hi
Hi there! How may I assist you today?
please help me to fix the screen
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
yes
Alright! Could you please let me know your full name?
sankako sako
Thank You! Could you please share your phone number and email address?
2586931586 and sankoorako@gmail.com
Amazing! Please allow me a moment to check the details and proceed with your request.
okay
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we receive the broken phone. Anything else I may help you in?
no thank you
My pleasure! Have a great day, goodbye.