hi
Good morning! You've reached Net link Media/Cable Services. How may I help you today?
i have trouble in connecting internet
Definitely! I'd be glad to help you in this regard. May I know your full name and your account number?
ganesh 236546135686423
Lovely! Could you also please help me with the last 4 digits of your SSN number?
2589
Awesome! To locate the problem, with your device. Could you please restart the router and let me know if your are still facing the same issue?
ok
Please take your time and  let me know about the status of your router.
no its fine
Alright! Could you please confirm if the router is working fine right now?
yes
Great! Not to worry about that, It was just a small technical glitch. I would say that, you won't face this issue again because it was a connectivity issue.
ok thanks
You're welcome! May I confirm if all your questions have been answered for the day? I hope we are connected? It seems that you are away. However, I feel all your concerns are completed. If you still need my assistance, you can go ahead and raise a chat. Thank you for choosing us, we are always here to help you. Have a nice time!