Hello, how may I help you with today?
Hello!  My name is Sally Jonson.  I would like to check on my account balance. Account number 3456789
Hello, I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
Sally Jonson.  5567
Thank you for the information, please allow me a moment to check the account balance Thank you for waiting patiently your account balance is $5000
Great!  Thanks!  While I have you on the phone, could i have you transfer $1000 from my checking into my savings account?  My savings account number is 7768.
Sure! I'd be glad to help you with transferring the amount as well. You'd like to transfer $1000 from account number 5567 to account number 7768 is that correct?
No, from account number 3456789 to 7768
Oh! That's fine. Please allow me a moment to check with the details Thank you for waiting patiently the amount will be transferred shortly and you would be getting a confirmation email about the same
Thanks for your help today!
Your welcome, would there be anything else I may help you with today?