Hi, can you please help me with my cracked phone screen?
Hello! I'll surely help you out with that. May I know your name?
Sure, this is Luther Yin
Luther would you like to claim your insurance?
Certainly
Okay to claim your insurance I'd require few details, could you please help me pout with your phone number and the email address associated with the account?
202-555-0191 luther.yin34@gmail.com i am sorry i think i made a typo
No worries, would you please correct it?
thanks, it is luther.yin344@gmail.com
Thank you for sharing the information, please allow me a moment while I check with the department.
Sure
I highly appreciate your patience, I'd like to inform you that the we'll replace your phone with a brand new phone and I kindly request you to return us back the damaged phone with the same delivery agent.
thanks a lot
You're welcome! Thanks for connecting to us, hope you have a wonderful day ahead!