HAI
Hello! Welcome to Sky High Travels! How may I help you?
seat assignment and decide to change it.
Okay. Would you like to check the seat assignment or would you want to change your seat?
YES
Would you want to change your seat even before you know your seat assignment?
YES
Okay. Please may I know your name?
JESSY
Sure, Jessy! i'll require the booking confirmation number to check with your seat.
I98Y76
Surely, thank you so much. Please give me a moment to check the system.
ok
Thank you for staying connected. As per the confirmation number you're assigned to the seat Y8 which is an aisle seat. Would you like that?
ok thanks
Surely, would you need anything else?