HI
hello there, How may I help you today?
I HAVE LOST MY CREDIT CARD
Oh, I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
MANJULA DEVI
Perfect! would you please share the last four digits of your SSN?
5546
Great! would you please share the 16 digits of your credit card number?
5461548496215485
Would you please help me with the date, when you used your credit card for the last time?
06/05/2015
Okay! so, did you file a police report about the lost credit card?
NO
Hey! I'd like to inform you that according to our banks policy you'll have to file a police complaint about it, then we will be able to proceed further with the procedure. However, after filing the report, please feel free to contact us at anytime, We'll block your card right away.
OK THANK YOU FOR COMPLIMANT
Would there be anything else I may help you with?
NO THANKS, HAVE A NICE DAY FOR U ENJOY YOUR DAY
I’m glad. We aim to make your Banking experience a pleasant one. Have a wonderful day!