Skip to content

Latest commit

 

History

History
40 lines (27 loc) · 1.27 KB

support.rst

File metadata and controls

40 lines (27 loc) · 1.27 KB

Bugs and features request

How to get help

If you're in trouble while installing, upgrading, configuring or using Bacula-Web ?

No problem, I'm here to help !

If you want to submit a bug report, feel free to submit a bug report on Github issues.

Bug report guideline

Before submitting a bug report, please make sure that ...

  • check the FAQ page <get-help/faq>, there might be some useful information which can help you
  • you're using the latest version of Bacula-Web
  • the config file have been adapted to your configuration (check the documentation)
  • all items are ok in the test page (except for the database engine you don't use)
  • you checked Apache error log file for some warnings or errors
  • you're able to connect to the database with the client
    • $ mysql for MySQL
    • $ psql for postgreSQL

Then make sure you include those details in the bug report

  • PHP version
  • Which database you're using (MySQL, MariaDB or postgreSQL)
  • Apache (or any web server) logs
  • Screenshot(s) are useful too sometime

Note

As many details you'll provide, as fast I could help you :)