hi my internet bill is too high
Hello! Welcome to Star cable customer service. Oh! I'm so sorry to hear that. To proceed with your issue, may I know your name and account number please?
Krajcik Dolores, accoun no:8907 6543 4456
Great! just for verification purpose, may I know the last 4 digits of your SSN please?
9398
Thank you for the details. Just give me a moment, I will contact my team regarding your issue and will let you know?
Ok, I wait for your information.
Thank you for waiting. I contacted my team and it seems you've subscribed for daily fitness and that's why you are being charged extra for that.
ok
Perfect! will there be anything else I can do for you?
nothing else
Thank you for staying connected with us. For any further queries, feel free to let us know. We're always here to help you. Have a nice day ahead. Bye :)