hi,good morning
Hello! Good Morning. How can I help you today?
My internet bill is too high
Oh that's bad! firstly, could you please help me with your name and 16 digit account number?
Morissette Margarita, 8910 6267 5272 8910
Thank you! Also could I know the last four digits of your SSN for verification please?
5720
I see that due to the sudden increase in government taxes and you no longer have the promotional rate due to the expiration of your contract. The bill has gone up high for you this month
ok
Okay! Is there anything else you want me to help you out with for today?