HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I really apologize for the inconvenience caused for you, could you please help me with your name and the email address?
RAM AND RAM@GMAIL.COM
Thank you Ram, may I also know the last 4 digits of SSN?
8569
Thank you for the details, may I know the extra amount that has been charged?
$54
Thank you for staying connected. As you've failed to pay the previous month bill, you're charged and extra amount of $54. Please ensure to pay the bill on the right time to avoid the inconvenience.
OK
Is there anything else I may help you with?
NOTHING ELSE
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
OK
Good bye!