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support international / non-US accounts #23

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whit537 opened this Issue August 21, 2012 · 416 comments

356 participants

Chad Whitacre

Right now Balanced only supports merchant accounts for US entities. There's a whole world out there. Obviously a big undertaking, but definitely of huge value to Balanced customers.

Jeff Williams

+1

dave7oaks

Would love to know about and potentially use this once available. I am based in The Netherlands. Thanks!

RafaelReinehr

+1000.

roncito

+1

Mathieu Virbel
tito commented August 24, 2012

+1 - how can we help ?

Khaled Hussein

+1

Domen Kožar

+1

pkennard

+1 as well! We'd use this immediately.

quekshuy

Singapore!

Francesco Maida

+1 from Italy

Dave Smylie

+1 from New Zealand.

Stan BIENAIVES

+1 from France, lot's of innovatives startup in here! We are orphelin of an good payment solution..

jendrikseipp

+1 from Germany

Jerome Velociter

+1 from France

adamjpeterson

+1 to accept sellers from Australia utilizing a US based marketplace. Any updates on progress here?

Adriaan Walpot

count me in...

Glide Interactive

We have clients that would like this feature.

Pykih Software LLP

+1 India

Andreas Mueller

+1 from Germany :)

Kevin Law

+1 for Australia and Canada

Nejc Zupan

+1 for EU

Domen Kožar

Just for reference, we are waiting for EU support: https://fundhub.org/pledge/1/choose

Jona Goldman

+1 Israel

Geert-Jan Brits

+1

juanbermudez

Canada, UK and other european contries would be great.

Cristian
  • 1 for EU. Starting for the larger markets, specially the ones in the south where there is a lack of good payment solutions, like France or Spain.
Ollie Marshall

+1 UK

Joey Aghion

+1 Our marketplace is US-based but we need to support international merchants.

Michael Kedzierski

Australia would be fantastic. This service looks like a perfect fit for a project for one of our clients, sadly it's probably too late now.

Dustin Hoffman

+1 for Canada

Kevin Bracken

+1 for Canada

cave

+1 austria/europe

jay2k6ie

+1 Ireland

Edwin Liang

+1 Canada

Javier

+1 from Spain!

kev_the_dev

+1 UK

licnep

+6billions (EU especially)

Conor Mongey

+1 Ireland

drivelive1

+1 from New Zealand. Don't forget us, when you add Australian support.

Alix Axel

+1 from Portugal

Bryanong

+1 from Singapore!

Robert Pearce

+1 for anything (Canada, UK, rest of Europe)
How can we help?

Milkly

+1 europe / UK

Chris Smothers

+1 UK

fbedar

+1 from Canada

braindead

Especially interested for India.

cindy

+1 armenia

Chad Whitacre

Hey @mahmoudimus @matin @jkwade, what about Payoneer? I learned of them on the Gittip ticket for non-US payouts. I've submitted their inquiry form for Gittip, but it seems like a partnership between Balanced and Payoneer could be really powerful.

Chad Whitacre

Looks like Payoneer is legit:

http://www.payoneer.com/payoneercards.aspx

I see oDesk, Elance, Rent-a-Coder, Veer, etc.

Jeff Williams

Yes it is legit. I thought it was great until I found out allot of countries like India made it illegal. Check their country list to see if it works for you.

I might be wrong but some marketplaces have since dropped this service.

Daniel Nyrén

+1 for Australia and EU

Sebastian Castro

+1

Wes Hather

+1

David Kitchen

+1 UK.

I run web forums in which we offer classifieds, and have hundreds of sellers and buyers. Most of these sites are in the UK, and I'd love to offer them a better framework for payments than what I currently offer (nothing whatsoever).

Allan C. Lloyds

+1 UK/EU

Jareau Wade

transfast.com also reached out to me. how would this help solve things?

Michiel Trimpe

+1 for the Netherlands and EU in general

juanbermudez

Canada, UK, Australia

Ravi Mallya

+1 from India

Ezekiel Smithburg

+1 for spain

cyrilkle

+1 from Israel!

juanbermudez

+1 UK/Canada/Australia

cindy

+1 UK

Chad Whitacre

@jkwade Just had a convo w/ www.trans-pay.com (wholesale branch of www.transfast.com). They're next-day in local currency in 90+ countries. Definitely worth talking to. I can proceed with them or Payoneer directly but would much prefer to run it all through Balanced.

