HI
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
Sure! I'll check the details in this , could you please help me with your name and account number?
MUJA & 6623 4355 0900
Thanks Muja! May I please know the last 4 digit of the SSN?
9856
Perfect! May I please know the extra amount charged to you?
65$
Alright! Please allow me a moment to check the details.
OK
Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
OK HANKYOU
You're welcome! Will there be anything else I may help you with?
NOTHING ELSE
Alright! It was great assisting you, have a great day. Goodbye.