Hello there! How may I assist you today?
MY MOBILE PHONE IS DAMAGED
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
YES
Alright! May I please know your full name?
NAME: DIVYA
Thank you Divya! May I please know your phone number?
900 876 6756
Perfect! I'll also need your email address could you please share?
DIVYA@GMAIL.COM
Amazing! Please allow me a moment to check the details and proceed with your request.
OK
Sorry to keep you waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. would that be okay?
OK
I’m glad to be able to help. We aim to make your experience with our company a pleasant one. Have a wonderful day! Goodbye.