hi
Hello! I'll be glad to help you out. May I know your query?
every month my bill was going up can you please check
Surely, I'll let you know the reason right away. May I know your name and your email address?
my name is arun my arun@gmail.com
Arun could you also help me out with the last 4 digits of your SSN?
my ssn no is 4587
Perfect! Please allow me a moment while I go ahead and check with your account.
ok
Thank you for staying connected. I'd like to inform you that the reason behind the increase in the bill is due to the increase in the tax rates which increased from 2.5% to 4%.
ok thanks
You're welcome! Would there be anything else I may assist you with?
no thanks
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!