Hey! How may I help you today?
Hi, My last credit card bill was extra charged, so kindly refund it.
Sorry to hear that. Surely I will help you. May I please know your first and last name?
raju sam
May I also know the last four digits of your SSN?
9857
I'd also require the complete 16 digit credit card number.
5454871598547594
Thank you. Could you help me with the date and amount of the charge?
18-06-18
And the amount?
$65
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to credit the extra charge back to your account, and also kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
Thank you.  And I want to change my address on my account
Thank you. Could you help me with the new address?
1/54, Sakthi street, Chennai, 636503,IN
Thank you for sharing the information. I've processed the request for the change of address. You'll shortly receive a confirmation E-mail.
thanks..
You're most welcome. Would there be anything else I may help you with?