Hi
Hello! Welcome to CalTech Support. How may I help you today?
Hello, My one of the software (Skype) is not working.. So could you please check?
I'm sorry about that. I'll do my best to resolve the issue for you. Could you pleas elaborate the issue you're facing for me to help you better?
Yes,when i was open the skype, it will be displayed as "Unable to connect"..
Okay. I'll help you with it. May I first know your name?
My name is Katherine Simson
Sure, Katherine. Could you also tell me which company you're from and also share the account number?
My company name is Hiya tech company pvt ltd.. Account number is 5469 Hello
Sure, thanks. Could you check and tell me if you're using the latest version of the application?
Sorry, i was using old version only, not new version
Okay. I suggest you to upgrade to the latest version right away. Otherwise, you'll continue to face these issues. could you update and let me know?
Oh, I will update new version,..Thank you.
Sure, could you do it right away and let me know if you're able to run the application?
Yes, is working well. Thanking you..
I'm glad I could help. Would there be anything else?
Nothing else, Thank you.
It was great assisting you. Thank you for reaching out to us. Good day!