Hi Jesse
Good morning! You've reached Syspro Tech support. How may I help you today?
My skype is not working propeyrl
That's upsetting! I'll definitely fix this up for you. Could you please help me with your name and the last 4 digits of your account number?
My name is Usha and the 4 digits number 4556
Awesome! May I know the company you work for?
MLM company ltd
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you? Good news! I've processed your issue and it seemed  to be that, the version of the Skype you were using was the outdated one and I've upgraded it to the latest version. And, could you please check and let me know if the application is getting the access?
yes, sure, now it is ok
Great! Is there anything else that I may help you with?
no need now
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!