Hey there, how may I help you today?
hi there
How may I help you today?
I need a new card because my old one has expired
Sure, I'll help you with that. May I know your name please?
John Smith
Hey John, How are you doing today?
I'm fine, and you?
I'm all fine. Thank you for asking. Could you please let me know the last 4 digits of SSN and the last 4 digits of credit card account number?
SSN is 1234 and credit card is 5678
Thank you for the details, Was the police reported about the lost?
There was no loss. My old card expired.
I apologize, I'll replace the card. Kindly, Give me a minute.
no problem
Thank you so much for staying connected. Your lost credit card has been blocked and a new credit account will be sent to your address shortly.
thank you
You're most welcome. Is there anything else I could assist you with?
no, that's it today
Thank you for reaching out to us. Have a wonderful day ahead.