Hello, I'm having a problem with Skype
Good Morning! You are now connected to the live chat customer service. How may I help you today?
I'm having a problem with Skype.
Alright! I will help you in that. May I know your name please?
Joe
Thank you! May I know the last 4 digits of the account number?
4563
Perfect! May I know your name of the company?
Muffalata Inc.
It seems that you are using the old version of skype. Please reinstall the same and you will get the faster version of the application.
Ok, I'll try that, thanks.
Perfect! Is there anything else I  may help you with ?
That's all.
Thank you for reaching us today. I hope you have a great day ahead. Bye!