HI
Hey there! What can I do for you today?
I LOST MY CREDIT CARD LAST WEEK
I'm sorry to hear that. I'll do my best to help you with it. Please could you give me your full name?
JOTHI
Thank you, ma'am. Please could you provide me your credit card number and also your SSN number?
SSN - 5287 CARD NO - 8521456302157895
That's great, ma'am. Have you filed a report with the police regarding this issue?
NO
I request you to file a report with the police as soon as possible as it is mandatory in this case. However, I'll be able to block your card to prevent it from being misused. Please could you tell me when the card was used last?
OK LAST USED DATE - 06/06/2018
Sure, thank you ma'am. Please give me a minute.
OK
As per your request, I've block your credit card. You'll be receiving an e-mail from our team shortly. Would you need anything else?
NO THANKS
You're most welcome, ma'am. Thank you for reaching out to us. Good day!