Hi Sam
Hello there, I'd be glad to assist you today?
I lost my credit card
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
Thiru Meni
Perfect! Could you please share the last four digits of your SSN?
2149
Great! Could you please share the 16 digits of your credit card number?
29347923875025543
Would you please help me with the date, when you used your credit card for the last time?
05/17/2018 14:00
Okay! so, did you file a police report about the lost credit card?
Yes
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Okay
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
Thank you so much
May I confirm if all your questions have been answered for today?
yes Thank you very much
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!
Have a great day Are you connected?
Yes we are connected.  Would there be anything else I may help you with?
Nothing else Thank you very much
thanks for connecting to us. Have a great day ahead!