HAI
Good morning! You've reached Syspro Tech support. How may I help you today?
I WANT TO UPDATE MY OUTLOOK.
Surely! I'd be glad to help you in this regards. Could you please help me with your name and the last 4 digits of your account number?
JOHN,4578
Awesome! May I know the company you work for?
RAYOL TECH
Perfect! Thank you for the response. Please allow me a moment, while I get this done for you.
OK
Good news! Your Outlook has been successfully updated to it's latest version i.e 10.25.13. And, also I have enabled the notification center in your outlook and here on the Microsoft outlook will get updates automatically.  Is that okay?
YES
Great! Let me know if there would be anything more I could do for you.
NO THANKS.
Wonderful! Thank you for reaching out to us, we are always here to help you in any technical  issues. Have a nice day!