Hello there, Good evening!  How may I help you today?
hi, good morning I need a status of claim
Absolutely! I'll help you get that. Could you please help me with your full name?
yes, I am Guna Ragunathan
Lovely! Could you also help me with your policy and claim number please?
POLICY : PCY859632456 & CLAIM : CII562
Awesome! May I confirm your shared information?
yes, I confirmed all
Perfect! Thank you for sharing the information, Could you please allow me a minute or two, while I get this done for you?
ok
Thank you for staying connected with patience. Good news, as I can see here that the payment as already initiated and the amount will be credited to your account within 3 business days. However, if you don't received the amount, kindly get back to us immediately.
ok sure, thank you for your informations
You're welcome. I'll be happy if I could be of any more help for you today.
nothing else
Thank you for reaching out to us, hope that was helpful. Have a wonderful day!