HI I HAVE EXTRA BILL CHARGE IN CREDIT CARD HI
Hey there, Good morning! I hope your having an amazing day ahead!
YA
I'm so sorry to hear that, this is because there is some technical issue with our system. we are currently working on it. kindly cooperate and bare with us. I'll try my level best to assist you. May I know your first and last name?
I HAVE EXTRA BILL CHARGE IN CREDIT CARD HI
May I know your first and last name?
RITA GHIL
hey we are still connected!
OK
Perfect! would you please share the last four digits of your SSN?
2563
Great! could you please share the 16 digits of your credit card number?
1256 2585 4756 2356
And lastly, could you also share the date and amount of the charge?
6/25/18  CHARGING AMOUNT 50
Okay, Thanks for being so patient and cooperative. I'll quickly go ahead and look into this issue. Please allow me a moment.
OK H
Hey! I regret for the this incident, as I can see here that due to some technical glitch you were charged incorrectly, I'll personally look into this issue and make sure that this doesn't repeat. However, for now I have made a request fora refund of $50 which you'll receive within 48 hours into your account. I hope this was useful?
OK THANK U
you're welcome! I hope I've answered all your questions for today?
YA THANK U MOST PERFECT THANKS , NICE DAY]
I'm glad that I could help you resolving your query. Hope to see you again. have a great day ahead!