HI
Hello there! How may I help you today?
my mobile phone is damaged
I'll help you with that, could you please let me know your name and the phone number?
788 564 8090 BANU
Thank you Banu, may I know the email address associated with the account?
BANU@GMAIL.COM
Good news! The replacement takes place in 1-3 business days, please ensure to send the broken device through an envelope. Will that be fine with you?
OK
Will there be anything else I may assist you with
NOTHING ELSE
Awesome! Good to hear from you, thank you for reaching out to us. Have a great day ahead!