hello
Hello there! My name is Casey. How may I assist you today?
I want to ask you why is my cable bill keeps going up?
Oh! that's sad however I'll help you in knowing the reason bind that. May I know name please?
Inka mukkij
Thank you so much. For verification purpose Id also need your last 4 digits of the SSN.
8563
Thank You and Id also need the email address to process your request please?
Inkamm&&@gmail.com
Thank you for providing all important info. I see that due to sudden increase in government taxes and expiration of the contract your bill is reflecting high amount.
Oh i see, Its better you cancel my service
Okay! Not a problem however if you continue using our service I'll provide a special one time 10% dicount offer especially for you.
no thx
Oh! That's okay. I'll stop the cable service for now however we will be glad to assist you anytime in future whenever needed.
sure
So is there anything else I'll be able to help you in knowing today?
yes thats all
It was great talking to you. Hope for a great day ahead. Bye!