hi my device is not working
Good morning! You've reached Net link Media/Cable Services. How may I help you? I regret for the inconvenience your facing. I'll surely get that fixed for you. May I know your full name and your account number?
wiza and 8654 7865 7588
Lovely! May I also know the last 4 digits of your SSN number and if the green light on the device on your workinh?
6435 yes
Not a problem, In order to avoid certain issues again, I'll get a new router replaced for you. And our executives will reach you within 2-3 business days. Would that be okay?
ok
Great! Is there anything else that I may help you with?
nothing else
Wonderful! Thank you for bringing this up to us, we are always here to help you in any issue regarding cable/media. Goodbye!