hai
Hello! How may I help you today?
my iPhone screen just cracked. i have insurance with the carrier
Sure, I'll do my best to help you in this regards. Please may I know your name?
ranjani
Thanks, Ranjani! Please could you help me with your contact number?
8457264537
Thank you. Please could I also get the email address?
ranj74@gmail.com
That's great! Please allow me a minute to initiate a request for a replacement.
ok
Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within the next three days. I request you to send the current broken device in the return envelope.
ok thanks
You're welcome! Is there anything else that I might help you with?
no thanks
Thank you for reaching out to us. Have a great day!