Hello! How may I help you?
Hi I wanted to report an error in my credit card bill. Can you help me remove it ?
I'm sorry about that, I'll do my best to help you. Please may I know your name?
Pranjala Sharma
Thank you, Pranjala! Please could you help me with your card number and also your SSN?
123654787412354512 and 0000
I hope we're still connected. Yes, thank you. I'll also be needing the amount that was charged and also the date on which it was charged,please.
200 dollars and 2 june at 4 pm with description GHJFERT
That's really helpful. Thank you. Please stay connected while I get this resolved for you, Pranjala!
OK
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?
NO thanks bye
Thank you for reaching out to us. Have a great day!