Hi
Hello there!
I want to report a lost credit card
I'll help you with that, may I know your name please?
Rashmi Malic
Thank you Rashmi, Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
4569 and 1236
Perfect! May I know when was the card last used?
10th may
May I know if there's any report filed to the police for the lost?
Yes
Thank you Rashmi, please stay connected while, I proceed further.
Oh sorry I wrote ssn and credit card number in opposite order
Not a problem, may I know the right order?
1236 and 4569
Thank you Rashmi, please stay connected while, I proceed further. I highly appreciate for staying connected. The lost credit card has been blocked and a new credit card will be sent to the updated address in 2-3 business days. I hope we are still connected.
Yes
May I know if there's any other concerns? If there's no response the chat will be ended in a minute.