hi
Hello there! How may I help you today?
My iPhone screen was just cracked.
Sad to hear that! I'll definitely help you with that. May I know your full name please?
Feil Beatrice
Lovely! Could you please share your contact number and email address?
contact no: 683 947 0294 and beatrice95@yahoo.com
Perfect! Thank you for sharing the information. Could you please allow me a moment, while I get this done?
Ok, I wait for your information.
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in an envelope.
ok thank you
You're welcome. I'll be happy if I could be of any more help for you today. Thank you for reaching out to us, we are always grateful serve customers like you. Have a wonderful day!