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Update to 11.0.3 required without it being available #11138

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Forage opened this issue Sep 18, 2020 · 10 comments
Open

Update to 11.0.3 required without it being available #11138

Forage opened this issue Sep 18, 2020 · 10 comments

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@Forage
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Forage commented Sep 18, 2020

Today I received a notification stating:


Immediate Action Required!
To continue making payments with BitPay, please update your app to 11.0.3.

Which is funny because Copay has not seen a single Android update since 8.0.5 in December 2019, unlike BitPay since 9.0.5 in February 2020, despite the commitment to release new versions when major changes have been made (https://github.com/bitpay/copay/issues/9665#issuecomment-610369755).

What is happing that makes this update required?
Does this mean the end of Copay for Android or will a new version be made available in the very near future?

@lucianoscarpaci
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I am terrified that they did this. Now that i updated to 11.0.3, i cant access my funds or import a wallet!! WTF!

@digil13
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digil13 commented Sep 18, 2020

Need an apk to update, but now afraid to do so based on feedback of user above.

@lucianoscarpaci
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Yes do not update!! Run to another wallet if you still can. I wish i did before i knew this was going to happen.

@sonrise121
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I can't find copay App of 11.0.3 I only find 5.3.1..please help I can't afford to loose my money that I have the wallet

@digil13
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digil13 commented Sep 18, 2020

Network errors seem to be resolved now. Still moving my coins to another wallet.

@mabelley
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Just clear your cache in advanced settings and funds will return

@Daniel-Mendes
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I'm currently trying to build the apk for you

@sonrise121
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Please help no link to download the updated copay... Copay.io. only take me to Googleplay to download bitpay and not copay.. Please help me can't afford to loose my bitcon

@Forage
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Forage commented Sep 18, 2020

Calm down guys, you should all have your mnemonic seed words noted somewhere so there's no risk of loosing anything.
It's just a matter of not being able to use the app any more for some tasks, if we are to believe the notification to begin with.

In the worst case you need to switch to a different app and restore your wallet.

It would be good to have some clarifications on the matter though. And an actual new version of the app if at all possible.

@Forage
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Forage commented Sep 24, 2020

Yet another version has just been released without a bitpay or copay Android build. This while still no explanation for the created panic has been given.

How can you keep your users in this uncertainty?

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6 participants