HAI
Welcome to PilotAirlines! You're talking to the Customer Executive! How may I help you today?
boarding pass to be sent to your email address or phone number
Sure. Could you please help me with your Last name and booking confirmation number?
SAM confirmation number TR5Y6U
Fantastic! Please give me a moment to check.
OK
Awesome! Your details have been verified. May I know the your mail id or phone number?
MDU2018@GMAIL.COM
Fantastic! The boarding pass shall be sent to you shortly. Anything else I may help you with?