hi
Hello! Thank you for connecting to AIM services, how may I assist you today?
outlookis very slow
That's very upsetting to hear, however no worries I'll solve your issue right away. For me to access your account could you please help me out with your full name and the last 4 digits of your account number?
john 2546
Perfect! John could you also please help me out with the name of your company?
infotech
Amazing! Just to confirm, you're facing an issue with the Outlook application and the problem is that the application is running very slow right?
yes confirm
Thank you for the confirmation. Could you also let me know which version of the application are you using currently, 2.0 or 2.02?
2000
I'm sorry but could you let me know whether it is 2.0 or 2.02?
2 2.0
Okay, thank you for the confirmation. Now, I kindly request you to update the application to the version 2.02 which you can do by visiting the Software center on your device and then search for the Outlook application and then you'll have an option to update the application, by clicking on the update option your application will be updated. However, I'd like to inform you that you'll be requiring internet to follow the process.
ok updated
Awesome! Could you let me know if your problem is resolved or else I'll go ahead and raise a trouble ticket for you?
nothing
I'm sorry could you let me know if your application is working properly?
yes properly working is psat
Amazing! Would there be anything else I may assist you with?