Hi
Hello, how may I help you with today?
There is an error on my credit card bill and I would like to get it removed
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Name : Zach Snyder Last 4 digits SSN : 7869 Credit Card Number : 1111-2222-3333-4444
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
6/1/18, around 5:50 PM And I got charged 40.11
Thank you. Bear with me for a moment while our system finishes processing your information. Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days