hi,good morning
Hey! How may I help you today?
My internet bill is too high
That sounds bad! I apologize, May I know your name please?
Nienow Heidi
Thank you for that! Could you please help me with your email id and SSN?
heidi50@gmail.com and 6382
Thank you for providing the email address. I see that due to government regulations the charges were increased however also your contract has expired so you do not have an active promotional rate.
ok
I'll offer you a 10% one time special offer on your next monthly bill. Would you like me to do that for you?
yes
That sounds great! I'll update the same for you and hope this new plan would not bring higher internet bills from the coming months.
ok
Is there anything else I can help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
I hope you have a wonderful day ahead! Goodbye.