hi,good morning
Hi! Good morning, Fastnet cable services, how may I assist you today?
My internet bill is too high
May I please know your name and 12 digit account number?
Kassulke Ebony and 523484790145
Thank you! Could you please share the last 4 digit of the SSN?
1435
Great! May I please know how much extra amount was charged to you bill? your*
21
Alright! I'm sorry for the inconvenience, the charge was increased as there was an increase in the usage of limited data service.
ok
We will provide you with 10% discount in the next month bill if you continue the internet services, would you like to continue the services?
yes
Great! I'll make sure of that, will there be anything else I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
My pleasure! It was great assisting you, have a great day. Goodbye.