osTicket plugin to fetch additional note content on ticket creation.
Switch branches/tags
Nothing to show
Clone or download
Fetching latest commit…
Cannot retrieve the latest commit at this time.
Permalink
Type Name Latest commit message Commit time
Failed to load latest commit information.
LICENSE
README.md
config.php
fetch-note.php
plugin.php

README.md

osTicket Fetch Note plugin

osTicket plugin to fetch additional note content on ticket creation.

Installation

Place the content of this plugin in include/plugins/osticket-fetch-note and install via osTicket Admin Control Panel.

Webhook

The webhook is pinged with the following JSON payload, and can return content for a note which is added to the ticket.

{
  "email": "<TICKET-AUTHOR-EMAIL>"
}

Thanks

Code heavily borrowed from https://github.com/thammanna/osticket-slack ;)