HAI JESSE
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My cable device is not working
Not to worry about that. I'll make sure that I get that fixed for you. May I know your full name and your account number?
SENTHIL 4857956235869524
Lovely! Could you also please help me with the last 4 digits of your SSN number and if the green light on the router is working?
8452 YES
Perfect! Thank you for responding. Allow me a moment, I'll get this done for you.
THANK YOU VERY MUCH
Good news! In order to avoid certain issues again, I'll get the old router replaced for you. And our executives will reach you within 2-3 business days. Would that be okay?
OKEY
Great! Let me know if there would be anything more I could do for you.
ITS ENOUGH THANK YOU VERY MUCH
You're welcome! Thank you for bringing this up to us, wish to assist you again. Have a wonderful day!