Hi
Good morning! You've reached Syspro Tech support. How may I help you today?
I trouble to working Outlook application.
That's upsetting! I'll definitely fix that for you. May I know your name and the last 4 digits of your account number?
This is Wilson and account number is 4814.
Awesome! Could you please help me with your company name?
Roshan tech
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
Yeah, Sure!
Well,  I've looked into the issue and it seemed  to be that, the version of the application you were using was the old one and hence, the application wasn't getting accessed. However, I've upgraded it to the latest version. And, could you please check and let me know if the application is getting the access? I hope we are connected?
Great! thank you
You're welcome! Let me know if there would be anything more I could do for you.
No. That's all my query.
Wonderful! Thank you for reaching out to us, we are always here to help you. Have a nice day!