HELLO
Hello, how may I help you with today?
I LOST MY CARD
I appreciate you bringing this to our attention, so that we can deal with this immediately. Could you please let me know your name, last 4 digits of SSN and credit card number?
AGNKIA SSN-6328 A/C-7451
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
06/24/2018 $20
Thank you. Give me just a moment while I update that for you! May I ask if you have filed a police report?
YES
I've just blocked the card and issued a new one which will be reaching you in 2 days.
OK THANKS
Your welcome, would there be anything else I may help you with today?