hi
Hello! Welcome to universal cable customer service. How may I help you today?
i want to make a new internet connection
I'm sorry but I can't help you with that. I can only help with bill related queries.
oh its ok.i want to tell you something.this month my bill value is unexpected.what is the reason for bill growing up?
Oh! I'm so sorry to hear that. To help with your query, may I know your name and email address please?
my name is victor,washington.
Great victor! may I know your email address please?
victor123@gmail.com
Perfect! just for verification purpose, may I know the last 4 digits of your SSN please?
2586
Awesome! just give me a moment, I will contact my team regarding your query and will let you know the reason for your bill increase?
yes proceed
Thanks for waiting! I contacted my team and it seems you have subscribed to cricket score alerts and that's why your bill is going up.
thank you for the information.
You are always welcome. Will there be anything else I could do for you?
nothing.thank you.
You are most welcome. Thanks for staying connected with us. For any query, feel free to reach out to us. Have a great day ahead. Bye :)