HI
Hello there, how may I help you today?
I HAVE A ERROR ON MY CREDIT CARD BILL
Apologies for the inconvenience caused to you. I'll help you out to remove the extra charges, could you please help me out with your full name?
KUSHBOO SUNDAR
Great! Could you also please help me out with last 4 digits of your SSN?
2136
Perfect! Could you also please help me out with your credit card number?
7515
Could you please help me out with the 14 digit credit card number?
0147025875967515
Amazing! Thank you for the info could you also please help me out with the date of the charge and the amount of the charge?
I MADE A PURCHASE ON $300 17/06/2018 BUT IT SHOWS ME A $345
No worries, please allow me a moment while I check with the account.
OK
I highly appreciate your patience, I'd like to inform you that I've successfully removed the error charge of $45 from your account.
OK THANK YOU
You're welcome! Is there anything else I may assist you with?
NO THANK BYEE
Awesome! Thank you so much for your cooperation, have a great day!