HELLO
Hello there! how may I help you today?
I HAVE SOME ERROR IN MY CREDIT CARD BILL
I'll help you with that. May I know your name please?
YAAN YAANATHAM
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN-6545 CARD- 1256
May I know the date and amount of the charge?
20/06/2018 $50
Thank you for the details. Kindly give me a minute.
YES
Thank you for staying connected. The error is reported and the amount will be refunded in few hours.
OK
Perfect! Is there anything I could assist you with?