Hello there, how may I help you today?
Hello, I need to report my Credit Card Stolen
Thank you very much for alerting us about this. We will help you get this issue resolved.
Thank you
Could you please help me out with your full name?
Robert Smith
Great! Could you also please help out with last 4 digits of SSN and credit card number?
8987
Could you also please help me out with credit card number?
5478748535146598
Okay great! Could you please tell me when was the last time the card was used and was there any police report filed?
The card was last used two days ago on 6/18/18. I did make police report
That sounds good. Please allow me a moment while I go ahead and block your card.
Im sorry I gave you the wrong credit card number
No problem at all. Could you please provide me with the correct credit card number?
Sure it is 5241678545893596
Okay great! Please allow me a moment while I go ahead and block your card.
ok
I highly appreciate your patience. I would like to inform you that I've successfully blocked that card and issued a new one which will be delivered to you within 2-3 business days.
Awesome thanks you so much
You're welcome! Is there anything else I may assist you with?