HI
Hello. How may I help you today?
I HAVE A ISSUE ON CREDIT CARD BILL
Sure. Could you please help me with your full name, the last four digits of your SSN and your credit card number?
NAME- ROSS SSN NUMBER 7890
Thank you Ross. Could you also help me with your credit card number?
CREDIT CARD NUMBER 4561
Could you please help me with your complete credit card number Ross?
78945612304561
Thank you Ross. Now could you help me with your query?
15/05/2018 I MADE A PURCHASE 250 DOLLAR IT SHOWS ME A 350 DOLLAR
Could you give me a moment here while I check the details for you Ross?
YES OK
Thank you for your patience Ross. I'm sorry for the error in your bill. I'll go ahead and have it removed right away. Thank you for bringing this to our notice Is there anything else I could help you with?