hai
Hello and Welcome to universal cable customer service. How may I help you today?
change my service
Sure! I'll definitely do that for you. To proceed further, may I know your name and account number please?
nallu 152436987452
Great! just for verification purpose, may I know the last 4 digits of your SSN please?
2586
Awesome! Thank you for the details. May I know which service you are currently subscribed to?
internet
Superb! may I know which service would you like to switch to?
ok thanks good bye
Sorry sir but I couldn't get you. I will need to know which service you would like to switch to in order to change your service. Could you please help me with that?
change my service
Okay Sir! may I know which service you want?
internet service change
Perfect! Just to confirm, You want to switch to faster internet service from the current internet service. Am I right, Nallu?
ok
Fantastic! I've forwarded your request. You will be switched to faster internet service within 2-3 hours. We hope you enjoy our high speed internet service. Will there be anything else I could do for you?
no thanks
You are always welcome! Thanks for connecting with us. For further queries, feel free to communicate to us. We are always here to help you.
okay good bye
Thanks for connecting with us. Have a great day ahead and take care. Bye :)