hai sir
Hello! Good Evening, Fast Net Cable Services. How may I assist you today?
i need to know my cable device is not working in having trouble.
That's a bad news, but don't worry I'll be able to help you in this. May I please know if the green light on the device still blinking?
yes sir
Alright! I'll just apply for a replacement device for you, may I please know your name and account number?
john 4578184975441278
Thank you John! May I please know the last 4 digit of your SSN?
ssn number 4755
Perfect! Please allow me a moment to check the details.
yes
Thanks for waiting, I've processed your details and have applied for a replacement of the device, you'll soon receive the device. Anything else I may help you in?
okay nothing
Alright! It was a pleasure assisting you, have a wonderful day. Goodbye.