Hello, how may I help you with today?
HI..MY CARD WAS LOST
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
Grant Foster 6537 9087
Could you also let me know the date the card was last used?
23TH JUN
May I ask if you have filed a police report?
Y YES
I've just blocked the card and issued a new one which will be reaching you in 2 days.
OK
Is anything else I may help you with today?