Hello, Good Morning
Hello! A very good morning! Welcome to Global cable customer service. How may I help you today?
my device is not working
Oh! I'm so sorry to hear that. To proceed further, may I know your name and account number please?
Gopinath - 9587 5485 4748 6812
Great! Just for verification purpose, may I know the last 4 digits of your SSN please?
8575
Perfect! Is the green light on your device blinking?
NO-
Oh that's really unfortunate to hear. We'll be sending a replacement device to you, may I know where you stay?
8000 University Drive Fairfax, VA 22030
Sure! You'll get the replacement device within 24 hours. We're really sorry for your inconvenience. Is there anything I can help you with?
Nothing No Thanks
Okay! Thanks for communicating with us. For any query feel free to ask us. Bye and have a great day ahead.