Hello, how may I help you with today?
Hello, order a new card as the old one expired
Sure! I'd be glad to assist you on this. Could you please let me know your name, last 4 digits of SSN and credit card number?
Alan Wayne, SSN 9276 & Card No 8652
I advise you to shred the old card as I've issued a new one which will be reaching you in 2 days.
OK Sure
Would there be anything else I may help you with today?