Hey there! How may I help you today?
Hi Charlie
Hello again. What can I do for you?
I have an error on my credit card bill
I'm sorry to hear that. However, I'll do my best to help you out. Please may I know your name?
Selva Raj
Thanks you! Please could you elaborate on your query for me to help you futhere? Further.
Okay
I hope we're still connected, sir?
Yes My credit card bill shows an error
Okay, sir. Please could you help me with the credit card number and also your SSN number?
3402 09383094723985703028
Sure.Please could you provide me with the amount charged and also the date on which it was charged?
05/09/2018 378
Perfect! Please give me a moment.
Okay
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved. Is there anything else I might help you with today?