Hi Casey
Hello there, How may I help you today?
I need your  help to remove the amount wrongly charged on my credit card statement
I apologize however I would be glad to help you out in this regards. May I know your name please?
My name Ravi Kiran
Thank you. To get your bank details I would need your last 4 digits of SSN.
Last four digit is 9457
Great. I have gone ahead and updated the new address for your convenience. I apologize. Please ignore the above message.
ok. thats fine
Perfect. Could you please provide me your complete credit card number.
ok. My credit card number is 3259784563587621
Thanks. To process the request I'll now require the date of charge and the amount of charge.
Amount 200$ have been wrongly billed on 30th May at 15.00
Awesome.I have processed the request and the charge has been removed. I do apologize for the inconvenience caused.
Thank you
My pleasure. Anything else I may help you out with?
Your help is much appreciated
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