How may I assist you today/ ?
hai My card was missing so close my card
I'll surely help you with that. May I please know your first and last name?
jhon smit
Perfect! May I also know the last four digits of your SSN? Would you please help me with the 16 digits of your credit card?
2536 5566321564880045
Okay great! could you please help me with the date you used your card for the last time?
13th june
okay Jhon, so, did you file a police report for the lost card?
no
okay jhon so, firstly you'll have to file a complaint so that I can proceed with the further procedure.
ok sure
after you file a complaint, please feel free to contact us, I'll surely do my best to help you out in this case. however, I've already requested for a follow up on this regard. so, our legal support team will surely reach out to you. Would there be anything else I may help you with?
no
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