hi
Hi there! How may I assist you today?
i ask for fixing the screen
That's bad, I won't be able to help you fix it but I can help you apply for a replacement would you like me to that?
ok
Alright! Could you please let me know your full name?
singam
Thank You! May I please know your phone number and email address?
mnb@258.com
I'll also need the contact number could you please share?
4578963214
Amazing! Please allow me a moment to check the details and proceed with your request.
2589695858
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. Anything else I may help you in?
no thanks
Alright! Have a great day, goodbye.