Good morning
Hey there, you're connected to Star cable customer service! How may I help you today?
I am in need to change my cable service. Please help me with it
Sure, I'm here to assist you. May I know your name please?
My name is William Dalinger
May I also know your account number?
Sure account number is 2481495013475813
Awesome! Could you also help me with the last 4 digits of your SSN?
Yeah! its 2749
Great! May I know which service are you currently using? Is it the cable service?
I am using premier service. But need to upgrade to platinum service
Alright! Please allow me a moment while I request the same for you.
Sure
I appreciate your patience! I've made a request and it will be activated within 4-5 hours, would there be anything else I may assist you with?
please upgrade my phone number as I have changed it
Help me with the old phone number that is been registered with us?
607-863-2263 - old number  New number 917-423-3600
Alright! Thanks for the information. I've updated your new phone number on the account.