hi, good morning
Hello there! Welcome to Act Fiber net services, how may I help you today?
my internet bill is too high
I really apologize for the inconvenience, may I know your name and the email address?
lucille and lucille26@yahoo.com
Thank you Lucille, may I also know the last 4 digits of SSN?
5214
Thank you very much for all the details, please allow me a moment to check the reasons for the increase in the bill.
Ok
I really appreciate for staying connected, as there's an increase in the taxes in the country that's the reason for the increase in the bill however, we'll ensure you get the correct bill from next month.
ok
Will there be anything else I could help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
You're most welcome, thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!