Jeff Williams

@jkwade I agree with whit537 as they offer a unique LFT solution that is fast and cheap. I am in the process of setting up with transfast. So far so good. We got hit by the holidays so there is a bit of delay in getting set up. The set up requirements are pretty straight forward and dealing with them is 1000% better than most financial service companies. They are flexible and easy to deal with, i.e. not bureaucratic. I reviewed the transfast API and it looks to be solid too.

bram22

+1 The Netherlands and European Union

DominikHr

+1 UK and +1 Slovenia (both EU)

+1 EU

Murph Murphy

:+1: US based, would like to run internationally through balanced.

qwallace

+1 Australia and EU please.

daveoh

+1 UK. We are desperate for platform like yours.

Sebastian Mortelmans

+1 EU

Chris Wise

+1 Canada

Matt Kevan

I run http://illustrato.rs, a UK-based marketplace, and I'm desperate for a good, affordable payment system designed for marketplaces. I'll sign up the instant you announce EU support.

Kris Braun

+1 for Canada -- would love to be a tester as we ramp up http://happenate.com.

Chad Whitacre

This is newly interesting to Gittip again, as we've been rejected by Payoneer.

Stef Lewandowski

I'd be interested in being part of any trial you have in UK/EU.

pud

Need to figure out a way to send payments to non-US customers. If not ACH, maybe check or something else temporarily? Check out Xoom.com - that might be a worthwhile integration (they just went public on Nasdaq)

Ali S
apoo commented March 01, 2013

+1 Canada

cindy

+1 Australia

jgcotorruelo

+1 Spain

Mark Nijhof

Europe would be a good option to have all though that is not one thing of course, many different countries.

Jeremy Marc

+10 France

Mathias Mikkelsen

+1 from Norway.

stickhandle

+1 Canada

Amanuel Tewolde

+1 Canada

Thomas Vendetta

+1 from USA... but still!

Milkly

+1 UK and Europe

Cyrus David

Is there a summary page of which payment processors that you have tried (failed/what)?

Antoine

+1 from France

Lesley Brownlee

+1 for Canada / Australia / United Kingdom / France

Stefan Foulis

+1 for Switzerland, EU and the Middle East

Julian Wachholz

+1 for the EU and Switzerland

Andrew Brackin

+1 for the UK

Dmitri Shuralyov

+1 for Canada. :)

Mario Montoya
mamcx commented April 02, 2013

+1 for Colombia. Maybe could be as "easy" as let us use something like http://www.payoneer.com/? They have a virtual US Bank account and work now with paypal.

Dimitris Zavaliadis

+1 for Greece!

Matin Tamizi
Owner
matin commented April 02, 2013

Who here wants support for a marketplace that is located outside the US vs. support for a US based marketplace to pay sellers outside the US?

Lesley Brownlee

@matin US based and pay merchants outside the US.

Robert Pearce
Matt Drollette

+1 for US-based marketplace to pay sellers in Canada

qwallace

+1 support for marketplace outside the US.

djit
djit commented April 03, 2013

+1 for UAE

Alex Kotenko

+1 for UK

Matin Tamizi
Owner
matin commented April 03, 2013

@alexykot payouts to UK for a US-based marketplace, or are you working on a marketplace in the UK?

Alex Kotenko
qwallace

@matin We are the same as @alexykot, ideally we'd like both. We're based in Australia but would also like to serve buyers and sellers in US and EU.

Dimitris Zavaliadis
Adam Benayoun

Support for IAT

Matin Tamizi
Owner
matin commented April 05, 2013

This issue is being broken up by moving requests for non-US based marketplaces to issue #294.

Tim Watts

+1 for payouts to international sellers

Eric Richmond

+1 for payouts to international accounts/sellers.

