hai
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
i ask if the have discounts available
Definitely! We do have discounts on your cable service. May I know your full name and your account number?
name is james and account number is 2641 2641 5893 2549
Lovely! May  I also know the last 4 digits of your SSN number?
9887
Awesome! To proceed with your query in providing discount, I'll like to know if you are a student, active military member or over the age of 65?
student
Awesome! Could you also share the university you attend and the ID number?
kmk university and id number is 23465
Fantastic! Thank you for being patient in sharing the information. Could you please allow me a minute or two, while I get this done for you?
yes okay
Good news! As per our company policies we are here to offer you $10 discount for our existing customers who are under the above categories.  And, this discount amount will be deducted from your next months bill.
okay thanks
You're welcome! May I confirm if all your questions have been answered for the day?
yes sure
Wonderful! Thank you for choosing us, wish to serve you again. Have a nice time!