hai
Hello there! How may I assist you today?
i need to my ongoing promotions
I'll look upon that for you, could you please let me know your name and the 16 digit account number?
My name is arun my  16 digit account number is 2987415241265230
Thank you Arun, may I also know the last 4 digits of SSN?
SSN number is 4595
Perfect! Could you please let me know if you're a student, an active military member or over the age of 65?
Okay
Could you please let me know if you're a student, an active military member or over the age of 65?
I am a military member and age of 65
That's perfect! Thank you for the details, as you can see we serve the 3 plans those are: basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels) and the current promotions for each of the cable are 10% off premium cable if you sign for a 3 month contract or 15% off platinum cable if you sign for a 3 month contract. May I know which plan and promotion you'd like to choose?
I like to  platinum ($100 per month - all channels)
That's awesome! You're now upgraded to the platinum plan, will there be anything else I could help you with?
No thanks Thanks for your information
You're most welcome, thank you for reaching out to us. Have an awesome day ahead!
Have a nice day
You too!