hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my cable bill every month going up
I regret your inconvenience. I'll surely help you resolve this query. May I know your full name and your email address?
smith martin smithmar56@mail.com
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
5897 100$
Perfect! Thank you for that. Please allow me a moment, while I get this done for you.
ok
I appreciate your patience in holding up. Well, I see that there is an increase in the tax rates which is why your bill has gone up.
i want cancel my cable service
Surely, I'll help you with that. Before that, we are offering a one-time special promo offer of 10% off as a promo
ok
Surely, I'll help you with that. Before that, we are offering a one-time special promo offer of 10% off on your next month bill.
ok thank you
Wonderful! Thank you for continuing with Net Link services. I'll put you account under that promo offer and this will reflect on your bill from next month. May I confirm if all your questions have been answered for the day?