hi..gud mrng
Hello! Good morning, Fast net cable services. How may I assist you today?
why my monthly bills are getting higher and higher?
May I please know your name and email address so that I could check the reason behind this?
rohith ohith@gmail.com
Thanks Rohith! May I please know the last 4 digit of the SSN?
ssn num-8763
Perfect! Please allow me a moment to check the details.
sure..
Thanks for being so cooperative, I've checked the details and found that your promotional rate pack has been expired so that you have been charged on normal rates and that's why there is a hike in your bill. 
.
ok..need to cancel my cable service too..can u able to do?
If you like to continue the service with us I'll be giving you a one time promotional offer of 10% discount of your next month bill payment, would you like to continue the service?
no..need to cancel..
Alright! I'll be cancelling your service, anything else I may help you in?
thats it..thanks alot..
You're welcome! It was great assisting you, have a wonderful day. Goodbye.