Hello, how may I help you with today?
hi Alex I have an error on my credit card bill Hello Alex
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My name is Pandiyan 4783 this is my ssn number 3794797927012123 this is my credit card number
Thank you. Could you please let me know the date of the charge,time of the charge and amount of the charge?
04/16/2018 12:05 AM 2000
Thank you. Bear with me for a moment while our system finishes processing your information.
Okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
THank you very much
Your welcome, would there be anything else I may help you with today?
I want change my address on my credit card
Could you please help me out with the new address?
29, Erode arts street
Thank you. Give me just a moment while I update that for you!
Okay
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
Okay
Would there be anything else I may help you with today?
Let me know company's new lower rates
I'd love to help you on this one however one of our employee will get back to you personally about this one