HII
Good morning! You've reached Net link Media/Cable Services. How may I help you?
WHY BILL KEEPS GOING UP?\
I do understand, I'll be happy to let you know the reason behind that. Before that, May  I know your full name and your email address?
SUBRAMANI &  SUBRAMANI69@GMAIL.COM
And, also could you please help me with the last 4 digits of your SSN number and the extra amount on your bill?
4582 AND $250
Perfect! Thank you for that Ms.Subramani. Please allow me a moment, while I get this done for you.
OKAY
I appreciate your patience in holding up. Well, I see Ms.Subramani that you've been used the basic cable service and you have exceeded the contract, which is why there is an increase in your bill.
OKAY
Great! Is there anything else that I may help you with?
I WOULD LIKE TO CANCEL MY CABLE SERVICE
Sure, I'll help you with that. Before I do that we have a one-time special offer for you with 10
OKAY
Sure, I'll help you with that. Before I do that we have a one-time special offer for you with 10% off on your next months bill. Would you like to avail that?
OK
Wonderful! Now your are one of the members of this offer and this will reflect on your bill from the next month. Is there anything else that I may help you with?
NO THANKS
Awesome! Thank you for choosing Net link services, we are always here to help you. Goodbye!