hi
Hi! welcome to universal cable customer service. How may I assist you today?
like to cancel my service.
Oh! That's so unfortunate to hear from our valuable customer. May I know few details like your name and the account ID, please?
senthil 325698748956
Great! Thanks for the details. Senthil, may I know why you want to cancel our cable service, please?
moving to a new city
No issues Senthil! Our services globally. If you like we can transfer our cable service to your new location. Would you like to transfer our service to your new location?
yes
Awesome! may I know in which city you are currently residing and its zip code, please?
chennai 65894
Superb! may I also know in which city you are going to shift to and its zip code, please?
chennai 56955
Fantastic! may I know when are you going to your new location, so that our company can provide you service without any delay?
ok
Nice! on what date specifically you are shifting to the new place?
ok thanks
Superb! You are always welcome. I've forwarded your request. You can avail our service anytime you reach your new location. We hope you have a nice time at your new location. Will there be anything else I could do for you?
no thanks
Valuable customers like you are always welcome. Thanks for choosing our service. For any query, feel free to contact us.
ok bye
Have a great day ahead and take care. Goodbye :)