Hello, I need help.
Hello! Sure! How may I help you today?
I need proof of my car's insurance.
Sure! Could you please help me with your name?
Sure, its Mary Anthony.
Thank You Ms. Mary. I'll also need the last 4 digits of your SSN.
Okay. Can I choose not giving away my SSN? I heard it is not safe.
I apologize however any information that you'll provide will be kept confidential. It is always safe with us.
Okay then. My SSN is 3421.
Thank you so much in believing at us. May I also know the brand associated with your car.
Sure, its BMW. Model is V5.
Thank you!  May I also know the year car was manufactured?
I guess it's made in year 2010.
Alright! Could you just take sometime and confirm the year once again.
Sure, I'll confirm all the details. BMW V5 2010.
Thank you so much. Thank you for providing all the information. The proof of insurance of your car will be mailed at your registered address. You should receive them in 2-4 business days.
Sure, thanks. One last thing. Could I get a soft copy if I wanted it? Are we still connected?
I apologize, I'll be not able top provide a soft copy right now as we don't have the access to any of our customers documents.
Okay. Thanks
My pleasure. Anything else I may help you out with?