Good Morning
Hello there, How may I help you today?
My credit card have some mistakes kindly resolve the issues.
Oh..No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name
Nori.R
Perfect! would you please share the last four digits of your SSN?
SSN:8437
Great! could you please share the 16 digits of your credit card number?
Card Number:3752678543278564
Okay, would you please help me with the date, time and amount of the charge?
06/20/2018..Time:11:20am
would you also share the amount of the charge?
$45
okay! Thanks for being patient and sharing that valuable information, Please allow me a moment while I process with your request. Okay, I apologize that this happened due to some technical glitch, I've requested for a refund of $45, and also raised a complaint about this so that you don't face this error again, Would there be anything else I may help you with?
Thanks for your information...
I hope I have answered all your questions for today?
Yes!
Thanks for your time and patience, Hope to see you again, We aim to provide you the best banking experience. Have a great day!