hi
Hey there, You're connected to Star cable customer service! How may I help you today? How may I help you today?
having trouble connecting to the internet
Oh! I'm so sorry to hear that! Not a problem! I'll help you out, may I know your name?
naven
Could you also help me with your account number and the SSN?
9874
And the account number would be?
account number is 948761542547
Perfect! May I know if the green light on the router is blinking?
ok
May I know if the green light on the router is blinking? Are we connected?
yes
I have made a request and your problem will be solved within 24 hours. Would there be anything else I may assist you with? A technician will be there and replace the device with a new one.
no thanks
Thank you for contacting us and please do reach out to us in case of any further queries.