hi
Hey there! Good morning! I hope you're having a good day. How may I help you today?
Help me sign up for a new service
Definitely! I'd to help you out. We are leading service providers of cable, phone and internet service. May I know in which of our services you're interested?
phone
Sure! I'd love to help you out. Thanks for contacting D-link media services in this regards. May I know your city name and zip code please?
city is banaras and zip is 789654
Noted! Thank you! I've updated your details. May I know which plan you'd like to subscribe for? we've 1 GB, 5 GB and 10 GB.
5 gb
Perfect! I'd like to confirm with you that, We'll debit $21.30 per month for 5 GB data plan. I hope you're okay with it?
yeah
Thanks for confirming. I've initiated your request to my team, quite soon they'll contact you and they'll assist you further. I can assure you that your service will get activated within two hours.
ok
Alright! Would there be anything else I may help you with?
Also tell me if I exceed 5 gb what will happen ?
If you happen to exceed your data limit, we'll add another 1 GB data to your account and you'll be charged extra for that.
can I change this behaviour ? like I don't want any extra 1 GB
No problem. So may I know what you'd like us to do when you exceed your data limit?
Notify me about it and ask me whether I want extra 1 gb or not
This is the prior step. Definitely you'll get alerts when you're close to finish your 5 GB and when you exceed the usage. we'll notify you that we're going to add 1 GB data. If you don't want to go for it. you can check the "NO" box.
ok
Alright! Do you've any other questions regarding the process? Please probe them. I'd love to help you out.
No thanks
Alright! Is there anything else I may help you with?
No
Superb! Thanks for contacting D-link customer service. I've registered your request, Enjoy our services. If you have any complaints or queries please contact us we'll help you out. Have a great day ahead!