Hello!
Hi there! How may I assist you today?
I want to know my claim status, can you help me?
Absolutely! I'll be happy to help you, may I please know your full name?
Christine Smith
Thank you Christine! May I please know the last 4 digit of SSN?
5126
Perfect! Could you please share the policy number and claim number?
Policy number: JKD159258420 Claim Number: XDC582
Great! Please allow me a moment to check the status of your claim.
Sorry my claim number is wrong, please correct it as DCX258
No problem, I'll make that change please allow me a moment.
Thanks :)
Thank you for being patient, I've checked in the details the check has been already sent it will be reaching you within 3 days. Is there anything I may help you in?
Okay! Thanks for the information.
My pleasure! Have a great day, goodbye.