hai
Hello! Good Evening, Fast net cable services. How may I assist you today?
my cable bill keeps going up
May I please know your name and account number so that I could check the reason behind that?
name is erick magg
Thanks Erick! May I please know the account number and last 4 digit of the SSN too?
your'e welcome my account number is 159753249032 the ssn number 2580
Perfect! Could you please let me know your email address?
email address is kk001@e-mail.com
Please allow me a moment to check the details.
yes sure
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contact has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
yes okay
Great! I"ll activate the pack for you in effective from now, will there be anything else I may help you in?
no thanks for your help
My pleasure! It was great assisting you, have a nice day. Goodbye.