Hi I want fix my screen Are we connected?
I'll not be able to get the device fixed. However, I'll be able to go ahead and get you a replacement. Would you want me to do that on your behalf?
Yes
Great! I'll do my best to help you with a replacement. Please may I know your name?
Warren Steele
Good to meet you, Warren! Please could you share your contact number?
(435) 409-7711
Surely. I'll also need the email address associated with the account to help you further.
Warren Steele@gmail.com
Sure, thank you so much! Please could you check and confirm me the details? Just to make sure they are correct.
Yes Sure Are we connected?
Great! Please allow me a minute.
Okay
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Thank you very much Have a great day
Thank you so much for reaching out to us! Have a great day!