hi
Hello there, how may I help you today?
can you please block my credit card because i lost my card today morning
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your name?
my name is ummar
Great! Could you also please help me out with your credit card number?
5020204040508095
Could you also please help me out with the last 4 digits of your SSN?
5050
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
yes reported
Could you please help me out with the date when the card was last used?
13th JAN 2018
Okay sounds good. Please allow me a moment while I go ahead and block your card.
ok
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.