Hey! How may I help you today?
HELLO
Hello.
I would like to cancel the financial charge of 5$ in my last month credit card bill.
Surely I will help you. May I please know your first and last name?
it is incorrectly billed. Mani Rajan
Oh I'm so sorry to hear that! I'll definitely help you with this and ensure this is not repeated. May I know the last four digits of your SSN?
Thank you 3919
I'd also require the complete credit card number.
9940 9047 8943 2708
Thank you. Could you help me with the date of the charge?
05/28/2018
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thank you Very much
You're most welcome. Would there be anything else I may help you with?
No Thank you.
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.