Hey! How may I help you today? I don’t mean to rush you. However, I just want to check if we’re still connected?
Need your help to resolve report an error in my credit card bill
Sure! May I know your full name ?
Helen Jeffrey
May I also know the last four digits of your SSN?
6523
I'd also require the complete 16 digit credit card number.
7315689986798334
Thank you. Could you help me with the date and amount of the charge?
charged amount is $175. Date : 05/22/2018 Time : 11:40 PM .. Payment paid for Unknown
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
OK Thanks
Would there be anything else I may help you withg? with*
No .. Thanks
Great! Let me do that for you right away. Just allow me a moment while I close the account for you. Great! Always a  pleasure assisting a valuable customer like you. Have a great day ahead. Looking forward to seeing you soon.