hi
Hey! How may I help you today?
I wanted to know whetehr new lower rates as shown in commercial available to me
Sure! You can check the eligibility by logging onto our official website i.e. www.ibdrebank.com. Once you log in to the website with all the required credentials, you'll be able to see an option which says "check eligibility criteria". By clicking this option, you'll be able to check whether you are eligible for the new rates or not.
OK, can you describe in detail about lower rates and how much have they changed ?
Not much I can say. But definitely, the content on the website will answer all your questions.
OK
Would there be anything else I may help you with?
No
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.