Hey there, how may I help you today? I hope we are still connected.
Hello, My credit card seems to be missing. I am not sure if I dropped it or someone took it or what.
I'll help you with that. May I know your name please?
Dave Smith
Hey Dave, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
sure SSN is 8765 and the account number would be 3456
Perfect! May I know if there's a complaint about the credit card to the police?
There is not.
I'll help you block the card however, you're required to file a complaint about the lost.
Okay, No problem.
I'd request you to file a report to police while, I proceed further.
I will do that now.
Awesome! May I know the date when was the card last used?
June 18 2018
Perfect! Kindly give me a minute.
No problem. Take your time.
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
Thank you very much.
Always a pleasure assisting you. Is there anything else I could assist you with?