HAI
Good morning, thank you for contacting enterprise software company, How may I help you?
GOOD MORNING....
How may I help you today?
ISSUE FOR SOFTWARE UPDATE..
Could you please help me with the name of the application you wish to update?
SKYPE
Not to worry let's get your application updated. Could you please help me with your name?
BABU
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
IMPRESS SOLUTION LTD AND THE ACCOUNT NUMBER IS OUR PRIVASY SO SORRY FOR.......
I apologize but without the company account number we cannot solve the issue. that's our protocol.
OK THANK YOU FOR YOUR SUPPORT
We already have your account numbers with us to deal with the issues. We anyway ask you to recheck it for identity purpose.
OK SIR
So now could you please cooperate and help me with your account number?