Joel Simpson

+1

Ephraim Blanshey

+1 US-based marketplace for merchants anywhere in the world

tonylampada

+1 for this.
Would be very useful for http://freedomsponsors.org

tonylampada tonylampada referenced this issue in freedomsponsors/www.freedomsponsors.org May 02, 2013
Closed

Investigate Stripe and Bitcoin #10

Babak
Babak commented May 03, 2013

+1 for Canada/Euro

Kerry Falk

+1 Canada

Diego Tolentino

+1 Brazil

Pavel Yeschenko

+1 Belarus says hi

Bubbo
Bubbo commented May 11, 2013

+1 Canada

Alix Axel

@whit537 have you looked into http://www.t24payvault.com/?

L42y
L42y commented May 14, 2013

+1 for China

Michael Imstepf

+1 for Australia

Nicola Iarocci

+1 Italy

Omer Katz
thedrow commented May 23, 2013

+1 Israel

James Docherty
epro commented June 09, 2013

+1 for the UK

hideyuki shoda
syouda commented June 10, 2013

+1 Japan

Ignacio Correia

+1

Vlad Fratila
vladfr commented June 14, 2013

+1 for EU

Jan Hesse

+1

foursides

+1 for Canada

Robin Hilton

+1 From New Zealand

butlr
butlr commented June 18, 2013

+1 Sweden

sunil567

+1 India

Alexandre de Oliveira
kurko commented June 18, 2013

+1 for Brazil. One of the biggest online markets in the world, we still don't have a decent payments solution.

dortort

+1 for EU

Taylor Brooks

Is setting up Payouts for non-US entities easier than setting up Processing?

Rob Eroh
eroh92 commented June 24, 2013

Marketplace legal entity in US, but international merchants.
+1 for New Zealand merchants
+1 for merchants with bank accounts at international banks like HSBC (i.e. non-local banks, if that makes it easier)

Jaap van Nes

It's been 6 months since the last round of funding was received with the goal of international expansion (http://techcrunch.com/2012/11/16/balanced-marketplace-payments/).

Are there any suggestions or timeframes before an EU launch (or just one in the UK)? :)

Matin Tamizi
Owner
matin commented June 26, 2013

@jaapvannes Are you referring to us supporting US based marketplaces paying outside the US or marketplaces based outside of the US?

GitHub says you're in the Netherlands, so I assume you're building a marketplace out in Europe. We're working on US marketplaces being able to pay outside of the US, but there's no timeline for supporting international marketplaces at the moment.

Matin Tamizi
Owner
matin commented June 26, 2013

@taylorbrooks depends on your definition of easier. You don't have to deal with Visa/MasterCard rules, but you have to work through country specific requirements.

qwallace

@matin I know you can't give us any firm timelines, but what kind of time period are we talking about for US marketplaces being able to pay outside of the US? e.g. <= 3 months, 6 months, 12 months? Thanks.

Jaap van Nes

@matin Aha, I really thought that you guys were planning to take the whole gig abroad. Wow, that's a big disappointment. You don't know halve the hassle we have to go through in Europe to provide peer-to-peer payments with escrowing funds... Anyway, grow fast in the US, attract more funding and cross the ocean, I know a dozen companies in the Netherlands alone that would loooove to use your payment solution! ;)

Matin Tamizi
Owner
matin commented June 27, 2013

@qwallace I wish the answer was that simple. It's something we are and have been actively working on.

I don't feel comfortable giving a timeline because it's always taken longer than we expected when working with banks and through compliance/regulation.

Marketplaces are by nature cross-border, and it's critical for us to support international payouts.

Trust me, I know how frustrating it is to get such a fuzzy answer from a partner. I wish I could give you something more concrete.

bhachug

+1 for Canada

Lucas Ngoo

+1 for Singapore

Håkon Erichsen
haeric commented July 02, 2013

+1 for Norway :)

alizbazar

+1 Finland

Stephan Altmueller

+1 for German speaking countries (Germany, Switzerland and Austria) and English speaking countries (UK, Ireland)

Dave Poon

+1 Australia

Vassili van der Mersch

+1 Belgium (EU)

memo12
memo12 commented July 05, 2013

+1 Australia please!

Manuel Strehl

+1 from Germany

Thilo Utke
thilo commented July 08, 2013

+1 We like to enable all our coworking space customers worldwide to use Balanced as an easy way to accept credit payments without hassle and pay them out. check https://cobot.me to learn more about our service.

