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WhatsApp web does not work on iOS -- suggests upgrading Safari or using different browser #2212

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Brave-Matt opened this issue Jan 17, 2020 · 3 comments

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@Brave-Matt
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Description:

If you try and login to the WhatsAppWeb app on whatsapp.com, the site will not render, and instead suggests that you "Upgrade Safari" or use Chrome/FF/another browser:
image

Steps to Reproduce

  1. Visit WhatsApp.com on iOS device
  2. Attempt to use the WhatsAppWeb feature (located in site menu)

Actual result:
[See image above]

Expected result:
Should be able to use the website version of the app.

Reproduces how often: [Easily reproduced, Intermittent Issue]
Always

Brave Version:
1.14 (19.11.27.22)

Device details:
iOS 13.3

Website problems only:

  • did you check with Brave Shields down? Yes
  • did you check in Safari/Firefox (WkWebView-based browsers)? Yes

Additional Information

Initial user report here:
https://community.brave.com/t/whatssapp-support/102800

@srirambv
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May be fixed with #2168 if is a UA issue

@iccub iccub self-assigned this Feb 11, 2020
@iccub iccub added this to the 1.15 milestone Feb 11, 2020
@iccub
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iccub commented Feb 11, 2020

Fixed in #2210

@iccub iccub closed this as completed Feb 11, 2020
@srirambv
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Verification passed on iPad Pro with iOS 13.3.1 running 1.15(20.02.12.10)

  • Verified no UA error shown on page
  • Verified able to scan QR code and load web version of WhatApp
    image

Verification passed on iPad Pro with iOS 12.4.4 running 1.15(20.02.12.10)

  • Verified no UA error shown on page
  • Verified able to scan QR code and load web version of WhatApp
    image

Verification passed on iPhone XR with iOS 13.3.1 running 1.15(20.02.12.10)

  • Verified no UA error shown on page
  • Verified able to scan QR code and load web version of WhatApp

Verification passed on iPhone 7+ with iOS 13.3.1 running 1.15(20.02.12.10)

  • Verified no UA error shown on page
  • Verified able to scan QR code and load web version of WhatApp

Verification passed on iPhone 6 with iOS 12.4.4 running 1.15(20.02.12.10)

  • Verified no UA error shown on page
  • Verified able to scan QR code and load web version of WhatApp

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