HAI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
I WANT NEW CABLE SERVICE
For sure! Could you please let me know your name and the 16 digit account number?
BALA ACCOUNT NUMBER 6789543211234567
Thank you Bala, may I know the last 4 digits of SSN?
8765
Perfect! May I know which cable you currently have?
YES
Do you have cable service or the internet service?
cable service
Awesome! Please allow me a minute while I add a new cable service for you.
OK
Thank you for staying connected, you account has an additional cable service. Will that be fine for you?
NO
I apologize?
YES
Awesome! Is there anything else I may help you with?
NO THANKS
You're welcome. Thank you for reaching out to us, please feel free to reach out to us for further concerns. Have a great day ahead!
OK BYE
Good bye!