Hello there, how may I help you today?
Hi
Hello!
My credit card bill shows an error
Apologies for the inconvenience caused to you. Could you please help me out with your full name?
Vijaya Kanth
Great! Could you please help me out with the last 4 digits of your SSN and credit card number?
3921 7593285732979427492
Amazing! Thank you for the info could you also please help me out with the amount of the charge?
3000
Could you also help me out with the date and time of the charge?
05/10/2018 21:00
Okay great! Please allow me a moment while I check with the account.
Okay
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of 3000 from your account.
Thank you very much
You're welcome! Is there anything else I may assist you with?