hi
Hello there! Welcome to Act Fiber net service, how may I help you today?
my internet bill is too high
I really apologize for the inconvenience caused to you, could you please let me know your name and the 16 digit account number?
Sanford Diana account number:4567 8900 8766
Thank you Sanford, may I also know the last 4 digits of SSN?
7656
Thank you very much, may I know how much extra has been charged on the bill?
67$
Oh, no! That's not fair on your part, please allow me a moment while I check the reasons for the increase.
Ok
I really appreciate for staying connected. As you've failed to pay the previous month bill you're charged an extra mount of 67$. Please ensure to pay the bill on the right time to avoid the inconvenience.
ok thank you
You're welcome, is there anything else I may help you with?
Nothing else, Thank you for your Booking. Have a nice day to chat with you.
My pleasure! Thank you for reaching out to us, have an awesome day ahead!