Hello! Welcome to universal cable customer service. How may I help you today?
Hello
Hello! Welcome to universal cable customer service. How may I help you today?
I want change cable service I need cable discount
Great! May I know if you are student, active military member or a senior citizen? Hope we're connected?
Yes Student
Awesome! may I know your university name and your student ID number please?
Anna university My graduation year is 2015 My id is 9845145 My name is madhu
Perfect! Madhu could you let me know in which year you will complete your studies?
2012
Does that mean you are not a student anymore?
No i am student
But you just informed me that you completed your studies in the year 2015, right?
Sorry 2016 hello
I'd like to inform you that your graduation year should be either 2018 or 2019 or 2020 or so on, for you to be considered as a student. Hence could you please help me out with the right graduation year?
Okay sure my graduation year is 2018
Superb! please wait for a moment while i check your documents.
Okay sure!
Thank you for staying connected. Good news! You are eligible for the following discounts which are  : 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract. May I know which one would you choose?
Thank you very much I want premium cable if you sign a 3 month contract or 15%
You are always welcome. That's a great choice, I'd like to inform you that I've successfully requested for a new service for you which will be installed and activated in the next 24 hours.
Okay Sure!
Would there be anything else I can assist you with?
No thanks Enough for me
Thank you connecting with us. For any further query feel free to contact us. Have a nice day. Goodbye!