Hi
Hello! How may I assist you?
Why my bill keep goings up ?
No worries, I'll let you know the reason for the increase in the bill. May I know your name and your account number?
Sathish Kumar 5723834032923
Could you also help me out with the last 4 digits of your SSN?
7785
Perfect! May I know the amount of charge being charged extra on your bill?
500
Okay! Please allow me a moment while I go ahead and check with your account.
Okay
Thank you for staying connected. I'd like to inform you that the increase in your bill is due to the increase in the tax rates which increased from 2.5% to 5%.
Okay
Would there be anything else I may assist you with?
Nothing else Have a great day
Thank you! Goodbye!