Hello, how may I help you with today?
Hi Alex My credit card bill shows an error
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
My Name is Partha michale 3824 9547020989487385
Thank you. Could you please let me know the date of the charge and amount of the charge?
06/12/2018 500
Thank you. Bear with me for a moment while our system finishes processing your information.
Okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Okay thank you
Your welcome, would there be anything else I may help you with today?
I want to change my address on my account
Sure! I'd be glad to assist you on this. Could you please help me out with the new address?
34, Ondi pudhur Street
Thank you. Give me just a moment while I update that for you!
Okay
Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email about the same
Okay thank you
Your welcome, would there be anything else I may help you with today?
I want to know company's new lower rates
I'd love to help you on this one however one of our employee will get back to you personally about this one
Okay thank you
Your welcome, would there be anything else I may help you with today?
Nothing else Thank you very much
It was wonderful talking to you. Have a great day