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No Google Signup Popup at Udemy #15211

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MitchEspr opened this issue Apr 9, 2021 · 7 comments
Closed

No Google Signup Popup at Udemy #15211

MitchEspr opened this issue Apr 9, 2021 · 7 comments

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@MitchEspr
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Description

When I try to login at Udemy.com to my account using the Continue with Google option, the signup popup window doesn't show and the Continue with Google button greys out. Brave Shields are turned OFF.

Steps to Reproduce

  1. Login at Udemy.com
  2. Click on Continue with Google button

Actual result:

image

Expected result:

image

Reproduces how often:

Easily reproduced.

Brave version (brave://version info)

Brave | 1.22.71 Chromium: 89.0.4389.114 (Official Build) (64-bit)
Revision | 1ea76e193b4fadb723bfea2a19a66c93a1bc0ca6-refs/branch-heads/4389@{#1616}
OS | Windows 10 OS Version 2004 (Build 19041.867)

Version/Channel Information:

  • Can you reproduce this issue with the current release? yes
  • Can you reproduce this issue with the beta channel? not verified
  • Can you reproduce this issue with the nightly channel? not verified

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? no
  • Does the issue resolve itself when disabling Brave Rewards? no
  • Is the issue reproducible on the latest version of Chrome? no

Miscellaneous Information:

@bsclifton
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@MitchEspr I believe this is expected behavior. Can you please try enabling Allow Google login buttons on third party sites in brave://settings/socialBlocking?

If for some reason that doesn't work, you can also try to toggle Allow Google login for extensions under brave://settings/extensions

@bsclifton bsclifton added the needs-more-info The report requires more detail before we can decide what to do with this issue. label Apr 12, 2021
@MitchEspr
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MitchEspr commented Apr 13, 2021

@bsclifton Thanks for the response. Sorry for not mentioning it in my earlier post, but both settings were already enabled when I encountered the issue for the first time. Turning the settings off and re-enabling them does not resolve the issue. Popups and redirects are also turned to allow on the website in question.

@rebron rebron added this to Needs Info/Waiting Upstream in General Apr 20, 2021
@rebron rebron added the google label Jun 4, 2021
@rebron
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rebron commented Jul 20, 2021

@MitchEspr Can you see if on the latest 1.26.77 this is working for you now?
Screen Shot 2021-07-20 at 10 12 37 AM

I was able to see the Google sign-up in either a new login to Google or already logged-in to Google state.

@MitchEspr
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MitchEspr commented Jul 30, 2021

@rebron Unfortunately, the problem for me remains as stated originally. The current version I'm using is V1.27.109.

@rebron
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rebron commented Aug 6, 2021

@MitchEspr Do you have an extension installed that you think might conflict or block here? Thanks for bringing up the initial issue and helping us troubleshoot. If you can, can you create a new profile and see if it's still not displaying with that new profile?

Possibly clearing cookies from Udemy might solve it as well.

@MitchEspr
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@rebron Thanks for the suggestions! I started by creating a new profile, which indeed solved the issue. Since the new profile didn't have any extensions installed, I figured it might indeed have something to do with a conflicting extension, so I started to disenable all extensions on my original profile, which also solved the issue on my original profile. I then proceeded to reenable the extension one by one to see which one was causing the problem, but once I had all original extensions enabled again, the problem still didn't reappear. So I didn't manage to figure out what was causing the problem, but going through this process did resolve the issue for me.

@bsclifton
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Thanks for following up @MitchEspr 😄

General automation moved this from Needs Info/Waiting Upstream to Completed Aug 13, 2021
@bsclifton bsclifton removed this from Completed in General Aug 13, 2021
@bsclifton bsclifton added closed/works-for-me and removed needs-more-info The report requires more detail before we can decide what to do with this issue. labels Aug 13, 2021
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