Hello
Hello! Good evening, Fast net cable services. How may I assist you today?
Hi, My cable bill every month going up?? and I don't know why because? Could you please check my status?
Sure! I'll be bale to help you, may I please know your name and email address?
My name is James Martin, and my email is jamesmartin186@ymail.com
Thanks James! Could you please share the last 4 digit of the social security number?
Social security number is 4701
Perfect! Please allow me a moment to check the reason behind the rise in bill.
Ok
Thanks for being so cooperative, the reason for the rise in your bill is due to increase in the usage of data, it has exceeded the limit. If you want you can opt for our special promotional rate with 10% discount. Would you like to have that pack?
No, Please be cancel your cable service for my account?
If you opt for our promotional pack you'll get a 10% discount from your next bill, would you still want to cancel the cable services?
Wow, ok.. Please fix promotional pack.
Great! I'll activate that pack for you, anything else I may help you in?
Hello No thank you, and thanks for your valuable conversation...
You're welcome! It was great assisting you, have a great day. Goodbye.