hi
Hello! Welcome to Blue Fire Software company, how may I help you today?
hike message not received
I'll be glad to help you with that, may I know your name and the last 4 digits of account number please?
name:lula and account number:7410
Perfect! Could you please let me know the name of your company you're working at?
Mphasis Limited
I'll help you in the best way. As I can see that your Hike isn't upgraded to the latest version. I'll do that for you, please give me a minute while I get this done for you.
7.0
That's great! I've upgraded to the latest version of Hike  of yours. Please let us know if the hike is working?
ok
Could you please confirm by sending a message from your Hike to me?
yes,problem solved
Awesome! Would there be anything else I could help you with?
nothing else
Thank you for reaching out to us, hoping to reach out to you further. Have a great day ahead!