i hi
Hello! How may I help you? Hello! How may I help you?
i need to remove extra charge from a/c
Sure, I'll be happy to do that for you. May I know your name please?
name : edvin
Thanks, Edvin! Please could you help me with the credit card number and also your SSN number?
a/c :6601 and ssn no : 5006
Thanks again. Please could you provide me with the amount charged and also the date on which it was charged?
$65 and 19/06/2018
Sure, please allow me a minute to look into the matter.
ok
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?