Hi
Hello. How may I help you today?
My credit card bill shows an error
I apologize for that. Could you please help me with your full name, the last four digits of your SSN and your complete credit card number?
Janessa Garner 8534 023498092850948584
Thank you for the information. Could you also help me with the date and time of the charge and also the amount of the charge?
05/11/2018 780
Could you give me a moment here while I check the details for you?
Okay
Thank you for your patience. I'm sorry for the error in your bill. I'll go ahead and have it removed right away. Thank you for bringing this to our notice.
Thank you very much
You're welcome. Is there anything else I could help you with?
Nothing else Thank you very much
Pleasure assisting you. Please do contact us. We will be glad to assist you.
Thank you for your time and patience. You have a great day.