Hi
Hey there! How may I assist you today?
Can I get the status of one of my claims please?
Definitely, I'm here to help you out with that! May I know your name?
My name is Alice Wilson
Lovely! Alice, may I know your policy number?
its DFG434666554
Could you also help me out with the claim number?
its DFG434
Thank you for the information, please allow me a while I go and check with the department.
ok
I highly appreciate your patience, I'd like to inform you that the payment has been sent and it'll reach you in the next 3 business days.
ok thanks for the information
You're welcome! Thanks for reaching out to us, hope you have a wonderful day ahead!