Hi! I need help updating my account information.
Hello! Welcome to media cable services. How may I help you out today?
Can you help me update my home address and phone number?
I will surely help you out with that! but firstly can you please help me out with your name and account number please?
My name is Sarah Roberts and my account number is 12333.
I apologize Sarah! May I have your 16 digit account number and the last four digits of your SSN please?
1234567891234567 and 1123.
Thank you Sarah! May I please know your old email, old telephone number, old address, old name on the account please?
old email is sarah@GMAIL.COM, number is 5163592288, address is 129 third avenue, new york, ny and name is Sarah Roberts. I would like to update the address to 150 2nd avenue
Awesome! I have now updated your address to 150 2nd avenue! The account information would be reflected in an hour or two.
Thanks! Can you update my phone number to 5163592255.
Yes Sarah for sure. I have updated your phone number as well. Is there anything else I could assist you with for today?
No, that is all! thanks!
Wonderful! It was great talking to you Sarah, have a good day and please reach out to us whenever you have any concern. I would be really glad to help you out. Have a nice day! Goodbye