hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
That's upsetting. I'll surely help you get the reason behind that. May I know your full name and your email address?
hari& hari8@gmail.com
Lovely! Could you please help me with the last 4 digits of your SSN number and the extra amount on the bill?
5362 &   34$
Thank you! Please allow me a moment, while I get this done for you.
Ok, I wait for your information.
I appreciate your patience in holding up. Well, I see Mr.Hari that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
ok
Great! Is there anything else that I may help you with?
nothing else
Thank you for choosing us, we are always here to help you if you have any queries in future. Goodbye!