osTicket Fetch Note plugin

osTicket plugin to fetch additional note content on ticket creation.

Installation

Place the content of this plugin in include/plugins/osticket-fetch-note and install via osTicket Admin Control Panel.

Webhook

The webhook is pinged with the following JSON payload, and can return content for a note which is added to the ticket.

{
  "email": "<TICKET-AUTHOR-EMAIL>"
}

Thanks

Code heavily borrowed from https://github.com/thammanna/osticket-slack ;)