Hello how are you?
Hey there! I'm doing good, thank you. I hope you're doing good too. What can I do for you today?
Thanks charlie i need your help
Sure, I'll do my best to help. Please could you share your query.
My phone screen is broken can you help me with that one
Sure, I'll initiate a request for a replacement. For me to do that, I'll be needing your contact number and e-mail address.
Sure Charlie my contact number is 458-658-1258 And my e-mail id is blessymathew6462@gmail.com
That's perfect! Please stay connected while I get this done for you.
Sure take your own time i will wait
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
Okay sure i will send it
Sure, thank you. Is there anything else that I might help you with?
No thanks Charlie i need your help means i will call you. Once again thank you very much for helping me
The pleasure is mine. Have a great day!