Hi!
Hey there! How are you doing today?
I'm good, thanks! I requested a proof of my insurance last week but haven't received it yet. Please could you get me another one?
For sure, may I know your name please?
Steve Rogers is my name.
Thank you Steve, could you please let me know the last 4 digits of SSN?
Sure, Spencer. Its 2344 Are we still connected?
Perfect Steve! May I know the make and model of the car?
Yeah, BMW X5. Super fast car!
Thank you Steve, may I also know the manufacturing year of the super fast car?
Cool, its 2017.
Thank you so much for the details, Steve. Kindly give me a minute to proceed further.
Sorry, I got the model wrong. Its Y5.
Not a problem. I'll updated the changes and proceed.
Yeah okay.
Could you please give me a minute to proceed further?
Sure.
I highly appreciate for your patience. The insurance documents will be mailed to the updated address shortly.
Sure, I hope I get them this time.
For sure! Is there anything else I could help you out with?