Hello! Good morning!
I have an error on my credit card bill
I'm sorry for that, It might have happened due to some technical error we are looking into. I'll help you in this regards. May I please know your first and last name?
My name is Karupanna Samy
Perfect! would you please share the last four digits of your SSN?
8642
Great! Would you please the 16 digits of your credit card number?
457705730703234
Okay, would you please help me with the date, time and amount of the charge?
05/22/2018
Hey, could you please share the time and amount of the charge?
8:25 PM 06/05/2018
could you please share the amount of the charge? I hope we are still connected?
800
okay, thanks for being patient and sharing that valuable information, Please allow me a moment while I proceed as per your request.
Okay
Hey! I'm really sorry that this happened, It's because of some technical glitch, I've requested for a refund of $800 to your account, Thanks for bringing this to our notice, I've also raised a complaint about this to our support team.  Would there be anything else I may help you with?
I want change my address
okay! could you please share your new address?
47, Pallipalayam
okay, Good news! I've changed your address Karupanna, shortly you'll receive a email on your registered email Id, kindly, acknowledge it. Would there be anything else I may help you with?
I want check company's new lower rates available
Yes wonderful! we are glad that you are interested in our bank, However for any information about the interest rates please feel free to visit our official website www.bankers.com, In case if you want to know anything in detail please contact us, we are always here to help you out. Would there be anything else I may help you with?
Nothing else thank you so much Have a great day
your most welcome, We are always here to help you out in any regards, Have a wonderful day.