Hi this is Saravan
Hello! How may I assist you today?
My phone screen was cracked
I'd be glad to help you out in this regards. May I know your name please? I apologize. ay I know the last 4 digits of SSN?
saravan raja 5248
Thank you, Could now help me with the email address associated with the account.
raja@gmail.com
Great! I have processed your request. A replacement phone is on its way, and please send the current (broken) device in the return envelope.
Ok
Is there anything else I may help you with today?
nothing else
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