Good Evening!
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
I would like to change my premium cable service.
Sure! I'll be able to help you in this, may I please know your name and account number?
Name: Kuttyma.K..Account number:5794519537846
Thanks Kuttyma! May I please let me know the last 4 digit of the SSN?
SSN:4921
Alright! May I please know what service you want to change to?
I would like to change internet service.
Sure! To which service you want to change?
premium version.
Alright! Please allow me a moment to check the details.
Sure, I am waiting.
Thanks for being so cooperative, I've changed your service from  internet to premium cable. Anything else I may help you in?
Thank you very much. I feel i got all quiries.
You're welcome! It was great assisting you, have a great day. Goodbye.