Hi, I think my card has been stolen I need a new one
Hello there, I’ll be glad to help you today. Could you please help me out with your full name?
Sure I am Jennifer White. My card number is 5856-6256-2204-5589
Awesome! Could please help me out with the last 4 digits of your SSN?
1255
Great! Could you please tell me when was the card last used and was there any police report filed?
I did file a police report. The last time I used it was yesterday afternoon
Oh that sounds great! Good to know that you have filed a complaint. Please allow me a moment while I check with your card.
ok great
I highly appreciate your patience, I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
thank you so much
It was a pleasure assisting you, White! Is there anything else I may assist you with?