hi
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
my internet bill is too high
I really apologize for the inconvenience caused to you, could you please help me with your name and the email address?
thiya and thiya@gmail.com
Thank you Tiya, may I know the last 4 digits of SSN as well?
8441
Thank you for the details, could you please let me know the extra amount charged to you?
$45
Thank you for the details, as you've failed to pay the previous month bill. You're now charged an extra amount of $45.
ok
Is there anything else I could help you with?
nothing else
Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!