HI
Hello there! Welcome to CalTech Support. How may I help you today?
I WANT TO  UPDATE MY OUTLOOK
Absolutely! I'll help you in this regards, please may I know your name?
JAMES
Sure, James! Could you also share your account number and the company you're working for?
7854 PST LTD
Sure, I appreciate your help. I suggest you to manually upgrade the application as of now and I'll have a ticket raised for you in the meantime. Would that be okay?
YES
Sure, you could update the application by going to the settings than to the update section and by clicking on the manual update icon. Could you please try that and tell em if you're able to update the application?
OK
Sure. Are you able to update the application?
NO THANKIS
I'm sorry, could you please tell me if you're able to update the application?
YES
Great! How else can I help you?
NO THANKS
Sure, thank you for reaching out to us. It was great assisting you. Have a great day!