Hey there! Good morning. How may I assist you?
my iPhone screen just cracked.
So sad to hear that. Would you like to have a replacement device for your damaged phone?
yes
Great! I'd be glad to help you with that. May I know your name please?
ajith
Alright Ajith! Could you please share your phone number?
9845632478
Superb! May I have the email address linked with the account?
ajith@gmail.com
Awesome! Could you please allow me a minute to process your request?
ok
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
no thanks
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.