HI
Hello there! How may I help you today?
LOST MY CREDIT CARD
I'll help you with that, may I know your name please?
MAGA
Thank you Maga, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN - 1641 CARD NO - 8654
Perfect! May I know if there's any complaint filed to the police for the lost?
YES
Awesome! When was the card last used?
22/06/2018
Thank you for the details Maga, kindly give me a minute to proceed further.
OK
Thank you for staying connected. The lost credit card has been blocked and a new card will be sent to the updated address shortly.
THANK YOU
Always a pleasure. Is there anything else I could assist you with?
THANK YOU SO MUCH BYE
Thank you for reaching out to us. It's a pleasure assisting you.