hi
Hello!
This is Fernandez!
Hey Fernandez. Could you please elaborate the query so that I can assist you in the best possible way?
My card was stolen someone, yesterday. Please block my card?
Sure! I'll help you in doing that. May I know the last 4 digits of the SSN.
3341
Thank you. May I know have the complete credit card number as well so that I can pull up your bank records.
6363 9652 1204 8574
Great! May I know the last date when this lost card was used?
06/20/2018
Thank you. Was their a police complaint filed for the lost card?
yes. reported already.
Thank you for sharing all important information however I have issued a new card for you which will be sent at your address.
Fine. Casey Thank you for your help!
You're welcome!
Good day to you. Bye Now.
Is there anything else I may help you with?
Nothing Casey.
Thank you for using our live chat service. I'm now closing this chat. If you have any other concerns in the future, please don’t hesitate to let us know. Have a great day!