Hello, how may I help you?
Need your help to resolve the issues for my credit card lost
Oh! I'm sorry about it. I'll help you with that. Could you please help me with your name and the last 4 digits of SSN?
My name is Clement & My last 4 digits of SSN 8782
Thanks Clement. Please provide me your credit card number.
My card number 625837516987256
All right. When did you use your card last time?
I was used on 6/2/2018
Oh! I see. Let me know if you have filed any police report regarding this issue.
No
Don't worry. I have cancelled your card and a new card will be issued shortly. You would be receiving a confirmation message regarding this. Let me know if you have any other queries.