Good morning! How may I help you today?
I MADE A PURCHASE $200 BUT THEY SHOWS ME $250
I see you have been charged wrongly. I'll be glad to help.Please provide me with your name.
NAVEEN
Thank you, Naveen. I'm sorry you had to face this issue. Please could you give me your credit card number and your SSN number?
SS NO-1452 SSN NO-1452
Thank you, sir. I would be needing your credit card number to help you further.
4560
Thank you sir. Please could you provide the date and time when the amount was charged?
DATE 11/05/2018 CHARGED $50
Thank you again,sir. I am sorry you had to face this.I'll personally look into the matter. Please give me a minute.
OKAY
I've raised a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Would you need anything else?
NO THANKS
You're most welcome, sir! I'm glad I could help you. Great day!