my last credit card bill was charged extra.
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.  Please may I know your name?
Rajesh sharma
Thank you, Rajesh! Please could you help me with the credit card number and also your SSN?
5454258984752569 7485
Thank you, could you also share your SSN number?
7485
Thank you again. Please could you share the amount charged and the date on which it was charged?
$25, 27/06/18
Thanks, please give me a minute to look into the issue.
ya sure
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
nothing else thanks
You're welcome! Always a pleasure to assist customers like you. Good day!