Hello, I would like to check my account balance please.
Hello. Sure, I'm glad to help you out with that. Could you please help me out with your full name, last 4 digits of SSN and last 4 digits of your account number?
My full name is Robert Smith. The last 4 digits of my SSN are 1234 and my last four digits of my account number are 9851.
I hope we are still connected?
Yes My full name is Robert Smith. The last 4 digits of my SSN are 1234 and my last four digits of my account number are 9851
Great! Thank you so much for sharing your details. Allow me a moment while I do the needful.
Ok, thank you
Thank you so much for your patience. I would like to inform you that the account ending with 9851 has a balance of $800.
OK, great!
Is there anything else I may help you with?
No, that is all
Great! It was a pleasure assisting valuable customer like you. Hope you have an amazing day ahead!