, may I know your name and the 16 digit account number?
kareena 365897425689 2356897456231458
Thank you KAreena, could you please be more specific with the 16 digit account number?
2345789652145689
Thank you for the confirmation, may I also know the last 4 digits of SSN?
2568
Perfect! May I know what you'd like to change in the personal account
yes
I apologize, could you please let me know which information in the account you'd like to change?
ok
Dear user, please reply to the question accordingly.
ok
could you please let me know which information in the account you'd like to change?
ok
Dear user, as there's no proper response to the query I'd be forced to end the conversation. Have a great day!