Hey there, how may I help you today?
Hai, my credit card was lost so block that card
For sure, may I know your name please?
Kavin bal
Hey Kavin, how are you doing today?
very sad, please close my card
Don't worry, I'll help you with that. Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
9878
Could you be more specific about the account number?
76765675677887
Awesome Kavin, May I know if there's a complaint about the credit card to the police?
yes i did already
Good job! May I know the date when was the card last used?
18th june
Awesome! Kindly give me a minute.
ok
Thank you for staying connected Kavin, Your credit card has been blocked. The new credit card will be sent to the updated address in the bank.
ok thank you sir.
You're most welcome. Is there anything else I could assist you with?