hi
Hello there! How may I help you today?
My credit card is lost
I’ll help you with that. May I know your name please?
Roshini chopra
Thank you Roshini, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
ssn is 2230 4522
May I know the date when was the card last used?
5th may 2018
May I know if there's a complaint about the credit card to the police?
yes
Great job! Kindly give me a minute.
ok
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
I have given wrong number
May I know the right account number please?
2511025644778536
Sure. I'll update the changes and proceed.
sure
May I know if there's any other concern?