HI
hello there, How may I help you today?
MY CREDIT CARD IS LOST
Alas! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
KELLY PETER
Perfect! would you please share the last four digits of your SSN?
0222
Great! could you please share the 16 digits of your credit card number?
9088757524598754
would you please help me with the date, when you used your credit card for the last time?
25/06/2018 AND 19:10
Okay! so, did you file a police report about the lost credit card?
NO
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us at anytime, We'll block your card right away.
OK, THANK FOR YOUR SUGGESTION
I hope that was useful?
YES, THANK YOU
did I help you in resolving all your queries for today?
YES, PERFECT
It was really nice talking to you and a pleasure assisting you. I'm glad that I could resolve this for you. Hope to see you again. Have a great day ahead!