MY DEVICE IS NOT WORKING
Hello! Fast net cable services. I'll be able to help you in this, may I please know if the green light on the device still working?
YES
Alright! I'll just apply for a replacement for you, may I please know your name?
MacGyver Marguerite
Thank you! Could you please let me know the account number and last 4 digit of the SSN?
8968 9874 2531  AND 5687
Great! Please allow me a moment to check the details.
Ok
Thanks for being so cooperative, I've processed your request and applied for replacement for you, please make sure you return the damaged device. Anything else I may help you in?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
My pleasure! It was great assisting you, have a wonderful day. Goodbye.