hello
Hello! How may I assist you?
my iphone was damaged last week
I'm sorry about that. Would you like to claim your insurance?
yes
Okay! May I know your name?
kumar
Kumar could you also help me out with your phone number and the email address associated with the account?
7326983201 kumar89@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department. I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
ok
Would there be anything else I may assist you with?
no thanks for your information
You're welcome! Would there be anything else I may assist you with?
no
Awesome! Thanks for connecting to us, hope you have a wonderful day ahead!
same to you Drew
Thank you! Goodbye!