Hey! A very good morning to you. How may I help you today?
Hi, i found an error in my credit card bill. I would like to change it.
Sorry to hear that. Surely I will help you. May I please know your first and last name?
Yes. My name is Lauren jolie
Cool! May I also know the last four digits of your SSN?
It is 8754
I'd also require the complete 16 digit credit card number.
4875659685471523
Thank you. Could you help me with the date and amount of the charge?
Sure. The date is June 20. The amount is 45.
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to remove the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Ok. Thank you very much.
You're most welcome. Would there be anything else I may help you with?
No. Nothing else.
Great! Always a pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.