good mornig
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
g eve my device is not working please help me
That's a bad news, but don't worry I'll be able to help you in this. May I please know if the green light on the device still blinking?
no the green light is not blinking
Alright! I'll just apply for a replacement device for you, may I please know your name and account number?
my name khkrhtcocn and my contact number is 456787877875
Thanks Khkrhtcocn! Could you please let me know the last 4 digit of the SSN?
5748
Perfect! Please allow me a moment to check the details.
yeah
Thanks for waiting, I've processed your details and have applied for a replacement of the device, you'll soon receive the device. Anything else I may help you in?