hello Need your help to resolve the issues for my credit card lost
Hello! Good morning! I'd be delighted to assist you today.  May I please know your first and last name?
My full name is durai raj
Perfect! May I also know the last four digits of your SSN?
My last four digits SSN number is 7883
Great! would you please share the 16 digit credit card number?
My Credit card number is 7315689986798334
Okay great, thanks for sharing the information. would you please help me with the date when you used your card for the last time?
I was used on 06/01/2018
Okay so, did you file a police report about the lost credit card?
Yes . I raised police complaint
Okay joel, great! please allow me a moment.
ok
awesome! Durari I've blocked your card and requested for a new card, would you like to have the new card with the same number or a new one?
Yes I need new card one
Awesome! I've requested for new card which you'll receive within 2 business days via post.Would there be anything else I may help you with?
No
I’m glad I could resolve this for you. Have a great day ahead!
bye Are you there ?
Remainder- dear customer, we can see that your having multiple chats at the same time, please don't share the same information with all the associates and kindly, have a natural conversation and please be conversational as much a possible.