+1 Romania/EU

forrest2012

+1 from China

Christian S.

+1 from Germany

Chris Cummer

+1 for Canada

Tobias G. Waaler

+1 for Norway

Adam Neilson

+1.0 :+1: for the UK!

stephlawrence

+1 India and SE Asia.

Ryan
rs77 commented July 12, 2013

+1 Australia

Ethan Garofolo

+1 even though I'm in the US.

Melissa P.
melz commented July 12, 2013

+1 for Canada.

Joaquin Bravo

+1 from Mexico

Luisa Lima

+1 for EU - Especially NL and Germany.

Eric Neault

+1 Canada

Gareth

+1

martim00

+1 Brazil

Prayag Upd iPrayag referenced this issue in iPrayag/birthdayforest-web July 14, 2013
Open

International Payment to be accepted in NEPAL? #1

Luca Di Bella
dibeja commented July 14, 2013

+1 Italy, please!

Anton Agestam

+1 For Europe. We're a Stockholm-based crowd-funding startup expanding throughout Europe on a very fast pace and we're in desperate need of a better payment solution.

Moldován Eduárd

Lots of people here wishing for international services. I am one of them too, but I don't want balanced to be available in a certain country, but everywhere. Internet is everywhere, it has no borders, tend to not understand why businesses do (yeah, I know legal stuff, but still).
Obviously any gradual coverage would be perfect, go for it!

Vat

+1

Raef Akehurst
raefa commented July 16, 2013

+1 from Australia

Crispen Smith

+1 from Canada.

johnnykane

+1 from Ireland, UK & AUS

cocomong

+1 Canada

Florent Bourgeois

+1 from France

Nik Budisavljevic
NiBu commented July 19, 2013

+1 In US - Have some very exciting international opportunities on the plate and would love to be able to process through balanced

MartyBauer

+1 What NiBu said above this.

Sameer Halai

+1

platvampb

+1 Canada

damiendonnelly

+1 Australia

Tomaž Zaman

+1 Denmark

Matin Tamizi
Owner
matin commented July 25, 2013

@nimri we're making progress on this front, but it's been much slower than anyone at Balanced would like. Some of the challenges we're running to surround compliance, risk, and accounting for cross-currency.

I'll post updates as we make progress.

binjoomen
nimri commented July 25, 2013
Peter Griffyn
webio commented July 27, 2013

+1 AU

Shirsendu "Troy" Karmakar
TroySK commented July 29, 2013

+91 India

Benito Serna

+1 for Mexico

Jacopo Notarstefano

+1 from Italy.

lately
lately commented July 31, 2013

+1

Benjamin Lim

+1

Maddi Joyce

+1 for Australia.

Robin Berjon

:+1: for France!

Joe Conyers III

+1 UK, Canada, Australia, rest of EU and just about everywhere else!

Costa

+1 for Canada payouts.

Syynth

+1

Ryan McGeary

:+1: CAD, EUR, GBP, AUD

We currently use another payment gateway and merchant account, but we do not yet have the ability to settle in currencies outside USD. I recently learned about balanced, which looks great for our overall use-cases. Knowing that there's a possibility of an easier path towards displaying in other currencies, but more importantly, settling in those currencies is huge, because it would eliminate a ton of work and banking negotiations.

Josh Holtz

+1 for Australia

todgru

+1

Zbyněk Winkler
zwn commented August 14, 2013

+1 EU. Actually it would be fine to allow only accounts denominated in $ (thus no cross currency issues). It would just need to work with bank account in Czech Republic.

wordskill

+1 Hong Kong or Singapore.

Nick Gottlieb

+1 nicaragua and costa rica

morganric

+1 UK

jasonmoens

:+1: We'd run 160 countries through you if we could...

Jonathan Howard

+1 to costa rica, India, EU.

Tom Wu

Central America

Jonathan Stoppani

+1 for the whole EMEA region

Rahul Bansal

+1,220,800,358 for India :+1:

J Shamsul Bahri

+1 for Malaysia ... been looking for a good alternative to handle payments online other than what's available right now.

