Hi
Hello there, How may I assist you today?
My phone just cracked i need replacement
No problem! I'll surely help you in this regards. May I know your name please?
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I'm cooper
Thank you! May I also know the phone number?
785-9962 852-785-9962
I believe the second one is the correct! Thank you! May I also know the email associated with your phone.
cooper.ry@gmail.com
Perfect! I've done the needful. A replacement phone is on its way however please return the broken phone in the envelope provided.
Okay thank you
Is there anything else I may help you out with today?
No thank you
I hope you have a great day ahead. Goodbye!