hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
my internet bill is too high
I completely understand your situation. I'd be glad to help you with that. May I know your full name and your account number?
Tremblay Joel, 6678 9800 4325
Lovely! Could you also please help me with the last 4 digits of your SSN number?
7738
Thank you for that. Please allow me a moment, while I get this done for you.
Ok, I wait for your information.
I appreciate your patience in holding up. Well, I see Mr.Joel that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
ok thank you
You're welcome! Would there be anything else that I may help you with?
nothing else thank you
Wonderful! Thank you for reaching out to us, we are always here to help you in any issue regarding cable media. Goodbye!