HAI
Hey there, how may I help you today?
I NEED TO REPORT FOR MY STOLEN CREDIT CARD URGENTLY..
I’ll help you with that. May I know your name please?
YESTERDAY, I LOST MY CARD.. AND I WANT YOU TO TAKE A ACTION ON IT. MY NAME IS PRIYANK SHARMA
Thank you Priyank, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
OKAY. SSN NUMBER - 8021 CREDIT CARD NUMBER - 5917
May I know the date when was the card last used?
GIVE ME A MINUTE I WILL CHECK
For sure Priyank.
I HAVE LAST USED IT ON 23RD JUNE 2018 AT 05.30 PM
Perfect! May I know if there's any police complaint filed about the lost?
NO. IS THAT NECESSARY TO RAISE A COMPLAINT ON IT
I'll help you block the card however, you're required to file a complaint about the lost.
OKAY SURE.. I WILL DO IT TODAY
Awesome! Kindly give me a minute.
TAKE YOUR TIME..
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
WHEN WILL I RECEIVE MY CARD SPENCER
You'll receive the card in 2-3 business days Priyank.
OKAY SPENCER. THANKS FOR INFORMING
You’re most welcome. Is there anything else I could help you with?