hello!
A very good morning, How may i assist you today?
Good Morning!
How may i assist you today?
I reviewed my bill, i found there is some error. Need to remove that charge.
i'm so sorry for the error, let me correct that for you, May I please know your name and the card number?
This is James, Marvin
and the card number?
6352 7896 1478 0125
Perfect! May I also know the last four digits of your SSN?
7458
Thank you. To process the request I'll now require the date of charge,  and the amount of charge.
05/28/2018 for $253.00
and the amount please? Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Fine. No prob. Jamie.
You're most welcome. Would there be anything else I may help you with?
Nothing my side. Have a great day. Good bye.
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead.