hello sir
Hello! Good Evening, Fast net cable services. How may I assist you today?
good morning i cancel cable connection
May I please know why would you want to cancel your service?
yes cancel my service are you there
May I please know the reason behind you wanting yo cancel the service?
my cable connection discount offer i continue cable my cable bill every month decide
Do you want me to check the details for reason in bill increasing?
ok you check now
Alright! May I please know your name and email address?
karthick thickdewtcarwersad@gmail.com
Thanks Please so let me know the last 4 digit of the SSN?
5412
Perfect! Please allow me a moment to check the details.
okay
Thanks for waiting, the reason for the hike in your bill is because your promotional rate pack has been expired. As the pack has been expired you have been charged normal rates.
okay cameron
If you like I'll be able to give you a one time promotional offer of 10% discount if you like to continue with us?
yes continue
Great! Will make sure of that, anything else I may help you in?
okay nothing
Alright! Feel free to reach us when needed, it was great assisting you. Have a nice day. Goodbye.