Hello, Im hoping you can help.  My iPhone screen broke
Hi there,Sure! I'll help you with it, may I know your name and phone number?
sure, its Jim Roberts.  The phone number is 701-428-9276
Awesome! Could you please let me know your email address?
sure, its jim.rob2983@gmail.com
Awesome! Thank you for the details, as you've already have an insurance. We're glad to provide you the replacement, please give me a minute to proceed further.
oh, sorry.  I typed that incorrectly.  It should be jim.rob2938@gmail.com
Not a problem, I'll update the changes and proceed further. Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope.
For further details about the replacement, please feel free to contact us at any point of time.
Awesome, I will send the phone to you guys as soon as I can!
My pleasure! Will there be anything else I may assist you with?
I dont think so. thanks again!
I'm glad that was helpful, thank you for reaching out to us. Have a great day ahead!