hi check my account balance
Hello there, how may I help you today? For sure. Could please let me know your name please?
I want to close my account what is the procedure I want a response what happened help me to check my balance first
You may close the account however let me be your assistance and could you please let me know few details?
what type of details
I may need your last 4 digits of SSN and account number.
ok then what is the SSN
SSN is Social Security Number however it is required to know the account balance.
5678
Thank you very much. May I also know the last 4 digits of account number please?
8432
Awesome! Kindly give me a minute to check the balance of the account? May I know your name please?
not necessary
Sure however according to policies we have to know the name to proceed further.
Tom
Fantastic Tom! Your account balance is $45000. Are we still connected Tom? If there's no response the chat will be ended in a minute.