hai
Hello! How may I assist you?
HEY I WOULD LIKE TO INFORM YOU THAT MY DEVICE IS NOT WORKING FROM FEW DAYS.. MAY I KNOW THE REASON
No worries, I'll fix it for you. May I know your name and the last 4 digits of your SSN?
NAME - BHUVANESH CHOUDHRY SSN - 7293
Mr.Bhuvanesh could you also help me out with your account number?
SURE.. MY ACCOUNT NUMBER IS 620317498124
Perfect! Could you also let me know whether the green light on your device is visible or not?
NO.. IT IS NOT WORKING I WAS ALSO HAVING A TROUBLE CONNECTING THE INTERNET.. WHAT'S THE PROBLEM DREW?
Okay then I'd like to inform you that your device is not working. But don't worry, I'll send you a new device as a replacement at the earliest and you can have access to the internet as soon as possible. I hope you're fine with that?
OH.. OK SURE.. I WILL BE WAITING FOR A NEW DEVICE.. THANKS DREW FOR HELPING ME OUT..
I assure you that you won't be waiting for long time! Would there be anything else I may assist you with?
HMM OK.. NO. NOTHING ELSE DREW. THANKS
Awesome! Thanks for reaching out to us, hope you'll have a great day ahead!