hi
Hello! Welcome to CalTech Support. How may I help you, today?
I have problem with my Skype application
I'm sorry to hear that. However, I'll help you resolve the issue. Could you first share your name?
My name is Ravi
Nice to meet you, Ravi. I would require a few details to help you like your account number and the name of your company.
my account mumber 1242 and company name is mach2
Sure, thank you. Could you please elaborate the problem you're facing so that I'll be able to help ypou better?
i am unable to video call on my skpye ? are you there?
Sure, I'll help you resolve the issue. Could you check and tell me if you're using the latest version of the application?
are you there hi
Could you check and tell em if you're using the latest version?
hi yes
Okay. Could you try uninstalling and reinstallinmg? Okay. Could you try uninstalling and reinstalling the application?
yes i did, now it is working fine
That's wonderful. Would there be anything else that I could do for you?
No Thank you very much
You're welcome. Please feel free to reach out to us again for any queries or assistance. Have a great day!