bill keeps going up
Hello! How may I assist you?
bill keeps going up
Please don't worry, I'll let you know the reason right away. May I know your name and your email address?
lily ily@gmail.com
Lily could you also help me out with the last 4 digits of your SSN?
5874
Perfect! Please allow me a moment while I go ahead and check with your account.
ok
Thank you for staying connected. I'd like to inform you that the reason behind the increase in your bill is due to increase in the tax rates, which increased from 2.5% to 5%.
ok
Would there be anything else I may assist you with?
ok no thanks
Awesome! Thanks for reaching out to us, hope you'll have a wonderful day ahead.
ok thanks
You're welcome! Goodbye!