Hi
Hello, how may I help you with today?
My credit card bill shows an error
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
Darren Ochoa 7438 1273897798080028832
Thank you. Could you please let me know the date of the charge, time of charge and amount of the charge?
06/19/2018 16:15
Thank you. Give me just a moment while I update that for you!
Okay
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
Thank you very much
Your welcome, would there be anything else I may help you with today?
Nothing else Thank you very much
It was wonderful talking to you. Have a great day