HAI
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
change ,u change my cabel service
Definitely! I'll be happy to help you with that. May I know your full name and your account number?
yes sure name is walter robin the account number is 4500 4922 6394 3560 oh sorry  4500 4922 6394
Awesome! Could you also please help me with the last 4 digits of your SSN number and the new service you'd like to change to?
SSN number is 9400 , i like to change to platinum service
And, what would you be current service your using?
basic service plan
Fantastic! Thank you for being in sharing the information. Allow me a moment, I'll get back to you with the changes.
yes sure
I appreciate your patience in staying connected. I'd like to inform you that, I've upgraded your basic plan service to platinum cable and this reflect on your bill from next month.
okay thanks
You're welcome! Would there be anything else that I may help you with?
no thanks for your help
You're welcome! Thank you for bringing this up to us, wish to assist you again. Have a wonderful day!