HI
Hello there!
I NEED CREDIT CARD CHARGE WAS REMOVE FROM MY A/C
I'll help you with that. May I know your name please?
NAME : PUVANA
Thank you Puvana, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN NO : 1991 AND A/C : 2002
Perfect! May I know the date and amount of the charge?
02/05/2018 AND $85
Thank you for the details Puvana, kindly give me a minute to proceed further.
OK
Thank you for staying connected. The error will be fixed and updated shortly. You'll receive an e-mail about the updated bill.
OK THANK YOU
You’re most welcome. Is there anything else I could help you with?
YES, I NEED TO CHANGE MY ADDRESS ON MY A/C  ACCOUNT
For sure, May I know the new address as well?
889 JONH STREET 5TH ROAD VA 55421
Your address has been updated and further, you'll receive the bank alerts to the updated address.
OK THANK YOU SO MUCH HAVE A GREAT DAY FOR U I LIKE YOU SERVICE I AM VERY HAPPY TO YOUR SERVICE
I'm glad to hear that. Always a pleasure assisting you. Is there anything else I could assist you with?