Nako Sung

+1 Korea!

Zheng L

+1 for CANADA!!!

+1 Korea!

dtropp

+1 for Australia
(Braintree is beating you guys to the punch for now.)

Chris Haire

+1

Majd Al-Shihabi

+1 for Canada and various African countries (especially Nigeria)

JonCox

+1 for the UK

masterde

+1 for EMEA

kimjoel

Over 9000 for Australia

Kiran Gangadharan

+1 for India(and eventually the rest of the world as well)

niliss

+1 for the Netherlands

Kyle McLaren

+1 South Africa

Our Reserve Bank and exchange control laws are a bit of a problem though.

Ovidiu Spatacian-Tarnu

+1 UK

Ben Reynhart

+1 UK

Nathan Wenzel

+1 Australia, UK, Ireland, EU. Gracias.

kskeen

+1 Australia

Stian Grytøyr

+1 Norway

Dennis

+1 for the Netherlands

subos2008

+1. You realise nobody is doing this yet AFAIK? Whoever is first is going to make a killing...

+1 UK/Europe

Anush Ramani

+1 India & Oz

I Plan Websites

+1 Canada

garfieldmypet

+1 Malaysia

sciencestr

+1 Israel

Brad Murray

+1 for New Zealand

Joel Charlesworth

+1 Canada

Pieter Soudan

+1 Belgium

Manu Vallyon

+1 New Zealand, Australia, EU+Switzerland

Ahti Kitsik

+1 EU

Paul Asselin

+1 UK

curlyheads

+1 for Germany, EU

nodekid

+1 UK

Alexis Sgarbossa

+1

Ian Murray

+1 from Chile

Nicolas Mondollot

+1 France

Sven Dowideit

+1 Australia

hrj
hrj commented October 11, 2013

All, I request that you please not spam us with +1 comments.

Instead, send an email to support@github.com and ask them to implement a voting feature.

Chris Hynes
hrj
hrj commented October 12, 2013

Oh, didn't know that +1 was the official recommendation from Balanced! In that case, please feel free to +1.
(sorry for the meta-spam).

zitrusmedia

+1 from germany!

Marcos Sader

+1 Argentina

Marco

+1 Brazil

Matt Donkin

+1 UK

zeptoTon

+1 Hong Kong

contrariwise

+1 Sweden

Ben Stewart

+1 UK

Max Stewart

+1 UK

Yuriy Kovalek

+1 Chile, Georgia

Pierre Mdawar

+1

Marius Soutier

+1 EUR

Jared Folkins

+1

Edder Rojas

+1 Costa Rica

Brian Holub

+1 (Canada, Australia, EU, and then everywhere else :) -- US based marketplace)

kwazi

+1 for Canada

Iroiso Ikpokonte

+1 UK

Michalis Polakis

+1 for EU

Vincent Nonnenmacher

+1 for EU

Hiromitsu Miyanishi

+1 for Japan.

Pedro Moreira

+1 for EU / Portugal

Deleted user

The content you are editing has changed. Reload the page and try again.

+1 for Canada, Australia, the UK, and the EU. We're a US-based crowdfunding site, but we have interested campaign builders in these countries who can't run campaigns with us because they'd need a US bank account to accept contributions.

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Vlad Taralunga

+1

Rune Sandberg

+1 This is huge! Would you be supporting Germany?

Nathan

+1 Australia

YanivRan
  • 1 Canada, Israel, etc.
sanjerali

+1 United Arab Emirates?

garfieldmypet

+1 for Malaysia

amarh21

+1 No country restrictions!

Millicent Billette

+1 for EU / France

Constantin Angheloiu

+1 Romania/EU yeah right!

pseudozach

+1 for Turkey

Piotr Godek

+1 EU / Poland

Lukasz Bilangowski

+1 EU / UK, Poland

yukarin24

+1 Japan

galnvk

+1 Israel

Harek

+1 Spain/UK

oscarcb

+1 Mexico!

Justin Clark-Casey

+1 UK

Hildebrando Rueda

+1 Colombia!

