HAI
Hello! Good morning. How may I help you today?
i ask for   fixing the phone screen
Sure! I'll help you with that. May I know your name please?
MANI 2541
Alright Mani! Could you please share your phone number?
3254689878
Superb! May I have the email address linked with the account?
MANI@GMAIL.COM
Great! Could you please allow me a minute to process your request?
OK
Thank you for staying on hold. I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
no
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.