Hello
Hello! Welcome to CalTech Support. How may I help you, today?
My application is not working as it should.  It is not loading today
I'm sorry about the upsetting situation you had to face. If you could elaborate the issue, I'll be able to help you better.
I am trying to open the application and it keeps saying "Error 404" and closing instantly
Okay, don't worry. This is a minor issue and I'll help you resolve it. Could you share the name of the application, please?
Yes it is iTunes. Do you think I can reinstall it and it will fix it? I tried to uninstall/reinstall, it will be done in a minute
Yes, uninstalling and reinstalling helps. Could you tell me if you're able to load the application without any error?
That worked! iTunes loaded successfully
That's great! Could you please provide me a few details like your name, account number and the company you're working for?
My name is Jonathan, account number 84661230 and company is Jonathan's Electronics
Great, Jonathan. It was great assisting you today. Would there be anything else that I might help you with?
No sir, that is all.  Thanks for your help!
You're welcome. Please feel free to reach out to us again for any queries or assistance. Have a great day!