hello
Hello there, how may I help you out?
I am using iphone now I dropped it and and the screen cracked I guess I have insurance and would like to fix this issue
Could you please confirm whether the screen is cracked or the phone is broken?
just screen cracked phone is fine
I apologize however we'll be unable to help you in this regards as I see that there is no serious damage. However I request you to visit nearest branch and provide the insurance paper so that they can fix the damage.
oh that's fine will the fix it ? do u have any idea ? I have insurance so would it need I have to pay for anything ?
Don't worry, I assure you that you won't be needing to pay any amount as the phone is covered under insurance.
oh thank you so much
You're welcome! Is there anything else I may assist you with?
no thats all thank you
Awesome! Thank you so much for your cooperation, have a nice day!