Hello there! You've reached Blue fire Software company, how may I help you today?
I AM EXPERIENCING ISSUE WITH MY OUTLOOK
I'll surely help you in this regards, could you please let me know your name and the last 4 digits of account number?
JOHN AND ACC NO. IS 5454
Thank you, John. May I know the name of the company you're working at please?
TCS CORP.
Perfect! May I know the issue in the outlook you're facing?
IT IS FREEZING.
Thank you for all the details, please allow me a moment while I proceed further.
SURE, PLEASE.
I hope you've upgraded the new Outlook version i.e., Microsoft Outlook Latest version 16.0.6741.2048. If the issue hasn't solved yet I would suggest you to reinstall the application. Please let me know if the issue has been resolved.
YES IT IS WORKING NOW AFTER UPGRADING. THANK YOU
That's perfect! Would there be anything else I may help you with?
NOTHING ELSE THANK YOU.
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!