hi,good morning
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
My internet bill is too high
Sure, I'll help you get to know the reason behind that. Before that, Could you please help me with your full name and your email address?
agustina and agustina@gmail.com
Awesome! May I also know the last 4 digits of your SSN number and the extra amount on your bill?
7293 and 50$
Perfect! Thank you for the details. Please allow me a minute or two, while I quickly help you with the reason.
OK
I appreciate your patience in holding up. Well, I see Mr.Agustina that there is an increase in the tax rates which is why there your bill has gone up I would say.
OK
Great! Let me know if there would be anything more I could do for you.
NOTHING ELSE
Thank you for reaching out to us, we are always here to help you. Have a wonderful day!