HI GOOD MORNING
Good morning! You've reached Flamingo customers service. How may I help you today?
I ALREADY BOOK A TICKET BUT I WANT TO CHANGE IT
Surely! I'd be glad to help you in this regard. May I know your last name and your booking confirmation number?
ANDREW DFG456
Awesome! May I also know which seat would you prefer? (aisle/middle/window)
MIDDLE SEAT
Perfect! Thank you for that Mr. Andrew. Could you please allow me for a minute or two, while I get this done for you?
OK
Awesome! Here's what I've done as per your request, I changed your seat to middle and your new seat number will be A41. Hope that will be comfortable for you.
OK THANK YOU
You're welcome! May I confirm if all your questions have been answered for the day?
YES SO NICE
Thank you for choosing us, wish to serve you again. Have a safe flight!