HI
Hello there! Welcome to Act Fiber-net Broadband, how may I help you today?
MY INTERNET BILL IS TOO HIGH
I really apologize for that, could you please let me know your name and the email address?
KISHORE KISHORE45@GMAIL.COM
Thank you Kishore, may I know the last 4 digits of SSN?
2344
Perfect! Could you please let me know how much extra amount has been charged on the bill?
$50
Thank you for all the details, please give me a minute to proceed further. I really appreciate for your patience, as there’s an increase in the government tax rates you’ve been charged an extra amount. We’ll make sure there won’t be any increase in the bill from the next month.
OK OK
Perfect! Is there anything else I may help you with?
NOTHING ELSE
You're most welcome. Thank you for reaching out to us, please feel free to contact us for further issues. Have a great day ahead!