hi
Hello! Welcome to Airtel technical support. How may I help you today?
My internet device is not working
Oh I see! I'll try my best to resolve the issue. Could you please provide your name, account number and the last four digits of social security number?
My name is Raj Kannan and My account no is 84579456879845 and my SSN is 5487
Thank you for sharing the details. Could you please check if the green light on the device is blinking?
No green light is not blinking
All right. I think something went wrong with the device. I see there is a warranty for the device. We can replace the router with a new one. Is that fine with you?
Ok fine please proceed
Sounds good. Please provide me the delivery address so that I can raise a request to dispatch the replacement part.
My address is 312 W Union St. West Chester, PA 19382-3329.
Thank you for sharing the details. You would be receiving the new device within a 2 business days. You can track the status of the device on WWW.airteltechnicalsupport.com.
Ok thanks for your support
You're welcome. Please do contact us for further issues. Have a good day. Bye now