hi
Hey there! Good morning. You've reached LMT cable services. How may I assist you?
my device is not working
I'd be glad to help you. May I know your name please?
nivi
Alright Nivi! Would you mind sharing the last 4 digits of the SSN please?
6756
Great! Could you please help me with your account number as well?
6765 7865 6546
Awesome! What about the green light? Is that blinking?
yes
Superb! We will send you a replacement device. Is there anything else that I may help you with?
nothing else
Perfect! Please feel free to reach out to us for further queries. Have an amazing day. Bye.