Hello
Hello! How may I assist you?
I want cable discount.
Sure thing! I'll help you out with that. May I know your name and your account number?
My name is madhu My account number is 89248951654841
Could you also help me out with the last 4 digits of your SSN?
My last four digit SSN number is 6521
Perfect! Could you let me know if you're a student or an active military member or a person above the age of 65?
Ohh sure!
May I know if you're a student or a military member or a person above the age of 65?
Student
That's nice! May I know in which college are you studying in?
Anna university
Great! Could you also help me out with your student ID number and the your graduation year?
My id number is 8945445 My graduation year 2018
Perfect! Please allow me a moment while I go ahead and check with your details.
Okay sure!
Thank you for being patient. I'd like to inform you that you're eligible for basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract.
I need premium ($75 per month - 75 channels)
That's a great choice! But I'd suggest you to go with the platinum plan as you'll be having access to all the channels and you'll get a 15% off too.
Okay Thanks
So should I confirm the platinum plan for you?
Yes
That's awesome! I've successfully subscribed for your service which will be installed and activated in the next 24 hours. Would there be anything else I may assist you with?