Hey there! Good morning. How may I help you today?
hai...i want fix the phone screen
I'm sorry sir, I'll be unable to help you with the fixing of the screen. However, may I ask is your phone screen broken or damaged?
broken
Oh sorry to hear that. I'll be glad to help you with that. Could you please help me with your full name?
Neil Summers
Great! May I also know your phone number and the email address linked with the account?
Summers588@gmail.com
Perfect! And your phone number would be?
999635202
Thank you being patient in sharing the information. Could you please allow me a minute or two, while I get this done for you?
yes
Thank you for staying connected, Good news sir, you'll be getting a replacement for the broken device with a brand new phone, and I request you to send the broken phone in an envelope. I'd like to inform that we won't be able to do the replacement unless we get the broken device.
ok.sir
It was really nice talking to you and a pleasure assisting you. Would there be anything else I may help you with?
no
Thank you for reaching out to us. It was wonderful assisting you, hope that was useful. Have a great day!