Hello, how may I help you today?
Hello, I have been overcharged on my credit card and would like it to be corrected please
I'm sorry about it. I'll help you with that. Could you please help me with your name and the four digits of SSN?
Yeah.. Kevin Carter and the digits are 1221
Thanks. Could you please share the complete credit card number?
1201 2021 4851 1100
All right. Please tell me the date and the time of the error.
Let me see, it was on 18th June at around 4 PM
All right. What was the amount charged?
$3
Don’t worry, I've updated your bill statement. You would be receiving a confirmation message in a while. Let me know if you have any other queries.
Actually it had to be 1 but i was charged with 3 Well thank you, I also would like my billing address to be changed to my new address please
Sure. Could you please provide me the new address?
7485 S Johnson St Dallas TX 00789
Thank you for the information. I’ve updated the address. You’ll receive a confirmation message in a while. Is there anything else I can help you with?