Hi , my name is Mike Miller and I am your customer. I want to see the details of my data usage
Hello Mike! I'm glad to serve you today. May I know your query? I'll help you out with that Mike, may I know your account number?
341-684
Perfect! Mike according to my sources, I'd like to inform you that you've subscribed for 40Gb data pack out of which you have used 38Gb of data till date and only 2Gb of data is left for this month. Also, I'd like to inform you that if the data usage is more than the subscribed pack you'll be charged extra. Hence, I request you to limit your usage for the next 5 days.
how much data did I used last 3 months , do you have the information month by month
I'll surely let you know about that. Please allow me a moment while I go ahead and get the information.
I`ll decide to upgrade my package based on the avarage usage
Yeah, I got your point. I'd like to inform you that in the month of June 2018 you've used 39Gb of data, in the month of July you've used around 35.8Gb of data and in the month of August you've completely used the 40Gb of data. According to the above information, I'd like to suggest you to upgrade your internet pack so that you can enjoy more data.
what is the package available for me ? I need little bit more data for example 50 GB will be enough
We do have 50Gb data pack available with us, which will cost you $25 per month. Would you want me to upgrade your pack?
yes please
That's an awesome decision! I'd like to inform you that I've successfully upgraded your pack to 50Gb which will be activated from the next month, i.e., from October 2018.
thank you very much
You're welcome! Would there be anything else I may assist you with?
please send an email as a proof of confirmation that`s all :) thank you
Sure thing! Could you please help me out with your email address for me to send you the confirmation link?
mike.miller@gmail.com
Perfect! Mike I'd like to inform you that I've successfully sent you the confirmation link which will be reflected in your inbox in the next 30 minutes.
thank you all done for today
I'm glad I was of help! Thanks for reaching out to us, hope you'll have a great day ahead.
thank you for your help
My pleasure! Goodbye!