HII
Hey there! how may I help you today?
I NEED ORDER A NEW CARD AS THE OLD CARD IS EXPIRED
I'll help you with that. May I know your name please?
MANI
Thank you Mani, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN: 4528 & A/C:8526002579132588
Perfect! May I know if there's any complaint filed for the lost to the police?
NO
Could you please contact the police about the lost card while I proceed further?
OK
Perfect! When was the card last used?
15/06/2018
Thank you so much for the details. Kindly give me a minute.
OK\
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
OK THANK YOU
My pleasure. Is there anything else I could assist you with?
NO THANK BYEE
Always a pleasure. Have a great day.