Hello there! How may I assist you today?
I need to find out about my claim
Absolutely! I'll be glad to help you in this regard, may I please know your name?
Paul Smith My cliam number is abc456 I just want to know about the claim status.
Sure Paul! Could you please share your claim number too?
I just did. It's abc456.
I apologize, I'll also require your policy number could you please let me know that?
Sure, my policy number is def987654321. This was just a fender bender so I thought this shouldn't take much time.
Perfect! Please allow me a moment while I proceed with your request. Thank you for being patient, I've checked in the details the check has been already sent it will be reaching you within 3 days. Is there anything I may help you in?
No. That's all I need to know. Do you mind a personal question?
Thanks for reaching out to us, however I apologize I can't answer the personal question it would be against our policies.
No problem. Thanks for your help.
My pleasure! It was great assisting you, have a great day. Goodbye