hi i have problem for connecting internet
Hello! I'll help you out with that. May I know your name and your account number?
john smith 589975643201
John could you also help me out with the last 4 digits of your SSN?
5897
Perfect! John could you please switch off the router and then switch it on and let me know if the internet is working?
i will do it already but not connect internet
Okay then I'd like to inform you that there is a problem with your router. However, no worries I'll send you a new router immediately so that your problem will be solved right away. I hope you're fine with that?
okay fine
Great! Would there be anything else I may assist you with?
no bye
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.