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usernames/passwords wiped out after update #12167

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LaurenWags opened this issue Dec 4, 2017 · 2 comments
Closed

usernames/passwords wiped out after update #12167

LaurenWags opened this issue Dec 4, 2017 · 2 comments

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@LaurenWags
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LaurenWags commented Dec 4, 2017

Description

Some users in community and internally (@diracdeltas ) have reported that their usernames and passwords were wiped out after updating to 0.19.105. However, close/reopen of Brave seems to have resolved the issue.
https://community.brave.com/t/my-saved-logins-and-passwords-are-gone-after-last-update/11476
https://community.brave.com/t/all-passwords-wiped/11596

Steps to Reproduce

  1. Update from 0.19.95 to 0.19.105

Actual result:
In some cases usernames/passwords appear to be wiped out. Restart Brave and you see them again.

Expected result:
Usernames/passwords should be retained without restart of Brave.

Reproduces how often:
unknown

Brave Version

about:brave info:
0.19.105

Reproducible on current live release:
possibly, @diracdeltas mentioned she had seen this before.

Additional Information

Possibly related to #12063, #12038

Reported cases thus far have been MacOS users.

Any usernames/passwords created when it looks like the usernames/passwords were lost are not retained after restart. (reported via community link above)

@diracdeltas
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The issue for me was that Brave could not access the keychain and did not prompt to do so. Closing/reopening did not fix the issue. I had to reboot.

@bsclifton bsclifton added this to the Triage Backlog milestone Dec 10, 2017
@bsclifton bsclifton added the stale label Sep 9, 2018
@bsclifton bsclifton removed this from the Triage Backlog milestone Sep 9, 2018
@bsclifton
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This was a very specific issue that happened between Chromium 65 and Chromium 66 I believe. Since there haven't been any more reports or +1's, I'm going to close this issue as stale

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