Commercial FAQ
GoReplay PRO is extensions to GoReplay which add more functionality and provide additional support options for customers.
There's no free trial but we do offer a 14 day period with a full refund if it does not work for you.
See COMM-LICENSE in the root of the GoReplay repo.
Every organization running GoReplay Pro on its own servers must have a license. There's no limit to the amount of servers or environments used by that organization.
Every organization running GoReplay PRO on its own servers must have a license. There's no limit to the amount of servers or environments used by that organization.
You must have an active subscription to run GoReplay PRO. After a one week grace period, you'll lose access to latest binaries and priority support. You won't get any more updates or bug fixes.
This is a common requirement for "on-site installs" or "appliances" sold to large corporations.
The standard license is appropriate for usage inside the single organization as it does not allow distribution. GoReplay PRO have an Appliance License option which does allow you to distribute them.
Licenses are not transferable to another company. We will transfer the license from a user-specific email to a group email address (e.g. john_smith@example.com -> tech@example.com) but only for the same domain. It is strongly recommended that you buy the license using a group email address so the license is not attached to any one employee's email address.
Your purchase gets you a unique access URL for downloading the PRO binaries. The license agreement requires you to keep this access URL private. If we find your access URL is ever publicized:
- We'll send you a warning email with details. You need to remove the content and send a new email address so we can generate a new access URL for you. The old access URL will stop working immediately so you'll need to update your apps.
- If your access URL is publicized a second time, we reserve the right to permanently remove access.
Yes, up to two weeks after purchase. Let us know the reason and maybe we can help but either way it's not a problem. Email support@gortool.com.
If you purchased GoReplay PRO, log into Paddle with your email address, click the Billing tab and enter your new card. I can't provide support for the Paddle website and don't have the ability to edit customer info - if you can't log in or change your credit card, you can always let your current subscription expire and purchase a new subscription.
Both GoReplay and GoReplay PRO has an open-source code available at https://github.com/buger/goreplay. GoReplay PRO licensing mechanism never call home, and makes calls outside your network. None of GoReplay products collect any user or usage information.
GoReplay website is using Google Analytics with anonymous mode enabled for tracking basic analytics.