Hi
Good morning! You've reached Syspro Tech support. How may I help you today?
I Have trouble using Oulook software
Sorry for  the inconvenience you've faced. I'll get that done right away for you. May I know your name and the last 4 digits of your account number?
Jason,  5452
Awesome! Could you please help me with your company name?
Jason&co
Alright! May I know the exact issue you are facing with Outlook?
Slow loading issue
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
Sure
Good news! I've looked into the issue and it seemed  to be that, the version of the application you were using was the old one and hence, the application wasn't getting accessed. However, I've upgraded it to the latest version. And, could you please check and let me know if the application is getting the access?
Problem is resolved
Great! Is there anything else that I may help you with?
That's all thanks
You're welcome! Thank you for reaching out to us, we are always here to help you. Have a nice day!