hi
Hello there, How may I help you today?
My last credit card bill was charged extra.
I apologize for this inconvenience however I would be glad to help you out in this regards. May I know your name please?
rajesh
Thanks Rajesh. To pull up the information I will require your last 4 digits of the SSN.
8598
Perfect. Could you please provide me your complete credit card number.
5454152451426516
Thanks. To process the request I'll now require the date of charge and the amount of charge.
18-06-18 $65 around 11.45am
Dear user, I believe you are aware of the guidelines however I request you to be conversational instead of providing all information in one single comment.
oh! sorry.. Hereafter I will send correctly.
Thank you for understanding. Lastly I'll require the time of charge.
around 11.45am
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
thank you, so much..
My pleasure. Anything else I may help you out with?
nothing else..
Thank you for using our live chat service. I'm now closing this chat. If you have any other concerns in the future, please don’t hesitate to let us know. Have a great day!