Hey there! Good morning. How may I assist you?
good morning.
Hello! How may I help you today?
my mobile screen was cracked today. i need to replace it.
I'm so sorry for what has happened. I'd not be able to help you with that. We only deal with the status of the claim.
sorry for the confusion
In order to get a replacement, please contact our nearest branch. Is there anything else that I may help you?
I need to know the claim status my car insurance.
Sure. May I know your name please?
this is mary.
Alright Mary! Could you please share the policy number?
CCN789654159
Great! Could you please help me with the claim number as well?
CLAIM# CCP852
Amazing! Could you please give me a minute to check with the resources?
SURE
Thank you for staying on hold. I've a good news for you. Your payment has been made and it will reach you in 3 days. Is there anything else that I may help you with?
great work.  Thank you for help. Have a good day. good bye..
Great! Please feel free to reach out to us for further queries. Have a wonderful day. Bye.