Hey! How may I help you today?
My credit card bill shows an error
Sorry to hear that. Surely I will help you. May I please know your first and last name?
Mohan Kumar
May I also know the last four digits of your SSN?
7899
I'd also require the complete 16 digit credit card number.
56789034512536
Thank you. Could you help me with the date and amount of the charge?
05/04/2018
Thank you so much for bringing this to our notice. I'll ensure that I'll raise a request to delete the charge and kindly give us 24-48 hours to get this resolved. You will also be receiving a confirmation e-mail once this is resolved.
350 Thank you very much
You're welcome. May I confirm if all your questions have been answered for today?