Hey there, how may I help you today?
My credit card bill shows an error
I'll help you with that. May I know your name please?
My name is ondi puli
Hey Ondi, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
8321 this is my ssn number 9308429034888433 this is my credit card number
Thank you for the details Odni, May I know the date and amount of the charge?
06/19/2018 6:27 PM
May I know the amount of charge as well?
5900
Kindly give me a minute to proceed further.
Okay i am waiting for you
I appreciate for holding on, your error has been removed.
Thank you I want to change my address
Always a pleasure, May I know the new address?
92. Koothampalayam
Perfect! Your address has been successfully updated, from now on you'll receive bank alerts to updated address only.
Thank you very much I want to know company's new lower rates available
I apologize for the inconvenience caused to you, however there is no right representative to give you exact information regarding the bank rates. You might find them in www.bank.com as well.
Its okay Thanks for your help
My pleasure. Is there anything else I could assist you with?
Nothing else Have a great day
Thank you for reaching out to us. It's a pleasure assisting you.