Hey! A very good morning to you. How may I help you today?
Hi i have problem with my credit card charges
Sure! That won't be a problem. Certainly, I'll help you. May I know your full name?
umaa maheswari
May I also know the last four digits of your SSN?
8560
I'd also require the complete 16 digit credit card number.
8965237531590001
Thank you. Could you help me with the date and amount of the charge?
20 june 2018 720
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
thank you
You're most welcome. Would there be anything else I may help you with?
i need to update my new address on credit account
Sure! May I know the new address?
452 HAMIR ST LANE, ARUNACHAL COLONY KALLAKURCHI.
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.