Hey there! How may I help you?
hi i need remove wrong bill on my credit card
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please may I know your name?
Maurice Harris
Thank you, Maurice. Please could you help me with the credit card number and also your SSN number?
6543221890754321 456789065432189
Thank you. Please could you provide me with the amount charged and also the date on which it was charged?
70$ 24th
Thank you so much for bringing this to our notice. I understand you're worried. Please allow me a minute to personally look into the issue.
okay
I'm sorry that you have been charged extra. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
yes good thanks
You’re welcome. Always a pleasure to assist customers like you. Have a great day!