Hi Spencer,
Hello there! Welcome to Act Fiber net Service, how may I assist you today?
I want to purchase new cable , so i would like to know any discount is there
I'll surely check that for you, could you please let me know your name and the last 4 digits of SSN?
My name is Latha and last 4 digits of SSN is 9909
Thank you Latha, may I also know the 16 digit account number?
ok , account number is 7896589652321456
Perfect! May I know if you're a student, an active military member or over the age of 65?
Am a student,
That's perfect! May I know which university your attend and the year you'll get graduated?
London university and the year was 2017
Awesome! May I know the ID number as well?
Number is 7895645
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan you'd like to choose?
I refer 3 month plan
Sure! You'll get a 3 month plan however, would you like to choose the basic plan, premium plan or the platinum plan?
Premium plan
Sure! However, the premium cable contract serves only 75 channels and has only 10% discount and the platinum cable contract serves all the channels and has the higher rate of discount.
Ok noted
Would you like to switch from premium plan to the platinum plan? I hope we are still connected?
sorry for the confusion i need platinum plan
That's awesome! Thank you for choosing the best as we serve the best for you, you've been upgraded to the platinum plan with 15% of promotional discount for 3 months.
Ok thanks for your information
Is there anything else I may help you with? I hope we are still connected?
Right now no quires
Thank you for reaching out to us. Please feel free to reach out to us for further concerns. Have an awesome day ahead!