Hello Good morning,
Hello! Welcome to CalTech Support. How may I help you, today?
This is Jack Martin from VTech Private limited. I have a problem while opening skype The problem comes while opening "missing periodic software updates" and sometimes the error coming like checking the global status of servers. Could you please help me to find a solution for that?
Sure, I'll do my best to help you out. But first I would need the last four digits of your account number and the name of the company you're working for?
I'm working VTech Private Limited. account number of last 4 digit is 7173
I'm so sorry, Jack. Thanks for confirming though. I suggest you try updating the application manually, as I assume you need to work on the application. You can update it by going to the settings > updates > manual update for time being. I'll have a ticket raised until then. Would that be okay?
Okay thank you. I update the software
Great! Are you able to upgrade the application now?
Yes I done now Skype opening with latest version without any problem. Thank you for guiding me to solve the problem
Sure, my pleasure. And I see you have a trouble with servers. That might have been a glitch with the server. The servers are up and running now. Would there be anything else that I could help you with?
No that's it thank you.
You're welcome. It was great assisting you. Have a wonderful day!