hi
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
i have a increase in my bill this month
I apologize I won't be able to help you in that, Please read the guidelines carefully and get back to me with your query.
how is that i want to fight a bill increase
I apologize about that, May I please know your name and email address so that I could check the details?
richard smith major@gmail.com
Thanks Richard! May I please know the last 4 digit of the SSN?
6547
May I Please know how much extra money were you charged?
55 dollars
Please allow me a moment to check the details.
ok can we go faster
Thank you for your patience, I've checked and your details and found the reason for the hike in your bill. The promotional rate pack that you've been using has expired last week due to which you have been charged on normal rates and you see the hike in your bill.
ok i see thanks for the info
My pleasure! Anything else I may help you with?
thats all thank you
You're welcome! Have a great day, goodbye.