Hi Drew,
Hello, there! How may I assist you today?
My credit card bill getting error
Apologies for the inconvenience caused to you, I'll help you out in removing them, could you please help me out with your full name?
My full name is Mallika
Awesome! Could you please help me out with the last 4 digits of your SSN?
The last 4 digits of SSN is 7882
Perfect! Could you please help me out with your credit card number?
My credit card number is 452125658987541235
Superb! Could you please help me out with the date of the charge and the amount of the charge?
The date of charge is 26/06/2018 and the amount of the charge is 500$
Oh okay! Please stay connected while I go ahead and check with the account. Thank you for being patient, I'd like to inform you that I've successfully removed the error charges of $500.
Thank you very much for seeing this message
We are here to help you out, no worries. Is there anything else I may assist you with?
I  want to change new address in my account details The correct address is No.9 ,BBC colony , Tirupur.
Sure! Please allow me a moment while I do the needful.
Ok
I highly appreciate your patience, I'd like to inform you that I've successfully updated your address to No.9 ,BBC colony , Tirupur.