Hi Drew
Hello there, how may I help you today?
I lost my credit card
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your full name and the last 4 digits of your SSN?
Ramesh Rao 2221
Great! Could you also help me out with your credit card number?
3987498327501305
Could you also please confirm when was the last time the card was used and was there any police report filed? I hope we are still connected?
Yes last used 04/22/2018
Good to know that. Please allow me a moment while I go ahead and block your card.
Okay
I highly appreciate your patience, I would like to inform you that I've successfully blocked your present card and issued and new card which will reach you within 2-3 business days.
thank you very much
You're welcome. Is there anything else I may assist you with?
Nothing else Thank you very much
Okay great! Thank you so much for your cooperation. Have a great day!