Hi there, how may I help you today?
HI
Hello there, May I know your name please?
I HAVE CREDIT CARD PROBLEM CHARGE REMOVED
I'll be glad assisting you with that. May I know your name please? I hope we are still connected.
NAME : ANU AND SSN NO : 0007
Hey Anu, Could you let me know the credit card account number please?
789456123789456
Awesome! May I know the date and amount of the charge?
15/05/2018 I MADE A PURCHASE $250 BUT IT SHOWS ME A 275
I'll report the error of $25. Kindly give me a minute.
ok
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
ok THANK YOU SO MUCH . ALSO PLEASE REMOVED CHARGE AS WELL IN THE PARTICULAR TRANSACTION .
For sure thing Anu, The changes will be updated shortly.