HAI
Hey there! Good morning. Welcome to LMT software services. How may I assist you?
ISSUE FOR MISSING PERIODIC SOFTWARE UPDATES
I apologize for the inconvenience. I'd be glad to help you with that. May I know your name and the last 4 digits of your account number please?
NAME SANS ACCOUNT 3256
Awesome! Could you help me with the name of your company as well?
COMPANY SANS TECH
Great! May I know the app to provide the updates for?
OUTLOOK APP
Superb! May I have a minute to update Outlook for you?
OK
Thank you for staying on hold. I appreciate your patience. I've updated the Outlook for you. Could you please check that and let me know whether the issue is resolved or not?
YES ISSUE IS RESOLVED
Perfect! Is there anything else I might help you with?
NO
Wonderful! Thank you for reaching out to us. Have a great day. Bye.