hi
Hello! Good Evening, Fast net cable services. How may I assist you today?
device is not working
That's bad, may I please know if the green light on the device still blinking?
yes
Alright! No worries, I'll just send you a replacement device. May I please know your name and account number?
raj 425862541582
Thanks Raj! Please do let me know the last 4 digit of the SSN?
4512
Perfect! Please allow me a moment to check the details.
ok thanks
Thanks for waiting, I've processed your details and have applied for a replacement of the device. You'll soon receive the new device, please make sure you return the damaged device. Anything else I may help you in?
no thanks
Alright! Thanks for choosing our service, have a nice day. Goodbye.