HI
Hello there! Welcome to Act fiber net services, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I really apologize for the inconvenience caused to you however, could you please let me know your name and the email address?
SUJA & SUJA67@GMAIL.COM
Thank you Suja, may I also know the last 4 digits of SSN?
4178
Perfect! Thank you for all the details, please give me a minute to proceed further.
OK
Thank you for staying connected, as you've failed to pay the previous month bill you're charged an extra amount.
56% SORRY 56$
Sure! Is there anything else I may help you with?
NOTHING ELSE
You're most welcome, thank you for choosing us. Have a great day ahead!