Hi, I want to check my account balance
Sure. Could you please help me with your full name and the last four digits of your account number and SSN?
Raju and 5874 and 9874
Perfect! I see the total amount in your account is $6700.
thank you so much... I want to close this account so kindly transfer my balance amount to another account
You're welcome. Sure could you also help me with the last 4 digits of the account number you wish to transfer the money to?
5423
Just to confirm, you wish to transfer $6700 from the account ending with 5874 to the account ending with 5423. Am I right?
yes, Correct..
The amount you requested will be transferred. It will reflect in the account in some time.
ok, thank you so much for your effort..
You're welcome. Is there anything else I could help you with?