hi
Hello there! How may I assist you today?
any discounts available in my cable service
I'll look upon that for you, could you please let me know your name and the 16 digit account number?
my name is pandi my account number 9874852461248756
Thank you Pandi, could you please let me know the last 4 digits of SSN?
SSN 5475
Perfect! Could you please confirm if you're a student, an active military member or over the age of 65?
military
That's awesome! May I know if you serve in the Air Force, the army, the navy or the national guard?
army
Lastly, may I also know the ID number?
my ID number kh75646
Thank you for all the details, please give me a moment while I get this done for you?
ok
Thank you for staying connected, we have an offer of $10 discount for your monthly payment. Will that be fine with you?
ok thanks
You're most welcome, is there anything else I may help you with?
no thanks
You're most welcome, thank you for reaching out to us. Have an awesome day ahead!