Hi
Hello good  morning! How may I help you?
I want claim of insurance for my iPhone screen today.
Sure! May I please know if your phone screen has been damaged or broken?
Yes my screen is cracked
I'm sorry to hear that, but I'll be glad to help you get a replacement for the broken phone. Could you please help me with your name?
Franklin
Thank you Franklin! Could you please let me know your contact number and your email address?
My phone number is 8665245215 and Email is John5242@gmail.com.
Great! Please allow me a moment to check with the team in this regard.
yeah, Sure
Thanks for waiting, I'd like to inform you that I'll be able to replace your broken phone with the brand new phone. And I request you to return the broken device in an envelope. We won't be able to provide you the new phone unless we recieve the broken phone. would that be okay?
Okay. Thank you Cameron.
My pleasure! Anything else I may help you in?