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Rewards page blank with devtools errors #22113

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zenparsing opened this issue Apr 6, 2022 · 6 comments · Fixed by brave/brave-core#12904
Closed

Rewards page blank with devtools errors #22113

zenparsing opened this issue Apr 6, 2022 · 6 comments · Fixed by brave/brave-core#12904

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@zenparsing
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Description

Users are seeing a blank rewards page and errors in the dev console.

https://community.brave.com/t/brave-rewards-screen-blank/365097/6

Steps to Reproduce

  • Unknown

Actual result:

screenshot

Expected result:

The rewards page should render.

Reproduces how often:

No steps to reproduce

Brave version (brave://version info)

Brave: 1.37.109
Chromium: 100.0.4896.6

@zenparsing zenparsing self-assigned this Apr 6, 2022
@zenparsing zenparsing added this to New Issues in Brave Rewards via automation Apr 6, 2022
@zenparsing zenparsing added bug priority/P1 A very extremely bad problem. We might push a hotfix for it. labels Apr 6, 2022
@zenparsing zenparsing moved this from New Issues to In progress in Brave Rewards Apr 6, 2022
Brave Rewards automation moved this from In progress to Done Apr 6, 2022
@emerick emerick added this to the 1.39.x - Nightly milestone Apr 6, 2022
@Miyayes
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Miyayes commented Apr 6, 2022

May be same as #21649? If so, maybe this closes out #21649 as well? Hopefully!

@kjozwiak
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kjozwiak commented Apr 7, 2022

Above requires 1.37.113 or higher for 1.37.x verification.

@bsclifton
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@Miyayes worth a shot for sure! but seems the versioning logic was added in 1.37. I'm guessing it would be a different issue

@GeetaSarvadnya
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Verification PASSED on

Brave | 1.37.114 Chromium: 100.0.4896.88 (Official Build) (64-bit)
-- | --
Revision | 4450653bfa91182e85723d8f1dee64dd6ce40ed4-refs/branch-heads/4896@{#1086}
OS | Windows 10 Version 21H2 (Build 19044.1586)

  • Verified the test plan from Fix rewards page local storage loader brave-core#12904
  • Verified the issue and ensured that the brave://rewards page loads as expected (doesn't go blank) and errors are shown in 1st load are as expected as per the test plan, once I reload the brave://rewrads page, the error logs are removed from the console in the dev tool
Example Example
image image

@LaurenWags
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LaurenWags commented Apr 13, 2022

Verified with

Brave | 1.37.114 Chromium: 100.0.4896.88 (Official Build) (x86_64)
-- | --
Revision | 4450653bfa91182e85723d8f1dee64dd6ce40ed4-refs/branch-heads/4896@{#1086}
OS | macOS Version 12.3.1 (Build 21E258)
  • Verified the test plan from Fix rewards page local storage loader brave-core#12904
  • Confirmed rewards page briefly shows as blank but then quickly reloads as per the test plan
  • Confirmed on reload that the brave://rewards page is not blank and errors are shown in 1st load are as expected as per the test plan
  • Confirmed once I reload the brave://rewards page, the error logs are removed from the console in the dev tool
Example Example
1 2

@btlechowski
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btlechowski commented Apr 13, 2022

Verification passed on

Brave 1.37.114 Chromium: 100.0.4896.88 (Official Build) (64-bit)
Revision 4450653bfa91182e85723d8f1dee64dd6ce40ed4-refs/branch-heads/4896@{#1086}
OS Ubuntu 18.04 LTS
  • Verified the test plan from Fix rewards page local storage loader brave-core#12904
  • Confirmed rewards page briefly shows as blank but then quickly reloads as per the test plan
  • Confirmed on reload that the brave://rewards page is not blank and errors are shown in 1st load are as expected as per the test plan
  • Confirmed once I reload the brave://rewards page, the error logs are removed from the console in the dev tool
image image

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