Hey! How may I help you today?
Hi..
Hello
Need to change my new address for credit card.
Sure! Not a problem! I'll definitely help you. May I know your full name?
Need your help to resolve the issues for my credit card lost
I'll help you Sir. For that, I'll need few details. May I know your full name?
My name is Kala Prince
May I also know the last four digits of your SSN?
My last four digits SSN number is 7883
I'd also require the complete 16 digit credit card number.
My credit card number is 6572876497276465
Perfect! May I also know when was the card last used?
I was used on 06/09/2018
This is only for the confirmation purpose.
Ok
May I know the new address?
My new address is  85, Five way building, Newly new film street, Washington ,DC
I've made an update for the change of address. It will be done in 24 hours and also you'll receive a confirmation E-mail.
Ok Thanks. Need one more help to resolve the issues for my credit card lost
Sure! Did you file a police complaint?
Yes
Oh! That's a very good thing!  Sure, not a problem! I'll request the concerned team contact you as soon as possible and help you with a new card. Not to worry at all! We always try make sure that our customers are totally satisfied with our services and make banking a safe and secure experience.
Ok Thanks
You're welcome. I'll be happy if I could be of any more help for you today.
Thanks
I’m glad. We aim to make your Banking experience a pleasant one.
OK
Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.