hi
Good morning! You've reached Net Link cable/media services. How may I help you today?
Every month my bill was going up can you please check
Sure thing! I'd be glad to help you in this regard. Could you please help me with your full name and account number?
my name is raja account number 978632479954
Awesome! May I also know the last 4 digits of your SSN number?
ssn number 2548
Perfect! Thank you for the information. Could you please allow me a moment, while I get this done for you?
ok
Well, I see Mr.Raja that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill. I hope we are connected?
ok thanks
You're welcome! Would there be anything else that I may help you with?
nothing else
Thank you for reaching out to us, we are always here to help you. Goodbye!