hai
Hi there, how may I help you today?
i ask for   fixing the phone screen
I'll help you with that. However, I'd require the following details. May I know your name and phone number?
karthi 8569877518
Thank you Karthi, may I know the email address associated with the account?
ok
Could you please be specific with the email address?
mrmkmani345@gmail.com
Thank you for all the details. As we provide the insurance to your phone, kindly give me a minute to proceed further for the replacement. Good news! I've initiated the replacement, the replacement takes place shortly however for the replacement you have to send the current device in an envelope.
ok thanks
You're welcome, is there anything else I could assist you with?
no
My pleasure! Thank you for reaching out to us. Have a wonderful day ahead.