Autofill/autosave not working for this site

[daviddem1971]

Describe the Bug

On https://online.bdo.com.ph/sso/login BW does not correctly fill the password field (unlike several other password managers). Something gets filled, but this always results in a login error from the website.

Also when trying to type the login/password manually, BW prompts to save, but the password is saved as ********** instead of the actual password.

Steps To Reproduce

1. Go to https://online.bdo.com.ph/sso/login
2. Fill in valid credentials
3. Accept autosave prompt from BW
4. Check the vault and reveal the password, which is saved as *********** instead of what you typed in
5. Correct the vault entry to the correct password
6. Refresh https://online.bdo.com.ph/sso/login
7. ctrl+shift+L to autofill
8. Click login
9. Get login error from the website

Expected Result

1. Expected the password to be saved correctly by BW
2. Expected BW to correctly autofill after correcting the password in the vault

Actual Result

1. Password is saved as ********** instead of the actual password
2. After correcting the password in the vault, autofill results in a login error

Screenshots or Videos

Environment

• Operating system: Windows 10 20H2 64-bit
• Browser: Firefox, Chrome
• Build Version: Firefox 83.0 64-bit, Chrome 87.0.4280.88 64-bit

Additional Context

All other password managers were disabled for this test.

Also tested this site with other password managers:

1. built-in Firefox PW manager: OK
2. built-in Chrome PW manager: OK
3. LastPass: OK
4. 1password: fails (same way as BW fails)

Note: manually pasting in the password field is disabled by the website. Not sure if this may have something to do with it.

[Greenderella]

It may be worth checking if the built-in password manager from your browser it's disabled. Also ensure that your browser doesn't have stored your master password/old passwords, since that's probably what's causing the issue.

You can refer to this article on how to disable it on each browser: https://bitwarden.com/blog/post/make-way-for-your-password-manager/

[daviddem1971]

No definitely the built-in password manager is disabled, and I also made sure the LastPass extension was disabled when I did the test. Also the behavior is the same both in Chrome and Firefox (Windows 10). Chrome also had its password manager disabled, and BW was the only extension installed.

[daviddem1971]

Tested the site in the OP (and there are surely others like it) with:

LastPass: OK
Chrome built-in PW manager: OK
Firefox built-in PW manager: OK
Bitwarden: Fail
1password: Fail (the same way as BitWarden)

[eliykat]

Thanks for reporting this issue. This is a known problem that affects a number of sites, and we’re working on improving this feature. To help us track and analyze affected sites, please lodge a report using the Google Form mentioned in this issue: #1621. Please also direct any discussion or questions to that issue. This issue will now be closed.