Hello, how may I help you with today?
hai, i want check my balance
I would be glad to assist you on checking the balance. Could you help me with your name and last four digits of the SSN?
Yair Burch 8787
Could you help me with the last four digits of your account number?
8767
thank you, the account balance is $5.
ok
Would there be anything else I may help you with today?