Hello there, how may I help you today?
hai, my card was missed so please close
Thank you very much for alerting us about this. We will help you get this issue resolved. Could you please help me out with your name?
Jean Cruz
Great! Could you also please help me out with your credit card number?
6437675546887
Could you also please help me out with the last 4 digits of your SSN?
6655
Okay great! Could you please help me out with the date when the card was last used and was there any police report filed?
yes and 19th june
Okay sounds good. Please allow me a moment while I go ahead and block your card.
ok
I highly appreciate your patience, I would like to inform you that I've blocked your present card and issued a new card which will be delivered to you within next 2 days.
ok
Is there anything else I may assist you with?
no
Awesome! Thank you so much for your cooperation, have a great day!