HI
Hello! Good morning! How may I assist you today?
my phone is damaged
So sad to hear that. Do you like to have a replacement mobile delivered to you?
YES
Sure! I'll help you with that. May I know your name please?
NAME DIVI
Alright Divi! Could you please share your phone number?
987 854 4545
Superb! May I have the email address linked with the account?
DIVI@GMAIL.COM
Great! Could you please allow me a minute to process your request?
OK
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
THANKYOU
Pleasure is mine. I hope that all your queries are cleared?
OK
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.