hi..need fixing the screen
Could you please elaborate the query so that I can assist you in the best possible way?
ok
Are we still connected?
yes need fixing the screen
I would be glad to help you out in this regards. May I know your name please?
Lauren Harrell
Thank you. May I know your phone number?
99658810403
Thank you, Could now help me with the email address associated with the account.
Harrell2568@gmail.com
Thank you so much! Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
ok
Is there anything else I may help you with?
no
Thank you for using our live chat service, and we hope to hear from you again! Goodbye!