HELLO SPENCER
Hey there! How may I assist you today?
I'M IN NEED OF A INTERNET CONNECTION CAN HELP WITH THAT
Thank you for choosing us, I’ll be glad to assist you further. Could you please help me with the name of the city you’d want to setup the connection?
I'M LIVING IN LAKE MACQUARIE, AUSTRALIA. 2259
Thank you! The services we provide are cable connection, internet services and the phone connection. The plans we offer are 1 GB, 5 GB, 10 GB and the prices are $5, $25 and $50 respectively.
CAN YOU EXPLAIN THE PLAN DETAILS I WANT TO KNOW THE SPEED AND NUMBER OF DEVICE CAN BE CONNECTED FOR EACH PLAN.
Sure! The plan especially costs you 1 GB for $10, 5 GB for $20 and 10 GB for $30 with the speed of 10 MBPS, 50 MBPS and 100 MBPS respectively.
I'M GOOD WITH 5GB PLAn. HOW MANY DEVICE CAN BE CONNECTED FOR THE 5GB PLAN.
Great! The minimum devices would be 1 to maximum of 5 devices. Please allow me a moment while I get this done for you.
OKAY, SPENCER.
Good news! I've confirmed your 5 GB internet service and our executives will reach you within 2-3 days for the installation. And, I've also created an account of yours with us, for any further queries on plans or services you can check on our website i.e www.cablemedia.com. Would there be anything else I could help you with?
IF I FACE TECHNICAL ISSUES HOW WILL BE THE CUSTOMER SERVICE.
Not a problem. We're here to help you even with the slight issue you have. We'll help you immediately and make sure there are no further issues.
DO I HAVE TO BE AVAILABLE DURING THE INSTALLATION.
Yes sir! That'll be easy for our executives to reach out to you.
WILL THEY CALL BEFORE REACHING?
Yeah! You're right.
OKAY. THANK YOU, SPENCER.
You're most welcome, would there be anything else?
NOTHING ELSE, BE PROCESS QUICKLY. THANK YOU SPENCER. HAVE A GREAT DAY.
It's a pleasure assisting you, thank you for reaching out to us. Have an awesome day ahead!