Hey there! How may I assist you today?
fixing the screen
I apologize! Could you please be clear with your query?
i ask for   fixing the phone screen
I'm sorry sir, I won't be able to help you fix your phone screen. However, if you have an insurance and your screen is broken or damaged, I'd be glad to help you with a replacement.
ok
May I know, what exactly happen to your phone?
damaged
Sorry to hear that! I'll surely help you in this regard. Could you please help me with your full name?
rajan
And, may I also know your contact number and email address please?
arunp0730gmailcom.
Perfect! Thank you for sharing the information, Could you please allow me a minute or two, I'll get back to you with the solution
okay
Great! Thank you for staying connected. I've initiated a request for a replacement. You'll be receiving it within three days. I request you to send the current broken device in the return envelope.
NO THANKS
You're welcome! Is there anything else that I may help you with?
no thanksfor you
Thank you for reaching out to us, hope that was helpful. Have a nice day!