hi
Good morning! You've reached Net link Media/Cable Services. How may I help you?
my internet bill is too high
I completely understand your situation. Could you please help me with your full name and your account number?
Murphy Lila, 6676 8799 0900
Lovely! May I also know the last 4 digits of your SSN number and the extra amount on the bill?
2933 $70
Thank you for that. Allow me a minute or two, while I get this done for you.
ok
I appreciate your patience in holding up. Well, I see that there is an increase in the tax rates which is why your bill has gone up.
ok
Great! Is there anything else that I may help you with?
Nothing else, Thank you for your information. Have a nice day to chat with you.
You're welcome! Thank you for choosing us, wish to serve you again. Have a nice day!