Hello! Good Evening, Fast net cable services. How may I assist you today?
Hello- Cameron Why my cable bill keeps going up
May I please know your name and email address so that I could check the detail and let you know?
prince - princemathew75@gmail.com
Thanks Prince! Could you please let me know the last 4 digit of the SSN?
9857
Perfect! Please allow me a moment to  check the reason.
Okay
Thanks for being so cooperative, I'm sorry to inform you that your promotional rate pack contract has been expired that is the reason your bill has gone high. Would you like me to activate the pack again so that charges be the same as before?
Okay I need to cancel my cable Service
Prince! If you like to continue with our services I'll be offering you a one time promotional discount of 10% in your next month payment, would you like to continue?
No,Thanks, Please Cancel the cable Service for me
Alright! If that is what you'd like me to do I'll cancel your services. Anything else I may help you in?
No thanks
Alright! It was great assisting you, have a nice day. Goodbye.