Kirasashi

+1 Australia

Víctor Mayoral Vilches

+1 Italy

dferrin

+1 Canada

Amit Solanki

+1 India

Muhammad Usman

+1 Bangladesh

kpgdev

+1 uk

Florentin Raud

+1 for EUR/GBP/PLN

MobFox Mobile Advertising

+1

Aristeides Stathopoulos

+1 for Greece :+1:

aggrosoft

+1 for Germany

Loïc Minaudier

+1 for EU / France

csprotte

+1 for France

sebn

:+1: for EU / France

Peter Grassberger

+1 for Austria / EU

Josemar Luedke

+1 Brazil

andreid-cm

+1 Romania/EU

Alexander Mankuta

+1 Ukraine
+1 Russia

abdallahfalou

+1 Canada

Brian

+1 on AUD, EUR, GBP and CAD. We move tens of millions of dollars and International is a disaster. We generally collect and disburse in the same currency so fx is not important to us. We want to move from a CAD bank account to another CAD bank account, just like US ACH.

Ahmad salman

+1

Diogo Edegar Mafra

+1 Brazil

Anthony Nemitz

+2 Singapore and Hong Kong

Steve Taylor

+1 Australia

casenjo

+1 for Canada

ecubs91

+1 for China, UK, South Korea

Francisco López

+1 for Spain

peter2014

UK +1

Alan

+1

philsabourin

+1 Canada

gabrielprat

+1

C'on guys! go for it, waiting from Catalonia (Spain by now)

muyiwaoyeniyi

+1 pls asap

vladei

+1 Greece :D

Kenrick Beckett

+1 Caribbean (Jamaica)

Chew Choon Keat

+1 Singapore

Hugo Jobling

+1 UK

Juan Manuel Fluxà

+1 Chile

Jona Goldman

+1 Israel

Daniel Karlsson

+1 Sweden

Piotr Zolnierek

+1 Poland, Germany

Daniel

+1 EU / Denmark

jgheyssens

+1 France

Lucas Medeiros

+1 Brazil

kmckeaigg

+1 for being able to move money to a seller in Canada

Iñigo Beitia

+1 Spain

csprotte

+1 for France. Can we have any indication of when this might happen?

Steve Klabnik
Collaborator

@csprotte we're not willing to commit to a timeline for anything with regulatory barriers.

oliver montes

+1 Spain

Håkan Nylén

+1 Sweden

talltorp

+1 Sweden

Heidar Bernhardsson

+1 Canada :D

Matej Kramny

+1 UK

Melissa P.

+1 for Canada!

locketine

I really need this feature to consider using balanced as my marketplace payment processor.

onatunlu

+1 for Turkey

dmacquart

We've added Bitcoin support: http://techcrunch.com/2014/02/20/balanced-coinbase-bitcoin/
In the immediate term only US-based customers will be able to make bitcoin payments (via coinbase), but this is one step towards a broader non-USD currency offering...

Aristeides Stathopoulos

@dmacquart nice!
It certainly is a big step forward... thanks for the update!

Jareau Wade

Here are @matin's (Balanced CEO) thoughts on the Coinbase partnership and why we're starting to explore bitcoin: http://blog.balancedpayments.com/bitcoin/

Follow our progress on supporting different crypocurrencies on #204. @steveklabnik's comment in particular sheds light on our proposed timeline to leave private beta.

Chew Choon Keat

i thought my +1 was for merchant accounts for non-US entities and not non-USD currency offering

Steve Klabnik
Collaborator

@choonkeat it is. Just mentioning anything that's relevant.

wasiapps

+1 for India please

Nayef Copty

@choonkeat I don't think you understand what Balanced needs to do to accept merchant accounts for non-US entities, hence your passive aggressiveness.

Each country (or region; compromised of smaller markets/countries) is designated separately by Visa and Mastercard. For Balanced to accept payments in any country or region, they will first need to incorporate as a company there. Then they need to find a merchant acquirer that can service that region to offer processing capabilities to Balanced. Each region has different regulations. Also, Visa and Mastercard have different pricing models for different countries / regions. There is no other way to go abouts opening up in a new market but to register a new company and set up a small, local office there.

I've went through this process for the Middle East and I can tell you, it is not an easy one. Balanced will need to have enough bandwidth to juggle all these markets alongside their current main U.S market. Global expansion will certainly not come overnight.

