Hello,
Hello! How may I assist you today?
good morning Last week i took car insurance policy with your company... i need proof of copy for that policy?
I'll provide you with the copy of insurance. May I know your name and the last 4 digits of your SSN?
This is David, Ross SSN# 3658
David to go ahead and find your documents I'll be needing more details. Hence, could you please help m eout with the make and the model of your car?
Car Model: Honda Amaze Made: 2018
Perfect! Please allow me a moment while I go ahead and do the needful.
Please wait Drew The car model is : Honda Accord and made: 2017 Sorry for the confusion.
Oh no worries please don't be sorry. Thanks for the correction, please allow me a moment  while I go ahead and find the correct documents.
okay...
Thanks for staying connected. I'd like to inform you that I've found your documents and you'll be receiving the copy of your documents in the next 2 business days.
fine thank you for your help.
You're welcome! Should I confirm that all you queries have been answered for today?
Yes. perfect. Good day to you...\
Awesome! Thanks for choosing us, hope you have a wonderful day ahead!