hai sir
Good morning, thank you for contacting enterprise software company, How may I help you?
i want to update my outlook to the latest version
Not to worry let's get your application updated. Could you please help me with your name?
robert
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
microsoft company and 2320
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > outlook > restart the application.
ok i will check sir wait a minute
Let me know if it's still not working.
i con update you do it your selt
Awesome! I've resolved your issue, On your behalf I've updated the latest version. Could you please open and check if the application is opening (running) or not?
ok i will chick sir
Let me know if it's still not working.
yes sir it is not updated please help me
No problem, let me get in touch with our team and solve the issue as soon as possible.
ok sir thank you
You're welcome. Is there anything I could help you with?
nor sir thank you
Thanks for reaching out to us.  Have a great day ahead.