hi casey you are their to help me today ?
Hello there, How may I help you today? Yes!
my credit card was stolen can you block my card now
Don't worry! I would be glad to help you out in this regards. May I know your name please?
kuppusamy
Thank you. To get your bank details I would need your last 4 digits of SSN.
3345
Perfect. Could you please provide me your complete credit card number.
4330-9932-8832-0203
Thank you. Could you please provide me the date when card was last used.
yesterday
Furthermore I'll like to know that, was a police report filed for the same?
no, i did not done that, is it possible from your side please go ahead
I apologize however I'll request you to first file a complaint against the lost card and then reach us so that we can block it for you.
ok thanks, please can you order new card for me old one is expired
I apologize however Ill be not able to do that unless we have a complain report with us.
oh, ok. once you received complaint report then you can proceed further
Yes for sure!  Anything else I may help you out with?