Good afternoon how are you today
A very good afternoon, How may i assist you today?
I was watching TV last night and saw your new commercial, about the very low rates for new customers. They are much lower than the rates I pay, am I eligible for these new low rates?
All right. I apologize I will be not able to give you the information at this point of time. However someone from our bank will reach you back in few days to give you all important information.
Ok
Would there be anything else I may help you with?
That was all I will wait for someone to reach out to me. Thank you
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead.