Hello good  morning! How may I help you?
Hi Cameron
Hi there! How may I assist you today?
I want to replace my iPhone screen
Sure! May I please know if your phone screen has been damaged or broken?
It's cracked
Alright! I'll be able to help you in this, may I please know your full name?
Yes, My name is Franklin
Thanks Franklin! Could you please share your contact number?
My contact number is 806-205-4568
Perfect! May I please know your email address on the account?
example123@mail.com
Great! Please allow me a moment to process your request.
Yes
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
Yes
Great! Is there anything else I may help you in?
No thanks
Have a great day, goodbye.