HI
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
MY INTERNET BILL IS TOO HIGH
Sure! I'll check the details in this , could you please help me with your name and account number?
NIVI & 6676 8799 9800
Thanks Nivi! Could you please share the last 4 digit of the SSN?
9834
Perfect! May I please know how much extra amount has been charged to you?
34$
Alright! Please allow me a moment to check the details.
OK
Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
OK THANKYOU
My pleasure! Hope I've answered all of your queries?
YES OK
Alright! Thanks for choosing our services, have an amazing day. Goodbye.