Hey there! Good morning. How may I assist you?
HAI  my iphone was cracked in just now, i have a insurance for my mobile, can you fixing this problem
So sad to hear that. Would you like to have a replacement device for your damaged phone?
OF course
Great! I'd be glad to help you with that. May I know your name please?
BALA
Alright Bala! Could you please share your phone number? Hope we're connected?
YES
May I have your phone number?
7896574230
Superb! May I have the email address linked with the account?
MDU2018@GMAIL.COM
I've a good news. Your request for the replacement device has been initiated and it will be delivered in 2 days. You need to send the damaged piece in the return envelope. Is there anything else I might help you with?
OK NO THANKS
Wonderful! Thank you for reaching out to us. Have a nice day. Bye.