Hi, My credit card was lost
I’m sorry this has happened. I understand you're upset, and I will do my best to help you.
Ok
Please could you help me with yopur full name?
Walter Kyle
Thank you, Walter. Please could you also help me with the credit card number and also your SSN number?
My credit card number 625837516987256 and  SSN number 36589675.
Thanks again. Please could you provide me with the date on which the card was last used?
7th Jun'2018
Sure. Have you filed a report with the police regarding this issue?
Yes
I really appreciate that. Please allow me a minute to work on your request.
ok
Thank you for your patience. I've blocked the card to prevent misuse and I’ve also initiated a request for a new card, you’ll be receiving it within the next 48 hours.You'll be receiving a confirmation e-mail shortly. Is there anything I could help you with today?
No
Thanks for reaching out to us. Have a great day!
Thank you very much
You're most welcome. Happy Weekend.