hi,good morning
Hello there! How may I help you today?
I need a status of my claim
Surely! I'd be glad to help you with that. Could you please help me with your first and last name?
camila
Lovely! Could you please help me with your policy and claim number?
policy no: ndg378728647 and claim no: zfh527
Awesome! May I confirm your details?
yes
Fantastic! Thank you for being patient in sharing the information. Please allow me a moment, I'll get back to you with the status.
ok
Thank you for staying connected. Good news, as I can see here that the payment is already initiated and the amount will be credited in your account within 3 business days. However, if you don't received the amount, kindly feel free to get back to us.
ok thank you
You're welcome! Is there anything else that I may help you with?
nothing else
Thank you for bringing this up to us, we are always grateful to serve customers like you. Have a wonderful day!