HI
Hello! You've reached SkyHigh Travels! How may I help you?
I NEED TO CHECK MY SET
Surely, I'll be glad to help you with it. Please may I know your full name?
JAMES PETER
sure, James! Could you please help me with the booking confirmation number?
HGT745
Thank you. Could you please allow me a minute to check the system?
OK SURE
Thank you for staying connected. As per the confirmation number, you're assigned a window seat T7. Would you need anything else?