Hey! A very good morning to you. How may I help you today?
hi my credit card was missing
Oh! Sorry to hear that. Surely I will help you. May I please know your first and last name?
Larissa Lucas
May I also know the last four digits of your SSN?
4328 6012
I'd also require the complete 16 digit credit card number.
65432190765432
Could you help me with the date when the card was last used?
17th june
And was a police report filed?
yes
I'll request the concerned team contact you as soon as possible and help you with a new card. Also, I've registered a complaint about the lost card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience. I've blocked the card for now.
ok good thank you
Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.