hi
Hello, how may I help you with today?
an error in my credit card bill charged
I'm very sorry for the inconvenience caused to you. May I know your name,last four digits of your SSN and credit card number?
ssn num-7790 credit card num-1267-1677-8761-0987
Thank you. Could you please let me know the date of the charge and amount of the charge?
20th june,$400 has been charged
Thank you. Bear with me for a moment while our system finishes processing your information.
sure..im waiting
Thank you for waiting patiently I've now removed the charges on your bill and you'd be getting a new bill within 2 days
ok..need to change my address in my a/c
Could you please help me out with the new address?
17-harsha lake,usa
Thank you. Give me just a moment while I update that for you! Thank you for waiting patiently the address will be changed shorty and it'll take up to 2 hours for the changes to be effective and you'll get a confirmation email as well.
sure..
Would there be anything else I may help you with today?
thats it..thank you for a great time with you
It was wonderful talking to you. Have a great day