Hey there! How may I help you?
Hi Charlie
Hello! What can I do for you today?
My credit card bill shows an error
I’m sorry this has happened. I understand you're upset, and I will do my best to help you. Please could you share me your name?
My name is Saratha
Thank you Shratha. Please could you help me with the credit card number and also your SSN number?
3874 921274973975983
Sure.Please could you provide me with the amount charged and also the date on which it was charged?
05/24/2018 300
Thank you again. Please give me a minute.
Okay
Thank you so much for bringing this to our notice. I see you have been your wrongly charged. However, I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?