Adam Benayoun

@nayefc Interesting overview but sounds too excessive to me but again I have no experience so I wouldn't know.

Perhaps @steveklabnik could expand a little bit about the hurdles @balanced is facing here.

Nayef Copty

@adambenayoun Balanced already has the hard part in-place: the backend finance ops. Adding another country/region is more of a logistical challenge: registering company, opening up office, signing a deal, complying with that country's regulations, all of which all costs a lot of money. Then finally, plugging that into the current backend finance ops. Another challenge would be settlements, specially in countries without a cheap automated switch between them such as ACH (yes ACH sucks but it's cheap and has APIs on top of it, which you'll appreciate once you see other countries that have nothing like that for public access; only for banks). I know the EU has one between them. The most logical and feasible initial expansion would be to Canada. Similar regulations, ACH works there, and depending on the acquirer, the same acquirer may support the US and Canada at the same time as per Visa & Mastercard.

In terms of software, changes would be minimal so that won't be too difficult. It could be that the cost is too much for Balanced at this time, unless they're actively working to expand to another country now.

I'm hoping @steveklabnik could elaborate more on this.

Adam Benayoun

@nayefc Thanks for the detailed answer. I would love to hear @balanced side of the story - I think if they were communicating better on this - there would be less frustration on that part. When as a company you bring yourself to that level of transparency (github issues), you have to be super open in term of communication when a certain request gains traction.

Nayef Copty

@adambenayoun Yes of course, that's the best part about Balanced! Just to clarify, I wasn't giving any side of Balanced's story. I was talking in general and giving some background with regards to any credit card payments firm wanting to expand globally.

Adam Benayoun

@nayefc That was totally clear - I know that you were giving your 2 cents on the matter. I was wondering if this is what @balanced had to deal with - hence why I wanted @steveklabnik to weigh in.

Again - thanks a lot for taking the time to give some glimpse into the regulatory issues one could face when wanting to expand internationally, I certainly learned something new!

Leon Cullens

+300000000000000. I would really love to used Balanced for my business. I need the escrowing and bitcoin payments features. Netherlands here by the way.

Steve Klabnik
Collaborator

We've been meaning to fully blog about this, but I will say for now that @nayefc has gotten the biggest pieces down.

Nayef Copty

@steveklabnik I'll be seeing you at Etsy tonight :)

Marcus Stade

When as a company you bring yourself to that level of transparency (github issues), you have to be super open in term of communication when a certain request gains traction.

This makes no sense at all, @adambenayoun. That the issue ostensibly gains a certain level of traction doesn't necessarily mean that it aligns perfectly with current business objectives. You may well have vested interest in this issue, and it's unfortunate if your needs can't be met just now, but that doesn't mean the company "has to be super open in terms of communication." The mechanics involved in this issue are manifold, and there's a very real possibility that Balanced is simply not in a position where they can provide a meaningful response. Ask yourself; would you rather have incomplete information right now, or accurate information later?

Patience is a virtue, and unfortunately in very short supply on the internet. I'm sure Balanced will respond appropriately when possible.

Disclaimer: I have nothing to do with Balanced. I admire their guts, and would like to be a customer when Sweden is a supported market. Till then, I'm monitoring their progress with patience.

Steve Klabnik
Collaborator

@nayefc yay! :confetti_ball:

Adam Benayoun

@mstade Let me start by saying that this was in no way critical of Balanced in any way, I think they are already way more open than any other companies I know (including mine) so kudos to them for being able to have that level of openness and I'm looking forward becoming a customer once they can handle international payouts (This is the only thing that stop me from using them right now).

I for myself would have appreciated a little bit more information on the subject. I think what @nayefc contributed to this discussion is enough for me at this stage, at least to comprehend the level of time Balanced has to invest in this. It would have been great to get some sort of timeframe and I completely get it when @steveklabnik mentions he cannot provide any sort of timeline for anything that has regulatory barriers - that wouldn't make sense and would just frustrate us more if that didn't happen.

