check balance I want to check my account balance I want to close my account
Surely I will help you. May I please know your name and the account number?
Michelle Smith 00000000 Michelle Smith 123456789
Perfect! May I also know the last four digits of your SSN?
1234
Thank you for your valuable information. As I've checked I see that the account balance of the account ending with 6789 is $6000.
thank you
You're most welcome. Would there be anything else I may help you with?
no, that is all
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead.