Hello! Welcome to Hathway cable services How may I help you today?
HI MY INTERNET BILL IS TOO HIGH
I'm sorry to hear that.  I'll definitely help you with your concern. Could you please provide your name, account number and the last four digits of social security number?
BENJAMIN AND 6697 4681 4679 AND 3468
Thank you for sharing the details. Could you please tell me the extra amount charged?
$56
I see that your promotional offer got expired last month. So currently you have premium service. So it was charged accordingly.
OK
Is there anything else I may help you with?
NOTHING ELSE
Thank you for choosing us. Please do contact us for further queries. Have a good day. Bye.