hai
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
change my cable service
Sure! I'll be glad to help you in this, may I please know your name and account number?
my name is erick alex and the account number is 9764 3402 0093
Thanks Erick! May I please know the last 4 digit of the SSN?
your'e welcome, the SSN number is 1420
Perfect! May I please know the service you are currently using?
basic service plan
Great! To what service would you like to change?
i like to have premium service plan
Amazing! Will do that for you, please allow me a moment.
yes sure not a problem
Thanks for being so cooperative, I've checked your details and changed your services. It will be reflecting in your bill from next month, anything else I may help you with?
no thanks not a probleam
Alright! It was great assisting you, have a wonderful day. Goodbye.