HI
Hey there, how may I help you today?
I HAVE LOST MY CREDIT CARD
I'll help you with that. May I know your name please?
RAJ VEL
Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
ssn : 6514 and a/c no : 6222
May I know if there's a complaint about the credit card to the police?
no
I'd request you to file a report to police while, I proceed further.
ok thank you thank you the complaint
May I know the date when was the card last used?
compilment 06/04/2018
Perfect! Kindly give me a minute.
ok
Thank you for the patience Raj, Your credit card has been blocked. The new credit card will be sent to the updated address in the bank.
ok thank you so much have a great day
You're most welcome, it's a pleasure assisting you.