hai
Hello! How may I assist you?
i ask if they have discounts available
I'll let you know about the discounts. May I know your name and your account number?
name is jame walter and the account number is 4980 0881 3200
Walter could you also help me out with the last 4 digits of your SSN?
5244
Perfect! To provide you with the discounts and the promotions I'll be needing few more details, so could you let me know if you're a student or an active military member or a person above the age of 65 years?
i'm a a person above the age of 65 years
That's great! Could you help me out with your birth year and the AARP number?
yes oh sorry 1952 and the AARP number is 497432
No problem please don't be sorry. And thank you for providing the required details, please allow me a moment while I chcek with your details.
yes sure
Thank you for being so patient. I'd like to inform you that you're eligible for basic ($50 per month - 50 channels), premium ($75 per month - 75 channels), and platinum ($100 per month - all channels). The current promotions are 10% off premium cable if you sign a 3 month contract or 15% off platinum cable if you sign a 3 month contract.
i choose premium service plan
That's a great choice! But I'd like to suggest you to go with the platinum plan as you'll be having access to all the channels plus it's at a 15% off right now.
yes right
So should I confirm the platinum plan for you?
yes sure
That's awesome! I've successfully subscribed for your service which will be installed and activated in the next 24 hours. Would there be anything else I may assist you with?