I have patience but if there's anything I can do to speed up the process - I'll do it - including asking questions or proposing alternatives in term of launching earlier (I've done that in the past), maybe you think I'm out of the line here, I'd like to view it as another potential customer who really want to work with Balanced ;)

Marcus Stade

Thanks @adambenayoun for clarifying. As well, let me apologize if my reply came off as a confrontation; it was not my intent! I can certainly identify with your point of view, and I too would love to know the intricacies of what this feature entails (because I'm a total nerd) but that knowledge wouldn't do much other than satisfy my curiosity. There's value to that as well, I suppose.

You raise a very good question however, that I too would like explored. What – if anything – can customers that would like to use Balanced in a unsupported country do to help make that happen?

Adam Benayoun

@mstade That piece of content would satisfy our curiosity, educate us on how hard it is to make that happen (and probably set the right expectations) and would be a great piece of content in term of content marketing.

Jareau Wade

hey @adambenayoun, co-founder of Balanced here. As @steveklabnik we'll be blogging on this in the near future, but in the meantime, I think @nayefc nails the main points. But 100% agree there's some useful content we can put out into the world about this, even if only at a high-level.

Adam Benayoun

@jkwade - thanks for the clarification. What @nayefc described is CRAZY :ghost: (!) but very interesting :) Looking forward reading that blog post from @steveklabnik

Chew Choon Keat

feels responsible for the shitstorm. to clarify, i'd never thought nor imply that what @balanced needs to do is easy. i wasn't expressing impatience either. @steveklabnik's response sufficed. cheers

Adam Benayoun

No idea why you think there's a shitstorm? We're just celebrating Balanced's attempt in breaking the regulatory walls!

Adam Richeimer

+1 Israel

Cory Armbrecht

+1 US based, global marketplace and would like to run globally through Balanced. This thread has been informative. I wish I didn't have to rely on other options for the time being.

Niranjan Singh

@coryarmbrecht If I may ask, for a global marketplace, what other options would you recommend? We are currently looking for options other than PayPal.

sanjerali
Niranjan Singh

Yes, Balanced or Stripe would have been great but they do not support international payouts yet which is what we are looking for. PayPal is the only common solution I see on other global platforms like AirBnB and Elance.

alexnegru

+1

Nik Wakelin
nikz commented March 11, 2014

+1 from NZ

David Young

+1 for UK, Canada

Gert Findel

+1 for Chile and Argentina

eight-lines

+1 for HK, SG. There's a real gap in the market for this in Asia and first in would take it all! Only real options at the moment are PayPal or old school Payment Gateways ; (

Simen Brekken

+1 from Norway.

sgmckenna

+1 Canada

Matteo Galli

+1 Malasya and other SEA countries

Adrien Carbonne

+1 France

Karl Clement

+1 for Canada, or no more maple syrup for you :p

mikaonishi

+1 US based marketplace for international non US support please!

sophistry

+1 Canada

wislem

+1m Greece

Sean Linsley seanlinsley referenced this issue in gittip/www.gittip.com March 24, 2014
Open

Allow Connecting Canadian Bank Account #2179

Felix Kiss

+1 from Austria

Steve Klabnik
Collaborator

Related: we are officially starting work on foreign currency support, which is a precursor to this issue. I've updated the text of #100 to reflect the requirements of this feature, and you can check https://github.com/balanced/balanced-api/issues?milestone=9&state=open to track the progress. Feedback very welcome.

Jakob Hohlfeld

+1 EU/Germany

John Bye
jbye commented April 03, 2014

+1 Norway

sagivo

+1 Israel New Shekel

Gaurav Tiwari

@steveklabnik Hi Steve, Is marketplace payment solution is available in the UK now ? If not what features are available ? Do you know a date when this feature becomes available in the UK ?

Steve Klabnik
Collaborator

Hey @gauravtiwari,

As you can see, this issue is still open, so it hasn't been implemented yet. We don't generally promise a hard date, because they're almost always wrong. Keep your eyes peeled on this ticket!

Daniel Morris

+1 UK !!!

undr
undr commented April 14, 2014

+1 Thailand and other SEA countries

garfieldmypet

+1 for Malaysia. Please bring international marketplace support to Malaysia.

hqubaisi

+1 from UAE

Juan Roldán

+1 from Argentina !

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