hi
Hello! Alex here, how may I help you today?
change homephone service
Alright! I'll surely help you out with that but firstly I will need your name and 16 digit account number please?
lilly 6587458789635241
Thank you Lilly! Now could you please help me with the last four digits of your SSN?
3256
Alright! Since you had mentioned that you want to change home phone service would like to add an extra cable to it?
no
I apologize can you please elaborate on your concern so that I can help you accordingly?
premium cable
I apologize we do not provide that service, we only take care of adding an extra cable and upgrading to a faster internet service. We also help to know the reason for your bill increase and also change your account information.
ok
So could I help you out with anything mentioned in the above domains?
yes
Would you like me to go ahead and add an extra cable so that a better cable facility can be served ASAP!
ok
I have now added an extra cable facility for you. Is there anything else I could help you out with for today?
ok no thanks
Have a great day! hope to assist you again. Goodbye!