Hi
Hello there, I'd be glad to assist you today!
My credit card has stolen by someone. Please help me to block it
Oh.No! I'm so sorry to hear that, I'll surely help you out with this. May I know your first and last name please?
My name is Will Smith
Perfect! Could you please share the last four digits of your SSN?
SSN is 9751
Great! would you please share the 16 digits of your credit card number?
My credit card number is 9857 4635 7751 2732
Would you please help me with the date, when you used your credit card for the last time?
It was used on 06/15/2018
Okay! so, did you file a police report about the lost credit card?
Yes. I reported about the credit card
Okay! Fabulous, I'll block your card right away. Please allow me a moment.
Okay sure
Okay! I've blocked your card, you'll receive a email on your registered email Id. Kindly, acknowledge it. Would you like to order a new card?
Yes. I would like a new card
Okay! Awesome, I've ordered a new card for you which you'll probably receive within 2 business days via post However, In case you don't receive. Kindly, contact us immediately.
Thank you for your help Sam. If any issues, I will happily contact you.
Would there be anything else I may help you with?
Nothing else, Sam
Your most welcome, I'd be glad to assist you again.
Thank you
Thanks for your time and patience. Hope to see you again, We aim to provide you the best banking experience. Have a great day!