Hai
Good morning, thank you for contacting enterprise software company, How may I help you?
My laptop skype application is not working
Sir, what is the issue with the application? that's bothering you.
it is not open
Not to worry let's get your application checked. Could you please help me with your name?
My name is Murali
Thank you so much. Could you also help me with your Company name and the last 4 digits of your account number?
My company name is HCL and account no is 5675
Great! Now could you go to windows programs and follow the given sequence:  All programs > software center > applications > updates application > skype > restart the application.
After update the application now it is working fine
Awesome! Would you need anything else I could help you with?
Nothing else thanks for help
Thanks for reaching out to us.  Have a great day ahead.