hi my internet bill is too high
Good morning! You've reached Net link Media/Cable Services. How may I help you? I regret your inconvenience. I'd be glad to help you resolve the issue. May I know your full name and your email address?
nivi & nivi78@gmail.com
Awesome! Could you also please help me with the last 4 digits of your SSN number and the extra amount on the bill?
6612 & 56 56$
Thank you for that Ms.Nivi. Please allow me a moment, while I get this done for you.
Ok, I wait for your information.
Well, your contract has expired and you no longer have the promotional rates because the service you've been using a basic cable services.
ok
Great! Is there anything else that I may help you with?
nothing else
Amazing! Thank you for choosing us, wish to serve you again. Have a nice day!