hai
Hello! How may I assist you?
i want cancel cable service
I'll help you out with that. Nut could you let me know the reason for the cancellation request?
bill increse
I understand your concern but I kindly request you to give us a chance to explain you the rason behind the increase in your bill. Reason*
yes
Thank you! Could you please help me out with your name and your email address for me to check with your account information?
bala bala34@mail.com
Perfect! Could you also help me out with the last 4 digits of your SSN?
7896
Perfect! Please allow me a moment while I go ahead and check with your account information.
ok
I highly appreciate your patience. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 4%.
oh ok
Thank you for understanding! Would there be anything else I may assist you with?
no thanks
Awesome! Thank you for reaching out to us, hope you'll have a wonderful day ahead!