Installation Issue

[alikamr]

Hi,
I am trying to install your extension on Magento 2.2.2 but after installation I cannot access Stores > Configuration. Gives me the following error:

1 exception(s):
Exception #0 (Exception): Notice: Undefined index: id in /home/admin/web/anayaonline.com/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Iterator.php on line 63

Exception #0 (Exception): Notice: Undefined index: id in /home/admin/web/anayaonline.com/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Iterator.php on line 63
#0 /home/admin/web/anayaonline.com/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Iterator.php(63): Magento\Framework\App\ErrorHandler->handler(8, 'Undefined index...', '/home/admin/web...', 63, Array)
#1 /home/admin/web/anayaonline.com/public_html/vendor/magento/module-config/Model/Config/Structure.php(146): Magento\Config\Model\Config\Structure\Element\Iterator->setElements(Array, 'default')
#2 /home/admin/web/anayaonline.com/public_html/generated/code/Magento/Config/Model/Config/Structure/Interceptor.php(24): Magento\Config\Model\Config\Structure->getTabs()
#3 /home/admin/web/anayaonline.com/public_html/vendor/magento/module-config/Model/Config/Structure.php(209): Magento\Config\Model\Config\Structure\Interceptor->getTabs()
#4 /home/admin/web/anayaonline.com/public_html/generated/code/Magento/Config/Model/Config/Structure/Interceptor.php(76): Magento\Config\Model\Config\Structure->getFirstSection()
#5 /home/admin/web/anayaonline.com/public_html/vendor/magento/module-config/Controller/Adminhtml/System/AbstractConfig.php(60): Magento\Config\Model\Config\Structure\Interceptor->getFirstSection()
#6 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Config\Controller\Adminhtml\System\AbstractConfig->dispatch(Object(Magento\Framework\App\Request\Http))
#7 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Config\Controller\Adminhtml\System\Config\Index\Interceptor->___callParent('dispatch', Array)
#8 /home/admin/web/anayaonline.com/public_html/vendor/magento/module-backend/App/Action/Plugin/Authentication.php(143): Magento\Config\Controller\Adminhtml\System\Config\Index\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))
#9 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Backend\App\Action\Plugin\Authentication->aroundDispatch(Object(Magento\Config\Controller\Adminhtml\System\Config\Index\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#10 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Config\Controller\Adminhtml\System\Config\Index\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))
#11 /home/admin/web/anayaonline.com/public_html/generated/code/Magento/Config/Controller/Adminhtml/System/Config/Index/Interceptor.php(39): Magento\Config\Controller\Adminhtml\System\Config\Index\Interceptor->___callPlugins('dispatch', Array, NULL)
#12 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/App/FrontController.php(55): Magento\Config\Controller\Adminhtml\System\Config\Index\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#13 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch(Object(Magento\Framework\App\Request\Http))
#14 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent('dispatch', Array)
#15 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))
#16 /home/admin/web/anayaonline.com/public_html/generated/code/Magento/Framework/App/FrontController/Interceptor.php(26): Magento\Framework\App\FrontController\Interceptor->___callPlugins('dispatch', Array, Array)
#17 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/App/Http.php(135): Magento\Framework\App\FrontController\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#18 /home/admin/web/anayaonline.com/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()
#19 /home/admin/web/anayaonline.com/public_html/vendor/magento/framework/App/Bootstrap.php(256): Magento\Framework\App\Http\Interceptor->launch()
#20 /home/admin/web/anayaonline.com/public_html/pub/index.php(37): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))
#21 {main}

[blopa]

Hi there. Thanks for reporting this issue. Could you try again and send us the log that's on your var/log folder?

[blopa]

Did you got it working?

[alikamr]

HI, Apologies for the late response. No I did not manage to install it. The first installation corrupted by whole Magento 2.2.2 installation so I have to install Magento from scratch. I will try again after installing magento again.

[NudeWeb]

Got the same issue on 2.2.2 is there a fix for this?

[blopa]

@NudeWeb could you please send me your log files?

[blopa]

Try running

php bin/magento cache:flush;php bin/magento cache:clean;php bin/magento setup:upgrade;php bin/magento setup:static-content:deploy -f

[Migno]

Good day, ive just tried to install it on a Magento 2.2.5 - Got the same error, if you need something specific to fix it feel free to contact me. Im kinda scared to uninstall it after the comment from @alikamr

[alikamr]

@Migno I gave up on it because Facebook's own solution takes 2 mins to install.

https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin

[Migno]

@alikamr saw that to late - as i said, im kinda scared to uninstall it now :D Since ive installed it on a live store without checking before.

But thanks buddy, ill give that a try

[alikamr]

@Migno I had to restore my backup. My suggestion is to restore the backup because the store didn't work and I had to fix it because I did it on a live store as well.

[Migno]

@alikamr I've managed to uninstall it without doing a restore of a backup.
Do you mind telling me how you integrated the official Facebook Chat ?

[alikamr]

@Migno Its quite simple. Just go to page settings then messenger platform. You will see the option of Messenger Chat Plugin. Set it up and then paste the code into your website. The code needs to be pasted in the body tag that you will find it in the footer section under design.

[CesarChris710]

Hi, Pls update to magento 2.2.5